.svg)
Summer is underway, and malls are still bustling. In July 2024, visits to indoor malls and open-air shopping centers were up 2.5% and 2.4%, respectively, compared to the equivalent period of 2023. Though these year-over-year (YoY) increases were more moderate than the significant jumps observed in May and June, they underscore the segment’s continued solid positioning. Outlet malls, for their parts, saw a slight 0.4% decline in mall visits compared to July 2023.
At first glance, July’s softer numbers – particularly for outlet malls – may appear to herald the start of a retail and mall visit summer slow-down. But zooming into weekly visit data offers further context that can shed light on what may lie ahead in the coming months.
Analyzing week-over-week (WoW) visit trends shows that during the last two weeks of June and the first two weeks of July, all three mall indexes saw visits either decline or hold steady from week to week. The one notable exception was outlet malls – which experienced an impressive and sudden 13.7% WoW surge in visits to outlet malls during the first week of July, driven by the segment's exceptional Independence Day draw. Outlet malls’ subsequent WoW visit drop also reflects this exceptional Fourth of July peak.
The final two weeks of July showed a change in visit trajectory, with all three mall segments experiencing growing WoW visit gains as traffic picked up towards the end of the month. This upward trend can likely be attributed to the back-to-school season getting into full swing, with sales typically running from mid to late July through August and into mid-September.
Here too, the late July WoW visit gains were strongest for outlet malls – perhaps showcasing consumers' prioritization of budget shopping ahead of the new school year.
The Placer.ai Mall Index has frequently highlighted the power of special calendar milestones to drive significant shopping center visit spikes. And Independence Day is no exception.
On July 4th, shoppers nationwide flock to stores for holiday deals, often after enjoying hotdogs, hamburgers, and other festive treats. But though all three mall types have shops that are open on the holiday, it is outlet malls that really draw the crowds. On July 4th, 2024, visits to outlet malls shot up 50.7% compared to an average YTD Thursday. Foot traffic to indoor malls and open-air shopping centers, on the other hand, remained below levels usually seen on Thursdays.
Between Fourth of July sales and a long, summer holiday weekend, many consumers chose to spend their time off this year driving out to outlet malls and browsing their offerings to find the best deals.
Between the Fourth of July and back-to-school shopping, July was yet another busy month across shopping malls nationwide. But how will malls continue to fare in August as school goes back into session and summer vacationers go back to work?
Follow our blog at Placer.ai to find out.
Employers from local governments to major corporations are tightening their return-to-office (RTO) policies – cracking down on practices like coffee-badging and requiring employees to relocate closer to the workplace. Last month, the Placer.ai Nationwide Office Building Index showed that offices throughout much of the U.S. were the busiest they’d been since the pandemic. But what happened in July 2024?
We dove into the data to find out.
In July 2024, visits to office buildings nationwide were down just 27.8% compared to July 2019 – outpacing even June 2024’s impressive showing. Stated differently, July 2024 office building foot traffic reached 72.2% of July 2019 levels – and the highest it’s been since the pandemic. So even if some RTO mandates are intended to encourage “voluntary turnover” – i.e. make some workers quit – stricter face time policies are also having an appreciable impact on the ground.
Drilling down into the data for major cities nationwide shows that, once again, Miami and New York led the regional recovery pack in July – with visits to offices in both cities reaching about 90% of July 2019 levels. For both cities, as well as Atlanta, Boston, Chicago, Denver, Los Angeles, and San Francisco, July 2024 was the single busiest in-office month since 2020. And though Dallas and Washington, D.C. experienced busier months earlier in the year, both hubs outperformed the nationwide baseline in July – with local offices recouping 76.9% and 73.9%, respectively, of July 2019 office foot traffic.
Houston office visits, for their part, continued to be weighed down by stormy weather – with flooding and power outages in the wake of hurricane Beryl keeping many local residents hunkered down at home.
Despite these differences, all 11 analyzed cities experienced year-over-year (YoY) visit growth in July 2024 – further evidence that the office recovery remains very much underway. Miami led with 22.8% YoY visit growth, followed by West Coast hubs San Francisco and Los Angeles. And though hurricane-hit Houston unsurprisingly lagged behind other cities, it too saw YoY growth.
“Hushed hybrid” trends notwithstanding, offices were busier in July 2024 than during any other month since the pandemic. How much longer will the RTO continue to accelerate?
