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After a frigid start to the year, how have retail and dining foot traffic fared in the subsequent months? We dove into the data to find out.
Last year was all about experiences. But in 2024, consumer demand is once again striking a balance between “fun and stuff.” Though both retail and dining foot traffic were weighed down by January 2024’s extreme temperatures, the two categories bounced back in February, going on to see consistently positive YoY foot traffic growth through May.
May 2024’s strong showing was likely driven in part by impressive visit boosts on two important calendar highlights: Mother’s Day weekend and Memorial Day weekend. On both of these occasions, retail and dining foot traffic outperformed 2023 levels, a further sign of consumer resilience this year.
And drilling down deeper into data shows that some of this dining growth is being driven by full-service restaurants – another sign that the segment may be experiencing a comeback.
For quite some time, casual dining concepts – including both fast-casual & QSR – have had the upper hand among dining formats, as consumers sought inexpensive ways to splurge and cut back on full-service indulgences. But FSR has begun to rally, with experiential concepts, eatertainment, and breakfast-first chains driving significant traffic.
And location analytics points to a much more level playing field this year, with FSR YoY visit growth outperforming fast-casual & QSR in both March and in May. May’s visit boost in particular was likely aided by holiday visits – on both Mother’s Day and Memorial Day, full-service restaurants drew outsize crowds eager to enjoy nice meals out with friends and family.
A look at statewide visit data for both fast-casual & QSR and for full-service chains during the past three months – comparing March to May 2024 to the equivalent period of last year – shows both segments doing remarkably well throughout most of the U.S.
In the fast-casual & QSR space, all 50 states enjoyed positive YoY visit growth over the past three months – led by North Dakota (6.8%), New Hampshire (5.3%), Minnesota (5.1%), New Mexico (4.3%), and Rhode Island (4.2%). And in FSR, 42 states enjoyed positive growth – with some of the same states, including Rhode Island, New Hampshire, and New Mexico, claiming top spots.
Will full service continue its turnaround in the second half of 2024 and can fast-casual & QSR maintain its strength? How will overall retail traffic fare during the summer months and critical back-to-school season?
Visit Placer.ai to find out.
Hilton Hotels & Resorts and InterContinental Hotels Group (IHG) are two of the biggest names in lodging. The two companies operate a wide range of hotel brands, ranging from luxury chains to budget options. And falling in the middle of this range are two midscale hotel chains: TRU by Hilton and avid Hotels, operated by IHG.
What can foot traffic and demographic data reveal about the preferences of visitors to these chains? We took a closer look.
TRU by Hilton and avid Hotels both opened their first locations in 2017, with the goal of offering travelers modern and comfortable accommodations while eschewing the amenities typically associated with more luxurious hotel categories. By streamlining services, these hotels can appeal to a diverse range of travelers while maintaining a lower price point.
The two hotel chains have expanded since their openings, with TRU operating 279 locations and avid operating 70 nationwide as of May 2024. And this expansion seems to be paying off for both brands, helping drive YoY monthly visit increases. Since June 2023, visits to the two chains have been consistently elevated YoY, save for a few minor visit lags at TRU.
Hilton and IHG both hope to continue expanding their midscale hotel concepts, with projects in the pipeline for 2024 and beyond. And diving into the demographics can help the hotels identify their strengths and plan out marketing strategies more effectively.
Analyzing the psychographic makeup of TRU and avid’s trade areas by layering Spatial.ai’s PersonaLive dataset onto the two chains’ captured markets reveals that despite their budget offerings, both hotels appeal to economically diverse audiences.
Between June 2023 and May 2024, TRU and avid both attracted visitors from areas with higher-than-average shares of both “Ultra Wealthy Families” and “Blue Collar Suburbs.” The chains’ ability to appeal to both groups shows that their no-frills offerings are appreciated not just by the most price-conscious customers, but also by those with more room in their budgets to splurge.
Still, TRU drew a greater share of visitors over the analyzed period from areas over-indexed for “Ultra Wealthy Families'' – while avid drew slightly more customers from areas over-indexed for “Blue Collar Suburbs.” And diving deeper into the demographic and psychographic characteristics of TRU’s and avid’s captured markets shows that though both chains have broad appeal, there are some differences between their customer bases.
The median household income (HHI) of TRU’s captured market stood at $79.4K during the analyzed period – above the nationwide median – while that of avid remained slightly below it. And while avid’s captured market included a higher-than-average share of “Young Urban Singles” (also from Spatial.ai’s PersonaLive dataset), TRU was more likely to attract “Suburban Boomers.” So while TRU draws a wealthier and more settled clientele, avid tends to attract younger, less established guests.
These differences serve as a reminder of the differences that exist even within similar accommodation categories, and may help the two chains when deciding how to market to their respective customer bases.
Both TRU and avid seem similar enough on paper – two midscale hotel chains, geared towards a traveler that prioritizes value and convenience. And while both chains attract a wide range of households to their venues, TRU tends to see a more affluent, established visitor, while avid seems to attract more guests who are starting out in life.
For more data-driven travel & leisure insights, visit Placer.ai.
