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Already have a account? Log In White Paper Recap – January 2024

Shira Petrack
February 1, 2024 White Paper Recap – January 2024

In December 2023, released the white paper: The Retail Opportunity of Stadiums. Below is a taste of our findings. To read more data-driven consumer research, visit our resource library

Fan Tastes: Beyond the Bleachers

While every stadium provides a similar core of traditional game day eats, each venue also offers a unique set of dining options, both on- and off-premise. The visitor bases of the various venues also exhibit unique dining tastes – a reminder that no customer or fan base is alike. Aligning on- or off-site dining options with offerings that align with a given customer base’s preferences can improve overall visitor satisfaction and boost revenues.

The chart below shows the share of visitors coming to a stadium from a dining venue (on the x-axis) or going to a dining venue after visiting the stadium (on the y-axis). The data reveals a correlation between pre-stadium dining and post-stadium dining – stadiums where many guests visit dining venues before the stadium also tend to have a large share of guests going to dining venues after the event. For example, the AT&T Stadium in Arlington, Texas, saw large shares of visitors grabbing a bite to eat on their journey to or from the stadium, while the M&T Bank Stadium in Baltimore, Maryland saw low rates of pre- and post stadium dining engagement. 

These trends present opportunities for both local businesses and stadium stakeholders. For example, venues with high dining engagement can explore partnerships with local restaurants, while those with lower rates can build out their in-house dining options for hungry sports fans.

Different Events Drive Different Dining Patterns

Stadiums looking to enhance their food offerings – or local entrepreneurs thinking of opening a restaurant near a stadium – can also get inspired by stadium visitors’ dining preferences. For example, psychographic data taken from the FollowGraph dataset reveals that visitors to MetLife Stadium in East Rutherford, New Jersey have a much stronger preference for Asian cuisine compared to New Jersey residents overall. With that knowledge, the stadium can enhance the visitor experience by expanding its Asian food offerings. 

On the other hand, MetLife Stadium goers seem much less partial to Brewery fare than average New Jerseyans, so the stadium operators and restaurateurs may want to avoid offering too many Brewery-themed dining options. Stadium stakeholders can reserve the craft beers for Caesars Stadium, M&T Bank Stadium, and Soldier Field Stadiums, where visitors seem to enjoy artisanal brews more than the average resident in Louisiana, Maryland, and Illinois, respectively. 

Major League Visits 

Sports leagues like the NBA, NFL, and MLB boast billion-dollar revenues – and the venues where these games unfold hold significant commercial potential in their own rights. Stadium operators, restaurateurs, and other stakeholders can leverage location intelligence and analyze visitor behavior outside the stadiums to understand visit patterns and consumer preferences during games and in the off-season.

Read the full report here to discover more stadium insights. For more data-driven consumer research, visit our resource library.  

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