.svg)
.avif)
Traffic for manufacturing facilities included in the Placer.ai Manufacturing Index declined 3.5% year over year (YoY) in November 2025, indicating reduced operational intensity that may reflect fewer production shifts, lower output volumes, or scaled-back facility utilization. While part of the decline reflects calendar shifts – November 2025 contained one fewer working day than the prior year – the broader trend aligns with official data. The ISM Manufacturing PMI remained in contraction during the month, underscoring a subdued end to 2025 for the U.S. manufacturing sector.
But even as macro headwinds weighed on other parts of the economy – particularly goods production – e-commerce operators seem to be scaling capacity, expanding hiring, and investing in distribution efficiency. This momentum is reflected in visit gains to e-commerce fulfillment facilities nationwide, with November posting the strongest growth of 2025 at 6.6% YoY.
The consistent upward trajectory in foot traffic indicates that digital retail channels remain a key engine of economic activity, with robust consumer demand fueling the growth of fulfillment networks despite broader industrial softness. The steady gains through the fall in particular suggest that operators are expecting strong holiday demand and are well prepared to handle it.
The softness of the Industrial Index combined with the strength of the E-Commerce Distribution Index highlights a growing paradox: manufacturing activity is weakening even as consumer demand remains firm.
This divergence is likely due to a confluence of factors. Consumer spending may be flowing toward lower-cost online goods and everyday essentials rather than the higher-priced durable goods that drive factory output. Retailers may also be working through excess inventories and placing fewer new orders, while high interest rates make it more expensive for businesses to invest in equipment or expand production. Together, these dynamics point to a two-speed economy heading into 2026 – one powered by resilient consumption and digital commerce, while traditional production continues to recalibrate.
For more data-driven consumer insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
With budgets stretched and food inflation lingering, many dining concepts assume that value – specifically, a compelling price-per-food-item ratio – is the key to driving traffic in 2025. And this approach may work: chains like Chili's have shown that an array of deals – such as the 3 For Me and the Triple Dipper Deal – has helped the casual dining brand significantly outpace the wider dining category for more than a year.
But looking at recent QSR traffic trends suggests a more nuanced story. At both McDonald’s and Burger King, the strongest visit lifts in recent months came from experiential promotions and culturally resonant LTOs – not from discounts.
McDonald’s reintroduced its Extra Value Meals on September 8, 2025 – but despite substantial promotional support, the rollout produced only a modest uptick in visits that week. And while traffic improved slightly in the weeks that followed, analyzing recent foot traffic trends highlights that the real inflection points came from experiential activations.
The return of Monopoly, which gave registered app users the chance to win prizes ranging from free food to high-value rewards, sustained elevated visits for weeks through gamification. Boo Buckets sparked a Halloween-season surge driven by nostalgia and collectability and drove a 10.8% increase in weekly visits compared to the January to August weekly visit average. And The Grinch Meal generated the strongest spike of the entire period by tapping into holiday IP and playful packaging. This data highlights that while consumers may appreciate affordability, moments that feel fun, shareable, and culturally relevant may sometimes be more effective at bringing them through the door.
Burger King’s recent performance shows a similar pattern. The rollout of the limited-time Monster Menu generated a stronger visit lift than either Treat Week or Perks Week, both of which focused on giveaways and discounts. The debut of the chain’s nearly $20 Advent Calendar also outperformed Treat Week and Perks Week, underscoring how novelty and excitement may have a greater impact than price-based incentives.
And the strongest surge came with the debut of the SpongeBob Menu, which produced the strongest spike of the entire period and pushed weekly visits well above the January to August average. By pairing a beloved character franchise with themed packaging, kids’ meal tie-ins, and a sense of occasion, Burger King tapped into the same emotional drivers fueling McDonald’s biggest wins.
While price sensitivity will likely continue to influence dining decisions in 2026, recent QSR data underscores an important point: Consumers may be watching their wallets, but price alone doesn’t determine where they choose to eat. Chili’s success shows that a compelling value platform can be a powerful differentiator in full-service dining, where the experience is already baked into the visit. But the same strategy doesn’t automatically translate to the QSR landscape, where affordability is expected and price-based promotions quickly blur together.
