.svg)
In 2024, auto parts retailers are continuing to see visit growth compared to last year. We dove into the data for three of the industry’s leaders – AutoZone, O’Reilly Auto Parts, and NAPA Auto Parts – to explore the consumer behavior and profiles behind the space’s ongoing success.
Auto parts retail visits have been bolstered in recent months by still-high vehicle prices – which have incentivized many cash-strapped consumers to fix up the car they have rather than buy a new one. To be sure, the industry hasn’t been entirely spared the effects of inflation, which has caused many consumers to tighten their (seat)belts and defer non-essential car repairs. Still, one of the key factors benefiting the space has been the greater prevalence of older vehicles on the road, which are more likely to need significant – and essential – maintenance.
Since the start of 2024, AutoZone and O’Reilly have sustained consistent year-over-year (YoY) monthly visit growth. And though NAPA saw mild visit gaps in March, June, and August – coinciding with traffic fall-off to some of the repair shops it supplies – it too experienced YoY increases throughout most of the analyzed period.
As auto parts inflation continues to wane in 2024, more consumers may begin taking on repairs they postponed last year, providing these retailers with continued foot traffic boosts.
Less affluent consumers are more likely to be deterred from buying a new ride by high prices and interest rates. And analyzing the demographic characteristics of visitors to AutoZone, O’Reilly, and NAPA reveals that in H1 2024, the median household incomes (HHIs) of the chains’ captured markets were indeed significantly lower than those of new car dealerships ($75.6K).
The data reveals a divide between consumers in the market for new cars – who generally have higher income levels – and those that frequent auto parts retailers to invest in their current set of wheels. And consumers seeking to repair rather than replace may be even more inclined to do so while vehicle prices and financing costs remain elevated.
Analysis of consumer spending habits provides a further indication that AutoZone, O’Reilly and NAPA’s audiences are more likely to invest in upgrades and repairs than in the purchase of a new vehicle.
In H1 2024, residents of AutoZone and O’Reilly’s captured markets spent 17% less annually on buying used cars than the nationwide average, while residents of NAPA’s captured market spent 14% less.
And residents of all three auto parts retailers’ trade areas spent even less on new car buying. In H1 2024, AutoZone’s captured market spent 23% less on new cars than the nationwide average, and O’Reilly’s and NAPA’s captured markets spent 22% and 18% less, respectively.
AutoZone and O’Reilly’s relatively large share of DIY consumers – those who repair or upgrade their cars on their own to save money – likely contributed to their trade areas’ smaller car buying expenditures. Meanwhile, the slightly larger spend on both new and used cars in NAPA’s trade area – though still significantly lower than the nationwide average – may be due to the retailer’s predominantly commercial business.
Auto parts chains have been riding strong tailwinds on the road to success – and they appear geared up for more foot traffic success in the homestretch of 2024. As more older vehicles stay on the road and car-buying costs remain high, robust demand for parts is likely to continue.
Will the auto parts industry accelerate even further in the months to come? Visit Placer.ai to find out.
This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.
It’s that time of year again. On August 22nd, Starbucks launched its much-vaunted autumn menu, including the iconic Pumpkin Spice Latte (PSL). We dove into the data to see what happened on the big day – and how Starbucks visitation patterns were impacted by the much-anticipated release.
Last year, Starbucks broke with tradition to move its PSL launch from Tuesday to Thursday. And perhaps due to Thursday’s proximity to the weekend (especially in the age of the TGIF work week), the step has proven advantageous – generating a sustained visit spike lasting through the weekend.
On Thursday, August 22nd, 2024, foot traffic to Starbucks surged 24.1% higher than the coffee giant’s daily average for the previous eight Thursdays. And the PSL effect worked its magic throughout the weekend, with visits to Starbucks on the following Friday, Saturday, and Sunday significantly elevated compared to recent daily averages for those days of the week.
Since its debut in 2003, Starbucks’ PSL has become part of the cultural landscape. Each year, the beverage’s release generates a social media frenzy. And between 2021 and 2023, the number of people visiting Starbucks on Pumpkin Spice Latte launch day increased steadily.
Last year, the PSL visit spike reached new heights, with foot traffic 27.1% higher than on August 27th, 2019 – the last pre-pandemic PSL launch. And despite Starbucks’ recent challenges, visits on PSL day held steady this year, maintaining last year’s impressive gains.
Comparing visits on August 22nd, 2024 to recent Thursday visit averages across the continental U.S. highlights the broad appeal enjoyed by Starbucks’ fall menu. Every analyzed state enjoyed a visit bump – though the extent of the boost varied considerably between regions.
