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Article
Die-hard Shoppers Pack the Citadel for 27-Hour Shopping Marathon
Citadel Outlets' 27-hour Black Friday marathon drew dedicated, value-driven shoppers, generating a major Thanksgiving traffic surge and expanding the mall’s trade area through festive experiences and early store openings
Caroline Wu
Dec 16, 2025
2 minutes

Thanksgiving Night Opening Drove Exceptional Traffic

Black Friday deals may now be spread throughout the month of November – but for the Citadel Outlet’s most passionate shoppers, nothing beats the rush of standing in line with thousands of other eager customers awaiting the chance to be the first to scoop up deals. This year, the mall opened on Thanksgiving night once again – and the foot-traffic data shows that shoppers responded. While most malls in California and across the country saw visits plunge on the holiday, Citadel Outlets experienced a significant surge in traffic, despite being open for only a limited window.

27-Hour Shopping Marathon Attracted Dedicated Shoppers

Citadel Outlet as a whole opened Thanksgiving evening at 8pm, with certain stores opening even earlier at 4pm or 6pm. Black Friday sale hours ran until 11pm on Friday, giving these marathon shoppers 27 hours of continuous shopping. People driving northbound on the 5 freeway post-Thanksgiving dinner would have come across lines of cars visible already waiting to get into the Citadel parking lot to get a start on holiday shopping and burn off that turkey by hitting their step count. Once there, exciting experiences awaited, such as a giant Christmas tree and a gingerbread man scavenger hunt.

A quarter of visits to the Citadel on Thursday/Friday actually took place on the Thursday of Thanksgiving itself.

Value Seekers & Younger Shoppers Led the Charge

Value seekers came out in abundance, led by Melting Pot Families, Near-Urban Diverse Families, and City Hopefuls per Spatial.ai’s Personalive.

Citadel Outlets Pulled From an Exceptionally Wide Trade Area

Angelenos were willing to come from afar, with the Citadel shoppers encompassing a whopping 255.5 mile trade area to score their deals on Black Friday alone. They say shopping is a marathon and it appears that for these dedicated customers, nothing beats the thrill of the chase when it comes to saving money.

Ultimately, Citadel Outlets’ Black Friday performance suggests that immersive experiences, extended hours, and a strong value proposition can still transform holiday shopping into a destination-worthy event.

For more data-driven retail insights, visit placer.ai/anchor

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.  

Article
Candle Day 2025 Highlights Enduring Pull of Strong Brands & Good Deals
Candle Day’s performance in 2025 highlights how value-driven promotions and strong brand loyalty can sustain discretionary spending even in a cautious consumer climate.
Shira Petrack
Dec 15, 2025
2 minutes

Strong In-Store Traffic on Candle Day Sale

This year’s Candle Day once again drew eager shoppers to Bath & Body Works in search of deeply discounted candles. The in-store portion of the annual sale ran from December 5th through December 7th, 2025, during which traffic increased 266.8% compared to the chain's January to November daily average – a larger boost than that generated by the sale in both 2023 and 2024. This impressive visit surge suggests that shoppers are still willing to invest in affordable, emotionally resonant, or tradition-linked discretionary goods, provided the perceived value is high. 

Candle Day Sparks Early-Morning Rush 

The sale also drove a noticeable spike in morning traffic, with roughly one-fifth of visits occurring before noon during Candle Day – up from the typical 17.1%.

Seasonal Rituals and Brand Power Sustain Consumer Demand

Candle Day's strong showing highlights how brand appeal and strong value can still generate strong consumer interest – even as household budgets remain under pressure. 

By pairing compelling pricing with strong brand identity and holiday timing, Bath & Body Works has succeeded in turning a discretionary product into a seasonal ritual that reliably drives engagement. Much like Starbucks’ Pumpkin Spice Latte phenomenon – where limited availability and emotional resonance generate recurring traffic spikes – Candle Day leverages anticipation, tradition, and value to prompt purchases that might otherwise be deprioritized. 

For more data-driven insights, visit placer.ai/anchor

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.  

Article
Starbucks and Dunkin’s LTOs Boost Traffic
As the 2025 holiday season kicks off, Starbucks and Dunkin’ continue to see strong consumer engagement, with both brands outperforming their 2024 traffic levels and capitalizing on early seasonal launches.
Shira Petrack
Dec 12, 2025
2 minutes

As the 2025 holiday season kicks off, Starbucks and Dunkin’ continue to see strong consumer engagement, with both brands outperforming their 2024 traffic levels and capitalizing on early seasonal launches.

