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First Watch has been around for over 40 years and is famous for being open from morning to early afternoon and a revolving menu that leans into seasonal ingredients. In recent years, the casual cafe – which derives its name from the nautical term for the first shift of the day – has made significant waves. The chain went public in 2021 and continues to drive consistent revenue and foot traffic – despite a stormy economic climate. We dove into the data to take a closer look at the consumer behavior behind First Watch’s success and understand where the chain could be heading in 2024 and beyond.
The Early Advantage
At First Watch, brunch and lunch join breakfast as the most important meals of the day. And while some of the chain’s competitors are open all day – or even all night – sticking to limited business hours has not steered the brand off course. Analysis of First Watch’s H2 2023 foot traffic compared to the wider breakfast-first category shows that First Watch’s monthly year-over-year (YoY) visits consistently outperformed the Breakfast, Coffee, Bakeries, and Dessert Shops space as a whole.
Some of the chain’s success is due to its expanding store fleet, with visits during the last five months of 2023 up by double digits compared to the equivalent months in 2022. And the chain is likely to rise even further in 2024 and beyond, with CEO Christopher Tomasso seeing continued expansion on the horizon.
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Indeed, looking at more recent data shows that First Watch’s growth is continuing even relative to the already strong 2023, with foot traffic to the chain up YoY and outperforming the wider Breakfast, Bakeries & Dessert Shops space every week of 2024 so far.
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The Next Voyage
C.E.O. Tomasso is determined to stay “true to who we are and what we’ve done regardless of how big we get.” And one way First Watch has stayed true to its identity is by being attentive to the preferences of its target audience. When customers wanted cocktails as a way to unwind with friends over brunch – First Watch delivered. And location intelligence can help identify the next consumer trend to drive the brand’s continued success.
Trade Area Analysis of First Watch in Q4 2023 using the AGS: Behavior & Attitudes dataset revealed that “Food Label Readers”, “Organic Foodies”, and “Vegans” were overrepresented in the restaurant’s trade areas compared to the nationwide benchmark. This indicates that First Watch’s commitment to fresh ingredients resonates with clientele that prioritize a healthy diet. Meanwhile, the data also showed that these consumers were likely to be involved in various forms of exercise; “Fitness Fans”, “Joggers”, “Pilates People”, and “Weight Lifters” were also prevalent psychographic segments in First Watch’s trade area.
This suggests that First Watch might consider exploring uncharted waters by adding smoothies or post-workout shakes to its menu, or by opening smaller-format locations in fitness centers to better serve its health-conscious audience.
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Land Ho!
First Watch has enjoyed smooth sailing through a commitment to bringing diners a fresh take on breakfast, brunch, and lunch. As long as this ship stays anchored in its identity, First Watch should find that the wind is at its back for the foreseeable future.
For updates and more data-driven dining insights, visit Placer.ai.
This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.
Whether it’s an at-home yoga practice, a workout at the gym, or a sports league at the park, the biggest players in the sporting goods space – Hibbett Sports and DICK’s Sporting Goods – have the gear to keep a variety of consumers outfitted. Armed with the latest location intelligence data, we took a closer look at these retailers’ recent offline performance and analyzed some of the psychographic characteristics of visitors to DICK’s and Hibbett’s.
Last year started off strong for DICK’s Sporting Goods and Hibbett Sports, with visits to both retailers up in Q1 2023 relative to the equivalent quarter in 2022. But ongoing inflation and tighter consumer budgets weighed on visits as the year progressed, and foot traffic to DICK’s and Hibbett dipped slightly year-over-year (YoY) in the second half of the year. Still, in spite of the challenges, both brands succeeded in keeping their visits close to 2022 levels and maintaining minimal visit gaps.
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The strong Q1 2023 combined with unusually cold weather were likely partially to blame for DICK’s and Hibbett’s sluggish early 2024 performance. But by the end of January, YoY visit gaps had narrowed for both brands – a promising sign for the year ahead.
Who is likely to visit these brands in 2024? We looked at the retailers’ trade area composition to find out.
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Analyzing DICK’s and Hibbett’s trade area using the Spatial.ai: Proximity dataset revealed that both brands were positioned to drive traffic from two significant fitness-related psychographic segments at the end of 2023.