Many southern states – including Alabama, Louisiana, and Mississippi, saw only slight foot traffic bumps, perhaps due in part to the region’s warmer weather, which may render the early autumn launch less compelling. (Mississippi in particular, it seems, really couldn’t care less about Pumpkin Spice.) But in other areas, led by North Dakota (45.5%), Kansas (42.6%), Utah (42.2%), Iowa (41.3%), and Pennsylvania (39.5%), visits skyrocketed.
Starbucks’ successful PSL launch shows that even as consumers count their pennies, people are finding room in their budgets for sweet, cozy indulgences that don’t break the bank. What does the winning release portend for the upcoming winter season?
Follow Placer.ai’s data-driven dining and retail analyses to find out.
This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.
Back-to-school shopping is a major driver of retail visits and sales – and this year, spending on the upcoming school year was set to be the second-highest on record. So with the frenzy winding down, we took a look at how several key retail categories and chains performed during this important season.
Overall, retail rallied throughout July and August, with weekly visits to major back-to-school categories – including superstores, department stores, and other apparel retailers – mainly outperforming last year’s visit levels. Though department stores and apparel chains saw very slight YoY declines in late July, all the analyzed categories enjoyed YoY boosts beginning the week of August 5th. And since the back-to-school season is traditionally a high-traffic period, the ability of these categories to sustain YoY growth is particularly impressive.
Digging deeper into individual brands reveals substantial visit boosts at superstores Target and Walmart and warehouse membership club Costco.
Target, already enjoying positive momentum from summer sales events, drove visits even higher with steep discounts on essential back-to-school items. In addition to attracting parents on the hunt for kids’ school supplies, Target has emerged as a favorite destination for college students seeking to load up on dorm decor and other collegian necessities. And between the weeks of July 9th, 2024 and August 19th, 2024, the retailer saw weekly visits jump a remarkable 9.7% to 20.8% compared to a year-to-date (YTD) weekly average. Walmart and Costco, too, saw significant visit boosts in July August, as they drew crowds with discount and bulk offerings.
The strong performance of these retailers during the back-to-school season bodes well as they head into the critical holiday shopping period. With momentum on their side, Target, Walmart, and Costco are poised to capitalize on their competitive pricing and value offerings, potentially driving another period of robust growth.
Back-to-school often means outfitting kids and teens with new clothing, and off-price retailers – including Burlington, Marshalls, Ross, and T.J. Maxx – are reaping the benefits. With a reputation for low prices and everything from apparel to backpacks, these chains are popular choices for the back-to-school crowd. And this year, weekly visits to these retailers got a significant boost, with August 19th foot traffic up 11.0% at Burlington, 13.9% at Marshalls, 6.0% at Ross, and 15.8% at T.J. Maxx, compared to a YTD weekly average.
Superstores, department stores, and apparel retailers aren’t the only ones to benefit from the back-to-school craze – office supply stores, predictably, also experience major boosts. While weekly visits to Office Depot, OfficeMax (both owned by The ODP Corporation), and Staples had lagged behind the chains’ year-to-date (YTD) weekly visit averages during April and May, they began to recover in early July. By August, visits were surging, with the week of August 19th showing increases of 24.4% for Office Depot, 32.7% for OfficeMax, and 39.2% for Staples.
Getting a pair of new shoes for school is another time-honored tradition – and DICK’s Sporting Goods has heeded the call with massive markdowns. The chain drew back-to-school shoe and apparel shoppers with a major 50%-off sale, and visits jumped significantly – peaking during the week of August 12th at 40.5% above a January 1st, 2024 baseline.
Hibbett, meanwhile, supercharged its back-to-school campaign with discounts and free children’s haircuts, offered between July 28th and August 25th at different locations. And the events boosted foot traffic dramatically, with the week of July 29th seeing a whopping 76.1% visit increase compared to a January 1st, 2024 baseline. Though visits to both sporting goods chains began to taper off as August wore on, they remained elevated – serving as a reminder of the power of back-to-school shopping and sales.
Back-to-school season remains one of the most important shopping periods of the year, with significant consumer demand drawing visit growth across major retail categories.
Can these retailers continue drawing on this momentum into the holiday season?
Visit Placer.ai to keep up with the latest data-driven retail news.
This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.
In July & August 2024, Placer.ai released multiple white papers: Los Angeles Office Trends in 2024, Q2 2024 – Retail & Restaurant Review, Domestic Tourism Trends in NYC and LA, 2024 Hotel Visit Trends, Emerging Trends for CRE in 2024, and Retail Giants in 2024: Walmart, Costco, and Target's Competitive Edge.
