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Outlet Malls: Ontario Mills Leads Black Friday, Arundel Mills Tops November Visitation

By 
Caroline Wu
December 6, 2024
Outlet Malls: Ontario Mills Leads Black Friday, Arundel Mills Tops November Visitation
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November traffic was stronger than last year, with year-over-year visitation increasing across indoor malls, open-air lifestyle centers, and outlet malls.
Key Takeaways

Holiday shoppers in November 2024 turned out in greater numbers than last year, particularly at malls. Following a strong spring and summer year-over-year performance (despite April having one fewer weekend and Easter falling in March, as well as July having one less weekend than 2023), and a weaker early fall, it seems many consumers held off on their mall visits until November.

Year over year change in monthly visits for outlet malls, indoor shopping centers and open-air shopping centers for Jan. - Nov. '24

Indoor malls saw the highest total visits, followed by open-air lifestyle centers and outlet malls.

Trendline for shopping centers for Jan. - Nov. '24

Deal-hunting was a major theme this year, drawing shoppers in large numbers to outlet malls. For most of November, Arundel Mills in Hanover, MD, led in total visits. However, when it came to post-Thanksgiving steps and walking off turkey-induced calories, Ontario Mills in Southern California claimed the top spot. Sawgrass Mills in Florida secured third place, while the Assyrian fortress-themed Citadel Outlets in Los Angeles landed fourth—complete with a massive Black Friday traffic jam on the 5 Freeway. Gurnee Mills in Illinois rounded out the top five for national outlet mall traffic.

Visit trendline for Nov. - Dec. '24 to show top visits to outlet malls on black friday weekend

We watched Moana 2 on Black Friday at the Outlets of Orange, the sixth most-visited outlet mall in America. Judging by the unbelievably crowded parking lot, it might be worth checking the Placer app for historical traffic comparisons. The silver lining to the 25-minute parking hunt? With half an hour of previews now the norm, no one missed a moment of the movie! The mall was bustling, with lines stretching around the corners of some stores. Crowds filled the main thoroughfare, and eager shoppers formed long queues at popular spots like Victoria’s Secret and Pink.

image of lines outside victorias secret and pink stores
Image Credit: Caroline Wu

Shoppers at juniors' retailers like American Eagle needed a bit of patience, as did those heading to Skechers.

image of lines outside american eagle outfitters and sketchers stores
Image Credit: Caroline Wu

Great Lakes Crossing Outlets in Michigan secured seventh place, while Dolphin Mall in Miami, FL rounded out the top eight.

From November 1 to December 1, the top five most-visited indoor malls were Mall of America in Minnesota, Roosevelt Field in New York, Westfield Valley Fair in California, Del Amo Fashion Center in California, and Woodfield Mall in Illinois. However, Black Friday brought a shift in rankings. Woodfield Mall claimed the top spot for Black Friday visits, with the other malls each moving down one position compared to their overall November visitation rankings.

Visit trendline for Nov. - Dec. '24 to show top visits to indoor malls on black friday weekend

From November 1 to December 1, Ala Moana Center in Hawaii consistently held its #1 spot among open-air shopping centers, including on Black Friday. If you're enjoying the aloha spirit this holiday season, don’t miss unique Hawaiian stores like Honolulu Cookie Co., Island Slipper, and Malie Organics. The rankings saw some shifts on Black Friday, with Irvine Spectrum climbing from third place throughout November to the #2 spot. Easton Town Center secured third place, while St. Johns Town Center and Victoria Gardens rounded out the fourth and fifth spots, respectively, on the busiest shopping day of the year.

Visit trendline for Nov. - Dec. '24 to show top visits to open air lifestyle centers
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