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Article
Happy Lunar New Year Part 2: Vietnamese, Korean, and Pan-Asian Malls
Caroline Wu
Feb 16, 2024

There are so many ways to say Happy New Year in Asian languages, such as  “Gong Xi Fa Cai” in Mandarin, which means wishing you prosperity in the coming year, “Saehae Bok Mani Badeuseyo” in Korean, wishing you lots of luck, and “Chuc mung nam moi” in Vietnamese, with a similar meaning of wishing you a joyful year.  Along with these auspicious greetings are traditional foods such as dumpling soup, mung bean pancake, BBQ beef, sticky rice cakes, and candied fruits.  Within the melting pot that is the USA, one can often find an Asian-themed shopping center in which to partake of the festivities. In Westminster, CA, Asian Garden Mall is one of the largest Vietnamese shopping centers in the U.S. At The Source OC, Korean shops and eateries abound. In the Midwest, one can visit Asia Mall Minnesota, with a pan-Asian panoply of offerings.

Last year, Lunar New Year kicked off on Jan. 22, and we can see that Asian Garden Mall visits skyrocketed on that day (below)

During the summer, there is also a vibrant night market there, open from 7-11pm on the weekends. Finds include pork skewers and buns, grilled scallops, mini shrimp crepes, and sugar cane juice.

Asian Garden Mall Night Market 2.14.24

The night market takes place in the parking lot of Asian Garden Mall and draws accretive business. What would normally be empty during the Feb-May period without a night market becomes a thriving evening adventure during the summer months.

In comparing Feb-May visits (blue) versus Jun-Sept visits (red) below, the mall also draws from a much larger trade area when the night market is occurring.

Night Market Trade Area image
Asian Garden Venn diagram image

In terms of festivities, parades and food stalls abound at celebrations like the Tet festival in New Orleans, which takes place this year on Feb. 16-18 in the Village de l’Est neighborhood. There will be fireworks and a dragon dance and of course vats of simmering pho, crispy spring rolls, and puffy fried bananas. In San Jose, CA, home to one of the US’s largest Vietnamese populations, a Tet celebration will be held in the former Sears parking lot at Eastridge Center from Feb 16-18.  There will be a talent contest, a visit from Miss Vietnam California, carnival rides, and of course plenty of food booths and desserts.

One of the newer Korean-themed malls is the Source OC, which opened in 2019.  While the majority of the food options transport you to being in Korea, there is also Italian at Il Fiora, Japanese at Izakaya Ichie, and Mexican at La Huasteca.  One can indulge in Gangnam House Korean BBQ, Monday to Sunday shaved ice, and Cheesetella Japanese Cheesecake. We saw the Source OC dip during Covid like practically all retail, but it has bounced back and is now exceeding pre-Covid visitation levels. Besides the draw of the food, there is also an indoor golf-simulator, a VR experience, and a children’s playground.

Both Koreatown Plaza and Koreatown Galleria are long-standing stalwarts in the heart of LA, but as Americans of all ethnicities increasingly migrate to suburbs, we will no doubt see more shopping center options catering to ethnic tastes outside of downtowns.

The nation’s first enclosed shopping mall was Southdale Center in Edina, MN, a project that opened in 1956, by Victor Gruen, an Austrian-American who would henceforth be known as the “father of the shopping mall.” His original vision was a community hub with access to many shops as well as medical centers, schools, and even residences. This did not occur in the 50s, but three-quarters of a century later, many mall developers are re-envisioning malls to be places to live, eat, play, and shop as well as have access to essential services and to be that third space for community gatherings and celebrations. How fitting that another recent mall in Minnesota, the Asia Mall has been conceived as a reflection of the local community. It opened in November 2022, inspired by the desire for a one-stop pan-Asian mall to get all groceries as opposed to dashing around Minneapolis, St. Paul, Brooklyn Park, and Brooklyn Center to obtain the desired goods. Food and drinks are procured from various Asian countries, such as Vietnam, China, and Korea and anchored by grocery store Asian Mart 88. Dining includes Pho Mai, Hot Pot City with all-you-can-eat hot pot, Cruncheez Korean hot dogs, and Mochi Dough doughnuts.  As part of the trend for including essential services, this mall also has a hair salon, insurance company, and travel agency.

It also appears the concept of one-stop-shop, be it for Asian groceries or for warehouse-sized purchases, is prized by the inhabitants of Eden Prairie who really value efficiency. Asia Mall does half the visits of the nearby Costco, which is impressive. Besides home and work, visitors of Asia Mall are most likely to visit Costco before or after a shopping trip (below).

Asia Mall Visitor Journey to Costco 2.16.24

Article
Hats Off For Off-Price
How did off-price leaders T.J. Maxx, Marshalls (both owned by TJX Companies), Burlington, and Ross perform in last year? And how is 2024 shaping up for the category? We dove into the foot traffic data to find out. 
Bracha Arnold
Feb 15, 2024
3 minutes

How did off-price leaders T.J. Maxx, Marshalls (both owned by TJX Companies), Burlington, and Ross perform in last year? And how is 2024 shaping up for the category? We dove into the foot traffic data to find out. 

Continuing To Grow

Off-price apparel retailers typically employ a straightforward method: sell excess or off-season merchandise that would otherwise remain unsold at a discount, benefiting both shoppers and manufacturers. 

This retail model has consistently performed well, as evidenced by the consistent growth in visits to T.J. Maxx, Marshalls, Ross, and Burlington over the past few years. And despite the overall sluggishness experienced by much of the apparel retail category in 2023, visits to these stores continued to increase year-over-year (YoY) in every quarter analyzed.

bar graph: visits to off=price retailers elevated all quarters of 2023

January 2024 YoY visit growth slowed slightly – perhaps due to Q1 2023’s exceptionally strong performance. But despite the difficult comparison, foot traffic for most chains remained close to 2023 levels while YoY January visits to Ross increased 5.5%, highlighting the resilience of the off-price sector.  

bar graph: Ross Dress for Less led the off-price category in January 2024

HHI Varies By Brand

The demographic and psychographic makeup of a chain’s trade area – which shows the types of visitors who frequent the chain – can be determined by looking at the chain’s potential or captured market. A chain’s potential market is calculated by weighing the Census Block Groups (CBGs) feeding visits to the chain according to the size of the CBG, while the captured market weighs each CBG according to the relative number of visits to the chain originating from that CBG.  

Using these tools to analyze the median household income (HHI) in the trade areas of the four chains reveals a divergence between the two TJX-owned chains T.J. Maxx and Marshalls, on one side, and Ross Dress for Less and Burlington, on the other. The median HHI in T.J. Maxx and Marshalls’ potential market is higher than the potential median HHI for Ross and Burlington – and the two TJX brands’ captured market median HHI is even higher. Meanwhile, the median HHI in Ross and Burlington’s captured market is lower than the median HHI in their own potential markets. 

