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Consumers continue to navigate high food costs and cautious spending, and some of the largest quick-service dining operators in the country are feeling the effects. We analyzed the visit data for leading QSR players Yum! Brands (YUM) and Restaurant Brands International (RBI) to assess their performance in the third quarter of 2025.
Yum! Brands emerged as a success story in Q1 and Q2 2025, with both visits and average visits per location showing moderate growth. That momentum has continued into Q3, with overall visits elevated by a modest 0.3% and average visits per location rising 1.3% – a strong showing in a period where the overall QSR sector has been showing signs of strain.
Taco Bell has long served as Yum! Brands’ primary U.S. growth engine, delivering 9.0% and 4.0% YoY same-store sales growth in Q1 and Q2 2025, respectively. And in Q3 2025, the brand continued to thrive – though visits increased at a slightly slower pace than in Q2. Through initiatives like its $3 Y2K menu and the rollout of Live Más Cafés and specialty beverages tailored to Gen Z tastes, Taco Bell continues to balance value, nostalgia, and innovation – driving steady traffic and strengthening its connection with consumers.
The big surprises of Q3 were KFC and Pizza Hut, both of which showed meaningful improvements in foot traffic after several quarters of underperformance. At Pizza Hut, the $2-Buck Tuesday promotion that ran through most of July and August drew strong weekday crowds, helping to lift same-store visits 0.6% year-over-year.
Meanwhile, at KFC, there are early signs that the brand’s “Kentucky Fried Comeback” initiative is beginning to pay off. Same-store visits increased 1.1% YoY in Q3, a substantial improvement from Q2, when same-store sales fell 5.0% and same-store traffic declined 4.6% YoY. The return of fan-favorite menu items like Potato Wedges and Hot & Spicy Wings also appears to have helped reignite consumer enthusiasm.
Restaurant Brands International (RBI), owner of Burger King, Popeyes, Tim Hortons, and Firehouse Subs, saw visits slow in Q3 2025. Overall traffic declined 3.3% YoY, slightly more than the wider QSR category, though average visits per location outperformed QSR with a smaller 2.3% drop.
RBI’s trajectory is largely driven by Burger King, which in Q3 2025 saw traffic decline by 3.6% YoY. Still, same-store visits to BK fell only 1.8% YoY, showing the brand’s success in sustaining traffic levels in a challenging QSR landscape. Popeyes experienced a modest same-store traffic decline, while Time Hortons saw a steeper drop.
RBI’s fast-casual Firehouse Subs, however, posted YoY visit growth, with overall visits up 1.6% and same-store visits holding steady at 0.6% – impressive performance even as the chain continues to expand its unit count. Part of this strength may stem from the chain’s relatively affluent customer base – according to data from STI:PopStats, Firehouse Subs’ captured market had a median household income (HHI) of $76.3K in Q3, compared to $67.0K for Burger King, $67.8K for Popeye’s, and $68.1K for Tim Hortons.
With consumer caution reshaping dining habits, even top QSR brands are feeling the pinch. Can Yum! sustain its momentum into Q4 or will broader dining headwinds slow its pace? And will RBI’s same-store visit trajectory continue to outpace the wider segment?
For the most up-to-date dining data, check out Placer.ai’s free tools.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
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For much of the past few years, Shake Shack and Wingstop seemed unstoppable, riding the fast-casual boom with strong traffic, loyal followings, and steady expansion. But as consumer spending patterns evolve, the latest visitation data suggests both brands are entering a new phase. We took a closer look at their Q3 visitation trends to see what foot traffic trends reveal about their performance.
Diving into Shake Shack’s foot traffic reveals the story of a brand growing through expansion. Overall visits to the chain grew by 15.1% in Q3 2025, an impressive increase in a period of cooling consumer sentiment. However, same-store visits slowed slightly, suggesting that this growth is a result of a rapidly expanding fleet rather than increased visitation at existing stores.
