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Fleming’s Prime Steakhouse & Wine Bar – Bloomin’s most upscale concept – posted year-over-year visit growth in Q4 2025, while elevated-casual chain Bonefish Grill also sustained traffic gains. Both brands draw disproportionately from higher-income trade areas: Bonefish and Fleming’s captured market median household incomes are $88.0K and $102.6K, respectively, compared with a nationwide median of $79.6K, according to STI: Popstats 2024.
By contrast, Outback Steakhouse saw largely flat traffic in Q4 2025, while Carrabba’s Italian Grill recorded a 3.7% year-over-year decline in visits. These brands attract diners from trade areas with median household incomes closer to the national average – $79.7K for Outback and $82.9K for Carrabba’s.
The traffic trends combined with the trade-area income patterns suggest Bloomin’s brand performance mirrors broader industry dynamics. As consumers remain selective with discretionary spending – particularly on dining out – traffic is increasingly concentrated among higher-end destinations offering a clear “value-plus-experience” proposition or casual chains with a well-defined value proposition. Meanwhile, undifferentiated casual dining brands continue to lag.
Against this backdrop, Outback Steakhouse’s flat to slightly negative same-store traffic through much of H2 2025 reflects its positioning within the more challenged segment of casual dining rather than a lack of strategic focus. Management has outlined plans to sharpen the Outback's value proposition through improvements in food quality, guest experience, and operational consistency – steps designed to better position Outback with diners seeking greater value and differentiation in 2026.
Taken month by month, the data suggest that Bloomin’ Brands’ higher-end concepts benefited from both stronger underlying demand and greater flexibility in capturing discretionary spend. Meanwhile core casual brands remained more exposed to year-end pressure.
Bonefish Grill’s same-store traffic showed episodic strength – most notably in October – indicating periods of solid unit-level demand even as momentum softened into the holidays. Fleming’s Prime Steakhouse & Wine Bar, by contrast, delivered its strongest gains on an overall traffic basis, pointing to system-level growth and traffic concentration that helped offset more uneven same-store performance.
Meanwhile, Outback Steakhouse and Carrabba’s Italian Grill saw declines deepen into December across both metrics. This dip underscores the heightened vulnerability of traditional casual dining concepts during the holiday season, when increased competition for discretionary spending tends to pressure lower-differentiated dining occasions.
Looking ahead to 2026, Bloomin’ Brands appears positioned to benefit as stabilizing consumer conditions intersect with ongoing brand-level investments. With higher-end concepts demonstrating resilience and Outback’s repositioning efforts underway, the portfolio is better aligned to capture both experience-driven and value-oriented dining demand.
For more data-driven consumer insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
What should restaurant operators expect in 2026? Like much of the consumer sector, 2025 was an up-and-down year for the industry. The year started out on a strong note, but visitation trends quickly turned volatile amid uncertainty over tariff news and broader macroeconomic uncertainty. With the threat of higher prices, it’s no surprise that consumers became hyper price sensitive as the year progressed, resulting in a clear bifurcation in trends among diners.
On one hand, affluent consumers – who generally take their spending cues from the health of the stock and housing market – continued to visit more upscale and fine dining chains. Meanwhile, lower and middle income consumers pulled back from QSR and fast casual restaurant chains that they perceived as expensive. This set up a challenging development for many restaurant operators, as consumers traded out of traditionally lower-priced restaurant channels for substitutes across other food retailers. This trend continued for much of the year until McDonald’s and others introduced more value-oriented promotions with pop-culture tie-ins (which we discussed here).
Heading into 2026, where does the restaurant category stand? We’ve highlighted three key trends that restaurant operators, executives, and investors should consider.
As mentioned above, traditionally lower-priced restaurant channels generally had a challenging 2025 headlined by increased competition with other food retailers like value grocers like Trader Joe’s and Aldi, food-forward convenience stores like Wawa, Sheetz, Buc-ee’s, and Casey’s, and warehouse clubs like Costco and Sam’s Club (which have increasingly attracted younger visitors in recent years). In fact, our data suggests a substantial increase in the percentage of QSR visitors also visiting Aldi – and while some of the increase may be attributed to Aldi's expansion, the rise in cross-visitation trends also underscores this competitive encroachment.
While certain players like Taco Bell were able to hold their ground against other food retail competitors, others – like McDonald’s – needed the boost from special promotions like the launch of its Extra Value Meal in September 2025 to win back value-focused consumers.
We’ve already covered some of the key ways that QSR chains plan to wield promotional strategies in 2026, including a focus on freebies, pop-culture tie-ins, sequencing, and storytelling. We’re already seeing some evidence of this with Taco Bell’s Luxe Value Menu featuring 10 menu items priced at $3 or less. However, with several key events taking place in 2026, including the Winter Olympics and World Cup, there will be more opportunities for QSR chains to amplify their value messaging. We may not quite see the return of the Value Wars of 2024 given ongoing input cost inflation pressures, but given the success that McDonald’s and Taco Bell have seen, it’s apparent that value messaging will be critical in 2026.