Follow Placer.ai’s data-driven office recovery analyses to find out.
After theaters were dominated by Barbenheimer in 2023, 2024 is shaping up to be another record-breaking year, with several big-name releases. We took a closer look at visitation patterns at major movie theater chains – AMC Theatres, Regal Cinemas, and Cinemark – to analyze how foot traffic has been impacted by the highly anticipated summer releases of Deadpool & Wolverine and Twisters.
Last year was one of the most exciting ones in recent memory for cinema, with multiple films breaking box-office records and driving foot traffic at movie theaters across the country. But 2024 has had plenty of tricks up its cinematic sleeve, and several summer releases have been meeting the high bar set by Barbenheimer. Inside Out 2, released nationwide on June 14th 2024, kickstarted the summer with a major movie-goer visit boost– and Deadpool & Wolverine, released on July 26, 2024 brought out even bigger crowds.
Indeed, the superhero crossover movie Deadpool & Wolverine is set to be one of the best-performing films of 2024. During the week of July 22nd, 2024 – when Deadpool & Wolverine was released – visits to movie leaders AMC Theatres, Regal Cinemas, and Cinemark jumped by 132.7% to 140.5% compared to a YTD weekly average. Twisters, released on July 19th, also drove impressive visit boosts ranging from 39.8% to 48.3% during the week of July 15th.
Early screenings have always been a big driver of visits for those lucky enough to grab tickets. And on the day before Deadpool & Wolverine’s big July 26th release, movie theaters already started filling up. On Thursday, July 25th, 2024, visits to AMC, Regal, and Cinemark were up a whopping 231.4% to 249.7% compared to a YTD Thursday average. And Friday, Saturday, and Sunday continued to see visit numbers significantly higher than the YTD visit averages for those days of the week, confirming the movie’s ability to drive visits to theaters. (In absolute terms, Saturday, July 27th was the cinema leaders’ busiest day of the year so far – but since Saturdays tend to be busier than Thursdays, the relative visit spike was somewhat smaller).
Drilling down into the data for major markets shows that though Deadpool & Wolverine was the runaway hit of the summer, Twisters also drove significant visit spikes throughout the country. And of the major markets, some of Twisters’ biggest visit boosts took place in states with plenty of hands-on tornado experience – like Texas, where July 19th visits to AMC, Regal, and Cinemark (combined) were up 98.5% compared to a YTD daily average.
Indeed, looking at the states where Twisters drove the biggest visit spikes shows that many of the top performers were in tornado-prone areas. Oklahoma – where much of the movie was filmed – saw the most impressive Twisters foot traffic bump, with visits to leading cinemas up 224.1% on July 19th, 2024 compared to a YTD daily average. And the tornado-focused thriller also drew outsize crowds in other states where the theme of the movie was more likely than average to resonate with local audiences’ personal experiences – including Arkansas, Alabama, Tennessee, Iowa, Missouri, and Kansas.
Blockbuster releases like Deadpool & Wolverine, Twisters, and Inside Out 2 highlight the enduring appeal of out-of-home entertainment, and proves that movie theaters are as relevant as ever.
With more highly-anticipated releases still yet to come in 2024, can movie theaters across the country continue to break visit records?
Visit Placer.ai to stay on top of the latest data-driven leisure and entertainment stories.
Ahead of Toyota’s August 1st earnings call, we dove into the data to explore Q2 2024 visitation patterns at Toyota dealerships nationwide. How did year-over-year (YoY) foot traffic to Toyota showrooms perform in Q2 2024 – and what happened in June 2024, when the CDK Global outage caused paralysis across the industry? Who are the customers driving growth for Toyota – and what lies in store for the brand in the months ahead?
We dove into the data to find out.
During the second quarter of 2024, Toyota subsidiary TMNA (Toyota Motor North America, Inc.) reported a remarkable 9.2% year-over-year (YoY) increase in U.S. Toyota vehicle sales, buoyed by rising demand for hybrid cars. (The company also owns the luxury Lexus line).
And foot traffic data shows that U.S. Toyota dealerships have indeed been significantly busier in Q2 2024 than in Q2 2023, outperforming the wider space. Apart from the regular portion of repair and maintenance visits, the auto brand’s YoY visit growth also reflects an increase in interested buyers. In April and May 2024, Toyota dealerships saw respective YoY visit boosts of 8.6% and 7.4%. And though the pace of YoY foot traffic growth to dealerships dropped in June 2024 – likely due in part to the CDK outage – the brand appears poised for continued visit success throughout the rest of the year.
