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Article
Waning Consumer Sentiment Puts Pressure on Retail Industry
Elizabeth Lafontaine
Jun 8, 2026
2 minutes

Have Consumers Reached Their Breaking Point? 

A common theme that spanned across the post-pandemic period of the retail industry has been resilience. Each time consumers throughout the United States faced adversity, they seemed to come back even stronger, often defying logic and expectations. Revenge spending often became the norm for many shoppers over the past six years, even as consumers accumulated mounting debts, utilized buy-now-pay-later services, and faced steep price increases due to tariffs and inflation. It has led to the question or if – or when – consumers might finally reach their breaking point. 

The answer to that question might just be revealing itself to the retail industry in real time. In the face of rising prices across retail goods, services, and gasoline – particularly since the outbreak of the Iran War – consumers appear to be finally hitting the pause button on retail visitation in a stark way. 

This coincides with another sobering statistic regarding consumer sentiment. According to the University of Michigan’s Monthly Survey of Consumers, which tracks consumer sentiment over time since the 1950’s, the May 2026 sentiment index fell to 44.8 – the lowest sentiment recorded since the inception of the survey. Consumers are feeling the pressure in all aspects of life, and their outlook is bleak on areas like the economy and their personal financial situations. 

Retail Traffic Appears to Reflect Waning Consumer Sentiment 

Despite the somewhat strong start to retail visitation in 2026, partially due to favorable comparable periods against early 2025, since mid-April there has been a noticeable change in retail traffic, both to discretionary and non-discretionary sectors. According to the same consumer sentiment index, April stood at 49.8, which was down 4 points from March. 

Discretionary Retail Bears the Brunt of Consumer Caution

While visitation to the Placer 100 Index, which includes 100 of largest retail chains across the U.S., and non-discretionary retail categories are still showing slight growth year-over-year, discretionary categories have declined. At the same time, it should be remembered that this period is being compared to last year’s pre-tariff rally among shoppers, which may also be impacting discretionary consumption. 

Still, discretionary purchases are a logical place for the consumer to begin altering their consumption, especially for lower and middle-income shoppers who might be disproportionately impacted by rising fuel costs. Even with value-based options – like off-price retail – anything that is considered a “want” vs. a “need” are being reconsidered. 

Waning consumer sentiment and increased economic uncertainty can both spur this change in behavior, and with sentiment at a record low, it’s clear that shoppers are trying to save instead of splurge right now.

For more data-driven consumer insights, visit placer.ai/anchor 

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Article
Restaurants at an Inflection Point: Takeaways from the 2026 NRA Show
R.J. Hottovy
Jun 5, 2026
4 minutes

Navigating a More Selective Consumer

We recently attended the 2026 National Restaurant Association Show in Chicago, and the mood on the floor reflected an industry navigating a more complicated demand environment than it faced a year ago. With gas and grocery prices ticking higher over the past few months, consumers are once again tightening their belts and scrutinizing every dining decision, leaving operators to fight harder for share of stomach against a wider range of food retailers. Yet despite the headwinds, the show also surfaced plenty of bright spots: some chains are still driving traffic gains through new products, sharper value messaging, and operational improvements – from menu innovation to loyalty and tech-enabled efficiency – that are resonating with cautious diners. The takeaways below unpack where the pressure is greatest, who's breaking through anyway, and what it all signals for the back half of 2026.

Economic Headwinds Are Driving Diverging Restaurant Performance

Placer’s visitation trends reinforce this uncertain consumer environment. Below, we show weekly year-over-year visit trends for the QSR, fast casual, casual dining, and fine dining categories. After a strong start to February – partly the result of lapping the macroeconomic uncertainty a year ago amid the initial tariff announcements – visitation trends for the QSR, fast casual, and casual dining segments have generally fallen year-over-year (YoY) the past few months. Meanwhile, visits to fine dining restaurants have generally increased YoY, with affluent consumers feeling more confident about the macroeconomic environment given recent stock market highs.

Q1's Standout Restaurant Performers

Even as caution returned to the consumer, several chains showcased at and around the show stood out as clear traffic winners through Q1. In fast casual, CAVA continued to look like the category's runaway story, posting 9.7% same-restaurant sales growth driven by a striking 6.8% jump in guest traffic – outpacing peers including Chipotle, which has been working through a "Recipe for Growth" turnaround after stretches of negative comps. 

In the burger and Mexican QSR space, Burger King delivered a 5.8% U.S. comp gain in Q1 – its biggest lift in years – fueled by family-friendly SpongeBob and Mandalorian tie-ins, while Taco Bell once again served as Yum! Brands' growth engine, leveraging sharp value pricing, steady menu innovation, and a deep digital loyalty program to broaden its appeal across income cohorts.

Regional Favorites and Coffee Challengers Gain Ground

Coffee was also a frequent topic of conversation at the 2026 NRA Show. Dutch Bros has now strung together five-plus quarters of traffic-led same-store sales gains and is rolling out hot breakfast nationwide. Meanwhile, 7 Brew has emerged as the segment's hottest growth story – posting eye-popping traffic gains and on pace to add more than 400 units in 2026 alone – even as Starbucks continues to navigate a turnaround under CEO Brian Niccol. 

