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David’s Bridal and JCPenney have both emerged from bankruptcy proceedings with revitalized operational strategies. We took a closer look at the latest visit trends for the brands and uncovered how the demographics of their audiences have changed along with their real estate footprints.
Say Yes To Less
David’s Bridal closed a significant number of stores in the second half of 2023 as part of its Chapter 11 bankruptcy proceedings, leading to a year-over-year (YoY) drop in visits in the first half of 2024. But although the impact of the previous year’s rightsizing weighed on YoY visit growth, the second half of the year marked a turning point. Lapping the mid-2023 period of aggressive store closures, visits rebounded in August 2024 (3.5% visit growth YoY), and stayed close to or exceeded the previous year’s levels through the end of 2024 (6.3% visit growth YoY), signaling a stabilization in consumer traffic.
David’s Bridal's YoY visits per location numbers showcase the brand's resilience even more clearly. Visits per location were near or exceeded 2023 levels for most of 2024, and saw significant lifts in summer and fall – the most popular wedding seasons. This trend suggests that the retailer’s slimmed-down store fleet remains relevant in the bridal and occasion-attire space, particularly during critical retail moments – and highlights the chain’s ability to drive increased traffic to a smaller real estate footprint. More recent initiatives such as the October 2024 launch of a revamped loyalty program and a December 2024 partnership with delivery giant DoorDash also bode well for the brand’s growth potential in 2025.
Invest in the Best
JCPenney accelerated a years-long fleet consolidation strategy when it emerged from bankruptcy in 2020 and completed the bulk of its rightsizing campaign by the end of 2021. In 2023, the retailer announced a $1 billion, multi-year reinvestment plan to make massive improvements to operations and the customer experience.
The strategic reinvestment appears to be working: Last year, JCPenney steadily closed its YoY visit and visits per location gaps, which shrank to just -3.0% and -1.8%, respectively in Q4 ‘24 – signaling a sustained foot traffic turnaround for the brand.
Several of JCPenney’s recent initiatives likely played a part in the brand’s upward foot traffic trajectory. During fiscal Q3, the brand invested $51 million in store operations – part of the $1 billion earmarked in 2023 – and saw positive results from a Thursday Night Football promotion and a revamped loyalty program. This indicates that JCPenney may be able to sustain its foot traffic momentum with additional campaigns and continued investment in its stores – and with the chain's recently announced merger with Forever 21, 2025 is looking particularly bright.
Median HHI on the Rise
While both chains’ foot traffic is on the rise, analysis of David’s Bridal’s and JCPenney’s trade areas reveals a key difference in the two companies’ audience strategies.
In Q4 ‘22, the median household income (HHI) in the captured markets of David’s Bridal and JCPenney was lower than in their potential markets – meaning that both chains attracted visitors from the lower-income households within their wider trade areas. But by Q4 ‘24, David’s Bridal captured market had a higher HHI than its potential market – meaning that it was now attracting the more affluent residents within its trade area. Meanwhile, the median HHI in JCPenney’s captured market continued to fall short of the median HHI in its potential market – although both its captured and potential market HHI has increased over the years.
The now elevated median HHI of David’s Bridal’s captured market suggests that the brand’s rightsizing efforts are driving traffic from a higher-income audience to its remaining locations. And given the relatively high price of wedding gowns, the chain’s recent popularity among more affluent consumers offers another indication of David’s Bridal newfound strength. JCPenney, on the other hand, has stated its commitment to maintaining accessible price points in order to best serve “America’s working families” as the chain continues to attract the lower-income shoppers within its trade area.
The successful turnaround of JCPenney and David’s Bridal – despite their appeal to very different audiences – showcases the various paths available for retail resurgences in today’s consumer landscape.
From Setbacks to Comebacks
David’s Bridal and JCPenney serve as powerful examples of how strategic rightsizing and targeted investments can drive a foot traffic turnaround. Both brands have leveraged smaller, optimized real estate footprints and successful promotional activity to boost visits per location and appeal to their target audiences.
For more data-driven retail insights, visit Placer.ai.
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