.svg)
Sourcing food at home has become a lot more attractive for consumers against the backdrop of economic concerns in 2024. In Kroger’s earnings call, CEO Rodney McMullen called out that out of home food costs are outpacing in home food costs, leading shoppers to focus more on in-home meal solutions. Cooking can be seen as a cost saving lever for visitors, but the pandemic period also fostered a love of cooking and spending time in the kitchen, even for higher income households not necessarily looking to save money. And it appears through Placer’s location insights that retailers that focus on outfitting the kitchen have been benefiting from this change in consumer behavior.
Despite the home industry having its challenges in foot traffic after the pandemic, housewares retailers have had some positive momentum over the past few months. Beyond that, houseware retailers that specialize in kitchen wares, such as Crate & Barrel and Sur La Table, have seen traffic growth throughout 2024. Williams-Sonoma, despite challenging year-over-year declines in traffic, reported comparable sales growth in the first quarter of 2024, which signals a higher level of conversion in-store.
Sur La Table, a retailer that’s been challenged in the past, has found new life in changing consumer needs. One of Sur La Table’s core competencies is in-store cooking classes, and experiential retail continues to be one way the industry can provide inherent value to visitors. Dwell times are almost 10 minutes longer than Williams-Sonoma, its closest competitor (below). It also has the highest median household income of visitors and has the highest share of visits from households over $150k. Certainly at-home cooking has increased across income brackets, but high-end consumers also appear to be interested in adjacent home categories to take their skills to the next level. Blending product knowledge, experiences and assortment has greatly benefitted Sur La Table, and even against a challenging specialty retail landscape, the retailer has once again found its niche.
These retailers are often at the top of wedding registry lists, which could benefit traffic as we head into the summer months and the height of wedding season. Crate & Barrel, while not solely a kitchen focused retailer, has long been known as a registry destination that helps registrants outfit a kitchen with all of the cookware and gadgets one could need. Year to date through June, Crate & Barrel traffic is up 3% year-over-year, which is even more impressive considering that its assortment features an array of home furnishings categories, including furniture. Looking at demographic segments using Spatial.ai, Crate & Barrel over indexes in visits from Educated Urbanites and Young Professionals and Sunset Boomers compared the the average of other housewares chains, a signal that the wedding registry business, typically fueled by kitchen goods, could be attracting these particular subsets. Crate & Barrel also has a high level of loyalty in visits compared to other competitors in the space.
As we reported about Wayfair a few weeks ago, home retailers that have created exciting experiences and reasons to visit are still resonating with consumers, despite the tempered interest in the home category. An increased interest in cooking by consumers certainly plays a part in these retailers' success, but they have also had to provide even more incentive to drive traffic growth as consumers shift their attention away from purchasing for their homes. Having an experiential component or registry business have kept kitchen focused retailers more aligned with their consumer’s needs, which drive inherent value in today’s retail landscape, something not easy to come by.
Thrifting is on the rise. Whether fueled by a desire to shop more sustainably, find unique pieces, or save money, consumers have been increasingly turning to secondhand clothing stores for their new threads. And interest in thrift shopping is only expected to grow over the next few years – with some estimates putting the U.S. secondhand market at $73 billion by 2028.
With 2024 nearly at the midway point, we dove into the data to take a closer look at the segment.
The past few years have seen a growing interest among consumers in all things value, and thrift shops have been reaping the benefits. Between January and May 2024, the segment experienced strong monthly year-over-year (YoY) foot traffic growth. And compared to pre-COVID, too, thrift stores drew 29.6% more foot traffic in Q1 2024 than in Q1 2019.
Diving into the visit performance of individual thrift store chains reveals strength across a variety of brands. YoY visits to Goodwill, Crossroads Trading Co., and Savers were consistently elevated between January and May 2024.
Who are the shoppers driving thrift shop visit growth? Analyzing the demographics of thrift store visitors’ trade areas reveals that in 2024, thrift stores serve an economically diverse customer base. Data from the STI: PopStats dataset combined with Placer.ai captured market data shows that Goodwill draws customers from areas with a median household income (HHI) below the nationwide median $76.1K. Savers, for its part, draws shoppers from average-income areas, while Crossroad Trading Co. attracts a high-HHI customer base – likely due to the chain’s strong presence in affluent California and focus on high-end items.
Still, a look at the wider apparel shopping habits of thrift store visitors shows that these shoppers tend to be bargain hunters: Between January and May 2024, visitors to Crossroads Trading Co. and Savers were more likely to visit Goodwill than any other clothing chain. But they – together with Goodwill visitors – also did plenty of shopping at off-price chains like Ross Dress For Less, Marshall’s, and T.J. Maxx. (Crossroad Trading Co., which places a strong emphasis on selling on-trend, high-end items, also saw many of its customers shopping at Macy’s, while Savers visitors were more likely to frequent Kohl’s).
This consistent interest in budget-friendly venues underscores the strong preference for value among the growing ranks of thrift store shoppers
Thrifting is proving its staying power, with visits to major thrift stores outpacing those of other apparel categories. Will the secondhand market continue on its upward trajectory?
