Skip to main content
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
0
0
0
0
----------
0
0
Articles
Article
Panera Bread Well Positioned for Possible IPO
With rumors swirling of a potential Panera Bread IPO in 2024, we dove into the data to find out how the St. Louis, Missouri-based company is performing – and what sets Panera apart from its competition. 
Shira Petrack
Mar 25, 2024
4 minutes

With rumors swirling of a potential Panera Bread IPO in 2024, we dove into the data to find out how the St. Louis, Missouri-based company is performing – and what sets Panera apart from its competition. 

Panera Bread’s Foot Traffic on the Rise 

Panera Bread has been on a growth spurt recently, with monthly visits over the past 12 months consistently exceeding 2022/2023 levels. Part of the traffic increase may be due to the brand’s larger store fleet – Panera expanded into urban and non-traditional markets with small-format locations focused on pick-up and digital ordering. And the company is not resting on its laurels, with Panera revamping its menu to compete more directly with meal-focussed fast casual concepts.

bar graph: Panera Bread Posted Consistent Visit Growth over the past 12 months.

Panera Plays a Unique Role Within the QSR/Fast Casual Landscape

Because Panera straddles the line of coffee QSR and fast-casual lunch spot, there is no one dining chain that directly competes with Panera on all fronts. Instead, Panera plays a unique role in the QSR/fast casual landscape: The chain has a strong café feel, with the company’s “Sip Club” membership program seems specifically designed to appeal to customers looking for frequent coffee fixes. But Panera also offers more substantial fare, and the upcoming menu overhaul promises to add even more hearty salads and affordable sandwiches to its array of options. 

The new menu may be aimed towards attracting more budget-conscious diners thanks to a focus on larger portions and the addition of several items priced at under $10. Some speculate that the changes are also part of the company’s broader refocusing towards the lunchtime daypart. Comparing Panera to Starbucks, which competes with Panera on the coffee shop and affordable foods front, and to Sweetgreen, a strong presence in the fast-casual lunch market, can shed light on Panera’s role within the increasingly competitive dining landscape. 

Panera’s Visit Trends Reveal Its Appeal During All Day Parts

Panera’s hourly visitation pattern highlights its unique place within the wider QSR-fast casual landscape. Like Sweetgreen, Panera experiences a lunchtime foot traffic rush – 30.8% of daily visits to the chain take place between 12 PM and 2 PM. But Panera also receives almost a third of its visits before noon – 30.2% of visits to the chain take between 6 AM and 11 AM, compared to just 13.2% of visits to Sweetgreen. Between 9 AM and 11 AM, Panera’s hourly visit share of 20.8% is almost on par with Starbucks’ 25.3%. (The small number of morning Sweetgreen visits is likely also driven by a difference in opening hours, with most Sweetgreen locations only opening at around 10:30 AM). 

Meanwhile, Panera also seems to be a strong dinner contender. Although Panera’s evening performance may not be quite as strong as Sweetgreen’s, the St. Louis-based dining chain still sees 17.3% of its daily visits between 6 PM and 8 PM – almost double Starbucks’ 9.8.%. 

These hourly visitation patterns indicate that while a significant contingent of Panera patrons treat the chain as their go-to coffee shop, many others tend to consider Panera as a lunch or early dinner destination. 

bar graph: Panera's hourly visit patterns sets it apart from competitors

Demographically, Panera’s Visitor Base is Most Similar to Starbucks’

Although analyzing hourly visitation patterns highlight similarities between Panera and Sweetgreen, focusing on the three chains’ visitor bases reveals many more similarities between Starbucks and Panera. 

The median HHIs in Panera and Starbucks’ trade areas stand at $79.2K/year and $76.4K/year, respectively. Around 34% of both chains’ trade areas consist of non-family and one-person households and 28% consist of households with children. Meanwhile, Sweetgreen tends to attract a much larger share of affluent singles – 42.9% of households in Sweetgreen’s trade area are non-family and one person households, and the salad and grain-bowl focused chain has a trade area median HHI stands at $102K/year.