As macroeconomic and inflationary uncertainty increased throughout 2025, restaurants’ primary competition shifted from other chains to alternative food retail channels, including value grocers, convenience stores, warehouse clubs, and dollar stores. Chipotle CEO Scott Boatwright noted this trend on the company’s Q3 2025 earnings conference call as well. While Chipotle noted pressure among customers under $100K in household income from July-September, our data also indicated a major shift in the behavior of fast casual restaurant consumers in trade areas between $100-$125K for much of the second half of 2025.
Where did these consumers go? Like for QSR chains, we believe visits were impacted by a combination of factors – including a shift to differentiated food retailers like Trader Joe’s. Below, we see the percentage of fast casual visitors that also visited Trader Joe’s has increased significantly over the past five years. Like for Aldi, some of this can be attributed to Trader Joe’s expansion plans, but we believe that some visitors have chosen to substitute some fast casual lunch visits for value grocers.
After years of outperforming the industry, these high-growth brands face a "convenience plateau." The price gap between fast-casual and casual dining narrowed to the point where consumers began questioning the value of a $16 bowl eaten at a counter versus a $20 sit-down meal. To win back these consumers in 2026, fast-casual brands must reinvest in the physical experience. This means moving away from "ghost kitchen" vibes and back toward inviting dining rooms, while simultaneously fixing the "mobile order friction" that has made many store lobbies feel chaotic and impersonal.
Both QSR and fast casual chains looking to win back middle-income visitors who have traded down to at-home dining will need to move beyond the $5 value meal. The winners in 2025 realized that value is a calculation of price combined with innovation. McDonald’s "Grinch Meal" and various "limited-time" spicy chicken iterations proved that consumers are willing to spend if the product feels like a unique event. In 2026, restaurants must continue this trend, using "innovation-led value" to justify the discretionary spend of a household that is increasingly selective.
One of the standout stories of 2025 was the continued strength of casual dining giants like Chili’s. Building on the momentum gained in 2024 with the "Big Smasher" burger and clear value messaging (like the "3 for Me" deal), Chili’s didn't just win new customers – it kept them. Data shows that same-store visits to Chili's were up every month of 2025 despite the tough comparison to an already strong 2024.
Observing Chili's successful resurrection through its aggressive "3 for Me" platform and direct antagonism toward fast-food pricing, rivals like Applebee's and Red Robin are frantically adopting the same playbook to win back budget-conscious diners. These chains have largely abandoned complex culinary innovations in favor of simplifying operations and launching hard-hitting tiered meal deals – often priced between $10 and $12 – designed to explicitly undercut the rising cost of a "Big Mac" combo.
By pivoting their marketing to highlight that a sit-down meal with unlimited sides now costs less than a drive-thru visit, competitors are validating Chili's core thesis: the new battleground for casual dining isn't service or ambiance, but proving they are the superior economic alternative to the quick-service sector.
Ultimately, 2026 will be defined by precision rather than broad-stroke expansion. The 'rising tide' era of post-pandemic growth is over; simply opening doors in high-growth Sunbelt markets or offering a generic discount is no longer enough to guarantee traffic. To succeed in this increasingly saturated and price-sensitive environment, operators must execute a delicate balancing act: aggressively defending their value proposition to fight off grocery competitors, while simultaneously reinvesting in the in-store experience to justify the visit. Whether it is through the tactical 'sequencing' of limited-time offers, the aggressive tiered pricing of casual dining, or the revitalization of physical dining rooms, the winners of 2026 will be the brands that give consumers a distinct, irrefutable reason to choose dining out over staying in.
For more data-driven dining insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
The U.S. grocery sector is increasingly polarized. Traffic and growth are concentrating at the far ends of the quality-savings spectrum, where retailers with clear, disciplined value propositions are pulling ahead. Meanwhile, grocers that sit in the middle – or only weakly signal what they stand for – are struggling to keep pace.
This analysis builds on the insights from dunnhumby's U.S. Retailer Preference Index (RPI) for Grocery.
As the chart below illustrates, visit growth is diverging significantly across grocery formats, with success concentrated at both ends of the quality-price spectrum.
Savings-first retailers such as Aldi have been thriving consistently since 2023, with year-over-year (YoY) traffic growth generally outpacing that of the wider grocery category. Quality-first non-conventional chains like Sprouts Farmers Market have also done well, particularly in 2025 – though their performance lagged behind savings-first chains for much of 2023 and 2024.
But arguably the most consistently impressive performers – with slightly lower YoY growth most months but less volatility over time – have been the so-called “Unicorns”, including chains such as Trader Joe’s and H-E-B that defy grocery’s traditional quality-price tradeoff through extreme focus. By limiting assortments or going all-in on specific geographic areas, these retailers funnel profits back into innovation within their core missions, inspiring deep customer loyalty and creating a virtuous cycle that steadily improves the quality-savings equation.
Middle-of-the-road chains, by contrast, have consistently trailed the pack, struggling to gain traction in a market that increasingly rewards clear, decisive positioning.
But not every chain can be a Unicorn – hence the moniker. And between savings-first and quality-first chains, several indicators (beyond their more consistent YoY growth) suggest that savings-first grocers may be better positioned for long-term growth.