The variance in median HHI between the chains may have to do with differences in branding and product selection. Marshalls and T.J. Maxx tend to have the higher price points, with T.J. Maxx in particular expanding its designer offerings over the past few years through its Runway stores. Ross and Burlington, known for their no-frills approach to clothing shopping, have relatively lower price points – and may see more customers seeking bargains over high fashion. 

bar chart: median HHI variances between off-price retailers. Based on STI: PopStats dataset combined with placer.ai captured and potential trade area data

Families Drawn To Off-Price Retailers

While an analysis of trade area median HHI highlights differences between the chains’ visitor bases, a deeper exploration of Marshalls, Ross, and Burlington’s trade areas suggests that the retailers also share common ground – specifically, their popularity with middle-income families. For almost all brands, the captured market share of households categorized by the Spatial.ai: PersonaLive dataset as “Family Union” and “Cultural Connections” was larger than the potential market share. T.J. Maxx, which had a slightly lower share of “Cultural Connection” households in its captured market relative to its potential market, was the sole exception.

All four chains continue to add stores to their fleets – Ross opened 97 stores in fiscal 2023, and Burlington is looking to expand in over 60 former Bed Bath and Beyond locations. Focusing on trade areas with diverse families, then, may serve Marshalls, Ross, and Burlington. And T.J. Maxx, which has been enjoying a resurgence of interest from younger shoppers, might consider expanding into areas that attract young professionals.

bar chart: off-price retailers attract more divers families in captured market vs. potential market

Dressing To Impress

Off-price apparel retailers continue to succeed despite – or perhaps because of – a challenging economic climate. Will their success continue into 2024? 

Visit placer.ai to keep up-to-date on the latest data-driven retail trends.

Article
Who Is Shopping at Malls?
With shopping center vacancy rates now lower than they were pre-COVID, we dove into the demographic and psychographic trade area data for leading Indoor Malls, Open-Air Shopping Centers, and Outlet Malls to understand who visited malls in 2023. 
Shira Petrack
Feb 14, 2024
2 minutes

With shopping center vacancy rates now lower than they were pre-COVID, we dove into the demographic and psychographic trade area data for leading Indoor Malls, Open-Air Shopping Centers, and Outlet Malls to understand who visited malls in 2023. 

Shopping Center Types Draw a Variety of Audiences 

Diving into the demographics of the trade areas of the various mall types in 2023 reveal both similarities and differences between the typical visitor to Indoor Malls, Open-Air Shopping Centers, and Outlet Malls. 

In all three mall types, the median trade area household income (HHI) in the three mall types was higher than the nationwide median HHI of $69.5K (according to the STI: Popstats 2022 dataset). But Open-Air Shopping Centers drew the highest income visitors, with a trade area median HHI of $87.8K in 2023. The trade area of Open-Air Shopping Centers also had the lowest share of Households with Children and the highest share of singles (One-Person and Non-Family Households). 

Outlet Malls lay at the other end of the spectrum, with a trade area median trade HHI of $73.9K, the highest share of Households with Children, and the lowest share of single households. And the median HHI and household composition for the trade area of Indoor Malls stood between those of the other two types. 

bar chart: demographic differences among trade areas of various mall types

Different Family Segments for Different Mall Types

Even though Outlet Malls tend to draw the highest, and Open-Air Shopping Centers draw the lowest share of family visitors (Households with Children), diving deeper into various family segments reveals a more nuanced picture. 

For example, the trade areas of Outlet Malls do indeed contain the highest shares of the “Family Union” and “Promising Families” segments – defined by Experian: Mosaic as blue-collar families and young families in starter homes, respectively. But Open-Air Shopping Centers tend to draw the highest share of the more affluent “Flourishing Families” segment – perhaps thanks to the Open-Air Shopping Centers’ higher trade area median HHI. 

So while the demographic analysis can provide an overall snapshot of the various mall types’ audience, diving into the psychographics can yield a higher-resolution picture of the types of shoppers frequenting each shopping center category. 

bar graph: different mall types attract different family segments

Looking Ahead to 2024 

For the most part, malls – especially Indoor Malls and Open-Air Shopping Centers – succeeded in exceeding or staying close to 2022 visit levels last year, despite the economic headwinds. And while January data indicates that the space may be entering a challenging period, there are plenty of reasons to think that the dip in early 2024 foot traffic is just a temporary setback driven by a unique set of circumstances. As the year continues to unfold, tracking visits in this sector will offer more insights into the state of the 2024 consumer. 

For more data-driven retail insights, visit placer.ai/blog

Article
Drilling Down Into Home Improvement
When we last checked in with the home improvement category, high interest rates and a cooling housing market had impacted visits to retailers The Home Depot, Lowe’s, and Tractor Supply. As 2024 gets underway, what might lie ahead for these chains? We take a look at the data to find out. 
Bracha Arnold
Feb 13, 2024

When we last checked in with the home improvement category, high interest rates and a cooling housing market had impacted visits to retailers The Home Depot, Lowe’s, and Tractor Supply. As 2024 gets underway, what might lie ahead for these chains? We take a look at the data to find out. 

Hammering Out The Visits

Home Depot and Lowe’s, two of the largest home improvement retailers in the country, command a significant share of the industry. The two chains experienced ups and downs over the past few years, from a pandemic-era spike in visits to a more recent slowdown as rising prices and slowing home sales led many would-be shoppers to rethink a renovation.

The turbulence in the Home Improvement space continued in 2023. In the first half of the year, foot traffic to The Home Depot and Lowe’s showed modest increases on a year-over-year (YoY) basis – but that momentum slowed into the years’ second half as home sales dropped to a six-month low

Visit performance to these retailers may well improve in 2024. Should home sales pick up  as mortgage rates continue on their expected downward trajectory, home improvement chains would likely see an increase in visits as new homeowners grab equipment for renovations.  

line graph: foot traffic to The Home Depot and Lowe's remained close to 2022 levels in H1 2023, slowed in H2

Nailed It: Median HHI Variances

Analyzing median household income (HHI) of visitors to The Home Depot and Lowe’s, segmented by potential and captured markets, may provide insights into The Home Depot's stronger year-over-year foot traffic performance. (A chain's potential market looks at the Census Block Groups (CBGs) where visitors to a chain originate, weighted according to the CBG’s population. In contrast, captured market visit data reflects figures weighted by the actual number of visits from each CBG.) 

The trade area median HHI tends to be higher for Home Depot than for Lowe’s in the chains’ potential markets – and the differences grow even more pronounced when analyzing the captured market. The Home Depot’s potential market median HHI stood at $71.5K/year – just slightly higher than Lowe’s $69.6K/year. But The Home Depot’s captured market median HHI was $74.3K/year in 2023 – around 4% higher than the chain’s potential market median HHI. Meanwhile, Lowe’s captured market median HHI of $69.0K/year was around 1% lower than its potential market median HHI.

The income disparity between the visitor bases of the two chains may provide context for The Home Depot’s foot traffic strength compared to Lowe’s – The Home Depot’s wealthier customers may be more insulated from the effects of inflation. And as inflation eases and demand for home renovations creeps up, Lowe’s may yet see visits tick up as its customers return to the chain. 

bar graph: median HHI for home improvement chains shows variance among brands.

Ranching Out: Visits To Tractor Supply

Tractor Supply Co. – another major home improvement chain – also offers a variety of products geared toward farm and ranch living, including animal feed and farm equipment. The company was a surprising pandemic winner, seeing its sales and foot traffic grow significantly as people moved to the countryside.