Follow Placer.ai to keep up with the latest data-driven retail trends.
Limited-assortment value grocery stores like Aldi and Grocery Outlet Bargain Market have thrived in recent years, as inflation-wary consumers sought out ways to save money at the till.
But how are these chains faring in 2024? Have cooling inflation and increased consumer confidence put a dent in their performance? We dove into the data to find out.
As the name suggests, limited-assortment grocery stores are known for carrying fewer products than traditional grocery stores in a bid to cut down on overhead costs and pass savings on to consumers. These chains also utilize other methods, such as private label brands, opportunistic merchandising, and fewer in-store amenities, to keep prices low.
And foot traffic data shows that in the first part of 2024, consumers continued flocking to these brands to grab groceries at a discount – driving year-over-year (YoY) foot traffic growth that far outperformed that of traditional grocery stores. In May 2024, for example, visits to the overall grocery segment grew by 7.9% YoY, while Aldi and Grocery Outlet Bargain Market experienced YoY growth of 26.3%, 14.3%, and respectively.
Some of this foot traffic growth can be attributed to the two chains’ continued expansion: Aldi added dozens of new stores in 2023 – with hundreds more in the pipeline – and Grocery Outlet Bargain Market also significantly grew its footprint. But the average number of visits to both brands’ individual locations also increased, again outpacing traditional grocery, showing that their expansion is meeting robust demand.
Looking into the loyalty rates of visitors to these limited-assortment value chains provides more reason for optimism for the sector: Over the past three years, Aldi and Grocery Outlet Bargain Market both saw an increase in loyal visits – defined as those made by people who frequented the chains at least four times in a month.
In April 2022, for example, 28.0% of visits to Aldi and 27.0% of visits to Grocery Outlet Bargain Market were made by people who visited the chains at least four times during the month – but by 2024, these shares grew to 30.1% and 30.2%, respectively. A similar trend was observed in May 2024.
Increasingly, it seems, people are doing at least part of their routine weekly grocery shopping at these limited-assortment chains. And with consumers continuing to seek ways to save money, these grocers are well-positioned to continue growing their visit shares.
The limited-assortment, value grocery model continues to prove its staying power, with impressive foot traffic, visits per location, and loyalty rates.
Will the segment continue on its upward trajectory?
Visit Placer.ai to find out.
About the Placer 100 Index for Retail & Dining: The Placer 100 Index for Retail & Dining is a curated, dynamic list of leading chains that often serve as prime tenants for shopping centers and malls. The index includes chains from various industries, such as superstores, grocery, dollar stores, dining, apparel, and more. Among the notable chains featured are Walmart, Target, Costco, Kroger, Ulta Beauty, The Home Depot, McDonald’s, Chipotle, Crunch Fitness, and Trader Joe's. The goal of the list is to provide insight into the wider trends impacting the retail, dining, and shopping center segments.
Foot traffic patterns at leading chains can serve as an interesting proxy for consumer sentiment – offering a glimpse into the overall health of the retail and dining spaces. And analyzing the YoY foot traffic performance of the Placer 100 Index for Retail & Dining over the past twelve months reveals that, for the most part, major retail and dining players have enjoyed consistently strong visit growth. In November and December 2023 – during the height of last year’s holiday shopping season – foot traffic to the chains included in the Index increased 2.9% and 3.7% respectively, compared to the equivalent period of 2022.
And although 2024 opened with a slight, weather-driven YoY decline in visits, retail and dining foot traffic quickly bounced back, finishing out May with a 5.1% increase. This springtime jump was partly due to two special calendar days – Mother’s Day weekend, and Memorial Day weekend – both of which drove bigger visit spikes this year than in 2023.
These robust visitation patterns highlight consumer resilience in the face of headwinds – and may be an encouraging indicator of a thriving summer ahead.
Zooming into the Index’s regional performance during May 2024 uncovers impressive positive YoY visit growth across the nation.
The Midwest led the way, buoyed by strong YoY foot traffic growth in South Dakota (6.7%), Michigan (6.4%), and North Dakota (6.4%). But the two states with the biggest YoY visit boosts – Vermont (7.4%) and New Hampshire (7.0%) – were in the Northeast, and the South and West performed well too. This impressive increase in retail and dining visits was observed across the vast majority of the continental U.S., regardless of population size and local weather conditions. Such widespread growth indicates a robust and uniform recovery in consumer activity nationwide, suggesting that factors beyond regional characteristics, such as slowing inflation and increased consumer confidence, played a significant role in driving this trend.
Drilling down into the rankings of individual chains in the index can highlight some of the key trends shaping retail and dining this year.
Value-oriented retailers – including Aldi, Ollie’s Bargain Outlet, and Dollar General, – featured prominently among May’s top performers, both for YoY chain-wide visits and for YoY average visits per location. This robust showing demonstrates the continued draw of budget fare, which has been observed across a wide range of segments – from grocery to apparel.