Below is a taste of our findings from two white papers: 2024 Hotel Visit Trends and Retail Giants in 2024: Walmart, Costco, and Target's Competitive Edge. The two white papers take a look at the visitation data to explore how leading hotel chains are driving visits in 2024, as well as exploring how Walmart, Costco, and Target are maintaining their success.
The pandemic and economic headwinds that marked the past few years presented the multi-billion dollar hotel industry with significant challenges. But five years later, the industry is rallying – and some hotel segments are showing significant growth.
Overall, visits to hotels were 4.3% lower in Q2 2024 than in Q2 2019 (pre-pandemic). But this metric only tells part of the story. A deeper dive into the data shows that each hotel tier has been on a more nuanced recovery trajectory.
Economy chains – those offering the most basic accommodations at the lowest prices – saw visits down 24.6% in Q2 2024 compared to pre-pandemic – likely due in part to hotel closures that have plagued the tier in recent years. Though these chains were initially less impacted by the pandemic, they were dealt a significant blow by inflation – and have seen visits decline over the past three years. As hotels that cater to the most price-sensitive guests, these chains are particularly vulnerable to rising costs, and the first to suffer when consumer confidence takes a hit.
Luxury Hotels, on the other hand, have seen accelerated visit growth over the past year – and have succeeded in closing their pre-pandemic visit gap. Upscale chains, too, saw Q2 2024 visits on par with Q2 2019 levels. As tiers that serve wealthier guests with more disposable income, Luxury and Upscale Hotels are continuing to thrive in the face of headwinds.
But it is the Upper Midscale level – a tier that includes brands like Trademark Collection by Wyndham, Fairfield by Marriott, Holiday Inn Express by IHG Hotels & Resorts, and Hampton by Hilton – that has experienced the most robust visit growth compared to pre-pandemic. In Q2 2024, Upper Midscale Hotels drew 3.5% more visits than in Q2 2019. And during last year’s peak season (Q3 2023), Upper Midscale hotels saw the biggest visit boost of any analyzed tier.
Analyzing the captured markets* of Upper Midscale chains Trademark Collection by Wyndham, Fairfield by Marriott, Holiday Inn Express by IHG Hotels & Resorts, and Hampton by Hilton with demographics from STI: Popstats (2023) shows variance in the relative affluence of their visitor bases.
Fairfield by Marriott drew visitors from areas with a median household income (HHI) of $84.0K in H1 2024, well above the nationwide average of $76.1K. Hampton by Hilton and Trademark Collection by Wyndham, for their parts, drew guests from areas with respective HHIs of $79.6K and $78.5K – just above the nationwide average. Meanwhile, Holiday Inn Express by IHG Hotels & Resorts drew visitors from areas below the nationwide average.
But all four brands saw increases in the median HHIs of their captured markets over the past five years. This provides a further indication that it is wealthier consumers – those who have had to cut back less in the face of inflation – who are driving hotel recovery in 2024.
(*A chain’s captured market is obtained by weighting each Census Block Group (CBG) in its trade area according to the CBG’s share of visits to the chain – and so reflects the population that actually visits the chain in practice.)
Walmart, Target, and Costco are three of the country’s most popular retailers, drawing millions of shoppers each day. Each has distinct strengths that cater to their unique customer bases, helping them thrive in a competitive market.
Costco’s wholesale club model led the way in H1 2024, with consistent year-over-year (YoY) visit growth ranging from 6.1% in January 2024 to 13.3% in June. Walmart followed closely, with YoY foot traffic growth during all but two months. Target had a slower start, with visits below 2023 levels from January to April, and a 3.7% decline in YoY comparable sales. However, visits rebounded in May (2.5%), June (8.9%), and July (4.7%). This renewed growth bodes well for Target, especially as the back-to-school season ramps up.
For all three chains, Q2 2024’s visit success was likely bolstered by summer deals and intensifying price wars aimed at attracting inflation-weary consumers back to the store.
While inflation is cooling, prices remain high, and discount and dollar stores are increasingly challenging Walmart, Target, and Costco. Many customers, especially those of more modest means, are drawn to the rock-bottom prices at dollar stores.
Analysis of cross-shopping patterns shows that a growing share of Walmart, Target, and Costco visitors also frequent Dollar Tree regularly. In Q2 2019, between 9.8% and 13.7% of visitors to these retailers visited Dollar Tree at least three times, but by Q2 2024, that share rose to 16.7%-21.6%.