Consumers still care about value – but value now spans both price and experience. For full-service restaurants, this means leaning harder into the affordability side of that equation. With ambiance, service, and hospitality already part of the offering, emphasizing everyday value or reliable deal structures may help guests justify dining out more often.
For QSR brands, the calculus is different, and price alone may not be enough to unlock meaningful incremental traffic. Instead, traffic data shows that the strongest results in the QSR space come from experience-driven LTOs, cultural tie-ins, and moments that feel fun, collectible, or social. In other words, fast-food chains may need to focus less on matching grocery-store economics and more on delivering the kind of excitement consumers simply can’t get at home.
As budgets remain tight and expectations continue to evolve, the brands that win won’t be those that chase the lowest price – but those that understand how to deliver the right kind of value for their category: affordability where it matters, and memorable experiences where it counts.
For more data-driven insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Black Friday deals may now be spread throughout the month of November – but for the Citadel Outlet’s most passionate shoppers, nothing beats the rush of standing in line with thousands of other eager customers awaiting the chance to be the first to scoop up deals. This year, the mall opened on Thanksgiving night once again – and the foot-traffic data shows that shoppers responded. While most malls in California and across the country saw visits plunge on the holiday, Citadel Outlets experienced a significant surge in traffic, despite being open for only a limited window.
Citadel Outlet as a whole opened Thanksgiving evening at 8pm, with certain stores opening even earlier at 4pm or 6pm. Black Friday sale hours ran until 11pm on Friday, giving these marathon shoppers 27 hours of continuous shopping. People driving northbound on the 5 freeway post-Thanksgiving dinner would have come across lines of cars visible already waiting to get into the Citadel parking lot to get a start on holiday shopping and burn off that turkey by hitting their step count. Once there, exciting experiences awaited, such as a giant Christmas tree and a gingerbread man scavenger hunt.
A quarter of visits to the Citadel on Thursday/Friday actually took place on the Thursday of Thanksgiving itself.
Value seekers came out in abundance, led by Melting Pot Families, Near-Urban Diverse Families, and City Hopefuls per Spatial.ai’s Personalive.
Angelenos were willing to come from afar, with the Citadel shoppers encompassing a whopping 255.5 mile trade area to score their deals on Black Friday alone. They say shopping is a marathon and it appears that for these dedicated customers, nothing beats the thrill of the chase when it comes to saving money.
Ultimately, Citadel Outlets’ Black Friday performance suggests that immersive experiences, extended hours, and a strong value proposition can still transform holiday shopping into a destination-worthy event.
For more data-driven retail insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
This year’s Candle Day once again drew eager shoppers to Bath & Body Works in search of deeply discounted candles. The in-store portion of the annual sale ran from December 5th through December 7th, 2025, during which traffic increased 266.8% compared to the chain's January to November daily average – a larger boost than that generated by the sale in both 2023 and 2024. This impressive visit surge suggests that shoppers are still willing to invest in affordable, emotionally resonant, or tradition-linked discretionary goods, provided the perceived value is high.
The sale also drove a noticeable spike in morning traffic, with roughly one-fifth of visits occurring before noon during Candle Day – up from the typical 17.1%.
Candle Day's strong showing highlights how brand appeal and strong value can still generate strong consumer interest – even as household budgets remain under pressure.
By pairing compelling pricing with strong brand identity and holiday timing, Bath & Body Works has succeeded in turning a discretionary product into a seasonal ritual that reliably drives engagement. Much like Starbucks’ Pumpkin Spice Latte phenomenon – where limited availability and emotional resonance generate recurring traffic spikes – Candle Day leverages anticipation, tradition, and value to prompt purchases that might otherwise be deprioritized.
For more data-driven insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
As the 2025 holiday season kicks off, Starbucks and Dunkin’ continue to see strong consumer engagement, with both brands outperforming their 2024 traffic levels and capitalizing on early seasonal launches.
Both Starbucks and Dunkin’ outperformed their 2024 traffic levels in Q3 2025. Starbucks visits rose 0.7% year-over-year in Q3, following slight declines in Q1 (-1.0%) and Q2 (-0.2%). Dunkin’ showed a similar trajectory – rebounding from a 1.8% drop in Q1 to a 1.7% increase in both Q2 and Q3.
These gains suggest that both brands have successfully reignited customer visits heading into the critical holiday season, when limited-time drinks and seasonal marketing tend to drive engagement.