Toyota’s outsize success is likely due, in part, to its broad appeal – amongst everyone from price-conscious families seeking to maximize reliability and fuel efficiency to more affluent consumers that place a high premium on style. Toyota’s Certified Used Vehicles offering also draws in customers looking for trustworthy, pre-owned cars.
Analyzing Toyota dealerships’ captured markets with psychographics from Spatial.ai’s PersonaLive shows that their trade areas are economically diverse. Toyota attracts customers from areas with higher-than-average shares of both middle and working-class families, as well as more affluent ones. And Young Urban Singles are also more likely than average to visit Toyota dealerships.
Still, in Q2 2024, Toyota dealerships attracted a slightly more affluent consumer than average. The median household income (HHI) of the dealerships’ captured markets was $77.0K, just above the nationwide baseline of $76.1K. And looking at changes in Toyota’s audience over time also shows that the median HHI of its customer base has increased steadily over the past few years – rebounding to, and even exceeding, pre-pandemic levels. In the face of high interest rates, consumers with less room in their budgets may be cutting back on visits to car dealerships. And Toyota’s hybrid first strategy may also be increasing its appeal among more affluent car owners, who are more likely to purchase hybrid vehicles.
Will Toyota continue to thrive in the months ahead? And how will its customer base continue to evolve as inflation stabilizes and interest rates eventually come down?
Follow Placer.ai’s data-driven retail analyses to find out.
All-day breakfast mainstays Denny’s and IHOP (owned by Dine Brands) are two of the most popular full-service restaurants (FSRs) in the United States. But though the chains occupy similar niches, there are some differences between them. We dove into the data to check in with the two breakfast leaders – and see how they stack up against one another on key visitation metrics.
Both Denny’s and IHOP are major players in the FSR space. With its somewhat larger footprint, IHOP captured 6.0% of visits to full-service restaurant chains in the U.S in H1 2024, while Denny’s captured 5.0%. And despite the headwinds that continued to weigh on the sector this year, both chains saw modest YoY foot traffic gains in May and June 2024.
(The relatively big YoY fluctuations that both chains experienced in March and April 2024 are likely due in part to calendar shifts: March 2024 had one more weekend than March 2023, while April 2024 had one fewer weekend than April 2023. The two chains’ YoY June performance was also likely buoyed by an extra weekend in June 2024.)
Who are IHOP’s and Denny’s typical customers? Given the two diners’ affordable offerings, it may come as no surprise that both restaurants draw visitors from captured markets with median household incomes below the nationwide baseline of $76.1K – $67.5K for Denny’s and $69.2K for IHOP.* Both chains also draw substantial shares of customers from Blue Collar Suburbs.
But each breakfast leader also draws a unique mix of visitors from a range of segments – with Denny’s attracting higher shares of middle-class urbanites and IHOP attracting higher shares of wealthy and upper-middle-class suburbanites.
Wealthy Suburban Families, for example, made up 9.5% of IHOP’s captured market and 8.1% of Denny’s in H1 2024 – while Young Urban Singles made up 10.5% of Denny’s captured market and 9.2% of IHOP’s. And while Denny’s visitors were more likely to hail from middle-class Near-Urban Diverse Families, IHOP visitors were more likely to be from upper-middle-class Upper Suburban Diverse Families.
The ability of both chains to attract a wide variety of audiences across economic strata is an important factor in their success and staying power.
*Based on STI: PopStats, combined with Placer.ai trade area data for January-June 2024.
Plenty of people eat at all-day breakfast chains on a regular basis: In June 2024, for example, 16.9% and 14.1% of visitors to Denny’s and IHOP, respectively, frequented the chains at least twice during the month. But for both restaurants, holidays and other special milestones – including Christmas, Mother’s Day, Father’s Day, and Veteran’s Day – drive major visit spikes.
Here too, however, the data reveals important differences between the two chains. Generally speaking, IHOP’s special-occasion visit boosts (compared to annual daily averages) are more substantial than those of Denny’s. And while for Denny’s, Christmas Day is the busiest day of the year, for IHOP, Mother’s Day reigns supreme. And Veteran’s Day – which both IHOP and Denny’s mark with free meals for current and former servicemen and women – is more important for IHOP than for Denny’s.