Dollar Tree is capitalizing on this interest. Over the past year, it added 350 Dollar Tree locations while closing nearly 400 Family Dollar stores. The chain also acquired leases for 170 99 Cents Only Stores, gaining access to customers who buy everything from groceries to household goods. As Dollar Tree expands its footprint and food offerings, it poses a growing challenge to Walmart, Target, and Costco.
Read the full reports to discover more hotel and superstore insights. For more data-driven consumer research, visit our resource library.
Big Lots – the big-box discount store offering everything from snacks to higher-ticket items like furniture and mattresses – recently announced a major rightsizing initiative. Against the backdrop of declining sales, the company disclosed its intention to shutter up to 315 stores in coming months.
We dove into the data to explore some of the factors that may be impacting Big Lots’ store closure decisions – and to see which chains stand to benefit the most from Big Lots’ big move.
Store closures mean major markdowns – and the some 280 Big Lots locations already slated to close are drawing crowds with big sales. Analyzing monthly visit fluctuations at Big Lots shows that the shuttering locations experienced an impressive 19.2% month-over-month (MoM) visit spike in July 2024, even as the chain as a whole saw just a 1.9% uptick. Customers, it seems, are flocking to the stores on the chopping block to snag high-ticket items at even steeper discounts.
Rightsizing is all about fleet optimization – trimming underperforming locations and retaining those stores best equipped to meet the needs of a chain’s evolving customer base. And identifying common denominators among stores slated for closure can shed light on the considerations informing a retailer’s rightsizing strategy.
Analyzing the median household incomes (HHIs) of Big Lots’ closing locations' captured markets shows that the retailer is shuttering stores that serve more affluent consumers than the chain as a whole. Nationwide, for example, Big Lots drew visitors from areas with a median HHI of $65.5K in H1 2024. But the Big Lots slated for closure drew shoppers from areas with a median HHI of $73.5K. This pattern repeated itself across major markets where Big Lots is reducing its footprint – including Ohio, Florida, Washington, California, and Arizona.
Big Lots has noted a revitalization strategy focused on value and even more extreme bargain offerings. And the decision to shutter stores in more affluent areas may reflect a move by the retailer to lean into its core audience of price-conscious shoppers – though higher HHI customers can still benefit from the chain’s value offerings.
As Big Lots reduces its fleet, shoppers will naturally seek out alternatives. But which chains are best poised to reap the benefits? Cross-shopping data shows, unsurprisingly, that the vast majority of Big Lots visitors also frequent superstores – especially Walmart. In Q2 2024, a whopping 92.3% of Big Lots visitors nationwide stopped by a Walmart – compared to 52.7% for Target and just 20.8% for Costco.
But shopping behaviors vary significantly between regions. And zooming in on California, where Big Lots plans to close a majority of its 109 locations, paints a different picture. Golden State Big Lots shoppers, to be sure, also visit Walmart in high numbers (74.6% in Q2 2024). But they are much more likely than nationwide visitors to the chain to frequent Target and Costco. Given Big Lots’ significant fleet reduction in California, these two chains appear well-positioned to acquire some of this new regional business.
And drilling down even deeper into the habits of California shoppers at Big Lots, Walmart, Target, and Costco shows that of the three retail giants, Costco may be especially well-positioned to benefit from Big Lots’ Golden State closures.
Like Big Lots, Costco draws a high share of visits during the mornings and afternoons – with just over 50.0% of 10:00 AM - 8:00 PM visits taking place between 10:00 AM and 3:00 PM. As Big Lots’ California footprint contracts, some of these mid-day shoppers may hop over to Costco, which is also bustling during these hours.
Rightsizing creates opportunities – both for chains taking proactive steps to optimize their fleets, and for competitors seeking to pick up extra business. How will Big Lots’ big rightsizing move continue to play out in the months ahead?
Follow Placer.ai’s data-driven retail analyses to find out.
This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.
Dave & Buster's and Main Event, two leading chains in the eatertainment industry, offer a unique mix of dining, arcade games, and immersive experiences, successfully drawing crowds seeking more than just a meal out.
We took a closer look at the two chains – both of them owned by parent company Dave & Busters Entertainment, Inc. – to see how they are faring as summer winds down.
Dave & Buster’s and Main Event have plenty of games for children – but with extensive drinks menus, they also decidedly cater to adults, offering both groups a much-needed opportunity to kick back, play some games, and enjoy a meal out with friends.