In Q4 2023, “Yoga Advocates” as well as fans of “Functional Fitness” were overrepresented in DICK’s and Hibbett’s trade area relative to the nationwide average. And DICK’s and Hibbett are investing heavily in getting these consumers in the door. DICK’s debut of a new functional fabric and ad campaign for its CALIA clothing line and Hibbett’s new joint loyalty program with Nike could provide an extra foot traffic boost from fitness-forward consumers as 2024 progresses. As temperatures thaw and demand rebounds, these consumers are likely to play a part in a foot traffic resurgence for both brands.
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But while certain sporty audience segments seem to visit both brands, diving deeper into DICK’s and Hibbett’s trade areas using the Spatial.ai: Followgraph dataset also revealed differences between the two retailers’ offline consumer base.
For example, the share of “Hunting Enthusiasts” in DICK’s trade area was 8% smaller compared to the nationwide average, while Hibbett’s trade area included 20% more “Hunting Enthusiasts” than the prevalence of the segment nationwide. Meanwhile, the “Triathlon Participants'’ segment was overrepresented in DICK’s potential market – 4.0% above the national average – and underrepresented in Hibbet’s potential market (8.0% below). These differences suggest that the sporting goods space is big enough to accommodate multiple players at the top, with leading retailers each carving out their own slice of the market.
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So Much Potential
After a relatively rocky end to 2023, foot traffic appears to be on the upswing for both DICK’s and Hibbett early on in 2024. The prevalence of fitness-minded and sporting consumers in the trade areas of both brands could provide a continued foot traffic lift in the weeks and months ahead.
For updates and more data-driven foot traffic insights, visit Placer.ai.
This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.
In the U.S., one can find many different dishes that incorporate a range of culinary traditions: Kogi truck introduced us to the joy of putting short ribs and vinaigrette slaw in a corn tortilla, topped off with a distinctly Korean salsa made of Korean chiles, rice wine vinegar, and scallions; Banh mi po’ boys combine the best of Vietnamese and Louisianan tradition; Lime and jalapeno-topped yellowtail sashimi hearkens to both Japanese and Peruvian lineages.
In Los Angeles, the LA Times takes readers on a culinary journey to the world of Black Tacos, where lines can reach 3 hours at Worldwide Tacos as one chooses from unique protein options like lamb, salmon, crab, and duck and mouthwatering flavor combinations like jerk, curry, pina colada, blueberry with blue cheese and raspberry chipotle.
While often anchored with a traditional corn tortilla, Black tacos also incorporate flavors and techniques from soul food, such as versions that use barbeque sauce, yams with wild rice, ground turkey, pulled pork, or hot honey catfish.
Alta Adams has its own take on Black tacos with a jerk-spiced sweet plantain taco. Nestled within a homemade corn tortilla, one will find caramelized plantain, mango-habanero salsa and chopped onion and cilantro. In 2022, the Hollywood Reporter named this spot “Black Hollywood’s Top Restaurant for Power Dining.” This restaurant is a popular evening destination, as patrons sip their inventive cocktails well into the night and see if they might catch a glimpse of Jay-Z or John Legend.
At the Smithsonian’s National Museum of African American History and Culture, the entire month of February was dedicated to “African Americans and the Arts” and the impact of African Americans on visual arts, music, cultural movements, and more. From the BLM Movement to Harlem Hellfighters, Hip Hop and Rap to Musical Life at HBCUs, a rich cornucopia awaits. Per Spatial.ai PersonaLive, among those who visited in the past 6 months, when we look at those comprising 70% of visits, nearly 3 in 10 are Educated Urbanites, as well as a healthy dose of Young Professionals, Near-Urban Diverse Families, and Ultra Wealthy Families.
The museum also attracted a broad cross-section of different ethnicities.
Discount & Dollar stores thrived in 2022 and 2023, as inflation drove many shoppers to trade down and seek out cheaper retail alternatives. But how has the category continued to fare in the new year? Have stabilizing prices led shoppers away from discount chains? Or have dollar stores cemented their position as go-to retailers even when money isn’t quite as tight?