It seems, then, that although Panera appears to compete with Sweetgreen for the lunch rush – and to a lesser extent, for dinner visits as well – the two brands’ audience bases are substantially different. On the other hand, Panera’s visitor base seems to overlap significantly with that of Starbucks – which may explain Panera’s move towards enhanced portion sizes and affordable meal options, which may set it even further apart from the Seattle-based coffee giant.

bar graph: Panera's trade area composition most similar to that of Starbucks. based on the STI: PopStats dataset and placer.ai captured trade area data

Bright Future Ahead 

Panera Bread is one of 2024’s most anticipated IPOs – and location intelligence metrics suggest that the buzz is well substantiated. 

For more data-driven dining insights, visit our blog at placer.ai.

This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.

Article
Happy Nowruz! Celebrating Persian New Year with a Tour of Tehrangeles
Caroline Wu
Mar 22, 2024

Nowruz took place on March 20 this year, and this celebration of the spring equinox dates back over three thousand years.  Westwood Blvd, just south of UCLA, is home to a profusion of Persian restaurants, markets, bookstores, and ice-cream stores with flavors not found in your typical Baskin-Robbins.  Hence, the affectionate moniker Tehrangeles for this little pocket where an Iranian diaspora has settled.  

Restaurants like Shamshiri Grill, with its juicy beef koobideh kebab broiled to perfection and tomatoes that burst in your mouth, proves to be a hit with a wide cross-section of Angelenos.  For dessert, be sure to stop at nearby Saffron & Rose for their namesake flavors or Mashti Malone’s for a uniquely Persian faloodeh shirazi, similar to a rosewater sorbet, topped with cherry sauce and rice starch vermicelli.

Shamshiri Grill Ethnicity

There are also numerous Persian markets in the area should you want to buy groceries and try cooking yourself.  Jordan Market, Tehran Market, and Star Market all see over half their clientele come from the segment of Educated Urbanites.

Persian markets segments

If you’d like to simultaneously celebrate Women’s History Month and buy yourself a little something for the New Year, then look no further than Cult Gaia, just a short drive away in West Hollywood.  Founded by Jasmin Larian Hekmat in 2012, its Ark bag reached cult status within just a few years.  Oozing a vacation-ready vibe and cool-girl aesthetic, the LA-based designer has most recently opened up a new store on the ritzy island of St. Barths.  While the majority of visits to the West Hollywood store come from metro LA, there are still quite a few fans coming from further afield to shop.

Cult Gaia trade area image

Article
Who Will Benefit From Family Dollar’s Downsizing?
Family Dollar will be dramatically rightsizing its store fleet, with 600 stores slated for closure in 2024. We dove into the location intelligence for Family Dollar and three other leading value-forward retailers to understand which chain stands to benefit most from Family Dollar’s contraction. 
Shira Petrack
Mar 21, 2024
5 minutes

Family Dollar’s parent company Dollar Tree recently announced plans to dramatically rightsize the discount chain’s store fleet, with 600 stores slated for closure in 2024 and more to follow in upcoming years for a total of almost 1000 closures. We dove into the location intelligence for Family Dollar and three other leading value-forward retailers to understand which chain stands to benefit most from Family Dollar’s contraction. 

Discount & Dollar Store Growth Bypassed Family Dollar  

Dollar Tree’s plans to close almost 1000 Family Dollar stores did not surprise retail analysts. Discount & Dollar Stores have been on the rise in recent years, driven in part by significant expansions – visits to the industry up 25.4% in Q1 2023 and up 55.8% in Q4 2023 relative to pre-pandemic Q1 2019. But this growth seems to have bypassed Family Dollar. Q1 2023 visits to the brand were up just 0.8% and traffic during the critical holiday-driven Q4 2023 was up just 9.8% since Q1 2019.  

Meanwhile, the eponymous banner of Family Dollar’s parent company Dollar Tree outperformed the wider industry during the same period, with a 28.4% increase in Q1 2023 visits and a 72.1% increase in Q4 2023 visits relative to a Q1 2019 baseline.

line graph: family dollar has been underperforming wider industry for years.

Competition for the Visitor Base of Shuttered Family Dollars

The Discount & Dollar Store space includes major players like Dollar General and the Dollar Tree banner that can fill the voids left by shuttering Family Dollar Venues. Walmart also may step into some of the newly created gaps. Analyzing the demographic and psychographic composition of the trade areas of these four chains – Family Dollar, Dollar General, Dollar Tree, and Walmart – may reveal the chain(s) best positioned to cater to Family Dollar’s current visitor base. 