Q3 2025: Strong Recovery for Both Coffee Giants

Both Starbucks and Dunkin’ outperformed their 2024 traffic levels in Q3 2025. Starbucks visits rose 0.7% year-over-year in Q3, following slight declines in Q1 (-1.0%) and Q2 (-0.2%). Dunkin’ showed a similar trajectory – rebounding from a 1.8% drop in Q1 to a 1.7% increase in both Q2 and Q3.

These gains suggest that both brands have successfully reignited customer visits heading into the critical holiday season, when limited-time drinks and seasonal marketing tend to drive engagement.

Holiday Menu Drives Traffic 

The weekly data highlights the impact of seasonal offerings in the coffee space. Starbucks’ Bearista launch – on the same day as the holiday menu rollout – proved to be a major traffic driver, propelling visits up 11.9% year-over-year during the week of its launch. And the strong visit trends continued the following week with a 6.2% YoY increase, helped by an impressive “Red Cup Day” performance and highlighting Starbucks' capacity for generating demand with limited-time offerings.

Meanwhile, Dunkin’s Wicked collab – announced along with its holiday menu rollout – also generated traffic boosts, with visits up 3.5% to 3.6% YoY during the two weeks following the launch. 

As competition in the coffee category intensifies, both brands’ early-season success highlights the growing importance of timing and tradition in driving visit growth.

For more data-driven consumer insights, visit placer.ai/anchor

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.  

Article
Placer.ai November 2025 Office Index: Post-Pandemic Record Occupancy
Driven by stricter RTO mandates and a stabilizing "new normal," November 2025 marked the strongest November office occupancy rates we have seen since 2019.
Shira Petrack
Dec 11, 2025
3 minutes

November 2025 marked the strongest November office attendance since 2019, with average daily visits on working days reaching a five-year high – although regional patterns diverged.

Strongest Nationwide November Office Occupancy Since 2019

Office visits in November 2025 were 36.3% lower than in November 2019 – marking an improvement over November 2024 but falling slightly behind November 2023. 

But monthly totals don’t always reflect true office activity, since the number of working days can vary from year to year. November 2025 began on a Saturday, giving the month five full weekends and the fewest working days of any November from 2019 to 2025. When we shift from looking at total visits to examining average visits per working day compared to November 2019–2024, a different picture emerges: office attendance on working days reached its highest level in five years.

Miami Pulls Ahead of New York on Commutes and Seasonality

As in recent months, Miami continues to lead the office recovery, pulling ahead of other major markets – including New York City. Many firms relocated to or expanded in Miami in recent years, contributing to the growth of the professional-services sector and boosting demand for office space and in-person work. 

Meanwhile, New York City – which had led the nationwide office recovery in July – has been falling increasingly behind Miami. One possible factor is the city’s white collar workforce's reliance on long, transit-heavy commutes: as temperatures drop and weather worsens, many NYC commuters reduce their in-office days, while Miami’s more car-dependent workforce is less affected by seasonal conditions. 

Tech Hubs Now Leading the Rebound 

Meanwhile, San Francisco is posting some of the strongest year-over-year gains in office visits nationwide. Despite suffering some of the steepest office occupancy declines during the pandemic, the city is now mounting one of the most robust recoveries – perhaps helped by the recent AI boom which has attracted new tech talent to San Francisco. 

Other cities with a strong tech scene – including Denver, Chicago, and Boston, have also posted solid YoY gains – although these markets continue to trail the nationwide average when comparing current office visit rates to pre-pandemic. 

By contrast, Houston and Washington, D.C. showed YoY declines. Houston's office traffic may be impacted by the slower energy markets, while Washington, D.C. office trends were likely dampened by the government shutdown, which ended on November 12. (Although Placer.ai’s Washington, D.C. office index does not track government buildings, much of the private sector in the city is closely tied to federal agencies, so paused meetings and reduced client activity during the shutdown likely impacted in-office attendance across the board.)

Local Dynamics Are Defining the Future of Office Work

These patterns highlight the growing influence of local dynamics in shaping the future of office work, with Miami’s momentum, San Francisco’s tech revival, and the strength of other innovation hubs revealing how regional conditions drive in-office activity.

