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Darden Restaurants, Inc. is a major player in the restaurant industry, operating restaurants across a wide range of dining styles and price points. Recently, Darden announced plans to acquire Tex-Mex chain Chuy’s, a move that would add some 100 new locations across 16 states to the Darden portfolio.
We took a closer look at how the dining brand has performed over the past few months, and dug deeper into what impact the Chuy’s acquisition might have on Darden.
Darden's 2024 performance has been strong, with only three months – January, April, and July – showing YoY visit declines. January’s 2.9% decline was likely driven by unseasonably cold weather, while Easter weekend shifted visits across multiple retail categories in April 2024. And though July visits experienced a modest dip of 0.5% YoY, the drop was quickly offset by a 5.1% YoY increase in August.
This trend points to a recovery in consumer dining behavior, particularly in the full-service restaurant sector, where growth is being driven by consumers opting for higher-quality dining experiences over fast food options.
Darden owns and operates nearly 2,000 restaurants nationwide. Its three core brands – Olive Garden, LongHorn Steakhouse, and Cheddar’s Scratch Kitchen make up the bulk of these locations.
All three restaurant chains enjoyed overall positive momentum over the past few months, with LongHorn emerging as a standout performer. The chain saw its foot traffic increase in all months analyzed, with August 2024 visits elevated by 10.4% YoY.
Cheddar’s Scratch Kitchen and Olive Garden, too, experienced growth in all but two of the analyzed months, with August 2024 visits elevated by 3.1% and 6.9%, respectively, YoY. These trends point to consistent – and perhaps growing – consumer demand, a solid position as the holiday season approaches.
In July 2024, Darden announced its intention to acquire Chuy’s, an Austin-based Tex-Mex chain, a move that could add 101 stores to Darden’s already extensive portfolio. And while the acquisition is still pending, digging into the demographic and psychographic data offers some insight into what might make Chuy’s at home with the Darden family.
One defining factor of Darden’s restaurant portfolio might be its range – the chain offers dining options that appeal to people across a variety of income brackets. Its core brands – Cheddar’s Scratch Kitchen, Longhorn Steakhouse, and Olive Garden – cater to a customer base with household incomes similar to the nationwide median of $76.1K. But Darden’s broader portfolio includes several chains that appeal to wealthier patrons – visitors to Eddie V’s Prime Seafood, for example, came from trade areas where the median household income (HHI) was $105K.
Chuy’s visitor base, meanwhile, hails from trade areas with a median HHI of $86.2K. So the addition might help the restaurant group build on its core audience while appealing to higher-income diners who may be looking to “trade down” to a more casual, affordable meal without compromising on quality. This alignment allows Chuy’s to seamlessly fit within Darden's strategy, providing a diverse range of dining experiences while expanding its reach into higher-income markets.
Darden’s acquisition of Chuy’s also appears to be a strategic play to attract younger diners, a segment that continues to drive interest in Mexican and Teex-Mex cuisine. And examining the demographics of visitors across all Darden brands reveals that Chuy’s is particularly popular among “Young Professionals”, with 9.4% of its diners coming from trade areas classified as such by the Spatial.ai: PersonaLive dataset.
As young diners continue to be a category of interest for Darden, the Chuy’s acquisition may be the ticket to Darden maintaining its visit dominance in the coming years.
Darden continues to drive foot traffic across its wide portfolio of brands, offering something for every kind of diner. With plans to expand its core audience underway, will the restaurant group continue to improve its monthly visits?
Visit Placer.ai to keep up with the latest data-driven dining news.
This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.
How did the Placer 100 Index for Retail & Dining fare in August 2024? We dove into the data to find out.
The final days of summer were a critical retail moment, with all eyes on back-to-school traffic performance. Analyzing year-over-year (YoY) foot traffic performance for the Placer 100 Index for Retail and Dining shows that since May 2024, visits have been on a positive growth trajectory – reaching a summer highpoint of 3.0% in August.
Back to school, it seems, was a significant driver of retail and dining foot traffic. And recent indications that consumer confidence has turned a corner may bode well for the fast-approaching holiday season.
How much of an impact did back-to-school activity have on retail and dining visits in August 2024? Further analysis of the Placer 100 Index reveals that the top-performing metro areas last month were college towns, which suggests that a surge in students out and about – shopping for back-to-school essentials and dining out – was a likely driver of local foot traffic.
The State College, PA Metro Area, home to Penn State University, for example, saw a 14.5% YoY change in overall retail and dining visits in August 2024. And other college towns with large student populations were also top YoY visit performers during the month. Blacksburg-Christiansburg, VA (14.2%), home to Virginia Tech, Ithaca, NY (12.1%), home to Cornell University, and Bloomington, IN (12.1%), home to Indiana University Bloomington – to name a few – all experienced significant visit growth compared to August 2023.