Regional QSR burger favorites are pressing their advantage as well. In-N-Out is pushing into Tennessee, Washington, and other new markets, Whataburger continues to extend its footprint outside the Southeast, and Culver's is rolling out a series of menu, technology, and experience updates aimed at sustaining the cult-like loyalty that has long set these regional players apart. In fact, Culver’s might be the story of the QSR category right now, posting same-store visits that ranked among the upper echelon of QSR chains during the first quarter. 

Growing Competition for Share of Stomach 

One of the most persistent themes at this year's show was that restaurants are no longer just competing with each other for share of stomach. Grocery stores, convenience chains, and warehouse clubs are rapidly upgrading their prepared food offerings, and in many cases capturing everyday meal occasions that restaurants once owned. 

Grocery retailers are expanding prepared foods and meals-on-the-go and positioning them as a more affordable alternative to both home cooking and a drive-thru run, while c-stores like 7-Eleven, QuikTrip, and Wawa have invested heavily in made-to-order menus, full kitchens, and even branded QSR partnerships that increasingly rival traditional fast food. Warehouse clubs are pushing in the same direction – Sam's Club, for example, is rolling out fresh, ready-to-serve meals – leaving restaurant operators to defend their turf against a much broader, and noticeably hungrier, retail food ecosystem. YoY visit trends for the QSR category have underperformed other food-at-home categories like grocery stores and superstores over the past twelve months, underscoring this meaningful channel shift.

An Industry at an Inflection Point

Taken together, the 2026 show painted a picture of an industry at an inflection point. The tailwinds of pent-up post-pandemic demand have given way to a more discerning consumer, a wider competitive set, and thinner margins for error. The chains that are winning share are doing so with a clear playbook: relevant menu innovation, disciplined value, sticky loyalty, and operational investments that make the experience faster and easier. 

As we head into the back half of 2026, the gap between the operators executing on those fundamentals and those still searching for an answer is likely to widen further. The pressure on the industry is real, but so is the opportunity – and the brands willing to keep adapting to where the consumer is actually headed should remain well-positioned to come out ahead.

For more data-driven insights, visit placer.ai/anchor 

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Article
Super Mario Galaxy's Impact on Movie Theater Audience
Shira Petrack
Jun 4, 2026
2 minutes

The Super Mario Galaxy Movie dominated the 2026 box office and drove a massive spike in theater visits – but the real story goes beyond ticket sales.

Location analytics as well as audience survey data from The People's Platform reveal how the blockbuster reshaped who went to the movies, how they spent their time, and where they spent their money afterward. Families with children made up a larger share of theater audiences, with theater trade areas reflecting broader economic diversity than any Q1 2026 release. The film also fueled a surge in morning matinee attendance and contributed to shorter average theater dwell times thanks to its family-friendly runtime. And during the first two weeks of the movie's release, the data shows an increase in post-movie theater QSR visitation as families extended the outing beyond the screening itself.

For the full analysis, read the article here.

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Article
Rising Gas Prices Are Changing How America Fills Up – And Shops
Ezra Carmel
Jun 3, 2026
4 minutes

The Iran conflict and resulting supply disruptions pushed average U.S. gas prices from $2.80 per gallon in early January to $4.49 by mid-May – a nearly 60% increase. And while consumers initially appeared willing to absorb higher fuel costs, recent traffic patterns suggest that sustained pressure at the pump may finally be impacting behavior.

Consumers’ Initial Resilience

When gas prices initially began rising in early March 2026, both retail and fuel demand remained relatively resilient. As the chart below shows, discretionary retail and gas station visits hovered near or above prior-year levels – indicating that consumers were largely maintaining their shopping and driving habits. Meanwhile, non-discretionary retail traffic continued to post modest year-over-year (YoY) gains, perhaps a product of ongoing macroeconomic instability and the overall strength of essentials-based retail.

The Easter Escape

The Easter calendar shift – with the holiday falling on April 20th in 2025 and April 5th in 2026 – even provided a temporary lift across all three categories, which may have masked some of the early effects of rising fuel prices. Non-discretionary retail saw the strongest Easter impact – visits rose 10.0% YoY during the week of March 30th, 2026 – as consumers prepared for holiday gatherings. Easter-related travel also appears to have supported gas station visits, which increased 1.3% and 2.2% YoY the weeks of March 30th and April 6th, respectively. Discretionary retail benefited from the calendar shift as well, with visits increasing 5.0% YoY the week of April 6th, and 5.8% YoY the week of April 13th – likely driven by a combination of post-Easter promotions and spring break travel.

Consumers Pump the Brakes

Following a temporary Easter-related lift, location intelligence suggests that consumer behavior reached an inflection point in mid-April. The week of April 13th marked both the second consecutive week in which average gas prices exceeded $4.00 per gallon and the first week since the start of the supply disruption that gas station visits fell below year-ago levels. Since then, gas stations have experienced persistent YoY visitation declines, suggesting that consumers may be driving less or holding out between fill-ups.

Beginning the week of April 20th, discretionary retail traffic also slipped below prior-year levels – pointing to a potential pullback in non-essential shopping trips. Non-discretionary retail proved more resilient, remaining near or above the previous year’s levels from that week onward (a brief YoY visit gap the week of April 13th was likely due to the Easter calendar shift). And yet, even visits to essentials-based categories dipped below prior-year levels the week of May 18th, indicating that consumers may be shopping more deliberately or consolidating trips as transportation costs rise.

