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The grocery category saw notable shifts in consumer behavior in 2025 as inflation and tariff uncertainty continued to weigh on household budgets. Analyzing consumer traffic trends for several grocery formats – including wholesale clubs, which serve as primary grocery destinations for many families – reveals how evolving consumer preferences shaped grocery performance in 2025 and highlights key lessons for grocers and CPG companies heading into 2026.
Like many retail categories in 2025, grocery was shaped by continued economic uncertainty and value-seeking behavior. But AI-powered location analytics shows that consumers also prioritized quality when forming a value perception in the grocery space.
The graph below shows that grocery visits increased across formats, likely reflecting consumers’ shift toward more meals at home as a way to save money in a persistently inflationary environment.
Fresh format grocers posted the strongest year-over-year (YoY) visit growth, perhaps due to their selection of prepared foods and salad bars as an alternative to eating out, as well as their emphasis on health and wellness – an emerging priority among grocery shoppers. Meanwhile, value grocers and wholesale clubs, known for their ability to deliver savings, consistently outperformed traditional grocers in YoY visit growth.
These patterns indicate that consumers are increasingly weighing up quality and price in the grocery aisle, a trend that is driving the expansion of private-label offerings.
As consumers substituted restaurant meals with more cost-conscious options, grocery stores also emerged as increasingly important destinations for quick, convenient lunches.
Analyzing relative visit share between the grocery category and quick-service restaurants (QSRs) shows that between 2024 and 2025, grocery stores claimed an increasingly large share of short midday visits – i.e. visits lasting less than ten minutes between 11:00 AM and 3:00 PM.
And while some of QSR’s relative decline in short lunchtime visits could be due to discontent with rising fast-food prices among highly value-conscious consumers, it also suggests that a growing share of consumers see grocery stores – where they can pick up ready-to-eat items – as convenient options during the lunch rush. Traditional grocers saw the largest increase in short midday visits (from 15.9% to 16.6%) while value and fresh format grocers saw more modest increases. Notably, the share of short midday visits to wholesale clubs was unchanged between 2024 and 2025 (2.1%), perhaps since these chains don’t offer the same pre-prepared and small-package options like other grocery formats.
These metrics underscore the strong demand for on-the-go meal options and single-serving, shelf-stable products that both grocery stores and CPG companies can provide.
Beyond the lunchtime rush, celebration-driven demand continued to play a central role in grocery traffic this year. Like in past years, Turkey Wednesday – the day before Thanksgiving – was by far the busiest grocery shopping day of the year, with category visits up 80.5% compared to the 2025 daily average. Several of the year’s other busiest grocery days similarly fell immediately ahead of major holidays, including New Year’s Eve, Easter, Mother’s Day, and the 4th of July, as consumers stocked up ahead of gatherings with family and friends.
Leading up to Christmas, grocery shopping appeared to be spread across several high-traffic days rather than concentrated on a single peak; Christmas Eve and December 23rd had nearly identical foot traffic boosts of 57.9% and 58.0%, respectively. And even December 22nd – three days before Christmas – stood out as one of the year’s busiest grocery shopping days, with visits running 28.9% above average for 2025.
Some consumers may have made multiple “re-stocking” grocery trips in the days leading up to Christmas – potentially driven by the presence of out-of-town guests requiring ongoing food replenishment – or visited multiple stores to secure specific ingredients for holiday meals.
Grocers could leverage this trend by stocking a wide range of holiday-specific ingredients and rotating promotions that encourage repeat visits ahead of Thanksgiving and Christmas.
The grocery landscape in 2025 was also shaped by distinct shopping preferences across demographic groups.
AI-powered captured market data combined with the STI: PopStats dataset shows that singles – defined as non-family and one-person households – heavily favored fresh-format grocers, while households with children were most likely to visit wholesale clubs and value grocers.
Grocers and CPGs can unlock growth by tailoring assortments and promotional strategies to their target audience – emphasizing bulk value and price-driven messaging for family shoppers, while leaning into curated selection, prepared foods, and convenience to engage singles.
Several consumer trends shaped the grocery space in 2025 – including holiday visit surges, the prioritization of value, and convenient on-the-go meals.
How will these trends shape the grocery space in 2026? Visit Placer.ai/anchor to find out.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Even as return-to-office (RTO) mandates continue to accumulate, December operates on a different rhythm – shaped as much by holiday flexibility and inclement weather as by formal policy. We dove into the data to see how office attendance reflected these dynamics this year.
In December 2025, visits to office buildings nationwide were 33.1% below 2019 levels – 36.2% below when accounting for working days – the widest year-over-six-year (Yo6Y) gap seen in recent months on a per-working-day basis.
But the softness appears to reflect shifting work patterns rather than a stalled recovery. Despite slowing from recent months, December 2025 was still the busiest in-office December since COVID, suggesting that the slowdown was driven by seasonal rhythms rather than any substantive pullback in office attendance.
December has long followed a different in-office rhythm than the rest of the year – and despite return-to-office mandates, many companies likely relax on-site expectations during the holidays, allowing employees to work remotely while traveling or spending time with family. Much like the TGIF workweek, which sees a consistent drop-off in office activity on Fridays despite RTO pushes, the December dip may simply reflect the solidification of a new post-COVID seasonal norm.
Local factors also appear to have impacted December office attendance. Miami saw a visit gap of just 10.9% versus 2019, followed by Dallas at 18.8%. As warm-weather cities that also see the highest Friday office attendance among the analyzed markets, both may be less susceptible to holiday-adjacent work-from-home behavior.
New York City, by contrast, recorded a 19.6% visit gap, likely weighed down by harsher winter weather and an early, severe flu season. And Chicago trailed the pack with a 47.6% visit gap, pointing to a sharper seasonal pullback that may have been amplified by winter conditions, elevated flu activity, and workers opting to travel to warmer destinations during the holidays.
The year-over-year (YoY) analysis further reinforces that December’s softness is seasonal rather than a reflection of a true RTO slowdown. Even after adjusting for the number of working days, nationwide office visits rose 4.9% YoY, and every tracked market posted gains.
That said, growth remained uneven across major cities. San Francisco posted the strongest YoY gains, even as it continued to trail most other analyzed markets in overall office recovery – reflecting an ongoing vibe shift in a city once defined by post-pandemic pessimism. And with the city’s AI-driven leasing boom showing no signs of slowing, that momentum appears likely to carry into 2026.
Elsewhere, YoY gains were smaller than in San Francisco but still meaningful, pointing to steady progress across markets even as recovery paths vary by city.
The data suggests that December’s softening reflects predictable holiday-season flexibility rather than weakening momentum. And with several high-profile return-to-office mandates set to take effect in early 2026 – and other employers continuing to nudge attendance higher through quieter forms of “hybrid creep”– the broader office recovery appears poised to reassert itself in the new year.
For more data-driven office insights follow Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Back in April 2025, I channeled my inner Peter King and made nine predictions about retail's biggest players in my article "All The Things I Think I Think About Retail Over The Last Quarter."
Now, with eight months of hindsight and fresh data in my rearview, it's time for a reckoning. It is time to examine what I got right, what I got wrong, and, most importantly, what I learned from the overall exercise.
Or, put simply, I guess you could say that what lies in front of you, dear reader, is my assessment of how well I think I thought.
