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Article
National Restaurant Association Show Takeaways: Who’s Winning the Food Fight?
R.J. Hottovy
May 24, 2024

Earlier this week, we attended the National Restaurant Association show in Chicago and had the chance to speak with a wide range of restaurant owner/operators (large chains, small chains, independents, and franchisees) as well as their vendors, distributors, and other technology solutions. We’ve already seen some great recaps of the event (including one from Nation’s Restaurant News), but we thought we’d offer some of our own observations from the event.

Fierce Fight for Visits Amid New Sources of Competition

We discussed this during our trade show preview last week, but concerns about slowing foot traffic trends and increased competition with alternative food retail channels like grocery, dollar stores, and convenience stores was easily the number one topic of discussion at the event. Most operators we spoke with acknowledged flat or year-over-year declines in comparable visits, which is consistent with the year-to-date on most of the restaurant subcategories we monitor (below)  

Most of the restaurant executives we spoke to at the event also noted the improvements of prepared food offerings in the grocery and c-store channels as a competitive headwind. One executive even told us that “C-stores have gone from copying QSR category innovations to setting the bar higher in many ways.” We’ve seen this in the channel shift taking place across the food retail category, which we touched upon last week.


As it pertains to competition in the months ahead, operators across all categories admitted that they were curious about the ripple effect of McDonald’s plans to launch a $5 value menu on June 25 (which will run for a month). We’re already starting to see competitors try to front-run McDonald’s $5 value menu, and there will likely be others who introduce similar promotions in the coming weeks. While these offers are likely to help QSR chains recapture some of the visits lost to other channels, these chains will likely need to continue with their value messaging in the back half of the year (especially with the rollbacks taking place at Walmart, Target, and other superstore chains) while also committing to more menu innovation than we’ve seen year-to-date.

Coffee’s Momentum Continues–With A Notable Outlier

One of the two subcategories that is seeing year-over-year increases is coffee. Some of this growth has been fueled by expansion plans of Dutch Bros, 7 Brew Coffee, 151 Coffee, Scooter’s Coffee, Philz Coffee, particularly in the South and Southeast U.S. (something we touched on late last year). Below, we’ve put together a custom chain of drive-thru focused chains versus the category average to put some context behind where the growth in the category is coming from (although the category itself as a whole continues to see healthy growth).

Starbuckswhich reported a 7% decline in comparable transactions during its January-March 2024 quarter–is one of the key outliers from this category. Starbucks CEO Laxman Narasimhan called the company’s performance “disappointing” on its most recent update call. There have been no shortage of opinions on why the chain has underperformed, but our data continues to indicate that occasional visitors are the root of the softer visitation trends, much like they were last quarter. To reverse these trends, the company has already launched flavored pearls for a series of summer seasonal drinks and an improved blueberry muffin. Additionally, the company plans to launch more sugar-free customization options (including syrups) as well as a zero-to-low-calorie energy beverage.

Casual Dining’s Quiet Comeback

The other restaurant category posting seeing year-over-year growth may come as a surprise: casual-dining chains. After a slow start to the year due to weather, the category has generally seen low-single-digit growth on a year-over-year basis (something Placer’s blog team pointed out a few weeks ago). Several executives in the casual dining space we spoke with noted that they had started to see improving trends, with a few citing a narrowing price gap with QSR/fast casual chains (in other words, if consumers are going to pay the same price per entree, they’ll gravitate toward casual dining) as well as a continued propensity to spend for events/holidays (a theme we touched on repeatedly in the past).


Where is the growth coming from? There are a couple of expected categories, including steakhouses, breakfast-first concepts, and eatertainment. Asian concepts have also performed well this year, helped by growth from experiential concepts like Kura Sushi and GEN Korean BBQ.

On the other end of the spectrum, we see weakness in Mexican and Seafood concepts. Seafood should not come as a surprise given that one of other notable development in the restaurant industry this week was Red Lobster’s bankruptcy announcement. The company's Endless Shrimp promotion has been widely blamed for the company's bankruptcy filing--and our visitation data does show a spike in visits coinciding with the promotion--but there were certainly other factors such as unfavorable lease terms that played a part.

Article
ICSC Takeaways: Retail Optimism, Getting Creative with Formats, Impact of Hybrid/Remote Work, and Miami is Hot
Caroline Wu
May 24, 2024

It’s been nicknamed the “Superbowl for Dealmakers” and this year’s packed ICSC Las Vegas conference paved the way for tons of pipelines.  All had comfy shoes on, phones ready to scan badges, and everyone was eager to learn and network.  

Based on the buzz in the booths, it’s clear that dealmakers were happy to be able to meet face-to-face.  High-demand retail locations are staying strong and able to command higher rents.  However, there are also landlords in areas with less demand willing to negotiate and toss in reduced rent or concessions.  With higher costs for construction and borrowing and limited supply in hot areas, both landlord and tenants are getting creative with solutions. Some are carving up vacant anchors for non-traditional tenants or experimenting with smaller footprints and more curated merchandise.  Kroger is launching new concepts within the ethnic grocery space. Meanwhile others are taking advantage of large spaces to create experiential flagships, as we noted in the panel on “Shifting Store Formats” that Placer participated in, along with Kohl’s, CBRE, and Colliers. Other fascinating panels included understanding the impact of influencer marketing and innovations that are revolutionizing the shopping experience.  

In a panel on “The Office - The Effect of Flexible Work Models on Foot Traffic,” a panel including Avison Young, CBRE, and Placer discussed how shoppers are shifting their times and locations for shopping, dining, fitness, and entertainment as a result of migration and varying remote and hybrid work schedules.

Over the course of the conference, one city kept popping up in conversation and that city was Miami. Whether it was cocktail party conversation, pub crawl chit chat, or booth banter, people kept lauding how this city barely missed a beat during COVID, new residents kept flocking in, its vibrant and cosmopolitan feel, and the opportunity for new concepts and store openings here.  Let’s unpack some of the things happening in Miami.

Migration

Using Placer’s Migration Dashboard and honing on our Migration Draw tool, we see that Miami’s coastal areas are extremely attractive to residents.

Niche Grades for Miami 5.24.24

Some of the factors that most affect Miami’s desirability include weather, being pedestrian-friendly, and superior access to restaurants and nightlife.

Migration Draw Factors 5.24.24

There are of course some trade-offs as well, such as higher housing costs and overall cost of living than many transplants’ original locales.