Family Dollar and Dollar General Share Hourly Visitation Patterns 

Most people have set daily shopping habits, and chains will likely have more success vying for Family Dollar’s visitor base if they can accommodate the current visitation patterns of Family Dollar shoppers.  

Family Dollar and Dollar General respectively receive 37.0% and 37.9% of their daily visits between the hours of 5:00 PM and 8:59 PM. Meanwhile, only 31.2% of Dollar Tree’s visitors and 34.3% of Walmart visitors visited those chains in the late afternoon and evening. The similarities between Dollar General and Family Dollar’s visitation patterns may mean that Dollar General’s staffing and opening schedule is suited to handle the influx of former Family Dollar visitors without making these visitors modify their current shopping behavior.  

stacked bar graph: family dollar and dollar general have similar hourly visitation patterns

Family Dollar Serves a Distinct Demographic Base

Analyzing the four chains by trade area median household income (HHI) also shows that Family Dollar is closer to Dollar General than to Walmart or Dollar Tree – but the data also reveals that Family Dollar serves a distinct demographic base. The chain has a potential market median HHI of $62.1K and a captured market median HHI of $48.3K – in both cases, the lowest trade area median HHI of the four chains analyzed. 

Potential market analysis weighs the Census Block Groups (CBG) making up a trade area according to the number of residents in each CBG. The low median HHI in Family Dollar’s potential market means that the chain’s venues tend to be located in lower-income areas compared to the other chains’ store fleets. 

Captured market median HHI reflects the median HHI in the CBGs making up a trade area weighted according to the number of visits to the chain from each CBG. And comparing the four chains indicates that the gap between Family Dollar and the other three chains is even larger when looking at the captured market median HHI, with Family Dollar serving the lowest income households within its potential market. 

Still, Dollar General’s trade area median HHI is closest to that of Family Dollar – although Family Dollar’s trade area median HHI is still significantly lower than that of Dollar General – which could mean that Dollar General will be most attractive to Family Dollar’s former visitors. 

bar graph: family dollar serves the lowest income households compared to leading value-forward retailers.

But looking at other metrics suggests differences in household composition between Family Dollar and Dollar General. Although the potential market share of households with children is similar for the two chains, Family Dollar’s captured market share is higher while Dollar General’s captured market share of households with children is lower. 

Family Dollar’s popularity among lower-income households with children may explain why the chain has been struggling in recent years, as this demographic has been particularly hard-hit by the recent economic headwinds. And this distinct demographic base may also mean that Dollar General might want to make some merchandising, pricing, or marketing adjustments to best serve Family Dollar’s former visitors. 

bar graph: family dollar serves more households with children than dollar general

Psychographic Similarities between Family Dollar and Other Discounters’ Visitor Base

Although the demographic composition of Family Dollar’s trade areas sets the chain’s visitor base apart, diving into the psychographic segmentation of the chain’s captured and potential market highlights similarities with other value-forward retailers. 

All four chains analyzed seem particularly popular with rural audiences – specifically with the Rural Average Income and Rural Low Income segments as defined by the Spatial.ai: PersonaLive dataset. (Dollar General and Walmart also see a disproportionate number of visits from the Rural High Income segment within their potential markets.) So some of Family Dollar’s rural shoppers may already be visiting Walmart or Discount & Dollar Stores – and these other retailers may choose to open in areas where Family Dollar is closing and where no other discounter currently operates. 

bar graphs: family dollar visitor base also visits dollar general, dollar tree, and Walmart

The massive rightsizing of Family Dollar’s store fleet creates major opportunities for other value-driven retailers to expand their reach. Who will end up benefiting most from these shifts? 

Check in with placer.ai to find out. 

This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.

Article
Dave & Buster’s and Main Event Entertainment: Food and Fun for Everyone
How did Dave & Busters and Main Event Entertainment fare in the final months of 2023 and at the start of 2024? And what lies in store for them in the months ahead? We examine the data to find out.
Lila Margalit
Mar 20, 2024
3 minutes

Last year’s retail vibe was nothing if not experiential. Inflation led consumers to trade down and cut back on discretionary spending –  but people still sought out fun, affordable venues to meet up with friends and let off some steam. 