With sales exceeding $148 billion in 2023, The Kroger Co. is a leading player in the grocery store space. In addition to its flagship eponymous brand, the company owns a variety of regional banners, including (among others) Fred Meyer, Harris Teeter, Ralphs, Smith’s Food and Drug, Fry’s Food Stores, King Soopers, and Food 4 Less.
We dove into the data to see how key Kroger chains are faring in 2024 – and to explore the different audiences served by the company’s varied portfolio.
With some 1255 locations across 19 states, Kroger is The Kroger Co.’s largest grocery banner by far. And between January and May 2024, visits to the chain accounted for 47.6% of overall foot traffic to the company’s grocery portfolio. The remaining 52.4% of visits went to The Kroger Co.’s smaller banners – with Fred Meyer, Ralphs, and Harris Teeter leading the charge.
And drilling down deeper into the regional distribution of the company’s various grocery banners shows that each chain serves a different area of the country.
Kroger’s eponymous banner holds sway throughout much of the Midwest and South – while Harris Teeter serves shoppers in Maryland, Florida, and the Carolinas. Meanwhile, Fred Meyer, Smith’s, Ralphs, Fry’s, and King Soopers dominate the Western United States. And throughout some parts of the Midwest, Kroger draws consumers with a variety of smaller banners.
Like that of Albertsons, Kroger Co.’s strategy of acquiring and maintaining regional brands has allowed the company to expand its footprint across the country – while catering to the needs and preferences of local shoppers. Indeed, Kroger’s footprint now extends across three of the four U.S. regions – the West, South, and Midwest – with only the Northeast lacking a Kroger Co. presence.
A look at recent visitation trends for Kroger Co.’s largest banners – i.e. those with at least 100 locations – shows that all experienced positive YoY visit growth in Q1 2024. The most impressive foot traffic bumps were seen by Mountain region banners Smith’s and King Soopers, followed by value-oriented Food 4 Less, and the South Atlantic-focused Harris Teeter.
On a monthly basis, too, The Kroger Co.’s major Banners saw nearly uniform YoY visit growth between January and May 2024.
Analyzing demographic differences among the trade areas of Kroger’s different chains shows how the company leverages its portfolio of banners to serve distinct customer bases.
Virginia, for example, is served by two Kroger Co. banners – Kroger and Harris Teeter. And while the former draws shoppers from areas with a median HHI below the statewide baseline of $87.2K, the latter – with somewhat more upscale, pricier offerings – attracts a much more affluent audience. Similar differences can be observed in Wisconsin – where Pick ‘n Save and Metro Market serve different demographics.
By offering a diverse spectrum of shopping experiences, The Kroger Co. strategically positions itself to maximize market penetration and appeal to a broad range of consumers.
The Kroger Co. entered 2024 with a bang. With its extensive reach and adaptive approach, can the grocery leader maintain its positive momentum throughout the rest of the year?
Visit our blog at Placer.ai to find out.
Post-March Madness, many of the NCAA women’s basketball players went on to the WNBA. Caitlin Clark to the Indiana Fever, Cameron Brink to the LA Sparks, and Angel Reese to the Chicago Sky were some of the most hotly anticipated draft picks. The newfound appetite for the WNBA is real. Take Gainbridge Fieldhouse in Indianapolis as an example. Just comparing the time period of April 30-May 31, 2023 vs April 30-May 31, 2024, there is a stark contrast in the number of attendees to home games. In just five games, attendance to this year’s Fever games has already surpassed that of the entire 2023 season.
The trade area draw is also something to note as the area from which 70% of visits originated practically doubled from May 2023 (blue) to May 2024 (red), showing the magnetic effect a star player can have.
This heightened interest is great news for concepts like The Sports Bra, a bar and restaurant based in Portland, Oregon. It’s 100% dedicated to women’s sports so you can be sure to catch your favorite female player on the screen. Since opening in the spring of 2022, it’s had steady business, and odds are with all the women’s sports to watch, there should be a busy summer ahead.
In addition, might the added exposure bring new fans to brands such as Wilson Sporting Goods, which signed Caitlin Clark? This familiar brand opened its first West Coast brick and mortar store on Santa Monica’s Third Street Promenade just about a year ago. Meanwhile, Angel Reese has signed on some big brands such as Reebok, Raising Cane’s and AirBnB. Former Stanford Cardinal and now LA Sparks superstar Cameron Brink is one of the faces of New Balance, and has starred in an ad with Shohei Otani and Coco Gauff.
Over Memorial Day Weekend, Wayfair opened its highly anticipated addition to the world of physical retail, something we've been waiting for since the company's large-format store plan first came into view in early 2022. Technically, Wayfair’s new mega-store, sized at 150,000 square feet in Wilmette, Illinois, isn’t its first foray into brick-and-mortar, but it is certainly its splashiest. In an era when many home furnishing retailers are going small, early indications from Placer show that betting big has yielded success in attracting visitors, but questions about the longevity of success and health of the broader home industry remain.
This week, we had a chance to visit the store ourselves, and it's immediately evident how much attention was put into the store. Most visitors enter through the "Market Square", which feature unique housewares, locally-relevant products, and seasonal merchandise. Above the Market Square is a large video board that showcases certain products and other digital media assets which help set the tone for the shopping experience.
According to the retailer, its first namesake location brings a new shopping experience to consumers and features its first food service offering, The Porch (below).