The chain's popularity has remained strong even as the pandemic-induced migration trends subside and the influx of city-dwellers to rural areas slows down. Visits to Tractor Supply remained consistently high throughout 2023, with only two months experiencing YoY foot traffic lags. Tractor Supply visits also outpaced visits to the home improvement category as a whole, indicating sustained demand for farm products. 

line chart: tractor supply outpaces wider home improvement category

Rural Renovations Rule

A deeper exploration of the three home improvement chains’ psychographic compositions indicates that Tractor Supply’s popularity with rural segments (as defined by the Spatial.ai: PersonaLive dataset) may be fueling some of its sustained visit success. 

All three chains saw a higher share of rural visitors in their captured market compared to their potential market – indicating that rural consumers are particularly interested in home improvement tools and products. And of the three chains, Tractor Supply served the largest share of rural visitors by far. The share of rural audience segments in Tractor Supply’s potential markets significantly exceeded the share of these segments in the trade areas of Lowe’s and The Home Depot’s, and the relative share of rural segments in Tractor Supply’s captured market was even more impressive. 

Lowe’s, which has bolstered its rural presence over the past year, had the second-highest percentage of rural segments in both its potential and captured markets – although its share of rural visitors was still considerably lower than Tractor Supply’s. 

Meanwhile, The Home Depot saw the smallest share of rural visitors across all rural segments analyzed. The company’s captured market had just slightly more Rural High Income and Rural Low Income visitors relative to its potential market, and there was no difference between its captured and potential market shares of Rural Average Income consumers.

The impressive over-representation of rural customers to Lowe’s and Tractor Supply suggest that the rural potential for home improvement chains is significant – and chains that tap into the segment may see further foot traffic to their stores. 

bar charts: tractor supply has cornered rural home improvement markets

Renovations, Renewed

The home improvement space has seen plenty of variance over the past few years, from the pandemic-fueled DIY highs of 2020 and 2021 to the overall slowdown brought on by inflation in 2023. Will visits begin to pick up again into 2024? 

Visit placer.ai/blog for the latest data-driven retail insights.

Article
Walmart, Target, Costco & Superstore Space 2023 Recap
How did Target, Walmart, Costco, Sam’s Club, and BJ’s Wholesale Club perform offline last year? Who visited the chains in 2023? And what does 2024 have in store for the space? We dove into the foot traffic and trade area composition data to find out. 
Shira Petrack
Feb 12, 2024
4 minutes

How did Target, Walmart, Costco, Sam’s Club, and BJ’s Wholesale Club perform offline last year? Who visited the chains in 2023? And what does 2024 have in store for the space? We dove into the foot traffic and trade area composition data to find out. 

Strong Year for the Superstore Space 

The superstore and wholesale space performed well across the board in 2023, with leading retailers seeing consistent year-over-year (YoY) quarterly visit growth throughout the year. Costco led the pack in terms of overall YoY visit performance, followed by Sam’s Club and BJ’s Wholesale Club. The wholesale clubs’ strength may be due in part to the chains’ attractive gas prices, which were likely particularly tempting to 2023 consumers looking to stretch their budget. 

Visits to Target also remained above the chain’s 2022 baseline during all four quarters, and Walmart – which closed several stores last year – mostly beat its 2022 visit performance, with the exception of Q4 where traffic remained essentially on par with last year’s levels. 

bar graph: superstores and wholesale club visits in 2023 were mostly up compared to 2022mo

January 2024 Visits Mostly On Par with 2023 Performance 

Visits to four out of five of the analyzed superstores and wholesale clubs dipped slightly in January 2024 relative to January 2023, perhaps due to comparisons to a strong Q1 2023 performance or to post-holidays consumer cutbacks. But despite the challenging circumstances, the YoY drops remained minimal – so the softer start to the year is not necessarily an indication of things to come. 

And in contrast to the subdued visit performance in the rest of the category, Costco foot traffic exceeded its January 2023 visit baseline – revealing the potential for the superstore space to grow in a positive direction in 2024.

 

bar chart: january 202 visits to superstores and wholesale clubs remained close to 2023 levels in January 2024

Monthly Visit Trends Vary Among Chains

Analyzing monthly visits to leading superstore and wholesale clubs in 2023 compared to each chain’s monthly visit average reveals different consumer patterns for each brand. 

While all chains saw their monthly visits peak in December, Target experienced the most significant holiday peak, with a 33.9% increase in monthly visits compared to its 2023 monthly average – more than double the increases of the other four chains analyzed. Target also saw the strongest August visit growth relative to its 2023 monthly average as parents and students likely flocked to the chain in search of Back-to-School apparel and supplies. 

In June and July, Walmart’s relative visit growth exceeded that of the other four chains – possible thanks to consumers stocking up on summer supplies. And the wholesale clubs saw larger relative increases in November, as those chains’ bulk grocery offerings may have helped consumers shop for a crowd ahead of Thanksgiving dinner.

line graph: different monthly visit patterns for each superstore and wholesale club

Who Shops at Superstores & Wholesale Clubs? 

The trade areas of all five chains analyzed included a higher share of Households with Children when compared to the nationwide average. But the two superstore brands – Walmart and Target – also had larger percentages of 1-Person and Non-Family (roommate) Households when compared to the nationwide average, while the three wholesale clubs had smaller shares. 

So while average wholesale clubs and their large selection of bulk packaged items cater primarily to families, superstores seem to attract a wider range of shoppers, including consumers shopping for one and living alone or with roommates. 

bar graph: superstores serve more singles, costco's visitor base includes largest shares of families with children, based on sti:PopStats dataset combined with placer.ai trade area data

Differences Between the Chains 

Diving into the psychographic composition of the trade areas highlights additional differences between the various chains’ audiences. 

The trade areas of Walmart and of its subsidiary Sam’s Club had the highest share of  Spatial.ai: PersonaLive’s small town and rural audience segments, including “Small Town Low Income,” “Rural Low Income,” “Rural Average Income,” and “Rural High Income.” 

Suburban segments were more distributed. Walmart and Sam’s Club served a higher share of “Blue Collar Suburbs” while Target and Costco drew more “Wealthy Suburban Families” – and BJ’s Wholesale Club received the largest percentage of “Upper Suburban Diverse Families.” 

BJ’s trade area also included the largest shares of almost all the urban segments with the exception of “Educated Urbanites” – defined by Spatial.ai as “well educated young singles living in dense urban areas working relatively high paying jobs” – for which Target came out on top.

 

bar graph: each superstore and wholesale club serves a specific audience

Looking Ahead to 2024

The leading superstore and wholesale clubs performed well in 2023 as consumers relied on their bulk-packaging and value-pricing to stretch their increasingly strained budgets. 

What does 2024 have in store? Visit the placer.ai blog to find out. 

Article
Year of the Dragon, Luckiest Animal in the Zodiac: Will that Luck Hold for Asian-Themed CRE?
Caroline Wu
Feb 10, 2024

It only comes around once every 12 years, and for those born in the Year of the Dragon, they are considered to be the luckiest of the Zodiac signs.  This year’s element is wood, and thus a Wood Dragon year can portend good fortune, action, and expansion.  Let’s take a look at some Asian concepts, brands, and shopping centers and see if our Placer trends indicate whether they might be in for a lucky, powerful year.