These traffic metrics align with recent company reports – in Q2 2025, overall revenue rose 12.6% in the wake of new store openings, while same-store sales inched up just 1.8% YoY, buoyed by higher menu prices. Shake Shack’s ability to rapidly expand its fleet while maintaining essentially stable same-store foot traffic – even while raising prices – suggests that the chain’s higher-income customer base continues to see Shake Shack as an affordable indulgence even in a cautious spending climate.
Wingstop is also in expansion mode, adding stores at a brisk pace this year. But since mid-summer, overall foot traffic growth has stagnated, with Q3 showing a 2.8% YoY decline and same-store visits falling even more sharply.
Part of this drop reflects an exceptionally tough comparison to Q3 2024, when visits surged 24.2% YoY overall and 14.0% on a same-store basis. (By contrast, Shake Shack saw overall visits increase 19.1%, while same-store visits held roughly flat at -0.8% during the same period).
Wingstop’s YoY visit slowdown should also be viewed in the context of its expanding digital business – online orders rose to 72.2% of total sales in Q2 2025. The chain’s growing digital business helped deliver a stronger-than-expected Q2, which saw domestic same-store sales down just 1.9%, despite lapping 28.7% growth in Q2 2024.
The company continues to expand aggressively, adding more than 120 net new restaurants in Q2 alone. Still, Wingstop’s leadership has acknowledged that near-term volatility may be expected, given exceptionally strong comparisons to 2024 and ongoing economic uncertainty affecting its more value-conscious customers.
Against this challenging backdrop, both brands have found extra strength in specials and limited-time offers (LTOs), which continue to drive measurable visit lifts to their restaurants.
Wingstop’s positioning closer to the value end of fast-casual makes it more vulnerable to inflation fatigue – and makes short-term specials all the more appealing to its customers. Indeed, visits jumped to their highest levels all year during the week of National Chicken Wing Day (July 29, 2025), when the chain lured budget-conscious diners with a free wing promotion.
Meanwhile, Shake Shack saw visit upticks during the weeks of May 26 and June 23 – the first likely driven in part by its free ShackBurger offer on orders over $10, and the second by the return of its viral Dubai Chocolate Shake.
Together, these bursts of activity reinforce a key point: Both chains are navigating a market where consumers are more selective, but still willing to show up for the right product, price, or promotion.
Both Shake Shack and Wingstop have entered a more measured phase of growth in 2025. Expansion remains central to each brand’s strategy, but digital engagement and timely promotions are playing an increasingly important role. As consumers become more selective, balancing scale with loyalty and value will likely define the next stage of growth for each chain.
For the most up-to-date dining data, check out Placer.ai’s free tools.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
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The quick-service restaurant category has seen mixed results this past quarter, as softer consumer spending continues to pressure much of the sector. Yet the coffee subcategory continues to thrive, with much of its success coming from smaller brands.
We took a closer look at the visitation trends for the category, across major brands and smaller ones, to pinpoint where this growth is happening.
Even with consumers tightening their belts, coffee chains are holding their own. Visits to the coffee segment were up 1.4% YoY in 2025, compared to a 2.7% drop across the broader quick-service restaurant (QSR) segment.
But digging deeper into average visits per location tells a more nuanced story: Visits to individual coffee venues declined 2.9% in Q3, only slightly outperforming the 3.3% drop across the wider QSR segment. In other words, coffee’s visit growth is being powered primarily by chain expansion rather than heavier traffic to existing units. Still, the category’s ability to sustain growth amid consumer pullbacks highlights coffee’s unique staying power – an everyday indulgence that consumers seem unwilling to give up, even as other affordable dining luxuries lose steam.
Starbucks and Dunkin’ are the two largest coffee chains in the United States by wide margins – Dunkin’ recently celebrated the opening of its 10,000th store, while Starbucks boasts roughly 17,230 locations nationwide. And despite ongoing challenges in the broader QSR segment, both coffee behemoths maintained relatively stable overall visit trends in Q3 2025. Starbucks saw a modest -1.7% decline in total visits compared to 2024, while Dunkin’ visits dipped by just -0.7%.