Have Consumers Reached a Fuel Price Threshold?

While consumers initially appeared willing to absorb higher fuel costs, recent foot traffic trends suggest that prolonged high prices at the pump have influenced fill-up and retail behavior across the board. However, if consumers continue to see some relief, that pressure could ease in the weeks ahead.

Want to stay informed on the latest consumer behavior trends? Visit Placer.ai/anchor.

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Article
Consumer Desire for Small Indulgences Boosts Hobby Retail
Elizabeth Lafontaine
Jun 1, 2026
3 minutes

Economic Headwinds Increases Demand for Affordable Treats

Consumers aren’t shying away from testing out new hobbies, despite economic headwinds and changes in sentiment. Perhaps, it is actually a response to those factors that have consumers rushing to embrace new activities or socializing with others. Hobbies can act as a small indulgence for shoppers looking for ways to treat themselves at retail without a larger financial investment. 

Typically small indulgences are often associated with categories like beauty or coffee chains, but hobby related retail traffic is also on the rise in areas like craft, books and paper. Consumers looking for activities and third places outside of their homes and offices to socialize have boosted games like Mahjong over the past year, which have prompted retailers to follow the trends and increase assortments that speak to these new interests.

Return to Hobbies Benefits Book and Craft Retailers

Hobby related retailers have been steadily growing visits over the past year, particularly in the book and craft spaces. 

Crafting activities like junk journaling, scrapbooking, needlepoint, and diamond art are all trending, leading to increased interest for chains like Michaels and Hobby Lobby to capture. Crafting retail has consolidated over the past few years with the loss of JOANN, but the demand has shifted to the remaining retailers.

The book category was a leader in 2025, and that momentum hasn’t slowed in 2026. The rise in book clubs as a socialization method has boosted the book industry as a hobby adjacent category. Barnes & Noble also has embraced retail as a third place through community events like storytimes and author events, as well as its cafe. Hobbies can be a catalyst for consumers to check out these retailers, but each of these chains has created reasons for shoppers to return frequently.

The paper category is one that hasn’t seen the same meteoric rise as crafts or books, but it is on the rebound. Paper Source has taken a few pages from its sister-brand Barnes & Noble on diversifying its assortment through areas like gifting and crafting. As consumers grapple with an increasingly digital existence, there does seem to still be a growing affinity for analogue activities and communication including invitations and thank-you notes. Retailers like Paper Source represent how small indulgences can show up for consumers in 2026; even with a smaller price tag, finding joy at retail is unmatched. 

For more data-driven consumer insights, visit placer.ai/anchor

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Article
What Shein Is Really Buying with Everlane
Lila Margalit
May 29, 2026
3 minutes

Just a few months after Allbirds announced it was pivoting to AI, another DTC darling has taken an unexpected turn. Everlane – the upscale, "radical transparency" sustainability brand – has just been bought by ultra-low-price fast-fashion giant Shein for a reported $100 million.

Much of the coverage has framed the deal as Shein buying a sustainability halo to shore up its credibility in the American market. But location analytics point to a more tangible, often overlooked, asset – direct access, through Everlane's brick-and-mortar footprint, to the high-income, urban consumers Shein has long coveted.

Everlane Pulls in Wealthier Shoppers Than Its Already Affluent Neighborhoods

Everlane’s stores are concentrated in affluent neighborhoods. Over the past twelve months, the brand’s potential market posted a median household income (HHI) of $127.7K – 46.3% above the nationwide baseline and a full $39.5K higher than the broader traditional apparel segment.

But even within these wealthy trade areas, Everlane disproportionately attracts the highest-income consumers. During the analyzed period, its captured market registered a median HHI of $142.3K – 11.5% above the brand’s already-affluent trade area. Other traditional apparel chains, by contrast, tend to attract audiences that more closely mirror the demographics of their surrounding markets.

For Shein, the striking gap between Everlane’s captured and potential markets is a signal of the brand’s durable equity: Despite its recent struggles, Everlane still demonstrates a powerful ability to attract highly desirable consumers beyond what would be expected from its physical footprint alone.

Everlane's Audience Lines Up With Shein's Target Demographic

Everlane's audience also lines up neatly with the hip, urban demographic Shein has been trying to reach. "Educated Urbanites" – young, well-educated singles in dense urban areas working relatively high-paying jobs – account for a remarkable 40.8% of Everlane's captured market, against just 3.6% nationwide. The brand also over-indexes on "Ultra Wealthy Families," at 18.4% of its captured audience versus a traditional apparel benchmark of 8.7%.

That profile mirrors the consumer Shein has pursued through temporary pop-ups – including in luxury malls – across major U.S. cities. 

More Than a Sustainability Play

The sustainability narrative may dominate the headlines, but the strategic logic behind Shein’s Everlane acquisition also runs through the customer base itself.

For Shein, Everlane represents a shortcut into a consumer segment it has sought to penetrate more effectively: affluent, urban, brand-conscious shoppers who still value trend relevance. And for Everlane, that same demographic strength helped transform a distressed sale into a strategic acquisition target – while giving Shein a strong incentive to preserve the brand’s positioning going forward.