More Tea, Please: Tea is Anywhere and Everywhere, All at Once

Tea drinks, especially those including tapioca pearls otherwise known as boba have created billionaires in China, and global expansion means that you can get your fill of the chewy goodies all over the world nowadays.  Some of the largest chains in the US include Kung Fu Tea, with over 350 locations; Gong Cha; Sharetea with more than 500 stores in 15 locations; Boba Guys known for their famous strawberry puree matcha tea latte; and It’s Boba Time, Happy Lemon,  YiFang Taiwan Fruit Tea, and Boba Loca.

Tea has been an integral part of our global history.  As a precious commodity, it was traded along the Silk Road, leading to increased transcontinental commerce.  In American history, the Boston Tea Party was perhaps not so much about tea itself but about taxation and representation, but in any words, it was definitely a catalyst towards American independence.  And now,  thousands of years later, tea continues to be a tour de force for antioxidants, anti-aging, and an overall delicious base for a bevy of creative drinks.  Economists often talk about the “latte index” - used to estimate purchasing power parity in 16 countries around the world compared to the cost of a tall Starbucks latte in NYC.

Latte Index 2.9.24
Source: Visualcapitalist.com (The Latte Index: Using the Impartial Bean to Value Currencies)

With the way things are going with teas, could a boba index not be far behind?  We examined year-over-year traffic for some of the leading tea/boba chains compared to specialty coffee chains.  Boba has seen gains compared to last year, usually at a higher percentage than coffee.  Both beverage type chains have trended upwards in 2023, although coffee had a bit of a dip in the latter part of the year.

To be fair, one can often order a coffee at a tea store and vice versa, but there are certainly toppings and color sensations at tea stores that are uniquely suited to social media, such as butterfly pea, which is an intense shade of violet, or various vibrant toppings such as popping boba in pink and orange.  In some creations, the tea is even dispensed with entirely, such as Tiger Sugar’s brown sugar boba milk with a deep caramel flavor, or their highly-coveted ice cream bar version of the drink.

Tiger Sugar images side by side 2.9.24

Asian Malls in the US to Visit for Lunar New Year

For those wishing for an authentic taste of an Asian shopping mall experience during Lunar New Year, there are many options around the US including Chinese shopping malls in the west like Focus Plaza/San Gabriel Square in San Gabriel Valley, Diamond Jamboree in Irvine, Shanghai Plaza in Chinatown Las Vegas, and Great Wall Mall in Kent, WA as well as in the east like Tangram and New World Mall in Flushing, NY.

Of these malls, Diamond Jamboree is the most visited. It has local favorites like The Kickin' Crab, Hai Di Lao, and Pepper Lunch. For dessert, head on over to Meet Fresh, with its refreshing grass jelly or chewy taro balls or SomiSomi for the cutest fish-shaped pancakes and a delectable choice of soft-serve flavors like ube and sesame.

Next is Shanghai Plaza, which is located in Las Vegas Chinatown.  At Shanghai Taste, one can slurp xiao long bao soup dumplings, and another favorite - sheng jian bao - which is basically the love child of the more well known bao zi (meat bun) and the aforementioned xiao long bao. Somehow, it manages to have the fluffiness of the outer dough with a burst of soup and filling inside. Add the slight crunchiness of a pan-fried base and your mouth will be amazed by the variety of flavors and textures.

San Gabriel Square, also known as Focus Plaza, is the granddaddy of San Gabriel Valley larger-than-life malls. Also lovingly named “Chinese Disneyland” it offers a famous restaurant Five Star Seafood, a 99 Ranch, as well as other restaurants and jewelry stores. It opened in 1990 and became the place where one could go to buy laserdiscs for karaoke machines, as well as buy delicacies like honey-dried mangoes or salted plums. Nearly 25 years later, it is poised for renovation as it competes with other Chinese malls in the Greater Los Angeles and Orange County area for hot new restaurants and bakeries.

Moving across the country, we have Tangram in Queens, NY.  Who doesn’t love an Asian food hall, with its dizzying array of hawkers, smells, and bustle? Tangram opened its Food Hall in January 2023, with a mix of international cuisine such as Joju for Vietnamese sandwiches, Zaab Zaab for Thai food, and Na Tart for egg tarts. One unique offering at Xi’an Famous Food is their piece de resistance lamb noodles. Topped with melt-in-your-mouth lamb, the broth is composed of both cumin and chili, and the hand-pulled noodles offer you that perfect texture referred to as “qq” in Chinese, whose closest renditions for noodles in another language might be “al dente.” This food hall spans 24,000 square feet and is lit with neon to mimic the non-stop night market energy in cosmopolitan Asian cities.

Great Wall Mall in Kent, Seattle is another Pan-Asian shopping center, despite its Chinese-centric name. Anchored by a 99 Ranch market, it also includes Chinese and Vietnamese restaurants, a Korean clothing store, hair and nail salons, and home decor.  Architecturally, the outside is flanked by a fortress-style wall that mimics the Great Wall of China.

Last, but not least, we have New World Mall. Another sprawling food hall awaits, with over two dozen eateries to choose from. The exciting part of visiting food halls is the ability to get to the level of regional cuisine. Whether its Chongqing xiao mian featuring spicy Sichuan noodles or knife-cut noodles from Lanzhou, one has the opportunity to try a variety of cooking styles, nuances in similar-sounding dishes, and basically explore an entire country through its diversity of tastes.

Reports
INSIDER
Report
6 Coffee-Inspired Strategies That Can Reshape Dining in 2026
Dive into the data to see how coffee became one of this year’s strongest dining performers – and explore strategies that can drive restaurant success across concepts in 2026.
December 18, 2025

Key Takeaways:

Coffee’s success in 2025 offers several key lessons for dining operators across categories:

1. Strategic expansion into under-penetrated regions can supercharge growth. YoY visits to coffee chains are growing fastest in areas of the Southeast and Sunbelt where the category still accounts for a relatively low share of dining visits. 

2. Pairing craveable products with genuinely human, personalized service can build durable loyalty. Aroma Joe’s proves that when standout offerings are combined with warm, consistent personal touches, brands can create habit loops that drive repeat visits even in crowded markets.

3. Prioritizing hyper-efficient convenience models can unlock meaningful growth. Scooter’s Coffee demonstrates that fast, reliable, frictionless experiences can materially increase traffic while supporting rapid expansion.

4. Building recurring limited-time rituals can create predictable demand spikes and deepen engagement. From the annual Pumpkin Spice Latte launch to Jackpot Day, coffee chains show that ritualized promotions can “own the calendar,” generating predictable traffic spikes and deepening emotional engagement.

5. Using scarce, hype-driven offerings can generate high-impact moments that shift behavior. Starbucks’ Bearista drop illustrates how limited, buzzworthy merchandise or products can not only spike visits but also shift customer behavior, driving traffic outside typical dayparts.