Migration Tradeoffs 5.24.24

Nightlife

If you want to party in the city where the heat is on, Miami's the place for you.  Taking a look at the time period of 6pm- midnight, nightlife visits in Miami outnumber those in East Williamsburg, Capitol Hill, or Deep Ellum.

Return to Office

In an interesting twist, Miami also leads in having the highest rate of return-to-office.  How do they manage to do that if they’ve been out partying?  It’s likely a work hard/play harder mentality.  Or, like many at ICSC mentioned, Miami never really closed down as much as other cities during Covid, hence there is less to recover from. Placer's Office Dashboard notes that Miami is in the lead with the highest recovery rate.

Miami RTO Dashboard 5.24.24

Shopping and Entertainment

For those who love all things retail, there are plenty of shopping centers and shopping areas to choose from. Brickell City Centre has seen some of the largest year-over-year increases. Meanwhile, Aventura’s April visits are up considerably compared to last year. The Miami Design District, which the Anchor has written about previously, has also been showing consistent year-over-year growth this year.

Article
Checking in With DICK’S Sporting Goods
DICK'S Sporting Goods is one of the biggest names in the sportswear retail segment. We take a look at the brand, as well as its House of Sport banner, to see how 2024 is treating the chain so far.
Bracha Arnold
May 23, 2024

DICK’S Sporting Goods is one of the best-known names in the sportswear and sporting goods retail segment, with more than 700 stores across the country. The company, which also operates several smaller banners including its interactive House of Sport, has thrived in recent years, buoyed by a continued interest in health and wellness. 

How is the chain faring into 2024? We took a look at the latest location intelligence to find out.

DICK’S Holds Onto Gains – Outperforming Apparel and Sportswear

DICK'S was a major pandemic-era winner, sustaining visit gains through 2021 and 2022 and into early 2023. And though YoY visits slowed as 2023 wore on, DICK’s ended last year in a strong position, reporting the largest sales quarter of its history in Q4 2023.

And in early 2024, DICK’s largely held on to its gains. Like many retailers, DICK’S saw YoY foot traffic fall in January, as unusually cold and stormy weather kept many shoppers at home. But in February and March, the chain’s YoY visit gap narrowed considerably, with foot traffic hovering just under 2023 levels – no small feat for a discretionary chain in an environment marked by stubbornly elevated prices and flagging consumer confidence.

During most analyzed months, DICK’S outperformed both traditional Apparel and Sportswear & Athleisure retailers. And though the chain saw monthly YoY foot traffic drop once again in April, an analysis of weekly data shows that it entered May on an upswing.

Quarterly, monthly visits to DICK'S Sporting Goods, Apparel Excluding off-price, and Sportswear & Athleisure Retailers compared to previous year

Weekly Visits Rally

Indeed, zooming into weekly visits to DICK’S shows that only during the week of April 8th, 2024 did the chain experience a large visit gap. And visits to the sportswear company began to trend upward towards the end of April and beginning of May – with YoY visits growing by 1.9% during the week of April 29th, and by 0.7% in the week of May 6th. The company also outperformed the Apparel and Sportswear segments in all but one of the analyzed weeks – Sportswear retailers had a slightly stronger showing than DICK’S did for the week of April 22.

Weekly visits to DICK'S Sporting Goods, Apparel (Excluding off-price retailers) and Sportswear & Athleisure retailers, compared to 2023

Visitors Linger at House Of Sport

Experiential retail has emerged as a significant success story in recent years, and DICK’S has enthusiastically embraced the trend. In 2021, the company introduced its House Of Sport concept, offering visitors the opportunity to browse athletic gear or try their hand at a climbing wall or a batting cage.

The concept quickly gained traction, expanding to fourteen locations, with several more slated to open in 2024 alone. And an analysis of visitation patterns at DICK’S House Of Sport locations shows why the model is such a powerful one. 

In Q1 2024, YoY visits to the three original House of Sport locations in Victor, NY, Minnetonka, MN, and Knoxville TN –  the only ones operational at the start of 2023 – increased by 4.8%. So as DICK’S continues to expand its portfolio of House of Sport locations, existing ones are also drawing bigger crowds. 

The original House of Sport locations also drew more extended visits in Q1 2024 than other DICK’s locations – with a remarkable 40.7% of visits lasting more than 30 minutes. With the success of House of Sport under its belt, DICK’S has begun further diversifying its fleet with a new store format that brings an interactive retail experience to the chain’s traditional store type.

Visits to DICK'S House of Sports - Year-over-year visit growth Q1 2024 compared to Q1 2023; Share of visitors staying at least 30 minutes - DICK'S Sporting Goods vs. DICK'S House of Sport

Last Thoughts

DICK’S continues to outperform the wider Apparel and Sportswear retail segments, and its expanding House of Sport concept is meeting healthy and growing demand. As the company continues to lean into its experiential offerings, will the chain’s positive momentum accelerate further? 

Visit placer.ai for the latest data-driven retail insights.

Article
Driving Success: Auto Parts Chains in 2024
Dive into the data to see how leading auto parts chains are faring in early 2024 – and explore factors driving success in a thriving segment.
Samuel Roche
May 22, 2024
3 Minutes

As cars get more expensive, demand for repairs rises – and auto part chains are reaping the benefits. We analyzed the visit data for four leading auto part chains – AutoZone, O'Reilly Auto Parts, NAPA Auto Parts and Advance Auto Parts – and dove into O’Reilly Auto Parts’ recent growth to understand what may be driving success in this flourishing segment.

Could 2024 Be the Year of Auto Parts?

Auto parts chains are having a moment. With vehicle prices significantly higher than before COVID, many consumers would rather fix their cars than purchase new ones. At the same time, inflation has begun to subside, leaving people with more room in their budgets for non-essential maintenance and repairs. 

Following a drop in December 2023, YoY visits to AutoZone, O’Reilly Auto Parts, Advance Auto Parts, and NAPA Auto Parts began to pick up in January 2024 – despite unusually cold and stormy weather that left many consumers hunkered down at home. And between February and April, YoY visits to the four chains remained nearly uniformly elevated.

Graph with monthly visits compared to previous year and visit share to AutoZone, O'Reilly Auto Parts, Advance Auto Parts, and NAPA Auto Parts

On a quarterly basis, O’Reilly Auto Parts saw the biggest YoY visit increase, despite lapping a strong 2023. The chain, which drew 32.1% of total visits to the four brands in Q1, saw quarterly YoY foot traffic increase by 5.1%. AutoZone, which received 40.1% of quarterly visits to the four chains, saw quarterly YoY visits increase by 3.5%. And Advance Auto Parts and NAPA Auto Parts both saw quarterly YoY visits increase by 1.7%. 