And recent foot traffic data shows that despite challenges, both chains are seeing overall YoY visit increases – partially driven by the chains’ fleet expansions. On a quarterly basis, foot traffic to Dave & Buster’s and Main Event has remained elevated year over year (YoY) since Q3 2023, finishing out Q2 2024 with respective visit boosts of 6.9% and 4.7%.
As prime eatertainment destinations, Dave & Buster’s and Main Event are busiest on weekends – with Saturday evening between 7:00 to 10:00 PM drawing the biggest crowds to both chains.
Between August 2023 and July 2024, 11.9% of visits to Dave & Buster’s and 9.4% of visits to Main Event took place during the Saturday evening time slot. Friday and Sunday also experienced increased foot traffic, with hourly fluctuations reflecting the rhythms of weekend activities: Friday visits picked up between 7:00 and 10:00 PM, as people likely wrapped up their work weeks and headed out to unwind with a drink and some skee ball. Sunday visits followed the opposite pattern, with stronger foot traffic earlier in the day that tapered off towards evening, as people put down their pool cues and got ready for the upcoming week.
But Dave & Buster’s and Main Event are both adept at harnessing special promotions to drive visits on off-peak, weekday hours. Dave & Buster’s famous Wednesdays half-off deals fueled significant visit upticks throughout the analyzed period – so it may come as no surprise that the chain recently stepped up its off-peak offerings with a new all-you-can-eat weekday wings deal. And Main Event, which has long offered a Monday Night Madness promotions, also unveiled a “Summer Season Pass” to encourage weekday visits among its customers.
Visitor behavior to Dave and Buster’s and Main Event also changes throughout the week. Analyzing the average driving distances of visitors to the two chains shows, unsurprisingly, that people drive further distances to visit the venues on the weekends – when they have more time on their hands.
Between August 2023 and July 2024, 43.9% of weekend visits (Friday to Sunday) to Dave & Buster’s, and 49.7% of weekend visits to Main Event were made by people traveling 10 miles or less to reach the restaurant. On Weekdays (Monday to Thursday), these numbers increased to 49.4% and 55.3%, respectively – indicating that on weekdays, the eatertainment chains are particularly appealing to locals looking for a convenient night out.
But interestingly, it was on weekdays that visitors to the two chains were most likely to come from more than 100 miles away, suggesting that these customers may be on vacation away from home – the perfect time to pop into an arcade mid-week and “unlearn adulthood.”
Dave & Buster's and Main Event Entertainment continue to flourish, attracting weekend crowds and drawing visitors from near and far. Can the two eatertainment chains continue to draw crowds as summer draws to a close?
Visit Placer.ai to keep up with the latest data-driven dining and entertainment trends.
In today’s retail landscape, consumer behavior is influenced by a multitude of factors, directly impacting the success of products and brands. This report explores the latest trends in value perception, shopping behavior, and media consumption that impact which brands consumers are most likely to engage with – and how.
In the apparel space, consumers continue to prioritize value and unique merchandise.
Analysis of visits to various apparel categories reveals a steady increase in the share of visits going to off-price retailers and thrift stores at the expense of traditional apparel chains.
And the popularity of off-price chains and thrift stores appears to be widespread across multiple audience segments. Analyzing trade area data with the Experian: Mosaic psychographic dataset reveals a clear preference for second-hand retailers among both younger (ages 25-30) and older (51+) consumer segments. Meanwhile, middle-class parents aged 36-45 with teenagers – the “Family Union” segment – are significantly more likely to shop at off-price apparel stores, highlighting their emphasis on buying new, while saving both time and money.
This suggests that the powerful blend of treasure-hunting and deep value, central to both the off-price and thrift experiences, is driving traffic from a variety of audiences, and that other industries could benefit from combining affordability with the allure of unique products.
Diving deeper into the location intelligence for the apparel space further highlights thrift and off-price’s broad appeal – and that a combination of quality and price motivates consumers to visit different retailers.
Between 2019 and 2024, the share of Bloomingdale’s, Saks Fifth Avenue, Neiman Marcus, and Nordstrom visitors that also visited a Goodwill or Ross Dress for Less increased significantly.
And while this could mean that the current economic climate is causing some higher-income consumers to trade down to lower-priced retailers, it could also be that consumers are prioritizing sustainability and seeking value in terms of “bang for their buck” – shopping a combination of retailers depending on the cost versus quality considerations for each purchase.
Consumers increasingly expect to shop on their own terms, opting for a more flexible shopping experience that blurs the lines between traditional retail channels and categories.