While the Placer 100 Index experienced foot traffic gains last month, digging deeper into the data reveals that in August 2024 consumers continued to prioritize value as they dined and shopped.
In addition to rapidly growing discount grocer Aldi, four value-focused chains were among August 2024’s top YoY visit performers. Five Below (17.5%), Big Lots (15.7%), HomeGoods (13.8%), and Ollie’s Bargain Outlet (13.7%) all showed impressive YoY traffic – and three out of the four were also among the top chains in terms of YoY visit-per-location growth.
One of the biggest YoY visits and visits-per-location winners in August 2024 was Big Lots, which recently announced voluntary Chapter 11 proceedings and an ownership transition while continuing to rightsize. With soon-to-be-closed locations offering steep markdowns, the chain has been driving significant traffic. And since Big Lots offers small-ticket items as well as big-ticket home furnishings, a back-to-school push likely contributed to the chain’s jump in August visits.
HomeGoods was also among the top chains in August 2024, with both YoY visits and visits-per-location (9.8%) growth. The chain’s social media campaign featuring college students furnishing their living spaces appears to have buoyed foot traffic during the homestretch of back-to-school shopping.
With summer in the rearview mirror, the focus shifts to fall and the fast-approaching holiday season. Will retail and dining visits sustain their momentum in the critical months ahead?
Visit Placer.ai to find out.
This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.
The return to office (RTO) has been on an upswing, with employers across industries cracking down on remote work and requiring employees to put in more face time. Indeed, July 2024 emerged as the busiest in-office month since the pandemic. But what happened in August?
We dove into the data to find out.
August is a time for family vacations – and millions of Americans planned to take the roads and skies this summer to get away from it all and enjoy some downtime. So it may come as no surprise that the accelerated mandate-driven RTO seen in recent months – moderated somewhat in August, with a larger visit gap compared to the equivalent period of 2019 than that seen in July or in June.
Still, despite an end-of-summer slump, the nationwide office recovery appears to be very much underway. Office foot traffic last month was just 31.2% below pre-pandemic levels. Or put another way, August 2024 office visits were 68.8% of what they were in August 2019.
Drilling down into the data for major urban hubs throughout the country shows a continuation of recent trends, with Miami, New York, Atlanta, and Dallas outperforming the nationwide baseline. In Miami and New York, office visits were nearly 90.0% and 85.0%, respectively, of what they were pre-pandemic. And Atlanta, where employers from the CDC to UPS have begun enforcing stricter in-office policies, held onto its high ranking, with visits 75.6% of what they were in August 2019.
Indeed, Atlanta, which has seen a surge in office leasing activity, saw 7.3% year-over-year (YoY) visit growth in August 2024 – followed by Miami (5.7%). San Francisco – which despite lagging behind other cities compared to pre-pandemic, has been making steady YoY gains – came in third with a YoY visit increase of 3.0%.
Who are the employees driving this summer’s accelerated recovery?
Analyzing the trade areas of office buildings nationwide reveals that between June and August 2024, the Census Block Groups (CBGs) feeding visits to office buildings (their captured markets) continued to see a decline in their share of households with children – indicating that parents still account for fewer office visits than they did pre-pandemic. Employees with children, it seems, remain especially likely to place a premium on flexibility – embracing work routines that allow them to more efficiently juggle home and work responsibilities.
Over the same period, the share of one-person households in offices’ captured markets rose substantially, highlighting the important role played by young professionals – who may be more likely to be single – in today’s office recovery. Whether driven by a desire to embrace in-office career growth and mentorship opportunities, or by a craving for more social interaction, these employees are returning to the office in ever greater numbers.
With the school year underway and summer vacations already a not-so-distant memory, office foot traffic is likely to resume its upward trajectory. Will September 2024 set a new post-pandemic RTO record?
Follow Placer.ai’s data driven analyses to find out.
This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.
Malls ended summer with a bang. In May and June 2024, indoor malls, open-air shopping centers and outlet malls all experienced year-over-year (YoY) visit growth, with indoor malls – which offer an escape from the sweltering heat – leading the way.
In July 2024, all three mall types experienced slight YoY visit gaps. But these were likely due to a calendar shift rather than to any flagging back-to-school momentum: July 2024 contained one less Saturday and Sunday than the equivalent period of 2023, when malls draw some of their biggest crowds. (In January-August 2024, weekends accounted for 39.0% of visits to indoor malls, 35.6% for open-air shopping centers, and 43.0% for outlet malls.) This shift, which likely had the most pronounced impact on outlet malls, may have obscured stronger YoY performance in July 2024.
