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More Macy's Closures

Tali Rozenman
February 6, 2020
More Macy's Closures

The store closure storm is brewing, and Macy’s is at the forefront with its recent announcement of 125 store closures in the next three years. But, as we’ve seen in the past, there’s much more than meets the eye when it comes to closures. So, we dove into some of the locations set to close in 2020 to see what’s driving Macy’s strategy. 

Long Island Losses

We started our journey in New York, where two stores are set to close - Macy’s Commack and Hicksville branches. 

When we analyze the Commack location (blue), which is set to close this summer and compare it to two neighbors, Huntington Station (red) and Bay Shore (green) we see an overall upward traffic trend for all three stores from the period of January 2017 to December 2019. However, when we look more closely, we see Commack bringing in the lowest amount of overall store visits, among the three.

The reason for this becomes clear when we look at the True Trade Area and see a significant amount of cannibalization between the three locations. The Huntington store has a clear grasp on a large percentage of Commack’s visitors from the west, and the Bay Shore location cannibalizes Commack’s visits from the south. The cannibalization limits the potential of the Commack branch and indicates that most of the current audience could effectively be served by other locations.

Cannibalization Craze in Hicksville

The Macy’s in Hicksville is already running its final clearance sale, and it is likely due to the same challenge. Its closest neighbors include (once again) the Huntington store (red) and Garden City branch (green). When we analyze these three locations, we see that Hicksvillle and Huntington visits are nearly identical, both dwarfed by Garden City’s traffic volumes. 

Looking at the True Trade Areas for these locations again reveals a glaring cannibalization risk. 

The audience overlap is so significant that almost all of Hicksville’s True Trade Area is shared with both Huntington and Garden City’s Trade Areas. So, closing this location is taking a step in the right direction to optimizing its retail footprint. Essentially, Macy’s doesn’t need as many stores to serve its current audience in this area. Closing these branches is not only cost-effective, but will likely have minimal effects on overall traffic.

Why Keep Huntington?

With Huntington being a common neighbor of both of the closing stores, we compared these three locations against each other. Though there is some overlap with the Huntington location as we previously saw, it’s clear why this location has been spared. The majority of this store’s traffic is its own, and does not spill over to other locations. So, even though store visits may be similar, the overall positioning creates a greater ongoing potential for the Huntington branch than the other Macy’s locations.

Same Story, Different State

If you’re looking to catch another Macy’s clearance sale, look no further than Stow, Ohio, whose Macy’s is set to close in early 2020. When comparing the Stow location (blue) to the nearby Akron Macy’s (red), Stow is leaps below Akron’s. Not only are Akron’s visits consistently higher, but Akron’s peaks are also much more impactful. The week of December 18th was one of the strongest for both stores, but while Stow saw visits rise 168% above baseline, Akron’s visits surged to 649% above baseline.

Akron’s massive True Trade Area completely cannibalizes Stow’s, rendering the Stow location redundant. Removing the Stow store is an obvious strategic move for the retailer.

A Brighter Future for Macy’s?

The narrative that generally surrounds closures is one of doom and gloom and an attempt to focus on “underperforming” stores. Yet, both concepts are too simplistic to shed a great deal of light on the overall health of the brand. When analyzing closure decisions, the prioritization of certain stores can go far beyond recent performance. The ability to better position a fleet of brick and mortar stores can provide an amazing foundation for a retailer to retool and, ultimately, rebound. 

Macy’s realizes that it needs to close stores in order to optimize its retail footprint. And so far, it seems like the chain is identifying the right stores to close. With a tighter portfolio, the brand can focus on maximizing the potential of its existing locations. Will this closure strategy pan out? 

Check back in at the blog to find out. 

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