Dunkin’, however, outperformed Starbucks on a same-store basis, holding nearly flat with just a 1.7% decline – likely reflecting its stronger value positioning. Starbucks, by contrast, saw same-store visits fall 5.2% YoY, though the return of its Pumpkin Spice Latte once again provided a substantial lift. Both brands also experienced a slowdown in September, suggesting that consumers may be pulling back on small indulgences as they shift discretionary spending toward holiday gifts and larger upcoming expenses.
Even as Starbucks and Dunkin’ anchor the national market, smaller brands are driving much of the coffee category’s momentum – including the ever-popular Oregon-based Dutch Bros. The drive-thru brand has been on a major growth streak over the past several years, adding new locations at a brisk pace with a goal of reaching 2,029 units by 2029.
In Q3 2025, total visits to Dutch Bros rose 8.8% year-over-year, while same-store visits hovered just below 2024 levels – a modest slowdown from Q2, when total visits increased 13.8% and same-store visits rose 1.9%, consistent with strong quarterly comps. Still, maintaining nearly steady traffic amid such rapid expansion points to healthy, sustained demand and strong brand loyalty, even as the chain continues its robust growth push.
The meteoric rise of several even smaller coffee chains is also fueling the category’s growth. In Q3 2025, many of these emerging players saw double-digit visit gains, signaling that expansion opportunities in the coffee space extend well beyond the established giants.
7 Brew Coffee, one of the country’s fastest-growing coffee chains, led the visit growth pack, with foot traffic up 80.4% compared to Q3 2024 and same-store visits climbing an impressive 19.4%. Better Buzz Coffee Roasters followed with visits up 72.3% and a 2.4% rise in same-store visits – suggesting that its footprint expansion is being well-received. Florida chain Foxtail Coffee was the third growth leader in Q3 2025, with visits increasing 46.8% year-over-year, reflecting its growing footprint in states like Michigan and Georgia. Meanwhile, Black Rock Coffee Bar, which made headlines with a successful IPO last month, saw visits climb 6.5%, even as same-store visits edged just under 2024 levels.
The growing strength of these regional brands – many of which, like Dutch Bros, emphasize speed and convenience through drive-thru formats – could reshape the competitive coffee landscape heading into 2026.
While the wider dining sector is contracting, the coffee space is holding firm, with small chains helping to drive much of the segment’s growth.
For the most up-to-date dining data, check out Placer.ai’s free tools.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
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As consumers continue to navigate economic pressures and many full-service dining chains face softer demand, two major players – Chili’s, under Brinker International, and Texas Roadhouse, part of Texas Roadhouse Inc. – are standing out for their ability to drive sustained traffic growth. Using location analytics, we revisit the companies’ previous performance and provide a data-driven context for what they may reveal in upcoming earnings reports.
Chili’s has emerged as a standout in full-service dining, delivering strong year-over-year (YoY) growth in both overall and same-store visits in Q2 – results consistent with Brinker’s own reporting. And with similarly elevated visit trends in Q3, management is likely to echo these results in its upcoming earnings commentary.
Texas Roadhouse also reported higher traffic and comp sales in Q2 2025, and given the YoY gains in both overall and same-store visits in Q3, the company is likely to highlight a similar trend in its upcoming results.
And while both Chili’s and Texas Roadhouse are driving strong traffic, each is pursuing growth through distinct strategies. Chili’s is focused on simplifying its menu and modernizing kitchen and dining-room technology – moves designed to improve the quality of the guest experience and boost efficiency. Texas Roadhouse, by contrast, continues to prioritize unit expansion while also rolling out a digital kitchen format to enhance operational efficiency and better support off-premise sales.
In order to offset rising costs, both Chili’s and Texas Roadhouse management have announced modest menu price increases in the near future, but the key question is how their respective customer bases will respond.
Both Chili’s and Texas Roadhouse employ a barbell pricing strategy – keeping certain menu items at accessible price points while also offering more premium options. This approach enables the brands to emphasize value during periods of economic pressure while still catering to diners splurging on celebratory experiences. Each brand, however, takes a different approach; while Chili’s embraces viral deals, Texas Roadhouse emphasizes everyday value and doesn’t run promotions.
The graph below shows that the median household income in both Chili’s and Texas Roadhouse captured trade areas is consistently below the nationwide benchmark of $79.6K per year – underscoring the importance for these brands to maintain a strong value proposition that resonates with price-sensitive diners.