The quest for savings spilled over into other segments as well. Value gym Crunch Fitness, which grew its footprint significantly over the past year, ranked among the top performers both for overall visits and for visits per location – showcasing the success of its expansion strategy. And casual dining chains Chili’s Grill & Bar and Buffalo Wild Wings also made the list, with YoY visit growth likely driven by successful value promotions.
Indeed, Chili's Grill & Bar – propelled by its hit Big Smasher Burger promotion – has emerged as this month's leading chain, topping the charts both for overall visits (26.3%) and for average visits per location (26.1%).
Hungry, budget-conscious diners can get Chili’s Big Smasher as part of the chain’s signature 3 for Me deal, which lets diners choose a beverage, starter, and main course starting at $10.99. And the offering, which was launched on April 29th, 2024, has become a sensation – going viral on TikTok and garnering significant media attention.
The promotion is competitively priced against QSR offerings, at a time when fast-food chains have seen slowing sales due to cutbacks by inflation-wary consumers. Chili's has been praised for delivering exceptional value – and taking a closer look at weekly visitation trends shows that this strategy is paying off. Chili’s saw a surge of weekly visit growth beginning the week of the promotion (April 29th), and has continued thriving since. This highlights the importance of understanding consumer needs and finding ways to deliver value.
Will June continue to see a rise in retail and dining visits as summer approaches? Will the success of retail and dining foot traffic remain evenly spread across regions, even as some areas are more affected by summer heat? And will value-oriented retailers continue to dominate the ten top performers in retail and dining?
Visit Placer.ai to find out.
It’s no secret that the restaurant category is starting to get more promotional. As consumers–especially lower income consumers–have shifted toward substitute food retail channels like value grocers, warehouse clubs, and convenience stores due to the compounded effect of food-away-from home inflation, restaurant chains across all tiers are resorting to increased promotional activity to drive visit trends.
Over the past few weeks, we’ve discussed that several casual dining chains had seen success through all-you-can eat and other deep discount promotions. Last week, we noted that Chili’s had been outperforming broader casual-dining category averages through its value messaging. We also noted the success of Buffalo Wild Wings All-You-Can Eat wings promotions on Monday and Wednesdays starting in mid-May. Below, we show visit trends to Buffalo Wild Wings on Mondays and Wednesdays compared to their year-to-date averages since the beginning of March. The promotion has helped to drive incremental visits on two traditionally slower days. During May, the chain was seeing visits greater than 30% its normal daily visit count for Mondays and Wednesdays during the earlier part of the promotion and exceeding 50% during the latter part of the month. While it's unlikely that this promotion will be permanent–restaurants have to work with their suppliers ahead of time to make sure they have sufficient food for promotions like this–but given the success, the chain may consider running during other months (and potentially other days of the week) later this year.
However, as we noted in our recap of this year’s National Restaurant Association show, QSR chains have started to get more promotional ahead as they look to recapture visit share lost to value grocers, dollar stores, and c-stores (especially within lower-income trade areas). McDonald’s will launch a national $5 value menu promotion on June 25, but it’s clear that other QSR chains are already seeing success with their competing $5 promotions. Below, we show year-over-year weekly visit trends from March through early June for the major QSR burger chains. Burger King launched its own $5 Your Way Meal value menu this past week, and has seen visit trends accelerate since then. Starbucks–which has historically stayed away from discounts as a way to protect its premium brand position–also surprised the industry by announcing a $5-$7 “pairings menu” this week.
Easing commodity costs have allowed restaurants to get more promotional, although when paired with rising labor costs (especially in California, which we covered last week), it does set up an environment where restaurant profits will likely be squeezed over the next several months. Also, substitute food retail channels are likely to introduce their own price reductions in the months to come (as we’ve already seen from Walmart).
Summer has unofficially arrived, and with that comes the desire to relax, unwind and travel. And despite some of the economic uncertainty still facing consumers, 2024 is off to a surprising start for traffic in certain parts of retail. According to AAA, auto traffic growth for Memorial Day weekend was projected to grow by 4% compared to last year and by almost 2% versus 2019. Car travel has long been seen as the value-based travel method across the U.S., and who can forget the allure of the “summer road trip”. But inflationary pressures may have made it less appealing over the past few years. In the most recent consumer price index for May 2024, a drop in gasoline prices was a large positive contributor to the overall rate of 3.3%, which could provide a stronger consumer push for summer car travel.
With the positive momentum in auto traffic and gas prices, gas station and convenience store traffic has greatly benefited since Memorial Day weekend. In fact, visits to chains from May 20 to June 10 this year increased by 11% compared to the same weeks in 2023 and 15% versus 2022. Traffic to convenience stores and gas chains is up almost 30% compared to the same weeks in 2019. Traffic growth steadily climbed over the course of the three weekends measured, and the weeks had some of the highest growth rates so far in 2024 with the exception of a week in March. Even with the projected increase in auto traffic across the country, convenience and gas is the summer blockbuster, building on the consumer trends of the past year and the successful strategies of various retailers.