For more data-driven retail insights, follow Placer.ai/anchor

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Reports
INSIDER
10 Top Brands to Watch in 2024
This report analyzes the latest location intelligence data to identify ten brands poised to succeed in 2024.
February 8, 2024

The State Of Retail 

New year, new retail opportunities. And though 2023 is firmly in the rearview mirror, the economic headwinds that characterized much of the year have yet to fully dissipate. But every challenge also brings with it new opportunities, and many retailers are adapting to meet their customers' changing wants and needs. 

This white paper analyzes location intelligence for 10 brands poised to succeed in 2024. Some, like low-cost apparel and home furnishing stores, are benefitting from consumer trade-down. Others are expanding into rural or suburban areas to meet customers where they are. Read on for some of 2024’s retail winners. 

1. New Balance: From Dad To Dapper

Until around four years ago, New Balance sneakers were commonly seen on the feet of suburban dads – not exactly a recipe for high fashion. But all that began to change in 2019 when the company began collaborating with Teddy Santis, who eventually became New Balance’s creative director. Since then, the brand’s popularity has surged among Gen Z and X and is now one of the fastest-growing sneaker companies in the industry, despite the increasing competition in sneaker space. In 2023, foot traffic to New Balance stores grew 3.3% year-over-year (YoY) and the brand has firmly established itself as ultimate retro cool. 

Diving into the demographics of New Balance stores’ captured market trade area reveals the success of the chain’s rebranding. In 2023, New Balance’s trade area included larger shares of “Ultra Wealthy Families,” “Young Professionals,” and “Educated Urbanites” than the average shoe store’s trade area – highlighting New Balance’s successful reinvention as a brand for the young and hip.  

2. Harbor Freight Tools: A Wide Reach 

The home improvement space is dominated by Lowe’s and Home Depot – but Harbor Freight Tools is quickly making a name for itself as a go-to destination for affordable tools and supplies. 

Over the past few years, Harbor Freight Tools has expanded rapidly, with many of its new stores opening in smaller towns and cities. And the expansion appears to be paying off, with visits up YoY during every month of 2023. And although the chain is now operating with a significantly larger store fleet, the average number of visits per venue has generally increased – indicating that the company is expanding into markets where it is meeting a ready demand.    

3. Winmark: Poppin’ Tags

Over a decade after Mackelmore dropped his smash hit “Thrift Shop” in 2012, second-hand stores are still enjoying their time in the limelight. Shoppers, driven by a desire to reduce waste, find unique styles, and to save a few dollars at the till, continue to flock to thrift stores. And Winmark Corporation, which operates five secondhand goods chains – including apparel brands Plato’s Closet (young adult clothes), Once Upon a Child (children's clothes and toys), and Style Encore (women's clothing) – has benefited from the strong demand. Visits to the three Winmark clothing banners increased an average of 5.3% YoY in 2023. 

The median household income (HHI) in the trade areas of Winmark’s apparel chains tends to be lower than the median HHI in the wider apparel category – so budget-conscious consumers are driving at least some of the company’s growth. With more consumers looking for ways to cut back on spending in 2024, the demand for second-hand clothes is expected to grow even further – and Winmark is likely to continue reaping the benefits. 

4. HomeGoods: Hunting For Deals

HomeGoods, a treasure hunter's dream, is the discount home furnishing retailer owned by off-price retail giant TJX Companies. The chain, which operates over 900 brick-and-mortar stores, recently closed its e-commerce platform to focus on its physical locations – where foot traffic grew 6.0% between 2023 and 2022.

HomeGoods carries kitchen and home decor items along with furniture, and may be benefiting from the relative strength of the houseware segment, driven in part by an increase in at-home entertainment. And in a surprising twist, this low-cost retailer attracts more affluent visitors than visitors to the home furnishing segment overall. The median household income (HHI) in HomeGoods’ trade area stood at $84.7K/year compared to a $78.5K median HHI in the trade area of the average home furnishing chain. As economic uncertainty and the resumption of student loan payments impact consumers, wealthier shoppers seeking a budget-friendly home refresh are likely to continue choosing HomeGoods over pricier alternatives.

5. Bealls: Rural Expansion

Florida-based Bealls, Inc., which got its start as a small town five-and-dime in 1915 in Bradenton, Florida, now operates over 600 stores across the country. The company, which saw an impressive 9.0% YoY increase in visits in 2023, recently consolidated its two largest banners – Burkes Outlet and Bealls Outlet – under the Bealls name. 

One reason for Bealls’ success could be its appeal to rural consumers. Over the past five years, the share of households falling into Spatial.ai: PersonaLive’s “Rural Average Income” segment has steadily increased, growing from 12.6% in 2019 to 15.1% in 2023. With rural shoppers continuing to command ever-more attention from retailers, the increase in visits from this segment bodes well for Bealls in 2024.

6. Ollie’s Bargain Outlet: Built To Last

Ollie’s Bargain Outlet was built for this economy. The chain saw a 13.0% YoY increase in visits in 2023, thanks in part to its popularity among a wide array of budget-conscious consumers. Ollie’s has found success with rural shoppers while maintaining its appeal among value-oriented suburban segments – and the chain’s diverse audience base seems to be setting it apart from other discount retailers. 