O’Reilly’s Successful Loyalty Program

One strategy that has likely helped O’Reilly Auto Parts stay ahead of the pack is its much-touted loyalty program, recently ranked by Newsweek as one of the best in the nation. 

Location intelligence shows that since COVID, O’Reilly Auto Parts has seen a steady increase in the loyalty of its customer base. And in April 2024, O’Reilly Auto Parts boasted the most loyal customer base of the four analyzed chains – with 52.0% of visits made by individuals that frequented the chain at least twice during the month. But other auto chains, including AutoZone, also enjoyed significant shares of visits by repeat customers – showing that there’s plenty of room at the top in the auto parts space.

Share of loyal visits to O'Reilly Auto Parts in Q1, 2019 through 2024; share of loyal visits to other leading auto parts chains in Q1 2024

Auto Parts Promising Year

The auto parts industry is poised for success in 2024, with leading chains like O'Reilly Auto Parts, AutoZone, Advance Auto Parts, and NAPA Auto Parts demonstrating resilience and growth. How will these chains continue to perform as the year wears on?

Visit placer.ai to find out. 

Article
CAVA Still Going Strong
CAVA is growing rapidly, with plans to reach 1,000 locations by 2032. How is the fast-casual chain performing across its major markets? We take a closer look.
Shira Petrack
May 21, 2024
3 minutes

We looked at nationwide and regional visitation patterns for CAVA to understand how the fast-growing fast-casual chain is performing across its major markets. 

CAVA’s Expansion Driving Visit Growth

CAVA – which operated a little over 300 locations by the end of 2023 – is growing rapidly, with plans to reach 1,000 locations by 2032. The chain has seen consistent year-over-year (YoY) visit growth in most of its major markets, with a 23.6% YoY overall increase in nationwide visits in Q1 2024 – in large part due to its ongoing expansion.

Monthly visits to CAVA, by State & Nationwide, compared to previous year

CAVA is headquartered in Washington, D.C., and currently, most of its venues are located in the mid-Atlantic and southeastern United States. But the chain also has a strong presence in Texas and California and operates restaurants in a handful of additional states. Recently, CAVA entered the Midwest with its first Chicago location – and has plans to extend its reach even further. So what do CAVA’s various markets have in common – and what sets them apart? 

CAVA Attracts Affluent Diners Across Its Major Markets 

Nationwide, the median household income (HHI) in CAVA’s captured market trade area is higher than the US median HHI – and diving into the regional markets indicates that this trend persists across regional markets. 

In most states with a major CAVA presence – including Texas, Virginia, California, North Carolina, Georgia, and Maryland – the median HHI in CAVA’s trade area is 11% to 24% higher than the statewide median. Even in Florida, where the chain’s trade area HHI is closest to the statewide median, households in CAVA’s captured market are still slightly more affluent than in Florida as a whole.

Demographic analysis of median household income in CAVA's statewide and nationwide captured market trade areas, Q1 2024

Differences in Dining Habits 

But while the chain seems to attract a similar demographic across states, diving into the hourly visitation patterns in CAVA’s various markets indicates that dining habits differ between regions. 

In Texas, Georgia, Florida, and North Carolina, the share of 11:00 AM - 10:00 PM CAVA visits taking place during the lunchtime daypart (11:00 AM - 2:00 PM) ranges from 35.5% to 36.9% – at or above the nationwide average of 35.4%. But in Virginia and Maryland, and especially California, the lunchtime rush is more subdued. In these states, the afternoon and evening dayparts tend to be busier than in the other analyzed states – with California in particular seeing 35.7% of visits taking place between 6:00 PM and 10:00 PM.

Share of visits by daypart to CAVA locations across different states, Q1 2024

CAVA’s Path to Nationwide Ubiquity 

Identifying similarities and differences between the visitor bases in CAVA’s various markets can help the company identify ideal locations, optimize staffing needs, and tailor promotional efforts as it continues to enter new markets and open additional restaurants in existing ones. 

For more data-driven dining insights, visit placer.ai/blog

Article
Mother’s Day Shopping and Dining Trends
How did Mother’s Day impact retail and dining foot traffic this year? We dove into the data to find out. 
Lila Margalit
May 20, 2024
3 minutes

How did Mother’s Day (May 12th, 2024) impact retail and dining foot traffic this year? We dove into the data to find out. 

The Hallmark Holiday

Urban legends notwithstanding, Mother’s Day wasn’t actually created by the greeting card industry. But the occasion hasn’t become known as the “Hallmark holiday” for nothing. Every year in the run-up to Mother’s Day, shoppers descend on the chain to purchase everything from cards to candy. 

Most years, the day before Mother’s Day is Hallmark’s busiest day of the year, with Super Saturday (the Saturday before Christmas) a not-so-close second. In 2023, Mother’s Day was edged out by Super Saturday, which converged with Christmas Eve Eve to create a pre-holiday shopping bonanza for the ages.

And this year is shaping up to be no different: On May 11th, 2024 (the day before Mother’s Day), Hallmark experienced a major visit spike – leaving all other Saturdays, including the Saturday before Easter, in the dust.

Visits to Hallmark on Mother's Day and Super Saturday compared to annual Saturday visit average; Daily visits to Hallmark relative to a March 1st 2024 baseline

A Variety of Retail Categories Benefit From Mother’s Day

But greeting card retailers like Hallmark aren’t the only ones to benefit from Mother’s Day. A look at foot traffic to major industries on May 11th, 2024 shows that retailers across segments – from Home Improvement chains to Superstores – enjoy substantial visit boosts on the day before Mother’s Day. (Recreational & Sporting Goods, not so much).

For Home Improvement, Department Stores, Hobbies, Gifts & Crafts, and Clothing, May 11th, 2024 was the busiest day of the year so far, while for Discount & Dollar Stores and Superstores it was superseded only by March 30th – the day before Easter.