And this year’s intense weather didn’t stop consumers from visiting malls in droves to take advantage of back-to-school shopping – which was in full swing by August 2024. That month saw the most substantial YoY foot traffic growth of the analyzed period, with YoY visit increases of 7.3% for indoor malls, 5.8% for open-air shopping centers, and 6.1% for outlet malls.
Who shopped at malls in August 2024? With back-to-school shopping being a significant motivator for consumers, it may come as no surprise that college students and families with children were overrepresented among end-of-summer mall hoppers – though not for all mall types.
Analysis of all three mall segments’ captured markets reveals that in August 2024, the share of college students in the trade areas of indoor malls and open-air shopping centers exceeded the nationwide average by 67% and 170%, respectively. These malls may be popular with college students due to their greater accessibility for students without cars, and for their recreational atmosphere – making them a good place to catch up with friends while shopping.
Meanwhile, the captured markets of outlet malls included slightly higher-than-average shares of households with children, perhaps as families on tight back-to-school budgets prioritized steep discounts. Indoor malls were also slightly more likely than average to draw this demographic.
With Summer 2024 in the books, it’s fair to say that mall foot traffic thrived during this critical retail season. How will mall visits shape up come spring?
Visit Placer.ai to find out.
This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.
In 2024, auto parts retailers are continuing to see visit growth compared to last year. We dove into the data for three of the industry’s leaders – AutoZone, O’Reilly Auto Parts, and NAPA Auto Parts – to explore the consumer behavior and profiles behind the space’s ongoing success.
Auto parts retail visits have been bolstered in recent months by still-high vehicle prices – which have incentivized many cash-strapped consumers to fix up the car they have rather than buy a new one. To be sure, the industry hasn’t been entirely spared the effects of inflation, which has caused many consumers to tighten their (seat)belts and defer non-essential car repairs. Still, one of the key factors benefiting the space has been the greater prevalence of older vehicles on the road, which are more likely to need significant – and essential – maintenance.
Since the start of 2024, AutoZone and O’Reilly have sustained consistent year-over-year (YoY) monthly visit growth. And though NAPA saw mild visit gaps in March, June, and August – coinciding with traffic fall-off to some of the repair shops it supplies – it too experienced YoY increases throughout most of the analyzed period.
As auto parts inflation continues to wane in 2024, more consumers may begin taking on repairs they postponed last year, providing these retailers with continued foot traffic boosts.
Less affluent consumers are more likely to be deterred from buying a new ride by high prices and interest rates. And analyzing the demographic characteristics of visitors to AutoZone, O’Reilly, and NAPA reveals that in H1 2024, the median household incomes (HHIs) of the chains’ captured markets were indeed significantly lower than those of new car dealerships ($75.6K).
The data reveals a divide between consumers in the market for new cars – who generally have higher income levels – and those that frequent auto parts retailers to invest in their current set of wheels. And consumers seeking to repair rather than replace may be even more inclined to do so while vehicle prices and financing costs remain elevated.
Analysis of consumer spending habits provides a further indication that AutoZone, O’Reilly and NAPA’s audiences are more likely to invest in upgrades and repairs than in the purchase of a new vehicle.
In H1 2024, residents of AutoZone and O’Reilly’s captured markets spent 17% less annually on buying used cars than the nationwide average, while residents of NAPA’s captured market spent 14% less.
And residents of all three auto parts retailers’ trade areas spent even less on new car buying. In H1 2024, AutoZone’s captured market spent 23% less on new cars than the nationwide average, and O’Reilly’s and NAPA’s captured markets spent 22% and 18% less, respectively.
AutoZone and O’Reilly’s relatively large share of DIY consumers – those who repair or upgrade their cars on their own to save money – likely contributed to their trade areas’ smaller car buying expenditures. Meanwhile, the slightly larger spend on both new and used cars in NAPA’s trade area – though still significantly lower than the nationwide average – may be due to the retailer’s predominantly commercial business.
Auto parts chains have been riding strong tailwinds on the road to success – and they appear geared up for more foot traffic success in the homestretch of 2024. As more older vehicles stay on the road and car-buying costs remain high, robust demand for parts is likely to continue.
Will the auto parts industry accelerate even further in the months to come? Visit Placer.ai to find out.
This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.
It’s that time of year again. On August 22nd, Starbucks launched its much-vaunted autumn menu, including the iconic Pumpkin Spice Latte (PSL). We dove into the data to see what happened on the big day – and how Starbucks visitation patterns were impacted by the much-anticipated release.