6. Leveraging cultural collaborations can create excitement without relying on discounts. Dunkin’s Wicked partnership shows that tapping into moments in pop culture can deliver multi-day visit lifts comparable to major promotions – often without relying on giveaways.

What Dining Chains Can Learn from Coffee's Success 

Coffee has become one of the most resilient and inventive corners of the U.S. food and beverage industry. Even as consumers wrestle with higher prices and trim discretionary spending, they continue to show up for cold foam, caffeinated boosts, and treat-worthy daily indulgences.

Throughout 2025, coffee chains saw consistent year-over-year (YoY) quarterly visit growth, as brands from Starbucks to 7 Brew expanded their footprints. Crucially, per-location category-wide traffic also remained close to 2024 levels throughout most of the year before trending upward heading into the holiday season – showing that this expansion has not diluted demand at existing coffee shop locations. 

What’s fueling coffee’s ongoing momentum? Which strategies are helping leading chains accelerate despite this year’s headwinds? And what can operators across dining categories learn from coffee’s success?

This white paper dives into the data to reveal the strategies behind coffee’s standout performance – and how they can help dining concepts across segments succeed in 2026.

1. Winning the Whitespace: A Growth Playbook for Dining Chains

Analyzing market-level (DMA) dining traffic data reveals that coffee chains are prioritizing growth in markets with lighter competition – and this formula is paying off.

In the graphic below, the top map shows the share of dining visits commanded by coffee in each DMA, while the bottom map highlights the year-over-year (YoY) change in visits to the coffee category. Perhaps unsurprisingly, markets where coffee already commands a high share of dining visits (specifically on the West Coast and in the Northeast) are seeing the softest year-over-year performance, while DMAs with lower coffee penetration are delivering the strongest visit growth. 

In other words, traditional coffee markets such as Northwestern metros– where competition is high and incremental gains are harder to capture – are no longer the primary engines of category momentum. Instead, coffee visits are growing fastest across the Southeast, Sun Belt, and Texas – regions where branded coffee still represents a relatively small share of dining visits. Operators across dining segments can learn from coffee's approach and identify markets with low category penetration to lean into those whitespace opportunities.

2. Mastering the Fundamentals: Aroma Joe’s

But geography is only part of the story. And the coffee segment shows that a strong concept that delivers on fundamentals – great products and exceptional service – can thrive even in tougher coffee markets such as the northeast. 

The experience of expanding Northeastern chain Aroma Joe’s shows how pairing craveable beverages with an unusually personal service model can drive visit growth even in relatively hard-to-break-into regions.

Aroma Joe’s, a rapidly-expanding coffee chain headquartered in Maine, with over 125 locations, has become something of a local obsession: Customers rave about the chain’s addictive signature beverages – as well as the feel-good atmosphere cultivated by its warm, friendly staff. And this combination of human touch and product quality creates a powerful habit loop: In October 2025, nearly one quarter of visitors to Aroma Joe’s stopped at the chain at least four times during the month – a much higher loyalty rate than that seen by other leading coffee brands.

The takeaway: Craveable products paired with exceptional service can create a scalable loyalty engine.

3. Delivering on Convenience: Scooter’s Coffee

Another key differentiator for the coffee sector is convenience. Drive-thrus have become ubiquitous across the category, with many of the fastest-growing upstarts embracing drive-thru only models and legacy leaders also leaning more heavily into the format. 

Scooter’s Coffee – named for its core promise to help customers “scoot” in and out quickly – exemplifies this advantage. In Q3 2025, the chain posted a 3.1% YoY increase in average visits per location, even as it continued to scale its footprint. And its customers averaged a dwell time of just 7.3 minutes – significantly lower than other leading coffee chains, including other drive-thru-forward peers.

By delivering consistently quick experiences without compromising quality, Scooter’s has emerged as a traffic leader in the coffee space – demonstrating the power of efficiency to drive demand.

4. Owning the Calendar With Recurring LTOs: Starbucks and 7 Brew

No category has mastered the “event-ization” of the menu quite like coffee – and few brands own the category’s calendar as effectively as Starbucks. The annual return of the Pumpkin Spice Latte has become a cultural milestone that marks the unofficial start of fall for millions, driving double-digit visit spikes and shaping seasonal traffic patterns. 

And the importance of the event only continues to grow. On August 26th, 2025, PSL day drove a 19.5% spike in traffic compared to the prior ten-week average – a higher relative spike than that seen in 2024 or 2023. 

But this playbook isn’t reserved for mega-brands. 7 Brew’s monthly Jackpot Day, held on the 7th of each month, shows how recurring promotions can also build anticipation and deliver repeatable traffic lifts for up-and-coming concepts.

Beginning in August 2025, Jackpot Day shifted from a limited “Jackpot Hour” to an all-day activation. That month’s offer – two medium drinks for $8 plus a Kindness wristband – generated a 47.1% lift versus an average Thursday. And in subsequent months, giveaways ranging from tote bags to footballs kept the excitement going, sustaining elevated visits each time the 7th rolled around.

These rituals create emotional consistency: Customers know when to expect something special and plan around it. Dining chains beyond the coffee space can also create dependable spikes in traffic by implementing recurring, ritualized LTOs that create an emotional calendar and keep customers engaged. 

5. Moving Beyond Food & Drink: Starbucks’ Bearista Win 

Offering recurring LTOs is one way to keep customers consistently engaged. But one-time, limited-edition merch drops can create even bigger visit surges. Starbucks’ much-hyped “Bearista” launch this November is a prime example: Customers lined up nationwide for the chance to buy – not receive – an adorable, limited-edition, bear-shaped reusable cup. And despite its hefty $30 price tag, the merch drop drove a massive nationwide visit spike, making it the chain’s biggest sales day ever and fueling additional momentum leading into Red Cup Day

And location data shows that this kind of hype-driven, scarce merchandise can shift not just visitor volume but daypart behavior. Visits surged as early as 4:00 AM as FOMO-driven customers showed up at the crack of dawn to secure a bear. And the shift toward early morning visits (though not quite as early) continued the following day as stores quickly ran out of stock. 

Starbucks' Bearista frenzy suggests that scarcity isn’t just a retail tactic – it’s a powerful behavioral trigger that restaurants can harness as well. Limited-run items, exclusive merch drops, or time-bound specials can generate excitement, pull visits forward, and reshape daypart patterns in ways traditional promotions rarely do. 

6. When Pop Culture Meets Coffee: Dunkin’s Wicked Collab

Cultural tie-ins add another accelerant. In November, Dunkin’ launched its Wicked collaboration alongside its holiday menu, generating a significant multi-day traffic spike – achieved, like Bearista, without giveaways. The event leaned on playful thematic branding, seasonal flavors, and limited-run items that tapped into Wicked fandom.

Dunkin's Wicked surge shows that when executed well, cultural relevance can also significantly move the needle. Other dining segments may also lean into thoughtful collabs to create outsized excitement and traffic lift – even without deep discounts or free offers.

Coffee As A Playbook

The coffee sector’s 2025 performance offers a blueprint for dining success: Chains are expanding smartly into underpenetrated regions, successfully implementing both hyper-efficient and hyper-personal service models, using recurring LTOs to build seasonal and monthly rituals, and leveraging merch and pop culture partnerships to reshape demand. 