Visits to various retail categories on May 11th, '24, compared to Saturday visit avg. for Jan. 1st, '24 - May 10th, '24

Going Out to Eat: Only the Best for Mom

While the day before Mother’s Day is an important retail milestone, Mother’s Day itself is an occasion for treating mom to a nice meal out. And though grabbing a bite at a fast food joint or fast-casual fave is lots of fun – it decidedly isn’t the Mother’s Day vibe. A special occasion calls for a splurge, and Mother’s Day is Full-Service Restaurants’ time to shine. 

On May 12th, 2024, Quick-Service and Fast-Casual Restaurants received about the same number of visits as on an average Sunday this year. But Full-Service Restaurants saw visits skyrocket – outperforming an average Sunday by 49.6%.

Visits to fast-casual restaurants, quick-service restaurants, and full-service restaurants on May 12th, '24, compared to Sunday visit avg. for Jan. 1st - May 11th, '24

A Day for Olive Garden

And drilling down into the data for six of Mother’s Day’s busiest Full-Service Restaurant chains shows Olive Garden emerging as a major holiday winner – with 89.0% more visits on May 12th, 2024 than on an average Sunday this year. Olive Garden drew more visits this Mother’s Day than on any other day since the beginning of the year – with Valentine’s Day (February 14th, 2024) coming in a close second.

But the Italian-American cuisine giant certainly isn’t the only FSR to enjoy a substantial visit boost on the big day: Texas Roadhouse, Cracker Barrel General Store, Chili’s Grill & Bar, Applebee’s, and IHOP saw respective May 12th visit increases of 55.1%, 51.0%, 46.4%, 44.4%, and 29.3%, compared to an average Sunday.

Visits to various full-service dining chains on May 12th, '24, compared to Sunday visit avg. for Jan 1st - May 11th, '24

Final Thoughts

Mother’s Day comes but once a year – and grateful offspring nationwide show their appreciation with gifts and celebratory meals, generating boons for businesses across categories. 

With Father’s Day right around the corner, what kind of impact will Dad’s big day have on retail and restaurant visits? Will Recreational & Sporting Goods brands have their day in the sun?

For more data-driven retail and dining insights, follow placer.ai.

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6 Coffee-Inspired Strategies That Can Reshape Dining in 2026
Dive into the data to see how coffee became one of this year’s strongest dining performers – and explore strategies that can drive restaurant success across concepts in 2026.
December 18, 2025

Key Takeaways:

Coffee’s success in 2025 offers several key lessons for dining operators across categories:

1. Strategic expansion into under-penetrated regions can supercharge growth. YoY visits to coffee chains are growing fastest in areas of the Southeast and Sunbelt where the category still accounts for a relatively low share of dining visits. 

2. Pairing craveable products with genuinely human, personalized service can build durable loyalty. Aroma Joe’s proves that when standout offerings are combined with warm, consistent personal touches, brands can create habit loops that drive repeat visits even in crowded markets.

3. Prioritizing hyper-efficient convenience models can unlock meaningful growth. Scooter’s Coffee demonstrates that fast, reliable, frictionless experiences can materially increase traffic while supporting rapid expansion.

4. Building recurring limited-time rituals can create predictable demand spikes and deepen engagement. From the annual Pumpkin Spice Latte launch to Jackpot Day, coffee chains show that ritualized promotions can “own the calendar,” generating predictable traffic spikes and deepening emotional engagement.

5. Using scarce, hype-driven offerings can generate high-impact moments that shift behavior. Starbucks’ Bearista drop illustrates how limited, buzzworthy merchandise or products can not only spike visits but also shift customer behavior, driving traffic outside typical dayparts.

6. Leveraging cultural collaborations can create excitement without relying on discounts. Dunkin’s Wicked partnership shows that tapping into moments in pop culture can deliver multi-day visit lifts comparable to major promotions – often without relying on giveaways.

What Dining Chains Can Learn from Coffee's Success 

Coffee has become one of the most resilient and inventive corners of the U.S. food and beverage industry. Even as consumers wrestle with higher prices and trim discretionary spending, they continue to show up for cold foam, caffeinated boosts, and treat-worthy daily indulgences.

Throughout 2025, coffee chains saw consistent year-over-year (YoY) quarterly visit growth, as brands from Starbucks to 7 Brew expanded their footprints. Crucially, per-location category-wide traffic also remained close to 2024 levels throughout most of the year before trending upward heading into the holiday season – showing that this expansion has not diluted demand at existing coffee shop locations. 

What’s fueling coffee’s ongoing momentum? Which strategies are helping leading chains accelerate despite this year’s headwinds? And what can operators across dining categories learn from coffee’s success?

This white paper dives into the data to reveal the strategies behind coffee’s standout performance – and how they can help dining concepts across segments succeed in 2026.

1. Winning the Whitespace: A Growth Playbook for Dining Chains

Analyzing market-level (DMA) dining traffic data reveals that coffee chains are prioritizing growth in markets with lighter competition – and this formula is paying off.

In the graphic below, the top map shows the share of dining visits commanded by coffee in each DMA, while the bottom map highlights the year-over-year (YoY) change in visits to the coffee category. Perhaps unsurprisingly, markets where coffee already commands a high share of dining visits (specifically on the West Coast and in the Northeast) are seeing the softest year-over-year performance, while DMAs with lower coffee penetration are delivering the strongest visit growth. 

In other words, traditional coffee markets such as Northwestern metros– where competition is high and incremental gains are harder to capture – are no longer the primary engines of category momentum. Instead, coffee visits are growing fastest across the Southeast, Sun Belt, and Texas – regions where branded coffee still represents a relatively small share of dining visits. Operators across dining segments can learn from coffee's approach and identify markets with low category penetration to lean into those whitespace opportunities.

2. Mastering the Fundamentals: Aroma Joe’s

But geography is only part of the story. And the coffee segment shows that a strong concept that delivers on fundamentals – great products and exceptional service – can thrive even in tougher coffee markets such as the northeast. 

The experience of expanding Northeastern chain Aroma Joe’s shows how pairing craveable beverages with an unusually personal service model can drive visit growth even in relatively hard-to-break-into regions.

Aroma Joe’s, a rapidly-expanding coffee chain headquartered in Maine, with over 125 locations, has become something of a local obsession: Customers rave about the chain’s addictive signature beverages – as well as the feel-good atmosphere cultivated by its warm, friendly staff. And this combination of human touch and product quality creates a powerful habit loop: In October 2025, nearly one quarter of visitors to Aroma Joe’s stopped at the chain at least four times during the month – a much higher loyalty rate than that seen by other leading coffee brands.