One such signal comes from cross-shopping behavior. In 2025, the share of visitors to Grocery Outlet Bargain Market who visited another grocery store either immediately before or after their trip declined YoY – indicating that more shoppers are treating the savings-first retailer as a primary grocery destination rather than a secondary or fill-in stop. A similar pattern emerged at Unicorn Trader Joe’s.
Quality-first chain Natural Grocers, by contrast, saw a higher and growing share of visitors arriving from another grocery store or heading to one directly afterward, suggesting it is more often part of a multi-stop shopping pattern rather than the first or only trip. As value-oriented chains become more complete grocery solutions, they are capturing a growing share of intentional, first-stop visits, reinforcing their role as everyday essentials rather than complementary alternatives.
Another indication of savings-first retailers’ special growth potential is the rising affluence of their customer base.
While savings-first grocery stores have not yet reached Unicorn status, their assortments have moved well beyond bare-bones essentials, and they are no longer fully trading quality for value. Expanded private-label offerings, improved fresh selections, and tighter SKU curation increasingly emphasize quality alongside cost. And as perceived quality gaps have narrowed, median household income in these retailers’ trade areas has increased – rising from $72.5K in 2022 to $73.1K in 2025. This shift suggests savings-first grocery chains are gaining access to higher-income shoppers who once defaulted to premium formats, expanding both their addressable market and runway for growth.
By contrast, quality-first grocery chains, which serve the most affluent consumers, have seen median household income in their trade areas fluctuate in recent years – rising between 2022 and 2023 before declining thereafter. While this softening could indicate some broadening of their customer base, these formats are built around narrowly defined, premium missions, which may limit the extent to which such broadening can translate into scalable growth. As a result, their path to expansion may be more constrained than savings-first retailers’ upward reach.
As price sensitivity rises and perceived quality differences narrow, the retailers winning today are those with the clearest answers to a simple question: Why shop here instead of anywhere else? And in today’s market, being essential beats being special – unless you can convincingly be both.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Economic pressures created a challenging backdrop for the QSR space in 2025. Many consumers adjusted their dining-out habits, leading to uneven foot traffic across the category. Within this environment, AI-powered location intelligence suggests that Yum! Brands – the parent company of Taco Bell, KFC, Pizza Hut, and Habit Burger & Grill – has been comparatively well positioned. We dove into the data for a closer look at how Yum! and its portfolio performed in 2025 and the most recent Q4.
Although limited-service restaurants faced headwinds in 2025, Yum! Brands appeared to stay ahead of the pack. As a whole, the company's portfolio – QSRs plus the smaller Habit Burger & Grill – posted year-over-year (YoY) foot traffic growth in every quarter, outperforming the broader QSR category, which recorded YoY visit declines during much of the year.
Beyond value and compelling menu innovation, convenience and ease of experience remain central to why consumers choose limited-service chains. To reinforce its advantage, Yum! has spent the past year expanding its suite of AI-driven technology tools across its brands – platforms designed to optimize restaurant operations, delivery, and digital ordering. The company has even pointed to its proprietary software as an enabler of daily menu drops and viral promotions, reinforcing the other two critical motivations for limited-service diners: craveability and value. As these tools roll out to more locations, the data suggests Yum!’s competitive edge could continue.
An analysis of foot traffic across Yum! Brands’ portfolio highlights which concepts are driving the company’s visit gains. Pizza Hut and Habit Burger & Grill recorded YoY monthly overall visit and same-store visit growth in most of Q4 2025 – indicating that underlying demand remains intact despite heightened volatility in the current economic environment.
Of the four brands, however, Taco Bell remains Yum!’s primary driver of growth. The brand delivered the largest and most consistent YoY monthly overall visit and same-store visit growth throughout Q4 2025 – with National Taco Day promotions and the return of Cheesy Dipping Burritos likely contributing to elevated traffic.
Meanwhile, KFC experienced month-to-month visit gaps throughout Q4 2025 while mustering nearly flat same-store visits. This could suggest that while the brand has consolidated its footprint, existing locations see sufficient demand to support a broader turnaround strategy.
Even as economic pressures continue to reshape how consumers engage with limited-service dining, Yum! Brands appears well positioned to navigate ongoing uncertainty. A combination of operational investment and consumer-facing innovation suggests the company’s portfolio has built a durable foundation to support evolving market conditions.
Want more restaurant industry insights? Visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Saks Global’s Chapter 11 filing reflects a convergence of balance-sheet pressure and evolving consumer behavior rather than a sudden collapse of its brands or customer relevance. Following the acquisition of Neiman Marcus in late 2024, the company carried a significantly higher debt load, which reduced financial flexibility at a time when the broader luxury department store sector was facing uneven demand.
But while a missed interest payment was the immediate catalyst for the bankruptcy filing, traffic data suggests that the challenges facing Saks Global extended beyond balance-sheet constraints. AI-powered traffic data shows that Saks Fifth Avenue and Neiman Marcus were underperforming most major department stores both on average visits per venue and on rates of repeat visitors already in H1 – before supplier relationships became more visibly strained. So even if inventory constraints and vendor caution likely amplified these trends in H2, the data suggests that softer consumer engagement with these chains was also due to earlier challenges in delivering an experience that consistently brought shoppers through the door.