Together, these strategies provide a practical playbook for dining brands to increase visit frequency, deepen customer commitment, and capture new growth opportunities in 2026 and beyond.

INSIDER
Report
5 Markets to Watch in 2026
Find out why Salt Lake City, Reno, Indianapolis, Raleigh, and Tampa are Placer.ai's markets to watch in 2026.
December 5, 2025

Five Consumer Markets to Watch in 2026

Five metros from across the United States stand out for consumer momentum going into 2026: Salt Lake City (UT), Reno (NV), Indianapolis (IN), Tampa-St. Petersburg-Clearwater (FL), and Raleigh-Durham (NC). All five metro areas saw their populations increase by more than the average U.S. metro between 2023 and 2024, and year-over-year (YoY) retail and dining traffic trends outpaced the nationwide average.  

Salt Lake City, UT – Strong Home-Focused Demand

Utah is one of the fastest-growing states in the U.S. The state’s population has grown steadily for more than two decades with unemployment remaining consistently below the nationwide average, with one of the youngest workforces in the country. According to some analysts, the median household income in Utah, when adjusted for cost of living, is the highest in the nation. 

Foot Traffic on the Rise Across Salt Lake City Neighborhoods

All of this positions Salt Lake City – the state’s capital – as a particularly attractive market heading into 2026. Location analytics show year-over-year increases in foot traffic across many neighborhoods, from established retail hubs like Sugar House and Downtown SLC to the more mixed-use Central City and primarily residential areas such as The Avenues and East Bench. The city also serves as a gateway to a diverse mix of audiences, attracting younger residents and commuters as well as affluent families who come into the city to shop, dine, and enjoy local attractions.

Home-Centric Retail Outperforms in Salt Lake City 

Salt Lake City’s diversity in age and household composition as well as Utah's strong homeownership culture – even among younger cohorts – creates opportunities for retail and dining chains across categories. Home-forward concepts are particularly poised to outperform, as shown by recent location analytics. Traffic to furniture & home furnishing chains increased 7.4% YoY in the Salt Lake City DMA compared to a 2.5% increase nationwide, and grocery stores and home improvement retailers outperformed in the market as well. These trends point to a solid market for retailers tied to home life – from furniture and décor to everyday grocery needs –driven not only by steady population growth and household spending, but also by a local culture that places strong emphasis on family and the home.

Reno, NV – Attracting a New Generation of Visitors

While Salt Lake City continues to build on its strong foundation, another Western city is quietly gaining momentum. Reno, Nevada, which is often viewed as a regional gaming-town, is increasingly emerging as a dynamic travel destination in its own right. 

In 2024 Washoe County (including the city of Reno) welcomed approximately 3.8 million visitors whose spending of about $3.4 billion generated a total economic impact of $5.2 billion. This growth signals a robust visitor-economy that supports roughly 43,800 jobs and generates over $420 million in state and local tax revenue. 

Drive-Market Advantage and Cost Resilience

What makes this particularly compelling is that while Las Vegas, Nevada is facing mounting pressures from increasing costs, the Reno-Tahoe region is showing stronger resilience thanks in part to a drive-market model and diversified appeal. Analyzing the traffic data shows that visits from non-residents, and non-employees to downtown Reno have increased YoY for the past three years. And though Reno may be thought of as a vacation spot for older Gen X and Baby Boomer vacationers, the data also indicates that Singles & Starters –"young singles starting out and some starter families living a city lifestyle" – make up an increasingly large share of Reno's visitor base. 

Younger Demographics Fuel Consumer Growth 

This generational diversification carries important implications for both retail and real estate investment. As younger visitors drive up spending in food, entertainment, and shopping centers, the market is poised for renewed urban energy – fueling redevelopment across downtown corridors and mixed-use projects. With strategic public–private investments and an expanding visitor economy, Reno stands out as a market to watch in 2026, combining strong fundamentals with emerging demographic momentum.

Indianapolis, IN – Family-Friendly Affordability

The Midwest also contains several metro areas on the rise. Large-scale manufacturing projects like Intel’s $20 billion chip plants and Honda and LG Energy Solution’s EV battery facility are spurring housing and retail expansion around Columbus, Ohio. Kansas City, Missouri, is benefiting from logistics growth and projected tourism growth linked to its role as a FIFA World Cup 2026 host city. And Madison, Wisconsin, is seeing steady consumer growth is supported by its diverse tech and biotech economy. 

Suburban Families Lead the Charge in Indianapolis

But Indianapolis, Indiana tops the charts in terms of YoY overall retail visit growth between May and October 2025 (+4.3%, see first chart). And much of the consumer traffic in the Indianapolis DMA consists of suburban and rural households – precisely the segments that many retailers are now  trying to woo. 

Cost-of-Living Advantage Boosts Discretionary Spending

Family-friendly retailers and dining chains are particularly well positioned to thrive in Indiana heading into 2026. Indianapolis has some of the best job prospects and most affordable home prices in the country – and its favorable salary to cost of living ratio likely allows many families to have leftover income left over for discretionary spending. 

Recent data shows that a range of family-oriented brands – from Chili’s and Marshall’s to Kroger – have outperformed in Indianapolis over the past six months. The city’s growing middle-income population and its suburban, family-focused consumer base appear to be fueling stronger in-person spending, particularly at convenient, affordable, and community-oriented retail and dining destinations.

Raleigh, NC – High-Income Consumers Fueling Mixed-Use Traffic

Moving east to North Carolina brings several additional growing metros into focus, including Myrtle Beach, Wilmington, and Charlotte. But Raleigh rises above the pack with its powerful combination of job growth, steady in-migration, and a well-balanced, diversified economy.

In-Market Visit Growth in Raleigh 

All this is leading to YoY increases in total traffic within the Raleigh-Durham, NC DMA, driven in part by major firms – including entrants in finance and life-sciences – continuing to expand operations in the area. The city of Raleigh also has relatively low median age and relatively high median household income. This combination of robust job creation, wage gains, and a growing pool of young, high-spending residents positions Raleigh as one of the most dynamic consumer markets in the Southeast heading into 2026.

Affluent Singles and Professionals Boost Traffic to Mixed-Use Developments in Raleigh, NC

Raleigh's consumer growth potential is particularly stark when looking at performance of major mixed-use developments across the region. Foot traffic at leading projects such as Smoky Hollow, the Main District at North Hills Street, and Fenton in Cary has climbed sharply. 

The data also shows that these destinations attract a disproportionately high share of wealthy singles and one-person households – a demographic with strong discretionary spending power. Together, these trends point to a deepening base of urban, high-income consumers fueling growth in dining, retail, and entertainment – making Raleigh one of the country's most dynamic and opportunity-rich metro areas heading into 2026.

Tampa, FL – Urban Revival Powering Dining Gains

In the Southeast, Tampa is one of the nation’s standout metro areas heading into 2026. Strong fundamentals – such as no state income tax and expanding employment in sectors like technology, healthcare, and logistics – have attracted a significant influx of Gen Z and millennial residents. And although in-migration is beginning to slow somewhat, the city's expanding economy and youthful talent base continue to fuel growth across housing, retail, and dining. 