Grade: F (Spectacularly Wrong)
What I predicted: "Buchanan did a wonderful job instilling an omnichannel foundation at Michaels... Buchanan is the right man for the job at Kohl's. But I do not envy Buchanan. Not. One. Bit."
What actually happened: Well, I was right that I should not have envied him. Ashley Buchanan was fired for cause after just over 100 days in May 2025 following an investigation that revealed he violated company policies by directing Kohl's to engage in vendor transactions involving undisclosed conflicts of interest. Specifically, he had a romantic relationship with a vendor (Incredibrew CEO Chandra Holt) that he failed to disclose while pushing through deals with what has been reported as "highly unusual terms favorable to the vendor."
The twist: This wasn't about performance. It was about ethics. Kohl's board found Buchanan guilty of serious misconduct, and he was forced to forfeit $15 million in stock awards and repay $2.5 million of his signing bonus. The company is now on its fourth CEO in four years, with Michael Bender (a retail veteran from Walmart and PepsiCo) taking the helm in late 2025.
The reality: Buchanan's tenure at Kohl's will go down as one of the shortest and most ignominious CEO stints in retail history. I predicted he'd have his work cut out for him, but I didn't predict he'd be fired before he could even start the real work it would take to turn Kohl’s around.
The Lesson: Sometimes the biggest risk isn't the turnaround. It's the person at the helm. And, fortunately for Kohl’s, the Street appears to be responding to Mr. Bender, as the stock price has appreciated by a factor of four since he took over for Buchanan in April.
Grade: A+ (Nailed It)
What I predicted: "Costco held to a position that many others, including Walmart, Target, and Tractor Supply Company, have not... for all intents and purposes, at least initially, Costco appears to be holding strong to its principles and doing just fine."
What actually happened: I was spot on. Costco's Q3 2025 results immediately following the decision by shareholders to vote down a measure to assess DEI risks showed 8% revenue growth, U.S. comparable sales up 7.9% (excluding gas deflation), and net income up 13.2% year-over-year.
Even more telling: While Target hemorrhaged traffic following its DEI rollback, Costco gained during the same period, and took many shoppers from Target I might add.
Flash forward to year-end performance: Costco's fiscal year-end results, for its fiscal year that ended on August 31, 2025, demonstrated sustained strength. Net sales for Q4 increased 8.0% to $84.4 billion, while full-year sales reached $269.9 billion, up 8.1%. Comparable sales for the full year grew 5.9% (7.6% adjusted for gas and foreign exchange), with e-commerce sales exceeding $19.6 billion for the year, up 15%. Membership fee income, Costco's profit engine, also reached $5.32 billion, up 10.4% over the previous year.
Most recent results (Q1 Fiscal 2026): The momentum continued into the new fiscal year. For the quarter ended November 23, 2025, Costco reported net sales of $66.0 billion, up 8.2% year-over-year, with EPS of $4.50 beating analyst expectations of $4.27. Comparable sales rose 6.4%, while digitally-enabled sales surged an impressive 20.5%. Digital traffic jumped 24% and app traffic exploded 48% year-over-year.
But what about the stock?: While Costco's business has been phenomenal, Costco’s stock price tells a more nuanced story. After spectacular gains of 49% in 2023 and 39.6% in 2024, shares hit an all-time high of $1,078 in February 2025. However, at the time this article was written, the stock has since pulled back approximately 20% from that peak, ending 2025 down roughly 6% year-to-date and about 12% over the trailing twelve months, significantly underperforming the S&P 500's 17% gain over the same period.
Zoom out: Over the past two years, Costco’s stock price is still far beyond where it was at the close of 2023, when it sat right around $700 per share. The stock currently trades around $850-860 per share at a forward P/E of approximately 46x, which analysts cite as the primary reason for the recent underperformance as opposed to any fundamental business weakness (Target, for comparison, trades at a P/E of 11-12x).
The Lesson: Principles and profits aren't mutually exclusive when backed by operational excellence. Costco proved that standing firm on values, combined with relentless execution, membership growth, digital transformation, and an unwavering focus on member value can strengthen your brand and drive superior business results. Short-term stock volatility driven by valuation concerns shouldn’t diminish the fundamental vindication of the strategy.
Grade: A (Nearly Perfect)
What I predicted: "Sprouts has done a masterful job rightsizing its store prototype... The one driving an 11.5% comp in Sprouts' most recent quarter? It still has a lot more room to grow."
What actually happened: Sprouts absolutely crushed it. In Q2 2025, Sprouts delivered a 17% net sales increase and 10.2% comparable sales growth, and followed that up in Q3 with another 5.9% comp on top of a big 2024 Q3 comp of 8.4% The company also plans to open 37 new stores in 2025 and saw e-commerce sales jump 21% in the most recent quarter.
Even more impressive: EBIT margins expanded from 6.7% to 8.1% in Q2 and also performed nicely in Q3 at 7.2%, demonstrating that Sprouts is achieving both top line and profitable growth. CEO Jack Sinclair's strategy of right-sizing stores, improving differentiation, and launching a loyalty program (rolled out in Q3) is firing on all cylinders.
The only minor caveat: Growth moderated slightly in Q3 (comp sales of 5.9%) and Q4 guidance calls for just 0-2% comp growth, suggesting some normalization. But with 464 stores across 24 states and record numbers at its back, Sprouts is still positioned for continued expansion.
The Lesson: When a retailer gets the fundamentals right, i.e. store format, location strategy, and customer experience, that’s when lightning gets caught in a bottle.
Grade: B+ (Appropriately Skeptical)
What I predicted: "One should take the results of tests like these (Macy’s First 50 store strategy) with a fine grain of salt... As the focus wears off, tests like these usually revert back to the mean. And, the mean... won't keep the Macy's Day parade balloons afloat."
What actually happened: Macy’s ended 2025 on a high note. Not necessarily a Celine Dion-like high note but a high note nonetheless. In its most recent quarter (Macy’s Q3), Macy’s Inc. posted its strongest performance in the last three years, with comps increasing 3.2% and also putting its two-year stack at a respectable 2.0%.
The First 50 stores, aka the Macy’s stores alluded to above that have received extra special attention from Macy’s, have consistently outperformed the rest of the Macy's chain throughout 2025, posting relative comparable sales gains while the overall chain has lagged behind. So much so that, by the end of Q3, Macy's had expanded the program to 125 stores (now called the "First 125").
But here's where my skepticism may still be justified: The overall Macy's namesake banner is still bleeding. Net sales for the namesake brand fell 2.3% in Q3, while comps for stores slated to remain open rose 2.3% and those at revamped stores (aka the “First 125”) rose 2.7%. Comparable sales for fiscal 2025 at Macy’s are now expected to be flat to up to 1%, compared to the previous flat to down 1.5% outlook from the previous quarter.
CEO Tony Spring, to his immense credit, is right that the investments are showing results. The stores with enhanced staffing, better merchandising, and improved visuals are indeed performing. However, I was also right that 50 (now 125) is a long way from 350, and the "mean" performance of the rest of the chain is still dragging the Macy’s namesake brand down. The First 50/125 strategy may indeed be working, at least for now, but anniversarying growth year-over-year is no easy feat.
The Lesson: The jury is still out on whether tactical improvements can overcome larger strategic challenges. Macy's First 50 could end up being the equivalent of putting premium gas in a car that needs a new engine. Right now, I am only willing to go so far as to say that the new paint job, however, is making a difference.