We dove into the data to find out.
Over the past two years, Discount & Dollar Stores have emerged as major disruptors, diversifying both their offerings and their price points – and the category leaders’ continued visit growth suggests that this strategy is helping the chains build significant strength. By investing in private label food items and stocking fresh produce at thousands of locations, Dollar General has established itself as a prime low-cost grocery destination. Family Dollar, owned by Dollar Tree, has also made strong inroads into the supermarket scene, with everything from fruits and veggies to cage-free eggs. Dollar Tree has also broadened its grocery selection to include an array of chilled and frozen foods.
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In January 2024, Discount & Dollar Stores saw a further increase in year-over-year (YoY) visits, building upon the category’s impressive post-COVID gains. Most of the analyzed category leaders also saw YoY visit jumps – no small feat given these retailers’ strong 2022 and 2023 performance.
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Zooming out on the longer-term visitation trajectories of leading discount chains shows just how well positioned the category remains for continued success. Compared to a January 2020 pre-COVID baseline, visits to Dollar General and Dollar Tree were up 24.3% and 14.0%, respectively, in January 2024. While these foot traffic increases were undoubtedly fueled in part by the continued expansion of the chains’ footprints, they highlight strong and growing demand for the category’s bargain fare.
The chains’ visit patterns also reveal clear seasonality in visitation patterns to leading Discount & Dollar Stores, with the chains emerging as holiday shopping destinations. Dollar Tree, which continues to price most items at $1.25, experiences more pronounced seasonal peaks, with visits spiking during the holiday season. And though Dollar General has firmly positioned itself as a year-round destination for essential goods, it too sees foot traffic spikes in December.
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The emergence of Discount & Dollar chains as affordable venues for much-needed necessities has been a major factor in the segment’s success. But the category’s strong positioning as a key holiday shopping player has also helped solidify its place in the nation’s retail landscape.
And looking at monthly fluctuations in the median household income (HHI) of Discount & Dollar Stores’ captured markets shows a subtle but distinct HHI spike during the peak holiday season – meaning that the category draws its audiences from slightly more affluent areas during this all-important time of the year. This trend may be a further indication of the mainstreaming of dollar stores – with higher-HHI consumers especially likely to seek out their bargain-priced quality merchandise in the runup to Christmas.
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Since COVID, Discount & Dollar Stores have solidified their position as mainstream shopping destinations for everything from basic food items to home goods and party supplies. And if January 2024 is any indication, you can bet your bottom dollar on the category’s continued strength heading into the new year.
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This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.
The U.S. box office had a particularly strong 2023. Barbenheimer was the word out of everyone’s mouths over the summer, but other films like Spider-Man: Across the Spider-Verse, Guardians of the Galaxy Vol. 3, and The Super Mario Bros. helped boost both sales and visits.
How was the overall theater performance compared to 2022 and 2019? Who’s visiting these chains? And what can cinemas do to boost visits during lulls? We take a closer look at location intelligence for the three major theaters – AMC, Regal Cinemas, and Cinemark – to find out.
Last year started on a high note, likely related to the strong box office performance of “Avatar: The Way of Water” (which may have also caused January 2024’s visit lag in comparison).
The “The Super Mario Bros. Movie” release in April helped spike visits further, with foot traffic to AMC, Regal Cinemas, and Cinemark increasing by 43.2%, 36.2%, and 40.8%, respectively. And July brought with it two of the most successful movie releases of all time – “Barbie” and “Oppenheimer” – which topped box office charts for weeks.
Both films were released in late July, with the massive August visit spikes showing the full power of the two movies. “The Taylor Swift: Eras Tour” movie release in October also boosted visits, though AMC and Cinemark appear to have been the primary beneficiaries of the Swifty-driven foot traffic increase.
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Year-over-four-year (Yo4Y) foot traffic trends offer a broader picture of how out-of-home entertainment is faring. The pandemic forced many movie theaters to shut their doors as social distancing guidelines made going to the movies impossible. In tandem, streaming services like Netflix and Amazon Prime became major movie studios in their own right.
