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In recent years, Best Buy has faced significant challenges – from intensifying e-commerce competition to a slower housing market weighing on major categories like appliances.
But the retailer hasn't been resting on its laurels, rolling out a range of initiatives aimed at unlocking value from its physical and digital assets, including an expanded online Marketplace to enhanced retail media offerings and a strategic partnership with IKEA.
So how are these efforts playing out on the ground? We dove into the data to explore the rationale behind these initiatives and see what foot traffic data can tell us about their impact and future potential.
One of the more visible ways Best Buy is making new use of its physical footprint is through its shop-in-shop partnership with IKEA, which launched in fall 2025 across 10 stores in Florida and Texas.
The concept, designed to give customers an integrated way to upgrade their homes, pairs IKEA furnishings with Best Buy's kitchen and laundry offerings. By helping shoppers visualize complete home projects, the shop-in-shop creates natural cross-selling opportunities across complementary categories while providing an additional reason to visit segments that have faced persistent headwinds.
And foot traffic data suggests that the bet may be paying off. Through the first four months of 2026, Best Buy stores with IKEA shop-in-shops outperformed the national Best Buy fleet – as well as the chain's Texas and Florida benchmarks – every single month. And with Best Buy now opening consultation spaces inside IKEA stores in Frisco, Texas, and Tampa, Florida, the partnership between the two brands appears poised to deepen further.
Best Buy is also unlocking additional value from its store fleet through an expanded physical retail media network. Beyond traditional in-store advertising placements, the company monetizes its growing volume of pickup visits through Curbside Cinema displays, giving brands access to shoppers during a brief but highly attentive moment when there are few competing distractions for their attention.
And the visit data shows just how significant that opportunity is. In Q1 2026, more than 20% of Best Buy visits lasted under ten minutes – well above the 14.2% logged across discretionary chains. By serving short, brand-safe content during those windows, Best Buy is turning idle waiting time into measurable ad impressions, monetizing a moment most retailers let slip by unused.
Best Buy is also experimenting with increasingly sophisticated in-store advertising activations. The retailer recently partnered with a sports streaming platform on an immersive store takeover, using exterior signage, digital displays, and branded experiences to engage shoppers at multiple touchpoints. The campaign built on a broader recognition that Best Buy's customer base skews heavily toward sports enthusiasts - with the retailer reporting that its shoppers are 26% more likely than average to be sports fans. And this affinity has helped drive partnerships with organizations such as the NFL while creating new opportunities for Best Buy Ads.
Placer data from four of Best Buy's most-visited locations in Q1 2026 shows that while sports fandom is a consistent thread across markets, the specific interests vary considerably. Brooklyn's Bay Parkway location, for example, draws especially high concentrations of NHL and baseball fans, while Holyoke, Massachusetts skews more heavily toward NFL enthusiasts. Each market has its own distinct mix. And in a retail media landscape where targeting precision is the primary selling point, these market-level differences are another opportunity Best Buy is well positioned to capture.
As Best Buy seeks to become more than just a retailer, its stores are increasingly serving multiple functions at once – driving merchandise sales, supporting advertising initiatives, and helping brands connect with consumers. Given the early signs of traction behind these strategies, it may come as little surprise that incoming CEO Jason Bonfig plans to build on them as he pushes Best Buy further toward becoming "a retailer, media, advertising, and technology company."
For more data-driven retail insights, follow Placer.ai/anchor
The U.S. matches of the FIFA World Cup kicked off at Los Angeles Stadium (aka SoFi Stadium) in Inglewood, CA, on June 12, 2026 with the highly-anticipated USA vs. Paraguay matchup and a star-studded opening ceremony.
Across the Los Angeles area, watch parties and fan activations drew supporters eager to take part in the matchday atmosphere. Among them was the City of Inglewood's “The Wood Cup”, a street festival just a short walk from the stadium itself, which Inglewood Mayor James Butts called “a free alternative to attending the very expensive World Cup soccer match in person”.
With just a few city blocks separating the two events, we examined how their audiences of U.S-based fans differed and how this multi-layered engagement translated into broader economic benefits for the surrounding community.
Audience segmentation reveals that visitors to The World Cup U.S. opener skewed more affluent than visitors to The Wood Cup festival – a finding that aligns with the premium cost of attending a globally significant sporting event. According to Spatial.ai’s PersonaLive dataset, Ultra Wealthy Families represented the largest audience segment at the stadium, accounting for nearly 30% of visitors – a share on par with recent Super Bowls. As the tournament progresses to later-stage matches with even greater demand, this trend could become even more pronounced.