A look at the daily and hourly breakdown of visits to IHOP and Denny’s shows that the two chains also follow similar visitation patterns – but with a twist. For both restaurants, Sunday morning between 10:00 AM and 1:00 PM is the single most busiest daypart of the week – when many customers likely visit the chains to enjoy leisurely weekend brunches. Predictably, the 10:00 AM to 1:00 PM daypart is also bustling for both breakfast brands throughout the rest of the week.
But though IHOP and Denny’s both have many restaurants that are open 24/7, Denny’s sees a greater share of evening and late night visits than IHOP – perhaps reflecting the chain’s recent push to increase the number of locations open in the wee hours. Between January and June 2024, Friday and Saturday evenings between 10:00 PM and 1:00 AM drew 2.3% and 2.5%, respectively, of weekly visits to Denny’s – compared to just 1.6% and 1.7%, respectively, for IHOP.
IHOP and Denny’s are two of the most important FSR chains on the category landscape. And location analytics shows that there’s plenty of room at the top for both chains, which despite similar offerings serve audiences with somewhat different profiles and behaviors.
For more data-driven restaurant insights, follow Placer.ai.
Warby Parker continues to impress. The company got its start as an online eyewear retailer before opening its first brick-and-mortar location in 2013, and has since expanded rapidly to operate over 200 stores nationwide.
What is driving its success? We dove into the data to find out.
Warby Parker debuted its innovative retail model in 2010, disrupting an eyewear industry dominated by legacy brands. The company’s direct-to-consumer model and online try-on options proved highly popular, and as the brand moved offline, its physical stores flourished.
And more than decade after Warby Parker opened its first brick-and-mortar store, the chain’s offline locations continue to thrive. Between January and June 2024, YoY visits to Warby Parker increased significantly as the chain continued to expand – growing from 204 U.S. locations at the end of Q1 2023 to over 250 today. Over the same period, the average number of visits to each Warby Parker store also rose (except in January, when retail was hard hit by inclement weather) – showing that the brand’s growing footprint is meeting robust demand.
Zooming out on Warby Parker’s monthly visit trajectory – compared to a July 2019 baseline – reveals just how well-positioned the company is heading into the summer. Aside from a brief dip during the early days of the pandemic, the company’s visits have been on a remarkable upward trend, outpacing visits to eye care retailers by a wide margin.
The baseline trend analysis also shows that Warby Parker is particularly prone to seasonal visit fluctuations – with notable foot traffic boosts during the December holiday season. And like other eye care chains, Warby Parker also experiences smaller visit increases during the summer months, as back-to-school shopping gets underway. Given Warby Parker’s strong June 2024 performance, the chain appears poised to enjoy a strong July and August this year.
Warby Parker’s robust positioning heading into the summer may be driven, in part, by its special appeal to college students. Analyzing Warby Parker’s captured market with demographics and psychographics from STI’s PopStats and Landscape datasets shows that the eyewear brand draws customers from trade areas with significantly higher shares of this coveted demographic than the wider eyewear segment: Between January and June 2024 STI: Landscape’s Collegian segment made up 4.2% of Warby Parker’s captured market, compared to just 1.2% for the wider eyewear category. As back-to-college shopping picks up steam, college students may flock to the chain to upgrade their wardrobes with trendy eyeglasses.
And though Warby Parker’s captured market features a lower share of families with children than the category average, parents – who may also get their kids fitted for new glasses before the start of the school year – make up a significant portion of the brand’s visitor base.
Warby Parker has successfully transitioned from an online retailer to a brick-and-mortar powerhouse. Will the chain continue to meet with success as it expands even further?
Visit Placer.ai to keep up with the latest data-driven retail insights.
.avif)
It’s been decades since the U.S. last hosted the World Cup, and anticipation continues to build. While the matches themselves will deliver thrilling moments for fans inside the stadium, a far broader audience is expected to engage from beyond the gates – gathering at bars, watch parties, and living rooms across the country.
Drawing on insights from recent sporting and cultural events, this analysis examines how the World Cup may impact consumer behavior and audiences across stadiums, host cities, and nationwide.
In 2025, MetLife Stadium in East Rutherford, NJ hosted a wide range of concerts and sporting events. And an examination of three – Kendrick Lamar & SZA’s tour stop, the FIFA Club World Cup Final, and a Week 17 New York Jets matchup against division rivals and the Super Bowl-bound New England Patriots – reveals clear differences in audience composition across event types.