The increase in at-home entertainment may have something to do with the overall Yo4Y decline in movie theater visits. Despite last year’s success, foot traffic data shows that fewer people are visiting theaters in 2023 than in 2019. Some of the dip is likely due to the chains’ rightsizing, with both AMC and Regal downsizing their fleet in recent years. But the success of this past summer’s blockbusters still brought visits to the two chains close to pre-pandemic numbers – and drove a positive Yo4Y visit surge to Cinemark – indicating that the right feature film can still draw crowds to cinemas nationwide.
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A closer look at the psychographic characteristics of visitors to the three movie theater chains reveals that families are overrepresented in the chains’ trade areas, while young professionals are underrepresented: Consumer segments identified by the Spatial.ai: PersonaLive dataset as “Ultra Wealthy Families” and “Wealthy Suburban Families” were more prevalent in the theaters’ captured* markets than in their potential markets, while “Young Professionals” were less prevalent. With some analysts lamenting the death of superhero movies, movie studios looking for the next big idea may want to invest in more family-friendly films to cater to these theater-going family segments.
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*A chain’s captured market weighs each CBG according to the actual number of visits originating to the chain from that CBG. A chain’s potential market refers to the population residing in a given trade area, weighted to reflect the number of households in each Census Block Group (CBG) comprising the trade area. A chain’s captured market weighs each CBG according to the actual number of visits originating to the chain from that CBG.
Unsurprisingly, movie theaters were busiest on the weekends – Saturday and Sunday received the lion's share of visits across all analyzed cinema chains, followed by Fridays. But the busiest non-Friday or weekend day was Tuesday – likely thanks to the theater chains’ "Discount Tuesday" special.
Cinemark experienced the largest Tuesday surge – with 12.6% of its weekly visits occurring on its discount day – perhaps due to the company’s decision to extend its discount to non-club members. AMC and Regal also received more visits on Tuesdays than they did during every other weekday (except for Friday).
As theaters continue to find creative ways to remain competitive in the evolving world of entertainment, “Discount Tuesdays” underscore the significance of a good deal when looking to drive visits to theaters.
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Movie theater visits exceeded all expectations in 2023 as film enthusiasts flocked to watch any number of major box-office releases. Will this momentum continue into 2024?
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This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.
The Fitness industry was a major post-pandemic winner. Visits to gyms across the country surged as stay-at-home orders ended and people returned to their in-person workout routines. And even as consumers reduced discretionary spending in the face of inflation, they kept going to the gym – finding room in their budgets for the chance to embrace wellness and get in shape while interacting with other people.
But no category can sustain such unabated growth forever – and as the segment inevitably stabilizes, gyms will need to stay nimble on their feet to maintain their competitive edge.
This white paper takes a closer look at the state of Fitness as the category transitions into a more stable growth phase following two years of outsize post-pandemic demand. The report digs into the location analytics to reveal how the Fitness space has changed – and what strategies gyms can adopt to stay ahead of the pack.
*This report excludes locations within Washington state due to local legislation.
Monthly visits to the Fitness category have grown consistently year over year (YoY) since early 2022, when COVID subsided and gyms returned to full capacity. And the segment is still doing remarkably well. Even in January and March 2024 – when visits were curtailed by an Arctic blast and by the Easter holiday weekend – YoY Fitness visits remained positive, despite the comparison to an already strong 2023.
Still, recent months have seen smaller YoY increases than last year, indicating that the Fitness category is entering a more normalized growth phase.
By keeping a close watch on evolving consumer preferences, fitness chains can uncover new opportunities for growth and adaptation within a stabilizing market – including leaning into increasingly popular dayparts.
Examining the evolving distribution of gym visits by daypart over the past six years shows that major shifts were brought on by the COVID-19 pandemic.
Between Q1 2019 and Q1 2021, as remote work took hold, gyms saw their share of 2:00 PM - 5:00 PM visits increase from 15.8% to 18.6%. Though this trend partially reversed as the pandemic receded, afternoon visits remained elevated in Q1 2024 compared to pre-COVID – likely a reflection of hybrid work patterns that leave people free to take an exercise break during their workdays.