A closer look at the chain’s captured market data, layered with the Spatial.ai: Personalive dataset, reveals that Ollie’s trade area includes larger shares of the “Blue Collar Suburbs” and “Suburban Boomer” segments when compared to the wider Discount & Dollar Stores category. As the chain plots its expansion, focusing on suburban and rural areas may help Ollie’s meet its customers where they are. 

7. Trader Joe’s: Young And Hungry

Trader Joe’s has managed to do what few stores can. The company does not invest in marketing, has no online shopping options, and loyalty programs? Forget about it. But despite this unusual approach to running a business, the California native has enjoyed consistent success over the years, with a 12.4% YoY increase in visits in 2023. 

Trader Joe’s is particularly popular among younger shoppers, perhaps thanks to the company’s focus on sustainability and social responsibility – as well as its famously low prices. Analyzing the chain’s trade area using the AGS: Panorama dataset reveals that Trader Joe’s attracts more “Emerging Leaders” and “Young Coastal Technocrats” (segments that describe highly educated young professionals) than the average grocery chain. With Gen Z particularly concerned about putting their money where their mouth is, Trader Joe’s is likely to sustain its momentum in 2024 and beyond.

8. Foxtrot Market: The C-Store Connoisseur

Convenience stores are growing up and evolving into bona-fide dining destinations. And Foxtrot, a Chicago-based chain with 29 stores across Texas, Illinois, Washington, Maryland, and Virginia, is one c-store redefining what a convenience store can be. The chain, which announced a merger with Dom’s Kitchen in November 2023, offers an upscale convenience store experience and is particularly known for including local brands in its product assortment as well as its excellent wine curation and dining options.

Visitors to the chain were significantly more likely to fall into AGS: Behavior & Attitudes dataset’s  “Wine Drinker” or “Nutritionally Aware” segments than visitors to nearby convenience stores. The company plans to ramp up store openings, particularly in the suburbs, where convenience and a good bottle of wine might just find the perfect home as a welcome distraction from the daily grind.

9. Jersey Mike’s: Suburban Style

Jersey Mike’s is one of the fastest-growing franchise dining chains in the country, operating over 2,500 locations in all 50 states. The sandwich chain has seen its popularity take off over the past few years, with 2023 visits up 14.1% YoY and plans to open 350 new stores in 2024. 

The company has long prioritized affluent class suburban customers – and visitation data layered with the Experian: Mosaic dataset reveals that Jersey Mike’s has indeed succeeded in attracting this audience. The percentage of “Booming with Confidence” and “Flourishing Families” (both affluent segments) in Jersey Mike’s trade area was larger than in the trade areas of the average sub sandwich chain. As Jersey Mike’s continues its expansion, focusing on suburban areas may continue to serve the chain well. 

10. Playa Bowl: Surf’s Up

The East Coast may not be the first region that pops to mind when thinking about tropical smoothies – but New Jersey-based Playa Bowls is making it work. The company was founded by avid surf enthusiasts determined to bring the flavors of their favorite surfing towns stateside. 

Playa Bowls has enjoyed strong visit numbers in 2023, with overall visits up 23.0% and average visits per venue up 17.1% YoY – and part of the chain’s success may be driven by its ability to draw wealthier customers to its stores. The Experian: Mosaic dataset reveals that the “Power Elite” segment is overrepresented in the company’s trade areas: The share of households falling into that segment from Playa Bowl’s captured market exceeded their share in the company’s potential market. As the chain continues expanding its domestic footprint, it seems to have found its niche among a wealthy customer base.

Starting The New Year Strong

The past year saw a wide range of challenges facing brick-and-mortar retailers as economic fears continued to shake consumer confidence. But there are plenty of bright spots as the new year gets underway. These ten brands prove that the retail world never stands still, and that the next opportunity is just around the corner.

INSIDER
The Retail Opportunity of Stadiums
Dive into the location intelligence to understand the significant retail and dining opportunities in and around major stadiums – both during games and in the off-season.
January 11, 2024
7 minutes

Play Ball

Sports leagues like the NBA, NFL, and MLB boast billion-dollar revenues – and the venues where these games unfold hold significant commercial potential in their own rights. Many stadiums host concerts and other shows in addition to regularly held sporting matches and can accommodate tens of thousands of spectators at once – creating massive retail, dining, and advertisement opportunities.

This white paper analyzes location intelligence metrics for some of the biggest stadiums across the country to reveal the commercial potential of these venues beyond simple ticketing revenue. Where do visitors of various stadiums like to shop? Do specific sporting and cultural events impact the nearby restaurant scene differently? How can stadium operators, local businesses, and advertisers tailor their offerings to a stadium’s particular audience and make the most of the stadium and the space throughout the year?  

We take a closer look below. 

Major League Visits

The three major sports leagues – the National Basketball League (NBA), Major League Baseball (MLB), and the National Football League (NFL) – play at different points of the year, and the number of games each league holds during the season also varies. 

MLB leads in game frequency, with each team playing 162 games during the regular season, which runs approximately from April through September. Basketball season is also around six months – roughly from mid-October to mid-April – but each NBA team plays only 82 games a season. And the NFL has both the shortest season – 18 weeks running from early September to early January (with the pre-season starting in August) – and the fewest number of matches per team. Understanding the monthly visitation patterns for the various types of stadiums can help advertisers, stadium operators, and other stakeholders ensure that they are leveraging the full potential of the venue throughout the year.