Last year, Starbucks broke with tradition to move its PSL launch from Tuesday to Thursday. And perhaps due to Thursday’s proximity to the weekend (especially in the age of the TGIF work week), the step has proven advantageous – generating a sustained visit spike lasting through the weekend.
On Thursday, August 22nd, 2024, foot traffic to Starbucks surged 24.1% higher than the coffee giant’s daily average for the previous eight Thursdays. And the PSL effect worked its magic throughout the weekend, with visits to Starbucks on the following Friday, Saturday, and Sunday significantly elevated compared to recent daily averages for those days of the week.
Since its debut in 2003, Starbucks’ PSL has become part of the cultural landscape. Each year, the beverage’s release generates a social media frenzy. And between 2021 and 2023, the number of people visiting Starbucks on Pumpkin Spice Latte launch day increased steadily.
Last year, the PSL visit spike reached new heights, with foot traffic 27.1% higher than on August 27th, 2019 – the last pre-pandemic PSL launch. And despite Starbucks’ recent challenges, visits on PSL day held steady this year, maintaining last year’s impressive gains.
Comparing visits on August 22nd, 2024 to recent Thursday visit averages across the continental U.S. highlights the broad appeal enjoyed by Starbucks’ fall menu. Every analyzed state enjoyed a visit bump – though the extent of the boost varied considerably between regions.
Many southern states – including Alabama, Louisiana, and Mississippi, saw only slight foot traffic bumps, perhaps due in part to the region’s warmer weather, which may render the early autumn launch less compelling. (Mississippi in particular, it seems, really couldn’t care less about Pumpkin Spice.) But in other areas, led by North Dakota (45.5%), Kansas (42.6%), Utah (42.2%), Iowa (41.3%), and Pennsylvania (39.5%), visits skyrocketed.
Starbucks’ successful PSL launch shows that even as consumers count their pennies, people are finding room in their budgets for sweet, cozy indulgences that don’t break the bank. What does the winning release portend for the upcoming winter season?
Follow Placer.ai’s data-driven dining and retail analyses to find out.
This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.
The pandemic and economic headwinds that marked the past few years presented the multi-billion dollar hotel industry with significant challenges. But five years later, the industry is rallying – and some hotel segments are showing significant growth.
This white paper delves into location analytics across six major hotel categories – Luxury Hotels, Upper Upscale Hotels, Upscale Hotels, Upper Midscale Hotels, Midscale Hotels, and Economy Hotels – to explore the current state of the American hospitality market. The report examines changes in guest behavior, personas, and characteristics and looks at factors driving current visitation trends.
Overall, visits to hotels were 4.3% lower in Q2 2024 than in Q2 2019 (pre-pandemic). But this metric only tells part of the story. A deeper dive into the data shows that each hotel tier has been on a more nuanced recovery trajectory.
Economy chains – those offering the most basic accommodations at the lowest prices – saw visits down 24.6% in Q2 2024 compared to pre-pandemic – likely due in part to hotel closures that have plagued the tier in recent years. Though these chains were initially less impacted by the pandemic, they were dealt a significant blow by inflation – and have seen visits decline over the past three years. As hotels that cater to the most price-sensitive guests, these chains are particularly vulnerable to rising costs, and the first to suffer when consumer confidence takes a hit.
Luxury Hotels, on the other hand, have seen accelerated visit growth over the past year – and have succeeded in closing their pre-pandemic visit gap. Upscale chains, too, saw Q2 2024 visits on par with Q2 2019 levels. As tiers that serve wealthier guests with more disposable income, Luxury and Upscale Hotels are continuing to thrive in the face of headwinds.
But it is the Upper Midscale level – a tier that includes brands like Trademark Collection by Wyndham, Fairfield by Marriott, Holiday Inn Express by IHG Hotels & Resorts, and Hampton by Hilton – that has experienced the most robust visit growth compared to pre-pandemic. In Q2 2024, Upper Midscale Hotels drew 3.5% more visits than in Q2 2019. And during last year’s peak season (Q3 2023), Upper Midscale hotels saw the biggest visit boost of any analyzed tier.
As mid-range hotels that still offer a broad range of amenities, Upper Midscale chains strike a balance between indulgence and affordability. And perhaps unsurprisingly, hotel operators have been investing in this tier: In Q4 2023, Upper Midscale Hotels had the highest project count of any tier in the U.S. hotel construction and renovation pipeline.
The shift in favor of Upper Midscale Hotels and away from Economy chains is also evident when analyzing changes in relative visit share among the six hotel categories.