Grade: A- (Strong Directional Call)
What I predicted: "Bloomingdale's, unlike Macy's, could be onto something with its small format strategy... The majority of the country has no idea what a Bloomingdale's experience is like."
What actually happened: Bloomingdale's absolutely shined in 2025. Q4 comparable sales jumped 9% year-over-year on an owned-plus-licensed-plus-marketplace basis, making it the strongest performer in the Macy's Inc. portfolio. The smaller-format Bloomie's stores continued to show promising traffic patterns, with year-over-year visit growth outpacing the general department store industry by a wide margin.
CEO Tony Spring has resisted calls to spin off Bloomingdale's, citing synergies, but the performance gap between Bloomie's and Macy's continues to widen, validating my assessment that "Bloomie's is a different story," both as an overall concept and as a smaller store idea.
The Lesson: Scarcity creates value. When you only have 33 full-line stores, a smaller format can be a growth vehicle rather than a cannibalizer, so I expect to see more of the small format Bloomie’s stores in 2026 and 2027.
Grade: A+ (Depressingly Accurate)
What I predicted: "Target's former beachheads are now all under siege... Something is causing the temperature of Target's porridge to feel just not quite right... Its new $15 billion growth plan is potentially a step in the right direction. However, I worry that, when one looks under the covers of that plan, all he or she will find is the same owned brand gobbledygook."
What actually happened: Target imploded. According to CNBC, the retailer posted negative comp store sales declines in every quarter of 2025, with Q2 comp sales down 1.9% and then down another 2.7% in Q3. Brian Cornell announced he's stepping down as CEO in February 2026 after 11 years, to be replaced by COO Michael Fiddelke, an insider who helped develop the current struggling strategy.
The stock has been decimated: down 49% over five years (while Walmart is up 118% and Costco up 135%), and down 30% in the past year alone. Analysts now rate Cornell as one of the worst CEOs in America, with 28 of 38 analysts rating Target as Sell or Hold.
My concerns about the $15 billion growth plan were prescient. It's heavily dependent on the same owned-brand strategy that's been failing, and the recent DEI rollback in January 2025 resulted in a boycott that, as we discussed above, cost Target shoppers this year.
Activist investors are now calling for an independent board chair, and the succession to Fiddelke has been widely criticized as more "entrenched groupthink" from a company that's lost touch with consumers.
The Lesson: Don’t believe the hype. When you're the goldilocks story whose success rested upon competitors going bankrupt and being one of the few available one-stop-shop options during the pandemic, eventually borrowed time runs out.
Grade: A (Excellent Timing)
What I predicted: "Wayfair's CEO Niraj Shah is as shrewd as they come, and he may just be betting on stores right as a big tailwind is ready to hit his back."
What actually happened: Wayfair announced not one, not two, but FOUR new large-format stores since my article. Atlanta (early 2026), Yonkers (2027), Denver (late 2026), and Columbus (late 2026, testing a smaller 70,000 sq ft format). The inaugural Wilmette, Illinois store, also appears to be what I would call a success. According to Wayfair:
Even more validating: The home furnishings industry is due for a rebound (at some point), and Wayfair's physical retail push could be timed exactly as that rebound crests.
The Lesson: Sometimes the best time to invest is when everyone else is pulling back, which is why Niraj Shah's timing and execution, I predict, will one day be viewed as a stroke of genius in the annals of retail history.
Grade: C (Directionally Correct, But Still Needs Improvement)
What I predicted: "Given that Niccol (Starbucks’ CEO) has only been in his role since September, these results at least have the aroma of an early turnaround."
What actually happened: This one's complicated. Starbucks' turnaround under Brian Niccol has shown signs of life but it's been slower and messier than hoped. For most of fiscal 2025, same-store sales continued to decline (down 1% in Q2 and down 2% in Q3). However, Q4 2025 finally delivered positive global comparable sales growth for the first time in seven quarters.
The bright spots: North America comps improved to flat in Q4, and U.S. comp sales turned positive in September and stayed positive through October. Its "Green Apron Service" initiative, Starbucks says, is showing early promise, with pilot locations seeing transaction growth and service time improvements and its August rollout also being correlated to the recent improvement in results.
The challenges: The turnaround required significant corporate restructuring, store closures, labor strikes, and China being moved to a joint venture. Revenue was up modestly, but adjusted EPS fell significantly for most of the year.
My prediction about Niccol "righting the ship" was directionally correct. By late 2025, momentum has been building. But it's been a longer, harder journey than the "early aroma" suggested. While some critics have also labeled him among 2025's "worst CEOs" for the ongoing struggles, that moniker, in my opinion, is incredibly harsh and unfounded so early in his tenure, and especially when Buchanan and Cornell have about a 50 furlong lead as we round the turn on 2025.
The Lesson: Turnarounds in retail are hard, even with proven talent. Niccol's "Back to Starbucks" strategy may in fact be working. It may just take longer than investors had hoped.
Grade: A+ (Absolute Bullseye)
What I predicted: "For the past six years, Sam's Club has sat atop my list as the most innovative retailer in America not named Amazon... The combination of a digital-first shopping experience and a growing percentage of younger people shopping in its stores means that Sam's Club is positioned to create the most one-to-one personalized shopping experience out there."
What actually happened: Sam's Club absolutely dominated in 2025. Q4 comparable sales (excluding fuel) were up 6.8%, e-commerce sales grew 24%, and membership income achieved five consecutive quarters of double-digit growth (up 12.5% in Q4). The numbers I cited, specifically in my April article, 1 in 3 shoppers using Scan & Go, 63% growth in Gen Z membership over two years, and 14% growth in millennial membership, appear to be fueling the fire.
For example, Sam’s Club announced ambitious plans in April to double memberships and more than double sales and profit over the next 8-10 years. Its Member's Mark private label brand represents 50% of its merchandise sales growth over the last two years. Its digital penetration is at a record high, with e-commerce now accounting for an astounding 18% of sales and expected to reach 40% in the next few years, a Sam’s Club goal that 1) if true and 2) if accomplished, will leave many retailers eating Sam’s dust.
Oh, and one more thing, Sam's Club also surpassed Costco in the American Customer Satisfaction Index because of its technology innovations like Scan & Go and its AI powered exit archways. And its new Grapevine, Texas store will serve as a laboratory to push the boundaries of this tech even further.
Everything I said about Sam's Club being "the retailer more people should be talking about" was vindicated. They're crushing it across every metric. You name it. Sales, innovation, membership growth, younger demographics, retail media potential. Sam’s has simply been hitting it out of the park.
The Lesson: Innovation doesn’t happen overnight. It comes from a hell or high water commitment to R&D year-over-year, something for which many retailers don’t have the stomach.
| Prediction | Grade | Outcome |
|---|---|---|
| Kohl's / Buchanan | F | Fired for ethics violations in 100 days |
| Costco DEI Stance | A+ | Revenue up 8%, vindicated completely |
| Sprouts Growth | A | 17% sales growth, margin expansion |
| Macy's First 50 | B+ | Working but not enough to save chain |
| Bloomingdale's Small Format | A- | 9% comp growth, clear differentiation |
| Target Struggles | A+ | Stock down 49%, CEO stepping down |
| Wayfair Physical Retail | A | 4 new stores announced, Illinois success |
| Starbucks Turnaround | C | Turning positive but slower than hoped |
| Sam's Club Innovation | A+ | 6.8% comps, crushing all metrics |
Overall GPA: 3.22 / 4.0 (B+)
Looking across these nine predictions, several themes emerge:
1. Innovation Without Execution Is Worthless – Target had digital tools, owned brands, and a PR-loving CEO. But without operational excellence and strategic clarity, none of it mattered. Meanwhile, Sam's Club, Costco and Sprouts all executed relentlessly on clear strategies.