Different Visitation Patterns During the On- and Off-Season

Unsurprisingly, the sports arenas serving the different leagues see visit spikes during their leagues’ respective season. But comparing visit numbers throughout the year to the average monthly visit numbers for each category in 2023 reveals that the relative visit increases and decreases during the on- and off-season vary for each type of stadium. 

MLB stadiums display the steadiest visit strength during the on-season – perhaps due to MLB’s packed game schedule. MLB tickets also tend to be relatively affordable compared to tickets to pro football or basketball matches, which may also contribute to MLB’s consistently strong visit numbers throughout the season. During the MLB off-season, baseball fields – which tend to be uncovered – are relatively empty. 

The seasonal visit spike to NBA arenas is less steady. The beginning and end of the season see strong peaks, and visits slow down slightly during the mid-season months of January and February. Visits then drop during the off-season spring and summer, but the off-season visit dip is not as low as it is for MLB fields – perhaps because the NBA arenas’ indoor nature make them suitable locations for concerts and other non-basketball events. 

Meanwhile, NFL stadiums see the least dramatic drop in visits during the NFL off-season, as these venues’ enormous size also make them the ideal location for concerts and other cultural events that draw large crowds. These arenas’ strong almost year-round visitation numbers mean that sponsors and advertisers looking to expand beyond sports fans to reach a diverse audience may have the most success with these venues. 

Stealing Bases, Winning Retail 

A Higher-Income Visitor Base 

Although MLB offers the most budget-friendly outing, combining STI: Popstats demographic metrics with trade area data reveals that MLB stadium visitors reside in higher-income areas when compared with visitors to NBA or NFL stadiums. 

Baseball fans tend to be older than fans of the other sports, which could partially explain MLB stadium visitors’ higher household income (HHI). The combination of lower ticket prices, higher median HHI among fans, and many games per season offers baseball stadiums significant opportunities to engage effectively with their fan bases. 

But while NBA and NFL stadium attendees may not come from as high-income areas as do MLB stadium visitors, fans of live basketball and football still reside in trade areas with a higher HHI compared to the nationwide median. So by leveraging stadium space, advertisers and other stakeholders can reach tens of thousands of relatively high-income consumers easily and effectively.

An Advertising Slam Dunk

Sports fans are known to be passionate, engaged, and willing to spend money on their team – but stadium visitors also shop for non-sports related goods and services. Retailers and advertisers can draw on location analytics to uncover the consumer preferences of stadium visitors and tailor campaigns, sponsorships, and collaborations accordingly. 

Distinct Retail Choices by Team

Visitation data to the top five most visited MLB stadiums during 2023 showed differences between the apparel and sporting goods shopping preferences of the various stadiums’ attendees. While 39.4% of visitors to Truist Park also visited DICK’s in 2023, only 30.8% of Yankee Stadium visitors stopped by the sporting goods retailer in the same period. Similarly, while 29.9% of visitors to Yankee Stadium frequented Kohl’s, that percentage jumped to 47.3% for Busch Stadium visitors.  

Harnessing location intelligence to see the consumer preferences of a stadium’s visitor base can help retailers, stadium operators, and even team managers choose partnerships and merchandising agreements that will yield the most effective results. 

Fan Tastes: Beyond the Bleachers

Sports and snacks go hand in hand – what would a baseball game be without a hot dog or peanuts? But while every stadium likely provides a similar core of traditional game day eats, each venue also offers a unique set of dining options, both on- and off-premise. And by leveraging location analytics to gain visibility into stadium-goers dining habits, stadium operators and local food businesses can understand how to best serve each arena’s audience.  

End Zone Eats

Mapping where stadium visitors dine before and after games can help stakeholders in the stadium industry reach more fans. 

The chart below shows the share of visitors coming to a stadium from a dining venue (on the x-axis) or going to a dining venue after visiting the stadium (on the y-axis). The data reveals a correlation between pre-stadium dining and post-stadium dining – stadiums where many guests visit dining venues before the stadium also tend to have a large share of guests going to dining venues after the event. For example, the AT&T Stadium in Arlington, Texas, saw large shares of visitors grabbing a bite to eat on their journey to or from the stadium, while the M&T Bank Stadium in Baltimore, Maryland saw low rates of pre- and post stadium dining engagement. 

These trends present opportunities for both local businesses and stadium stakeholders. For example, venues with high dining engagement can explore partnerships with local restaurants, while those with lower rates can build out their in-house dining options for hungry sports fans.

Different Events Drive Different Dining Patterns

Stadiums looking to enhance their food offerings – or local entrepreneurs thinking of opening a restaurant near a stadium – can also get inspired by stadium visitors’ dining preferences. For example, psychographic data taken from the Spatial.ai: FollowGraph dataset reveals that visitors to MetLife Stadium in East Rutherford, New Jersey have a much stronger preference for Asian cuisine compared to New Jersey residents overall. With that knowledge, the stadium can enhance the visitor experience by expanding its Asian food offerings. 