(Kohl’s is a notable exception – while it underperformed Neiman Marcus on year-over-year visits per venue in H1, the banner still maintained the highest rate of repeat visitation by far, pointing to a more resilient customer base that can help cushion short-term traffic volatility).
Analyzing in-store behavior at Saks Fifth Avenue and Neiman Marcus relative to other premium department stores is also revealing. Both banners skew more heavily toward midday and weekday visits than Nordstrom or Bloomingdale’s, a pattern that suggests a greater reliance on proximity- and convenience-driven traffic rather than by planned destination trips.
In contrast, Nordstrom and Bloomingdale's capture more visits during evenings, and weekends – times typically associated with browsing, social shopping, and occasions when shoppers are more willing to spend time in-store. These visit patterns reinforce the idea that Saks and Neiman Marcus are currently attracting more “pop-in” visits than experience-led ones.
Looking ahead, Saks Global’s path out of bankruptcy depends on repairing its balance sheet while rebuilding in-store experiences that support destination-driven shopping. To remain competitive, the company will need to restore consistent inventory, sharpen merchandising curation, and reinvest in service and experiences that encourage planned visits rather than incidental stop-ins.
At the same time, the data suggests a clear framework for rationalizing the footprint. Underperforming locations are likely those that skew heavily toward weekday, midday, and low-frequency visits, signaling reliance on proximity rather than loyalty or experience. These stores may struggle to justify continued investment, particularly if they sit in markets with limited repeat demand or weak engagement relative to peers. By using traffic trends, visit timing, and repeat behavior to guide closure or consolidation decisions, Saks Global can emerge from bankruptcy with a smaller but healthier store base – one aligned around markets where the brand can reclaim its role as a destination. In that sense, bankruptcy offers not just a financial reset, but a chance to refocus the business around the stores and experiences most likely to drive sustainable, long-term demand.
For more data-driven insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Rising travel, lodging, and theme park costs are reshaping how people spend their leisure time. Instead of long-distance or high-ticket trips, consumers are increasingly turning to local outdoor spaces – an option that is lower cost, flexible, and repeatable. What began as a pandemic-era adjustment has solidified into a durable behavioral shift, with meaningful implications for retailers, restaurants, real estate owners, and civic leaders.
Visits to local parks remain well above 2019 levels, signaling that outdoor spaces are no longer a temporary substitute for other leisure options but a primary destination in their own right.
Importantly, people are not just showing up more often – they are staying longer. The share of park visits lasting more than 30 minutes has increased meaningfully compared to pre-pandemic norms, indicating deeper engagement rather than quick, utilitarian stops.
This shift elevates parks from passive amenities to active drivers of surrounding economic activity. Longer visits create more opportunities for nearby food, retail, and service businesses to capture spend before and after park usage.
Visits to outdoor retailers also remain mostly above pre-pandemic levels throughout 2025, even as year-over-year performance versus 2024 fluctuates month to month. Stronger comparisons against 2019 – especially during spring and fall – suggest that outdoor retail demand is supported by a structurally larger base of outdoor participation rather than a short-lived rebound. This resilience reinforces outdoor retail as a downstream beneficiary of sustained, lifestyle-driven shifts toward local recreation.
Park visitation patterns have also shifted later in the day. Evening visits – particularly between 6:00 PM and 10:00 PM – now account for a larger share of total traffic than they did in 2019. This reflects broader changes in work schedules, hybrid work adoption, and how people structure leisure around daily routines.
For businesses and municipalities alike, this timing shift is critical. Demand is increasingly concentrated outside traditional daytime hours, which has implications for operating hours, staffing, safety, and programming decisions
The sustained shift toward local, outdoor leisure has broad implications across retail, dining, real estate, and the public sector.
For retailers, especially those tied to outdoor activities or convenience-driven purchases, increased park visitation and longer dwell times translate into more frequent, trip-based shopping opportunities. Proximity to parks, trails, and outdoor corridors matters more as consumers increasingly combine recreation with same-day retail needs.
Dining operators can benefit from the same dynamics. As park visits stretch later into the day, food demand increasingly overlaps with evening meal and snack occasions. Restaurants positioned near parks or along common access routes are well placed to capture post-activity traffic, particularly if hours and menus align with evening usage.
For commercial real estate owners and developers, park adjacency has become a tangible performance factor rather than a soft placemaking feature. Consistent, repeat visitation to nearby outdoor spaces can help stabilize foot traffic for retail and mixed-use assets, especially as consumers pull back from destination-oriented travel and entertainment.
Civic stakeholders also play a central role. Rising visitation – particularly in the evening – raises the importance of lighting, safety, maintenance, and programming that reflect how residents actually use parks today. Well-supported parks not only improve quality of life but also generate economic spillovers for surrounding businesses.
Organizations that align their locations, operating hours, and investment decisions with this reality are best positioned to capture value as leisure continues to localize.
For more data-driven consumer insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
The pandemic and economic headwinds that marked the past few years presented the multi-billion dollar hotel industry with significant challenges. But five years later, the industry is rallying – and some hotel segments are showing significant growth.