Wawa, in particular, saw strong visit patterns in the first unofficial few weeks of summer travel. The chain at a total level is up an impressive 14% year-over-year for the measured weeks. Looking at Wawa’s performance across various states, Florida drove much of the growth in traffic as the weather heats up, and outperformed some of the brand’s stronghold states like Pennsylvania & New Jersey. Average dwell times at Wawa locations in Florida are almost a minute higher than the chain average, highlighting that stores are not only pulling in more visits, but keeping visitors in-store for longer. The strong performance of the Florida locations, even during the off season, corroborates the brand’s investment in expansion across the state. One might suspect that Wawa is well positioned heading into the remainder of the summer with its coastal strategy.
Will C-stores continue to grow traffic as we officially enter the summer season? All signs point to yes, even if gas prices rise due to increased demand. Chains have done a fantastic job of enticing consumers with unique food offerings and might become the must-visit destination before heading to the beach this summer.
The holiday shopping season traditionally stretches from Black Friday to New Years Eve: Shoppers looking to snag deals, purchase gifts, or enhance their celebrations drive visit spikes at retailers across the country. And although many consumers expressed concern over high prices impacting their holiday budget, spending in 2024 actually increased compared to 2023, with brick-and-mortar stores playing a key role in last year’s holiday season.
So where were the largest holiday spikes? How did last year’s calendar configuration impact retail traffic? Which segment came out ahead – and how did dining fit into the mix? Most importantly – what can we learn from the 2024 holiday season to prepare for 2025?
The holiday shopping season is the busiest time of the year for many retail categories. Between Black Friday and December 31st 2024, daily visits to brick-and-mortar stores increased 12.7%, on average, compared to the rest of the year.
Department stores led the pack, with visits to the segment 102.1% higher than the pre-holiday season average – likely aided by strong Black Friday performances. Other favorite gifting categories, including beauty & self care (72.7%), hobbies, gifts & crafts (60.9%), recreational & sporting goods (55.5%), clothing (41.8%), and electronics stores (32.7%) also received significant traffic boosts. Shopping centers benefited as well with a 24.8% increase in daily visits over the holiday season. Retailers in these segments can capitalize on their holiday popularity and stand out amidst the crowd by promoting their brand early and ensuring their staffing and inventory can accommodate the season’s traffic increases.
The holidays are also a time for entertainment – and purchasing gifts for hosts – which likely helped drive the 48.4% and 41.7% traffic increases at liquor stores and at furniture & home furnishings retailers, respectively. Superstores and discount & dollar stores – with their selection of affordable giftable products and entertainment essentials – also saw holiday-driven visit bumps of 21.2% and 20.2%, respectively. Retailers may choose to highlight seasonal items and hosting-friendly products to increase these traffic bumps in 2025.
Pet stores & services received a smaller (10.0%) bump than the wider retail average – indicating that, although some shoppers buy gifts for their fur babies, pets may not be at the top of most Americans’ gift lists. And visits to the home improvement segment were essentially on par with the pre-holiday period – indicating that the holidays are not the time for extensive home renovation projects. But home improvement chains looking to get in on the holiday action might consider promoting decorations and smaller giftable items in December.
And despite the grocery frenzy of Turkey Wednesday and Christmas Eve Eve, the Grocery segment received a relatively minor holiday boost of 5.0% – perhaps due to holiday travelers skipping their weekly grocery haul. Grocers who lean into prepared foods or pre-packaged meal kits might get an additional bump.
Although the holidays drive retail visit surges across the country, some regions see a bigger traffic bump than others.
In December 2024, almost all 50 states (with the exception of Wyoming ) received a holiday-driven retail traffic boost ranging from a 3.3% (Montana) to a 16.8% (New Hampshire). On a regional basis, the South received the largest increase: The West South Central, East South Central, and South Atlantic divisions received a collective 12.2% increase in daily visits between Black Friday and New Years Eve compared to the pre-Black Friday daily average. (Washington, D.C. saw a slight visit decline of 0.4%, likely due to the many residents leaving the capital for the holiday break.) Retailers in this region may choose to increase staffing and inventory ahead of the 2025 holiday season to handle the increased demand.
Meanwhile, the Midwest region had the smallest holiday-driven traffic spike (9.2%) – despite starting the season ahead of the pack, with the highest Black Friday weekend visit boost. This suggests that Midwestern retailers may have more success with early promotions than with last-minute discounts.
While the holiday season drove an overall retail visit boost nationwide, diving deeper into the data reveals that different retail segments peak at different points of the holiday season.
Most categories – especially the ones that tend to offer steep post-Thanksgiving discounts, such as recreational & sporting goods, department stores, electronics stores, and beauty retailers – received the biggest visit spikes on Black Friday. Retailers in these categories may benefit from promotional campaigns ahead of Thanksgiving to cater to early shoppers and maximize their performance on their busiest day.