For more data-driven insights, visit placer.ai/anchor

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Guest Contributor
Dutch Bros vs. Dave’s Hot Chicken: The Veteran and the Rookie in America’s Restaurant Expansion Race
Explore how Dutch Bros and Dave’s Hot Chicken showcase two stages of restaurant growth, from explosive expansion to disciplined scaling and strategic maturity.
Kyle Inserra
Dec 10, 2025
3 minutes

Dave’s Hot Chicken and Dutch Bros represent two stages of competitive maturity in the dining industry. Dave’s, the rookie powerhouse, is still in its breakout phase – driven by speed, excitement, and growth at any cost. Dutch Bros, on the other hand, is the seasoned veteran entering a more disciplined period of its career, focused on refinement, endurance, and strategic precision.

Setting the Table

A snapshot of nationwide foot traffic data clearly shows the difference between the two brands. Between January and October 2025, Dave’s Hot Chicken recorded a remarkable 59.3% increase in total visits, driven by an aggressive pace of new openings. And the average number of visits to each individual store also rose 4.8%, signaling robust and growing demand.

Dutch Bros, meanwhile, experienced a more measured 13.1% growth in total visits, with visits per location holding steady at 0.2%. This stability suggests that while new units continue to perform, many established markets are reaching maturity – a hallmark of a seasoned brand transitioning from rapid expansion to optimization.

The Rookie’s Hot Streak vs. the Veteran’s Steady Pace

The contrast between the two brands becomes even more striking when analyzing major markets. While Dutch Bros’ visit growth reflects slower gains tied to market maturity, Dave’s is posting explosive per-location surges in major DMAs like Chicago (+18.4%), Orlando (+15.5%), and Houston (+15.0%). It’s the classic rookie hot streak – fast, fearless, and full of momentum. 

Dutch Bros: The Seasoned Pro, Smarter and Sharper

Dutch Bros is now a massive operation with 1,080 locations in 24 states as of September 2025. Though much of the company's early growth was achieved through a franchise system, Dutch Bros stopped selling franchises to operators who didn’t grow up in the company in 2008 – and stopped franchising completely in 2017 to maintain consistency and preserve its distinctive brand and culture. 

Today, only about 30% of Dutch Bros locations are franchise-operated. And as illustrated by the map below, while new stores are fueling growth, older markets – particularly in the Pacific Northwest – are reaching maturity. Dutch Bros is no longer just sprinting to open new stores; it’s managing endurance and refining its playbook – optimizing store placement, leveraging data analytics, and deepening engagement through its digital rewards program. This maturity mirrors what Starbucks went through two decades ago: fewer easy wins, but a much higher floor for long-term performance.

Dave’s Hot Chicken: The Rookie Phenomenon

Then there’s Dave’s Hot Chicken – fast, fearless, and still in its hyper-growth phase. From a parking-lot pop-up in 2017 to around 300 locations today, Dave’s is scaling at a speed rarely seen in food service.

Like Dutch Bros in its early days, Dave’s still embraces a franchise-first approach. Backed by Roark Capital and celebrity investors including Drake, the brand is leveraging multi-unit operators to plant flags nationwide and abroad. The company aims to open 150 new locations a year and recently signed an 180-unit European deal with Azzurri Group – proof that the rookie’s winning streak is turning into a global phenomenon.

And the map below highlights how Dave’s Hot Chicken is playing offense with no signs of slowing down. The brand’s franchise-first model allows for rapid scaling with lower capital risk, while Roark Capital’s involvement brings big-league operational infrastructure. But like any breakout player, the challenge will be endurance – ensuring franchisees maintain consistency and profitability as the system races toward 1,000+ units.

Lessons for the Industry

For operators and investors, the Dutch Bros/Dave’s contrast is a roadmap to growth sequencing. Early-stage brands can learn from Dave’s: Invest in buzz, speed, and market saturation while consumer curiosity is high. Maturing chains, on the other hand, can look to Dutch Bros as proof that disciplined growth, data-led decisions, and cultural integrity are what sustain relevance once expansion slows.

For more data-driven insights, visit placer.ai/anchor

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.  

Article
Is lululemon Poised for a Holiday Rebound?
Lululemon is outperforming in a challenging retail environment, with monthly visits climbing through fall and Black Friday delivering a substantial traffic surge. Early holiday momentum suggests the brand is positioned to capture share and drive strong year-end performance.
Bracha Arnold
Dec 9, 2025
2 minutes

How is lululemon performing in a challenging retail environment, and what does Black Friday data suggest about the holiday shopping season already under way? We dove into the data to find out. 