Trade area analysis showed that the 2025 FIFA Club World Cup Final drew the largest share of single visitors and the highest median household income (HHI) of the three events – a pattern that could reflect the premium tickets and travel typically associated with a quadrennial championship match.
With the 2026 World Cup elevating the level of global competition, stadiums set to host matches this summer – including MetLife – may see even more dramatic shifts in their audience relative to other events.
While spectators attending World Cup matches are likely to differ from those drawn to other events throughout the year, audience shifts are likely to occur also within the tournament itself. As the competition progresses and the stakes rise, the visitor profile at host stadiums may trend progressively higher-income, as suggested by an analysis of Levi’s Stadium in Santa Clara, CA during the recent NFL season and Super Bowl.
During the Super Bowl, the stadium’s captured market median HHI surpassed that of every 49ers home game during the 2025-26 season – a pattern consistent with the event’s premium ticket pricing, national draw, and high levels of out-of-market travel.
And since the World Cup only takes place every four years, and necessitates international travel for die-hard fans, attendees are likely to be even more affluent than Super Bowl go-ers. Moreover, as the tournament reaches its later stages, each match becomes more significant and carries the potential to drive an even more affluent in-person audience.
Diving deeper into last year’s FIFA Club World Cup Final and Semifinal matches at MetLife Stadium provides further insight into the significance of the in-person audience that doesn’t make it into the stands. While FIFA generally places restrictions on tailgating, the behavior was still observed at MetLife and several other tournament venues in 2025. To put the phenomenon into perspective, location intelligence indicates that on the day of the Club World Cup final, combined visits to MetLife and its parking lots were 24.8% higher than visits to the stadium alone.
AI-powered trade area analysis further contextualizes the economic significance of this audience. During the semifinal matches, MetLife Stadium’s captured market median HHI remained nearly identical – just over $100K – with and without parking lot visitors. A similar pattern held for the Final, where median HHI for both the stadium-only and combined stadium-plus-parking visitors both rose above $115K, with the stadium-only figure only marginally higher.
This suggests that tailgaters represent a significant cohort with discretionary income to spend on the broader match-day experience, even if they opt out of spending big money on tickets.
With tailgating during the 2026 World Cup likely to remain limited due to FIFA regulations, the spending power of fans just outside the stadiums could create opportunities for alternative forms of engagement. Fan zones and other nearby hospitality events may offer effective ways to capture demand.
Nearby dining and entertainment venues are among the most accessible experiences for fans in the stadium area, and these stand to benefit significantly from elevated game-day foot traffic.
Analysis of recent FIFA Club World Cup matches reveals the impact of match-day activity on local businesses. Visitor journey data from the June 25th, 2025 matchup between Inter Milan and River Plate at Seattle’s Lumen Field, and the June 28th, 2025 meeting between Palmeiras and Botafogo at Lincoln Financial Field in Philadelphia reveals that a significant share of stadium visitors also stopped at nearby dining and recreation venues on the day. Location intelligence also shows that, on the day of the match, each stadium-adjacent venue received a significant visit boost compared to its 2025 daily average.
This pattern underscores the potential impact of the World Cup on the surrounding commercial ecosystem. The stadium may anchor the experience, but fan engagement will likely spill into adjacent areas – creating opportunities for both organizers and local businesses. To take full advantage, restaurants and bars can position themselves as fan-friendly destinations through watch parties, extended hours, and even mobile or outdoor offerings in stadium corridors.
Previous major sporting events – including the Super Bowl – demonstrate that the impact of large-scale sporting moments often extends beyond the immediate stadium vicinity into the broader regional economy.
In the weeks leading up to the latest Super Bowl in Santa Clara, CA on February 8th, 2026, both the San Francisco-Oakland-Berkley and San Jose-Sunnyvale-Santa Clara CBSAs saw a notable uptick in year-over-year dining traffic – outperforming the nationwide average. The timing suggests that early-arriving travellers combined with locals enjoying pre-event concerts and events helped fuel demand. In contrast, nationwide dining traffic saw a more pronounced lift the following week – likely tied to Valentine’s Day on February 14.
This pattern indicates that regions hosting – or located near – World Cup 2026 matches could experience similar pre-event dining tailwinds. As out-of-town visitors arrive and local engagement builds in the days and weeks leading up to key matches, restaurants and hospitality may benefit from elevated demand – particularly when supported by ancillary events and fan experiences.