Upper Midscale hotels have always been major players: In H1 2019 they drew 28.7% of overall hotel visits – the most of any tier. But by H1 2024, their share of visits increased to 31.2%. Upscale Hotels – the second-largest tier – also saw their visit share increase, from 24.8% to 26.1%.
Meanwhile, Economy, Midscale, and Upper Upscale Hotels saw drops in visit share – with Economy chains, unsurprisingly, seeing the biggest decline. Luxury Hotels, for their parts, held firmly onto their piece of the pie, drawing 2.8% of visits in H1 2024.
Who are the visitors fueling the Upper Midscale visit revival? This next section explores shifts in visitor demographics to four Upper Midscale chains that are outperforming pre-pandemic visit levels: Trademark Collection by Wyndham, Holiday Inn Express by IHG Hotels & Resorts, Fairfield by Marriott, and Hampton by Hilton.
Analyzing the captured markets* of the four chains with demographics from STI: Popstats (2023) shows variance in the relative affluence of their visitor bases.
Fairfield by Marriott drew visitors from areas with a median household income (HHI) of $84.0K in H1 2024, well above the nationwide average of $76.1K. Hampton by Hilton and Trademark Collection by Wyndham, for their parts, drew guests from areas with respective HHIs of $79.6K and $78.5K – just above the nationwide average. Meanwhile, Holiday Inn Express by IHG Hotels & Resorts drew visitors from areas below the nationwide average.
But all four brands saw increases in the median HHIs of their captured markets over the past five years. This provides a further indication that it is wealthier consumers – those who have had to cut back less in the face of inflation – who are driving hotel recovery in 2024.
(*A chain’s captured market is obtained by weighting each Census Block Group (CBG) in its trade area according to the CBG’s share of visits to the chain – and so reflects the population that actually visits the chain in practice.)
Much of the Upper Midscale visit growth is being driven by chain expansion. But in some areas of the country, the average number of visits to individual hotel locations is also on the rise – highlighting especially robust growth potential.
Analyzing visits to existing Upper Midscale chains in four metropolitan areas with booming tourism industries – Salt Lake City, UT, Palm Bay, FL, San Diego, CA, and Richmond, VA – shows that these markets feature robust untapped demand.
Utah, for example, has emerged as a tourist hotspot in recent years – with millions of visitors flocking each year to local destinations like Salt Lake City to see the sights and take in the great outdoors. And Upper Midscale hotels in the region are reaping the benefits. In H1 2024, the overall number of visits to Upper Midscale chains in Salt Lake City was 69.4% higher than in H1 2019. Though some of this increase can be attributed to local chain expansion, the average number of visits to each individual Upper Midscale location in the area also rose by 12.5% over the same period.
Palm Bay, FL (the Space Coast) – another tourist favorite – is experiencing a similar trend. Between H1 2019 and H1 2024, overall visits to local Upper Midscale hotel chains grew by 36.4% – while the average number of visits per location increased a substantial 16.9%. Given this strong demand, it may come as no surprise that the area is undergoing a hotel construction boom. Upper Midscale hotels in other areas with flourishing tourism sectors, like San Diego, CA and Richmond, VA, are seeing similar trends, with increases in both overall visits and and in the average number of visits per location.
Though Economy chains have underperformed versus other categories in recent years, the tier does feature some bright spots. Some extended-stay brands in the Economy tier – hotels with perks and amenities that cater to the needs of longer-stay travelers – are succeeding despite category headwinds.
Choice Hotels’ portfolio, for example, includes WoodSpring Suites, an Economy chain offering affordable extended-stay accommodations in 35 states. In H1 2024, the chain drew 7.7% more visits than in the first half of 2019 – even as the wider Economy sector continued to languish. InTown Suites, another Economy extended stay chain, saw visits increase by 8.9% over the same period.
And location intelligence shows that the success of these two chains is likely being driven, in part, by their growing appeal to young, well-educated professionals. In H1 2019, households belonging to Spatial.ai: PersonaLive’s “Young Professionals” segment made up 9.6% of WoodSpring Suites’ captured market. But by H1 2024, the share of this group jumped dramatically to 13.3%. At the same time, InTown Suites saw its share of Young Professionals increase from 12.0% to 13.4%.
Whether due to an affinity for prolonged “workcations” (so-called “bleisure” excursions) or an embrace of super-commuting, younger guests have emerged as key drivers of growth for the extended stay segment. And by offering low–cost accommodations that meet the needs of these travelers, Economy chains can continue to grow their share of the pie.
The hospitality industry recovery continues – led by Upper Midscale Hotels, which offer elevated experiences that don’t break the bank. But today’s market has room for other tiers as well. By keeping abreast of local visitation patterns and changing consumer profiles, hotels across chain scales can personalize the visitor experience and drive customer satisfaction.
