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In recent weeks, we’ve analyzed auto dealers and convenience stores, so we thought we’d extend the conversation by taking a look at the car wash industry. The car wash industry in the United States has been one of the fastest growing retail categories coming out of the pandemic due to the increasing number of vehicles on the road, an increase in average vehicle age, a shift to a membership-based model for many operators, as well as advancements in car wash technology that have made services more efficient and automated. This shift is evidenced by the fact that around 80% of car washes are now done at professional locations, compared to 48% in 1994 according to the International Car Wash Association.
According to car wash trade groups, there are approximately 65,000 car wash locations across the nation. Mister Car Wash is the largest car wash chain in the U.S., operates more than 480 locations across 21 states. However, the category remains highly fragmented, with nearly three-fourths of industry operators having less than 2 locations. This has naturally set the stage for industry consolidation the past several years, with larger companies acquiring smaller operators to expand their footprints. We see the overall growth and consolidation of the category in a visitation trendline of a custom grouping of nearly 60 of the largest car wash chains in the U.S., where total visits have increased by roughly seven times since 2017.
We also see consolidation show up share of visit numbers from 2019-2023, which we show below. Mister Car Wash has remained the largest player in the category with respect to share of visits the past several years by growing both its unit counts (from 322 at the end of 2019 to 482 as of March) and visits per location (up more than 8% over the same time period). There has been movement among the chains ranked number 2 through 6 the past several years, but the group has generally included Quick Quack Car Wash, Take 5 Car Wash, Tommy’s Express Car Wash, and Zips Car Wash. However, the most notable observation from share of visit trends is the tremendous growth in visit share among smaller chains the past several years.
Car washes have been an attractive investment for private equity the past several years, helping to fuel some of the growth of smaller chains. Individual car wash locations generate an estimated $1.5M in annual sales according to industry trade groups–which is slightly ahead of the average unit sales of a quick-service restaurant chain of $1.4 million–while offering lower labor requirements and more predictable results due to the increasing popularity of membership models. In many respects, the growth of the car wash category mirrors the growth we’ve seen across the fitness category the past several years.
Despite the strong industry growth the past several years, Q1 2024 trends were impacted by a number of factors according to Mister Car Wash’s management team, including increased competition and a lower-income customer cohort that's been under more pressure (inclement weather in January across much of the country also likely played a role). Placer data confirms that Q1 2024 was in fact the weakest quarter from a category visit per location standpoint in several years. However, we’ve seen a rebound in Q2 2024 trends so far, with quarter-to-date visitation trends pacing just behind the year ago period with just a few days left in the quarter.
We mentioned that a membership-based approach has helped to drive visitation growth for the category and led to more predictable results, and we see that when we look at visitor loyalty data for Mister Car Wash. According to the company’s most recent annual report, it increased overall Unlimited Car Wash (UWC) monthly subscription penetration to 71% of total wash sales in 2023, up from 68% the year prior. When we look at visits from “casual” (1 visit per month) versus “loyal” (2+ visits per month) customers, we’ve seen a meaningful shift toward more loyal customers the past several years, particularly during peak visitation months in the summer.
Despite a slower start to 2024 due to aforementioned factors, the U.S. car wash industry appears well positioned for continued growth and consolidation due to the continued aging of the auto fleet, population migration trends, the continued shift toward membership-based revenue models, attractive unit economics, and new technological advances.
In June 2024, Placer.ai released three white papers: Unlocking Potential in Underserved Grocery Markets, Brewing Success: Winning Strategies for Coffee Chains, and Advantages of New Players in the Retail Media Space.
Below is a taste of our findings from Brewing Success: Winning Strategies for Coffee Chains – which dove into the data to see how leading coffee chains including Starbucks, Dunkin’, Dutch Bros., and BIGGBY COFFEE are driving coffee visits in 2024.
Everybody loves coffee. And with some 75% of American adults indulging in a cup of joe at least once a week, it’s no wonder the industry is constantly on an upswing.
In early 2024, year-over-year (YoY) visits to coffee chains increased nationwide – with every state in the continental U.S. experiencing year-over-year (YoY) coffee visit growth. The most substantial foot traffic boosts were seen in smaller markets like Oklahoma (19.4%), Wyoming (19.3%), and Arkansas (16.9%), where expansions may have a more substantial impact on statewide industry growth. But the nation’s largest coffee markets, including Texas (10.9%), California (4.2%), Florida (4.2%), and New York (3.5%), also experienced significant YoY upticks.
The nation’s coffee visit growth is being fueled, in large part, by chain expansions: Major coffee players are leaning into growing demand by steadily increasing their footprints. And a look at per-location foot traffic trends shows that by and large, they are doing so without significantly diluting visitation to existing stores.
On an industry-wide level, visits to coffee chains increased 5.1% YoY during the first five months of 2024. And over the same period, the average number of visits to each individual coffee location declined just slightly by 0.6% – meaning that individual stores drew just about the same amount of foot traffic as they did in 2023.
Drilling down into chain-level data shows some variation between brands. Dutch Bros., BIGGBY COFFEE and Dunkin’ all saw significant chain-wide visit boosts, accompanied by minor increases in their average number of visits per location.
Starbucks, for its part, which reported a YoY decline in U.S. sales for Q2 2024, maintained a small lag in visits per location. But given the coffee leader’s massive footprint – some 16,600 stores nationwide – its ability to expand while avoiding more significant dilution of individual store performance shows that Starbucks’ growth is meeting robust demand.
Read the full report here to discover more coffee insights. For more data-driven consumer research, visit our resource library.
