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The holiday season is apparel’s time to shine. Steep seasonal markdowns draw budget-conscious consumers eager to save a few bucks on refreshing their wardrobes, while a wide array of gift options entices those hunting for that perfect sweater their sister would never buy for herself.
But to make the most of this opportunity, retailers need to understand their shoppers. Who is driving holiday visit traffic to clothing stores – and what are they after?
Off-Price’s Slow Burn vs. Traditional Apparel’s Milestone Spikes
If last year is any indication, off-price brands will likely see a steady climb in visits from early November onward, fueled by continuous markdowns and the treasure-hunt appeal of new inventory. Traditional apparel retailers, by contrast, are more likely to see sharper, event-driven spikes – especially around key milestones like Black Friday.
Differing Dwell Times
The two apparel categories also differ in how shoppers spend their time once they’re in-store.
Traditional retailers see visit durations rise on Black Friday, as shoppers looking to restock their closets take time to browse and try on clothes. But during key December milestones like Super Saturday and the days leading up to Christmas, dwell times actually dip below average as shoppers focus on quick gift purchases rather than personal shopping.
Off-price retailers, on the other hand, sustain longer dwell times throughout most of the season. This suggests that many off-price shoppers are combining gift buying with taking advantage of seasonal prices to purchase clothing for themselves and their families. Only on Christmas Eve do visit durations to off-price retailers fall below average, as shoppers make their final dash for stocking stuffers.
A Broader Mix of Shoppers
Unsurprisingly, off-price retailers draw less affluent shoppers than traditional apparel chains. But during the holiday shopping season, both segments attract broader audiences than usual. Last December, the captured markets of both types of retailers included higher shares of middle- and lower-income consumers that may not typically splurge on new clothes – though as illustrated by the chart below, the shift was more pronounced for off-price retailers.
The Bottom Line
While off-price retailers have seen stronger foot traffic trends this year, the holidays remain a critical period for both segments. And by understanding shifts in consumer behavior, retailers across apparel categories can better tailor their strategies to capture demand:
- For off-price retailers, maintaining a steady cadence of deals and merchandise drops will help keep traffic strong through December – while selectively leaning into milestone events can complement their steady momentum.
- For traditional apparel chains, balancing key shopping days with smaller activations or targeted mid-season promotions can help sustain engagement between major events. Their shorter visits make convenience especially important – simplifying gift zones and promoting “grab-and-go” gift displays for time-pressed shoppers.
- For both segments, engaging even more effectively with value-conscious shoppers will be key to maximizing performance.
For more data-driven apparel insights check out Placer.ai’s free industry trends tool.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
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