2. Values Can Be a Competitive Advantage – Costco proved that standing firm on DEI didn't hurt business. It helped. While competitors retreated, Costco gained traffic, membership loyalty, and shareholder confidence.
3. Physical Retail Isn't Dead. It's Just Evolving – Wayfair, Sam's Club, and even Bloomingdale's showed that physical stores still matter, and especially when they're reimagined around experience, convenience, and brand differentiation.
4. Turnarounds Take Time – Starbucks and Macy's both demonstrated that fixing broken operations is harder and slower than expected. Even great CEOs need patience and resources.
5. The Gap Between Winners and Losers Is Widening – There's less middle ground than ever. You're either innovating and winning, or you're falling behind.
So, what do I think of what I thought?
I think I’ll take it. In this topsy turvy year of retailing, I will take a B+. The Stanford-educated Phi Beta Kappa in me is admittedly kind of pissed about the grade, but given that my average was taken down by a tawdry love drama not seen since a Friday evening with the Lifetime channel, I can still rest easy going into 2026.
More importantly, these predictions remind me why I love this industry. Retail is theater. It's strategy. It's execution. It's about understanding people, both customers and, let’s not forget, leaders and corporate cultures, too. Sometimes you get surprised (for example, who knew coffee would impact two of my predictions this year!), but more often than not, the fundamentals win out.
The retailers that focused on customer experience, operational excellence, and genuine innovation, e.g. Costco, Sprouts, Sam's Club, Wayfair, are continuing to thrive. The ones that lost their way strategically or culturally (yes, I’m looking squarely at you, Target), along with the ones in transition, like Starbucks, are showing that turnarounds are possible but that the road will also be long and difficult.
As we head into 2026, I'm watching to see if these trends accelerate. Will Target's new CEO make meaningful changes, or will it be more of the same? Can Macy's First 125 strategy actually scale? Will Wayfair's physical store expansion continue to exceed expectations? And more pressing: Which retailers will inspire my predictions for 2026?
Stay tuned. Because I don’t just think I think we're in for another interesting year. I know I know we are.
Limited-service restaurants faced a challenging landscape in 2025, with many price-sensitive consumers pulling back on dining out in favor of grocery prepared meals and brown-bag lunches. Traffic was harder to come by, and everyday demand softened across much of the category.
Even so, chains found creative ways to stand out. We dug into the data behind the busiest weeks of the year for quick-service and fast-casual restaurants to understand what actually moved traffic – and which strategies are most likely to help brands compete in what’s shaping up to be another value-conscious year.
Everyday value became table stakes across limited service in 2025, with $5 meals, bundles, and loyalty pricing no longer serving as clear differentiators. Yet unsurprisingly, freebies and truly memorable discounts still drew crowds.
The chains featured in the chart below all saw their highest weekly traffic peaks during promotions that felt distinctive, easy to understand, and clearly worth acting on. Some – like Dairy Queen’s Free Cone Day and Dave’s Hot Chicken’s Free Slider Day – involved no-purchase-necessary giveaways. Others relied on steep, attention-grabbing discounts, such as Whataburger’s Anniversary 75-cent burger and Pizza Hut’s $2 Tuesday promo, or culturally timed activations like Chipotle’s Stanley Cup–inspired hockey jersey BOGO.
For 2026, the takeaway is clear: Discounting still works, but the offers likely to truly motivate consumers are the ones that stand out from the everyday value they already expect.
Fortunately for restaurants, however, deep discounts and giveaways aren’t the only way to draw crowds - if they were, the economics wouldn’t be sustainable for long. In 2025, culture-driven moments came surprisingly close to matching the power of freebies, without the same margin trade-offs.
Take Krispy Kreme, for example. The chain’s annual National Donut Day promotion – including a no-purchase-necessary free donut and a $2 dozen with the purchase of 12 more – produced the chain’s largest single-day visit spike of the year (+219.7% versus an average day on June 6th, 2025) and helped push weekly visits to a yearly high.
But Krispy Kreme’s Back to Hogwarts collection which launched on August 18, 2025, generated a more sustained lift that nearly matched National Donut Day’s impact at the weekly level. While the campaign did include a free donut giveaway on Saturday, August 23rd for fans representing their favorite house, the data shows the surge wasn’t driven by the freebie alone: Traffic jumped 40.7% above an average Monday on launch day, compared with a 30.9% lift over an average Saturday on the day of the giveaway.
At McDonald’s and Burger King, too, pop-culture tie-ins dominated the promotional calendar. For both chains, the week of December 1st emerged as the busiest week of 2025, and also delivered the largest YoY weekly visit increase.
At Burger King, the lift came from the chain’s SpongeBob Movie Menu – starring the Krabby Whopper – launched on December 1st ahead of the film’s December 19th release. The promotion drove an 18.4% YoY traffic increase, with traffic – largely flat or down since September – remaining elevated in the weeks that followed.
At McDonald’s, momentum was fueled by a holiday-themed Grinched Menu, which arrived on the heels of the fast food leader’s highly successful Boo Bucket merchandise drop in October. The Boo Buckets drove McDonald’s second- and third-largest year-over-year visit spikes during the weeks of October 20 and 27, and the Grinch Meal built on that lift, pushing visits higher yet during the week of December 1st and sustaining momentum through the rest of the month.
The lesson here is twofold: Well-timed promotions tied to widely recognized cultural moments can still drive outsized traffic on their own, as Krispy Kreme and Burger King’s activations showed. But McDonald’s performance also underscores the value of sequencing – using one successful launch to carry momentum into the next.
Speaking of timing and sequencing, Starbucks’ viral Bearista offering, launched strategically just before the Brand’s iconic Red Cup Day, shows how well-timed promotions can compound impact.
Red Cup Day during the week of November 10th was Starbucks’ busiest day of 2025. But the week of Bearista (November 3rd) came awfully close – and delivered the brand’s largest YoY weekly visit increase of 2025. Just as importantly, the Bearista launch helped build visit momentum, setting the stage for what ultimately became Starbucks’ biggest Red Cup Day ever.
Consumers lining up to pay $30 for the Bearista also challenged another long-held assumption about QSR traffic in 2025: that offerings have to be cheap to deliver results. What makes this especially notable is that Bearista wasn’t tied to a movie release or external cultural IP. It was brand-first, premium-priced merchandise that still drove traffic at scale. And while not easily replicated, Starbucks’ Bearista success shows that scarcity, storytelling, and timing can unlock value beyond low-price promotions.
If you’ve gotten this far, you might be wondering: What about food? Don’t people still go to restaurants to eat – and aren’t craveable menu items supposed to drive traffic?
The answer is yes. Amid all the noise around discounts, collaborations, and merchandise, food still mattered in 2025. At Popeyes, the June 2nd launch of Chicken Wraps, priced accessibly at $3.99, drove the chain’s busiest week of the year. While wraps weren’t totally new to Popeyes’ menu, this rollout was framed as a value-forward, easy-to-understand innovation at a moment when affordability mattered – and consumers responded.