Barnes & Noble has undergone a transformation in recent years – with new leadership and a strategic shift towards smaller, more localized book stores.
But how have these changes impacted the chain’s performance? We dove into the data to find out.
Since November 2023, Barnes & Noble has experienced consistent YoY visit growth. Only in January did foot traffic dip into the red – likely a result of the unusual cold snap that weighed on retailers nationwide.
Like many booksellers, Barnes & Noble does a significant share of its yearly business during the holiday shopping season, when people flock to bookstores to buy gifts for loved ones. So the chain’s impressive YoY performance in November and December 2023 offers an especially promising sign of its positioning going forward.
Barnes & Noble boasts more than 600 stores across the country, and after several years during which it shuttered locations, the chain has begun to expand once again. The company recently acquired Tattered Cover – a Denver-based independent bookseller, which Barnes & Noble will continue to operate under its existing name. And the Chicago area is getting five new Barnes & Noble locations this year.
Examining the visitation patterns and characteristics of Barnes & Noble’s existing visitor base in these CBSAs highlights the bookseller’s growth potential in these regions. In both CBSAs, the chain experienced positive YoY foot traffic growth in early 2024. Barnes & Noble locations in both CBSAs also drew customers from areas with higher median household incomes (HHIs) and greater shares of families with children than the chain’s nationwide baseline – two groups that may be particularly likely to frequent bookstores.
One key factor that has powered Barnes & Noble’s growth trajectory is its emphasis on curating local, independent bookstore feel in its stores. This approach allows individual store managers autonomy in decision-making, and emphasizes stocking local authors and hosting community events.
And diving into the psychographic characteristics of Barnes & Noble’s visitor base in these two expansion markets reveals that, while visitors share some similarities across different geographical regions, they also have unique characteristics.
For example, the Experian: Mosaic dataset identified higher shares of “Singles and Starters” and “Promising Families” in the trade areas that feed visitors to Denver-Aurora-Lakewood Barnes & Noble locations. Meanwhile, stores in the Chicago-Naperville-Elgin tended to attract visitors coming from trade areas with higher shares of “Power Elite” residents.
Local stores can harness these insights to effectively curate a retail experience that resonates with their customer bases: Denver-area Barnes & Noble locations can actively court young families with children or singles who are starting out in their careers. On the flip side, Chicago-area stores can curate offerings to resonate with their more affluent customer base.
Barnes & Noble is demonstrating how to maintain relevance in a world dominated by Amazon. By creating an experience that satisfies book lovers' craving for an independent bookstore atmosphere, the company is thriving.
Will Barnes & Noble sustain strong visitor numbers while maintaining its local charm?
Visit Placer.ai to keep up with the latest data-driven retail insights.
Small-format stores which offer consumers more convenient and localized shopping experiences are on the rise. The trend has been gaining traction since COVID – spearheaded by major retailers like Macy's and Nordstrom, and followed by players such as IKEA, Target, Best Buy, and others.
But what impact do small-format stores have on shopper behavior? We dove into the data to explore consumer interaction with three retailers that are leaning into the small-format space: Sprouts Farmers Market, Bloomingdale’s, and BJ’s Wholesale Club.
Sprouts Farmers Market provides a great example of how a small-format expansion strategy can drive visit growth. Since January 2022, the chain has doubled down on a small-format strategy aimed at significantly reducing the chain’s square footage and environmental impact. And partially thanks to this expansion effort, Sprout saw visits to its smaller format stores increase by nearly 50.0% over the same period – helping the brand outpace the overall grocery sector in early 2024.
By focusing on customer acquisition through smaller accessible stores, Sprouts is successfully meeting the demand for convenience and sustainability. And as a pioneer in the small-format grocery space, Sprouts is setting a high bar for other grocery chains like Whole Foods and Trader Joe’s, who are rolling out their own smaller convenience-style locations. Could this mark the start of an overall shift in the grocery sector? Only time will tell.
In February 2024, Macy’s announced a turnaround plan calling for the closing of about 30% of its traditional department stores, the opening of smaller versions of the company’s eponymous chain, and the addition of more Bloomingdale’s locations. Macy’s also plans the addition of at least one more small-format Bloomie’s store this year – the highly curated, small-format neighborhood concept launched by Macy’s in 2021. With three locations nationwide – and a fourth set to open this fall in New Jersey – Bloomie’s features a mix of established brands and trendy pop-ups tailored to local tastes.
And zooming in on visitation data for the Bloomie’s in Skokie, Illinois shows how the format helps Bloomingdale’s attract new audience segments. Compared to Bloomingdale’s full-size locations, visitors to the Skokie Bloomie’s in May 2024 came from areas with higher shares of urbanites – including STI: Landscape’s “Urban Cliff Dwellers”, “Seasoned Urban Dwellers”, and “Urban Cliff Climbers” segments. This indicates that Bloomie’s appeals to city dwellers – aligning with Bloomingdale’s goal of providing a contemporary, accessible, and convenient shopping experience in urban settings.
In April 2022, BJ’s Wholesale Club unveiled BJ’s Market - a smaller-format store in Warwick, Rhode Island that’s roughly half the size of a full-sized club location. Examining the location’s visit performance over the last two years highlights the significant impact small-format stores can have on customer engagement and loyalty.
During the first five months of 2024, BJ’s small-format Warwick location experienced consistent YoY visit growth – outperforming the chain’s already-impressive state- and nationwide averages over nearly the entire analyzed period.