The past few years have provided the tourism sector with a multitude of headwinds, from pandemic-induced lockdowns to persistent inflation and a rise in extreme weather events. But despite these challenges, people are more excited than ever to travel – more than half of respondents to a recent survey are planning on increasing their travel budgets in the coming months.
And while revenge travel to overseas destinations is still very much alive and well, the often high costs associated with traveling abroad are shaping the way people choose to travel. Domestic travel and tourism are seeing significant growth as more affordable alternatives.
This white paper takes a closer look at two of the most popular domestic tourism destinations in the country – New York City and Los Angeles. Over the past year, both cities have continued to be leading tourism hotspots, offering a wealth of attractions for visitors. What does tourism to these two cities look like in 2024, and what has changed since before the pandemic? How have inflation and rising airfare prices affected the demographics and psychographics of visitors to these major hubs?
Analyzing the distribution of domestic tourists across CBSAs nationwide from May 2023 to April 2024 reveals New York and Los Angeles to be two of the nation’s most popular destinations. (Tourists include overnight visitors staying in a given CBSA for up to 31 days).
The New York-Newark-Jersey City, NY-NJ-PA metro area drew the largest share of domestic tourists of any CBSA during the analyzed period (2.7%), followed closely by the Los Angeles-Long Beach-Anaheim, CA CBSA (2.5%). Other domestic tourism hotspots included Orlando-Kissimmee-Sanford, FL (tied for second place with 2.5% of visitors), Dallas-Fort Worth-Arlington, TX (1.9%), Las Vegas-Henderson-Paradise, NV (1.8%), Miami-Fort Lauderdale-Pompano Beach, FL (1.8%), and Chicago-Naperville, Elgin, IL-IN-WI (1.6%).
The Big Apple. The City That Never Sleeps. Empire City. Whatever it’s called, New York City remains one of the most well-known tourist destinations in the world. And for many Americans, New York is the perfect place for an extended weekend getaway – or for a multi-day excursion to see the sights.
But where do these NYC-bound vacationers come from? Diving into the data on the origin of visitors making medium-length trips to New York City (three to seven nights) reveals that increasingly, these domestic tourists are coming from nearby metro areas.
Between 2018-2019 and 2023-2024, for example, the number of tourists visiting New York City from the Philadelphia metro area increased by 19.2%.
The number of tourists coming from the Boston and Washington, D.C metro areas, and from the New York CBSA itself (New York-Newark-Jersey City, NY-NJ-PA) also increased over the same period.
Meanwhile, further-away CBSAs like San Francisco-Oakland-Berkeley, CA, Atlanta-Sandy Springs-Alpharetta, GA, and Miami-Fort Lauderdale-Pompano Beach, FL fed fewer tourists to NYC in 2023-2024 than they did pre-pandemic. It seems that residents of these more distant metro areas are opting for vacation destinations closer to home to avoid the high costs of air travel.
Diving even deeper into the characteristics of visitors taking medium-length trips to New York City reveals another demographic shift: Tourists staying between three and seven nights in the Big Apple are skewing younger.
Between 2018-2019 and 2023-2024, the share of visitors to New York City from areas with median ages under 30 grew from 2.1% to 4.5%. Meanwhile, the share of visitors from areas with median ages between 31 and 40 increased from 34.3% to 37.7%.
The impact of this trend is already being felt in the Big Apple, with The Broadway League reporting that the average age of audiences to its shows during the 2022- 2023 season was the youngest it had been in 20 seasons.
The shift towards younger tourists can also be seen when examining the psychographic makeup of visitors to popular attractions in New York City. Analyzing the captured markets of major NYC landmarks with data from Spatial.ai’s PersonaLive dataset reveals an increase in households belonging to the “Educated Urbanites” segment between 2018-2019 and 2023-2024.
These well-educated, young singles are increasingly visiting iconic NYC venues such as the Whitney Museum of American Art, The Metropolitan Museum of Art, The American Museum of Natural History, and the Statue of Liberty. This shift highlights the growing popularity of these attractions among young, educated singles, reflecting a broader trend of increased domestic tourism among this demographic.
New York City’s tourism sector is adapting to meet the changing needs of travelers, fueled increasingly by younger visitors who may be unable to take a costly international vacation. How have travel patterns to Los Angeles changed in response to increasing travel costs?
While New York City is the East Coast’s tourism hotspot, Los Angeles takes center stage on the West Coast. And as overseas travel has become increasingly out of reach for Americans with less discretionary income, the share of domestic tourists originating from areas with lower HHIs has risen.