The takeaway: Craveable products paired with exceptional service can create a scalable loyalty engine.

3. Delivering on Convenience: Scooter’s Coffee

Another key differentiator for the coffee sector is convenience. Drive-thrus have become ubiquitous across the category, with many of the fastest-growing upstarts embracing drive-thru only models and legacy leaders also leaning more heavily into the format. 

Scooter’s Coffee – named for its core promise to help customers “scoot” in and out quickly – exemplifies this advantage. In Q3 2025, the chain posted a 3.1% YoY increase in average visits per location, even as it continued to scale its footprint. And its customers averaged a dwell time of just 7.3 minutes – significantly lower than other leading coffee chains, including other drive-thru-forward peers.

By delivering consistently quick experiences without compromising quality, Scooter’s has emerged as a traffic leader in the coffee space – demonstrating the power of efficiency to drive demand.

4. Owning the Calendar With Recurring LTOs: Starbucks and 7 Brew

No category has mastered the “event-ization” of the menu quite like coffee – and few brands own the category’s calendar as effectively as Starbucks. The annual return of the Pumpkin Spice Latte has become a cultural milestone that marks the unofficial start of fall for millions, driving double-digit visit spikes and shaping seasonal traffic patterns. 

And the importance of the event only continues to grow. On August 26th, 2025, PSL day drove a 19.5% spike in traffic compared to the prior ten-week average – a higher relative spike than that seen in 2024 or 2023. 

But this playbook isn’t reserved for mega-brands. 7 Brew’s monthly Jackpot Day, held on the 7th of each month, shows how recurring promotions can also build anticipation and deliver repeatable traffic lifts for up-and-coming concepts.

Beginning in August 2025, Jackpot Day shifted from a limited “Jackpot Hour” to an all-day activation. That month’s offer – two medium drinks for $8 plus a Kindness wristband – generated a 47.1% lift versus an average Thursday. And in subsequent months, giveaways ranging from tote bags to footballs kept the excitement going, sustaining elevated visits each time the 7th rolled around.

These rituals create emotional consistency: Customers know when to expect something special and plan around it. Dining chains beyond the coffee space can also create dependable spikes in traffic by implementing recurring, ritualized LTOs that create an emotional calendar and keep customers engaged. 

5. Moving Beyond Food & Drink: Starbucks’ Bearista Win 

Offering recurring LTOs is one way to keep customers consistently engaged. But one-time, limited-edition merch drops can create even bigger visit surges. Starbucks’ much-hyped “Bearista” launch this November is a prime example: Customers lined up nationwide for the chance to buy – not receive – an adorable, limited-edition, bear-shaped reusable cup. And despite its hefty $30 price tag, the merch drop drove a massive nationwide visit spike, making it the chain’s biggest sales day ever and fueling additional momentum leading into Red Cup Day

And location data shows that this kind of hype-driven, scarce merchandise can shift not just visitor volume but daypart behavior. Visits surged as early as 4:00 AM as FOMO-driven customers showed up at the crack of dawn to secure a bear. And the shift toward early morning visits (though not quite as early) continued the following day as stores quickly ran out of stock. 

Starbucks' Bearista frenzy suggests that scarcity isn’t just a retail tactic – it’s a powerful behavioral trigger that restaurants can harness as well. Limited-run items, exclusive merch drops, or time-bound specials can generate excitement, pull visits forward, and reshape daypart patterns in ways traditional promotions rarely do. 

6. When Pop Culture Meets Coffee: Dunkin’s Wicked Collab

Cultural tie-ins add another accelerant. In November, Dunkin’ launched its Wicked collaboration alongside its holiday menu, generating a significant multi-day traffic spike – achieved, like Bearista, without giveaways. The event leaned on playful thematic branding, seasonal flavors, and limited-run items that tapped into Wicked fandom.

Dunkin's Wicked surge shows that when executed well, cultural relevance can also significantly move the needle. Other dining segments may also lean into thoughtful collabs to create outsized excitement and traffic lift – even without deep discounts or free offers.

Coffee As A Playbook

The coffee sector’s 2025 performance offers a blueprint for dining success: Chains are expanding smartly into underpenetrated regions, successfully implementing both hyper-efficient and hyper-personal service models, using recurring LTOs to build seasonal and monthly rituals, and leveraging merch and pop culture partnerships to reshape demand. 

Together, these strategies provide a practical playbook for dining brands to increase visit frequency, deepen customer commitment, and capture new growth opportunities in 2026 and beyond.

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5 Markets to Watch in 2026
Find out why Salt Lake City, Reno, Indianapolis, Raleigh, and Tampa are Placer.ai's markets to watch in 2026.
December 5, 2025

Five Consumer Markets to Watch in 2026

Five metros from across the United States stand out for consumer momentum going into 2026: Salt Lake City (UT), Reno (NV), Indianapolis (IN), Tampa-St. Petersburg-Clearwater (FL), and Raleigh-Durham (NC). All five metro areas saw their populations increase by more than the average U.S. metro between 2023 and 2024, and year-over-year (YoY) retail and dining traffic trends outpaced the nationwide average.  

Salt Lake City, UT – Strong Home-Focused Demand

Utah is one of the fastest-growing states in the U.S. The state’s population has grown steadily for more than two decades with unemployment remaining consistently below the nationwide average, with one of the youngest workforces in the country. According to some analysts, the median household income in Utah, when adjusted for cost of living, is the highest in the nation. 

Foot Traffic on the Rise Across Salt Lake City Neighborhoods

All of this positions Salt Lake City – the state’s capital – as a particularly attractive market heading into 2026. Location analytics show year-over-year increases in foot traffic across many neighborhoods, from established retail hubs like Sugar House and Downtown SLC to the more mixed-use Central City and primarily residential areas such as The Avenues and East Bench. The city also serves as a gateway to a diverse mix of audiences, attracting younger residents and commuters as well as affluent families who come into the city to shop, dine, and enjoy local attractions.

Home-Centric Retail Outperforms in Salt Lake City 

Salt Lake City’s diversity in age and household composition as well as Utah's strong homeownership culture – even among younger cohorts – creates opportunities for retail and dining chains across categories. Home-forward concepts are particularly poised to outperform, as shown by recent location analytics. Traffic to furniture & home furnishing chains increased 7.4% YoY in the Salt Lake City DMA compared to a 2.5% increase nationwide, and grocery stores and home improvement retailers outperformed in the market as well. These trends point to a solid market for retailers tied to home life – from furniture and décor to everyday grocery needs –driven not only by steady population growth and household spending, but also by a local culture that places strong emphasis on family and the home.