The store also features an expanded selection and one-on-one personal design services, which can be seen in store layout below. The new location clearly took learnings from other Wayfair-owned brands like Joss & Main or All Modern, each of which have also opened physical stores.
The Wilmette large format store opened on May 23, just in time for Memorial Day Weekend foot traffic, and the location greatly benefitted from the timing. According to Placer’s early reads from May 18-June 1, 2024, Wayfair’s visits accounted for almost half of the visits to Edens Plaza (below), the shopping center in which it’s located. Beyond that, during its opening weekend from May 23-27, it drove 60% of visits to the plaza. The shopping center is located right off the Edens expressway, and the store is visible from the road, which helping to draw the attention of travelers.
Wayfair’s debut is a clear victory for the shopping center, with the store’s first few weeks helping to attract new visitors to the center. Comparing the two week period before the store opening to the two weeks of its opening using Spatial.ai’s PersonaLive segments, the percentage of visits coming from trade areas from Ultra Wealthy Families--the typical center visitors--actually decreased from 45% to 32%. However, there was a large increase in the percentage of visits by Educated Urbanites and Young Professionals. Buzzworthy openings help to revitalize shopping centers and Wayfair’s initial success will hopefully provide some meaningful shifts in visitors beyond the first few weeks.
Home furnishing retailers, in particular, have made experiences and expanded service offerings a cornerstone of their strategies to foster a captive consumer audience and increase dwell time, and hopefully conversion. Looking at local home furnishing experiential retail locations in the Metro Chicago area, Wayfair’s opening splash is even more apparent with its two story, expansive footprint. Compared to the closest IKEA store (Schaumburg), Wayfair Wilmette's visits were 12% higher during its initial two-week period and saw 19% more visits than IKEA during the highest traffic day of opening weekend. The trade area of the two retailers, even in the first two weeks, starts to tell the story of the visiting consumer; Wayfair drove more visits despite having a smaller trade area than IKEA and more overlapping territory, and primarily pulled its visitors from the northern Chicago suburbs.
Wayfair’s early indicators of traffic highlight a combination of the right concept, the right consumer, and the right location. It will be fascinating to watch the long-term visit trends for Wayfair, especially compared to other large-scale regional furniture retailers. Despite many home furnishing retailers looking to smaller formats for growth, if Wayfair’s location sustains its traffic growth, larger-format stores may become an attractive solution for shopping centers to revitalize themselves.
Mixing high-low fashion means pairing expensive designer items with more budget-friendly ones, think H&M jeans with a tweed Chanel jacket. This concept has been around for a while, and though one may originally have had to frequent different stores to attain this, with the way investment firms are snapping up different brands, shopping “High-Low” may become a more commonplace occurrence. Regent acquired Escada in 2019 and Club Monaco in 2021. While one might not normally think of those brands in the same sentence, if you’re walking on Beverly Drive and enticed by the Club Monaco outfits, walk in a bit deeper and before you know it, you will be encountering designer pantsuits and evening gowns by Escada.
Since the space is all one, it’s hard to decipher who’s going in for Club Monaco versus for Escada. Technically, Escada has its own entrance on Brighton Way. Either way, overall traffic for this space is up in the last few months, so perhaps this is simply the evolution of real estate as owners become creative with how they use their spaces and the brands within. As for us shoppers, we love to be surprised and delighted, so for sure finding an unexpected brand as you meander around is always welcome.
Placer.ai observes a panel of mobile devices in order to extrapolate and generate visitation insights for a variety of locations across the U.S. This panel covers only visitors from within the United States and does not represent or take into account international visitors.
Professional sports are big business – the industry is valued at nearly $1 billion in the United States alone. And beyond the economic impact of actual ticket sales and stadium and sponsorship gains, major sporting events can have significant impacts on local industries such as tourism, dining, and hospitality. Cities hosting sports events tend to see influxes of visitors who boost tourism, spend money at restaurants and hotels, and create ripple effects that benefit entire local economies.
The 2024 Copa América, typically held in South America but hosted in the United States this year, provides a prime example of the effect sports tourism can have on local economies. The games kicked off in Atlanta, Georgia on June 20th, 2024, before moving on to other host cities and boosting hospitality traffic along the way.
This white paper dives into the data to see how the games impacted hotel visits in cities across America – and especially in Atlanta. The report uncovers the hotel tiers and brands that saw the largest visit boosts and explores visitor demographics to better understand the audiences drawn to the event.
The Copa América took place in June and July 2024, with fourteen cities – mainly across the Sunbelt – hosting games. Thousands of fans attended each event, driving up demand in local hotel markets.
Arlington, TX, saw the largest hotel visit bump during the week it hosted the games, with hospitality traffic up 23.0% compared to the metro area's weekly January to September 2024 visit average. Orlando, FL, too, enjoyed a significant visit spike (22.1%), followed by Kansas City, KS-MO (17.4%).
The Atlanta metropolitan area, for its part, also saw a significant 11.0% increase in hotel visits during its hosting week compared to the city’s weekly visit average.
The Copa América games attracted fans from across the country – from as far away as Washington State and New Hampshire, as well as from neighboring states like Florida. On the day the tournament began, 26.1% of the domestic visitors to Atlanta’s Mercedes-Benz Stadium came from over 250 miles away, up from an average of 19.7% during the rest of the year (January to September 2024). These out-of-towners likely had a significant impact on Atlanta’s local economy – through spending on accommodations, dining, and entertainment.