Year-over-Year Visits Pick Up in October

Visits to lululemon were up 4.2% year over year (YoY) in Q3 2025 – a promising sign ahead of the holidays. And though monthly same-store visits trended slightly negative YoY, same-store traffic grew in October – a positive sign ahead of a critical holiday season.  

Holiday Season Provides lululemon With A Reliable Boost

Looking back at previous holiday seasons provides further room for optimism for lululemon. The retailer reliably sees late-year traffic spikes – on Black Friday and especially at the end of December, when its End-of-Year sale and Boxing Day discounts pull in last-minute and bargain-seeking shoppers. 

Strong Start to the Holiday Season 

Black Friday 2025 data shows that luluemon is already off to a strong start, with visits surpassing even last year's strong performance – the chain experienced a 350.8% increase in visits compared to its January to September 2025 daily visit average.

Looking ahead, this early momentum positions lululemon to reclaim share during what many retailers expect to be a tighter holiday season. Given macroeconomic headwinds and shifting consumer sentiment, early wins like this may be critical – strong traffic now could translate into outsized holiday-season revenue, reinforce customer loyalty, and help offset any softening in post-Black-Friday demand.

Looks Like a lululemon Lift

Lululemon is driving increased foot traffic despite visit softness earlier in the year and persistent consumer headwinds. With the all-important holiday season fast-approaching, will the chain continue to drive visit growth?

For more data-driven retail insights follow Placer.ai/anchor

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.  

Reports
INSIDER
4 Opportunities the World Cup Will Unlock for Retail, Dining, and Stadiums
AI-powered location insights from major events reveal how the 2026 World Cup will shape audiences and consumer behavior nationwide. 
April 16, 2026

Expanding Engagement Beyond the Stadium

It’s been decades since the U.S. last hosted the World Cup, and anticipation continues to build. While the matches themselves will deliver thrilling moments for fans inside the stadium, a far broader audience is expected to engage from beyond the gates – gathering at bars, watch parties, and living rooms across the country.

Drawing on insights from recent sporting and cultural events, this analysis examines how the World Cup may impact consumer behavior and audiences across stadiums, host cities, and nationwide.

1. World Cup Audiences Will Be Unique – Even Among Major Events

There is No Typical Concert and Sports Audience 

In 2025, MetLife Stadium in East Rutherford, NJ hosted a wide range of concerts and sporting events. And an examination of three – Kendrick Lamar & SZA’s tour stop, the FIFA Club World Cup Final, and a Week 17 New York Jets matchup against division rivals and the Super Bowl-bound New England Patriots – reveals clear differences in audience composition across event types.

Trade area analysis showed that the 2025 FIFA Club World Cup Final drew the largest share of single visitors and the highest median household income (HHI) of the three events – a pattern that could reflect the premium tickets and travel typically associated with a quadrennial championship match.

With the 2026 World Cup elevating the level of global competition, stadiums set to host matches this summer – including MetLife – may see even more dramatic shifts in their audience relative to other events.

Later-stage matches will draw more affluent audiences.

While spectators attending World Cup matches are likely to differ from those drawn to other events throughout the year, audience shifts are likely to occur also within the tournament itself. As the competition progresses and the stakes rise, the visitor profile at host stadiums may trend progressively higher-income, as suggested by an analysis of Levi’s Stadium in Santa Clara, CA during the recent NFL season and Super Bowl.

During the Super Bowl, the stadium’s captured market median HHI surpassed that of every 49ers home game during the 2025-26 season – a pattern consistent with the event’s premium ticket pricing, national draw, and high levels of out-of-market travel.

And since the World Cup only takes place every four years, and necessitates international travel for die-hard fans, attendees are likely to be even more affluent than Super Bowl go-ers. Moreover, as the tournament reaches its later stages, each match becomes more significant and carries the potential to drive an even more affluent in-person audience.

2. World Cup Will Generate Significant Opportunities for Nearby Dining and Entertainment

Tailgaters Expand the Opportunity Beyond Ticketed Guests

Diving deeper into last year’s FIFA Club World Cup Final and Semifinal matches at MetLife Stadium provides further insight into the significance of the in-person audience that doesn’t make it into the stands. While FIFA generally places restrictions on tailgating, the behavior was still observed at MetLife and several other tournament venues in 2025. To put the phenomenon into perspective, location intelligence indicates that on the day of the Club World Cup final, combined visits to MetLife and its parking lots were 24.8% higher than visits to the stadium alone.