Meanwhile, The Wood Cup street festival attracted a more diverse and less wealthy visitor base. Near-Urban Diverse Families made up the largest share of attendees by a wide margin, while City Hopefuls – lower-income urban households – also accounted for a significant portion of festival visitors.
Diving deeper into visitor travel patterns provides further insight into the stadium versus street festival audiences. Location intelligence shows that many stadium visitors came from throughout Southern California and beyond, while the street festival appears to have functioned as a primarily local gathering. The stadium saw a significantly larger share of visitors traveling more than 10 miles, with more than a third traveling over 250 miles, underscoring the event's broader regional draw and national appeal. On the other hand, nearly 70% of street festival attendees traveled less than 10 miles, highlighting the neighborhood orientation of the event.
This contrast reinforces the role of fan activations alongside major sporting events. While the stadium attracted affluent visitors who traveled significant distances, the street festival engaged a highly local audience unlikely to attend the match itself – playing an important role in broadening participation and capitalizing on World Cup excitement across the host city.
One of the clearest ways that broad participation in a major sporting event benefits host communities is by driving traffic to nearby businesses from travelers and locals alike.
On the day of the 2026 World Cup U.S. opener, several restaurants near Los Angeles Stadium and The Wood Cup festival experienced visit boosts far exceeding typical levels. The Pollo Campero location on W. Century Boulevard experienced the largest foot traffic increase among the restaurants analyzed, with visits spiking 264.0% compared to the average Friday – a surge that may have been aided by the chain's World Cup-themed "Pollito Campeón" campaign. Other nearby establishments also posted significant gains, including Sizzler (+185.9%), Carl's Jr. (+128.9%), and El Pollo Loco (+105.3%).
These foot traffic gains illustrate the ripple effects of major sporting events and adjacent fan activations beyond the stadium and festival grounds.
The World Cup’s opening match in the U.S. transformed Los Angeles into a hub of activity both inside and outside the stadium, creating pathways for fans of all types to participate in the event and driving significant traffic to nearby businesses. With additional fan zones planned across multiple host cities – and demand rising as the stakes increase – The World Cup’s impact could continue to grow.
For more data-driven event insights, visit Placer.ai/anchor.
We recently launched a podcast called Anchored – and if you're a frequent visitor of The Anchor, this one's for you. Anchored brings together the sharpest minds in retail, real estate, and consumer behavior for honest, in-depth conversations about where the industry is actually headed.
Every episode is packed with ideas worth holding onto. Here are a few standout insights from our released episodes in Season 1:
Watch: The $4 Billion Ceiling: Why Great Retail Brands Stop Growing
Watch: Why Retail Needs More Art and Less Science
Watch: From Hype to Hybrid: The Evolution of Retail Media
Watch: The In-Store Mega Channel
Watch: Convenience Meets Connection
Watch: The New Retail Recipe
The common thread: the physical store is worth far more than most brands realize. Listen to Anchored to hear why – and explore more retail insights at Placer.ai/anchor.
The 2026 World Cup kicked off on June 11th – and so, it turns out, did one of Chipotle's biggest traffic days of the year. To mark the occasion, the fast-casual chain offered a buy-one-get-one entrée deal to anyone who walked in wearing a soccer jersey after 3 p.m. local time.
And the promotion delivered a World-Cup-worthy visit spike. Nationwide foot traffic on June 11 ran 55.5% above Chipotle's 2026 year-to-date daily average – edging out the chain’s March tattoo BOGO, which ran 48.8% above the daily average. A jersey, it would seem, is an easier ask than a tattoo – even a fake one. And unlike the tattoo promotion, which was only available from 3 p.m. to 4 p.m., the World Cup offer ran through closing, giving customers a much larger window to participate.
The afternoon launch also concentrated demand later in the day. Because the promotion began at 3 p.m., visits between 3 p.m. and 10 p.m. ran 88.0% above the year-to-date average for those hours, significantly outpacing the all-day lift.
Chipotle's World Cup BOGO is a reminder of how much a well-timed, low-friction promotion can move foot traffic – especially one tied to a cultural moment as big as the World Cup. The jersey requirement kept the barrier to entry low, the 3 p.m. start funneled demand into the dinner daypart, and the brand's everyday regulars likely did the rest.
For more data-driven dining insights, visit Placer.ai/anchor.
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Darden Restaurants will report year-end results on June 25, closing the books on a fiscal year in which the Olive Garden parent raised its guidance even as much of casual dining contended with cautious consumers. What's powering the outperformance – and which of Darden's banners are doing the heavy lifting? We dove into the data to find out.