So with 2023 firmly in the rearview mirror, we dove into the data to check in with Dave & Buster’s Entertainment Inc., owner of eatertainment chain Dave & Buster's, and – since 2022 – Main Event Entertainment. How did the company’s two brands fare in the final months of 2023 and at the start of 2024? And what lies in store for them in the months ahead? 

No Inside Voices, Please

Dave & Buster’s, the sports bar arcade that invites harried grown-ups to cast aside their worries and “unlearn adulthood”, is thriving. With some 160 venues across 42 states, Dave and Buster’s offers the most tightly-wound consumers an inexpensive escape from real life – someplace they can unwind with friends over a beer, some mouthwatering shareables, and a bit of friendly skee-ball. 

Over the past several years, Dave & Buster’s has grown its store count, and in 2022 broadened its portfolio with Main Event Entertainment – the family-oriented eatertainment concept that pairs arcade games with larger format activities such as laser tag and bowling. And since November 2023, both brands have sustained mainly positive year-over-year (YoY) visit growth, disrupted only by January 2024’s inclement weather.

bar graph: Dave & Buster's and Main Event enjoy mostly positive YoY visit growth since November 2023

Reaching Wider Audiences 

Main Event Entertainment’s purchase by Dave & Buster’s appears to have been a natural move on the company’s part. Overlaying foot traffic data with demographics from STI’s PopStats reveals that the two chains’ comparable offerings attract customers with similar income profiles: In 2023, Dave & Buster’s’ and Main Event’s captured markets featured median household incomes (HHIs) of $67.3K and $67.6K, respectively – just under the nationwide baseline of $69.5K. 

But the acquisition of Main Event has also allowed Dave & Buster’s Entertainment, Inc. to broaden its visitor base. Both of the company’s brands attract plenty of singles and families with children. But while Dave & Buster’s young-adult-oriented vibe holds special appeal for people living on their own, Main Event’s child-friendly activities make it a particularly attractive destination for parental households. Together, the two chains offer something for everyone – cementing the company’s role as an eatertainment leader. 

bar graph: dave & Buster's is more likely than Main Event to Draw singles, while Main Event holds special appeal for families with Children.

Gaming the System With Special Promotions

Dave & Buster’s and Main Event also enjoy similar weekly visitation patterns. Unsurprisingly, the two chains are busiest on Saturdays, followed by Sundays and Fridays, and quieter during the rest of the week. But both brands have also found creative ways to boost weekday visits. On Wednesdays, Dave & Buster’s offers a 50%-off deal, letting customers play their favorite games at half the price – and fueling a significant midweek foot traffic spike. Main Event Entertainment, for its part, draws weekday crowds on Mondays with an afternoon all–you-can-play special

bar graph: average share of weekly visits by day of week to dave & buster's and Main Event.

Friends Definitely Let Friends Let Go (Especially During Spring Break!)

Everybody needs to let their hair down sometimes – and with Spring Break right around the corner, both Dave & Buster’s and Main Event are building momentum with seasonal specials aimed at making their offerings even more affordable. 

For both chains, March is an important milestone – in 2023, Dave & Buster’s and Main Event drew 41.0% and 82.9% more traffic during the week of March 13th, respectively, than they did, on average, throughout the rest of year. And if recent visit trends are any indication, the two brands appear poised to enjoy a healthy Spring Break and a strong rest of 2024. 

For more data-driven retail and dining insights, follow Placer.ai.

This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.

Article
Darden Brands: Location Analytics and Consumer Behavior
Last year saw economic headwinds in the dining industry, but Darden-owned chains like Olive Garden, LongHorn Steakhouse, and Cheddar’s Scratch Kitchen saw strong foot traffic patterns. We examine the location analytics to see how consumer behavior shifts are impacting the dining space.
Ezra Carmel
Mar 19, 2024
3 minutes

Despite the individual restaurant success stories in 2023, last year was also a period of economic headwinds in the dining industry. But Darden Restaurants – and its largest chains Olive Garden, LongHorn Steakhouse, and Cheddar’s Scratch Kitchen – continued to drive foot traffic. We dove into the location analytics for these three Darden brands and took a closer look at the shifts in consumer behavior impacting the dining space.

A Great Start

Foot traffic in 2023 was largely positive for Olive Garden, LongHorn Steakhouse, and Cheddar’s Scratch Kitchen, with the strong visit trends likely helping drive Darden’s recent sales growth.