But visitors also interacted with the small-format venue differently in other important ways as well. Unsurprisingly, the average visit stay at the small format BJ’s in May 2024 was significantly shorter than the average stay at BJ’s in Rhode Island and at the chain nationwide (21 minutes, versus 27.6 and 30.7 minutes, respectively). And people tended to drop by the Warwick BJ’s more frequently – with 55.0% of visitors visiting the location at least twice during the month, compared to just 37.5% in Rhode Island and 38.7% nationwide.
BJ’s testing of the Warwick small-format location proves that wholesale can be extended beyond endless roaming through enormous big box stores in search for the best value bargain. There is a clear demand for a quicker, more frequent and more efficient shopping experience in the wholesale space, and BJ’s is seizing the opportunity.
Retailers across categories are increasingly incorporating small format stores into their evolving store footprints – with promising results. How will this trend continue to play out? And will consumer preferences continue to shift towards quick, efficient, experiential, and curated shopping experiences?
Follow Placer.ai to keep up with the latest data-driven retail trends.
June 16th, 2024 was Father’s Day – and sons and daughters nationwide took the opportunity to show their dad some appreciation. But how did Father’s Day retail and dining foot traffic compare to that of Mother’s Day?
We dove into the data to find out.
Last month, we observed that though Mother’s Day wasn’t actually created by the greeting card industry, the holiday is one of Hallmark’s busiest days of the year.
And foot traffic analytics show that Father’s Day isn’t far behind. On June 15th, 2024 (the Saturday before Father’s Day), Hallmark stores drew 54.9% more visits than on an average year-to-date (YTD) Saturday – making it the company’s third-busiest day of the year so far. Only May 10th and May 11th, the days before Mother’s Day, drew bigger crowds to the greeting card chain.
And a look at visits to major industries that are top picks for dads shows that a variety of segments enjoyed visit boosts in the run-up to Father’s Day – though for most categories, the magnitude of the bump was considerably smaller than that seen before Mother’s Day.
But for one category in particular – recreational and sporting goods – it was the day before Father’s Day that was the bigger deal. On June 15th, 2024, visits to these retailers jumped 30.9% compared to an average YTD Sunday – making them the biggest beneficiaries of dad’s special occasion. Hobbies, crafts, & gift stores, on the other hand – which saw a substantial visit boost in the lead-up to Mother’s Day – experienced a drop in foot traffic.
Like on Mother’s Day, grateful offspring ponied up on Father’s Day to treat their dads to a nice, sit-down meal. On June 16th, 2024, visits to full-service dining venues jumped 30.3% compared to a YTD Sunday average. Meanwhile, visits to quick-service restaurants increased just slightly, and those to fast-casual establishments declined.
Still, throughout most of the country, full-service restaurants (FSRs) were much busier this year on Mother’s Day than on Father’s Day. The discrepancy was most pronounced in Northeastern states like Connecticut, Pennsylvania, New York, New Hampshire, Massachusetts, Maine, and New Jersey – where Mother’s Day FSR visits were more than 20.0% higher than Father’s Day ones. But two states in the Pacific Northwest, Washington and Oregon, drew more FSR foot traffic on Father’s Day than on Mother’s Day – perhaps due in part to the region’s special connection to the occasion honoring dads. (The tradition of celebrating Father’s Day originated in Spokane, WA in the early 1900’s, decades before it was declared a federal holiday in 1972).
The dining difference between Father’s Day and Mother’s Day is about more than just quantity: Where moms have a clear soft spot for Olive Garden, dads are all about the steak. Texas Roadhouse was the single busiest FSR chain on Father’s Day this year, with visits outpacing an average YTD Sunday by 49.4%.
Father’s Day doesn’t have quite the same retail and dining impact as Mother’s Day – but it’s an important milestone nonetheless.
What other special calendar days are poised to draw outsize customer foot traffic in 2024?
Follow Placer.ai’s data-driven retail and dining analyses to find out.
We’ve previously written about the influence of East Asian, Southeast Asian, and Hispanic cultures and their influence on groceries, malls, and food halls with the likes of H Mart, 99 Ranch, Asia Garden Mall, and Mercado Gonazlez. Now, let’s turn our attention to the huge Indian subcontinent, which includes India, Pakistan, Bangladesh, Nepal, Bhutan, Sri Lanka, and the Maldives.
One of this summer’s breakout sports stories is that of Sarubh Netravalkar, Oracle software engineer by day, Cricket star on the side! He helped Team USA beat Pakistan during the Men’s T20 Cricket World Cup in a huge upset, and has now been nicknamed the “Desi Diaspora Darling.” The United States is co-hosting and participating in this Cricket tournament for the first time, and fans came out in droves to Eisenhower Stadium in Nassau, NY, which essentially became a pop-up stadium in order for the competition to take place. Tikka fries, an ultimate combo of South Asian flavor and American snack favorite, were on offer at the concession stands.
The embrace of South Asian flavors can also be seen in the growth and success at grocery. Patel Brothers and India Bazaar are two Indian grocery chains that have been growing rapidly. The former saw increased year-over-year growth in 8 of the 12 months preceding. Meanwhile, the latter saw year-over-year growth in 11 out of the last 12 months.
The grocery stores can be found in various states in the US, with a particular concentration for Patel Bros in the Chicago, New York, Boston, and DC areas and for India Bazaar in the Dallas area.