Visits to Darden's brands climbed 2.4% year over year (YoY) in Q1 2026 (January through March), even as traffic to the wider full-service restaurant category fell 1.3%.
And the gap doesn't just reflect Darden's expanding fleet. Average visits per location rose 0.5% YoY across the company's brands while declining 0.5% for the category as a whole – suggesting Darden is driving incremental demand at existing restaurants, not just adding new ones. The pattern echoes the results posted by the company last quarter, when blended same-restaurant sales beat the casual dining benchmark by 540 basis points.
Visits and Average Visits Per Location, Q1 (Jan.–Mar.) 2026 vs. Q1 2025
So what is fueling Darden’s success?
Among the company’s two largest brands, LongHorn Steakhouse has been the clear pacesetter, posting YoY same-store visit growth in every month of 2026 so far. The brand is likely benefiting from America's protein obsession, with meat demand climbing as high-protein diets go mainstream. And with grocery-store beef prices elevated, a steakhouse dinner may feel like particularly good value – especially as Darden has deliberately kept LongHorn's menu pricing below inflation while continuing to invest in food quality. That pricing gap may begin to narrow, however, as management has indicated that menu price increases are expected to move closer to inflation levels this quarter.
Olive Garden's performance, by contrast, has been more volatile. Some of the brand’s YoY visit fluctuations likely reflect calendar effects – March 2026 had one fewer Saturday than March 2025, while May benefited from an extra Sunday. But the flagship is also doing plenty right. Its springtime Buy One, Take One promotion and lighter-portion menu options have helped sharpen its value message, likely contributing to May's return to growth. And the brand delivered when it mattered most: On Mother's Day – one of the biggest dining-out occasions of the year – average visits per location to Olive Garden jumped 4.1% YoY, even as full-service restaurant visits rose just 2.2%.
Elsewhere in Darden's casual dining portfolio, Chuy’s slipped in four of the first five months of 2026, underscoring the challenges facing full-service Tex-Mex operators amid intense competition from fast-casual alternatives. Cheddar's Scratch Kitchen, meanwhile – the company's deepest value brand – generated same-store visit growth in four of the first five months of 2026, including a 3.1% increase in May. While some of that performance likely reflects easier comparisons, it also underscores the continued appeal of clearly differentiated value-oriented dining.
Darden's strongest momentum, however, is coming from the upper end of its portfolio. After entering fiscal 2026 with same-restaurant sales declining amid soft business travel, Darden’s fine-dining segment swung to 2.1% growth by last quarter on private dining gains and Ruth's Chris Steak House's three-course fixed-price menu. And visit data suggests this recovery continued into the spring, with May benefiting from a strong Mother’s Day across the segment: Average visits per location to The Capital Grille surged 16.7% YoY on the holiday, while Ruth’s Chris and Eddie V’s posted gains of 7.9% and 5.9%, respectively.
Upscale casual Yard House also performed well – strength management has credited to the brand's "socially energized bar" and distinctive menu, which position it as a social gathering destination rather than just another dinner stop.
Darden's results highlight the advantage of a diversified portfolio built around distinct consumer occasions and value propositions. Cheddar's owns everyday affordability, LongHorn serves a juicy steak at an accessible price point, Yard House anchors a night out, and the fine dining banners serve as go-to destinations for life’s celebrations. Olive Garden, meanwhile, competes in the most crowded part of the casual dining market, and its more uneven performance reflects that. But the flagship's value plays – and its standout Mother's Day – suggest it is finding its footing in the middle, too.
Can Darden's distinct brand positioning continue to drive outperformance as 2026 unfolds?
Check back with Placer.ai/anchor for the latest traffic insights.
On a national level, retail foot traffic held notably steady in May 2026. However, even relatively small fluctuations at the state level tell a story of two external pressures – a sharp run-up at the pump and a destructive mid-May storm outbreak – shaping consumer behavior.
The chart below shows year-over-year (YoY) visits to overall retail by state in May 2026. And while performance varied somewhat by state,all changes remained within the narrow range of ±2 percentage points. Nationwide, overall retail sat relatively flat at 0.3% YoY – stability that suggests that consumers are closely managing their budgets amid a challenging economic backdrop.
Still, even modest year-over-year swings in foot traffic highlight the influence of two state-level pressures: ongoing gas price increases and adverse weather conditions.