Between Q3 2022 and Q3 2023, the median HHI of Chili’s and Texas Roadhouse’s visitors increased by about $1K – suggesting more resilience and the means to trade-up to higher-priced menu items among the brands’ audiences.
But between Q3 2024 and Q3 2025, the rise in diners’ median HHI appears to have plateaued: Chili’s median HHI dipped slightly while Texas Roadhouse’s rose by just a couple hundred dollars. This trend indicates that both brands are currently resonating most with middle- and lower-income consumers – understandable, as Chili’s, for one, continues to emphasize its 3 For Me value play and reinforce value perception. It remains to be seen whether these brands’ strong value positioning will continue to hold appeal among lower-income diners if menu prices rise and the perceived value equation shifts – or whether they will increasingly rely on higher-income guests.
Still, a closer look at captured market household incomes by bracket shows that both chains attract significant shares of high-income diners. While the median household incomes in Chili’s and Texas Roadhouse’s captured markets remain below the nationwide benchmark, in Q3 2025 both brands were on par with the nationwide average – or even slightly over-indexed – for households earning between $100K and $150K per year.
This suggests that higher-income households already represent a meaningful share of visits to both chains – a group with the spending power to help sustain traffic and trade up to premium menu items. Targeting households with incomes up to $150K per year could further strengthen Chili’s and Texas Roadhouse’s resilience amid a potential softening in consumer spending.
Chili’s and Texas Roadhouse are both navigating a shifting dining landscape by balancing value and experience through distinct strategies. Chili’s continues to refine operations and emphasize promotions, while Texas Roadhouse leans on expansion and consistent everyday value. As economic pressures evolve, both brands’ ability to maintain strong value perceptions while engaging higher-income diners will be key to sustaining momentum and traffic resilience.
For more data-driven retail insights, visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
October once marked the calm before the holiday storm, but in recent years, it has become an important launch point for seasonal promotions. And the stakes seem even higher this year as retailers aim to capture demand from price-conscious consumers; battered by inflation and wary of potential tariff-driven price hikes and product shortages. We analyzed visit patterns across several major chains that launched early-October promotions – along with activity at e-commerce distribution centers – to understand how these events shaped the opening act of the holiday retail season.
The first full week of October has become a retail battleground, as major players – Amazon, Best Buy, Target, Walmart, and Kohl’s – all rolled out overlapping promotions designed to capture early holiday demand and pull spending forward before the traditional Black Friday surge.
As the graph below shows, in-store traffic to Walmart and Target during their October 2025 sales events – which ran on the equivalent dates as in 2024 – trailed last year’s levels. Even Kohl’s, which extended its event from three days last year to four this year, experienced a modest year-over-year (YoY) decline in visits compared to the corresponding dates in 2024 – though the chain, which closed several locations over the past year, saw average visits per location hold steady at -0.8% YoY. This suggests that some shoppers may simply be cutting back, or expecting deeper discounts later in the season – particularly as tighter household budgets leave less room for discretionary spending this year.
However, Best Buy – which launched its “Techtober” event to compete directly with other major sales this October – saw visits rise 2.2% compared to the same days in 2024, when no equivalent promotion was held. This indicates that consumers were drawn both by the novelty of Best Buy’s new event and by the strong value proposition of its tech-focused deals.
Analysis of both in-store visits and activity at e-commerce distribution centers – including those operated by Amazon, Walmart, and Target – before and during the early-October promotional period offers a more nuanced view of how this window fits into the broader holiday retail season.
The graph below shows that daily foot traffic at e-commerce distribution centers – a proxy for employee and partner activity related to inventory buildup and order fulfillment – rose above average in late September 2025, ahead of the anticipated October promotions. Meanwhile, consumers appeared to be holding back on in-store visits, waiting for expected October discounts.
Then, e-commerce distribution center activity surged during the promotional period itself (October 5–12) as orders were placed and prepared for shipment, underscoring the critical online component driving the success of October sales events for retailers.