AI-powered trade area analysis further contextualizes the economic significance of this audience. During the semifinal matches, MetLife Stadium’s captured market median HHI remained nearly identical – just over $100K – with and without parking lot visitors. A similar pattern held for the Final, where median HHI for both the stadium-only and combined stadium-plus-parking visitors both rose above $115K, with the stadium-only figure only marginally higher.

This suggests that tailgaters represent a significant cohort with discretionary income to spend on the broader match-day experience, even if they opt out of spending big money on tickets.

With tailgating during the 2026 World Cup likely to remain limited due to FIFA regulations, the spending power of fans just outside the stadiums could create opportunities for alternative forms of engagement. Fan zones and other nearby hospitality events may offer effective ways to capture demand.

Strong demand for stadium-adjacent dining and entertainment.

Nearby dining and entertainment venues are among the most accessible experiences for fans in the stadium area, and these stand to benefit significantly from elevated game-day foot traffic.

Analysis of recent FIFA Club World Cup matches reveals the impact of match-day activity on local businesses. Visitor journey data from the June 25th, 2025 matchup between Inter Milan and River Plate at Seattle’s Lumen Field, and the June 28th, 2025 meeting between Palmeiras and Botafogo at Lincoln Financial Field in Philadelphia reveals that a significant share of stadium visitors also stopped at nearby dining and recreation venues on the day. Location intelligence also shows that, on the day of the match, each stadium-adjacent venue received a significant visit boost compared to its 2025 daily average.

This pattern underscores the potential impact of the World Cup on the surrounding commercial ecosystem. The stadium may anchor the experience, but fan engagement will likely spill into adjacent areas – creating opportunities for both organizers and local businesses. To take full advantage, restaurants and bars can position themselves as fan-friendly destinations through watch parties, extended hours, and even mobile or outdoor offerings in stadium corridors.

3. Host Regions Will See Broad Economic Impact

Dining demand will rise as fans converge.

Previous major sporting events – including the Super Bowl – demonstrate that the impact of large-scale sporting moments often extends beyond the immediate stadium vicinity into the broader regional economy.

In the weeks leading up to the latest Super Bowl in Santa Clara, CA on February 8th, 2026, both the San Francisco-Oakland-Berkley and San Jose-Sunnyvale-Santa Clara CBSAs saw a notable uptick in year-over-year dining traffic – outperforming the nationwide average. The timing suggests that early-arriving travellers combined with locals enjoying pre-event concerts and events helped fuel demand. In contrast, nationwide dining traffic saw a more pronounced lift the following week – likely tied to Valentine’s Day on February 14.

This pattern indicates that regions hosting – or located near – World Cup 2026 matches could experience similar pre-event dining tailwinds. As out-of-town visitors arrive and local engagement builds in the days and weeks leading up to key matches, restaurants and hospitality may benefit from elevated demand – particularly when supported by ancillary events and fan experiences.

Matches will drive high-value tourism to host cities.

Other recent examples suggest that cities hosting major events like the World Cup stand to benefit from an influx of out-of-town visitors – particularly those with higher spending power.

Since the beginning of 2025, New Orleans has hosted a series of popular events that drove significant non-local traffic. AI-powered trade area data indicates that during these periods, out-of-market visitors consistently exhibited a higher median HHI than both local residents and typical commuters into the city.

As expected, the 2025 Super Bowl generated the most pronounced spike in out-of-market visitor median HHI among the events analyzed, but the pattern extends beyond one-time spectacles. Recurring events like Mardi Gras and major music festivals also attracted high-income visitors to the city – likely benefitting the local hospitality, dining, and retail industries.

Looking ahead to the 2026 World Cup, host cities are likely to experience a similar dynamic. The tournament’s global draw will likely bring affluent travelers with discretionary dollars to the host regions – visitors that will spend not only on match tickets, but also on accommodation, dining, and shopping. By sponsoring tournament-related festivals, concerts, and experiences in or near retail corridors, cities can amplify the economic impact of the World Cup beyond the stadium.

4. The World Cup’s Impact Will Extend Nationwide

Grocery and party food chains will see repeat visit spikes.

The impact of the 2026 World Cup is unlikely to be confined to the select cities hosting matches. Major sporting events drive large-scale at-home viewership, generating ripple effects nationwide.

The Super Bowl offers a useful benchmark. In the days leading up to February 8th, 2026, visits to grocery stores and pizza chains rose above day-of-week averages for 2025, ultimately peaking on the day of the big game day as households appeared to pick up last-minute fixings and takeout for their watch parties.