At Taco Bell and KFC, food-driven traffic spikes leaned more heavily on nostalgia. Taco Bell’s limited-time revival of Cheesy Street Chalupas and Quesaritos lifted visits roughly 8% above average, while KFC saw an even larger jump (11.4%) with the return of Potato Wedges and Hot & Spicy Wings. These weren’t experimental launches, but deliberate re-releases of proven favorites, giving diners something familiar and a reason to act quickly.
Together, these examples show that even in a crowded promotional landscape, menu remains a core traffic lever – and that clearly positioned items can rise above the noise without flashy add-ons.
The busiest weeks of 2025 show that even in a tough, value-conscious environment, limited-service restaurants still have multiple, proven ways to drive traffic. From clear deep discounts that rise above the noise to culture-led moments, narrative-driven merchandise, and well-timed menu strategies also delivered some of the year’s strongest results.
As QSRs and fast-casual chains look ahead to 2026, the data suggests that winning won’t hinge on any single tactic, but on choosing the right lever for the right moment, and executing it clearly enough to cut through a crowded landscape.
For more data-driven dining insights, follow Placer.a/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
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Indoor malls outperformed both open-air centers and outlet malls on a full-year basis as the only format to post visit gains during all four quarters – signaling a shift from recovery into growth.
Open-air shopping centers came in second – and though the format trailed indoor malls on a full-year basis, open-air shopping centers came out on top over the holidays, with Q4 visits up 2.0% year over year (YoY) and December traffic up 1.5%. This seasonal strength can be attributed to the format's sit-down and alcohol-forward dining options, which attract social holiday visits, as well as layouts that support quick trips and easy access to both essential and discretionary retail.
Meanwhile, outlet malls remained the weakest-performing format throughout 2025, with an annual traffic decline driven in part by a 1.1% drop in visits during the critical holiday season. This softness could reflect a broader shift in value perception. Price-conscious consumers may be increasingly weighing time cost alongside monetary savings, and long drives can offset the appeal of discounted pricing – particularly when promotions and loyalty incentives are widely available online and in traditional retail formats. To win consumers back, outlet malls may need to reduce the perceived time tradeoff by strengthening food and entertainment offerings and positioning themselves as curated, experience-driven value destinations rather than purely price-led ones.
Malls continue to resonate with a wide range of family segments, though different formats appeal to different household profiles. Across formats, higher-income and suburban family segments over-index among mall visitors. Indoor malls and open-air centers attract a disproportionate share of ultra-wealthy and affluent suburban households, underscoring malls’ ongoing relevance for consumers seeking family-friendly activities and experiences. Outlet malls, meanwhile, skew more heavily toward near-urban diverse families, reflecting their positioning as value-oriented destinations rather than lifestyle hubs.
At the same time, young professionals also play a meaningful role in mall traffic, over-indexing across all formats relative to their 5.8% share of the national population.
Across all formats, mall visitors also frequented mass merchants, big-box retailers, and off-price chains at high rates in 2025, underscoring that mall trips are often embedded within broader, multi-stop shopping routines rather than standing alone.
More than 70% of visitors across all mall formats also visited Walmart and Target at some point in 2025, and over half of mall visitors also visited Dollar Tree – underscoring how deeply mass merchants and discount chains are embedded in consumers’ retail lives. This indicates that malls face stiff competition as an everyday shopping destination. Malls that want to pull ahead in 2026 may focus on differentiating themselves from superstores by leaning into experiences and services that mass merchants cannot efficiently deliver – using tenant mix and programming to capture discretionary spend beyond routine retail needs.
Of the three formats, outlet malls showed the highest overlap with value-oriented and off-price chains, highlighting both their competitive pressure and their opportunity to redefine value. As discounted retail becomes increasingly ubiquitous, outlets can differentiate by extending value beyond merchandise—pairing sharp pricing with affordable dining, family-friendly entertainment, and experience-led programming that reinforces the outlet trip as a high-value day out, not just a bargain hunt.
Mall success in 2026 will likely hinge on maximizing the quality and purpose of each visit. Indoor malls are best positioned to double down on experiential retail, entertainment, and family-friendly programming that supports longer dwell times and higher discretionary spend. Open-air centers can continue to capitalize on convenience and dining-led visitation by optimizing for short, high-intent trips – particularly during peak seasonal periods.
For outlet malls, the opportunity lies in expanding the definition of value. As discounts become easier to access everywhere, outlets can differentiate by applying value thinking to food, entertainment, and experiences – turning the outlet trip into an affordable day out rather than a pure bargain hunt. Across all formats, operators and retailers that align tenant mix, layout, and programming with how consumers actually shop – across channels and formats – will be best positioned to capture wallet share in an increasingly fragmented retail landscape.
For more data-driven retail insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
At the start of 2025, expectations for retail were optimistic – focused on replacement cycles, a rebound in discretionary spending, and continued consumer strength. In reality, the year has been far more disruptive than that early narrative anticipated.
Consumers faced ongoing pressure from economic uncertainty, weather disruptions, employment concerns, and declining confidence. With consumers more connected to real-time news than ever, shoppers adjusted their retail decisions quickly as conditions changed, often taking a cautious, defensive approach to spending.
The discretionary side of the retail industry, also known as general merchandise, has shouldered most of the impact of changing consumer dynamics. As consumers looked to create a balance between their needs and their wants, oftentimes the “needs” won out. In general, visitation to non-discretionary categories has remained relatively stable, while there has been more volatility across the discretionary space.
The non-discretionary retail sectors benefited from value based models like value grocery chains and dollar and discount stores. Warehouse clubs emerged as the new one-stop-shop for consumers as superstores struggled to maintain in-store traffic. And fresh format grocery stores still found success with wealthier consumers and new store formats.
Despite the challenges overall, there have still been pockets of growth and emerging trends that have shaped the discretionary sector. And, despite a lot of stormy weather, consumers continue to maintain some level of resilience. In particular, the holiday season has been shaped by this unforeseen optimism despite the circumstances of many shoppers.
Here’s a look back at the trends and stories that shaped discretionary categories in 2025:
One of the most stark examples of the current retail climate continues to be the bifurcation of consumers. The retail industry, particularly in discretionary categories, has been bolstered by wealthier shoppers, as lower and middle income families become more discerning and stretched financially. This trend became more pronounced throughout 2025, and the second half of 2025 saw a large pullback by “aspirational” shoppers.
The luxury market has been greatly impacted by this trend, as visits by wealthier consumers haven’t been able to offset the decline by more infrequent, aspirational visitors. Overall visit growth to luxury apparel and accessories retailers slowed in Q3 when compared to 2024 levels, and those trends have continued into the holiday season.
According to Spatial.ai’s PersonaLive consumer segmentation, 2025 has seen a higher distribution of visits by Ultra Wealthy Families, Sunset Boomers, and Upper Suburban Diverse Families as there has been a contraction of visits by Near-Urban Diverse Families, and City Hopefuls. Aspirational shoppers who may have once saved for or set aside disposable income for luxury purchases may have had to shift those funds elsewhere as lower income shoppers become more financially strained.