At the same time, in-store traffic at Walmart, Target, Kohl’s, and Best Buy also increased compared to late September, reaffirming consumers’ interest in potentially cost-saving hybrid shopping options and setting the tone for the rest of the holiday season.
Notably, Best Buy’s strongest surge in visits occurred during its overlap with Amazon’s Prime Big Deal Days (October 7-8), suggesting that shoppers may have been cherry-picking deals across platforms – a sign that retailers can benefit from the heightened product awareness generated by concurrent sales events.
And Kohl’s largest visit surge of the promotional period occurred just after its main sales event, on October 10th. This post-sale visit surge appears to have been fueled by the chain’s Kohl’s Cash promotion, which allowed customers to earn $10 for every $50 spent during the sale and redeem it for a limited period beginning October 10th. This strategy effectively extended the impact of the sale beyond its official end date, encouraging incremental spending and driving traffic even after the core discount window had closed.
The early-October promotional window has evolved into a meaningful, multi-channel retail moment. As shoppers search for deeper discounts, early events continue to play a strategic role in-store and online.
Will these retailers turn early-season promotions into lasting momentum throughout the holidays? Visit Placer.ai/anchor to find out.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
As we enter the final quarter of 2025, the retail landscape has been defined by an eventful year in consumer behavior – and by more uncertainty heading into the holidays than in recent memory. The year has been marked by volatile retail traffic, reflecting a consumer base grappling with macroeconomic uncertainty, the impact of tariffs, and a growing insistence on deep discounts.
This choppiness is clearly illustrated in the year-over-year (YoY) weekly visit trends for our Placer 100 Retail Index, as shown below. But despite the turbulence, our visitation data reveals some key trends that are already painting a clear picture of what to expect this holiday season.
One notable pattern is the growing visibility of a “two-tier economy” – a theme we also explored in our recent look at the restaurant category. Affluent consumers appear confident, largely driven by the "wealth effect." With strong financial markets, a healthy housing market, and the positive impact of recent interest rate cuts, this demographic has seen its net worth grow and continues to spend on discretionary goods and services.
This confidence is clearly visible in our retail visitation data, which shows strong performance in categories catering to higher-income shoppers. Luxury department stores, specialty and fresh-format grocers, and fine-dining restaurants are all experiencing steady traffic, indicating this key consumer group is well-positioned to spend this holiday season.
By contrast, lower- to middle-income households face mounting cost-of-living pressures that have clearly impacted their discretionary spending. As shown in the first graph above, our data shows a notable softening across the broader retail and restaurant landscape in late August, September, and early October as these consumers grapple with economic uncertainty and the initial effects of tariff-related price increases. This cautious stance has prompted a distinct shift in behavior; consumers are not just pulling back, but actively trading down to more affordable retail channels. We've seen this manifest in increased traffic to value-oriented grocers, warehouse clubs, dollar stores, and off-price apparel chains as households look to stretch their budgets.
Softening visitation trends among lower- and middle-income consumers help explain another key trend – the early start to this year’s holiday promotional season, which began as early as September, well before Amazon’s “Big Deal Days” ignited the broader deal-hunting frenzy. Our data indicates this consumer segment is being highly strategic, leading to foot traffic that spikes during major sales events, but remains subdued during non-promotional periods. Consequently, retailers are caught in a promotional arms race, pushing sales earlier than ever in a fierce attempt to attract these value-seeking shoppers and, more importantly, lock in a share of their limited holiday budgets before they are spent elsewhere.
This dynamic creates a precarious balancing act for retailers. A potential slowdown in manufacturing and port activity could lead to inventory challenges, creating a perfect storm when combined with a consumer base conditioned to seek out deep discounts. This environment suggests that precise inventory management and flawless promotional timing won't just be important – they will be the critical factors separating the winners from the losers this holiday season.
Still, promotions don’t just have to be about price cuts. Pop-culture tie-ins and strategic product launches have also proven effective at driving retail traffic this year – and could be particularly impactful during the holiday season.