At the same time, the share of morning visits to fitness chains (between 8:00 AM and 11:00 AM) dropped from 20.5% in Q1 2019 to 17.2% in Q1 2024, while evening visits (between 8:00 PM and 11:00 PM) increased from 11.3% to 13.2%.
Gyms that recognize this changing behavior can adapt to new workout preferences – whether by incentivizing morning visits, scheduling popular classes mid-afternoon, or offering extended evening hours.
In fact, the data indicates that gyms that are leaning into the evening workout trend are already finding success: Of the top 12 most-visited gym chains in the country, those that saw bigger increases in their shares of evening visits also tended to see greater YoY visit growth.
EōS Fitness and Crunch Fitness, for example, have seen their shares of evening visits grow by 5.5% and 3.4%, respectively, since COVID – and in Q1 2024, their YoY visits grew by 29.0% and 21.8%, respectively. Other chains, including 24 Hour Fitness and Chuze Fitness, experienced similar shifts in visit patterns. At the same time, LA Fitness saw just a minor increase in its share of evening visits between Q1 2019 and Q1 2024, and a correspondingly small increase in YoY visits.
As the evening workout slot gains popularity, gym operators that can adapt to these new trends and encourage evening visits may see significant benefits in the years to come.
Diving into demographic data for the analyzed gym chains sheds light on some factors that may be driving this heightened preference for evening workouts at top-performing gyms.
The four fitness chains that experienced the greatest YoY visit boosts in Q1 – Crunch Fitness, EōS Fitness, 24 Hour Fitness, and Chuze Fitness – all featured trade areas with significantly higher-than-average shares of Young Professionals and Non-Family Households. (STI: PopStat’s Non-Family Household segment includes households with more than one person not defined as family members. Spatial.ai: PersonaLive’s Young Professional consumer segment includes young professionals starting their careers in white collar or technical jobs.)
In plainer terms, these consumer segments – typically young, well-educated, and without children – and therefore more likely to be flexible in their workout times – are driving visits to some of the best-performing gyms across the country. And these audiences seem to be displaying a preference for nighttime sweat sessions – a factor that gyms can take into account when planning programming and marketing efforts.
Leaning into emerging gym visitation patterns is one way for fitness chains to thrive in 2024 – but it isn’t the only marker of success for the segment. Even after years of visit growth, the market remains open to new opportunities and innovations that meet health-conscious consumers where they are.
STRIDE Fitness, a gym that offers treadmill-based interval training, has sparked a trend among running enthusiasts. This niche player is finding success, particularly among a specific demographic: runners and endurance training enthusiasts.
Between January and April 2024, monthly YoY visits to STRIDE Fitness consistently outperformed the wider Fitness space. A standout month was January, when STRIDE Fitness’s visits soared by an impressive 33.6% YoY, surpassing the industry average of 5.7% for the same period.
Psychographic data from the Spatial.ai’s FollowGraph dataset – which looks at the social media activity of a given audience – suggests that STRIDE Fitness’ trade areas are well-positioned to attract those visitors most open to its offerings. Residents of STRIDE Fitness’s potential market are 24% more likely to be, or to be interested in, Endurance Athletes than the nationwide average – compared to just 3% for the Fitness industry as a whole. Similar patterns emerge for Marathon Runners and Triathlon Participants. This indicates that the chain is well-situated near consumers with a passion for endurance sports and long distance running, helping it maintain a competitive edge in the crowded gym market.
Pickleball, a game that blends elements of tennis, ping pong, and badminton, is the fastest-growing sport in the country. And recognizing its broad appeal, some fitness chains have begun incorporating pickleball courts into their facilities.
Arizona-based EōS Fitness added a pickleball court at a Phoenix, AZ location – and early 2024 data highlights the impact of this addition. Between January and April 2024, the location drew between 9.1% and 33.3% more monthly visits than the chain’s Arizona visit-per-location average.
And analyzing the demographic profile of the chain’s location with a pickleball court reinforces the game’s increasingly wide appeal. Young consumer segments have been embracing the game in large numbers – and the Phoenix EōS Fitness location’s potential market includes a significantly higher share of 18 to 34-year-olds than the chain’s overall Arizona potential market. Residents of the pickleball location’s trade area are also less affluent than the chain’s Arizona average.