Reno, NV – Attracting a New Generation of Visitors

While Salt Lake City continues to build on its strong foundation, another Western city is quietly gaining momentum. Reno, Nevada, which is often viewed as a regional gaming-town, is increasingly emerging as a dynamic travel destination in its own right. 

In 2024 Washoe County (including the city of Reno) welcomed approximately 3.8 million visitors whose spending of about $3.4 billion generated a total economic impact of $5.2 billion. This growth signals a robust visitor-economy that supports roughly 43,800 jobs and generates over $420 million in state and local tax revenue. 

Drive-Market Advantage and Cost Resilience

What makes this particularly compelling is that while Las Vegas, Nevada is facing mounting pressures from increasing costs, the Reno-Tahoe region is showing stronger resilience thanks in part to a drive-market model and diversified appeal. Analyzing the traffic data shows that visits from non-residents, and non-employees to downtown Reno have increased YoY for the past three years. And though Reno may be thought of as a vacation spot for older Gen X and Baby Boomer vacationers, the data also indicates that Singles & Starters –"young singles starting out and some starter families living a city lifestyle" – make up an increasingly large share of Reno's visitor base. 

Younger Demographics Fuel Consumer Growth 

This generational diversification carries important implications for both retail and real estate investment. As younger visitors drive up spending in food, entertainment, and shopping centers, the market is poised for renewed urban energy – fueling redevelopment across downtown corridors and mixed-use projects. With strategic public–private investments and an expanding visitor economy, Reno stands out as a market to watch in 2026, combining strong fundamentals with emerging demographic momentum.

Indianapolis, IN – Family-Friendly Affordability

The Midwest also contains several metro areas on the rise. Large-scale manufacturing projects like Intel’s $20 billion chip plants and Honda and LG Energy Solution’s EV battery facility are spurring housing and retail expansion around Columbus, Ohio. Kansas City, Missouri, is benefiting from logistics growth and projected tourism growth linked to its role as a FIFA World Cup 2026 host city. And Madison, Wisconsin, is seeing steady consumer growth is supported by its diverse tech and biotech economy. 

Suburban Families Lead the Charge in Indianapolis

But Indianapolis, Indiana tops the charts in terms of YoY overall retail visit growth between May and October 2025 (+4.3%, see first chart). And much of the consumer traffic in the Indianapolis DMA consists of suburban and rural households – precisely the segments that many retailers are now  trying to woo. 

Cost-of-Living Advantage Boosts Discretionary Spending

Family-friendly retailers and dining chains are particularly well positioned to thrive in Indiana heading into 2026. Indianapolis has some of the best job prospects and most affordable home prices in the country – and its favorable salary to cost of living ratio likely allows many families to have leftover income left over for discretionary spending. 

Recent data shows that a range of family-oriented brands – from Chili’s and Marshall’s to Kroger – have outperformed in Indianapolis over the past six months. The city’s growing middle-income population and its suburban, family-focused consumer base appear to be fueling stronger in-person spending, particularly at convenient, affordable, and community-oriented retail and dining destinations.

Raleigh, NC – High-Income Consumers Fueling Mixed-Use Traffic

Moving east to North Carolina brings several additional growing metros into focus, including Myrtle Beach, Wilmington, and Charlotte. But Raleigh rises above the pack with its powerful combination of job growth, steady in-migration, and a well-balanced, diversified economy.

In-Market Visit Growth in Raleigh 

All this is leading to YoY increases in total traffic within the Raleigh-Durham, NC DMA, driven in part by major firms – including entrants in finance and life-sciences – continuing to expand operations in the area. The city of Raleigh also has relatively low median age and relatively high median household income. This combination of robust job creation, wage gains, and a growing pool of young, high-spending residents positions Raleigh as one of the most dynamic consumer markets in the Southeast heading into 2026.

Affluent Singles and Professionals Boost Traffic to Mixed-Use Developments in Raleigh, NC

Raleigh's consumer growth potential is particularly stark when looking at performance of major mixed-use developments across the region. Foot traffic at leading projects such as Smoky Hollow, the Main District at North Hills Street, and Fenton in Cary has climbed sharply. 

The data also shows that these destinations attract a disproportionately high share of wealthy singles and one-person households – a demographic with strong discretionary spending power. Together, these trends point to a deepening base of urban, high-income consumers fueling growth in dining, retail, and entertainment – making Raleigh one of the country's most dynamic and opportunity-rich metro areas heading into 2026.

Tampa, FL – Urban Revival Powering Dining Gains

In the Southeast, Tampa is one of the nation’s standout metro areas heading into 2026. Strong fundamentals – such as no state income tax and expanding employment in sectors like technology, healthcare, and logistics – have attracted a significant influx of Gen Z and millennial residents. And although in-migration is beginning to slow somewhat, the city's expanding economy and youthful talent base continue to fuel growth across housing, retail, and dining. 

Commuter and Visitor Activity on the Rise

And as more companies require employees to spend additional days in the office, YoY commuter traffic has increased across Tampa’s major cities. Leisure visits from non-residents are also on the rise, suggesting that retailers and dining chains seeking to capture this expanding market could benefit from growing their presence throughout the Tampa metro area.

Tampa Area Dining Growth Outpaces the Nation

Rising traffic across Tampa’s major urban areas appears to be translating into stronger dining activity as well. Over the past six months, average YoY visits to Tampa area full-service restaurants, coffee shops, and fast-casual chains have all exceeded the national average, which may reflect a broader acceleration in both local workforce and leisure-visitor demand. 

INSIDER
Report
Retail Trends to Watch in 2026
Which retail trends are set to define 2026? Using location intelligence, we explore the shifting patterns that could shape the retail landscape in the year ahead.
November 14, 2025

Key Takeaways 

1. Retail is deeply divided. Visits to value and luxury apparel segments grew YoY in 2025 while traffic to mid-tier retailers flagged. 

2. Upscale dining momentum reflects similar bifurcation.  More resilient, affluent consumers are bolstering fine-dining traffic. 

3. Authenticity is key. Brands successfully executing on a clear sense of purpose – from community-driven grocers to bookstores – are driving consistent visit growth. 

4. Online and offline retail are converging into a seamless ecosystem. As consumers seek online value and in-person convenience, AI fulfillment, dark stores, and local pickup are accelerating.