This holiday season, retailers will be increasingly dependent on affluent consumers, as lower- and middle-income shoppers are forced to balance "needs versus wants." This doesn't mean this group has stopped spending, but that their priorities have shifted. And to succeed this holiday season, retailers will need to meet both sides of the consumer divide – delivering value where it matters most and using strategic, well-timed promotions to drive engagement across income levels.
For more data-driven retail analyses follow Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
In today’s retail landscape, consumer behavior is influenced by a multitude of factors, directly impacting the success of products and brands. This report explores the latest trends in value perception, shopping behavior, and media consumption that impact which brands consumers are most likely to engage with – and how.
In the apparel space, consumers continue to prioritize value and unique merchandise.
Analysis of visits to various apparel categories reveals a steady increase in the share of visits going to off-price retailers and thrift stores at the expense of traditional apparel chains.
And the popularity of off-price chains and thrift stores appears to be widespread across multiple audience segments. Analyzing trade area data with the Experian: Mosaic psychographic dataset reveals a clear preference for second-hand retailers among both younger (ages 25-30) and older (51+) consumer segments. Meanwhile, middle-class parents aged 36-45 with teenagers – the “Family Union” segment – are significantly more likely to shop at off-price apparel stores, highlighting their emphasis on buying new, while saving both time and money.
This suggests that the powerful blend of treasure-hunting and deep value, central to both the off-price and thrift experiences, is driving traffic from a variety of audiences, and that other industries could benefit from combining affordability with the allure of unique products.
Diving deeper into the location intelligence for the apparel space further highlights thrift and off-price’s broad appeal – and that a combination of quality and price motivates consumers to visit different retailers.
Between 2019 and 2024, the share of Bloomingdale’s, Saks Fifth Avenue, Neiman Marcus, and Nordstrom visitors that also visited a Goodwill or Ross Dress for Less increased significantly.
And while this could mean that the current economic climate is causing some higher-income consumers to trade down to lower-priced retailers, it could also be that consumers are prioritizing sustainability and seeking value in terms of “bang for their buck” – shopping a combination of retailers depending on the cost versus quality considerations for each purchase.
Consumers increasingly expect to shop on their own terms, opting for a more flexible shopping experience that blurs the lines between traditional retail channels and categories.
Superstores and warehouse stores, for example, often evoke the image of navigating aisle after aisle of nearly every product imaginable – a time-consuming endeavor given the sheer size of their stores. But the latest location intelligence shows that more consumers are turning to these retailers for super-quick shopping trips.
Between 2019 and 2024, the share of visits lasting less than ten minutes at Target, Walmart, BJ’s Wholesale Club, Sam’s Club, and to a lesser extent Costco, rose steadily – perhaps due to increased use of flexible BOPIS (buy online, pick-up in-store) and curbside pick-up options. These stores may also be seeing a rise in consumers popping in to grab just a few items as-needed or to cherry-pick particular deals to complement their larger online shopping orders.
This trend highlights the demand for frictionless store experiences that allow visitors to conveniently shop or pick up orders even at large physical retailers.
And the breaking down of traditional retail silos isn’t limited to big-box chains. Diving into the data for quick service restaurants (QSR), fast casual chains, and grocery stores indicates that more consumers are also looking for new ways to grab a convenient bite.
Since 2019, grocery stores have been claiming an increasingly large share of the midday short visit pie – i.e. visits between 11:00 AM 3:00 PM lasting less than ten minutes – at the expense of QSR chains. This suggests that consumers seeking quick and affordable lunches are increasingly turning to grocery stores to pick up a few items or take advantage of self-service food bars. Notably, the rise in supermarket lunching hasn’t come at the expense of fast-casual restaurants, which have also upped their quick-service games – and have seen a small increase in their share of the quick lunchtime crowd over the past five years.
While some of QSR’s relative decline in short lunchtime visits could be due to discontent with rising fast-food prices, it’s clear that an increasing share of consumers see grocery and fast-casual chains as viable options during the lunch rush.
In 2025, tapping into hot trends and creating viral moments are among the most powerful tools for amplifying promotions and driving foot traffic to physical stores.