Pickleball has typically been associated with more affluent consumer segments, and it seems like this may be shifting. With more people than ever embracing the game, gyms that choose to add courts to their facilities may reap the foot traffic benefits.
The Fitness industry has undergone a significant transformation since COVID-19. The category’s outsize post-pandemic visit growth has begun to stabilize, and gyms are staying ahead by adapting to changing consumer preferences. Evenings are emerging as crucial dayparts for gym operators, likely driven by younger consumer segments. And niche fitness chains are seeing visit success, proving that there are plenty of ways for the Fitness segment to succeed.
This report includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.
Grabbing a coffee or snack at a convenience store is a time-honored road trip tradition – but increasingly, Convenience Stores (C-Stores) have also emerged as places people go out of their way to visit.
Convenience stores have thrived in recent years, making inroads into the discretionary dining space and growing both their audiences and their sales. Between April 2023 and March 2024, C-Stores experienced consistent year-over-year (YoY) visit growth, generally outperforming Overall Retail. Unsurprisingly, C-Stores fell behind Overall Retail in November and December 2023, when holiday shoppers flocked to malls and superstores to buy gifts for loved ones. But in January 2024, the segment regained its lead, growing YoY visits even as Overall Retail languished in the face of an Arctic blast that had many consumers hunkering down at home.
C-Stores’ current strength is partially due to the significant innovation by leading players in the space: Chains like Casey’s, Maverik, Buc-ee’s, and Rutter’s are investing in both in their product offerings and in their physical venues to transform the humble C-Store from a stop along the way into a bona fide destination. Dive into the data to explore some of the key strategies helping C-Stores drive consumer engagement and stay ahead of the pack.
While chain expansion may explain some of the C-Store segment growth, a look at visit-per-location trends shows that demand is growing at the store level as well. Over the past year (April 2023 to March 2024), average visits per location on an industry-wide basis grew by 1.8%, compared to the year prior (April 2022 to 2023).
And within this growing segment, some brands are distinguishing themselves and outperforming category averages. Casey’s, for example, saw the average number of visits to each of its locations increase by 2.3% over the same time frame – while Maverik, Buc-ee’s and Rutter’s saw visits per location increase by 3.2%, 3.4% and 3.9%, respectively.
Each in its own way, Casey’s, Maverik, Buc-ee’s, and Rutter’s, are helping to transform C-Stores from pit stops where people can stretch their legs and grab a cup of coffee to destinations in and of themselves.
Midwestern gas and c-store chain Casey’s – famous for its breakfast pizza and other grab-and-go breakfast items – has emerged as a prime spot for fast food pizza lovers to grab a slice first thing in the morning. And Salt Lake City, Utah-based Maverik – which recently acquired Kum & Go and its 400-plus stores – is also establishing itself as a breakfast destination thanks to its specialty burritos and other chef-inspired creations.
Casey’s and Maverik’s popular breakfast options are likely helping the chains receive its larger-than-average share of morning visits: In Q1 2024, 16.3% of visits to Maverik and 17.5% of visits to Casey’s took place during the 7:00 AM - 10:00 AM daypart, compared to just 14.9% of visits to the wider C-Store category.
Psychographic data from the Spatial.ai’s FollowGraph dataset – which looks at the social media activity of a given audience – also suggests that Casey’s and Maverik’s have opened stores in locations that allow them to reach their target audience. Compared to the average consumer, residents of Casey’s potential market are 7% more likely to be “Fast Food Pizza Lovers” than both the average consumer and the average C-Store trade area resident. Residents of Maverik’s potential market are 16% more likely than the average consumer to be “Mexican Food Enthusiasts,” compared to residents of the average C-Store’s trade area who are only 1% more likely to fall into that category.
With both chains expanding, Casey’s and Maverik can hope to introduce new audiences to their unique breakfast options and solidify their hold over the morning daypart within the C-Store space over the next few years.
Everything is said to be bigger in the Lone Star State, and Texas-based convenience store chain Buc-ee’s – holder of the record for the worlds’ largest C-Store – is no exception. With a unique array of specialty food items and award-winning bathrooms, Buc-ee’s has emerged as a well-known tourist attraction. And the popular chain’s status as a visitor hotspot is reflected in two key metrics.