5. Digitally native brands expanding into physical retail are redefining omnichannel. These chains provide a blueprint for merging digital efficiency with personalized in-store experiences.

6. Traditionally urban brands are shifting to suburbia to capture new audiences. With consumers rooted in hybrid lifestyles and growing suburban demand, chains that adapt their footprints drive fresh traffic.

7. Expansion into college markets and celebrity pop-ups are helping retailers and malls connect with younger consumers. Brands that grew their footprints in college towns or on campuses increased their Gen Z traffic, as did malls that hosted celebrity or influencer activations.

2025 Set the Trends

Retail and dining faced another complex year in 2025. Persistent economic headwinds and uncertainty surrounding tariffs intensified consumers’ focus on value, even as affluent shoppers continued to indulge in luxury brands and upscale dining experiences.

Yet the year also revealed behavioral shifts that extended beyond price sensitivity. Shoppers increasingly prioritized brands that convey authenticity and a clear sense of purpose – those that deliver value not only through price, but through omnichannel convenience, product quality, and brand ethos.

For their part, retailers and malls continued to evolve, adopting strategies to capture both the expanding suburban market and a rising generation of younger consumers emerging as a defining force in retail.

How have these trends evolved, and how will they shape the retail landscape in 2026? We dove into the data to find out.

Bifurcation in Apparel and Dining

Off-Price, Thrift, and Luxury Lead in Apparel’s Widening Divide

The first three quarters of 2025 underscored a widening divide in the apparel sector, with strength at both ends of the price and income spectrums. 

Off-price retailers and thrift stores, which draw shoppers from lower- and middle-income trade areas, gained significant ground – reflecting consumers’ ongoing search for value and treasure-hunt experiences that feel both economical and rewarding. At the same time, luxury maintained modest growth, showing that high-income shoppers remain resilient and willing to spend on premium experiences. Meanwhile, traditional apparel and mid-tier department stores continued to see visit declines, signaling further pressure on the retail middle. Retailers such as Target and Kohl’s, traditional staples of this middle segment, are contending with the challenge of defining their identity to consumers in a market increasingly split between value and luxury.

Looking ahead to 2026, mid-tier retailers will need to navigate a complex and polarized landscape. Without the clear positioning enjoyed by value and luxury players, success will require sharper differentiation and disciplined execution. But though the middle remains a tough place to compete, it still holds potential: Brands that can redefine relevance – something many of these same chains achieved just a few years ago – stand to capture consumers with spending power.  

Fine Dining and Fast Casual Succeed in a Bifurcated Landscape

A similar bifurcation dynamic is also unfolding in the dining sector. 

Upscale full-service restaurants (FSRs) are outperforming their casual dining counterparts, as higher-income consumers – and those dining out for special occasions – seek elevated experiences at fine-dining chains. 

At the same time, more cost-conscious diners are trading down from casual dining FSRs to fast-casual chains, which continue to outperform the casual dining segment. Fast-casual brands are also benefiting from trading up within the limited-service segment, as consumers who choose to eat out – rather than eat at home or grab a lower-cost prepared meal at a c-store or grocery – opt for more experiences that feel more premium yet remain accessible.  

Brands Executing on Authenticity and Purpose

Across both retail and dining, bifurcation doesn’t tell the whole story. Even as spending concentrates at the high and low ends of the market, a growing number of brands are succeeding by delivering an experience that feels intentional, distinctive, and true to their identity. These concepts share a clear raison d’être – a sense of purpose that resonates with consumers – as well as successful execution. The data shows that brands providing this kind of “on-point” experience are driving consistent visit growth in 2025, signaling that authenticity may be important retail currency in 2026.

Barnes & Noble, Trader Joe’s, and Sprouts Stay True to Communities and Themselves

Trader Joe’s sustained momentum reflects its ability to make shopping feel like discovery. The chain’s locally-inspired assortments, roughly 80% private-label mix, and steady rotation of seasonal products keep visits fresh and engagement high. 

Sprouts, for its part, continues to benefit from a sharpened identity centered on freshness, sustainability, and health. Its smaller-format stores, curated product mix, and messaging around healthy living have helped it build a loyal base of wellness‐oriented shoppers.

Meanwhile, Barnes & Noble’s transformation offers a compelling case study in the power of experience. Its strategy of empowering local managers to curate store selections and host community events has turned stores into cultural touchpoints – driving increased visits and dwell times.

All three brands derive their strength from their clarity of purpose – illustrating how authenticity and intentionality are becoming meaningful factors shaping consumer engagement.

Regional Players Tap Into Local Identity

Authenticity isn’t limited to national names. Regional players such as H-E-B and In-N-Out Burger demonstrate how deeply ingrained local identity can translate into sustained growth. 

H-E-B’s community-driven ethos, local sourcing, and operational excellence have built trust across Texas markets, helping it remain one of the country’s most beloved grocery chains, with high rates of shoppers visiting multiple times a month. And in the quick-service category, California-native In-N-Out Burger stands out for its quality, nostalgia, and mystique, as the chain continues to attract visitation trends that exceed national QSR benchmarks.

These brands demonstrate that authenticity can have a local element. Their success reflects not just product strength or efficiency, but a deeper connection to the communities they serve.

The Convergence of Online and Offline

While regional and experience-driven brands continue to build deep consumer connections, the broader retail landscape is also being reshaped by operational innovation. As technology and infrastructure improve, retailers are finding new ways to merge digital efficiency with convenient physical touchpoints.

Demand for Online Shopping and Local Pick-Up

E-commerce growth and in-store activity are increasingly interconnected. Visits to ecommerce distribution centers* climbed steadily between October 2021 and September 2025, while the share of short, under-10-minute trips to big-box chains Target, Walmart, BJ’s Wholesale Club, and Sam’s Club also increased. Together, these patterns suggest that while online shopping continues to expand, consumers remain highly engaged with physical locations through buy-online-pick-up-in-store (BOPIS) and same-day fulfillment channels – combining the value of online deals with the convenience of quick, local pickup.

This trend also reflects ongoing advancements in AI-driven fulfillment and Walmart’s testing of dark stores – retail spaces converted into local fulfillment hubs that accelerate delivery and enable quick customer pickup. These innovations are shortening fulfillment windows while optimizing store networks for hybrid demand. 

As retailers continue to blur the boundaries between digital and physical commerce in 2026, expect them to become increasingly complementary parts of a single, omnichannel ecosystem.