This pattern indicates that the World Cup – with its extended schedule and multiple high-stakes matchups – could drive repeated waves of elevated grocery and take-out demand as fans gather together throughout the tournament.

Sports bars will experience elevated match-day traffic.

Of course, at-home viewing is just one piece of the match-day equation. Many fans opt for a more communal experience – gathering at sports bars across the country to watch the game alongside fellow supporters.

Recent highly-anticipated soccer matches offer a clear signal of this behavior. During the recent Allstate Continental Clásico, MLS Cup Final, and SheBelieves Cup Final, top sports bars in key markets like Los Angeles and Miami recorded visit spikes above day-of-week averages.

Not every World Cup fan will be able to attend in-person or travel to a host city, but previous match-day lifts in sports bar traffic demonstrate that fans nationwide will participate in the tournament experience.

One Tournament, Multiple Touchpoints

The 2026 FIFA World Cup is set to engage a wide spectrum of fans – from casual viewers at home to dedicated supporters traveling to stadiums – shaping how and where demand emerges.

As a result, the tournament’s impact will be felt across multiple layers of retail, dining, and tourism. Stadium-centered spending, activity in surrounding corridors, host-city consumer demand, and gatherings of spectators nationwide all point to a broad and interconnected World Cup effect that is likely to shape both audience composition and behavior at scale.

INSIDER
Report
How Malls Can Win in 2026
Dive into the latest traffic data to see how indoor malls, open-air centers, and outlets are performing this year – and the factors shaping success across formats.
Placer Research
April 2, 2026

Strategic Insights From the Report: 

1. Mall traffic is proving resilient across formats.

Indoor malls and open-air centers have posted consistent YoY visit growth, outlet declines have been modest, and early 2026 data shows renewed momentum across all three formats.

2. Performance is increasingly defined by the convenience–experience divide.

Growth in short visits and extended stays – alongside declines in mid-length trips – shows that consumers are gravitating toward trips with a clear purpose, favoring either efficiency or immersion.

3. Indoor malls are strengthening their role as experiential “third places.”

Rising dwell times and strong engagement from younger, contemporary households position indoor malls as leading destinations for longer, experience-driven trips. 

4. Open-air centers are winning the weekly routine.

A higher share of short, weekday visits – along with strong appeal among affluent families – underscores their role as convenient, essential retail hubs.

5. Outlet malls are at a crossroads.

As off-price and online alternatives erode their treasure-hunt advantage and long-distance visitation softens, outlets face a strategic choice between deepening local relevance and reinvesting in destination appeal.

6. Strategic clarity will determine the winners.

The malls that thrive will be those that intentionally optimize for convenience, experience, or a disciplined integration of both.

Here to Stay

Despite economic headwinds, intensifying e-commerce competition, and fragile consumer confidence, shopping centers continue to defy the “dead mall” narrative – reinventing themselves and, in many cases, thriving.

What can location analytics tell us about the state of the mall in 2026? Which trends and audiences are driving their performance – and how can operators and retailers best capitalize on the opportunities within the category?

Traffic Resilience

Over the past two years, both indoor malls and open-air shopping centers have posted consistent year-over-year (YoY) traffic growth. And while outlet malls experienced slight declines, the pullback was modest – signaling a period of stability rather than erosion.

Early 2026 data also points to continued momentum, with all three mall formats recording mid-single-digit YoY traffic gains in the first two months of the year. Although it’s still early days – and YoY comparisons in 2026 were boosted by an additional Saturday – the positive start suggests that the industry is entering the year on a solid footing.

The Convenience / Experience Divide

With e-commerce always within reach, hybrid work anchoring more consumers at home, and ongoing economic uncertainty influencing spending decisions, trips to physical stores are becoming more intentional. Shopping center visit data reflects this shift as well, with growth in both quick convenience visits and extended experiential outings – alongside a decline in mid-length trips.

In 2025, quick trips (under 30 minutes) increased across all formats, underscoring malls’ growing role as convenient, high-utility destinations for picking up an online order, grabbing a quick bite, or making a targeted purchase. At the same time, extended visits of more than 75 minutes increased at indoor malls and open-air centers, reflecting sustained appetite for immersive, experiential outings.

Meanwhile, mid-length visits (between 30 and 75 minutes) lagged across formats – falling indoor malls and outlet malls and remaining flat at open-air centers – suggesting shoppers are losing patience with undifferentiated trips that lack a clear purpose. 