On the other hand, MetLife Stadium goers seem much less partial to Brewery fare than average New Jerseyans, so the stadium operators and restaurateurs may want to avoid offering too many Brewery-themed dining options. Stadium stakeholders can reserve the craft beers for Caesars Stadium, M&T Bank Stadium, and Soldier Field Stadiums, where visitors seem to enjoy artisanal brews more than the average resident in Louisiana, Maryland, and Illinois, respectively. 

All of the stadiums analyzed exhibited unique visitor dining tastes, a reminder that no customer or fan base is alike. Aligning on- or off-site dining options with offerings that align with a given customer base’s preferences can improve overall visitor satisfaction and boost revenues.

Pitches to Plates

Zooming in to look at consumer behavior around individual events reveals further variability in dining preferences even among visitors to the same stadium, with different types of events driving distinct dining behaviors.

State Farm Stadium in Glendale, Arizona, is home to the Arizona Cardinals. The stadium hosted the 2023 Super Bowl, but the NFL stadium also acts as a concert venue for acts ranging from Taylor Swift to Metallica. And location intelligence reveals that the dining preferences of stadium visitors vary based on the events held at the venue. 

During the Super Bowl, sports bars such as Yard House and Buffalo Wild Wings saw the largest increase in visits compared to the chains’ daily average. A month later, attendees at Taylor Swift's concert gave fried-chicken leader Raising Cane’s a significant boost. 

Local restaurants can leverage location analytics to see what types of events are popular with their visitor base and craft collaborations and advertising campaigns that resonate effectively with their patrons.

Final Buzzer

Sports stadiums and arenas are not just spaces for sports and music enthusiasts to gather; they also offer significant commercial opportunities for the surrounding communities. Stadium operators and local businesses can fine-tune their offerings by utilizing location analytics to better connect with their visitor bases and uncover new retail opportunities. 

INSIDER
3 Trends Shaping the Dining Industry
This report leverages the latest location intelligence data to identify three dining trends that will shape the dining industry in 2024.
November 30, 2023

Digging Into Dining

The dining industry showcased its agility over the past couple of years as it rapidly adapted to shifts in consumer preference brought on by COVID and rising prices. And with a new year around the corner, the pace of change shows no signs of slowing down. 

This white paper harnesses location analytics, including visitation patterns, demographic data, and psychographic insights, to explore the trends that will shape the dining space in 2024. Which dining segments are likely to pull ahead of the pack? How are chains responding to changes in visitor behavior? And where are brands driving dining foot traffic by taking advantage of a new advertising possibility? Read on to find out how dining leaders can tap into emerging trends to stay ahead of the competition in 2024. 

Stepping Up To The Plate

Comparing quarterly visits in 2023 and 2022 highlights the impact of the ongoing economic headwinds on the dining industry. The year started off strong, with year-over-year (YoY) dining visits up overall in Q1 2023 – perhaps aided by the comparison to an Omicron-impacted muted Q1 2022. And while overall dining growth stalled in Q2 2023, several segments – including QSR, Fast Casual, and Coffee – continued posting YoY visit increases, likely bolstered by consumers trading down from pricier full-service concepts. 

Foot traffic slowed significantly in Q3 2023 as inflation and tighter consumer budgets constrained discretionary spending. Overall dining visits fell 2.4% YoY, and full-service restaurants – with their relatively high price point compared to other dining segments – seemed to be particularly impacted by the wider economic outlook. But the data also revealed some bright spots: Fast Casual still succeeded in maintaining positive YoY visit numbers and Coffee saw its Q3 visit grow an impressive 5.4% YoY. As the return to office continues, a pre-work coffee run or lunchtime foray to a fast-casual chain may continue propelling the two segments forward. 

Shifting Demographics and Shifting Dining Behavior

Restaurant visitation patterns have evolved over the past few years. Although an 8 PM seating was once the most coveted slot at fine-dining restaurants, recent visitation data suggests that sitting down to dinner earlier is rising in popularity. 

But among the QSR segment, the opposite trend is emerging, with late-night visits rising. Analyzing hourly foot traffic to several major QSR chains reveals that the share of visits between 9 PM and 12 AM increased significantly between Q3 2019 and Q3 2023. Even Taco Bell – already known for its popularity among the late-night crowd – saw a substantial increase in late-night visits YoY – from 15.4% to 20.3%. 

Younger Customers Staying Out Later

Who is driving the late night visit surge? One reason restaurants have been expanding their opening hours is to capture more Gen-Z diners, who tend to seek out nighttime dining options. But location intelligence reveals that younger millennials are also taking advantage of the later QSR closing times. 

An analysis of the captured market for trade areas of top locations within one of Taco Bell’s major markets – the ​Chicago-Naperville-Elgin, IL-IN-WI Metropolitan area – reveals a year-over-four-year (Yo4Y) increase in “Singles & Starters.” The “Singles & Starters” segment is defined by Experian: Mosaic as young singles and starter families living in cities who are typically between 25 and 30 years old. As consumers continue to prioritize experiential entertainment and going out with friends, late-night dining may continue to see increased interest from young city-dwellers. 

Smoothies Drive Weekend Visits

Millennials and Gen-Z consumers aren’t only heading to their favorite fast food joint for a late-night bite – these audience segments are also helping drive visits on the weekends. Smoothie King is one chain feeling the benefits of young, health-conscious consumers.