The weekly data highlights the impact of seasonal offerings in the coffee space. Starbucks’ Bearista launch – on the same day as the holiday menu rollout – proved to be a major traffic driver, propelling visits up 11.9% year-over-year during the week of its launch. And the strong visit trends continued the following week with a 6.2% YoY increase, helped by an impressive “Red Cup Day” performance and highlighting Starbucks' capacity for generating demand with limited-time offerings.
Meanwhile, Dunkin’s Wicked collab – announced along with its holiday menu rollout – also generated traffic boosts, with visits up 3.5% to 3.6% YoY during the two weeks following the launch.
As competition in the coffee category intensifies, both brands’ early-season success highlights the growing importance of timing and tradition in driving visit growth.
For more data-driven consumer insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
.avif)
November 2025 marked the strongest November office attendance since 2019, with average daily visits on working days reaching a five-year high – although regional patterns diverged.
Office visits in November 2025 were 36.3% lower than in November 2019 – marking an improvement over November 2024 but falling slightly behind November 2023.
But monthly totals don’t always reflect true office activity, since the number of working days can vary from year to year. November 2025 began on a Saturday, giving the month five full weekends and the fewest working days of any November from 2019 to 2025. When we shift from looking at total visits to examining average visits per working day compared to November 2019–2024, a different picture emerges: office attendance on working days reached its highest level in five years.
As in recent months, Miami continues to lead the office recovery, pulling ahead of other major markets – including New York City. Many firms relocated to or expanded in Miami in recent years, contributing to the growth of the professional-services sector and boosting demand for office space and in-person work.
Meanwhile, New York City – which had led the nationwide office recovery in July – has been falling increasingly behind Miami. One possible factor is the city’s white collar workforce's reliance on long, transit-heavy commutes: as temperatures drop and weather worsens, many NYC commuters reduce their in-office days, while Miami’s more car-dependent workforce is less affected by seasonal conditions.
Meanwhile, San Francisco is posting some of the strongest year-over-year gains in office visits nationwide. Despite suffering some of the steepest office occupancy declines during the pandemic, the city is now mounting one of the most robust recoveries – perhaps helped by the recent AI boom which has attracted new tech talent to San Francisco.
Other cities with a strong tech scene – including Denver, Chicago, and Boston, have also posted solid YoY gains – although these markets continue to trail the nationwide average when comparing current office visit rates to pre-pandemic.
By contrast, Houston and Washington, D.C. showed YoY declines. Houston's office traffic may be impacted by the slower energy markets, while Washington, D.C. office trends were likely dampened by the government shutdown, which ended on November 12. (Although Placer.ai’s Washington, D.C. office index does not track government buildings, much of the private sector in the city is closely tied to federal agencies, so paused meetings and reduced client activity during the shutdown likely impacted in-office attendance across the board.)
These patterns highlight the growing influence of local dynamics in shaping the future of office work, with Miami’s momentum, San Francisco’s tech revival, and the strength of other innovation hubs revealing how regional conditions drive in-office activity.
For more data-driven insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
1. The hypergrowth of Costco, Dollar Tree, and Dollar General between 2019 and 2025 has fundamentally changed the brick-and-mortar retail landscape.
2. Overall visits to Target and Walmart have remained essentially stable even as traffic to the new retail giants skyrocketed – so the increased competition is not necessarily coming at legacy giants' expense. Instead, each retail giant is filling a different need, and success now requires excelling at specific shopping missions rather than broad market dominance.
3. Cross-shopping has become the new normal, with Walmart and Target maintaining their popularity even as their relative visit shares decline, creating opportunities for complementary rather than purely competitive strategies.
4. Dollar stores are rapidly graduating from "fill-in" destinations to primary shopping locations, signaling a fundamental shift in how Americans approach everyday retail.
5. Walmart still enjoys the highest visit frequency, but the other four chains – and especially Dollar General – are gaining ground in this realm.
6. Geographic and demographic specialization is becoming the key differentiator, as each chain carves out distinct niches rather than competing head-to-head across all markets and customer segments.
Evolving shopper priorities, economic pressures, and new competitors are reshaping how and where Americans buy everyday goods. And as value-focused players gain ground, legacy retail powerhouses are adapting their strategies in a bid to maintain their visit share. In this new consumer reality, shoppers no longer stick to one lane, creating a complex ecosystem where loyalty, geography, and cross-visitation patterns – not just market share – define who is truly winning.