Retailers across categories have successfully harnessed the power of pop culture collaborations to generate excitement – and visits – by leaning into trending themes. On October 8th, 2024, for example, Wendy’s launched its epic Krabby Patty Collab, inspired by the beloved SpongeBob franchise. And during the week of the offering, the chain experienced a remarkable 21.5% increase in foot traffic compared to an average week that year.
Similarly, Crumbl – adept at creating buzz through manufactured scarcity – sparked a frenzy with the debut of its exclusive Olivia Rodrigo GUTS cookie. Initially available only at select locations near the artist’s concert venues, the cookie was launched nationwide for a limited time from August 19th to 24th, 2024. This buzz-driven release resulted in a 27.7% traffic surge during the week of the launch, as fans rushed to get a taste of the star-studded treat.
And it’s not just dining chains benefiting from these pop-culture moments. On February 16th, 2025, Bath & Body Works launched a Disney Princess-inspired fragrance line, perfect for fans of Cinderella, Ariel, Belle, Jasmine, Moana, and Tiana. The collaboration resonated, fueling a 23.2% visit spike for the chain.
While tapping into existing pop-culture trends has the ability to drive traffic, so does creating a new one. Analysis of movie theater visits on National Popcorn Day (Sunday, January 19th, 2025) shows how initiating a trend can spur social media engagement and impact in-person traffic to physical retail spaces.
National Popcorn Day was a successful promotional holiday across the movie theater industry in 2025. Both Regal Cinemas and AMC Theatres offered popcorn-based promotions on the day, but Cinemark’s “Bring Your Own Bucket” campaign, in particular, appears to have spurred a significant foot traffic boost during the event.
Visits to Cinemark on National Popcorn Day in 2025 increased 57.5% relative to the Sunday visit average for January and February 2025, as movie-goers showed off their out-of-the-bucket popcorn receptacles on social media. Clearly, by starting a trend that invited creativity and expression, Cinemark was able to amplify the impact of its National Popcorn Day promotion.
Location intelligence illuminates some of the key trends shaping consumer behavior in 2025. The data reveals that value-driven shopping, demand for flexibility across touchpoints, and the power of unique retail moments have the power to drive consumer engagement and the success of retail categories, brands, and products.
Placer.ai observes a panel of mobile devices in order to extrapolate and generate visitation insights for a variety of locations across the U.S. This panel covers only visitors from within the United States and does not represent or take into account international visitors.
Downtown districts in the nation’s major cities attract domestic travelers all year long with their iconic sights, lively entertainment, and diverse dining offerings. But each hub follows its own rhythm, shaped by distinct seasonal peaks and dips in visitor flow.
This white paper examines downtown hotel visitation patterns in four of the nation’s most popular destinations for domestic tourists: Miami, Chicago, New York, and Los Angeles. Focusing on 20 downtown hotels in each city, the analysis explores seasonal variations in domestic travel, city-specific dynamics, and differentiating factors.
Domestic tourism has rebounded strongly in recent years, and hotels in Miami and Chicago have been the biggest beneficiaries. In 2024, visits to analyzed hotels in each of these cities’ downtown areas grew by 8.9% and 7.4%, respectively, compared to 2023. Meanwhile, hotels in downtown and midtown Manhattan saw a more modest 2.0% increase, while Los Angeles experienced a slight year-over-year (YoY) decline in downtown hotel visits.
One factor that may be driving Miami and Chicago’s stronger performance is their higher proportion of long-distance visitors, defined as those visiting from over 250 miles away. Miami remains a top destination for snowbirds and spring breakers, while Chicago serves as a cultural and entertainment hub for the sprawling Midwest. These long-distance leisure travelers may be more likely to splurge on downtown hotel stays during their trips, helping drive hotel visit growth in the two cities.
By contrast, hotels in the Los Angeles and Manhattan city centers drew lower shares of domestic travelers coming from less than 250 miles away. These shorter-haul domestic tourists may be less likely to splurge on downtown hotels than those taking longer vacations. Both cities are also surrounded by numerous regional getaway options that can draw long-haul leisure travelers away from their downtown cores.