First, Buc-ee’s attracts a much greater share of weekend visits than other convenience store chains. In Q1 2024, 39.6% of visits to Buc-ee’s took place on the weekends, compared to just 28.3% for the wider C-Store industry. And second, Buc-ee’s captured markets feature higher-than-average shares of family-centric households – including those belonging to Experian: Mosaic’s Suburban Style, Flourishing Families, and Promising Families segments.
Rather than merely a place to stop on the way to work, Buc-ee’s has emerged as a favored destination for families and for people looking for something fun to do on their days off.
Buc-ee’s isn’t the only C-Store chain that believes bigger is better. Pennsylvania-based Rutter’s is increasing visits and customer dwell time by expanding its footprint – both in terms of store count and venue size. New stores will be 10,000 to 12,000 square feet – significantly larger than the industry average of around 3,100 square feet. And in more urban areas, where space is at a premium, the company is building upwards.
Rutter’s added a second floor to one of its existing locations in York, PA in December 2023. The remodel, which was met with enthusiasm by customers, provided additional seating for up to 30 diners, a beer cave, and an expanded wine selection. And in Q1 2024, the location experienced 15.6% YoY visit growth – compared to a chainwide average of 7.6%. Visitors to the newly remodeled Rutter’s also stayed significantly longer than they did pre-renovation. The share of extended visits to the store (longer than ten minutes) grew from 20.8% in Q1 2023 to 27.0% in Q1 2024 – likely from people browsing the chain’s selection of beers or grabbing a bite to eat.
Convenience stores are flourishing, transforming into some of the most exciting dining and tourist destinations in the country. Today, C-Store customers can expect to find brisket sandwiches, gourmet coffees, or craft beers, rather than the stale cups of coffee of old. And the data shows that customers are receptive to these innovations, helping drive the segment’s success.
The first quarter of 2024 was generally a good one for retailers. Though unusually cold and stormy weather left its mark on the sector’s January performance, February and March saw steady year-over-year (YoY) weekly visit growth that grew more robust as the quarter wore on.
March ended on a high note, with the week of March 25th – including Easter Sunday – seeing a 6.1% YoY visit boost, driven in part by increased retail activity in the run-up to the holiday. (Last year, Easter fell on April 9th, 2023, so the week of March 25th is being compared to a regular week.)
Though prices remain high and consumer confidence has yet to fully regain its footing, retail’s healthy Q1 showing may be a sign of good things to come in 2024.
Drilling down into the data for leading retail segments demonstrates the continued success of value-priced, essential, and wellness-related categories.
Discount & Dollar Stores led the pack with 11.2% YoY quarterly visit growth, followed by Grocery Stores, Fitness, and Superstores – all of which outperformed Overall Retail. Dining also enjoyed a YoY quarterly visit bump, despite the segment’s largely discretionary nature. And despite the high interest rates continuing to weigh on the housing and home renovation markets, Home Improvement & Furnishings maintained just a minor YoY visit gap.
Discount & Dollar Stores experienced strong YoY visit growth throughout most of Q1 – and as go-to destinations for groceries and other other essential goods, they held their own even during mid-January’s Arctic blast. In the last week of March, shoppers flocked to leading discount chains for everything from chocolate Easter bunnies to basket-making supplies – driving a remarkable 21.5% YoY visit spike.
Dollar General continued to dominate the Discount & Dollar Store space in Q1, with visits to its locations accounting for nearly half of the segment’s quarterly foot traffic (44.7%). Next in line was Dollar Tree, followed by Family Dollar and Five Below. Together, the four chains – all of which experienced positive YoY quarterly visit growth – drew a whopping 91.6% of quarterly visits to the category.
Rain or shine, people have to eat. And like Discount & Dollar Stores, traditional Grocery Stores were relatively busy through January as shoppers braved the storms to stock up on needed items. Momentum continued to build throughout the quarter, culminating in a 10.5% foot traffic increase in the week ending with Easter Sunday.