This report explores the latest retail traffic data for Walmart, Target, Costco, Dollar Tree, and Dollar General to decode what consumers want from retail giants in 2025. By analyzing visit patterns, loyalty trends, and cross-shopping shifts, we reveal how fast-growing chains are winning over consumers and uncover the strategies helping legacy players stay competitive in today's value-driven retail landscape.
In 2019, Walmart and Target were the two major behemoths in the brick-and-mortar retail space. And while traffic to these chains remains close to 2019 levels, overall visits to Dollar General, Dollar Tree, and Costco have increased 36.6% to 45.9% in the past six years. Much of the growth was driven by aggressive store expansions, but average visits per location stayed constant (in the case of Dollar Tree) or grew as well (in the case of Dollar General and Costco). This means that these chains are successfully filling new stores with visitors – consumers who in the past may have gone to Walmart or Target for at least some of the items now purchased at wholesale clubs and dollar stores.
This substantial increase in visits to Costco, Dollar General, and Dollar Tree has altered the competitive landscape in which Walmart and Target operate. In 2019, 55.9% of combined visits to the five retailers went to Walmart. Now, Walmart’s relative visit share is less than 50%. Target received the second-highest share of visits to the five retailers in 2019, with 15.9% of combined traffic to the chains. But Between January and July 2025, Dollar General received more visits than Target – even though the discount store had received just 12.1% of combined visits in 2019.
Some of the growth of the new retail giants could be attributed to well-timed expansion. But the success of these chains is also due to the extreme value orientation of U.S. consumers in recent years. Dollar General, Dollar Tree, and Costco each offer a unique value proposition, giving today's increasingly budget-conscious shoppers more options.
Walmart’s strategy of "everyday low prices" and its strongholds in rural and semi-rural areas reflect its emphasis on serving broad, value-focused households – often catering to essential, non-discretionary shopping.
Dollar General serves an even larger share of rural and semi-rural shoppers than Walmart, following its strategy of bringing a curated selection of everyday basics to underserved communities. The retailer's packaging is typically smaller than Walmart's, which allows Dollar General to price each item very affordably – and its geographic concentration in rural and semi-rural areas also highlights its direct competition to Walmart.
By contrast, Target and Costco both compete for consumer attention in suburban and small city settings, where shopper profiles tilt more toward families seeking one-stop-shopping and broader discretionary offerings. But Costco's audience skews slightly more affluent – the retailer attracts consumers who can afford the membership fees and bulk purchasing requirements – and its visit growth may be partially driven by higher income Target shoppers now shopping at Costco.
Dollar Tree, meanwhile, showcases a uniquely balanced real estate strategy. The chain's primary strength lies in suburban and small cities but it maintains a solid footing in both rural and urban areas. The chain also offers a unique value proposition, with a smaller store format and a fixed $1.25 price point on most items. So while the retailer isn't consistently cheaper than Walmart or Dollar General across all products, its convenience and predictability are helping it cement its role as a go-to chain for quick shopping trips or small quantities of discretionary items. And its versatile, three-pronged geographic footprint allows it to compete across diverse markets: Dollar Tree can serve as a convenient, quick-trip alternative to big-box retailers in the suburbs while also providing essential value in both rural and dense urban communities.
As each chain carves out distinct geographic and demographic niches, success increasingly depends on being the best option for particular shopping missions (bulk buying, quick trips, essential needs) rather than trying to be everything to everyone.
Still, despite – or perhaps due to – the increased competition, shoppers are increasingly spreading their visits across multiple retailers: Cross-shopping between major chains rose significantly between 2019 and 2025. And Walmart remains the most popular brick-and-mortar retailer, consistently ranking as the most popular cross-shopping destination for visitors of every other chain, followed by Target.
This creates an interesting paradox when viewed alongside the overall visit share shift. Even as Walmart and Target's total share of visits has declined, their importance as a secondary stop has actually grown. This suggests that the legacy retail giants' dip in market share isn't due to shoppers abandoning them. Instead, consumers are expanding their shopping routines by visiting other growing chains in addition to their regular trips to Walmart and Target, effectively diluting the giants' share of a larger, more fragmented retail landscape.