All three brands posted impressive YoY visit growth in Q1 2023, perhaps aided by the comparison to an Omicron-impacted, muted Q1 2022. LongHorn Steakhouse then pulled ahead of the pack in Q2 and Q3 with YoY foot traffic up 3.7% and 4.8%, respectively, before finishing the year off strong with a 3.8% YoY visit increase in Q4. But the real Darden star in Q4 was Olive Garden. The Italian-focused chain’s success was likely bolstered by the return of the Never Ending Pasta Bowl – offered from late September 2023 through mid-November – which appears to have attracted even more hungry diners than it did the previous year.

Meanwhile, YoY visits to Cheddar’s Scratch Kitchen increased during the first three quarters of 2023 and held relatively steady in Q4 – YoY visits during the last quarter of the year were down just 0.7% – highlighting the overall strength of Darden’s portfolio. 

bar graph: darden brands drive visits in 2023

Best Served Hot

Though 2023 was a particularly successful year for Darden foot traffic, Olive Garden, LongHorn, and Cheddar’s were not immune to this year’s arctic blast. The extreme weather in January 2024 impacted dining visits and put a damper on traffic to these chains. But once the weather warmed up in February 2024, YoY visits to Olive Garden, LongHorn, and Cheddar’s began to heat up as well – outpacing even the strong early 2023 traffic – indicating that Darden brands are likely in for another year of robust visits. 

bar graph: in february 2024 darden foot traffic recovers from frigid January

Darden Dines Early

Diving deeper into the analytics for Darden’s brands indicated that shifts in consumer behavior may be a factor in the restaurants’ recent foot traffic gains. Analysis of hourly visits to Olive Garden, LongHorn, and Cheddar’s since 2019 revealed that a greater share of visitors are now engaging with their favorite restaurants during non-traditional dayparts in the mid and late afternoon. 

The share of daily Olive Garden, LongHorn, and Cheddar’s visitors visiting between 2 PM and 5:59 PM was higher in 2023 than in 2019 for all three brands. Olive Garden had the largest share of mid and late afternoon visits in 2022 at 32.6% and maintained its share of 2:00 PM to 5:59 PM visitation in 2023. Meanwhile, LongHorn and Cheddar’s share of visits during the 2:00 PM to 5:59 PM daypart continued increasing in 2023 relative to the previous year, which suggests that this trend of late afternoon and early dinner visits is becoming the new normal. 

As eating out early is becoming more prevalent in the casual dining space – as well as in fine dining and steakhouse restaurants – Darden might capitalize on this trend by adding more happy hours and other late-afternoon specials to its restaurants’ menus.

bar graph: darden drives traffic from early diners

Ready for the Next Course

Darden’s biggest chains succeeded in driving foot traffic growth in 2023 and early 2024. Location analytics indicated that while demand for the brands is consistent, consumer behavior is always changing. How will these restaurants navigate the rest of 2024? Visit Placer.ai to find out.

This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.

Article
Nike and lululemon: a Strong 2023, Sprinting into 2024
With athleisure and sportswear becoming bonafide wardrobe staples, more consumers than ever are investing in high-end items. Two players—Nike and Lululemon—are at the forefront of this trend. We examine the demographics of the two chains' consumer bases to see what is driving visits.
Ezra Carmel
Mar 18, 2024
3 minutes

Athleisure and sportswear are a go-to for consumers looking to move seamlessly between activities – from a workout to work-from-home. That functionality has kept the category running hot in recent years even while more consumers are getting back to the office and socializing. And since athleisure and sportswear are now bonafide wardrobe staples, more consumers are investing in high-end items. We dove into the data for two of the category’s biggest upscale players – Nike and lululemon – in order to take a closer look at the consumer behavior driving visit growth.

Without Breaking A Sweat

During all four quarters of 2023, Nike and lululemon saw year-over-year (YoY) foot traffic growth that surpassed the visit increases in the wider Athleisure & Sportswear space. Part of Nike’s sizable 2023 YoY visit gains were likely due to the addition of a large number of stores relative to its somewhat modest footprint. Nike is continuing to invest in own-brand stores to boost DTC business including the first U.S. Michael Jordan "World of Flight" store coming to Philadelphia, PA. Lululemon also expanded its store count – albeit more modestly – which likely also helped the company stay ahead of the competition. 

bar graph: mike and lululemon stores est the athleisure and sportswear category. quarterly 2023

How is 2024 Shaping Up?