During the week of the Copa América game, all of the analyzed hotel types in Atlanta received a visit bump. And while some of these visits were likely unrelated to the game, the massive scale of the event means that a significant share of the visit growth was likely driven by out-of-town soccer fans. Analyzing these patterns Atlanta can provide valuable insights for hospitality stakeholders looking to attract attendees of major sporting events.
Upper Midscale hotels saw the biggest boost during the week of the event, with visits 20.8% higher than the weekly visit average between January and September 2024. Midscale and Upscale hotels also experienced significant visit increases of 15.8% and 14.0%, respectively. During the same period, visits to Luxury hotels grew by 9.0% and Economy Hotel visits rose by 7.0% compared to the January to September 2024 weekly average. Meanwhile Upper Upscale Hotels received the smallest boost, with visits up by 2.9%.
Judging by these travel patterns, it appears that most Copa América spectators prefer to stay at Midscale, Upper Midscale, or Upscale hotels during the trip.
While Upper Midscale Hotels in the Atlanta-Sandy Springs-Alpharetta metro area generally experienced the biggest visit boost during the Copa América, visit performance varied somewhat from chain to chain. TownePlace Suites and Fairfield Inn, both Upper Midscale Marriott properties, saw increases of 27.5% and 25.3%, respectively, compared to their January to September 2024 weekly averages. Other chains in the tier also enjoyed visit boosts – visits to Home2 Suites by Hilton and Hampton Inn – both Hilton chains – jumped by 17.3% and 17.4%, respectively, during the same period.
The popularity of these Upper Midscale hotels may be driven by a multitude of factors. Some, like TownePlace Suites and Home2 Suites offer kitchenettes, something that may appeal to visitors looking to save by preparing their own meals. Others, such as Fairfield Inn and Hampton Inn which offer more locations closer to the stadium may attract visitors that prioritize convenience.
Layering the STI: PopStats dataset onto Placer.ai’s captured market can provide insights into Copa América attendees by revealing the demographic attributes of census block groups (CBGs) contributing visitors to the Mercedes-Benz Stadium. (The CBGs feeding visitors to a chain or venue, weighted to reflect the share of visitors from each one, are collectively referred to as the business’ captured market.)
During the Copa América opener,Mercedes-Benz Stadium drew visitors from CBGs with a median household income (HHI) of $90.0K – well above the national median of $76.1K and similar to the median HHI during the Taylor Swift concert ($90.6K). The stadium’s trade area median HHI was even higher during the Super Bowl ($117.9K).
This visitor profile suggests that Copa América attendees – along with guests of other major cultural and sporting events – often have the means to splurge on comfortable, mid-range hotels for their stays. As Atlanta gears up to host the College Football National Championship in January 2025, the 62nd Super Bowl in February 2028, and the MLB All Star Game in July 2025, along with a host of smaller-scale events – the city can draw on historical data from past events, including the Copa América, to better understand the needs and preferences of stadium visitors and plan accordingly.
And although Upper Upscale hotels generally experienced relatively subdued growth during the Atlanta Copa América opener, some Upper Upscale properties – including Marriott’s Autograph Collection Twelve Downtown, saw visits jump. Visits to the hotel were up 19.7% during the week of the Copa América compared to the January to September 2024 weekly average.
The Twelve Downtown has become a popular lodging choice for major events in the city, likely due to its proximity to Mercedes-Benz Stadium. (The hotel is located just over a mile away from the stadium). During the Super Bowl LIII five years ago, the Twelve Downtown drew 27.9% more visits than its weekly average for January to September 2019. And during the 2023 Taylor Swift concert, the hotel saw a 25.5% visit bump.
A closer look at the median HHI of the hotel’s captured market during the three periods reveals that, despite each event attracting visitors from varying income brackets, the median HHI of visitors to the Twelve Downtown remained stable. Visitors to the hotel between January and September 2024 came from trade areas where the median HHI was $76.2K, not far off from the median HHI during the 2019 Super Bowl ($75.4K), Taylor Swift’s 2023 concert ($80.6K) and the Copa América ($76.7K).
This stability suggests that, regardless of the event, hotels attract a specific visitor base. And understanding the similarities within the demographic profiles of likely hotel visitors during different events will be key for hotels at all levels seeking to capitalize on the economic opportunities created by major local events.
The Mountain region offers employment opportunities, affordable housing, outdoors recreation, and a relatively low cost of living – which could explain why these states are emerging as major domestic migration hubs. Idaho, Nevada and Wyoming in particular have consistently attracted inbound domestic migration in recent years, as Americans continue leaving higher density regions in search of greener – and calmer – pastures.
This report uses various datasets from the Placer.ai Migration Trends Report to analyze domestic migration to Idaho, Nevada, and Wyoming. Where are people coming from? And how is recent migration impacting local population centers in these states? Keep reading to find out.