Gas prices continued to climb sharply in May 2026, and the map above suggests a relationship between YoY price hikes at the pump and retail visitation patterns. Regions that experienced the largest YoY increases in gas prices, such as the Midwest and Ohio – where prices climbed by over 45% and 50%, respectively – were often those that saw retail foot traffic soften. This could at least partly reflect consumers adjusting their spending to offset higher fuel costs.
Meanwhile, the regions with the lowest average gas price, the Gulf Coast and Lower Atlantic, or the West Coast – which experienced the smallest YoY price increase of (only) about 30% – for the most part posted positive YoY retail foot traffic. This trend held even as average gas prices along the West Coast reached over $5.5 per gallon – the highest in the country – suggesting that changes in gas prices had a greater impact on consumer traffic patterns than the absolute price level itself.
But fuel costs were only part of the retail foot traffic story in May 2026. Across the Midwest and parts of the Mid-Atlantic, a multi-day severe weather outbreak brought tornadoes, large hail, and flash flooding to the region. The same weather system also contributed to wildfire activity across southwestern Kansas and parts of Colorado, Oklahoma, and the Texas Panhandle.
As the map above shows, the band of declining retail visits running through the Midwest, Ohio Valley, and Mid-Atlantic – closely tracking the path of these storms. This alignment suggests that severe weather amplified existing economic headwinds and gas price sensitivity, limiting consumer movement in affected markets.
May's retail traffic patterns suggest overall consumer caution with regional nuance influenced by varying degrees of gas price pressures and local weather events.
What will retail foot traffic look like in the weeks ahead? Visit Placer.ai/anchor to find out.
The pandemic and economic headwinds that marked the past few years presented the multi-billion dollar hotel industry with significant challenges. But five years later, the industry is rallying – and some hotel segments are showing significant growth.
This white paper delves into location analytics across six major hotel categories – Luxury Hotels, Upper Upscale Hotels, Upscale Hotels, Upper Midscale Hotels, Midscale Hotels, and Economy Hotels – to explore the current state of the American hospitality market. The report examines changes in guest behavior, personas, and characteristics and looks at factors driving current visitation trends.
Overall, visits to hotels were 4.3% lower in Q2 2024 than in Q2 2019 (pre-pandemic). But this metric only tells part of the story. A deeper dive into the data shows that each hotel tier has been on a more nuanced recovery trajectory.
Economy chains – those offering the most basic accommodations at the lowest prices – saw visits down 24.6% in Q2 2024 compared to pre-pandemic – likely due in part to hotel closures that have plagued the tier in recent years. Though these chains were initially less impacted by the pandemic, they were dealt a significant blow by inflation – and have seen visits decline over the past three years. As hotels that cater to the most price-sensitive guests, these chains are particularly vulnerable to rising costs, and the first to suffer when consumer confidence takes a hit.
Luxury Hotels, on the other hand, have seen accelerated visit growth over the past year – and have succeeded in closing their pre-pandemic visit gap. Upscale chains, too, saw Q2 2024 visits on par with Q2 2019 levels. As tiers that serve wealthier guests with more disposable income, Luxury and Upscale Hotels are continuing to thrive in the face of headwinds.
But it is the Upper Midscale level – a tier that includes brands like Trademark Collection by Wyndham, Fairfield by Marriott, Holiday Inn Express by IHG Hotels & Resorts, and Hampton by Hilton – that has experienced the most robust visit growth compared to pre-pandemic. In Q2 2024, Upper Midscale Hotels drew 3.5% more visits than in Q2 2019. And during last year’s peak season (Q3 2023), Upper Midscale hotels saw the biggest visit boost of any analyzed tier.
As mid-range hotels that still offer a broad range of amenities, Upper Midscale chains strike a balance between indulgence and affordability. And perhaps unsurprisingly, hotel operators have been investing in this tier: In Q4 2023, Upper Midscale Hotels had the highest project count of any tier in the U.S. hotel construction and renovation pipeline.
The shift in favor of Upper Midscale Hotels and away from Economy chains is also evident when analyzing changes in relative visit share among the six hotel categories.
Upper Midscale hotels have always been major players: In H1 2019 they drew 28.7% of overall hotel visits – the most of any tier. But by H1 2024, their share of visits increased to 31.2%. Upscale Hotels – the second-largest tier – also saw their visit share increase, from 24.8% to 26.1%.
Meanwhile, Economy, Midscale, and Upper Upscale Hotels saw drops in visit share – with Economy chains, unsurprisingly, seeing the biggest decline. Luxury Hotels, for their parts, held firmly onto their piece of the pie, drawing 2.8% of visits in H1 2024.
