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Who Shops at Anthropologie and Urban Outfitters?

Shira Petrack
January 31, 2024
Who Shops at Anthropologie and Urban Outfitters?

Urban Outfitters, Inc., operates several apparel banners, including Anthropologie and the eponymous Urban Outfitters. Both brands sell bohemian-style women’s apparel and home goods, although Urban Outfitters’ selection is slightly more eclectic and also includes menswear. Location intelligence indicates that both brands have stores in areas that have the potential to attract similar types of shoppers – but in practice, the two chains’ audiences look rather different.

To better understand the contrast between the two chains, we dove into the demographic and psychographic data of Urban Outfitters’ and Anthropologie’s trade areas

Similar Potential, Differences in Practice 

Location analytics can be used to analyze a chain’s area through two different methods. The potential market trade area focuses on the demographic and psychographic makeup of the Census Block Groups (CBGs) making up the trade area, with each CBG weighted according to the population size of that CBG. The captured market trade area, on the other hand, weighs the CBGs within the trade area according to the number of visits received by the chain from each CBG. So while a potential market analysis can show the types of visitors that a chain can reach on the basis of the geographic location of the chain’s venues, the captured market reveals the audience segments within the potential trade area that actually visit the chain in practice. 

For example, the median HHI for both Anthropologie and Urban Outfitters is higher in the captured market than in the potential market. This means that both brands attract visits from the higher-income households within their potential trade area. 

The data also indicates that both chains have a relatively similar potential market median HHI, so both chains can reach customers with relatively similar income levels, given their store fleet configuration: Anthropologie’s potential market median HHI is only 5.5% higher than Urban Outfitters’ ($84.7K vs. $80.3K). But in practice, Anthropologie visitors tend to come from much more affluent households than Urban Outfitters visitors, with Anthropologie’s captured market median HHI 17.3% higher than Urban Outfitters’ ($103.6K vs. $88.3K). 

Anthropologie & Urban Outfitters Appeal to Different Household Types 

Looking at the household types in Anthropologie and Urban Outfitters’ potential markets reinforces how the two chains have the potential to draw a relatively similar visitor base. Anthropologie’s and Urban Outfitters’ potential trade areas have 38.5% and 38.8% of one-person and non-family (i.e. roommate) households, respectively, and 26.6% and 26.5% of households with children. 

In practice, however, Anthropologie tends to attract more households than Urban Outfitters from family-friendly neighborhoods – the share of households with children in its captured market stands at 26.3%, compared with 23.6% for Urban Outfitters’ captured market. Meanwhile, Urban Outfitters seems to be more popular among visitors from one-person and non-family households, with 43.5% of its captured market belonging to this segment, compared to 38.5% of Anthropologie’s captured market. 

Psychographic Data Shows Similar Audience Segmentation Trends 

Analyzing the captured and potential markets of Anthropologie and Urban Outfitters from a psychographic perspective also reveals differences between the two brands that align with the demographic profiles in the chains’ trade areas. Anthropologie tends to attract more suburban visitors – including shoppers belonging to PersonaLive’s “Booming with Confidence” segment. Meanwhile, Urban Outfitters draws more Singles & Starters than Anthropologie in both its captured and potential trade area. 

Location is Not the Only Factor Impacting a Chain’s Visitors

The differences between the makeup of Athropologie’s and Urban Outfitters’ potential and captured market indicate that a chain’s site selection strategy is not the only factor impacting who visits the chain’s stores in practice. 

Both Anthropologie and Urban Outfitters have relatively  similar psychographics and demographics in their potential trade areas, meaning that – based solely on the location of their stores – both brands’ stores have the potential to reach the same types of shoppers. But the demographics and psychographics in the captured markets are distinct, indicating that even stores carrying similar sorts of products and located in similar areas can use contrasting branding, price-points, and other factors to draw in the desired target audience. 

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