Idaho emerged as a domestic migration hotspot over the pandemic, as many Americans freed from the obligation of in-person work relocated to the Gem State. Between June 2020 and June 2024, Idaho saw positive net migration of 4.7%, more than any other state in the U.S. (This metric measures the number of people moving to a state minus the number of people leaving – expressed as a percentage of the state’s total population.) And between 2023 and 2024, Idaho remained the nation’s top domestic migration performer (see map above).
Diving into the data reveals that though people moved to Idaho from across the U.S., most of Idaho’s influx over the past four years came from neighboring West Coast and Mountain States – especially California. Former residents of the Golden State accounted for a whopping 58.1% of inbound migrants to Idaho over the analyzed period.
California’s position as the top feeder of relocators to Idaho during the analyzed period may come as no surprise, given the state’s recent population outflow and the many former California residents who have settled in the Mountain region. But Washington, Oregon, and Nevada – where inbound and outbound migration remained relatively even in recent years – have also been seeing shifts to Idaho.
Idaho has a lower tax burden, robust employment opportunities, and greater overall affordability than its top four feeder states. So some of the recent relocators likely moved to the Gem State to enjoy better economic opportunities while staying relatively close to their states of origin. And these recent Idahoans may be reshaping Idaho’s demographic and economic landscape in the process.
Most inbound migration to Idaho is concentrated in the state’s metro areas, with Boise – the capital of Idaho and the major city closest to California – consistently absorbing the highest share of net inbound migration.
But recently, other CBSAs have emerged as key destinations for new Idahoans. The location of two emerging domestic relocation hubs in particular suggests that many new Idaho residents may be looking to stay close to their areas of origin: Coeur d’Alene, located near the border with Washington, attracts its largest contingent of new residents from the Spokane, WA metro area, while Twin Falls’ top feeder area is the Elko CBSA in northern Nevada.
Twin Falls in southern Idaho has a strong job market – and has received a substantial share of inbound domestic migration over the past three years. Coeur d’Alene is also flush with economic opportunities, and after declining steadily for several years, the share of relocators heading to the metro area increased to 20.7% between June 2023 and 2024.
The chart above also reveals that the share of inbound migration heading to Boise declined slightly between June 2023 and June 2024 – following a period of consistent growth between June 2020 and June 2023 – even as the share of migration to Coeur d’Alene ballooned. This may mean that, although the state’s largest metro area may have reached its saturation point, other areas in the state are still primed to receive inbound migration.
While Nevada is losing some of its population to nearby Idaho, the Silver State is also gaining new residents of its own: Between September 2020 and September 2024, the Silver State experienced positive net migration of 3.3%. And the data indicates that many new Nevadans are choosing to settle in the state's rapidly growing suburban centers.
Zooming into the Las Vegas-Henderson CBSA reveals that much of the growth is concentrated outside the main city of Las Vegas. Instead, the more suburban cities of Enterprise, Henderson, and North Las Vegas received the largest migration bump – with Henderson and North Las Vegas’ population now surpassing that of Reno. And while year-over-year migration trends suggest that the growth is beginning to stabilize, Enterprise and Henderson are still growing significantly faster than the CBSA as a whole – indicating that the suburbs continue to draw Nevada newcomers.
Analyzing the inbound domestic migration to Enterprise – one of the fastest growing areas in the country – may shed light on the aspects of suburban Las Vegas that are driving population growth.
Many new Enterprise residents moved to the city from elsewhere in Nevada, while most out-of-state newcomers came from California or Hawaii – mirroring the migration patterns for Nevada as a whole. And according to the Niche Neighborhood Grades dataset, Enterprise is a good fit for retirees and young professionals alike, with the city ranking higher than its feeder areas with regard to a range of factors – from jobs and commute to weather.
Like with migration to the rest of the Mountain region, domestic migration to Nevada – particularly to suburban areas like Enterprise and Henderson – is likely driven by newcomers looking for more economic opportunities along with higher quality of life.
Wyoming – currently the least populous state in the country – is another Mountain region state where inbound migration is driving up the population numbers. But in the Cowboy State, urban areas – as opposed to suburban ones – seem to be the main magnets for population growth.
The Cheyenne, Wyoming CBSA – home to Wyoming’s capital – is the largest metro area in the state. And analyzing the CBSA’s population trends over the past six years reveals a recent shift in Wyoming’s inbound migration patterns.
Cheyenne’s population is mostly suburban, and the CBSA’s suburban areas remain popular with newcomers – suburban Cheyenne has also seen steady population growth since January 2018. But when the CBSA became a popular relocation destination over the pandemic, many newcomers to the Cheyenne region chose to move to metro area’s more rural areas: By April 2022, Cheyenne’s rural population had jumped by 10.8% compared to a January 2018 baseline, compared to a 5.9% and 3.9% increase in the CBSA’s suburban and urban populations, respectively.
As the country opened back up, however, the number of rural Cheyenne residents dropped back down – and by September 2024, Cheyenne’s rural population was only 0.1% bigger than it had been in January 2018. The population growth in suburban Cheyenne also slowed down, with the September 2024 suburban population numbers more or less on par with the April 2022 figures.
Now, Cheyenne’s urban areas have overtaken both rural and suburban areas in terms of population growth: In September 2024, Cheyenne’s urban population was 9.4% bigger than in January 2018, compared to 5.2% and 0.1% growth for the suburban and urban areas, respectively.