South Asian food has many highly flavorful vegetarian and vegan options, which makes it attractive to those seeking a taste boost to dishes. Chai is a staple at many tea and coffee specialty stores, and some are saying that naan sandwiches could be the next burrito. Having the right recipe can really open doors. Bombay Frankie, now located within Westfield Culver City, has its origins at a gas station, but the demand became so high that they opened up a brick-and-mortar restaurant. Their affectionately called “Indian Burrito” comes both rolled up or deconstructed. With deconstructed, one can decide the perfect bite ratio of fluffy naan, seasoned chicken, cool raita, crunchy cucumbers, and tomatoes bursting with flavor.
A quick Google search shows a burst of restaurants that incorporate naan into their name, such as Naan-tastic, Naansense, and Naan & Kabob. Naan n Curry is an example of a naan chain that has seen positive year-over-year growth.
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Coffee’s success in 2025 offers several key lessons for dining operators across categories:
1. Strategic expansion into under-penetrated regions can supercharge growth. YoY visits to coffee chains are growing fastest in areas of the Southeast and Sunbelt where the category still accounts for a relatively low share of dining visits.
2. Pairing craveable products with genuinely human, personalized service can build durable loyalty. Aroma Joe’s proves that when standout offerings are combined with warm, consistent personal touches, brands can create habit loops that drive repeat visits even in crowded markets.
3. Prioritizing hyper-efficient convenience models can unlock meaningful growth. Scooter’s Coffee demonstrates that fast, reliable, frictionless experiences can materially increase traffic while supporting rapid expansion.
4. Building recurring limited-time rituals can create predictable demand spikes and deepen engagement. From the annual Pumpkin Spice Latte launch to Jackpot Day, coffee chains show that ritualized promotions can “own the calendar,” generating predictable traffic spikes and deepening emotional engagement.
5. Using scarce, hype-driven offerings can generate high-impact moments that shift behavior. Starbucks’ Bearista drop illustrates how limited, buzzworthy merchandise or products can not only spike visits but also shift customer behavior, driving traffic outside typical dayparts.
6. Leveraging cultural collaborations can create excitement without relying on discounts. Dunkin’s Wicked partnership shows that tapping into moments in pop culture can deliver multi-day visit lifts comparable to major promotions – often without relying on giveaways.
Coffee has become one of the most resilient and inventive corners of the U.S. food and beverage industry. Even as consumers wrestle with higher prices and trim discretionary spending, they continue to show up for cold foam, caffeinated boosts, and treat-worthy daily indulgences.
Throughout 2025, coffee chains saw consistent year-over-year (YoY) quarterly visit growth, as brands from Starbucks to 7 Brew expanded their footprints. Crucially, per-location category-wide traffic also remained close to 2024 levels throughout most of the year before trending upward heading into the holiday season – showing that this expansion has not diluted demand at existing coffee shop locations.
What’s fueling coffee’s ongoing momentum? Which strategies are helping leading chains accelerate despite this year’s headwinds? And what can operators across dining categories learn from coffee’s success?
This white paper dives into the data to reveal the strategies behind coffee’s standout performance – and how they can help dining concepts across segments succeed in 2026.
Analyzing market-level (DMA) dining traffic data reveals that coffee chains are prioritizing growth in markets with lighter competition – and this formula is paying off.
In the graphic below, the top map shows the share of dining visits commanded by coffee in each DMA, while the bottom map highlights the year-over-year (YoY) change in visits to the coffee category. Perhaps unsurprisingly, markets where coffee already commands a high share of dining visits (specifically on the West Coast and in the Northeast) are seeing the softest year-over-year performance, while DMAs with lower coffee penetration are delivering the strongest visit growth.
In other words, traditional coffee markets such as Northwestern metros– where competition is high and incremental gains are harder to capture – are no longer the primary engines of category momentum. Instead, coffee visits are growing fastest across the Southeast, Sun Belt, and Texas – regions where branded coffee still represents a relatively small share of dining visits. Operators across dining segments can learn from coffee's approach and identify markets with low category penetration to lean into those whitespace opportunities.
But geography is only part of the story. And the coffee segment shows that a strong concept that delivers on fundamentals – great products and exceptional service – can thrive even in tougher coffee markets such as the northeast.
The experience of expanding Northeastern chain Aroma Joe’s shows how pairing craveable beverages with an unusually personal service model can drive visit growth even in relatively hard-to-break-into regions.
Aroma Joe’s, a rapidly-expanding coffee chain headquartered in Maine, with over 125 locations, has become something of a local obsession: Customers rave about the chain’s addictive signature beverages – as well as the feel-good atmosphere cultivated by its warm, friendly staff. And this combination of human touch and product quality creates a powerful habit loop: In October 2025, nearly one quarter of visitors to Aroma Joe’s stopped at the chain at least four times during the month – a much higher loyalty rate than that seen by other leading coffee brands.
The takeaway: Craveable products paired with exceptional service can create a scalable loyalty engine.
Another key differentiator for the coffee sector is convenience. Drive-thrus have become ubiquitous across the category, with many of the fastest-growing upstarts embracing drive-thru only models and legacy leaders also leaning more heavily into the format.
Scooter’s Coffee – named for its core promise to help customers “scoot” in and out quickly – exemplifies this advantage. In Q3 2025, the chain posted a 3.1% YoY increase in average visits per location, even as it continued to scale its footprint. And its customers averaged a dwell time of just 7.3 minutes – significantly lower than other leading coffee chains, including other drive-thru-forward peers.
By delivering consistently quick experiences without compromising quality, Scooter’s has emerged as a traffic leader in the coffee space – demonstrating the power of efficiency to drive demand.
No category has mastered the “event-ization” of the menu quite like coffee – and few brands own the category’s calendar as effectively as Starbucks. The annual return of the Pumpkin Spice Latte has become a cultural milestone that marks the unofficial start of fall for millions, driving double-digit visit spikes and shaping seasonal traffic patterns.