Other segments that carry more affordable gifts, stocking stuffers, and food items gained momentum as Christmas approached – with superstores visits spiking on December 23rd and discount & dollar stores peaking on December 24th. These retailers may get even larger end-of-year visit bumps by offering discounts and bundles to last-minute shoppers.
The grocery segment received its largest boost ahead of Thanksgiving, with visits also surging on the days before Christmas as home cooks picked up supplies for the holiday dinner. Grocers who can save their shoppers time during this busy period by offering curbside pickup, pre-prepped ingredients or meal kits, and other conveniences may see particularly strong performances in 2025.
Calendar shifts also play an important role in shaping holiday shopping patterns. Last year, Super Saturday and “Christmas Eve Eve” – each a significant milestone in its own right – coincided on December 23rd, 2023 to create a supercharged shopping event that generated massive visit spikes at retailers across categories.
But in 2024, when the milestones occurred separately, important differences emerged between retailers. Gift-shopping destinations like Macy’s, Nordstrom, and Best Buy saw bigger visit spikes on Super Saturday, while retailers like Target, Walmart, and Costco – carrying both gifts and food items – saw visits surge higher on December 23rd. Dollar Tree, a prime destination for affordable stocking stuffers, also experienced a more pronounced visit spike on Super Saturday.
Predictably, this year’s pre-Christmas milestones generally drove smaller individual visit spikes, as shoppers spread their errands across a longer period. But the stand-alone Super Saturday on December 21st 2024 also allowed consumers to prioritize gift-shopping on Saturday and shop for groceries and last minute stocking stuffers on December 23rd – benefiting certain retailers.
Nordstrom, for instance, saw visits soar to 215.9% above the chain’s 2024 daily average on December 21, 2024 – surpassing the 196.2% increase recorded on December 23, 2023. Macy’s also experienced a slightly higher Super Saturday visit boost this year. Next year, retailers can expect another spread-out pre-Christmas shopping period, with Super Saturday falling on December 20th, 2025 – five days before the holiday. Gift-focused retailers can leverage this timing by ramping up promotions in the run-up to Super Saturday – or by enhancing offerings on December 23rd to capture more late-season shoppers.
Big box retailers like Target, Walmart, and Costco, conversely, can double down on December 23rd or amplify earlier deals to capture a larger share of Super Saturday traffic. And retailers across categories can benefit from the more extended last-minute shopping period by implementing multi-day sales and promotions that encourage repeat visits and drive traffic throughout the week.
Turkey Wednesday – the day before Thanksgiving – is traditionally the grocery sector’s time to shine. And this year didn’t disappoint: On November 27th, 2024, visits to traditional grocery mainstays like Kroger, Safeway, and H-E-B shot up by a remarkable 66.9% to 79.2% compared to the 2024 daily average. And on December 23rd, foot traffic to the chains rose once again, though somewhat more moderately, as shoppers geared up for Christmas celebrations.
But the holiday season stock-up, it turns out, is about more than just food. Whether to help smooth out the rough edges of family interactions or to take celebrations to the next level, consumers also make pre-holiday runs to liquor stores. On Turkey Wednesday, leading spirit purveyors outperformed traditional grocery stores with epic 140.1% to 236.5% visit spikes. And the day before Christmas Eve was an even bigger milestone for the segment, with foot traffic skyrocketing by a staggering 153.6% to 283.8% above daily averages.
Ethnic supermarkets – chains like El Super and Vallarta Supermarket – also thrived on these traditional pre-holiday grocery store milestones. But like liquor stores, they saw bigger visit spikes on December 23rd, as customers likely sought out ingredients for their festive holiday dinners.
Grocery stores seeking to maximize the power of these pre-holiday milestones in 2025 could enhance their liquor selections and launch targeted promotions in the lead-up to both Thanksgiving and Christmas.
Dining venues are also impacted by the rhythms of the holiday season – but each segment within the dining industry follows its own unique seasonal trajectory.
Visits to the fast-casual, coffee, and fine-dining segments increased the week before Thanksgiving, with fast-casual and coffee visits peaking on Wednesday and fine-dining peaking on Thanksgiving day. Both coffee and fine-dining chains also received a small traffic bump on Black Friday, with coffee traffic likely aided by consumers looking to refuel during their shopping.
But beginning in mid-December, the fine-dining category pulled ahead of the other dining segments, picking up steam as the month wore on before peaking on December 23rd and 24th. And while traffic predictably declined on Christmas Day, the drop was less pronounced than for the other analyzed segments. Fine dining then resumed its strong showing on December 26th, maintaining elevated visits through the following days, potentially reflecting its appeal as a festive holiday dining destination for families.
Coffee chains and fast-casual restaurants also enjoyed moderately elevated December traffic, with smaller visit spikes on December 23rd. Traffic to both segments then slowed during the holiday – though coffee chains continued to see higher-than-average foot traffic on Christmas Eve – before tapering off as the month drew to a close.