Still, although short visits increased year over year across all mall types, and long visits increased for both indoor malls and open-air centers, the distribution of dwell time varies by format. Short visits make up a larger share of traffic at open-air shopping centers, for example, while longer visits account for a greater share at indoor malls. This divergence underscores the need for format-specific strategies, with operators clearly defining the core shoppers and missions they are best suited to serve and aligning tenant mix, amenities, and marketing accordingly. 

Indoor Malls Lean Into the Hangout Economy

Indoor malls, for instance, have increasingly positioned themselves as experiential hubs – particularly for younger consumers. Recent survey data shows that 57% of shoppers aged 18 to 34 report visiting a mall frequently or often, and they are more likely than older cohorts to arrive without a specific purchase in mind.

Foot traffic patterns reinforce this experiential appeal. In 2025, 37.6% of indoor mall visits lasted more than 75 minutes, compared to 33.4% for open-air centers and 34.6% for outlets. Indoor malls also captured the largest share of visits from the young-skewing “contemporary households” segment – singles, non-family households, and young couples without children – indicating strong resonance with younger audiences.

Indoor Mall Dwell Times on the Rise

As indoor malls expand their experiential offerings, visit durations are rising even further – even as they hold steady or even slightly decline at other formats. For operators, this shift highlights a significant opportunity for indoor malls to deepen their role as climate-controlled third places. And for brands, it means high-impact access to Gen Z consumers in discovery mode – top-of-funnel engagement that is increasingly difficult and expensive to replicate through digital channels alone.  

Open-Air Centers Anchor the Weekly Routine

If indoor malls excel at capturing extended, social visits, open-air centers are finding success through convenience. In 2025, open-air centers had the highest shares of both weekday visits (64.0%) and short, sub-30 minutes (36.8%) among the three formats. Grocery anchors, superstores, and essential-service tenants like gyms – more common at open-air centers than at other formats – help drive steady, non-discretionary traffic.

Demographically, open-air centers drew the highest share of affluent families, a key demographic for daily errands. This alignment with higher-income households, combined with weekday consistency, positions open-air centers as reliable errand hubs embedded in community life.

Outlet Malls at a Crossroads

Outlet malls, for their part, have historically differentiated themselves by offering something shoppers couldn’t find elsewhere: an experiential treasure hunt featuring brand-name merchandise at compelling prices. But the decline in long visits shown above suggests that this positioning may be coming under pressure – likely from the rise of off-price and discount chains as well as other low-cost, convenient treasure-hunt alternatives like thrift stores. When shoppers can score attractive deals online or browse for bargains at a nearby T.J. Maxx or Ollie’s Bargain Outlet, the incentive to dedicate time and travel to an outlet trip may no longer feel as compelling – especially for outlet malls’ core audience, which includes meaningful contingents of middle and lower-income consumers with families.

Going the Distance?

And data points to a subtle but steady erosion in the share of visitors willing to go the extra mile to visit outlet malls. Since 2023, the share of outlet visits from consumers traveling more than 30 miles has slipped from 33.1% to 31.8%, even as long-distance visits to other mall formats have remained relatively stable. This softening of destination demand may be contributing to outlets’ recent traffic lags.

Still, despite these lags in foot traffic, major outlet companies continue to see YoY increases in same-center tenant sales per square foot. The format’s strong visit start to 2026 also suggests that outlets still have significant draw – and that with the right strategy, they could reinvigorate their traffic trends.

One option is for outlet malls to lean further into their immediate trade areas: Nearly 20% of visits to outlets already originate within five miles – a share that edged up from 19.4% in 2023 to 19.9% in 2025. These closer shoppers may be largely responsible for the segment’s rise in short visits, pointing to an opportunity to further augment BOPIS offerings and select essential-use tenants. 

Another option is to strengthen outlets’ destination appeal with distinctive retail, dining, and experiential offerings that resonate with value-oriented, larger-household shoppers. But whether they focus on convenience or on justifying the journey – or attempt to balance both – success will depend on identifying who their shoppers are and which missions they are best positioned to own. 

Strategic Clarity for the Win

As in other areas of retail, shopping center success increasingly depends on strategic clarity. The malls that thrive will be those that clearly define their role in their customers’ lives and execute against it with intention – whether by decisively optimizing for efficiency, fully investing in experience, or thoughtfully integrating both.

INSIDER
Report
2026 CRE Outlook
Read the report to find out which markets are gaining ground in office recovery, where retail traffic is strongest, and how population shifts are reshaping demand.
March 19, 2026

Commercial real estate in 2026 is characterized by differentiated performance across markets and asset types. Office recovery trajectories vary meaningfully by metro, retail performance reflects format-specific resilience, and domestic migration patterns continue to influence long-term demand fundamentals.