This white paper delves into location analytics across six major hotel categories – Luxury Hotels, Upper Upscale Hotels, Upscale Hotels, Upper Midscale Hotels, Midscale Hotels, and Economy Hotels – to explore the current state of the American hospitality market. The report examines changes in guest behavior, personas, and characteristics and looks at factors driving current visitation trends.
Overall, visits to hotels were 4.3% lower in Q2 2024 than in Q2 2019 (pre-pandemic). But this metric only tells part of the story. A deeper dive into the data shows that each hotel tier has been on a more nuanced recovery trajectory.
Economy chains – those offering the most basic accommodations at the lowest prices – saw visits down 24.6% in Q2 2024 compared to pre-pandemic – likely due in part to hotel closures that have plagued the tier in recent years. Though these chains were initially less impacted by the pandemic, they were dealt a significant blow by inflation – and have seen visits decline over the past three years. As hotels that cater to the most price-sensitive guests, these chains are particularly vulnerable to rising costs, and the first to suffer when consumer confidence takes a hit.
Luxury Hotels, on the other hand, have seen accelerated visit growth over the past year – and have succeeded in closing their pre-pandemic visit gap. Upscale chains, too, saw Q2 2024 visits on par with Q2 2019 levels. As tiers that serve wealthier guests with more disposable income, Luxury and Upscale Hotels are continuing to thrive in the face of headwinds.
But it is the Upper Midscale level – a tier that includes brands like Trademark Collection by Wyndham, Fairfield by Marriott, Holiday Inn Express by IHG Hotels & Resorts, and Hampton by Hilton – that has experienced the most robust visit growth compared to pre-pandemic. In Q2 2024, Upper Midscale Hotels drew 3.5% more visits than in Q2 2019. And during last year’s peak season (Q3 2023), Upper Midscale hotels saw the biggest visit boost of any analyzed tier.
As mid-range hotels that still offer a broad range of amenities, Upper Midscale chains strike a balance between indulgence and affordability. And perhaps unsurprisingly, hotel operators have been investing in this tier: In Q4 2023, Upper Midscale Hotels had the highest project count of any tier in the U.S. hotel construction and renovation pipeline.
The shift in favor of Upper Midscale Hotels and away from Economy chains is also evident when analyzing changes in relative visit share among the six hotel categories.
Upper Midscale hotels have always been major players: In H1 2019 they drew 28.7% of overall hotel visits – the most of any tier. But by H1 2024, their share of visits increased to 31.2%. Upscale Hotels – the second-largest tier – also saw their visit share increase, from 24.8% to 26.1%.
Meanwhile, Economy, Midscale, and Upper Upscale Hotels saw drops in visit share – with Economy chains, unsurprisingly, seeing the biggest decline. Luxury Hotels, for their parts, held firmly onto their piece of the pie, drawing 2.8% of visits in H1 2024.
Who are the visitors fueling the Upper Midscale visit revival? This next section explores shifts in visitor demographics to four Upper Midscale chains that are outperforming pre-pandemic visit levels: Trademark Collection by Wyndham, Holiday Inn Express by IHG Hotels & Resorts, Fairfield by Marriott, and Hampton by Hilton.
Analyzing the captured markets* of the four chains with demographics from STI: Popstats (2023) shows variance in the relative affluence of their visitor bases.
Fairfield by Marriott drew visitors from areas with a median household income (HHI) of $84.0K in H1 2024, well above the nationwide average of $76.1K. Hampton by Hilton and Trademark Collection by Wyndham, for their parts, drew guests from areas with respective HHIs of $79.6K and $78.5K – just above the nationwide average. Meanwhile, Holiday Inn Express by IHG Hotels & Resorts drew visitors from areas below the nationwide average.
But all four brands saw increases in the median HHIs of their captured markets over the past five years. This provides a further indication that it is wealthier consumers – those who have had to cut back less in the face of inflation – who are driving hotel recovery in 2024.
(*A chain’s captured market is obtained by weighting each Census Block Group (CBG) in its trade area according to the CBG’s share of visits to the chain – and so reflects the population that actually visits the chain in practice.)
Much of the Upper Midscale visit growth is being driven by chain expansion. But in some areas of the country, the average number of visits to individual hotel locations is also on the rise – highlighting especially robust growth potential.
Analyzing visits to existing Upper Midscale chains in four metropolitan areas with booming tourism industries – Salt Lake City, UT, Palm Bay, FL, San Diego, CA, and Richmond, VA – shows that these markets feature robust untapped demand.
Utah, for example, has emerged as a tourist hotspot in recent years – with millions of visitors flocking each year to local destinations like Salt Lake City to see the sights and take in the great outdoors. And Upper Midscale hotels in the region are reaping the benefits. In H1 2024, the overall number of visits to Upper Midscale chains in Salt Lake City was 69.4% higher than in H1 2019. Though some of this increase can be attributed to local chain expansion, the average number of visits to each individual Upper Midscale location in the area also rose by 12.5% over the same period.
Palm Bay, FL (the Space Coast) – another tourist favorite – is experiencing a similar trend. Between H1 2019 and H1 2024, overall visits to local Upper Midscale hotel chains grew by 36.4% – while the average number of visits per location increased a substantial 16.9%. Given this strong demand, it may come as no surprise that the area is undergoing a hotel construction boom. Upper Midscale hotels in other areas with flourishing tourism sectors, like San Diego, CA and Richmond, VA, are seeing similar trends, with increases in both overall visits and and in the average number of visits per location.
