Short Visits Surge as Kroger Bets on Store-Based Fulfillment

BOPIS, Anyone?

During the quarter ending August 16, 2025, Kroger’s same-store sales (excl. fuel) rose 3.4% year over year, slightly outperforming the prior reporting period’s 3.2% increase. Behind that steady sales growth is a surge in digital engagement: E-commerce sales – including BOPIS (buy-online-pickup-in-store) – jumped 16.0%, building on an already impressive 15.0% increase the previous quarter.

This digital momentum is showing up in store traffic as well. Over the past several months, total visits to Kroger’s banners have grown modestly, between 0.4% and 3.3% year over year (YoY). But short visits (under ten minutes) have really accelerated, suggesting rising shopper appetite for curbside and in-store pickup – an especially promising sign for the grocery leader as it doubles down on digital profitability. Last week, Kroger announced the closure of several automated facilities and a pivot toward store-based fulfillment and third-party delivery partnerships. And with the increasing use of BOPIS, that strategy appears well-aligned with how many customers are already choosing to shop.

Zooming in on Kroger’s Leading Banners

Zooming in on Kroger’s individual brands reveals a similar trend. Short visits led the way across all major Kroger banners, from its namesake stores to Fred Meyer’s hypercenter format. At the same time, longer in-store visits also trended upward, showing that traditional in-store shopping remains resilient even as digital and pickup channels expand. 

And like many other retailers, all Kroger brands saw positive YoY visit growth in October. This renewed strength in a category like grocery that doesn’t typically feature major October promotions may signal improving consumer resilience heading into the holidays.

Momentum Into Q4

Foot traffic patterns highlight Kroger’s growing strength in balancing digital convenience with in-store engagement. And as the company refines its fulfillment model, its ability to efficiently serve customers across channels may prove to be a key competitive edge as Q4 wears on.

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Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

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