Before the pandemic, 57.6% of visitors to LA came from affluent areas with median household incomes (HHIs) of over $90K/year. But by 2023-2024, this share decreased to 50.7%. Over the same period, the share of visitors from areas with median HHIs between $41K and $60K increased from 9.7% to 12.5%, while the share of visitors from areas with HHIs between $61K and $90K rose from 32.1% to 35.8%.
Diving into the psychographic makeup of visitors to popular Los Angeles attractions – Universal Studios Hollywood, Disneyland California, the Santa Monica Pier, and Griffith Observatory – also reflects the above-mentioned shift in HHI. The captured markets of these attractions had higher shares of middle-income households belonging to the “Family Union” psychographic segment in 2023-2024 than in 2018-2019.
Experian: Mosaic defines this segment as “middle income, middle-aged families living in homes supported by solid blue-collar occupations.” Pre-pandemic, 16.0% of visitors to Universal Studios Hollywood came from trade areas with high shares of “Family Union” households. This number jumped to 18.8% over the past year. A similar trend occurred at Disneyland, Santa Monica Pier, and Griffith Observatory.
And like in New York City, growing numbers of visitors to Los Angeles appear to be coming from nearby areas. Between 2018-2019 and 2023-2024, the share of in-state visitors to major Los Angeles attractions increased substantially – as people likely sought to cut costs by keeping things local.
Pre-pandemic, for example, 68.9% of visitors to Universal Studios Hollywood came from within California – a share that increased to 72.0% over the past year. Similarly, 59.7% of Griffith Observatory visitors in 2018-2019 came from within the state – and by 2023-2024, that number grew to 64.7%.
Even when times are tight, people love to travel – and New York and Los Angeles are two of their favorite destinations. With prices for airfare, hotels, and dining out increasing across the board, younger and more price-conscious households are adapting, choosing to visit nearby cities and enjoy attractions closer to home. And as the tourism industry continues its recovery, understanding emerging visitation trends can help stakeholders meet travelers where they are.
The positive retail momentum observed in Q1 2024 continued into Q2 – as stabilizing prices and a strong job market fostered cautious optimism among consumers. Year-over-year (YoY) retail foot traffic remained elevated throughout the quarter, with June in particular seeing significant weekly visit boosts ranging from 4.7% to 8.5%.
The robustness of the retail sector in Q2 was also highlighted by positive visit growth during the quarter’s special calendar occasions, including Mother’s Day (the week of May 6th) and Memorial Day (the week of May 27th). And though consumer spending may moderate as the year wears on, retail’s strong Q2 showing offers plenty of room for optimism ahead of back-to-school sales and other summer milestones.
On a quarterly basis, overall retail visits rose 4.2% in Q2. And diving into specific categories shows that value continued to reign supreme, with discount and dollar stores seeing the most robust YoY visit growth (11.2%) of any analyzed category.
Other essential goods purveyors, such as grocery store chains (7.6%) and superstores (4.6%), also outperformed the overall retail baseline. And fitness – a category deemed essential by many health-conscious consumers – outpaced overall retail with a substantial 6.0% YoY foot traffic increase.
The decidedly more discretionary home improvement industry performed less well than overall retail in Q2 – but in another sign of consumer resilience, it too experienced a YoY visit uptick. And overall restaurant foot traffic increased 2.6% YoY.
Discount and dollar stores enjoyed a strong Q2 2024, maintaining YoY visit growth above 10.0% for six out of the quarter’s 13 weeks. Only during the week of April 1st did the category see a temporary decline, likely the result of an Easter calendar shift. (The week of April 1st 2024 is being compared to the week of April 3rd, 2023, which included the run-up to Easter)
Some of this growth can be attributed to the continued expansion of segment leaders like Dollar General. But the category has also been bolstered by the emphasis consumers continue to place on value in the face of still-high prices and economic uncertainty.
Dollar General, which has been expanding both its store count and its grocery offerings, saw YoY visits increase between 9.1% and 15.9% throughout the quarter. Affordable-indulgence-oriented Five Below, which has also been adding locations at a brisk clip, saw YoY visits increase between 4.9% and 18.8%.
And though Dollar Tree has taken steps to rightsize its Family Dollar brand, the company’s eponymous banner – which caters to middle-income consumers in suburban areas – continued to grow both its store count and its visits in Q2.
Grocery store chains also performed well in Q2 2024 – experiencing strongly positive foot traffic growth throughout the quarter. Though the sector continues to face its share of challenges, stabilizing food-at-home prices and improvements in employee retention and supply chain management have helped propel the industry forward.