Fueled by significant store growth, Nike managed to keep YoY foot traffic positive in the first two months of 2024 despite the arctic blast that plagued overall retail visits in January. 

Lululemon and the wider Athleisure & Sportswear space were less insulated from the effects of the storm, and the comparison to a strong 2023 made for mild YoY visit gaps in January 2024. But by the end of February 2024, both lululemon and the Athleisure & Sportswear space had narrowed their visit gaps and appeared to be on an upward trajectory. 

bar graphs: nike continues to drive visits in 2024, lululemon on the rebound

An Affluent Incline

Diving deeper into the demographic data for Nike’s trade area indicated that the aggressive expansion is not the only factor driving the brand’s recent foot traffic gains. Analysis using the AGS: Demographic Dimensions dataset revealed that since the 2021 retail reopening – and specifically Q3 2021 – the median household income (HHI) of Nike’s captured market has been higher than that of its potential market*. And the gap between the median HHI in the brand’s captured and potential markets seems to have widened even further in 2022-2023. 

Driving traffic from affluent consumers appears to be an intentional strategy by the brand. Nike CEO John Donahoe recently noted that the brand is expanding in products across price points and now offers more expensive womenswear than ever before – and location intelligence indicates that this strategy is working. By Q4 2023, the median HHI of Nike’s captured market had climbed to $95.6K – the highest in nearly five years. This suggests that despite the adverse impact of inflation on some aspirational shoppers, Nike is succeeding in driving high-value foot traffic.

*A chain’s potential market refers to the population residing in a given trade area, where the Census Block Groups (CBGs) making up the trade area are weighted to reflect the number of households in each CBG. A chain’s captured market weighs each CBG according to the actual number of visits originating to the chain from that CBG.

line graph: nike captures visits from high-income shoppers

Will the success of upscale athleisure and sportswear continue in 2024? Visit Placer.ai to find out.

This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.

Reports
INSIDER
Exploring the Car Dealership Space
Dive into the foot traffic and audience segmentation data to find out where the new and used auto dealership space stands in 2023.

Overview 

This report leverages location intelligence data to analyze the auto dealership market in the United States. By looking at visit trends to branded showrooms, used car lots, and mixed inventory dealerships – and analyzing the types of visitors that visit each category – this white paper sheds light on the state of car dealership space in 2023. 

Shifts in Auto Dealerships Visit Trends

Prior to the pandemic and throughout most of 2020, visits to both car brand and used-only dealerships followed relatively similar trends. But the two categories began to diverge in early 2021. 

Visits to car brand dealerships briefly returned to pre-pandemic levels in mid-2021, but traffic fell consistently in the second half of the year as supply-chain issues drove consistent price increases. So despite the brief mid-year bump, 2021 ended with overall new car sales – as well as overall foot traffic to car brand dealerships – below 2019 levels. Visits continued falling in 2022 as low inventory and high prices hampered growth.  

Meanwhile, although the price for used cars rose even more (the average price for a new and used car was up 12.1% and 27.1% YoY, respectively, in September 2021), used cars still remained, on average, more affordable than new ones. So with rising demand for alternatives to public transportation – and with new cars now beyond the reach of many consumers – the used car market took off and visits to used car dealerships skyrocketed for much of 2021 and into 2022. But in the second half of last year, as gas prices remained elevated – tacking an additional cost onto operating a vehicle – visits to used car dealerships began falling dramatically. 

Now, the price of both used and new cars has finally begun falling slightly. Foot traffic data indicates that the price drops appear to be impacting the two markets differently. So far this year, sales and visits to dealerships of pre-owned vehicles have slowed, while new car sales grew – perhaps due to the more significant pent-up demand in the new car market. The ongoing inflation, which has had a stronger impact on lower-income households, may also be somewhat inhibiting used-car dealership visit growth. At the same time, foot traffic to used car dealerships did remain close to or slightly above 2019 levels for most of 2023, while visits to branded dealerships were significantly lower year-over-four-years. 

The situation remains dynamic – with some reports of prices creeping back up – so the auto dealership landscape may well continue to shift going into 2024.