Looking ahead to 2025, each dining segment can take steps to maximize its holiday impact. Fine dining chains can attract more special-occasion celebrants with unique holiday-themed menu items – paired with targeted promotions that make its premium offerings more accessible to families. Meanwhile, fast-casual and coffee chains can capitalize on high-traffic days like December 23rd by catering to the needs of busy holiday shoppers – extending operating hours and offering streamlined ordering and pickup options.
The 2024 holiday season proved strong for most retail categories, with each retail category displaying a different holiday visit pattern. This year’s calendar layout also presented a unique advantage, with a longer stretch between Super Saturday and Christmas compared to last year.
By analyzing 2024 holiday regional visit trends, understanding the role that each year’s specific calendar configuration plays in shaping consumer behavior, and identifying the unique retail milestones for each chain and category, retail and dining stakeholders can refine their strategies and make the most of the 2025 holiday season.
Placer.ai observes a panel of mobile devices in order to extrapolate and generate visitation insights for a variety of locations across the U.S. This panel covers only visitors from within the United States and does not represent or take into account international visitors.
Professional sports are big business – the industry is valued at nearly $1 billion in the United States alone. And beyond the economic impact of actual ticket sales and stadium and sponsorship gains, major sporting events can have significant impacts on local industries such as tourism, dining, and hospitality. Cities hosting sports events tend to see influxes of visitors who boost tourism, spend money at restaurants and hotels, and create ripple effects that benefit entire local economies.
The 2024 Copa América, typically held in South America but hosted in the United States this year, provides a prime example of the effect sports tourism can have on local economies. The games kicked off in Atlanta, Georgia on June 20th, 2024, before moving on to other host cities and boosting hospitality traffic along the way.
This white paper dives into the data to see how the games impacted hotel visits in cities across America – and especially in Atlanta. The report uncovers the hotel tiers and brands that saw the largest visit boosts and explores visitor demographics to better understand the audiences drawn to the event.
The Copa América took place in June and July 2024, with fourteen cities – mainly across the Sunbelt – hosting games. Thousands of fans attended each event, driving up demand in local hotel markets.
Arlington, TX, saw the largest hotel visit bump during the week it hosted the games, with hospitality traffic up 23.0% compared to the metro area's weekly January to September 2024 visit average. Orlando, FL, too, enjoyed a significant visit spike (22.1%), followed by Kansas City, KS-MO (17.4%).
The Atlanta metropolitan area, for its part, also saw a significant 11.0% increase in hotel visits during its hosting week compared to the city’s weekly visit average.
The Copa América games attracted fans from across the country – from as far away as Washington State and New Hampshire, as well as from neighboring states like Florida. On the day the tournament began, 26.1% of the domestic visitors to Atlanta’s Mercedes-Benz Stadium came from over 250 miles away, up from an average of 19.7% during the rest of the year (January to September 2024). These out-of-towners likely had a significant impact on Atlanta’s local economy – through spending on accommodations, dining, and entertainment.
During the week of the Copa América game, all of the analyzed hotel types in Atlanta received a visit bump. And while some of these visits were likely unrelated to the game, the massive scale of the event means that a significant share of the visit growth was likely driven by out-of-town soccer fans. Analyzing these patterns Atlanta can provide valuable insights for hospitality stakeholders looking to attract attendees of major sporting events.
Upper Midscale hotels saw the biggest boost during the week of the event, with visits 20.8% higher than the weekly visit average between January and September 2024. Midscale and Upscale hotels also experienced significant visit increases of 15.8% and 14.0%, respectively. During the same period, visits to Luxury hotels grew by 9.0% and Economy Hotel visits rose by 7.0% compared to the January to September 2024 weekly average. Meanwhile Upper Upscale Hotels received the smallest boost, with visits up by 2.9%.
Judging by these travel patterns, it appears that most Copa América spectators prefer to stay at Midscale, Upper Midscale, or Upscale hotels during the trip.
While Upper Midscale Hotels in the Atlanta-Sandy Springs-Alpharetta metro area generally experienced the biggest visit boost during the Copa América, visit performance varied somewhat from chain to chain. TownePlace Suites and Fairfield Inn, both Upper Midscale Marriott properties, saw increases of 27.5% and 25.3%, respectively, compared to their January to September 2024 weekly averages. Other chains in the tier also enjoyed visit boosts – visits to Home2 Suites by Hilton and Hampton Inn – both Hilton chains – jumped by 17.3% and 17.4%, respectively, during the same period.
The popularity of these Upper Midscale hotels may be driven by a multitude of factors. Some, like TownePlace Suites and Home2 Suites offer kitchenettes, something that may appeal to visitors looking to save by preparing their own meals. Others, such as Fairfield Inn and Hampton Inn which offer more locations closer to the stadium may attract visitors that prioritize convenience.
Layering the STI: PopStats dataset onto Placer.ai’s captured market can provide insights into Copa América attendees by revealing the demographic attributes of census block groups (CBGs) contributing visitors to the Mercedes-Benz Stadium. (The CBGs feeding visitors to a chain or venue, weighted to reflect the share of visitors from each one, are collectively referred to as the business’ captured market.)