Other recent examples suggest that cities hosting major events like the World Cup stand to benefit from an influx of out-of-town visitors – particularly those with higher spending power.
Since the beginning of 2025, New Orleans has hosted a series of popular events that drove significant non-local traffic. AI-powered trade area data indicates that during these periods, out-of-market visitors consistently exhibited a higher median HHI than both local residents and typical commuters into the city.
As expected, the 2025 Super Bowl generated the most pronounced spike in out-of-market visitor median HHI among the events analyzed, but the pattern extends beyond one-time spectacles. Recurring events like Mardi Gras and major music festivals also attracted high-income visitors to the city – likely benefitting the local hospitality, dining, and retail industries.
Looking ahead to the 2026 World Cup, host cities are likely to experience a similar dynamic. The tournament’s global draw will likely bring affluent travelers with discretionary dollars to the host regions – visitors that will spend not only on match tickets, but also on accommodation, dining, and shopping. By sponsoring tournament-related festivals, concerts, and experiences in or near retail corridors, cities can amplify the economic impact of the World Cup beyond the stadium.
The impact of the 2026 World Cup is unlikely to be confined to the select cities hosting matches. Major sporting events drive large-scale at-home viewership, generating ripple effects nationwide.
The Super Bowl offers a useful benchmark. In the days leading up to February 8th, 2026, visits to grocery stores and pizza chains rose above day-of-week averages for 2025, ultimately peaking on the day of the big game day as households appeared to pick up last-minute fixings and takeout for their watch parties.
This pattern indicates that the World Cup – with its extended schedule and multiple high-stakes matchups – could drive repeated waves of elevated grocery and take-out demand as fans gather together throughout the tournament.
Of course, at-home viewing is just one piece of the match-day equation. Many fans opt for a more communal experience – gathering at sports bars across the country to watch the game alongside fellow supporters.
Recent highly-anticipated soccer matches offer a clear signal of this behavior. During the recent Allstate Continental Clásico, MLS Cup Final, and SheBelieves Cup Final, top sports bars in key markets like Los Angeles and Miami recorded visit spikes above day-of-week averages.
Not every World Cup fan will be able to attend in-person or travel to a host city, but previous match-day lifts in sports bar traffic demonstrate that fans nationwide will participate in the tournament experience.
The 2026 FIFA World Cup is set to engage a wide spectrum of fans – from casual viewers at home to dedicated supporters traveling to stadiums – shaping how and where demand emerges.
As a result, the tournament’s impact will be felt across multiple layers of retail, dining, and tourism. Stadium-centered spending, activity in surrounding corridors, host-city consumer demand, and gatherings of spectators nationwide all point to a broad and interconnected World Cup effect that is likely to shape both audience composition and behavior at scale.
.avif)
Indoor malls and open-air centers have posted consistent YoY visit growth, outlet declines have been modest, and early 2026 data shows renewed momentum across all three formats.
Growth in short visits and extended stays – alongside declines in mid-length trips – shows that consumers are gravitating toward trips with a clear purpose, favoring either efficiency or immersion.
Rising dwell times and strong engagement from younger, contemporary households position indoor malls as leading destinations for longer, experience-driven trips.
A higher share of short, weekday visits – along with strong appeal among affluent families – underscores their role as convenient, essential retail hubs.
As off-price and online alternatives erode their treasure-hunt advantage and long-distance visitation softens, outlets face a strategic choice between deepening local relevance and reinvesting in destination appeal.
The malls that thrive will be those that intentionally optimize for convenience, experience, or a disciplined integration of both.
Despite economic headwinds, intensifying e-commerce competition, and fragile consumer confidence, shopping centers continue to defy the “dead mall” narrative – reinventing themselves and, in many cases, thriving.
What can location analytics tell us about the state of the mall in 2026? Which trends and audiences are driving their performance – and how can operators and retailers best capitalize on the opportunities within the category?
Over the past two years, both indoor malls and open-air shopping centers have posted consistent year-over-year (YoY) traffic growth. And while outlet malls experienced slight declines, the pullback was modest – signaling a period of stability rather than erosion.
Early 2026 data also points to continued momentum, with all three mall formats recording mid-single-digit YoY traffic gains in the first two months of the year. Although it’s still early days – and YoY comparisons in 2026 were boosted by an additional Saturday – the positive start suggests that the industry is entering the year on a solid footing.