Though Economy chains have underperformed versus other categories in recent years, the tier does feature some bright spots. Some extended-stay brands in the Economy tier – hotels with perks and amenities that cater to the needs of longer-stay travelers – are succeeding despite category headwinds.
Choice Hotels’ portfolio, for example, includes WoodSpring Suites, an Economy chain offering affordable extended-stay accommodations in 35 states. In H1 2024, the chain drew 7.7% more visits than in the first half of 2019 – even as the wider Economy sector continued to languish. InTown Suites, another Economy extended stay chain, saw visits increase by 8.9% over the same period.
And location intelligence shows that the success of these two chains is likely being driven, in part, by their growing appeal to young, well-educated professionals. In H1 2019, households belonging to Spatial.ai: PersonaLive’s “Young Professionals” segment made up 9.6% of WoodSpring Suites’ captured market. But by H1 2024, the share of this group jumped dramatically to 13.3%. At the same time, InTown Suites saw its share of Young Professionals increase from 12.0% to 13.4%.
Whether due to an affinity for prolonged “workcations” (so-called “bleisure” excursions) or an embrace of super-commuting, younger guests have emerged as key drivers of growth for the extended stay segment. And by offering low–cost accommodations that meet the needs of these travelers, Economy chains can continue to grow their share of the pie.
The hospitality industry recovery continues – led by Upper Midscale Hotels, which offer elevated experiences that don’t break the bank. But today’s market has room for other tiers as well. By keeping abreast of local visitation patterns and changing consumer profiles, hotels across chain scales can personalize the visitor experience and drive customer satisfaction.
The past few years have provided the tourism sector with a multitude of headwinds, from pandemic-induced lockdowns to persistent inflation and a rise in extreme weather events. But despite these challenges, people are more excited than ever to travel – more than half of respondents to a recent survey are planning on increasing their travel budgets in the coming months.
And while revenge travel to overseas destinations is still very much alive and well, the often high costs associated with traveling abroad are shaping the way people choose to travel. Domestic travel and tourism are seeing significant growth as more affordable alternatives.
This white paper takes a closer look at two of the most popular domestic tourism destinations in the country – New York City and Los Angeles. Over the past year, both cities have continued to be leading tourism hotspots, offering a wealth of attractions for visitors. What does tourism to these two cities look like in 2024, and what has changed since before the pandemic? How have inflation and rising airfare prices affected the demographics and psychographics of visitors to these major hubs?
Analyzing the distribution of domestic tourists across CBSAs nationwide from May 2023 to April 2024 reveals New York and Los Angeles to be two of the nation’s most popular destinations. (Tourists include overnight visitors staying in a given CBSA for up to 31 days).
The New York-Newark-Jersey City, NY-NJ-PA metro area drew the largest share of domestic tourists of any CBSA during the analyzed period (2.7%), followed closely by the Los Angeles-Long Beach-Anaheim, CA CBSA (2.5%). Other domestic tourism hotspots included Orlando-Kissimmee-Sanford, FL (tied for second place with 2.5% of visitors), Dallas-Fort Worth-Arlington, TX (1.9%), Las Vegas-Henderson-Paradise, NV (1.8%), Miami-Fort Lauderdale-Pompano Beach, FL (1.8%), and Chicago-Naperville, Elgin, IL-IN-WI (1.6%).
The Big Apple. The City That Never Sleeps. Empire City. Whatever it’s called, New York City remains one of the most well-known tourist destinations in the world. And for many Americans, New York is the perfect place for an extended weekend getaway – or for a multi-day excursion to see the sights.
But where do these NYC-bound vacationers come from? Diving into the data on the origin of visitors making medium-length trips to New York City (three to seven nights) reveals that increasingly, these domestic tourists are coming from nearby metro areas.
Between 2018-2019 and 2023-2024, for example, the number of tourists visiting New York City from the Philadelphia metro area increased by 19.2%.
The number of tourists coming from the Boston and Washington, D.C metro areas, and from the New York CBSA itself (New York-Newark-Jersey City, NY-NJ-PA) also increased over the same period.
Meanwhile, further-away CBSAs like San Francisco-Oakland-Berkeley, CA, Atlanta-Sandy Springs-Alpharetta, GA, and Miami-Fort Lauderdale-Pompano Beach, FL fed fewer tourists to NYC in 2023-2024 than they did pre-pandemic. It seems that residents of these more distant metro areas are opting for vacation destinations closer to home to avoid the high costs of air travel.
Diving even deeper into the characteristics of visitors taking medium-length trips to New York City reveals another demographic shift: Tourists staying between three and seven nights in the Big Apple are skewing younger.
Between 2018-2019 and 2023-2024, the share of visitors to New York City from areas with median ages under 30 grew from 2.1% to 4.5%. Meanwhile, the share of visitors from areas with median ages between 31 and 40 increased from 34.3% to 37.7%.