And the importance of the event only continues to grow. On August 26th, 2025, PSL day drove a 19.5% spike in traffic compared to the prior ten-week average – a higher relative spike than that seen in 2024 or 2023.
But this playbook isn’t reserved for mega-brands. 7 Brew’s monthly Jackpot Day, held on the 7th of each month, shows how recurring promotions can also build anticipation and deliver repeatable traffic lifts for up-and-coming concepts.
Beginning in August 2025, Jackpot Day shifted from a limited “Jackpot Hour” to an all-day activation. That month’s offer – two medium drinks for $8 plus a Kindness wristband – generated a 47.1% lift versus an average Thursday. And in subsequent months, giveaways ranging from tote bags to footballs kept the excitement going, sustaining elevated visits each time the 7th rolled around.
These rituals create emotional consistency: Customers know when to expect something special and plan around it. Dining chains beyond the coffee space can also create dependable spikes in traffic by implementing recurring, ritualized LTOs that create an emotional calendar and keep customers engaged.
Offering recurring LTOs is one way to keep customers consistently engaged. But one-time, limited-edition merch drops can create even bigger visit surges. Starbucks’ much-hyped “Bearista” launch this November is a prime example: Customers lined up nationwide for the chance to buy – not receive – an adorable, limited-edition, bear-shaped reusable cup. And despite its hefty $30 price tag, the merch drop drove a massive nationwide visit spike, making it the chain’s biggest sales day ever and fueling additional momentum leading into Red Cup Day.
And location data shows that this kind of hype-driven, scarce merchandise can shift not just visitor volume but daypart behavior. Visits surged as early as 4:00 AM as FOMO-driven customers showed up at the crack of dawn to secure a bear. And the shift toward early morning visits (though not quite as early) continued the following day as stores quickly ran out of stock.
Starbucks' Bearista frenzy suggests that scarcity isn’t just a retail tactic – it’s a powerful behavioral trigger that restaurants can harness as well. Limited-run items, exclusive merch drops, or time-bound specials can generate excitement, pull visits forward, and reshape daypart patterns in ways traditional promotions rarely do.
Cultural tie-ins add another accelerant. In November, Dunkin’ launched its Wicked collaboration alongside its holiday menu, generating a significant multi-day traffic spike – achieved, like Bearista, without giveaways. The event leaned on playful thematic branding, seasonal flavors, and limited-run items that tapped into Wicked fandom.
Dunkin's Wicked surge shows that when executed well, cultural relevance can also significantly move the needle. Other dining segments may also lean into thoughtful collabs to create outsized excitement and traffic lift – even without deep discounts or free offers.
The coffee sector’s 2025 performance offers a blueprint for dining success: Chains are expanding smartly into underpenetrated regions, successfully implementing both hyper-efficient and hyper-personal service models, using recurring LTOs to build seasonal and monthly rituals, and leveraging merch and pop culture partnerships to reshape demand.
Together, these strategies provide a practical playbook for dining brands to increase visit frequency, deepen customer commitment, and capture new growth opportunities in 2026 and beyond.
Five metros from across the United States stand out for consumer momentum going into 2026: Salt Lake City (UT), Reno (NV), Indianapolis (IN), Tampa-St. Petersburg-Clearwater (FL), and Raleigh-Durham (NC). All five metro areas saw their populations increase by more than the average U.S. metro between 2023 and 2024, and year-over-year (YoY) retail and dining traffic trends outpaced the nationwide average.
Utah is one of the fastest-growing states in the U.S. The state’s population has grown steadily for more than two decades with unemployment remaining consistently below the nationwide average, with one of the youngest workforces in the country. According to some analysts, the median household income in Utah, when adjusted for cost of living, is the highest in the nation.
All of this positions Salt Lake City – the state’s capital – as a particularly attractive market heading into 2026. Location analytics show year-over-year increases in foot traffic across many neighborhoods, from established retail hubs like Sugar House and Downtown SLC to the more mixed-use Central City and primarily residential areas such as The Avenues and East Bench. The city also serves as a gateway to a diverse mix of audiences, attracting younger residents and commuters as well as affluent families who come into the city to shop, dine, and enjoy local attractions.
Salt Lake City’s diversity in age and household composition as well as Utah's strong homeownership culture – even among younger cohorts – creates opportunities for retail and dining chains across categories. Home-forward concepts are particularly poised to outperform, as shown by recent location analytics. Traffic to furniture & home furnishing chains increased 7.4% YoY in the Salt Lake City DMA compared to a 2.5% increase nationwide, and grocery stores and home improvement retailers outperformed in the market as well. These trends point to a solid market for retailers tied to home life – from furniture and décor to everyday grocery needs –driven not only by steady population growth and household spending, but also by a local culture that places strong emphasis on family and the home.
While Salt Lake City continues to build on its strong foundation, another Western city is quietly gaining momentum. Reno, Nevada, which is often viewed as a regional gaming-town, is increasingly emerging as a dynamic travel destination in its own right.
In 2024 Washoe County (including the city of Reno) welcomed approximately 3.8 million visitors whose spending of about $3.4 billion generated a total economic impact of $5.2 billion. This growth signals a robust visitor-economy that supports roughly 43,800 jobs and generates over $420 million in state and local tax revenue.