With e-commerce always within reach, hybrid work anchoring more consumers at home, and ongoing economic uncertainty influencing spending decisions, trips to physical stores are becoming more intentional. Shopping center visit data reflects this shift as well, with growth in both quick convenience visits and extended experiential outings – alongside a decline in mid-length trips.
In 2025, quick trips (under 30 minutes) increased across all formats, underscoring malls’ growing role as convenient, high-utility destinations for picking up an online order, grabbing a quick bite, or making a targeted purchase. At the same time, extended visits of more than 75 minutes increased at indoor malls and open-air centers, reflecting sustained appetite for immersive, experiential outings.
Meanwhile, mid-length visits (between 30 and 75 minutes) lagged across formats – falling indoor malls and outlet malls and remaining flat at open-air centers – suggesting shoppers are losing patience with undifferentiated trips that lack a clear purpose.
Still, although short visits increased year over year across all mall types, and long visits increased for both indoor malls and open-air centers, the distribution of dwell time varies by format. Short visits make up a larger share of traffic at open-air shopping centers, for example, while longer visits account for a greater share at indoor malls. This divergence underscores the need for format-specific strategies, with operators clearly defining the core shoppers and missions they are best suited to serve and aligning tenant mix, amenities, and marketing accordingly.
Indoor malls, for instance, have increasingly positioned themselves as experiential hubs – particularly for younger consumers. Recent survey data shows that 57% of shoppers aged 18 to 34 report visiting a mall frequently or often, and they are more likely than older cohorts to arrive without a specific purchase in mind.
Foot traffic patterns reinforce this experiential appeal. In 2025, 37.6% of indoor mall visits lasted more than 75 minutes, compared to 33.4% for open-air centers and 34.6% for outlets. Indoor malls also captured the largest share of visits from the young-skewing “contemporary households” segment – singles, non-family households, and young couples without children – indicating strong resonance with younger audiences.
As indoor malls expand their experiential offerings, visit durations are rising even further – even as they hold steady or even slightly decline at other formats. For operators, this shift highlights a significant opportunity for indoor malls to deepen their role as climate-controlled third places. And for brands, it means high-impact access to Gen Z consumers in discovery mode – top-of-funnel engagement that is increasingly difficult and expensive to replicate through digital channels alone.
If indoor malls excel at capturing extended, social visits, open-air centers are finding success through convenience. In 2025, open-air centers had the highest shares of both weekday visits (64.0%) and short, sub-30 minutes (36.8%) among the three formats. Grocery anchors, superstores, and essential-service tenants like gyms – more common at open-air centers than at other formats – help drive steady, non-discretionary traffic.
Demographically, open-air centers drew the highest share of affluent families, a key demographic for daily errands. This alignment with higher-income households, combined with weekday consistency, positions open-air centers as reliable errand hubs embedded in community life.
Outlet malls, for their part, have historically differentiated themselves by offering something shoppers couldn’t find elsewhere: an experiential treasure hunt featuring brand-name merchandise at compelling prices. But the decline in long visits shown above suggests that this positioning may be coming under pressure – likely from the rise of off-price and discount chains as well as other low-cost, convenient treasure-hunt alternatives like thrift stores. When shoppers can score attractive deals online or browse for bargains at a nearby T.J. Maxx or Ollie’s Bargain Outlet, the incentive to dedicate time and travel to an outlet trip may no longer feel as compelling – especially for outlet malls’ core audience, which includes meaningful contingents of middle and lower-income consumers with families.
And data points to a subtle but steady erosion in the share of visitors willing to go the extra mile to visit outlet malls. Since 2023, the share of outlet visits from consumers traveling more than 30 miles has slipped from 33.1% to 31.8%, even as long-distance visits to other mall formats have remained relatively stable. This softening of destination demand may be contributing to outlets’ recent traffic lags.
Still, despite these lags in foot traffic, major outlet companies continue to see YoY increases in same-center tenant sales per square foot. The format’s strong visit start to 2026 also suggests that outlets still have significant draw – and that with the right strategy, they could reinvigorate their traffic trends.
One option is for outlet malls to lean further into their immediate trade areas: Nearly 20% of visits to outlets already originate within five miles – a share that edged up from 19.4% in 2023 to 19.9% in 2025. These closer shoppers may be largely responsible for the segment’s rise in short visits, pointing to an opportunity to further augment BOPIS offerings and select essential-use tenants.