Who are the visitors fueling the Upper Midscale visit revival? This next section explores shifts in visitor demographics to four Upper Midscale chains that are outperforming pre-pandemic visit levels: Trademark Collection by Wyndham, Holiday Inn Express by IHG Hotels & Resorts, Fairfield by Marriott, and Hampton by Hilton.
Analyzing the captured markets* of the four chains with demographics from STI: Popstats (2023) shows variance in the relative affluence of their visitor bases.
Fairfield by Marriott drew visitors from areas with a median household income (HHI) of $84.0K in H1 2024, well above the nationwide average of $76.1K. Hampton by Hilton and Trademark Collection by Wyndham, for their parts, drew guests from areas with respective HHIs of $79.6K and $78.5K – just above the nationwide average. Meanwhile, Holiday Inn Express by IHG Hotels & Resorts drew visitors from areas below the nationwide average.
But all four brands saw increases in the median HHIs of their captured markets over the past five years. This provides a further indication that it is wealthier consumers – those who have had to cut back less in the face of inflation – who are driving hotel recovery in 2024.
(*A chain’s captured market is obtained by weighting each Census Block Group (CBG) in its trade area according to the CBG’s share of visits to the chain – and so reflects the population that actually visits the chain in practice.)
Much of the Upper Midscale visit growth is being driven by chain expansion. But in some areas of the country, the average number of visits to individual hotel locations is also on the rise – highlighting especially robust growth potential.
Analyzing visits to existing Upper Midscale chains in four metropolitan areas with booming tourism industries – Salt Lake City, UT, Palm Bay, FL, San Diego, CA, and Richmond, VA – shows that these markets feature robust untapped demand.
Utah, for example, has emerged as a tourist hotspot in recent years – with millions of visitors flocking each year to local destinations like Salt Lake City to see the sights and take in the great outdoors. And Upper Midscale hotels in the region are reaping the benefits. In H1 2024, the overall number of visits to Upper Midscale chains in Salt Lake City was 69.4% higher than in H1 2019. Though some of this increase can be attributed to local chain expansion, the average number of visits to each individual Upper Midscale location in the area also rose by 12.5% over the same period.
Palm Bay, FL (the Space Coast) – another tourist favorite – is experiencing a similar trend. Between H1 2019 and H1 2024, overall visits to local Upper Midscale hotel chains grew by 36.4% – while the average number of visits per location increased a substantial 16.9%. Given this strong demand, it may come as no surprise that the area is undergoing a hotel construction boom. Upper Midscale hotels in other areas with flourishing tourism sectors, like San Diego, CA and Richmond, VA, are seeing similar trends, with increases in both overall visits and and in the average number of visits per location.
Though Economy chains have underperformed versus other categories in recent years, the tier does feature some bright spots. Some extended-stay brands in the Economy tier – hotels with perks and amenities that cater to the needs of longer-stay travelers – are succeeding despite category headwinds.
Choice Hotels’ portfolio, for example, includes WoodSpring Suites, an Economy chain offering affordable extended-stay accommodations in 35 states. In H1 2024, the chain drew 7.7% more visits than in the first half of 2019 – even as the wider Economy sector continued to languish. InTown Suites, another Economy extended stay chain, saw visits increase by 8.9% over the same period.
And location intelligence shows that the success of these two chains is likely being driven, in part, by their growing appeal to young, well-educated professionals. In H1 2019, households belonging to Spatial.ai: PersonaLive’s “Young Professionals” segment made up 9.6% of WoodSpring Suites’ captured market. But by H1 2024, the share of this group jumped dramatically to 13.3%. At the same time, InTown Suites saw its share of Young Professionals increase from 12.0% to 13.4%.
Whether due to an affinity for prolonged “workcations” (so-called “bleisure” excursions) or an embrace of super-commuting, younger guests have emerged as key drivers of growth for the extended stay segment. And by offering low–cost accommodations that meet the needs of these travelers, Economy chains can continue to grow their share of the pie.
The hospitality industry recovery continues – led by Upper Midscale Hotels, which offer elevated experiences that don’t break the bank. But today’s market has room for other tiers as well. By keeping abreast of local visitation patterns and changing consumer profiles, hotels across chain scales can personalize the visitor experience and drive customer satisfaction.
The past few years have provided the tourism sector with a multitude of headwinds, from pandemic-induced lockdowns to persistent inflation and a rise in extreme weather events. But despite these challenges, people are more excited than ever to travel – more than half of respondents to a recent survey are planning on increasing their travel budgets in the coming months.