Retailers are going to face more pressure next year as this bifurcation continues and consumer spending becomes more polarized. Full-price brands and those that fit somewhere in the middle are going to need creative solutions to court consumers, especially those who have become much more discerning this year.
The American retail landscape has long been associated with the wide array of specialty retailers that operate all across the country. Whether mastering American fashion, stories, or experiences, retailers have ingrained themselves into the fabric of consumers’ celebrations, gifts, and leisure time.
For many retailers that have led both media coverage and performance in 2025, success has come down to one simple concept: going back to their roots. Retail brands have always been synonymous with specialties, whether it be quality, styling, service, or expertise. Brands that have once again harnessed these elements to repair relationships with consumers and cement their brand value have been able to circumvent a lot of the economic challenges this year.
The return of Gap has been well documented this year, but it bears repeating because it has been remarkable. While all Gap Inc. brands are somewhere along the road to recovery, the flagship brand has been most impressive. Traffic in 2025 was up 1.1% compared to 2024, which is impressive after years of declines. The brand has focused its marketing and merchandising around the return of trend-right, high quality and affordable American fashion, and shoppers have bought in wholeheartedly.
Nordstrom, another top pick for 2025, cemented its place as a category expert and customer service titan. Whether it be the shoe department, the cafe, or the in-store experience, Nordstrom is once again a top-of-mind destination for shoppers, especially those who have higher levels of disposable income. The chain is benefiting from this return to form, with visits up 2.3% in 2025.
Finally, against all odds, Barnes & Noble has continued its momentum this year. As the industry to be first disrupted by e-commerce, the bookstore category has faced an uphill climb after losing major retail chains and a strong digital presence. Barnes & Noble has been able to harness the power of in-store experience to cement itself as part of the consumers’ communities. As shoppers increasingly look to the retail industry as a third place for socializing, the chain has been able to adapt to keep customers in stores for longer.
With uncertain economic conditions, consumers have been much more discerning about discretionary purchases in 2025 – but still crave the concept of treating themselves. Self-gifting has been on the rise for the past few holiday seasons, but 2025 signaled that even when consumers are more intentional about purchasing, they still crave that joy of the shopping experience.
Small indulgence categories have been on the rise or rebound since the second half of 2025. Beauty, in particular, saw a turn in its business as consumers became more discerning. Beauty has always been synonymous with challenging economic times for consumers, with the “lipstick index” often seen as a barometer for consumer sentiment. Beauty’s rebound could very well continue into 2026 if consumers look for those small ways to update their look and satisfy their need to shop.
Collectibles can also fit into the small indulgence category, especially with 2025’s hottest item, Labubu. Although the viral sensation from retailer POP MART became almost impossible to secure, the price point was attainable for most consumers. Similarly, Trade Joe’s viral mini tote bag also comes at a low price point, at $2.99, and consumers continue to flock to the brand’s stores to purchase during the bag's drops in spring and fall.
The pet category has also had a strong 2025 performance, which can somewhat be attributed to the small indulgence trend. Consumers tend to pull back on self-purchasing, but will often limit the impact felt by pets or children. The pet category has not seen much change in consumer behavior and this trend is likely to continue into 2026.
At the start of 2026, discretionary retail has not so much rebounded as recalibrated. The year revealed a consumer who is highly informed, highly selective, and increasingly comfortable walking away – forcing retailers to compete not just on price or promotion, but on relevance. The winners were not those that chased volume at all costs, but those that clearly articulated why they exist, who they serve, and what role they play in consumers’ lives.
Looking ahead to 2026, the forces that shaped this year – income bifurcation, cautious spending, and the prioritization of emotional value – are likely to intensify. Retailers operating in the middle will face the greatest test, as consumers continue to polarize between value-seeking and premium experiences. Growth will likely come from precision: sharper assortments, clearer brand positioning, and formats that respect both consumers’ financial realities and their desire for moments of joy.
For more data-driven retail insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Commercial real estate in 2026 is characterized by differentiated performance across markets and asset types. Office recovery trajectories vary meaningfully by metro, retail performance reflects format-specific resilience, and domestic migration patterns continue to influence long-term demand fundamentals.
Many higher-income metros continue to trail 2019 benchmarks but drive the strongest Year-over-year gains, signaling a potential inflection in office utilization trends.
• Sunbelt markets along with New York, NY are closest to pre-pandemic office visit levels, while many coastal gateway and tech-heavy markets trail 2019 benchmarks.
• Many of the metros still furthest below pre-pandemic levels are now posting the strongest year-over-year gains.
• Leasing velocity may accelerate in coastal markets – particularly in high-quality assets – even if full recovery remains distant. The expansion of AI-driven firms and innovation-focused employers could support incremental demand in these ecosystems, reinforcing a bifurcation between top-tier buildings and the broader office inventory.
• Higher-income metros such as San Francisco show deeper structural gaps vs 2019, perhaps due to their higher concentration of hybrid-eligible workers – yet those same metros are driving the strongest YoY recovery in 2025.
• Accelerating growth in 2025 suggests that shifting employer policies, workplace enhancements, or broader labor dynamics may be beginning to drive increased in-office activity.
• Office performance in higher-income markets will increasingly depend on workplace quality and policy alignment. Assets that support premium amenities, modern design, and tenants implementing clear in-office expectations are likely to influence sustained office visits and leasing velocity in these metros.
Retail traffic is broadly improving across states, though performance varies by region and format.
• Retail traffic growth is broad-based, with the majority of states showing year-over-year gains in shopping center traffic in 2025.
• Still, even as many states are posting gains, pockets of softer performance remain – specifically in parts of the Southeast and Midwest.
• Broad-based traffic gains indicate consumer demand is more durable than anticipated. In growth states, operators can shift from defensive stabilization to capturing upside – pushing rents, upgrading tenant quality, and accelerating leasing while momentum holds. In softer markets, the focus should remain on protecting traffic through strong anchors and necessity-driven tenancy.
• Convenience-oriented formats are leading traffic growth, with strip/convenience centers materially outperforming all other shopping center types, and neighborhood and community centers also posting gains. This reinforces the strength of proximity-driven, daily-needs retail.
• Destination retail formats, including regional malls and factory outlets, continue to lag, while super-regional malls were essentially flat. Larger-format, discretionary-driven centers are not capturing the same momentum as convenience-based formats.
• The data suggests that consumer behavior continues to favor convenience, frequency, and necessity over destination-based shopping. Operators should lean into service-oriented and daily-needs tenancy in strip and neighborhood formats, while mall operators may need to further reposition assets toward experiential, mixed-use, or non-retail uses to stabilize traffic.
Domestic migration continues to reshape state-level demand, with gains clustering in select growth corridors.
• Domestic migration drove population gains in parts of the Southeast and Northern Plains, while several Western and Northeastern states show flat or negative migration.
• Some previously strong in-migration states in the South and West, including Texas and Utah, are showing softer movement, while other established migration leaders such as Florida and the Carolinas continue to attract net inbound residents.
• Migration flows are shifting relative to prior years. Operators should temper growth assumptions in states where inflows are slowing and prioritize markets where inbound demand remains strong.
• Florida dominates metro-level migration growth, with eight of the top ten U.S. metros for net domestic migration are in Florida.
• The markets with the strongest domestic migration-driven population gains are not major gateway cities but smaller, often retirement- or lifestyle-oriented metros, suggesting that migration-driven demand is increasingly flowing to secondary markets.