Superstores and warehouse stores, for example, often evoke the image of navigating aisle after aisle of nearly every product imaginable – a time-consuming endeavor given the sheer size of their stores. But the latest location intelligence shows that more consumers are turning to these retailers for super-quick shopping trips.
Between 2019 and 2024, the share of visits lasting less than ten minutes at Target, Walmart, BJ’s Wholesale Club, Sam’s Club, and to a lesser extent Costco, rose steadily – perhaps due to increased use of flexible BOPIS (buy online, pick-up in-store) and curbside pick-up options. These stores may also be seeing a rise in consumers popping in to grab just a few items as-needed or to cherry-pick particular deals to complement their larger online shopping orders.
This trend highlights the demand for frictionless store experiences that allow visitors to conveniently shop or pick up orders even at large physical retailers.
And the breaking down of traditional retail silos isn’t limited to big-box chains. Diving into the data for quick service restaurants (QSR), fast casual chains, and grocery stores indicates that more consumers are also looking for new ways to grab a convenient bite.
Since 2019, grocery stores have been claiming an increasingly large share of the midday short visit pie – i.e. visits between 11:00 AM 3:00 PM lasting less than ten minutes – at the expense of QSR chains. This suggests that consumers seeking quick and affordable lunches are increasingly turning to grocery stores to pick up a few items or take advantage of self-service food bars. Notably, the rise in supermarket lunching hasn’t come at the expense of fast-casual restaurants, which have also upped their quick-service games – and have seen a small increase in their share of the quick lunchtime crowd over the past five years.
While some of QSR’s relative decline in short lunchtime visits could be due to discontent with rising fast-food prices, it’s clear that an increasing share of consumers see grocery and fast-casual chains as viable options during the lunch rush.
In 2025, tapping into hot trends and creating viral moments are among the most powerful tools for amplifying promotions and driving foot traffic to physical stores.
Retailers across categories have successfully harnessed the power of pop culture collaborations to generate excitement – and visits – by leaning into trending themes. On October 8th, 2024, for example, Wendy’s launched its epic Krabby Patty Collab, inspired by the beloved SpongeBob franchise. And during the week of the offering, the chain experienced a remarkable 21.5% increase in foot traffic compared to an average week that year.
Similarly, Crumbl – adept at creating buzz through manufactured scarcity – sparked a frenzy with the debut of its exclusive Olivia Rodrigo GUTS cookie. Initially available only at select locations near the artist’s concert venues, the cookie was launched nationwide for a limited time from August 19th to 24th, 2024. This buzz-driven release resulted in a 27.7% traffic surge during the week of the launch, as fans rushed to get a taste of the star-studded treat.
And it’s not just dining chains benefiting from these pop-culture moments. On February 16th, 2025, Bath & Body Works launched a Disney Princess-inspired fragrance line, perfect for fans of Cinderella, Ariel, Belle, Jasmine, Moana, and Tiana. The collaboration resonated, fueling a 23.2% visit spike for the chain.
While tapping into existing pop-culture trends has the ability to drive traffic, so does creating a new one. Analysis of movie theater visits on National Popcorn Day (Sunday, January 19th, 2025) shows how initiating a trend can spur social media engagement and impact in-person traffic to physical retail spaces.
National Popcorn Day was a successful promotional holiday across the movie theater industry in 2025. Both Regal Cinemas and AMC Theatres offered popcorn-based promotions on the day, but Cinemark’s “Bring Your Own Bucket” campaign, in particular, appears to have spurred a significant foot traffic boost during the event.
Visits to Cinemark on National Popcorn Day in 2025 increased 57.5% relative to the Sunday visit average for January and February 2025, as movie-goers showed off their out-of-the-bucket popcorn receptacles on social media. Clearly, by starting a trend that invited creativity and expression, Cinemark was able to amplify the impact of its National Popcorn Day promotion.
Location intelligence illuminates some of the key trends shaping consumer behavior in 2025. The data reveals that value-driven shopping, demand for flexibility across touchpoints, and the power of unique retail moments have the power to drive consumer engagement and the success of retail categories, brands, and products.
Placer.ai observes a panel of mobile devices in order to extrapolate and generate visitation insights for a variety of locations across the U.S. This panel covers only visitors from within the United States and does not represent or take into account international visitors.
Downtown districts in the nation’s major cities attract domestic travelers all year long with their iconic sights, lively entertainment, and diverse dining offerings. But each hub follows its own rhythm, shaped by distinct seasonal peaks and dips in visitor flow.