Diving into the performance of specific chains shows that within the grocery segment, too, price was paramount in Q2 2024 – with limited-assortment value grocery stores like Aldi and Trader Joe’s leading the way.
Traditional chains H-E-B and Food Lion (owned by Ahold Delhaize) – both of which are known for relatively low prices – outperformed the wider grocery sector with respective YoY foot traffic boosts of 11.4% and 8.7%. But ShopRite, Safeway (owned by Albertsons), Kroger, and Albertsons also drew more visits in Q2 2024 than in the equivalent period of last year.
Fitness has proven to be relatively inflation-proof in recent years – thriving even in the face of reduced discretionary spending and consumer cutbacks. Indeed, rising prices may have actually helped boost gym attendance, as people sought to squeeze the most value out of their monthly fees and replace pricy outings with already-paid-for gym excursions.
And despite lapping a remarkably strong 2023, visits to gyms nationwide remained elevated YoY in Q2 2024.
Diving into the data for some of the nation’s leading gyms shows that today’s fitness market has plenty of room at the top. Planet Fitness, 24 Hour Fitness, Life Time Fitness, Orangetheory Fitness, and LA Fitness all experienced YoY visit growth in Q2 2024 – reflecting consumers’ enduring interest in all things wellness-related.
But it was EōS Fitness and Crunch Fitness – two value gyms that have been pursuing aggressive expansion strategies – that really hit it out of the park, with respective YoY foot traffic increases of 23.4% and 21.4%.
The week of April 1st saw a decline in YoY visits to superstores – likely attributable to the Easter calendar shift noted above. But the category quickly rallied, and with back-to-school shopping and major superstore sales events coming up this July, the category appears poised to enjoy continued success throughout the summer.
Within the superstore category, wholesale clubs continued to stand out – with Costco Wholesale, Sam’s Club and BJ’s Wholesale Club enjoying YoY foot traffic growth ranging from 12.0% to 7.4%. But Target and Walmart also impressed with 4.6% and 4.0% YoY visit increases.
Inflation, elevated interest rates, and a sluggish real estate market have created a perfect storm for the home improvement industry, with spending on renovations in decline. The accelerated return to office has likely also taken its toll on the category, as people spend more time outside the home and have less availability to immerse themselves in DIY projects.
But despite these challenges, weekly YoY foot traffic to home improvement and furnishing chains remained elevated throughout much of the Q2 – with June and April seeing mostly positive YoY visit growth, and May hovering just below 2023 levels. This (modest) visit growth may be driven by consumers loading up on supplies for necessary home repairs, or by shoppers seeking materials for smaller projects. And given the importance of Q2 for the home improvement sector, this largely positive snapshot may offer some promise of good things to come.
Some chains within the home improvement category continued to perform especially well in Q2 2024 – with rapidly expanding, budget-oriented Harbor Freight Tools leading the pack. But Ace Hardware, Menards, The Home Depot, and Lowe’s also saw foot traffic increases in Q2, showcasing the category’s resilience in the face of headwinds.
Restaurants – including full-service restaurants (FSR), quick-service restaurants (QSR), fast-casual chains, and coffee chains – lagged behind grocery stores and other essential goods retailers in Q2 2024, as price-sensitive consumers prioritized needs over wants and ate at home more often.
Still, YoY restaurant foot traffic remained up throughout most of the quarter. And impressively, the sector saw a YoY visit uptick during the week of Mother’s Day (the week of May 6th, 2024, compared to the week of May 8th, 2023) – an important milestone for FSR.
The restaurant industry’s YoY visit growth was felt across segments – though fast-casual and coffee chains experienced the biggest visit boosts. Like in Q1 2024, fast-casual restaurants hit the sweet spot between indulgence and affordability, outpacing QSR in the wake of fast food price hikes. And building on the positive YoY trendline that began to emerge last quarter, full-service restaurants finished Q2 2024 with a 1.4% YoY visit uptick.
Chain expansion was the name of the restaurant game in Q2 2024, with several chains that have been growing their footprints outperforming segment averages – including CAVA, Chipotle Mexican Grill, Ziggi’s Coffee, California-based Philz Coffee, Raising Cane’s, Whataburger, and First Watch. Chili’s Grill and Bar also outpaced the full-service category average, aided by the revamping of its “3 for Me” menu.
Retailers and restaurants in Q2 2024 continued to face plenty of challenges, from inflation to rising labor costs and volatile consumer confidence. But foot traffic trends across industries – including both essential goods purveyors like grocery stores and more discretionary categories like home improvement and restaurants – suggest plenty of room for cautious optimism as 2024 wears on.