Despite the growth in Cheyenne’s urban population, the suburbs still remain the most populous – as of September 2024, 71.2% of the CBSA’s population resided in suburban areas. But the continued growth of Cheyenne’s urban population may reflect a rising demand among Wyomingites for amenities and economic opportunities unavailable elsewhere in the state, mirroring the trend in Idaho’s urban CBSAs such as Boise and Coeur d'Alene.
Cheyenne’s urban growth could be partially due to shifts in migration patterns. At the height of the pandemic, most newcomers to Cheyenne were coming from out of state, perhaps drawn by the quiet and spaciousness of rural Wyoming. But since 2022, the share of migration to Cheyenne from within Wyoming has grown – coinciding with the population increase in its urban areas and suggesting that Cheyenne's amenities are attracting more residents statewide.
This growing intra-state migration to Cheyenne’s urban areas underscores the city’s evolving role as a hub within Wyoming, appealing not just to newcomers from outside the state but increasingly to Wyoming residents seeking the benefits of a more urban lifestyle relative to the rest of the state.
The Mountain States are solidifying their status as key migration hubs in the U.S., driven by economic opportunities, affordable living, and lifestyle appeal. Between September 2023 and September 2024, Idaho, Nevada, and Wyoming all experienced significant population growth due to inbound domestic migration. In Idaho, newcomers from neighboring states are boosting the population of the Gem State’s major metro areas. Meanwhile the Cheyenne, Wyoming, CBSA is emerging as a focal point for intra-state migration, with urban Cheyenne seeing particularly pronounced growth. And in Nevada, suburban hubs like Henderson and Enterprise are welcoming new arrivals seeking a balance of suburban comfort and economic potential. With the cost of living continuing to increase – and the Mountain region offering something for everyone through its various states – Idaho, Nevada, and Wyoming are likely to remain top migration destinations in 2025 and beyond.
2024 has been another challenging year for retailers. Still-high prices and an uncertain economic climate led many shoppers to trade down and cut back on unnecessary indulgences. Value took center stage, as cautious consumers sought to stretch their dollars as far as possible.
But price wasn’t the only factor driving consumer behavior in 2024. This past year saw the rise of a variety of retail and dining trends, some seemingly at odds with one another. Shoppers curbed discretionary spending, but made room in their budgets for “essential non-essentials” like gym memberships and other wellness offerings. Consumers placed a high premium on speed and convenience, while at the same time demonstrating a willingness to go out of their way for quality or value finds. And even amidst concern about the economy, shoppers were ready to pony up for specialty items, legacy brands, and fun experiences – as long as they didn’t break the bank.
How did these currents – likely to continue shaping the retail landscape into 2025 – impact leading brands and categories? We dove into the data to find out.
Bifurcation has emerged as a foundational principle in retail over the past few years: Consumers are increasingly gravitating toward either luxury or value offerings and away from the ‘middle.’ Add extended economic uncertainty along with rapid expansions and product diversification from top value-oriented retailers, and you have an explosion of visits in the value lane.
But we are seeing a ceiling to that growth – especially in the discount & dollar store space. Throughout 2023 and the first part of 2024, visits to discount & dollar stores increased steadily. But no category can sustain uninterrupted visit growth forever. Since April 2024, year–over-year (YoY) foot traffic to the segment has begun to slow, with September 2024 showing just a modest 0.8% YoY visit increase.
Discount & dollar stores, which attract lower-income shoppers compared to both grocery stores and superstores, have also begun lagging behind these segments in visit-per-location growth. In Q3, the average number of visits to each discount and dollar store location remained essentially flat compared to 2023 (+0.2%), while visits per location to superstores and grocery stores grew by 2.8% and 1.0%, respectively. As 2024 draws to a close, it is the latter segments, which appeal to shoppers with incomes closer to the nationwide median of $76.1K, which are seeing better YoY performance.
The deceleration doesn’t mean that discount retailers are facing existential risk – discount & dollar stores are still extremely strong and well-positioned with focused offerings that resonate with consumers. The visitation data does suggest, however, that future growth may need to focus on initiatives other large-scale fleet expansions. Some of these efforts will involve moving upmarket (see pOpShelf), some will focus on fleet optimization, and others may include new offerings and channels.
Return of the middle anyone?
Still, in an environment where consumers have been facing the compounded effects of rising prices, value remains paramount for many shoppers. And brands that have found ways to let customers have their cake and eat it too – enjoy specialty offerings and elevated experiences without breaking the bank – have emerged as major visit winners this year.
Trader Joe’s, in particular, has stood out as one of the leading retail brands for innovative value in 2024, a trend that is expected to continue into 2025.
Trader Joe’s dedicated fan base is positively addicted to the chain’s broad range of high-quality specialty items. But by maintaining a much higher private label mix than most grocers – approximately 80%, compared to an industry average of 25% to 30% – the retailer is also able to keep its pricing competitive. Trader Joe’s cultivates consumer excitement by constantly innovating its product line – there are even websites dedicated to showcasing the chain’s new offerings each season. In turn, Trader Joe’s enjoys much higher visits per square foot than the rest of the grocery category: Over the past twelve months, Trader Joe’s drew a median 56 visits per square foot – compared to 23 for H-E-B, the second-strongest performer.