And while revenge travel to overseas destinations is still very much alive and well, the often high costs associated with traveling abroad are shaping the way people choose to travel. Domestic travel and tourism are seeing significant growth as more affordable alternatives.
This white paper takes a closer look at two of the most popular domestic tourism destinations in the country – New York City and Los Angeles. Over the past year, both cities have continued to be leading tourism hotspots, offering a wealth of attractions for visitors. What does tourism to these two cities look like in 2024, and what has changed since before the pandemic? How have inflation and rising airfare prices affected the demographics and psychographics of visitors to these major hubs?
Analyzing the distribution of domestic tourists across CBSAs nationwide from May 2023 to April 2024 reveals New York and Los Angeles to be two of the nation’s most popular destinations. (Tourists include overnight visitors staying in a given CBSA for up to 31 days).
The New York-Newark-Jersey City, NY-NJ-PA metro area drew the largest share of domestic tourists of any CBSA during the analyzed period (2.7%), followed closely by the Los Angeles-Long Beach-Anaheim, CA CBSA (2.5%). Other domestic tourism hotspots included Orlando-Kissimmee-Sanford, FL (tied for second place with 2.5% of visitors), Dallas-Fort Worth-Arlington, TX (1.9%), Las Vegas-Henderson-Paradise, NV (1.8%), Miami-Fort Lauderdale-Pompano Beach, FL (1.8%), and Chicago-Naperville, Elgin, IL-IN-WI (1.6%).
The Big Apple. The City That Never Sleeps. Empire City. Whatever it’s called, New York City remains one of the most well-known tourist destinations in the world. And for many Americans, New York is the perfect place for an extended weekend getaway – or for a multi-day excursion to see the sights.
But where do these NYC-bound vacationers come from? Diving into the data on the origin of visitors making medium-length trips to New York City (three to seven nights) reveals that increasingly, these domestic tourists are coming from nearby metro areas.
Between 2018-2019 and 2023-2024, for example, the number of tourists visiting New York City from the Philadelphia metro area increased by 19.2%.
The number of tourists coming from the Boston and Washington, D.C metro areas, and from the New York CBSA itself (New York-Newark-Jersey City, NY-NJ-PA) also increased over the same period.
Meanwhile, further-away CBSAs like San Francisco-Oakland-Berkeley, CA, Atlanta-Sandy Springs-Alpharetta, GA, and Miami-Fort Lauderdale-Pompano Beach, FL fed fewer tourists to NYC in 2023-2024 than they did pre-pandemic. It seems that residents of these more distant metro areas are opting for vacation destinations closer to home to avoid the high costs of air travel.
Diving even deeper into the characteristics of visitors taking medium-length trips to New York City reveals another demographic shift: Tourists staying between three and seven nights in the Big Apple are skewing younger.
Between 2018-2019 and 2023-2024, the share of visitors to New York City from areas with median ages under 30 grew from 2.1% to 4.5%. Meanwhile, the share of visitors from areas with median ages between 31 and 40 increased from 34.3% to 37.7%.
The impact of this trend is already being felt in the Big Apple, with The Broadway League reporting that the average age of audiences to its shows during the 2022- 2023 season was the youngest it had been in 20 seasons.
The shift towards younger tourists can also be seen when examining the psychographic makeup of visitors to popular attractions in New York City. Analyzing the captured markets of major NYC landmarks with data from Spatial.ai’s PersonaLive dataset reveals an increase in households belonging to the “Educated Urbanites” segment between 2018-2019 and 2023-2024.
These well-educated, young singles are increasingly visiting iconic NYC venues such as the Whitney Museum of American Art, The Metropolitan Museum of Art, The American Museum of Natural History, and the Statue of Liberty. This shift highlights the growing popularity of these attractions among young, educated singles, reflecting a broader trend of increased domestic tourism among this demographic.
New York City’s tourism sector is adapting to meet the changing needs of travelers, fueled increasingly by younger visitors who may be unable to take a costly international vacation. How have travel patterns to Los Angeles changed in response to increasing travel costs?
While New York City is the East Coast’s tourism hotspot, Los Angeles takes center stage on the West Coast. And as overseas travel has become increasingly out of reach for Americans with less discretionary income, the share of domestic tourists originating from areas with lower HHIs has risen.