What makes this particularly compelling is that while Las Vegas, Nevada is facing mounting pressures from increasing costs, the Reno-Tahoe region is showing stronger resilience thanks in part to a drive-market model and diversified appeal. Analyzing the traffic data shows that visits from non-residents, and non-employees to downtown Reno have increased YoY for the past three years. And though Reno may be thought of as a vacation spot for older Gen X and Baby Boomer vacationers, the data also indicates that Singles & Starters –"young singles starting out and some starter families living a city lifestyle" – make up an increasingly large share of Reno's visitor base.
This generational diversification carries important implications for both retail and real estate investment. As younger visitors drive up spending in food, entertainment, and shopping centers, the market is poised for renewed urban energy – fueling redevelopment across downtown corridors and mixed-use projects. With strategic public–private investments and an expanding visitor economy, Reno stands out as a market to watch in 2026, combining strong fundamentals with emerging demographic momentum.
The Midwest also contains several metro areas on the rise. Large-scale manufacturing projects like Intel’s $20 billion chip plants and Honda and LG Energy Solution’s EV battery facility are spurring housing and retail expansion around Columbus, Ohio. Kansas City, Missouri, is benefiting from logistics growth and projected tourism growth linked to its role as a FIFA World Cup 2026 host city. And Madison, Wisconsin, is seeing steady consumer growth is supported by its diverse tech and biotech economy.
But Indianapolis, Indiana tops the charts in terms of YoY overall retail visit growth between May and October 2025 (+4.3%, see first chart). And much of the consumer traffic in the Indianapolis DMA consists of suburban and rural households – precisely the segments that many retailers are now trying to woo.
Family-friendly retailers and dining chains are particularly well positioned to thrive in Indiana heading into 2026. Indianapolis has some of the best job prospects and most affordable home prices in the country – and its favorable salary to cost of living ratio likely allows many families to have leftover income left over for discretionary spending.
Recent data shows that a range of family-oriented brands – from Chili’s and Marshall’s to Kroger – have outperformed in Indianapolis over the past six months. The city’s growing middle-income population and its suburban, family-focused consumer base appear to be fueling stronger in-person spending, particularly at convenient, affordable, and community-oriented retail and dining destinations.
Moving east to North Carolina brings several additional growing metros into focus, including Myrtle Beach, Wilmington, and Charlotte. But Raleigh rises above the pack with its powerful combination of job growth, steady in-migration, and a well-balanced, diversified economy.
All this is leading to YoY increases in total traffic within the Raleigh-Durham, NC DMA, driven in part by major firms – including entrants in finance and life-sciences – continuing to expand operations in the area. The city of Raleigh also has relatively low median age and relatively high median household income. This combination of robust job creation, wage gains, and a growing pool of young, high-spending residents positions Raleigh as one of the most dynamic consumer markets in the Southeast heading into 2026.
Raleigh's consumer growth potential is particularly stark when looking at performance of major mixed-use developments across the region. Foot traffic at leading projects such as Smoky Hollow, the Main District at North Hills Street, and Fenton in Cary has climbed sharply.
The data also shows that these destinations attract a disproportionately high share of wealthy singles and one-person households – a demographic with strong discretionary spending power. Together, these trends point to a deepening base of urban, high-income consumers fueling growth in dining, retail, and entertainment – making Raleigh one of the country's most dynamic and opportunity-rich metro areas heading into 2026.
In the Southeast, Tampa is one of the nation’s standout metro areas heading into 2026. Strong fundamentals – such as no state income tax and expanding employment in sectors like technology, healthcare, and logistics – have attracted a significant influx of Gen Z and millennial residents. And although in-migration is beginning to slow somewhat, the city's expanding economy and youthful talent base continue to fuel growth across housing, retail, and dining.
And as more companies require employees to spend additional days in the office, YoY commuter traffic has increased across Tampa’s major cities. Leisure visits from non-residents are also on the rise, suggesting that retailers and dining chains seeking to capture this expanding market could benefit from growing their presence throughout the Tampa metro area.
Rising traffic across Tampa’s major urban areas appears to be translating into stronger dining activity as well. Over the past six months, average YoY visits to Tampa area full-service restaurants, coffee shops, and fast-casual chains have all exceeded the national average, which may reflect a broader acceleration in both local workforce and leisure-visitor demand.
1. Retail is deeply divided. Visits to value and luxury apparel segments grew YoY in 2025 while traffic to mid-tier retailers flagged.
2. Upscale dining momentum reflects similar bifurcation. More resilient, affluent consumers are bolstering fine-dining traffic.
3. Authenticity is key. Brands successfully executing on a clear sense of purpose – from community-driven grocers to bookstores – are driving consistent visit growth.
4. Online and offline retail are converging into a seamless ecosystem. As consumers seek online value and in-person convenience, AI fulfillment, dark stores, and local pickup are accelerating.
5. Digitally native brands expanding into physical retail are redefining omnichannel. These chains provide a blueprint for merging digital efficiency with personalized in-store experiences.
6. Traditionally urban brands are shifting to suburbia to capture new audiences. With consumers rooted in hybrid lifestyles and growing suburban demand, chains that adapt their footprints drive fresh traffic.
7. Expansion into college markets and celebrity pop-ups are helping retailers and malls connect with younger consumers. Brands that grew their footprints in college towns or on campuses increased their Gen Z traffic, as did malls that hosted celebrity or influencer activations.
Retail and dining faced another complex year in 2025. Persistent economic headwinds and uncertainty surrounding tariffs intensified consumers’ focus on value, even as affluent shoppers continued to indulge in luxury brands and upscale dining experiences.