During the Copa América opener,Mercedes-Benz Stadium drew visitors from CBGs with a median household income (HHI) of $90.0K – well above the national median of $76.1K and similar to the median HHI during the Taylor Swift concert ($90.6K). The stadium’s trade area median HHI was even higher during the Super Bowl ($117.9K).
This visitor profile suggests that Copa América attendees – along with guests of other major cultural and sporting events – often have the means to splurge on comfortable, mid-range hotels for their stays. As Atlanta gears up to host the College Football National Championship in January 2025, the 62nd Super Bowl in February 2028, and the MLB All Star Game in July 2025, along with a host of smaller-scale events – the city can draw on historical data from past events, including the Copa América, to better understand the needs and preferences of stadium visitors and plan accordingly.
And although Upper Upscale hotels generally experienced relatively subdued growth during the Atlanta Copa América opener, some Upper Upscale properties – including Marriott’s Autograph Collection Twelve Downtown, saw visits jump. Visits to the hotel were up 19.7% during the week of the Copa América compared to the January to September 2024 weekly average.
The Twelve Downtown has become a popular lodging choice for major events in the city, likely due to its proximity to Mercedes-Benz Stadium. (The hotel is located just over a mile away from the stadium). During the Super Bowl LIII five years ago, the Twelve Downtown drew 27.9% more visits than its weekly average for January to September 2019. And during the 2023 Taylor Swift concert, the hotel saw a 25.5% visit bump.
A closer look at the median HHI of the hotel’s captured market during the three periods reveals that, despite each event attracting visitors from varying income brackets, the median HHI of visitors to the Twelve Downtown remained stable. Visitors to the hotel between January and September 2024 came from trade areas where the median HHI was $76.2K, not far off from the median HHI during the 2019 Super Bowl ($75.4K), Taylor Swift’s 2023 concert ($80.6K) and the Copa América ($76.7K).
This stability suggests that, regardless of the event, hotels attract a specific visitor base. And understanding the similarities within the demographic profiles of likely hotel visitors during different events will be key for hotels at all levels seeking to capitalize on the economic opportunities created by major local events.
The Mountain region offers employment opportunities, affordable housing, outdoors recreation, and a relatively low cost of living – which could explain why these states are emerging as major domestic migration hubs. Idaho, Nevada and Wyoming in particular have consistently attracted inbound domestic migration in recent years, as Americans continue leaving higher density regions in search of greener – and calmer – pastures.
This report uses various datasets from the Placer.ai Migration Trends Report to analyze domestic migration to Idaho, Nevada, and Wyoming. Where are people coming from? And how is recent migration impacting local population centers in these states? Keep reading to find out.
Idaho emerged as a domestic migration hotspot over the pandemic, as many Americans freed from the obligation of in-person work relocated to the Gem State. Between June 2020 and June 2024, Idaho saw positive net migration of 4.7%, more than any other state in the U.S. (This metric measures the number of people moving to a state minus the number of people leaving – expressed as a percentage of the state’s total population.) And between 2023 and 2024, Idaho remained the nation’s top domestic migration performer (see map above).
Diving into the data reveals that though people moved to Idaho from across the U.S., most of Idaho’s influx over the past four years came from neighboring West Coast and Mountain States – especially California. Former residents of the Golden State accounted for a whopping 58.1% of inbound migrants to Idaho over the analyzed period.
California’s position as the top feeder of relocators to Idaho during the analyzed period may come as no surprise, given the state’s recent population outflow and the many former California residents who have settled in the Mountain region. But Washington, Oregon, and Nevada – where inbound and outbound migration remained relatively even in recent years – have also been seeing shifts to Idaho.
Idaho has a lower tax burden, robust employment opportunities, and greater overall affordability than its top four feeder states. So some of the recent relocators likely moved to the Gem State to enjoy better economic opportunities while staying relatively close to their states of origin. And these recent Idahoans may be reshaping Idaho’s demographic and economic landscape in the process.
Most inbound migration to Idaho is concentrated in the state’s metro areas, with Boise – the capital of Idaho and the major city closest to California – consistently absorbing the highest share of net inbound migration.
But recently, other CBSAs have emerged as key destinations for new Idahoans. The location of two emerging domestic relocation hubs in particular suggests that many new Idaho residents may be looking to stay close to their areas of origin: Coeur d’Alene, located near the border with Washington, attracts its largest contingent of new residents from the Spokane, WA metro area, while Twin Falls’ top feeder area is the Elko CBSA in northern Nevada.
Twin Falls in southern Idaho has a strong job market – and has received a substantial share of inbound domestic migration over the past three years. Coeur d’Alene is also flush with economic opportunities, and after declining steadily for several years, the share of relocators heading to the metro area increased to 20.7% between June 2023 and 2024.
The chart above also reveals that the share of inbound migration heading to Boise declined slightly between June 2023 and June 2024 – following a period of consistent growth between June 2020 and June 2023 – even as the share of migration to Coeur d’Alene ballooned. This may mean that, although the state’s largest metro area may have reached its saturation point, other areas in the state are still primed to receive inbound migration.