Used Cars Appeal to a Range of Consumers

With car prices soaring, the demand for pre-owned vehicles has grown substantially. Analyzing the trade area composition of leading dealerships that sell used cars reveals the wide spectrum of consumers in this market. 

Dealerships carrying a mixed inventory of both new and used vehicles seem to attract relatively high-income consumers. Using the STI: Popstats 2022 data set to analyze the trade areas of Penske Automotive, AutoNation, and Lithia Auto Stores – which all sell used and new cars – reveals that the HHI in the three dealerships’ trade areas is higher than the nationwide median. Differences did emerge within the trade areas of the mixed inventory car dealerships, but the range was relatively narrow – between $77.5K to $84.5K trade area median HHI. 

Meanwhile, the dealerships selling exclusively used cars – DriveTime, Carvana, and CarMax – exhibited a much wider range of trade area median HHIs. CarMax, the largest used-only car dealership in the United States, had a yearly median HHI of $75.9K in its trade area – just slightly below the median HHI for mixed inventory dealerships Lithia Auto Stores and AutoNation and above the nationwide median of $69.5K. Carvana, a used car dealership that operates according to a Buy Online, Pick Up in Store (BOPIS) model, served an audience with a median HHI of $69.1K – more or less in-line with the nationwide median. And DriveTime’s trade areas have a median HHI of $57.6K – significantly below the nationwide median. 

The variance in HHI among the audiences of the different used-only car dealerships may reflect the wide variety of offerings within the used-car market – from virtually new luxury vehicles to basic sedans with 150k+ miles on the odometer. 

Tesla Leads the Car Brand Dealership Pack

Visits to car brands nationwide between January and September 2023 dipped 0.9% YoY, although several outliers reveal the potential for success in the space even during times of economic headwinds. 

Visits to Tesla’s dealerships have skyrocketed recently, perhaps thanks to the company’s frequent price cuts over the past year – between September 2022 and 2023, the average price for a new Tesla fell by 24.7%. And with the company’s network of Superchargers gearing up to serve non-Tesla Electric Vehicles (EVs), Tesla is finding room for growth beyond its already successful core EV manufacturing business and positioning itself for a strong 2024. 

Japan-based Mazda used the pandemic as an opportunity to strengthen its standing among U.S. consumers, and the company is now reaping the fruits of its labor as visits rise YoY. Porsche, the winner of U.S New & World Report Best Luxury Car Brand for 2023, also outperformed the wider car dealership sector. Kia – owned in part by Hyundai –  and Hyundai both saw their foot traffic increase YoY as well, thanks in part to the popularity of their SUV models.

Diving into Local Markets 

Analyzing dealerships on a national level can help car manufacturers make macro-level decisions on marketing, product design, and brick-and-mortar fleet configurations. But diving deeper into the unique characteristics of each dealership’s trade area on a state level reveals differences that can serve brands looking to optimize their offerings for their local audience. 

For example, analyzing the share of households with children in the trade areas of four car brand dealership chains in four different states reveals significant variation across the regional markets. 

Nationwide, Tesla served a larger share of households with children than Kia, Ford, or Land Rover. But focusing on California shows that in the Golden State, Kia’s trade area population included the largest share of this segment than the other three brands, while Land Rover led this segment in Illinois. Meanwhile, Ford served the smallest share of households with children on a nationwide basis – but although the trend held in Illinois and Pennsylvania, California Ford dealerships served more households with children than either Tesla or Land Rover.  

Leveraging Location Intelligence for Car Dealerships

Leveraging location intelligence to analyze car dealerships adds a layer of consumer insights to industry provided sales numbers. Visit patterns and audience demographics reveal how foot traffic to used-car lots, mixed inventory dealerships, and manufacturers’ showrooms change over time and who visits these businesses on a national or regional level. These insights allow auto industry stakeholders to assess current demand, predict future trends, and keep a finger on the pulse of car-purchasing habits in the United States. 

Loading results...
We couldn't find anything matching your search.
Browse one of our topic pages to help find what you're looking for.
For more in-depth analyses on a variety of subjects, explore Reports.
The Anchor Logo
INSIDER
Stay Anchored: Subscribe to Insider & Unlock more Foot Traffic Insights
Gain insider insights with our in-depth analytics crafted by industry experts
— giving you the knowledge and edge to stay ahead.
Subscribe