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Jagalchi Food Hall Opens at Serramonte Center and Crowds Follow

Find out how visits to Serramonte Center in Daly City have shifted since the opening of Korean food hall, Jagalchi.

By 
Caroline Wu
May 30, 2025
Jagalchi Food Hall Opens at Serramonte Center and Crowds Follow
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Key Takeaways
  • Jagalchi Food Hall and Grocery Store, which opened in a former JCPenney, has significantly boosted Serramonte Center's visitation by offering a large, experiential Korean culinary and retail experience.
  • Beyond increasing overall traffic, Jagalchi is attracting affluent consumer segments, providing Serramonte Center with potential for increased cross-shopping and a more lucrative customer base.
  • The success of Jagalchi demonstrates that experiential food halls and specialized grocery stores can serve as effective new anchors for shopping centers looking to revitalize former department store spaces.

A Culinary & Retail Immersion

First Eataly opened introducing patrons to the delights of freshly made pasta, mozzarella, and delectable ragu. With its all-in-one grocery and food hall appeal, one could savor delicacies from different regions of Italy. Jose Andres also raised the bar with his Mercado Little Spain at Hudson Yards, transporting you to Spain with its jamon iberico, crowd favorite Jaleo, and a host of Spanish restaurants. Now we cross culinary continents over to Asia as Jagalchi Food Hall and Grocery Store opens at Serramonte Center in Daly City, to the joy of aficionados of Korean food.

At 75,000 sq ft, Jagalchi takes over a former JCPenney store. Inside, separate seafood, meat, and produce areas await. The butcher offers high-end meats like Japanese A5 wagyu ribeye. At the oyster bar, one can find oysters and sushi. For those wanting hot food, snacks like freshly fried Korean pancakes, fried potato swirls, rose tteokboki and mandu (meat dumplings) are available for purchase.  

In the middle of the store is a Michelin starred restaurant, Pogu, where diners can choose from authentic Korean dishes with a contemporary twist, such as eel bibimbap, seafood and tofu hotpot, and buckwheat noodles.  

To further enhance the feeling of a jaunt to Korea, K-pop music wafts through the air and a large selection of K-beauty is available to peruse. Shoppers note the modern interior and trendy vibe with some calling it the Erewhon of Korean grocery stores. To add to the experiential feeling, there are carts labeled with street food that give you that Asian night-market alley feeling. And to complete the culinary experience, Jagalchi offers a wide variety of sool, or Korean rice wines, such as makgeolli or soju.  

No meal would be complete without dessert and Jagalchi has an onsite bakery, Basquia, which features rice-flour baked goodies. Crowd pleasers include strawberry sulpang, made of a special sweet and fluffy bread with hints of rice wine flavoring, as well as the latest viral sensation, Dubai chocolate. Another cross-cultural sweet treat is the Su Jeong Gwa latte w/oat milk, which basically is a Korean horchata.

Jagalachi Drives Visits to Serramonte Center

Jagalchi opened on March 28, 2025 (Friday), and the first Saturday, March 29, 2025 resulted in a 60% visitation increase compared to Saturday, Jan 4, 2025. The hype has died down a bit, but overall traffic visitation levels are averaging at least 30% higher on Saturdays compared to pre-opening.

Whereas Serramonte Center was facing declining year-over-year visit trends in the first quarter of the year, the opening of Jagachi has provided a jolt of excitement for the shopping center, putting it into positive year-over-year traffic for the last month.

Attracting Wealthier Audience Segments 

An additional benefit for Serramonte Center is that Jagachi is attracting a higher proportion of wealthy segments, such as Educated Urbanites and Ultra Wealthy Families, which could potentially result in additional cross-shopping among patrons with more disposable income.

In closing, as shopping centers experiment with new tenants for anchor closures for department stores, opportunity awaits with new brands and concepts such as experiential food halls and grocery stores.

For more data-driven retail and dining insights, visit placer.ai/anchor

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