While Nevada is losing some of its population to nearby Idaho, the Silver State is also gaining new residents of its own: Between September 2020 and September 2024, the Silver State experienced positive net migration of 3.3%. And the data indicates that many new Nevadans are choosing to settle in the state's rapidly growing suburban centers.
Zooming into the Las Vegas-Henderson CBSA reveals that much of the growth is concentrated outside the main city of Las Vegas. Instead, the more suburban cities of Enterprise, Henderson, and North Las Vegas received the largest migration bump – with Henderson and North Las Vegas’ population now surpassing that of Reno. And while year-over-year migration trends suggest that the growth is beginning to stabilize, Enterprise and Henderson are still growing significantly faster than the CBSA as a whole – indicating that the suburbs continue to draw Nevada newcomers.
Analyzing the inbound domestic migration to Enterprise – one of the fastest growing areas in the country – may shed light on the aspects of suburban Las Vegas that are driving population growth.
Many new Enterprise residents moved to the city from elsewhere in Nevada, while most out-of-state newcomers came from California or Hawaii – mirroring the migration patterns for Nevada as a whole. And according to the Niche Neighborhood Grades dataset, Enterprise is a good fit for retirees and young professionals alike, with the city ranking higher than its feeder areas with regard to a range of factors – from jobs and commute to weather.
Like with migration to the rest of the Mountain region, domestic migration to Nevada – particularly to suburban areas like Enterprise and Henderson – is likely driven by newcomers looking for more economic opportunities along with higher quality of life.
Wyoming – currently the least populous state in the country – is another Mountain region state where inbound migration is driving up the population numbers. But in the Cowboy State, urban areas – as opposed to suburban ones – seem to be the main magnets for population growth.
The Cheyenne, Wyoming CBSA – home to Wyoming’s capital – is the largest metro area in the state. And analyzing the CBSA’s population trends over the past six years reveals a recent shift in Wyoming’s inbound migration patterns.
Cheyenne’s population is mostly suburban, and the CBSA’s suburban areas remain popular with newcomers – suburban Cheyenne has also seen steady population growth since January 2018. But when the CBSA became a popular relocation destination over the pandemic, many newcomers to the Cheyenne region chose to move to metro area’s more rural areas: By April 2022, Cheyenne’s rural population had jumped by 10.8% compared to a January 2018 baseline, compared to a 5.9% and 3.9% increase in the CBSA’s suburban and urban populations, respectively.
As the country opened back up, however, the number of rural Cheyenne residents dropped back down – and by September 2024, Cheyenne’s rural population was only 0.1% bigger than it had been in January 2018. The population growth in suburban Cheyenne also slowed down, with the September 2024 suburban population numbers more or less on par with the April 2022 figures.
Now, Cheyenne’s urban areas have overtaken both rural and suburban areas in terms of population growth: In September 2024, Cheyenne’s urban population was 9.4% bigger than in January 2018, compared to 5.2% and 0.1% growth for the suburban and urban areas, respectively.
Despite the growth in Cheyenne’s urban population, the suburbs still remain the most populous – as of September 2024, 71.2% of the CBSA’s population resided in suburban areas. But the continued growth of Cheyenne’s urban population may reflect a rising demand among Wyomingites for amenities and economic opportunities unavailable elsewhere in the state, mirroring the trend in Idaho’s urban CBSAs such as Boise and Coeur d'Alene.
Cheyenne’s urban growth could be partially due to shifts in migration patterns. At the height of the pandemic, most newcomers to Cheyenne were coming from out of state, perhaps drawn by the quiet and spaciousness of rural Wyoming. But since 2022, the share of migration to Cheyenne from within Wyoming has grown – coinciding with the population increase in its urban areas and suggesting that Cheyenne's amenities are attracting more residents statewide.
This growing intra-state migration to Cheyenne’s urban areas underscores the city’s evolving role as a hub within Wyoming, appealing not just to newcomers from outside the state but increasingly to Wyoming residents seeking the benefits of a more urban lifestyle relative to the rest of the state.
The Mountain States are solidifying their status as key migration hubs in the U.S., driven by economic opportunities, affordable living, and lifestyle appeal. Between September 2023 and September 2024, Idaho, Nevada, and Wyoming all experienced significant population growth due to inbound domestic migration. In Idaho, newcomers from neighboring states are boosting the population of the Gem State’s major metro areas. Meanwhile the Cheyenne, Wyoming, CBSA is emerging as a focal point for intra-state migration, with urban Cheyenne seeing particularly pronounced growth. And in Nevada, suburban hubs like Henderson and Enterprise are welcoming new arrivals seeking a balance of suburban comfort and economic potential. With the cost of living continuing to increase – and the Mountain region offering something for everyone through its various states – Idaho, Nevada, and Wyoming are likely to remain top migration destinations in 2025 and beyond.