The chain, which opened in New Orleans, LA, in 1973 as a health food store, has since grown to over 1,100 locations nationwide and is currently expanding, focusing on the Dallas-Fort Worth CBSA. The area’s Smoothie King venues have seen strong visitation patterns, particularly on the weekends – weekend visits were up 3.4% YoY in Q3 2023.  The smoothie brand’s trade areas in the greater Dallas region is also seeing a YoY increase in weekend visits from “Young Professionals” – defined by the Spatial.ai PersonaLive dataset as “well-educated young professionals starting their careers in white-collar or technical jobs.” 

Sports and Dining - Match Made in Heaven

While some dining chains are appealing to the late-night or weekend crowd, others are driving visits by appealing to sports lovers. How have recent rule changes around student athletes changed the restaurant game, and how can college football teams drive business in their hometowns?

Scoring Big: Leveraging Fan Insights to Fuel Successful Partnerships

College sports have long been a major moneymaker, with top-tier teams raking in billions of dollars annually. And as of 2021, college athletes can enjoy a piece of the significant fan following of college sports thanks to the change in the NCAA’s Name, Image, and Likeness (NIL) rules, which now allows student athletes to sign endorsement deals.

Since then, multiple restaurants have jumped on the opportunity to partner with student athletes, some of whom have millions of followers on Instagram and TikTok. Chains like Chipotle, Sweetgreen, Slim Chickens, and Hooters have all signed college athletes to various brand deals.

How can brands ensure they partner with athletes their customers will want to engage with? Analyzing a chain’s audience by looking at the interests of residents in a given chain’s trade area can reveal which type of athlete will be the most attractive to each brand’s customer base. For example, data from Spatial.ai: Followgraph provides insight into the social media activity of consumers in a given trade area and can highlight desirable partnerships. 

Examining the trade areas of Chipotle, Sweetgreen, Slim Chickens, and Hooters, for instance, reveals that Sweetgreen’s visitors tended to have the largest share of Women’s Soccer followers. Conversely, Sweetgreen’s trade area had lower-than-average shares of College Football Fans or College Basketball Fans, while residents of the trade areas of the other three chains showed greater-than-average interest in these sports. Leveraging location intelligence can help companies choose brand deals that their customers resonate with and find the ideal athletes to represent the chain. 

College Gameday - Wins for Dining

Finding the right college athlete partnership is one way for dining brands to appeal to college sports enthusiasts. But dining chains and venues located near major college stadiums also benefit from the popularity of their local team by enjoying a major game day visit boost. 

One of the country’s most popular college football teams, the Ohio State Buckeyes, can draw millions of TV viewers, and its stadium has a capacity of 102,780 – one of the largest stadiums in the country. And while tailgating is a popular activity for Buckeyes fans, nearby restaurants are some of the biggest beneficiaries of the college football craze. Panera experienced a 235.3% increase on game days as compared to a typical day, Domino’s Pizza visits grew by 283.3%, and Tommy’s Pizza, a local pie shop, saw its visits jump by a whopping 600.9%. 

Game Day Visitor Spikes

This influx in diners also causes a major shift in game day visitor demographics, as revealed by changes in visitors at dining venues located near stadiums of two of the nation’s best college football teams – the Ohio State Buckeyes and Ole Miss Rebels. Based on Spatial.ai: Personalive data for the captured market of these dining venues, game day visitors tended to come from “Ultra Wealthy Families” when compared to visitors during a typical non-game day in September or October. 

The analysis indicates that popular sporting events create a unique opportunity for restaurants near college stadiums to attract high-income customers game day after game day, year after year. 

Subwars: Room for Everyone

While some spend game day tailgating or visiting a college restaurant, others hold a viewing party – with a six-foot submarine. And the sub’s popularity extends beyond Superbowl Sundays. Sandwich chains including Jersey Mike’s, Firehouse Subs, Jimmy John’s, and Subway (recently purchased by the same company that owns Jimmy John’s) have seen sustained YoY increases in visits and visits per venue in the first three quarters of 2023.

Some of the growth to these chains may be related to their affordability, a draw at all times but especially during a period marked by consumer uncertainty and rising food costs. And subway leaders seem to be seizing the moment and striking while the iron is hot – Jersey Mike’s opened 350 stores in 2023 and still saw its YoY visits per venue grow by 6.6%. And Subway reported ten consecutive quarters of positive sales, a promising sign for its new owner. 

Sandwich Chains Attract a Wide Consumer Base

The love for a healthy, affordable sandwich extends across all income levels, with all four chains seeing a range in their visitors' median household income (HHI). Out of the four chains analyzed, Jersey Mike’s – which has long prioritized a suburban, middle-income customer – had the highest trade area median household income of the four chains at $77.3K/year. Subway, known for its affordability, had the lowest, with $62.9K/year. The variance in median HHI combined with the strong foot traffic growth shows that when it comes to sandwiches, there’s something for everyone. 

So What’s The Dining Space Cooking Up?

Persistent inflation and declining consumer sentiment may pose serious challenges for the dining space, but emerging trends are helping boost some restaurants. Customers seeking out a late-night bite drive visits to QSR chains, and health-conscious diners are boosting foot traffic to smoothie bars and sandwich shops. Meanwhile, sports sponsorships and game-day restaurant visits can provide a boost to dining businesses that take advantage of these opportunities. 

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