Yet the year also revealed behavioral shifts that extended beyond price sensitivity. Shoppers increasingly prioritized brands that convey authenticity and a clear sense of purpose – those that deliver value not only through price, but through omnichannel convenience, product quality, and brand ethos.
For their part, retailers and malls continued to evolve, adopting strategies to capture both the expanding suburban market and a rising generation of younger consumers emerging as a defining force in retail.
How have these trends evolved, and how will they shape the retail landscape in 2026? We dove into the data to find out.
The first three quarters of 2025 underscored a widening divide in the apparel sector, with strength at both ends of the price and income spectrums.
Off-price retailers and thrift stores, which draw shoppers from lower- and middle-income trade areas, gained significant ground – reflecting consumers’ ongoing search for value and treasure-hunt experiences that feel both economical and rewarding. At the same time, luxury maintained modest growth, showing that high-income shoppers remain resilient and willing to spend on premium experiences. Meanwhile, traditional apparel and mid-tier department stores continued to see visit declines, signaling further pressure on the retail middle. Retailers such as Target and Kohl’s, traditional staples of this middle segment, are contending with the challenge of defining their identity to consumers in a market increasingly split between value and luxury.
Looking ahead to 2026, mid-tier retailers will need to navigate a complex and polarized landscape. Without the clear positioning enjoyed by value and luxury players, success will require sharper differentiation and disciplined execution. But though the middle remains a tough place to compete, it still holds potential: Brands that can redefine relevance – something many of these same chains achieved just a few years ago – stand to capture consumers with spending power.
A similar bifurcation dynamic is also unfolding in the dining sector.
Upscale full-service restaurants (FSRs) are outperforming their casual dining counterparts, as higher-income consumers – and those dining out for special occasions – seek elevated experiences at fine-dining chains.
At the same time, more cost-conscious diners are trading down from casual dining FSRs to fast-casual chains, which continue to outperform the casual dining segment. Fast-casual brands are also benefiting from trading up within the limited-service segment, as consumers who choose to eat out – rather than eat at home or grab a lower-cost prepared meal at a c-store or grocery – opt for more experiences that feel more premium yet remain accessible.
Across both retail and dining, bifurcation doesn’t tell the whole story. Even as spending concentrates at the high and low ends of the market, a growing number of brands are succeeding by delivering an experience that feels intentional, distinctive, and true to their identity. These concepts share a clear raison d’être – a sense of purpose that resonates with consumers – as well as successful execution. The data shows that brands providing this kind of “on-point” experience are driving consistent visit growth in 2025, signaling that authenticity may be important retail currency in 2026.
Trader Joe’s sustained momentum reflects its ability to make shopping feel like discovery. The chain’s locally-inspired assortments, roughly 80% private-label mix, and steady rotation of seasonal products keep visits fresh and engagement high.
Sprouts, for its part, continues to benefit from a sharpened identity centered on freshness, sustainability, and health. Its smaller-format stores, curated product mix, and messaging around healthy living have helped it build a loyal base of wellness‐oriented shoppers.
Meanwhile, Barnes & Noble’s transformation offers a compelling case study in the power of experience. Its strategy of empowering local managers to curate store selections and host community events has turned stores into cultural touchpoints – driving increased visits and dwell times.
All three brands derive their strength from their clarity of purpose – illustrating how authenticity and intentionality are becoming meaningful factors shaping consumer engagement.
Authenticity isn’t limited to national names. Regional players such as H-E-B and In-N-Out Burger demonstrate how deeply ingrained local identity can translate into sustained growth.
H-E-B’s community-driven ethos, local sourcing, and operational excellence have built trust across Texas markets, helping it remain one of the country’s most beloved grocery chains, with high rates of shoppers visiting multiple times a month. And in the quick-service category, California-native In-N-Out Burger stands out for its quality, nostalgia, and mystique, as the chain continues to attract visitation trends that exceed national QSR benchmarks.
These brands demonstrate that authenticity can have a local element. Their success reflects not just product strength or efficiency, but a deeper connection to the communities they serve.
While regional and experience-driven brands continue to build deep consumer connections, the broader retail landscape is also being reshaped by operational innovation. As technology and infrastructure improve, retailers are finding new ways to merge digital efficiency with convenient physical touchpoints.
E-commerce growth and in-store activity are increasingly interconnected. Visits to ecommerce distribution centers* climbed steadily between October 2021 and September 2025, while the share of short, under-10-minute trips to big-box chains Target, Walmart, BJ’s Wholesale Club, and Sam’s Club also increased. Together, these patterns suggest that while online shopping continues to expand, consumers remain highly engaged with physical locations through buy-online-pick-up-in-store (BOPIS) and same-day fulfillment channels – combining the value of online deals with the convenience of quick, local pickup.
This trend also reflects ongoing advancements in AI-driven fulfillment and Walmart’s testing of dark stores – retail spaces converted into local fulfillment hubs that accelerate delivery and enable quick customer pickup. These innovations are shortening fulfillment windows while optimizing store networks for hybrid demand.
As retailers continue to blur the boundaries between digital and physical commerce in 2026, expect them to become increasingly complementary parts of a single, omnichannel ecosystem.
*The Placer.ai E-commerce Distribution Center Index measures foot traffic across more than 400 distribution centers nationwide, including facilities operated by leading retailers such as Amazon, Walmart, and Target. Designed as a barometer for U.S. e-commerce activity, the index captures two key audiences: employees, estimated through dwell-time patterns, and visitors, who often represent logistics partners delivering raw materials, moving in-process goods, or collecting finished products.
The resurgence of digitally native brands embracing physical retail underscores how online and offline strategies are converging into an integrated model, combining digital efficiency with the benefits of a physical presence.