The impact of this trend is already being felt in the Big Apple, with The Broadway League reporting that the average age of audiences to its shows during the 2022- 2023 season was the youngest it had been in 20 seasons.
The shift towards younger tourists can also be seen when examining the psychographic makeup of visitors to popular attractions in New York City. Analyzing the captured markets of major NYC landmarks with data from Spatial.ai’s PersonaLive dataset reveals an increase in households belonging to the “Educated Urbanites” segment between 2018-2019 and 2023-2024.
These well-educated, young singles are increasingly visiting iconic NYC venues such as the Whitney Museum of American Art, The Metropolitan Museum of Art, The American Museum of Natural History, and the Statue of Liberty. This shift highlights the growing popularity of these attractions among young, educated singles, reflecting a broader trend of increased domestic tourism among this demographic.
New York City’s tourism sector is adapting to meet the changing needs of travelers, fueled increasingly by younger visitors who may be unable to take a costly international vacation. How have travel patterns to Los Angeles changed in response to increasing travel costs?
While New York City is the East Coast’s tourism hotspot, Los Angeles takes center stage on the West Coast. And as overseas travel has become increasingly out of reach for Americans with less discretionary income, the share of domestic tourists originating from areas with lower HHIs has risen.
Before the pandemic, 57.6% of visitors to LA came from affluent areas with median household incomes (HHIs) of over $90K/year. But by 2023-2024, this share decreased to 50.7%. Over the same period, the share of visitors from areas with median HHIs between $41K and $60K increased from 9.7% to 12.5%, while the share of visitors from areas with HHIs between $61K and $90K rose from 32.1% to 35.8%.
Diving into the psychographic makeup of visitors to popular Los Angeles attractions – Universal Studios Hollywood, Disneyland California, the Santa Monica Pier, and Griffith Observatory – also reflects the above-mentioned shift in HHI. The captured markets of these attractions had higher shares of middle-income households belonging to the “Family Union” psychographic segment in 2023-2024 than in 2018-2019.
Experian: Mosaic defines this segment as “middle income, middle-aged families living in homes supported by solid blue-collar occupations.” Pre-pandemic, 16.0% of visitors to Universal Studios Hollywood came from trade areas with high shares of “Family Union” households. This number jumped to 18.8% over the past year. A similar trend occurred at Disneyland, Santa Monica Pier, and Griffith Observatory.
And like in New York City, growing numbers of visitors to Los Angeles appear to be coming from nearby areas. Between 2018-2019 and 2023-2024, the share of in-state visitors to major Los Angeles attractions increased substantially – as people likely sought to cut costs by keeping things local.
Pre-pandemic, for example, 68.9% of visitors to Universal Studios Hollywood came from within California – a share that increased to 72.0% over the past year. Similarly, 59.7% of Griffith Observatory visitors in 2018-2019 came from within the state – and by 2023-2024, that number grew to 64.7%.
Even when times are tight, people love to travel – and New York and Los Angeles are two of their favorite destinations. With prices for airfare, hotels, and dining out increasing across the board, younger and more price-conscious households are adapting, choosing to visit nearby cities and enjoy attractions closer to home. And as the tourism industry continues its recovery, understanding emerging visitation trends can help stakeholders meet travelers where they are.
The positive retail momentum observed in Q1 2024 continued into Q2 – as stabilizing prices and a strong job market fostered cautious optimism among consumers. Year-over-year (YoY) retail foot traffic remained elevated throughout the quarter, with June in particular seeing significant weekly visit boosts ranging from 4.7% to 8.5%.
The robustness of the retail sector in Q2 was also highlighted by positive visit growth during the quarter’s special calendar occasions, including Mother’s Day (the week of May 6th) and Memorial Day (the week of May 27th). And though consumer spending may moderate as the year wears on, retail’s strong Q2 showing offers plenty of room for optimism ahead of back-to-school sales and other summer milestones.
On a quarterly basis, overall retail visits rose 4.2% in Q2. And diving into specific categories shows that value continued to reign supreme, with discount and dollar stores seeing the most robust YoY visit growth (11.2%) of any analyzed category.
Other essential goods purveyors, such as grocery store chains (7.6%) and superstores (4.6%), also outperformed the overall retail baseline. And fitness – a category deemed essential by many health-conscious consumers – outpaced overall retail with a substantial 6.0% YoY foot traffic increase.
The decidedly more discretionary home improvement industry performed less well than overall retail in Q2 – but in another sign of consumer resilience, it too experienced a YoY visit uptick. And overall restaurant foot traffic increased 2.6% YoY.
Discount and dollar stores enjoyed a strong Q2 2024, maintaining YoY visit growth above 10.0% for six out of the quarter’s 13 weeks. Only during the week of April 1st did the category see a temporary decline, likely the result of an Easter calendar shift. (The week of April 1st 2024 is being compared to the week of April 3rd, 2023, which included the run-up to Easter)
Some of this growth can be attributed to the continued expansion of segment leaders like Dollar General. But the category has also been bolstered by the emphasis consumers continue to place on value in the face of still-high prices and economic uncertainty.
Dollar General, which has been expanding both its store count and its grocery offerings, saw YoY visits increase between 9.1% and 15.9% throughout the quarter. Affordable-indulgence-oriented Five Below, which has also been adding locations at a brisk clip, saw YoY visits increase between 4.9% and 18.8%.