Like in other categories, it was budget-friendly Grocery banners that took the lead. No-frills Aldi drove a chain-wide 24.4% foot traffic increase in Q1, by expanding its fleet – while also growing the average number of visits per location. Other value-oriented chains, including Trader Joe’s and Food Lion, experienced significant foot traffic increases of their own. And though conventional grocery leaders like H-E-B, Kroger, and Albertsons saw smaller visit bumps, they too outperformed Q1 2023 by meaningful margins.
January is New Year’s resolution season – when people famously pick themselves up off the couch, dust off their trainers, and vow to go to the gym more often. And with wellness still top of mind for many consumers, the Fitness category enjoyed robust YoY visit growth throughout most of Q1 – despite lapping a strong Q1 2023.
Predictably, Fitness’s visit growth slowed during the last week of March, when many Americans likely indulged in Easter treats rather than work out. But given the category’s strength over the past several years, there is every reason to believe it will continue to flourish.
For Fitness chains, too, cost was key to success in Q1 – with value gyms experiencing the biggest visit jumps. EōS Fitness and Crunch Fitness, both of which offer low-cost membership options, saw their Q1 visits skyrocket 28.9% and 22.0% YoY, respectively – helped in part by aggressive expansions. At the same time, premium and mid-range gyms like Life Time and LA Fitness are also finding success – showing that when it comes to Fitness, there’s plenty of room for a variety of models to thrive.
Superstores – including wholesale clubs – are prime destinations for big, planned shopping expeditions – during which customers can load up on a month’s supply of food items or stock up on home goods. And perhaps for this reason, the category felt the impact of January’s inclement weather more than either dollar chains or supermarkets – which are more likely to see shoppers pop in as needed for daily essentials.
But like Grocery Stores and Discount & Dollar Stores, Superstores ended the quarter with an impressive YoY visit spike, likely fueled by Easter holiday shoppers.
As in Q4 2023, membership warehouse chains – Costco Wholesale, BJ’s Wholesale Club, and Sam’s Club – drove much of the Superstore category’s positive visit growth, as shoppers likely engaged in mission-driven shopping in an effort to stretch their budgets. Still, segment mainstays Walmart and Target also enjoyed positive foot traffic growth, with YoY visits up 3.9% and 3.5%, respectively.
Moving into more discretionary territory, Dining experienced a marked January slump, as hunkered-down consumers likely opted for delivery. But the segment rallied in February and March, even though foot traffic dipped slightly during the last week of March, when many families gathered to enjoy home-cooked holiday meals.
Coffee Chains and Fast-Casual Restaurants saw the largest YoY visit increases, followed by QSR – highlighting the enduring power of lower-cost, quick-serve dining options. But Full-Service Restaurants (FSR) also saw a slight segment-wide YoY visit uptick in Q1 – good news for a sector that has yet to bounce back from the one-two punch of COVID and inflation. Within each Dining category, however, some chains experienced outsize visit growth – including favorites like Dutch Bros. Coffee, Slim Chickens, In-N-Out Burger, and Texas Roadhouse.
Since the shelter-in-place days of COVID – when everybody had their sourdough starter and DIY was all the rage – Home Improvement & Furnishings chains have faced a tough environment. Many deferred or abandoned home improvement projects in the wake of inflation, and elevated interest rates coupled with a sluggish housing market put a further damper on the category.
Against this backdrop, Home Improvement & Furnishings’ relatively lackluster Q1 visit performance should come as no surprise. But the narrowing of the visit gap in March – which also saw one week of positive visit growth – may serve as a promising sign for the segment. (The abrupt foot traffic drop during the week of March 25th, 2024 is likely a just reflection of Easter holiday shopping pattern.)
Within the Home Improvement & Furnishings space, some bright spots stood out in Q1 – including Harbor Freight Tools, which saw visits increase by 10.0%, partly due to the brand’s growing store count. Tractor Supply Co., Menards, and Ace Hardware also registered visit increases.
January 2024’s stormy weather left its mark on the Q1 retail environment, especially for discretionary categories. But as the quarter progressed, retailers rallied, with healthy YoY foot traffic growth that peaked during the last week of March – the week of Easter Sunday. All in all, retail’s positive Q1 performance leaves plenty of room for optimism about what’s in store for the rest of 2024.