This white paper examines downtown hotel visitation patterns in four of the nation’s most popular destinations for domestic tourists: Miami, Chicago, New York, and Los Angeles. Focusing on 20 downtown hotels in each city, the analysis explores seasonal variations in domestic travel, city-specific dynamics, and differentiating factors.
Domestic tourism has rebounded strongly in recent years, and hotels in Miami and Chicago have been the biggest beneficiaries. In 2024, visits to analyzed hotels in each of these cities’ downtown areas grew by 8.9% and 7.4%, respectively, compared to 2023. Meanwhile, hotels in downtown and midtown Manhattan saw a more modest 2.0% increase, while Los Angeles experienced a slight year-over-year (YoY) decline in downtown hotel visits.
One factor that may be driving Miami and Chicago’s stronger performance is their higher proportion of long-distance visitors, defined as those visiting from over 250 miles away. Miami remains a top destination for snowbirds and spring breakers, while Chicago serves as a cultural and entertainment hub for the sprawling Midwest. These long-distance leisure travelers may be more likely to splurge on downtown hotel stays during their trips, helping drive hotel visit growth in the two cities.
By contrast, hotels in the Los Angeles and Manhattan city centers drew lower shares of domestic travelers coming from less than 250 miles away. These shorter-haul domestic tourists may be less likely to splurge on downtown hotels than those taking longer vacations. Both cities are also surrounded by numerous regional getaway options that can draw long-haul leisure travelers away from their downtown cores.
Each of the four analyzed cities has its own unique ebbs and flows – and city center hotel visits reflect these patterns. Miami, with its warm, sunny climate, experiences influxes of tourists during the winter and spring, with March seeing the biggest jump in downtown hotel visits last year (13.0% above the monthly visit average). Chicago, which thrives in the summer with its many festivals and events, saw its biggest downtown hotel visit bump in August. Meanwhile, Manhattan experienced a major uptick in December, likely fueled by holiday tourism and New Year celebrations, and Los Angeles visits were highest in the summertime.
What drives these seasonal visit peaks? Miami has long been a top tourism destination, especially in early spring, when snowbirds and spring breakers flock to the city for sun and relaxation. In recent years, the city has seen a rise in short-term domestic tourism, suggesting that the city is becoming increasingly popular for weekend getaways. According to the Placer.ai Tourism Dashboard, the share of domestic tourists staying just one or two nights grew from 71.7% in March 2022 to 78.3% in March 2024.
This shift aligns with an impressive increase in the magnitude of downtown Miami’s springtime hotel visit peak: In March 2022, visits to downtown hotels were 5.0% above the monthly average for the year, a share that more than doubled by 2024 to 12.9%.
These numbers may mean that more people are choosing to head to Miami for a quick break from the cold – and staying in downtown hotels to make the most of their short getaway.
Chicago’s major August visit spike was likely driven by the Windy City’s impressive lineup of major summer festivals, from Lollapalooza to the Chicago Air and Water Show, which draw thousands of attendees from across the country.
Lollapalooza fueled the largest visit spike to the city – between Thursday, August 1st and Sunday, August 4th, visits to downtown Chicago hotels surged between 51.1% and 63.8% above 2024 daily averages for those days of the week. The Air and Water Show and the Chicago Jazz Festival also generated significant hotel visit increases – highlighting the boost these events bring to the city’s tourism and hospitality sector.
The Big Apple draws a diverse mix of visitors throughout the year. But in December – the city’s peak tourist season – visitors pour in from all over the country to skate in Rockefeller Center, browse Fifth Avenue’s festive window displays and experience the city’s unique holiday magic.
And analyzing data from hotels in midtown and downtown Manhattan reveals a striking shift in the types of visitors who stay in the heart of NYC during the holiday season. While visitors from other urban centers dominated downtown hotel stays throughout most of the year – accounting for 47.9% of visits from January to November 2024 – their share dropped to 42.0% in December 2024. Meanwhile, the share of guests from suburban areas and small towns rose from 37.3% to 41.0%, and the share of guests from rural and semi-rural areas nearly doubled, from 3.5% to 6.1%.
These patterns suggest that, though Manhattan typically attracts a wide range of visitors, the holiday season is uniquely appealing to tourists from smaller towns and suburban areas. Understanding these trends can provide crucial context for hotels and civic stakeholders alike as they work to maximize the opportunities presented by the city’s December visit surge.
Los Angeles hotels also experience significant demographic shifts during peak season. In July, visits to downtown LA hotels surged by 15.3% relative to the 2024 monthly visit average. And a closer look at audience segmentation data suggests a corresponding surge in the share of "Flourishing Families" – an Experian: Mosaic segment consisting of affluent, middle-aged households with children. Throughout the year, "Flourishing Families" comprised between 7.7% and 8.7% of the census block groups (CBGs) driving visits to downtown LA hotels. But in July, this share jumped to 9.9%.