Cross-visitation to Costco from Walmart, Target, and Dollar Tree also grew between 2019 and 2025, suggesting that Costco is attracting a more varied audience to its stores.
But the most significant jumps in cross-visitation went to Dollar Tree and Dollar General, with cross-visitation to these chains from Target, Walmart, and Costco doubling or tripling over the past six years. This suggests that these brands are rapidly graduating from “fill-in” fare to primary shopping destinations for millions of households.
The dramatic rise in cross-visitation to dollar stores signals an opportunity for all retailers to identify and capitalize on specific shopping missions while building complementary partnerships rather than viewing every chain as direct competition.
Walmart’s status as the go-to destination for essential, non-discretionary spending is clearly reflected in its exceptional loyalty rates – nearly half its visitors return at least three times per month on average -between January to July 2025, a figure virtually unchanged since 2019. This steady high-frequency visitation underscores how necessity-driven shopping anchors customer routines and keeps Walmart atop the retail loyalty ranks.
But the data also reveals that other retail giants – and Dollar General in particular – are steadily gaining ground. Dollar General's increased visit frequency is largely fueled by its strategic emphasis on adding fresh produce and other grocery items, making it a viable everyday stop for more households and positioning it to compete more directly with Walmart.
Target also demonstrates a notable uptick in loyal visitors, with its share of frequent shoppers visiting at least three times a month rising from 20.1% to 23.6% between 2019 and 2025. This growth may suggest that its strategic initiatives – like the popular Drive Up service, same-day delivery options, and an appealing mix of essentials and exclusive brands – are successfully converting some casual shoppers into repeat customers.
Costco stands out for a different reason: while overall visits increased, loyalty rates remained essentially unchanged. This speaks to Costco’s unique position as a membership-based outlet for targeted bulk and premium-value purchases, where the shopping behavior of new visitors tends to follow the same patterns as those of its already-loyal core. As a result, trip frequency – rooted largely in planned stock-ups – remains remarkably consistent even as the warehouse giant grows foot traffic overall.
Dollar Tree currently has the smallest share of repeat visitors but is improving this metric. As it successfully encourages more frequent trips and narrows the loyalty gap with its larger rivals, it's poised to become an increasing source of competition for both Target and Costco.
The increase in repeat visits and cross-shopping across the five retail giants showcases consumers' current appetite for value-oriented mass merchants and discount chains. And although the retail giants landscape may be more fragmented, the data also reveals that the pie itself has grown significantly – so the increased competition does not necessarily need to come at the expense of legacy retail giants.
The retail landscape of 2025 demands a fundamental shift from zero-sum competition to strategic complementarity, where success lies in owning specific shopping missions rather than fighting for total market dominance. Retailers that forego attempting to compete on every front and instead clearly communicate their mission-specific value propositions – whether that's emergency runs, bulk essentials, or family shopping experiences – may come out on top.
1. Market Divergence: While San Francisco's return-to-office trends have stabilized, Los Angeles is increasingly lagging behind national averages with office visits down 46.6% compared to pre-pandemic levels as of June 2025.
2. Commuter Pattern Shifts: Los Angeles faces a persistent decline in out-of-market commuters while San Francisco's share of out-of-market commuters has recovered slightly, indicating deeper structural challenges in LA's office market recovery.
3. Visit vs. Visitor Gap: Unlike other markets where increased visits per worker offset declining visitor numbers, Los Angeles saw both metrics decline year-over-year, suggesting fundamental workforce retention issues.
4. Century City Exception: Century City emerges as LA's strongest office submarket with visits only 28.1% below pre-pandemic levels, driven by its premium amenities and strategic location adjacent to Westfield Century City shopping center.
5. Demographic Advantage: Century City's success may stem from its success in attracting affluent, educated young professionals who value lifestyle integration and are more likely to maintain consistent office attendance in hybrid work arrangements.
While return-to-office trends have stabilized in many markets nationwide, Los Angeles and San Francisco face unique challenges that set them apart from national patterns. This report examines the divergent trajectories of these two major West Coast markets, with particular focus on Los Angeles' ongoing struggles and the emergence of one specific submarket that bucks broader trends.
Through analysis of commuter patterns, demographic shifts, and localized performance data, we explore how factors ranging from out-of-market workforce changes to amenity-driven location advantages are reshaping the competitive landscape for office real estate in Southern California.