Casual dining chain Chili’s has also been a standout on the disruptive value front this past year – offering consumers a full-service dining experience at a quick-service price point.
Chili’s launched its Big Smasher Burger on April 29th, 2024, adding the item to its popular ‘3 for Me’ offering, which includes an appetizer, entrée, and drink for just $10.99 – lower than than the average ticket at many quick-service restaurant chains. The innovative promotion, which has been further expanded since, continues to drive impressive visitation trends. With food-away-from-home inflation continuing to decelerate, this strategy of offering deep discounts is likely to continue to be a key story in 2025.
Convenience is king, right?
Well, probably not. If convenience truly were king, visitors would orient themselves to making fewer, longer visits to retailers – to minimize the inconvenience of frequent grocery trips and spend less time on the road. But analyzing the data suggests that, while consumers may want to save time, it is not always their chief concern.
Looking at the superstore and grocery segments (among others) reveals that the proportion of visitors spending under 30 minutes at the grocery store is actually increasing – from 73.3% in Q3 2019 to 76.6% in Q3 2024. This indicates that shoppers are increasingly willing to make shorter trips to the store to pick up just a few items.
At the same time, more consumers than ever are willing to travel farther to visit specialty grocery chains in the search of specific products that make the visit worthwhile.
Cross visitation between chains is also increasing – suggesting that shoppers are willing to make multiple trips to find the products they want – at the right price point. Between Q3 2023 and Q3 2024, the share of traditional grocery store visitors who also visited a Costco at least three times during the quarter grew across chains.
Does this mean convenience doesn’t matter? Of course not. Does it indicate that value, quality and a love of specific products are becoming just as, if not more, important to shoppers? Yes.
The implications here are very significant. If consumers are willing to go out of their way for the right products at the right price points – even at the expense of convenience – then the retailers able to leverage these ‘visit drivers’ will be best positioned to grow their reach considerably. The willingness of consumers to forego convenience considerations when the incentives are right also reinforces the ever-growing importance of the in-store experience.
So while convenience may still be within the royal family, the role of king is up for grabs.
Convenience may not be everything, but the drive for quicker service has emerged as more important than ever in the restaurant space. Diners want their fast food… well, as fast as possible. And to meet this demand, quick-service restaurants (QSRs) and fast-casual chains have been integrating more technology into their operations. Chipotle has been a leader in this regard, unveiling the “Autocado” robot at a Huntington Beach, California location last month. The robot can peel, pit, and chop avocados in record time, a major benefit for the Tex-Mex chain.
And the Autocado seems to be paying off. The Huntington Beach location drew 10.0% more visits compared to the average Chipotle location in the Los Angeles-Long Beach-Anaheim metro area in Q3 2024. Visitors are visiting more frequently and getting their food more quickly – 43.9% of visits at this location lasted 10 minutes or less, compared to 37.5% at other stores in the CBSA.
Are diners flocking to this Chipotle location to watch the future of avocado chopping in action, or are they enticed by shorter wait times? Time will tell. But with workers able to focus on other aspects of food preparation and customer service, the innovation appears to be resonating with diners.
McDonald’s, too, has leaned into new technologies to streamline its service. The chain debuted its first (almost) fully automated, takeaway-only restaurant in White Settlement, TX in 2022 – where orders are placed at kiosks or on app, and then delivered to customers by robots. (The food is still prepared by humans.) Unsurprisingly, the restaurant drives faster visits than other local McDonald’s locations – in Q3 2023, 79.7% of visits to the chain lasted less than 10 minutes, compared to 68.5% for other McDonald’s in the Dallas-Fort Worth-Arlington, TX CBSA. But crucially, the automated location is also busier than other area McDonald’s, garnering 16.8% more visits in Q3 than the chain’s CBSA-wide average. And the location draws a higher share of late-night visits than other area McDonald’s – customers on the hunt for a late-night snack might be drawn to a restaurant that offers quick, interaction-free service.
Changing store formats is another key trend shaping retail in 2024. Whether by reducing box sizes to cut costs, make stores more accessible, or serve smaller growth markets – or by going big with one-stop shops, retailers are reimagining store design. And the moves are resonating with consumers, driving visits while at the same improving efficiency.
Macy’s, Inc. is one retailer that is leading the small-format charge this year. In February 2024, Macy’s announced its “Bold New Chapter” – a turnaround plan including the downsizing of its traditional eponymous department store fleet and a pivot towards smaller-format Macy’s locations. Macy’s has also continued to expand its highly-curated, small-format Bloomie’s concept, which features a mix of established and trendy pop-up brands tailored to local preferences.
And the data shows that this shift towards small format may be helping Macy’s drive visits with more accessible and targeted offerings that consumers can enjoy as they go about their daily routines: In Q3 2024, Macy’s small-format stores drew a higher share of weekday visitors and of local customers (i.e. those coming from less than seven miles away) than Macy’s traditional stores.
Small-format stores are also making inroads in the home improvement category. The past few years have seen consumers across the U.S. migrating to smaller suburban and rural markets – and retailers like Harbor Freight Tools and Ace Hardware are harnessing their small-format advantage to accommodate these customers while keeping costs low.