• CRE operators should prioritize expansion, leasing, and site selection in high-growth secondary metros where population inflows can directly translate into retail spending, housing absorption, and service demand.
1. Expanded grocery supply is increasing overall category engagement. New locations and deeper food assortments across formats are bringing shoppers into the category more often, rather than fragmenting demand.
2. Grocery visit growth is being driven by low- and middle-income households. Elevated food costs are leading to more frequent, budget-conscious trips, reinforcing grocery’s role as a non-discretionary category.
3. Short, frequent trips are a major driver of brick-and-mortar traffic growth. Fill-in shopping, deal-seeking, and omnichannel behaviors are pushing visit frequency higher, even as trip duration declines.
4. Scale is accelerating consolidation among large grocery chains. Larger retailers are using their size to invest in value, assortment, private label, and execution, allowing them to capture longer and more engaged shopping trips.
5. Both large and small grocers have viable paths to growth. Large chains are winning by competing for the full grocery list, while smaller banners can grow by specializing, owning specific missions, or offering compelling value that earns them a place in shoppers’ routines.
While much of the retail conversation going into 2026 focused on discretionary spending pressure, digital substitution, and higher-income consumers as the primary drivers of growth, grocery foot traffic tells a different story.
Rather than being diluted by new formats or eroded by e-commerce, brick-and-mortar grocery engagement is expanding. Visits are rising even as grocery supply spreads across wholesale clubs, discount and dollar stores, and mass merchants. At the same time, growth is being powered not by affluent trade areas, but by low- and middle-income households navigating higher food costs through more frequent, targeted trips. Shoppers are showing up more often and increasingly splitting their trips across retailers based on value, availability, and mission – pushing grocers to compete for portions of the grocery list instead of the full weekly basket.
The data also suggests that the largest grocery chains are capturing a disproportionate share of rising grocery demand – but the multi-trip nature of grocery shopping in 2026 means that smaller banners can still drive traffic growth. By strengthening their value proposition, specializing in specific products, or owning specific shopping missions, these smaller chains can complement, rather than compete with, larger one-stop destinations.
Ultimately, AI-based location analytics point to a clear set of grocery growth drivers in 2026: expanded supply that increases overall engagement, more frequent and mission-driven trips, and continued traffic concentration among large chains alongside new opportunities for smaller banners.
One driver of grocery growth in recent years is simply the expansion of grocery supply across multiple retail formats. Wholesale clubs are constantly opening new locations and discount and dollar stores are investing more heavily in their food selection, giving consumers a wider choice of where to shop for groceries. And rather than fragmenting demand, this broader availability appears to have increased overall grocery engagement – benefiting both dedicated grocery stores and grocery-adjacent channels.
Grocery stores continue to capture nearly half of all visits across grocery stores, wholesale clubs, discount and dollar stores, and mass merchants. That share has remained remarkably stable thanks to consistent year-over-year traffic growth – so even as grocery supply increases across categories, dedicated grocery stores remain the primary destination for food shopping.
Meanwhile, mass merchants have seen a decline in relative visit share as expanding grocery assortments at discount and dollar stores and the growing store fleets of wholesale clubs give consumers more alternatives for one-stop shopping.
While much of the broader retail conversation heading into 2026 centers on higher-income consumers carrying growth, the trend looks different in the grocery space. Recent visit trends show that grocery growth has increasingly shifted toward lower- and middle-income trade areas, underscoring the distinct dynamics of non-discretionary retail.
For lower- and middle-income shoppers, elevated food costs appear to be translating into more frequent grocery trips as consumers manage budgets through smaller baskets, deal-seeking, and shopping across retailers. In contrast, higher-income households – often cited as a key growth engine for discretionary retail – are contributing less to grocery visit growth, likely reflecting more stable shopping patterns or a greater ability to consolidate trips or shift spend online.
This means that, in 2026, grocery growth is not being propped up by high-income consumers. Instead, it is being fueled by necessity-driven shopping behavior in lower- and middle-income communities – reinforcing grocery’s role as an essential category and suggesting that similar dynamics may be at play across other non-discretionary retail segments.
Another factor driving grocery growth is the rise in short grocery visits in recent years. Between 2022 and 2025, the biggest year-over-year visit gains in the grocery space went to visits under 30 minutes, with sub-15 minute visits seeing particularly big boosts. As of 2025, visits under 15 minutes made up over 40% of grocery visits nationwide – up from 37.9% of visits in 2022.
This shift toward shorter visits – especially those under 15 minutes – is driven in part by the continued expansion of omnichannel grocery shopping, as many consumers complete larger stock-up orders online and rely on in-store trips for order collection or quick, fill-in needs. At the same time, the rise in short visits paired with consistent YoY growth in grocery traffic points to additional, behavior-driven forces at play – consumers' growing willingness to shop around at different grocery stores in search of the best deal or just-right product.
Value-conscious shoppers – particularly consumers from low- and middle-income households, which have driven much of recent grocery growth – seem to be increasingly shopping across multiple retailers to secure the best prices. This behavior often involves making targeted trips to different stores in search of the strongest deals, a pattern that is contributing to the rise in shorter, more frequent grocery visits. At the same time, other grocery shoppers are making quick trips to pick up a single ingredient or specialty item – perhaps reflecting the increasingly sophisticated home cooks and social media-driven ingredient crazes. In both these cases, speed is secondary to getting the best value or the right product.
So while some shorter visits reflect a growing emphasis on efficiency – as shoppers use in-store trips to complement primarily online grocery shopping – others appear driven by a preference for value or product selection over speed. Despite their differences, all of these behaviors have one thing in common – they're all contributing to continued growth in brick-and-mortar grocery visits. Grocers who invest in providing efficient in-store experiences are particularly well-positioned to benefit from these trends.
As early as 2022, the top 15 most-visited grocery chains already accounted for roughly half of all grocery visits nationwide. And by outpacing the industry average in terms of visit growth, these chains have continued to capture a growing share of grocery foot traffic.
This widening gap suggests that scale is increasingly enabling grocers to reinvest in the factors that attract and retain shoppers. Larger chains are better positioned to invest in broader and more differentiated product selection, stronger private-label programs that deliver quality at accessible price points, competitive pricing, and operational excellence across stores and omnichannel touchpoints. These capabilities allow top chains to serve a wide range of shopping missions – from quick, convenience-driven trips to more intentional visits in search of the right product or ingredient.
Consolidation at the top of the grocery category is reinforcing a virtuous cycle: scale enables better value, selection, and experience, which in turn draws more shoppers into stores and supports continued grocery traffic growth.
In 2025, the top 15 most-visited grocery chains accounted for a disproportionate share of visits lasting 15 minutes or more, while smaller grocers captured a larger share of the shortest trips. As shown above, larger grocery chains, which tend to attract longer visits, grew faster than the industry overall – but short visits, which skew more heavily toward smaller chains, accounted for a greater share of total traffic growth. Together, these patterns show that both long, destination trips and short, targeted visits are driving grocery traffic growth and creating viable paths forward for retailers of all sizes.
Larger chains are more likely to serve as destinations for fuller shopping missions, competing for the entire grocery list – or a significant share of it. But smaller banners can grow too by competing for more short visits. By specializing in a specific product category, owning a clearly defined shopping mission, or delivering a compelling value proposition, smaller grocers can earn a place in shoppers’ routines and become a deliberate stop within a broader grocery journey.