Framebridge, a DTC custom framing brand, offers a clear example of this trend. As the brand has expanded its footprint, the average number of monthly visits to each of its locations rose sharply throughout 2025.
Framebridge’s success lies in its well-executed omnichannel model. Customers can place orders online or in store, with the option to ship directly to their homes or pick up in person.
But for Framebridge, physical locations aren’t just about convenience. Art and memories are often one of a kind, so having knowledgeable staff in store and the opportunity to engage with materials firsthand transforms a transaction into a personalized, consultative experience.
Framebridge exemplifies how digitally native brands are merging the ease of online shopping with physical spaces that provide a personal touch. And more digitally native brands, like Gymshark, are looking to bring their business offline with the hope of adding value for consumers.
As retailers advance their omnichannel strategies, another enduring shift is reshaping the retail map post-pandemic – the continued rise of suburban traffic. Brands that entered the pandemic with strong suburban footprints were among the first to benefit as in-person activity rebounded, while urban-focused chains that expanded outward have met migrating consumers and captured new audiences anchored in hybrid lifestyles and local shopping routines.
Large-format and drive-thru focused brands like Costco, Cava, and Dutch Bros. entered the pandemic era from a position of strength as they are traditionally situated in suburban and exurban areas. As consumers spent more time close to home and away from urban centers, these chains captured heightened local demand and saw visits rebound rapidly once in-person shopping resumed.
And as the pandemic reshaped consumer traffic patterns, brands like Shake Shack and Chipotle quickly recognized emerging opportunities in suburban markets and adjusted their strategies to capture this shifting demand. For Shake Shack – a brand once defined by its urban storefronts – the shift toward suburban drive-thrus and stand-alone locations represented a significant pivot. Chipotle followed a similar path, accelerating its suburban expansion through the rollout of “Chipotlane” drive-thru lanes.
Arriving somewhat later to the suburban landscape, sweetgreen, once synonymous with its urban footprint, opened its first drive-thru in 2022, and by 2024 had made suburban markets a core pillar of its growth strategy.
These real estate moves positioned all three brands to capture demand from remote and hybrid workers, helping sustain visit growth well above pre-pandemic baselines.
As suburban demand continues to grow, the suburbs will likely remain a critical growth frontier for many brands in the year ahead.
Investment in suburban markets underscores how changing market conditions and strategy adaptation can allow brands to meet consumers where they are. And a parallel trend is unfolding in college towns and youth-dense trade areas, where brands are channeling investment to capture rising Gen Z spending power.
Expansion in college-anchored markets, paired with celebrity and influencer-driven pop-ups, is helping retailers build cultural relevance and increase engagement with this emerging consumer base.
The graph below underscores how targeted expansion into college-anchored markets can meaningfully shift audience composition. Over the last several years, many brands have expanded their near-campus footprints – and in turn, attracted a higher share of the Spatial.ai:PersonaLive “Young Urban Singles” segment, one highly aligned with Gen Z consumers.
CAVA’s rapid unit growth, including openings near major universities and in college towns, helped the brand increase its share of “Young Urban Singles” within its captured trade areas between October 2018-September 2019 and October 2024-September 2025. Meanwhile, Panda Express and Raising Cane's, which already had relatively large shares of the segment six years ago, have also invested in college-adjacent locations, lifting their “Young Urban Singles” audience share.
Even legacy mass retailer Target benefited from small-format and large store expansions near universities – growing its captured market share of “Young Urban Singles”.
These shifts suggest that college towns will continue to be strategic growth markets, including for luxury brands like Hermès. By making inroads in college towns and with Gen Z shoppers, brands can strengthen loyalty early and build durable market share that remains as these young adults move on from campus life.
As Gen Z’s influence expands beyond campus borders, retail engagement is increasingly driven by cultural moments that resonate with this cohort. And malls are finding that temporary pop-ups including influencer collaborations and celebrity-led activations can attract these young consumers.
At The Grove, the Pandora pop-up with brand ambassador girl-group Katseye in October 2024 led to a modest but significant increase in the Gen Z-dominant “Young Professionals” and “Young Urban Singles” segments within the mall’s captured trade area during the first week of the activation – compared to the average for the last twelve months.
Similarly, at Westfield Century City, the Taylor Swift x TikTok activation from October 3rd-9th, 2025 – which allowed fans to immerse themselves in the sets from the viral “The Fate of Ophelia” music video boosted the shares of “Young Urban Singles” and Young Professionals”, underscoring the star power of everything Taylor Swift.
And at American Dream, the pattern extended beyond younger audiences. On September 5th and 6th, 2025, Ninja Kidz attended the grand opening of their Action Park while Salish Matters made an appearance at the mall on September 6th for her skincare pop-up – which drew such large crowds that it had to be shut down. During these two event days, the mall’s shares of both “Young Professionals” and “Ultra-Wealthy Families” increased substantially, highlighting that pop-up events can draw young and affluent family audiences.
Together, these examples reinforce that, in 2026, the integration of short-term pop-ups will continue to be a strategy for malls and individual brands to gain relevance for key demographic segments.
2025 reinforced that retail remains as dynamic as ever. Value continues to anchor decisions, but consumers are redefining what value means – blending price sensitivity with expectations for authenticity. And in the current retail landscape, online and physical retail are growing more interconnected as consumers demand convenience and experience.
In 2026, adaptability will be retailers’ greatest competitive edge. The next era of retail will belong to brands that can continue to refine their operating strategy – while staying true to a clear brand identity.