These families may be taking advantage of summer vacations to enjoy Los Angeles’ cultural attractions and entertainment. Hotels and city stakeholders who understand the appeal the city holds for this demographic can better cater to them through family-friendly promotions and strategic marketing efforts to target these households.
Downtowns are making a comeback – and hotels in the heart of the nation’s major tourist hubs are reaping the benefits. By understanding who frequents these downtown hotels and when, local businesses and civic leaders can optimize their resource management and strategic planning to make the most of these opportunities.
The New York office scene is buzzing once again, as companies from JPMorgan to Meta double down on return-to-office (RTO) mandates. But just how did New York office foot traffic fare in 2024? How did Big Apple office foot traffic compare to that of other major business hubs nationwide? And how is New York’s office recovery impacting post-COVID trends like the TGIF work week? Are office visits still concentrated mid-week, or are people coming in more on Fridays and Mondays? And how has Manhattan’s RTO affected local commuting patterns?
We dove into the data to find out.
In 2024, New York City cemented its position as the nationwide leader in office recovery. Thanks in part to remote work crackdowns by banking behemoths like Goldman Sachs, Morgan Stanley, and JPMorgan, visits to NYC office buildings in 2024 were just 13.1% below pre-pandemic (2019) levels.
For comparison, Miami’s office foot traffic remained 16.2% below pre-pandemic levels, while Atlanta, Washington D.C., and Boston saw significantly larger gaps at 28.6%, 37.8%, and 43.9%, respectively.
Perhaps unsurprisingly given the Big Apple’s robust year-over-five-year (Yo5Y) recovery, the pace of year-over-year (YoY) visit growth to NYC office buildings was somewhat slower in 2024 than in other major East Coast business centers. Still, New York’s YoY office recovery rate of 12.4% outpaced the nationwide baseline, and came in just slightly below Washington, D.C.’s 15.2% and Atlanta’s 14.6%.
Interestingly, New York’s return to office has not led to a significant retreat from the TGIF work week that emerged during COVID. In 2024, just 11.9% of weekday (Monday to Friday) visits to NYC offices took place on Fridays – only slightly more than the 11.5% recorded in 2023 and significantly below the pre-pandemic baseline of 17.2%.
Meanwhile, Monday has quietly regained its footing as the dreaded start of the New York work week. After dropping significantly in 2022 and 2023, the share of weekday office visits taking place on Mondays rebounded to 18.2% in 2024 – just slightly below 2019’s 19.5%. Still, Tuesday remained the Big Apple’s busiest in-office day of the week last year, accounting for nearly a quarter (24.6%) of weekday NYC office foot traffic.
And diving into Yo5Y data for each day of the work week shows just how much New York’s overall recovery is driven by mid-week visits – and especially Tuesday ones. In 2024, Friday visits to NYC office buildings were down 40.2% compared to 2019. But on Tuesdays, visits were essentially on par with pre-pandemic levels (-0.3%), even as nationwide office visits remained 24.6% below 2019.
Another post-COVID trend that has shown staying power in New York is the growing share of office visits coming from employees who live nearby. As hybrid schedules become the norm, it seems that those commuting more frequently are often just a short subway ride -or even a stroll- away.
The share of NYC office workers coming from less than five miles away, for example, has risen steadily since COVID, reaching 46.0% in 2024. Over the same period, the share of workers coming from 5-10 miles, 10-15 miles, or 25+ miles away has declined.
Looking at commuting trends across the East Coast helps put New York City’s shift into perspective. In 2019, NYC’s share of nearby commuters was on par with Washington, D.C. and slightly below Boston. But while both cities experienced moderate increases in local commuters between 2019 and 2024, New York pulled ahead, outpacing all other analyzed cities in its share of nearby office workers last year.
Miami and Atlanta – two other standout cities in office recovery – also saw significant growth in the percentage of short-distance commuters over the past five years. This trend underscores a broader shift: As hybrid work reshapes commuting habits, employees across multiple markets are more likely to go into the office if they live nearby, reducing reliance on long-haul commutes.
As the nation’s office recovery leader, New York offers a glimpse into what other cities can expect as office visitation rates continue to improve. Even at just 13.1% below pre-pandemic levels, NYC office visit levels continue to rise. And as recovery nears completion, trends that took hold during COVID remain firmly entrenched.