And though Dollar Tree has taken steps to rightsize its Family Dollar brand, the company’s eponymous banner – which caters to middle-income consumers in suburban areas – continued to grow both its store count and its visits in Q2.
Grocery store chains also performed well in Q2 2024 – experiencing strongly positive foot traffic growth throughout the quarter. Though the sector continues to face its share of challenges, stabilizing food-at-home prices and improvements in employee retention and supply chain management have helped propel the industry forward.
Diving into the performance of specific chains shows that within the grocery segment, too, price was paramount in Q2 2024 – with limited-assortment value grocery stores like Aldi and Trader Joe’s leading the way.
Traditional chains H-E-B and Food Lion (owned by Ahold Delhaize) – both of which are known for relatively low prices – outperformed the wider grocery sector with respective YoY foot traffic boosts of 11.4% and 8.7%. But ShopRite, Safeway (owned by Albertsons), Kroger, and Albertsons also drew more visits in Q2 2024 than in the equivalent period of last year.
Fitness has proven to be relatively inflation-proof in recent years – thriving even in the face of reduced discretionary spending and consumer cutbacks. Indeed, rising prices may have actually helped boost gym attendance, as people sought to squeeze the most value out of their monthly fees and replace pricy outings with already-paid-for gym excursions.
And despite lapping a remarkably strong 2023, visits to gyms nationwide remained elevated YoY in Q2 2024.
Diving into the data for some of the nation’s leading gyms shows that today’s fitness market has plenty of room at the top. Planet Fitness, 24 Hour Fitness, Life Time Fitness, Orangetheory Fitness, and LA Fitness all experienced YoY visit growth in Q2 2024 – reflecting consumers’ enduring interest in all things wellness-related.
But it was EōS Fitness and Crunch Fitness – two value gyms that have been pursuing aggressive expansion strategies – that really hit it out of the park, with respective YoY foot traffic increases of 23.4% and 21.4%.
The week of April 1st saw a decline in YoY visits to superstores – likely attributable to the Easter calendar shift noted above. But the category quickly rallied, and with back-to-school shopping and major superstore sales events coming up this July, the category appears poised to enjoy continued success throughout the summer.
Within the superstore category, wholesale clubs continued to stand out – with Costco Wholesale, Sam’s Club and BJ’s Wholesale Club enjoying YoY foot traffic growth ranging from 12.0% to 7.4%. But Target and Walmart also impressed with 4.6% and 4.0% YoY visit increases.
Inflation, elevated interest rates, and a sluggish real estate market have created a perfect storm for the home improvement industry, with spending on renovations in decline. The accelerated return to office has likely also taken its toll on the category, as people spend more time outside the home and have less availability to immerse themselves in DIY projects.
But despite these challenges, weekly YoY foot traffic to home improvement and furnishing chains remained elevated throughout much of the Q2 – with June and April seeing mostly positive YoY visit growth, and May hovering just below 2023 levels. This (modest) visit growth may be driven by consumers loading up on supplies for necessary home repairs, or by shoppers seeking materials for smaller projects. And given the importance of Q2 for the home improvement sector, this largely positive snapshot may offer some promise of good things to come.
Some chains within the home improvement category continued to perform especially well in Q2 2024 – with rapidly expanding, budget-oriented Harbor Freight Tools leading the pack. But Ace Hardware, Menards, The Home Depot, and Lowe’s also saw foot traffic increases in Q2, showcasing the category’s resilience in the face of headwinds.
Restaurants – including full-service restaurants (FSR), quick-service restaurants (QSR), fast-casual chains, and coffee chains – lagged behind grocery stores and other essential goods retailers in Q2 2024, as price-sensitive consumers prioritized needs over wants and ate at home more often.
Still, YoY restaurant foot traffic remained up throughout most of the quarter. And impressively, the sector saw a YoY visit uptick during the week of Mother’s Day (the week of May 6th, 2024, compared to the week of May 8th, 2023) – an important milestone for FSR.
The restaurant industry’s YoY visit growth was felt across segments – though fast-casual and coffee chains experienced the biggest visit boosts. Like in Q1 2024, fast-casual restaurants hit the sweet spot between indulgence and affordability, outpacing QSR in the wake of fast food price hikes. And building on the positive YoY trendline that began to emerge last quarter, full-service restaurants finished Q2 2024 with a 1.4% YoY visit uptick.
Chain expansion was the name of the restaurant game in Q2 2024, with several chains that have been growing their footprints outperforming segment averages – including CAVA, Chipotle Mexican Grill, Ziggi’s Coffee, California-based Philz Coffee, Raising Cane’s, Whataburger, and First Watch. Chili’s Grill and Bar also outpaced the full-service category average, aided by the revamping of its “3 for Me” menu.
Retailers and restaurants in Q2 2024 continued to face plenty of challenges, from inflation to rising labor costs and volatile consumer confidence. But foot traffic trends across industries – including both essential goods purveyors like grocery stores and more discretionary categories like home improvement and restaurants – suggest plenty of room for cautious optimism as 2024 wears on.