Commuter and Visitor Activity on the Rise

And as more companies require employees to spend additional days in the office, YoY commuter traffic has increased across Tampa’s major cities. Leisure visits from non-residents are also on the rise, suggesting that retailers and dining chains seeking to capture this expanding market could benefit from growing their presence throughout the Tampa metro area.

Tampa Area Dining Growth Outpaces the Nation

Rising traffic across Tampa’s major urban areas appears to be translating into stronger dining activity as well. Over the past six months, average YoY visits to Tampa area full-service restaurants, coffee shops, and fast-casual chains have all exceeded the national average, which may reflect a broader acceleration in both local workforce and leisure-visitor demand. 

INSIDER
Report
Retail Trends to Watch in 2026
Which retail trends are set to define 2026? Using location intelligence, we explore the shifting patterns that could shape the retail landscape in the year ahead.
November 14, 2025

Key Takeaways 

1. Retail is deeply divided. Visits to value and luxury apparel segments grew YoY in 2025 while traffic to mid-tier retailers flagged. 

2. Upscale dining momentum reflects similar bifurcation.  More resilient, affluent consumers are bolstering fine-dining traffic. 

3. Authenticity is key. Brands successfully executing on a clear sense of purpose – from community-driven grocers to bookstores – are driving consistent visit growth. 

4. Online and offline retail are converging into a seamless ecosystem. As consumers seek online value and in-person convenience, AI fulfillment, dark stores, and local pickup are accelerating.

5. Digitally native brands expanding into physical retail are redefining omnichannel. These chains provide a blueprint for merging digital efficiency with personalized in-store experiences.

6. Traditionally urban brands are shifting to suburbia to capture new audiences. With consumers rooted in hybrid lifestyles and growing suburban demand, chains that adapt their footprints drive fresh traffic.

7. Expansion into college markets and celebrity pop-ups are helping retailers and malls connect with younger consumers. Brands that grew their footprints in college towns or on campuses increased their Gen Z traffic, as did malls that hosted celebrity or influencer activations.

2025 Set the Trends

Retail and dining faced another complex year in 2025. Persistent economic headwinds and uncertainty surrounding tariffs intensified consumers’ focus on value, even as affluent shoppers continued to indulge in luxury brands and upscale dining experiences.

Yet the year also revealed behavioral shifts that extended beyond price sensitivity. Shoppers increasingly prioritized brands that convey authenticity and a clear sense of purpose – those that deliver value not only through price, but through omnichannel convenience, product quality, and brand ethos.

For their part, retailers and malls continued to evolve, adopting strategies to capture both the expanding suburban market and a rising generation of younger consumers emerging as a defining force in retail.

How have these trends evolved, and how will they shape the retail landscape in 2026? We dove into the data to find out.

Bifurcation in Apparel and Dining

Off-Price, Thrift, and Luxury Lead in Apparel’s Widening Divide

The first three quarters of 2025 underscored a widening divide in the apparel sector, with strength at both ends of the price and income spectrums. 

Off-price retailers and thrift stores, which draw shoppers from lower- and middle-income trade areas, gained significant ground – reflecting consumers’ ongoing search for value and treasure-hunt experiences that feel both economical and rewarding. At the same time, luxury maintained modest growth, showing that high-income shoppers remain resilient and willing to spend on premium experiences. Meanwhile, traditional apparel and mid-tier department stores continued to see visit declines, signaling further pressure on the retail middle. Retailers such as Target and Kohl’s, traditional staples of this middle segment, are contending with the challenge of defining their identity to consumers in a market increasingly split between value and luxury.

Looking ahead to 2026, mid-tier retailers will need to navigate a complex and polarized landscape. Without the clear positioning enjoyed by value and luxury players, success will require sharper differentiation and disciplined execution. But though the middle remains a tough place to compete, it still holds potential: Brands that can redefine relevance – something many of these same chains achieved just a few years ago – stand to capture consumers with spending power.  

Fine Dining and Fast Casual Succeed in a Bifurcated Landscape

A similar bifurcation dynamic is also unfolding in the dining sector. 

Upscale full-service restaurants (FSRs) are outperforming their casual dining counterparts, as higher-income consumers – and those dining out for special occasions – seek elevated experiences at fine-dining chains. 

At the same time, more cost-conscious diners are trading down from casual dining FSRs to fast-casual chains, which continue to outperform the casual dining segment. Fast-casual brands are also benefiting from trading up within the limited-service segment, as consumers who choose to eat out – rather than eat at home or grab a lower-cost prepared meal at a c-store or grocery – opt for more experiences that feel more premium yet remain accessible.  

Brands Executing on Authenticity and Purpose

Across both retail and dining, bifurcation doesn’t tell the whole story. Even as spending concentrates at the high and low ends of the market, a growing number of brands are succeeding by delivering an experience that feels intentional, distinctive, and true to their identity. These concepts share a clear raison d’être – a sense of purpose that resonates with consumers – as well as successful execution. The data shows that brands providing this kind of “on-point” experience are driving consistent visit growth in 2025, signaling that authenticity may be important retail currency in 2026.

Barnes & Noble, Trader Joe’s, and Sprouts Stay True to Communities and Themselves

Trader Joe’s sustained momentum reflects its ability to make shopping feel like discovery. The chain’s locally-inspired assortments, roughly 80% private-label mix, and steady rotation of seasonal products keep visits fresh and engagement high. 

Sprouts, for its part, continues to benefit from a sharpened identity centered on freshness, sustainability, and health. Its smaller-format stores, curated product mix, and messaging around healthy living have helped it build a loyal base of wellness‐oriented shoppers.

Meanwhile, Barnes & Noble’s transformation offers a compelling case study in the power of experience. Its strategy of empowering local managers to curate store selections and host community events has turned stores into cultural touchpoints – driving increased visits and dwell times.

All three brands derive their strength from their clarity of purpose – illustrating how authenticity and intentionality are becoming meaningful factors shaping consumer engagement.

Regional Players Tap Into Local Identity

Authenticity isn’t limited to national names. Regional players such as H-E-B and In-N-Out Burger demonstrate how deeply ingrained local identity can translate into sustained growth. 

H-E-B’s community-driven ethos, local sourcing, and operational excellence have built trust across Texas markets, helping it remain one of the country’s most beloved grocery chains, with high rates of shoppers visiting multiple times a month. And in the quick-service category, California-native In-N-Out Burger stands out for its quality, nostalgia, and mystique, as the chain continues to attract visitation trends that exceed national QSR benchmarks.

These brands demonstrate that authenticity can have a local element. Their success reflects not just product strength or efficiency, but a deeper connection to the communities they serve.

The Convergence of Online and Offline

While regional and experience-driven brands continue to build deep consumer connections, the broader retail landscape is also being reshaped by operational innovation. As technology and infrastructure improve, retailers are finding new ways to merge digital efficiency with convenient physical touchpoints.