Before the pandemic, 57.6% of visitors to LA came from affluent areas with median household incomes (HHIs) of over $90K/year. But by 2023-2024, this share decreased to 50.7%. Over the same period, the share of visitors from areas with median HHIs between $41K and $60K increased from 9.7% to 12.5%, while the share of visitors from areas with HHIs between $61K and $90K rose from 32.1% to 35.8%.
Diving into the psychographic makeup of visitors to popular Los Angeles attractions – Universal Studios Hollywood, Disneyland California, the Santa Monica Pier, and Griffith Observatory – also reflects the above-mentioned shift in HHI. The captured markets of these attractions had higher shares of middle-income households belonging to the “Family Union” psychographic segment in 2023-2024 than in 2018-2019.
Experian: Mosaic defines this segment as “middle income, middle-aged families living in homes supported by solid blue-collar occupations.” Pre-pandemic, 16.0% of visitors to Universal Studios Hollywood came from trade areas with high shares of “Family Union” households. This number jumped to 18.8% over the past year. A similar trend occurred at Disneyland, Santa Monica Pier, and Griffith Observatory.
And like in New York City, growing numbers of visitors to Los Angeles appear to be coming from nearby areas. Between 2018-2019 and 2023-2024, the share of in-state visitors to major Los Angeles attractions increased substantially – as people likely sought to cut costs by keeping things local.
Pre-pandemic, for example, 68.9% of visitors to Universal Studios Hollywood came from within California – a share that increased to 72.0% over the past year. Similarly, 59.7% of Griffith Observatory visitors in 2018-2019 came from within the state – and by 2023-2024, that number grew to 64.7%.
Even when times are tight, people love to travel – and New York and Los Angeles are two of their favorite destinations. With prices for airfare, hotels, and dining out increasing across the board, younger and more price-conscious households are adapting, choosing to visit nearby cities and enjoy attractions closer to home. And as the tourism industry continues its recovery, understanding emerging visitation trends can help stakeholders meet travelers where they are.
The positive retail momentum observed in Q1 2024 continued into Q2 – as stabilizing prices and a strong job market fostered cautious optimism among consumers. Year-over-year (YoY) retail foot traffic remained elevated throughout the quarter, with June in particular seeing significant weekly visit boosts ranging from 4.7% to 8.5%.
The robustness of the retail sector in Q2 was also highlighted by positive visit growth during the quarter’s special calendar occasions, including Mother’s Day (the week of May 6th) and Memorial Day (the week of May 27th). And though consumer spending may moderate as the year wears on, retail’s strong Q2 showing offers plenty of room for optimism ahead of back-to-school sales and other summer milestones.
On a quarterly basis, overall retail visits rose 4.2% in Q2. And diving into specific categories shows that value continued to reign supreme, with discount and dollar stores seeing the most robust YoY visit growth (11.2%) of any analyzed category.
Other essential goods purveyors, such as grocery store chains (7.6%) and superstores (4.6%), also outperformed the overall retail baseline. And fitness – a category deemed essential by many health-conscious consumers – outpaced overall retail with a substantial 6.0% YoY foot traffic increase.
The decidedly more discretionary home improvement industry performed less well than overall retail in Q2 – but in another sign of consumer resilience, it too experienced a YoY visit uptick. And overall restaurant foot traffic increased 2.6% YoY.
Discount and dollar stores enjoyed a strong Q2 2024, maintaining YoY visit growth above 10.0% for six out of the quarter’s 13 weeks. Only during the week of April 1st did the category see a temporary decline, likely the result of an Easter calendar shift. (The week of April 1st 2024 is being compared to the week of April 3rd, 2023, which included the run-up to Easter)
Some of this growth can be attributed to the continued expansion of segment leaders like Dollar General. But the category has also been bolstered by the emphasis consumers continue to place on value in the face of still-high prices and economic uncertainty.
Dollar General, which has been expanding both its store count and its grocery offerings, saw YoY visits increase between 9.1% and 15.9% throughout the quarter. Affordable-indulgence-oriented Five Below, which has also been adding locations at a brisk clip, saw YoY visits increase between 4.9% and 18.8%.
And though Dollar Tree has taken steps to rightsize its Family Dollar brand, the company’s eponymous banner – which caters to middle-income consumers in suburban areas – continued to grow both its store count and its visits in Q2.
Grocery store chains also performed well in Q2 2024 – experiencing strongly positive foot traffic growth throughout the quarter. Though the sector continues to face its share of challenges, stabilizing food-at-home prices and improvements in employee retention and supply chain management have helped propel the industry forward.
Diving into the performance of specific chains shows that within the grocery segment, too, price was paramount in Q2 2024 – with limited-assortment value grocery stores like Aldi and Trader Joe’s leading the way.