Harbor Freight tools and Ace Hardware’s trade areas have a high degree of overlap with some of the highest growth markets in the U.S., many of which have populations under 200K. And while it can be difficult to justify opening a Home Depot or Lowe’s in these hubs – both chains average more than 100,000 square feet per store – Harbor Freight Tools and Ace Hardware’s smaller boxes, generally under 20,000 square feet, are a perfect fit.
This has allowed both chains to tap into the smaller markets which are attracting growing shares of the population. And so while Home Depot and Lowe’s have seen moderate visits declines on a YoY basis, Harbor Freight and Ace Hardware have seen consistent YoY visit boosts since Q1 2024 – outperforming the wider category since early 2023.
Are smaller stores a better bet across the board? At the end of the day, the success of smaller-format stores depends largely on the category. For retail segments that have seen visit trends slow since the pandemic – home furnishings and consumer electronics, for example – smaller-format stores offer brands a more economical way to serve their customers. Retailers have also used smaller-format stores to better curate their merchandise assortments for their most loyal customers, helping to drive improved visit frequency.
That said, a handful of retailers, such as Hy-Vee, have recently bucked the trend of smaller-format stores. These large-format stores are often designed as destination locations – Hy-Vee’s larger-format locations usually offer a full suite of amenities beyond groceries, such as a food hall, eyewear kiosk, beauty department, and candy shop. Rather than focusing on smaller markets, these stores aim to attract visitors from surrounding areas.
Visit data for Hy-Vee’s large-format store in Gretna, Nebraska indicates that this location sees a higher percentage of weekend visits than other area locations – 37.7% compared to 33.1% for the chain’s Omaha CBSA average – as well as more visits lasting over 30 minutes (32.9% compared to 21.9% for the metro area as a whole). For these shoppers, large-format, one-stop shops offer a convenient – and perhaps more exciting – alternative to traditionally sized grocery stores. The success of the large-format stores is another sign that though convenience isn’t everything in 2024, it certainly resonates – especially when paired with added-value offerings.
Many retail brands have entrenched themselves in American culture and become an extension of consumers' identities. And while some of these previously ubiquitous brands have disappeared over the years as the retail industry evolved, others have transformed to keep pace with changing consumer needs – and some have even come back from the brink of extinction. And the quest for value notwithstanding, 2024 has also seen the resurgence of many of these (decidedly non-off-price) legacy brands.
In apparel specifically, Gap and Abercrombie & Fitch – two brands that dominated the cultural zeitgeist of the 1990s and early 2000s before seeing their popularity decline somewhat in the late aughts and 2010s – may be staging a comeback. Bed Bath & Beyond, a leader in the home goods category, is also making a play at returning to physical retail through partnerships.
Anthropologie, another legacy player in women’s fashion and home goods, is also on the rise. Anthropologie’s distinctive aesthetic resonates deeply with consumers – especially women millennials aged 30 to 45. And by capturing the hearts of its customers, the retailer stands as a beacon for retailers that can hedge against promotional activity and still drive foot traffic growth.
And visits to the chain have been rising steadily. In Q4 2023, the chain experienced a bigger holiday season foot traffic spike than pre-pandemic, drawing more overall visits than in Q4 2019. And in Q3 2024, visits were higher than in Q3 2023.
And speaking of the 35 to 40 set – the generation that all retailers are courting? Millennials. Does that sound familiar? Yes, because this is the same generational cohort that retailers tried to target a decade ago. As millennials have aged into the family-formation stage of life, their retail needs have evolved, and the industry is now primed to meet them.
From the revival of nostalgic brands like the Limited Too launch at Kohl’s to warehouse clubs expanding memberships to younger consumers as they move to suburban and rural communities, there are myriad examples of retailers reaching out to this cohort. And Sam’s Club offers a prime example of this trend.
Over the past few years, millennials and Gen-Zers have emerged as major drivers of membership growth at Sam’s Club, drawn to the retailer’s value offerings and digital upgrades – like the club’s Scan & Go technology. Over the same period, Sam’s Club has grown the share of “Singles and Starters” households in its captured market from 6% above the national benchmark in Q3 2019 to 15% in Q3 2024. And with plans to involve customers in co-creating products for its private-label brand, Sam’s Club may continue to grow its market share among this value-conscious – but also discerning and optimistic – demographic.
Millennials are also now old enough to wax nostalgic about their youth – and brands are paying attention. This summer, Taco Bell leaned into nostalgia with a promotion bringing back iconic menu items from the 60s, 70s, 80s, and 90s – all priced under $3. The promotion, which soft-launched at three Southern California locations in August, was so successful that the company is now offering the specials nationwide. The three locations that trialed the “Decades Menu” saw significant boosts in visits during the promotional period compared to their daily averages for August. And people came from far and wide to sample the offerings – with a higher proportion of visitors traveling over seven miles to reach the stores while the items were available.
Hot on the heels of a tumultuous 2023, 2024’s retail environment has certainly kept retailers on their toes. While embracing innovative value has helped some chains thrive, other previously ascendant value segments, including discount & dollar stores, may have reached their growth ceilings. Consumers clearly care about convenience – but are willing to make multiple grocery stops to find what they need. At the same time, legacy brands are plotting their comeback, while others are harnessing the power of nostalgia to drive millennials – and other consumers – through their doors.