Both Los Angeles and San Francisco continue to significantly underperform the national office occupancy average. In June 2025, average nationwide visits to office buildings were 30.5% below January 2019 levels, compared to a 46.6% and 46.4% decline in visits to Los Angeles and San Francisco offices, respectively.
While both cities now show similar RTO rates, they arrived there through different trajectories. San Francisco has consistently lagged behind national return-to-office levels since pandemic restrictions first lifted.
Los Angeles, however, initially mirrored nationwide trends before its office market began diverging and falling behind around mid-2022.
The decline in office visits in Los Angeles and San Francisco can be partly attributed to fewer out-of-market commuters. Both cities saw significant drops in the percentage of employees who live outside the city but commute to work between H1 2019 and H1 2023.
However, here too, the two cities diverged in recent years: San Francisco's share of out-of-market commuters relative to local employees rebounded between 2023 and 2024, while Los Angeles' continued to decline – another indication that LA's RTO is decelerating as San Francisco stabilizes.
Like in other markets, Los Angeles saw a larger drop in office visits than in office visitors when comparing current trends to pre-pandemic levels. This is consistent with the shift to hybrid work arrangements, where many of the workers who returned to the office are coming in less frequently than before the pandemic, leading to a larger drop in visits compared to the drop in visitors.
But looking at the trajectory of RTO more recently shows that in most markets – including San Francisco – office visits are up year-over-year (YoY) while visitor numbers are down. This suggests that the workers slated to return to the office have already done so, and increasing the numbers of visits per visitor is now the path towards increased office occupancy.
In Los Angeles, visits also outperformed visitors – but both figures were down YoY (the gap in visits was smaller than the gap in visitors). So while the visitors who did head to the office in LA in Q2 2025 clocked in more visits per person compared to Q2 2024, the increase in visits per visitor was not enough to offset the decline in office visitors.
While Los Angeles may be lagging in terms of its overall office recovery, the city does have pockets of strength – most notably Century City. In Q2 2025, the number of inbound commuters visiting the neighborhood was just 24.7% lower than it was in Q2 2019 and higher (+1.0%) than last year's levels.
According to Colliers' Q2 2025 report, Century City accounts for 27% of year-to-date leasing activity in West Los Angeles – more than double any other submarket – and commands the highest asking rental rates. The area benefits from Trophy and Class A office towers that may create a flight-to-quality dynamic where tenants migrate from urban core locations to this Westside submarket.
The submarket's success is likely bolstered by its strategic location adjacent to Westfield Century City shopping center – visit data reveals that 45% of weekday commuters to Century City also visited Westfield Century City during Q2 2025. The convenience of accessing the mall's extensive retail, dining, and entertainment options during lunch breaks or after work may encourage employees to come into the office more frequently.
Perhaps thanks to its strategic locations and amenities-rich office buildings, Century City succeeds in attracting relatively affluent office workers.
Century City's office submarket has a higher median trade area household income (HHI) than either mid-Wilshire or Downtown LA. The neighborhood also attracts significant shares of the "Educated Urbanite" Spatial.ai: PersonaLive segment – defined as "well educated young singles living in dense urban areas working relatively high paying jobs".
This demographic typically has fewer family obligations and greater flexibility in their work arrangements, making them more likely to embrace hybrid schedules that include regular office attendance. Affluent singles also tend to value the lifestyle amenities and networking opportunities that come with working in a premium office environment like Century City: This demographic is often in career-building phases where in-person collaboration and visibility matter more, driving consistent office utilization that helps sustain the submarket's performance even as other LA office areas struggle with lower occupancy rates.
The higher disposable income of this audience also aligns well with the submarket's upscale retail and dining options at nearby Westfield Century City, creating a mutually reinforcing ecosystem where the office environment and surrounding amenities cater to their preferences.
As the broader Los Angeles market grapples with a shrinking commuter base and declining office utilization, the performance gap between premium, amenity-rich locations and traditional office districts is likely to widen. For investors and tenants alike, these trends underscore the growing importance of location quality, demographic targeting, and lifestyle integration in determining long-term office market viability across Southern California.
Century City's success – anchored by its affluent, career-focused workforce and integrated lifestyle amenities – can offer a blueprint for office market resilience in the hybrid work era.