Another option is to strengthen outlets’ destination appeal with distinctive retail, dining, and experiential offerings that resonate with value-oriented, larger-household shoppers. But whether they focus on convenience or on justifying the journey – or attempt to balance both – success will depend on identifying who their shoppers are and which missions they are best positioned to own.
As in other areas of retail, shopping center success increasingly depends on strategic clarity. The malls that thrive will be those that clearly define their role in their customers’ lives and execute against it with intention – whether by decisively optimizing for efficiency, fully investing in experience, or thoughtfully integrating both.
Commercial real estate in 2026 is characterized by differentiated performance across markets and asset types. Office recovery trajectories vary meaningfully by metro, retail performance reflects format-specific resilience, and domestic migration patterns continue to influence long-term demand fundamentals.
Many higher-income metros continue to trail 2019 benchmarks but drive the strongest Year-over-year gains, signaling a potential inflection in office utilization trends.
• Sunbelt markets along with New York, NY are closest to pre-pandemic office visit levels, while many coastal gateway and tech-heavy markets trail 2019 benchmarks.
• Many of the metros still furthest below pre-pandemic levels are now posting the strongest year-over-year gains.
• Leasing velocity may accelerate in coastal markets – particularly in high-quality assets – even if full recovery remains distant. The expansion of AI-driven firms and innovation-focused employers could support incremental demand in these ecosystems, reinforcing a bifurcation between top-tier buildings and the broader office inventory.
• Higher-income metros such as San Francisco show deeper structural gaps vs 2019, perhaps due to their higher concentration of hybrid-eligible workers – yet those same metros are driving the strongest YoY recovery in 2025.
• Accelerating growth in 2025 suggests that shifting employer policies, workplace enhancements, or broader labor dynamics may be beginning to drive increased in-office activity.
• Office performance in higher-income markets will increasingly depend on workplace quality and policy alignment. Assets that support premium amenities, modern design, and tenants implementing clear in-office expectations are likely to influence sustained office visits and leasing velocity in these metros.
Retail traffic is broadly improving across states, though performance varies by region and format.
• Retail traffic growth is broad-based, with the majority of states showing year-over-year gains in shopping center traffic in 2025.
• Still, even as many states are posting gains, pockets of softer performance remain – specifically in parts of the Southeast and Midwest.
• Broad-based traffic gains indicate consumer demand is more durable than anticipated. In growth states, operators can shift from defensive stabilization to capturing upside – pushing rents, upgrading tenant quality, and accelerating leasing while momentum holds. In softer markets, the focus should remain on protecting traffic through strong anchors and necessity-driven tenancy.
• Convenience-oriented formats are leading traffic growth, with strip/convenience centers materially outperforming all other shopping center types, and neighborhood and community centers also posting gains. This reinforces the strength of proximity-driven, daily-needs retail.
• Destination retail formats, including regional malls and factory outlets, continue to lag, while super-regional malls were essentially flat. Larger-format, discretionary-driven centers are not capturing the same momentum as convenience-based formats.
• The data suggests that consumer behavior continues to favor convenience, frequency, and necessity over destination-based shopping. Operators should lean into service-oriented and daily-needs tenancy in strip and neighborhood formats, while mall operators may need to further reposition assets toward experiential, mixed-use, or non-retail uses to stabilize traffic.
Domestic migration continues to reshape state-level demand, with gains clustering in select growth corridors.
• Domestic migration drove population gains in parts of the Southeast and Northern Plains, while several Western and Northeastern states show flat or negative migration.
• Some previously strong in-migration states in the South and West, including Texas and Utah, are showing softer movement, while other established migration leaders such as Florida and the Carolinas continue to attract net inbound residents.
• Migration flows are shifting relative to prior years. Operators should temper growth assumptions in states where inflows are slowing and prioritize markets where inbound demand remains strong.
• Florida dominates metro-level migration growth, with eight of the top ten U.S. metros for net domestic migration are in Florida.
• The markets with the strongest domestic migration-driven population gains are not major gateway cities but smaller, often retirement- or lifestyle-oriented metros, suggesting that migration-driven demand is increasingly flowing to secondary markets.
• CRE operators should prioritize expansion, leasing, and site selection in high-growth secondary metros where population inflows can directly translate into retail spending, housing absorption, and service demand.