*The Placer.ai E-commerce Distribution Center Index measures foot traffic across more than 400 distribution centers nationwide, including facilities operated by leading retailers such as Amazon, Walmart, and Target. Designed as a barometer for U.S. e-commerce activity, the index captures two key audiences: employees, estimated through dwell-time patterns, and visitors, who often represent logistics partners delivering raw materials, moving in-process goods, or collecting finished products.

Digitally Native Brands Re-Engage Offline

The resurgence of digitally native brands embracing physical retail underscores how online and offline strategies are converging into an integrated model, combining digital efficiency with the benefits of a physical presence. 

Framebridge, a DTC custom framing brand, offers a clear example of this trend. As the brand has expanded its footprint, the average number of monthly visits to each of its locations rose sharply throughout 2025. 

Framebridge’s success lies in its well-executed omnichannel model. Customers can place orders online or in store, with the option to ship directly to their homes or pick up in person. 

But for Framebridge, physical locations aren’t just about convenience. Art and memories are often one of a kind, so having knowledgeable staff in store and the opportunity to engage with materials firsthand transforms a transaction into a personalized, consultative experience. 

Framebridge exemplifies how digitally native brands are merging the ease of online shopping with physical spaces that provide a personal touch. And more digitally native brands, like Gymshark, are looking to bring their business offline with the hope of adding value for consumers.

Suburban Investment Drives Growth

As retailers advance their omnichannel strategies, another enduring shift is reshaping the retail map post-pandemic – the continued rise of suburban traffic. Brands that entered the pandemic with strong suburban footprints were among the first to benefit as in-person activity rebounded, while urban-focused chains that expanded outward have met migrating consumers and captured new audiences anchored in hybrid lifestyles and local shopping routines.

Strategic Pivots Towards Suburbia

Large-format and drive-thru focused brands like Costco, Cava, and Dutch Bros. entered the pandemic era from a position of strength as they are traditionally situated in suburban and exurban areas. As consumers spent more time close to home and away from urban centers, these chains captured heightened local demand and saw visits rebound rapidly once in-person shopping resumed.

And as the pandemic reshaped consumer traffic patterns, brands like Shake Shack and Chipotle quickly recognized emerging opportunities in suburban markets and adjusted their strategies to capture this shifting demand. For Shake Shack – a brand once defined by its urban storefronts – the shift toward suburban drive-thrus and stand-alone locations represented a significant pivot. Chipotle followed a similar path, accelerating its suburban expansion through the rollout of “Chipotlane” drive-thru lanes. 

Arriving somewhat later to the suburban landscape, sweetgreen, once synonymous with its urban footprint, opened its first drive-thru in 2022, and by 2024 had made suburban markets a core pillar of its growth strategy

These real estate moves positioned all three brands to capture demand from remote and hybrid workers, helping sustain visit growth well above pre-pandemic baselines. 

As suburban demand continues to grow, the suburbs will likely remain a critical growth frontier for many brands in the year ahead.

Strategy That Drives Traffic From Key Demographics

Investment in suburban markets underscores how changing market conditions and strategy adaptation can allow brands to meet consumers where they are. And a parallel trend is unfolding in college towns and youth-dense trade areas, where brands are channeling investment to capture rising Gen Z spending power. 

Expansion in college-anchored markets, paired with celebrity and influencer-driven pop-ups, is helping retailers build cultural relevance and increase engagement with this emerging consumer base.

College Town Expansions Attract Gen Z Audiences

The graph below underscores how targeted expansion into college-anchored markets can meaningfully shift audience composition. Over the last several years, many brands have expanded their near-campus footprints – and in turn, attracted a higher share of the Spatial.ai:PersonaLive “Young Urban Singles” segment, one highly aligned with Gen Z consumers.

CAVA’s rapid unit growth, including openings near major universities and in college towns, helped the brand increase its share of “Young Urban Singles” within its captured trade areas between October 2018-September 2019 and October 2024-September 2025. Meanwhile, Panda Express and Raising Cane's, which already had relatively large shares of the segment six years ago, have also invested in college-adjacent locations, lifting their “Young Urban Singles” audience share.

Even legacy mass retailer Target benefited from small-format and large store expansions near universities – growing its captured market share of “Young Urban Singles”.

These shifts suggest that college towns will continue to be strategic growth markets, including for luxury brands like Hermès. By making inroads in college towns and with Gen Z shoppers, brands can strengthen loyalty early and build durable market share that remains as these young adults move on from campus life.

Influencer and Celebrity Pop-Ups Increase Gen Z Engagement

As Gen Z’s influence expands beyond campus borders, retail engagement is increasingly driven by cultural moments that resonate with this cohort. And malls are finding that temporary pop-ups including influencer collaborations and celebrity-led activations can attract these young consumers.

At The Grove, the Pandora pop-up with brand ambassador girl-group Katseye in October 2024 led to a modest but significant increase in the Gen Z-dominant  “Young Professionals” and “Young Urban Singles” segments within the mall’s captured trade area during the first week of the activation – compared to the average for the last twelve months. 

Similarly, at Westfield Century City, the Taylor Swift x TikTok activation from October 3rd-9th, 2025 – which allowed fans to immerse themselves in the sets from the viral “The Fate of Ophelia” music video boosted the shares of “Young Urban Singles”  and Young Professionals”, underscoring the star power of everything Taylor Swift.

And at American Dream, the pattern extended beyond younger audiences. On September 5th and 6th, 2025, Ninja Kidz attended the grand opening of their Action Park while Salish Matters made an appearance at the mall on September 6th for her skincare pop-up – which drew such large crowds that it had to be shut down. During these two event days, the mall’s shares of both “Young Professionals” and “Ultra-Wealthy Families” increased substantially, highlighting that pop-up events can draw young and affluent family audiences.

Together, these examples reinforce that, in 2026, the integration of short-term pop-ups will continue to be a strategy for malls and individual brands to gain relevance for key demographic segments.

What Lies Ahead

2025 reinforced that retail remains as dynamic as ever. Value continues to anchor decisions, but consumers are redefining what value means – blending price sensitivity with expectations for authenticity. And in the current retail landscape, online and physical retail are growing more interconnected as consumers demand convenience and experience.

In 2026, adaptability will be retailers’ greatest competitive edge. The next era of retail will belong to brands that can continue to refine their operating strategy – while staying true to a clear brand identity. 

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