Traditional chains H-E-B and Food Lion (owned by Ahold Delhaize) – both of which are known for relatively low prices – outperformed the wider grocery sector with respective YoY foot traffic boosts of 11.4% and 8.7%. But ShopRite, Safeway (owned by Albertsons), Kroger, and Albertsons also drew more visits in Q2 2024 than in the equivalent period of last year.
Fitness has proven to be relatively inflation-proof in recent years – thriving even in the face of reduced discretionary spending and consumer cutbacks. Indeed, rising prices may have actually helped boost gym attendance, as people sought to squeeze the most value out of their monthly fees and replace pricy outings with already-paid-for gym excursions.
And despite lapping a remarkably strong 2023, visits to gyms nationwide remained elevated YoY in Q2 2024.
Diving into the data for some of the nation’s leading gyms shows that today’s fitness market has plenty of room at the top. Planet Fitness, 24 Hour Fitness, Life Time Fitness, Orangetheory Fitness, and LA Fitness all experienced YoY visit growth in Q2 2024 – reflecting consumers’ enduring interest in all things wellness-related.
But it was EōS Fitness and Crunch Fitness – two value gyms that have been pursuing aggressive expansion strategies – that really hit it out of the park, with respective YoY foot traffic increases of 23.4% and 21.4%.
The week of April 1st saw a decline in YoY visits to superstores – likely attributable to the Easter calendar shift noted above. But the category quickly rallied, and with back-to-school shopping and major superstore sales events coming up this July, the category appears poised to enjoy continued success throughout the summer.
Within the superstore category, wholesale clubs continued to stand out – with Costco Wholesale, Sam’s Club and BJ’s Wholesale Club enjoying YoY foot traffic growth ranging from 12.0% to 7.4%. But Target and Walmart also impressed with 4.6% and 4.0% YoY visit increases.
Inflation, elevated interest rates, and a sluggish real estate market have created a perfect storm for the home improvement industry, with spending on renovations in decline. The accelerated return to office has likely also taken its toll on the category, as people spend more time outside the home and have less availability to immerse themselves in DIY projects.
But despite these challenges, weekly YoY foot traffic to home improvement and furnishing chains remained elevated throughout much of the Q2 – with June and April seeing mostly positive YoY visit growth, and May hovering just below 2023 levels. This (modest) visit growth may be driven by consumers loading up on supplies for necessary home repairs, or by shoppers seeking materials for smaller projects. And given the importance of Q2 for the home improvement sector, this largely positive snapshot may offer some promise of good things to come.
Some chains within the home improvement category continued to perform especially well in Q2 2024 – with rapidly expanding, budget-oriented Harbor Freight Tools leading the pack. But Ace Hardware, Menards, The Home Depot, and Lowe’s also saw foot traffic increases in Q2, showcasing the category’s resilience in the face of headwinds.
Restaurants – including full-service restaurants (FSR), quick-service restaurants (QSR), fast-casual chains, and coffee chains – lagged behind grocery stores and other essential goods retailers in Q2 2024, as price-sensitive consumers prioritized needs over wants and ate at home more often.
Still, YoY restaurant foot traffic remained up throughout most of the quarter. And impressively, the sector saw a YoY visit uptick during the week of Mother’s Day (the week of May 6th, 2024, compared to the week of May 8th, 2023) – an important milestone for FSR.
The restaurant industry’s YoY visit growth was felt across segments – though fast-casual and coffee chains experienced the biggest visit boosts. Like in Q1 2024, fast-casual restaurants hit the sweet spot between indulgence and affordability, outpacing QSR in the wake of fast food price hikes. And building on the positive YoY trendline that began to emerge last quarter, full-service restaurants finished Q2 2024 with a 1.4% YoY visit uptick.
Chain expansion was the name of the restaurant game in Q2 2024, with several chains that have been growing their footprints outperforming segment averages – including CAVA, Chipotle Mexican Grill, Ziggi’s Coffee, California-based Philz Coffee, Raising Cane’s, Whataburger, and First Watch. Chili’s Grill and Bar also outpaced the full-service category average, aided by the revamping of its “3 for Me” menu.
Retailers and restaurants in Q2 2024 continued to face plenty of challenges, from inflation to rising labor costs and volatile consumer confidence. But foot traffic trends across industries – including both essential goods purveyors like grocery stores and more discretionary categories like home improvement and restaurants – suggest plenty of room for cautious optimism as 2024 wears on.