Return to Office Patterns 

Many higher-income metros continue to trail 2019 benchmarks but drive the strongest Year-over-year gains, signaling a potential inflection in office utilization trends.

Miami Continued Leading RTO in 2025; San Francisco Led the Year-over-Year Office Recovery

Major Insights:

• Sunbelt markets along with New York, NY are closest to pre-pandemic office visit levels, while many coastal gateway and tech-heavy markets trail 2019 benchmarks. 

• Many of the metros still furthest below pre-pandemic levels are now posting the strongest year-over-year gains.

Key Takeaways for CRE Professionals: 

• Leasing velocity may accelerate in coastal markets – particularly in high-quality assets – even if full recovery remains distant. The expansion of AI-driven firms and innovation-focused employers could support incremental demand in these ecosystems, reinforcing a bifurcation between top-tier buildings and the broader office inventory.

Median Household Income in Market Correlates With Office Recovery

Major Insights:

• Higher-income metros such as San Francisco show deeper structural gaps vs 2019, perhaps due to their higher concentration of hybrid-eligible workers – yet those same metros are driving the strongest YoY recovery in 2025.

• Accelerating growth in 2025 suggests that shifting employer policies, workplace enhancements, or broader labor dynamics may be beginning to drive increased in-office activity.

Key Takeaway for CRE Professionals: 

• Office performance in higher-income markets will increasingly depend on workplace quality and policy alignment. Assets that support premium amenities, modern design, and tenants implementing clear in-office expectations are likely to influence sustained office visits and leasing velocity in these metros.


Shopping Center Patterns

Retail traffic is broadly improving across states, though performance varies by region and format.

Shopping Center Visits Increased in 2025

Major Insights:

• Retail traffic growth is broad-based, with the majority of states showing year-over-year gains in shopping center traffic in 2025.

• Still, even as many states are posting gains, pockets of softer performance remain – specifically in parts of the Southeast and Midwest. 

Key Takeaway for CRE Professionals: 

• Broad-based traffic gains indicate consumer demand is more durable than anticipated. In growth states, operators can shift from defensive stabilization to capturing upside – pushing rents, upgrading tenant quality, and accelerating leasing while momentum holds. In softer markets, the focus should remain on protecting traffic through strong anchors and necessity-driven tenancy.

Convenience-Based Performance Pulling Ahead

Major Insights: 

• Convenience-oriented formats are leading traffic growth, with strip/convenience centers materially outperforming all other shopping center types, and neighborhood and community centers also posting gains. This reinforces the strength of proximity-driven, daily-needs retail.

• Destination retail formats, including regional malls and factory outlets, continue to lag, while super-regional malls were essentially flat. Larger-format, discretionary-driven centers are not capturing the same momentum as convenience-based formats.

Key Takeaway for CRE Professionals: 

• The data suggests that consumer behavior continues to favor convenience, frequency, and necessity over destination-based shopping. Operators should lean into service-oriented and daily-needs tenancy in strip and neighborhood formats, while mall operators may need to further reposition assets toward experiential, mixed-use, or non-retail uses to stabilize traffic. 


Migration Patterns 

Domestic migration continues to reshape state-level demand, with gains clustering in select growth corridors.

Northern Planes, Southeast Lead State-Level Migration Growth

Major Insights: 

• Domestic migration drove population gains in parts of the Southeast and Northern Plains, while several Western and Northeastern states show flat or negative migration.

• Some previously strong in-migration states in the South and West, including Texas and Utah, are showing softer movement, while other established migration leaders such as Florida and the Carolinas continue to attract net inbound residents.

Key Takeaway for CRE Professionals: 

• Migration flows are shifting relative to prior years. Operators should temper growth assumptions in states where inflows are slowing and prioritize markets where inbound demand remains strong.

Florida Metros Magnet For Domestic Migration

Major Insights: 

• Florida dominates metro-level migration growth, with eight of the top ten U.S. metros for net domestic migration are in Florida.

• The markets with the strongest domestic migration-driven population gains are not major gateway cities but smaller, often retirement- or lifestyle-oriented metros, suggesting that migration-driven demand is increasingly flowing to secondary markets.

Key Takeaway for CRE Professionals: 

• CRE operators should prioritize expansion, leasing, and site selection in high-growth secondary metros where population inflows can directly translate into retail spending, housing absorption, and service demand.

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