Demand for Online Shopping and Local Pick-Up

E-commerce growth and in-store activity are increasingly interconnected. Visits to ecommerce distribution centers* climbed steadily between October 2021 and September 2025, while the share of short, under-10-minute trips to big-box chains Target, Walmart, BJ’s Wholesale Club, and Sam’s Club also increased. Together, these patterns suggest that while online shopping continues to expand, consumers remain highly engaged with physical locations through buy-online-pick-up-in-store (BOPIS) and same-day fulfillment channels – combining the value of online deals with the convenience of quick, local pickup.

This trend also reflects ongoing advancements in AI-driven fulfillment and Walmart’s testing of dark stores – retail spaces converted into local fulfillment hubs that accelerate delivery and enable quick customer pickup. These innovations are shortening fulfillment windows while optimizing store networks for hybrid demand. 

As retailers continue to blur the boundaries between digital and physical commerce in 2026, expect them to become increasingly complementary parts of a single, omnichannel ecosystem.

*The Placer.ai E-commerce Distribution Center Index measures foot traffic across more than 400 distribution centers nationwide, including facilities operated by leading retailers such as Amazon, Walmart, and Target. Designed as a barometer for U.S. e-commerce activity, the index captures two key audiences: employees, estimated through dwell-time patterns, and visitors, who often represent logistics partners delivering raw materials, moving in-process goods, or collecting finished products.

Digitally Native Brands Re-Engage Offline

The resurgence of digitally native brands embracing physical retail underscores how online and offline strategies are converging into an integrated model, combining digital efficiency with the benefits of a physical presence. 

Framebridge, a DTC custom framing brand, offers a clear example of this trend. As the brand has expanded its footprint, the average number of monthly visits to each of its locations rose sharply throughout 2025. 

Framebridge’s success lies in its well-executed omnichannel model. Customers can place orders online or in store, with the option to ship directly to their homes or pick up in person. 

But for Framebridge, physical locations aren’t just about convenience. Art and memories are often one of a kind, so having knowledgeable staff in store and the opportunity to engage with materials firsthand transforms a transaction into a personalized, consultative experience. 

Framebridge exemplifies how digitally native brands are merging the ease of online shopping with physical spaces that provide a personal touch. And more digitally native brands, like Gymshark, are looking to bring their business offline with the hope of adding value for consumers.

Suburban Investment Drives Growth

As retailers advance their omnichannel strategies, another enduring shift is reshaping the retail map post-pandemic – the continued rise of suburban traffic. Brands that entered the pandemic with strong suburban footprints were among the first to benefit as in-person activity rebounded, while urban-focused chains that expanded outward have met migrating consumers and captured new audiences anchored in hybrid lifestyles and local shopping routines.

Strategic Pivots Towards Suburbia

Large-format and drive-thru focused brands like Costco, Cava, and Dutch Bros. entered the pandemic era from a position of strength as they are traditionally situated in suburban and exurban areas. As consumers spent more time close to home and away from urban centers, these chains captured heightened local demand and saw visits rebound rapidly once in-person shopping resumed.

And as the pandemic reshaped consumer traffic patterns, brands like Shake Shack and Chipotle quickly recognized emerging opportunities in suburban markets and adjusted their strategies to capture this shifting demand. For Shake Shack – a brand once defined by its urban storefronts – the shift toward suburban drive-thrus and stand-alone locations represented a significant pivot. Chipotle followed a similar path, accelerating its suburban expansion through the rollout of “Chipotlane” drive-thru lanes. 

Arriving somewhat later to the suburban landscape, sweetgreen, once synonymous with its urban footprint, opened its first drive-thru in 2022, and by 2024 had made suburban markets a core pillar of its growth strategy

These real estate moves positioned all three brands to capture demand from remote and hybrid workers, helping sustain visit growth well above pre-pandemic baselines. 

As suburban demand continues to grow, the suburbs will likely remain a critical growth frontier for many brands in the year ahead.

Strategy That Drives Traffic From Key Demographics

Investment in suburban markets underscores how changing market conditions and strategy adaptation can allow brands to meet consumers where they are. And a parallel trend is unfolding in college towns and youth-dense trade areas, where brands are channeling investment to capture rising Gen Z spending power. 

Expansion in college-anchored markets, paired with celebrity and influencer-driven pop-ups, is helping retailers build cultural relevance and increase engagement with this emerging consumer base.

College Town Expansions Attract Gen Z Audiences

The graph below underscores how targeted expansion into college-anchored markets can meaningfully shift audience composition. Over the last several years, many brands have expanded their near-campus footprints – and in turn, attracted a higher share of the Spatial.ai:PersonaLive “Young Urban Singles” segment, one highly aligned with Gen Z consumers.

CAVA’s rapid unit growth, including openings near major universities and in college towns, helped the brand increase its share of “Young Urban Singles” within its captured trade areas between October 2018-September 2019 and October 2024-September 2025. Meanwhile, Panda Express and Raising Cane's, which already had relatively large shares of the segment six years ago, have also invested in college-adjacent locations, lifting their “Young Urban Singles” audience share.

Even legacy mass retailer Target benefited from small-format and large store expansions near universities – growing its captured market share of “Young Urban Singles”.

These shifts suggest that college towns will continue to be strategic growth markets, including for luxury brands like Hermès. By making inroads in college towns and with Gen Z shoppers, brands can strengthen loyalty early and build durable market share that remains as these young adults move on from campus life.

Influencer and Celebrity Pop-Ups Increase Gen Z Engagement

As Gen Z’s influence expands beyond campus borders, retail engagement is increasingly driven by cultural moments that resonate with this cohort. And malls are finding that temporary pop-ups including influencer collaborations and celebrity-led activations can attract these young consumers.

At The Grove, the Pandora pop-up with brand ambassador girl-group Katseye in October 2024 led to a modest but significant increase in the Gen Z-dominant  “Young Professionals” and “Young Urban Singles” segments within the mall’s captured trade area during the first week of the activation – compared to the average for the last twelve months. 

Similarly, at Westfield Century City, the Taylor Swift x TikTok activation from October 3rd-9th, 2025 – which allowed fans to immerse themselves in the sets from the viral “The Fate of Ophelia” music video boosted the shares of “Young Urban Singles”  and Young Professionals”, underscoring the star power of everything Taylor Swift.

And at American Dream, the pattern extended beyond younger audiences. On September 5th and 6th, 2025, Ninja Kidz attended the grand opening of their Action Park while Salish Matters made an appearance at the mall on September 6th for her skincare pop-up – which drew such large crowds that it had to be shut down. During these two event days, the mall’s shares of both “Young Professionals” and “Ultra-Wealthy Families” increased substantially, highlighting that pop-up events can draw young and affluent family audiences.

Together, these examples reinforce that, in 2026, the integration of short-term pop-ups will continue to be a strategy for malls and individual brands to gain relevance for key demographic segments.

What Lies Ahead

2025 reinforced that retail remains as dynamic as ever. Value continues to anchor decisions, but consumers are redefining what value means – blending price sensitivity with expectations for authenticity. And in the current retail landscape, online and physical retail are growing more interconnected as consumers demand convenience and experience.

In 2026, adaptability will be retailers’ greatest competitive edge. The next era of retail will belong to brands that can continue to refine their operating strategy – while staying true to a clear brand identity. 

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