As grocery moves deeper into 2026, growth is being driven by the cumulative effect of how consumers are navigating food shopping today. Expanded supply has increased overall engagement, higher food costs are driving more frequent and targeted trips, and shoppers are increasingly willing to split their grocery list across retailers based on value, availability, and mission.
Looking ahead, this suggests that grocery growth will remain resilient, but unevenly distributed. Retailers that clearly understand which trips they are best positioned to win – and invest accordingly – will be best placed to capture that growth. Large chains are likely to continue benefiting from scale, consolidation, and their ability to serve full shopping missions, while smaller banners can grow by earning a defined role within shoppers’ broader grocery journeys. In 2026, success in grocery will be less about winning every trip and more about consistently winning the right ones.
To optimize office utilization and surrounding activity in 2026, stakeholders should:
1. Plan for continued, but slower, office recovery. Attendance continues to rise and has reached a post-pandemic high, but moderating growth suggests the return-to-office may progress at a more gradual and incremental pace than in prior years.
2. Account for growing seasonality in office staffing, local retail operations, and municipal services. As office visitation becomes increasingly concentrated in late spring and summer, offices, downtown retailers, and cities may need to plan for more predictable peaks and troughs by adjusting hours, staffing levels, and local services accordingly, rather than relying on annual averages.
3. Align leasing strategies with seasonal demand. Stronger attendance in Q2 and Q3 suggests these quarters are best suited for leasing activity, while softer Q1 and Q4 periods may be better used for renovations, repositioning, and targeted activation efforts designed to draw workers in.
4. Design hybrid policies around midweek anchor days. With Tuesdays and Wednesdays consistently driving the highest office attendance, employers can maximize collaboration and space utilization by concentrating meetings, programming, and in-office expectations midweek.
5. Reduce early-week commute friction to support attendance. Monday office attendance appears closely correlated with commute ease, suggesting that reliable and efficient transportation may be an important factor in early-week office recovery.
6. Prioritize proximity in leasing and development decisions. Visits from employees traveling less than five miles to work have increased steadily since 2019, reinforcing the value of centrally located offices and housing near employment hubs.
2025 was the year of the return-to-office (RTO) mandate. Employers across industries – from Amazon to JPMorgan Chase – instituted full-time on-site requirements and sought to rein in remote work. But the year also underscored the limits of policy. As employee pushback and enforcement challenges mounted, many organizations turned to quieter tactics such as “hybrid creep” to gradually expand in-office expectations without triggering outright resistance.
For employers seeking to boost attendance, as well as office owners, retailers, and cities looking to maximize today’s visitation patterns, understanding what actually drives employee behavior has become more critical than ever. This reports dives into the data to examine office visitation patterns in 2025 – and explore how structural factors such as weather, commute convenience, and workplace proximity have emerged as key differentiators shaping how and when, and how often workers come into the office.
National office visits rose 5.6% year over year in 2025, bringing attendance to just 31.7% below pre-pandemic levels and marking the highest point since COVID disrupted workplace routines. At the same time, the pace of growth slowed compared to 2024, signaling a possible transition into a steadier phase of recovery.
With new return-to-office mandates expected in 2026, and the balance of power quietly shifting towards employers, additional gains remain likely. But the trajectory suggested by the data points toward gradual progress rather than a return to the more rapid rebounds seen in 2023 or 2024.
Before COVID, “I couldn’t come in, it was raining” would have sounded like a flimsy excuse to most bosses. But today, weather, travel, and individual scheduling are widely accepted reasons to stay home, reflecting a broader assumption that face time should flex around convenience.
This shift is visible in the growing seasonality of office visitation, which has intensified even as overall attendance continues to rise. In 2019, office life followed a relatively steady year-round cadence, with only modest quarterly variation after adjusting for the number of working days. In recent years, however, greater seasonality has emerged. Since 2024, Q1 and Q4 have consistently underperformed while Q2 and Q3 have posted meaningfully stronger attendance – a pattern that became even more pronounced in 2025. Winter weather disruptions, extended holiday travel, and the growing normalization of “workations” appear to be pulling some visits out of the colder, holiday-heavy months and concentrating them into late spring and summer.
For employers, office owners, downtown retailers, and city planners, this emerging seasonality matters. Staffing, operating budgets, and programming decisions increasingly need to account for predictable soft quarters and peak periods, making quarterly planning a more useful lens than annual averages. Leasing activity may also convert best in Q2 and Q3, when districts feel most active. Slower quarters, meanwhile, may be better suited for renovations, construction, or employer- and city-led programming designed to give workers a reason to show up.
The growing premium placed on convenience is also evident in the persistence of the TGIF workweek – and in the factors shaping its regional variability.
Before COVID, Mondays were typically the busiest day of the week, followed by relatively steady attendance through Thursday and a modest drop-off on Fridays. Today, Tuesdays and Wednesdays have firmly established themselves as the primary anchor days, while Mondays and Fridays see consistently lower activity. And notably, this pattern has remained essentially stable over the past three years – despite minor fluctuations – as workers continue to cluster their in-office time around the days that offer the most perceived value while preserving flexibility at the edges of the week.
At the same time, while the hybrid workweek remains firmly entrenched nationwide, its contours vary significantly across regions – and the data suggests that convenience is once again a key differentiator.
Across major markets, a clear pattern emerges: Cities with higher reliance on public transportation tend to see weaker Monday office attendance, while markets where more workers drive alone show stronger early-week presence. While industry mix and local office culture still matter, the data points to commute hassle as another factor potentially shaping Monday attendance.
New York City, excluded from the chart below as a clear outlier, stands as the exception that proves the rule. Despite nearly half of local employees relying on public transportation (48.7% according to the Census 2024 (ACS)), the city’s extensive and deeply embedded transit system appears to reduce perceived friction. In 2025, Mondays accounted for 18.4% of weekly office visits in the city, even with heavy transit usage.
The contrast highlights an important nuance: Where transit is fast, frequent, and integrated into daily routines, it can support office recovery, offering a potential roadmap for other dense urban markets seeking to rebuild early-week momentum.
Another powerful signal of today’s convenience-first mindset shows up in commute distances. Since 2019, the share of office visits generated by employees traveling less than five miles has steadily increased, largely at the expense of mid-distance commuters traveling 10 to 25 miles.
To be sure, this metric reflects total visits rather than unique visitors, so the shift may be driven by increased visit frequency among workers with shorter, simpler commutes rather than a change in where employees live overall. Still, the pattern is telling: Workers with shorter commutes appear more likely to generate repeat in-person visits, while longer and more complex commutes correspond with fewer trips. Over time, this dynamic could shape office leasing decisions, residential demand near employment centers – whether in urban cores or in nearby suburbs – and the geography of the workforce.
Taken together, the data paints a clear picture of the modern return-to-office landscape. Attendance is rising, but behavior is no longer driven by mandates alone. Instead, workers are making rational, convenience-based decisions about when coming in is worth the effort.
For cities, the implication is straightforward: Ease of access matters. Investments in transit reliability, last-mile connectivity, and housing near employment centers can all play a meaningful role in shaping how consistently people show up. For employers, too, the lesson is that the path back to the office runs through convenience, not just compulsion, as attendance gains are increasingly driven by how effectively organizations reduce friction and increase the perceived value of being on-site.