Each of the four analyzed cities has its own unique ebbs and flows – and city center hotel visits reflect these patterns. Miami, with its warm, sunny climate, experiences influxes of tourists during the winter and spring, with March seeing the biggest jump in downtown hotel visits last year (13.0% above the monthly visit average). Chicago, which thrives in the summer with its many festivals and events, saw its biggest downtown hotel visit bump in August. Meanwhile, Manhattan experienced a major uptick in December, likely fueled by holiday tourism and New Year celebrations, and Los Angeles visits were highest in the summertime.
What drives these seasonal visit peaks? Miami has long been a top tourism destination, especially in early spring, when snowbirds and spring breakers flock to the city for sun and relaxation. In recent years, the city has seen a rise in short-term domestic tourism, suggesting that the city is becoming increasingly popular for weekend getaways. According to the Placer.ai Tourism Dashboard, the share of domestic tourists staying just one or two nights grew from 71.7% in March 2022 to 78.3% in March 2024.
This shift aligns with an impressive increase in the magnitude of downtown Miami’s springtime hotel visit peak: In March 2022, visits to downtown hotels were 5.0% above the monthly average for the year, a share that more than doubled by 2024 to 12.9%.
These numbers may mean that more people are choosing to head to Miami for a quick break from the cold – and staying in downtown hotels to make the most of their short getaway.
Chicago’s major August visit spike was likely driven by the Windy City’s impressive lineup of major summer festivals, from Lollapalooza to the Chicago Air and Water Show, which draw thousands of attendees from across the country.
Lollapalooza fueled the largest visit spike to the city – between Thursday, August 1st and Sunday, August 4th, visits to downtown Chicago hotels surged between 51.1% and 63.8% above 2024 daily averages for those days of the week. The Air and Water Show and the Chicago Jazz Festival also generated significant hotel visit increases – highlighting the boost these events bring to the city’s tourism and hospitality sector.
The Big Apple draws a diverse mix of visitors throughout the year. But in December – the city’s peak tourist season – visitors pour in from all over the country to skate in Rockefeller Center, browse Fifth Avenue’s festive window displays and experience the city’s unique holiday magic.
And analyzing data from hotels in midtown and downtown Manhattan reveals a striking shift in the types of visitors who stay in the heart of NYC during the holiday season. While visitors from other urban centers dominated downtown hotel stays throughout most of the year – accounting for 47.9% of visits from January to November 2024 – their share dropped to 42.0% in December 2024. Meanwhile, the share of guests from suburban areas and small towns rose from 37.3% to 41.0%, and the share of guests from rural and semi-rural areas nearly doubled, from 3.5% to 6.1%.
These patterns suggest that, though Manhattan typically attracts a wide range of visitors, the holiday season is uniquely appealing to tourists from smaller towns and suburban areas. Understanding these trends can provide crucial context for hotels and civic stakeholders alike as they work to maximize the opportunities presented by the city’s December visit surge.
Los Angeles hotels also experience significant demographic shifts during peak season. In July, visits to downtown LA hotels surged by 15.3% relative to the 2024 monthly visit average. And a closer look at audience segmentation data suggests a corresponding surge in the share of "Flourishing Families" – an Experian: Mosaic segment consisting of affluent, middle-aged households with children. Throughout the year, "Flourishing Families" comprised between 7.7% and 8.7% of the census block groups (CBGs) driving visits to downtown LA hotels. But in July, this share jumped to 9.9%.
These families may be taking advantage of summer vacations to enjoy Los Angeles’ cultural attractions and entertainment. Hotels and city stakeholders who understand the appeal the city holds for this demographic can better cater to them through family-friendly promotions and strategic marketing efforts to target these households.
Downtowns are making a comeback – and hotels in the heart of the nation’s major tourist hubs are reaping the benefits. By understanding who frequents these downtown hotels and when, local businesses and civic leaders can optimize their resource management and strategic planning to make the most of these opportunities.
The New York office scene is buzzing once again, as companies from JPMorgan to Meta double down on return-to-office (RTO) mandates. But just how did New York office foot traffic fare in 2024? How did Big Apple office foot traffic compare to that of other major business hubs nationwide? And how is New York’s office recovery impacting post-COVID trends like the TGIF work week? Are office visits still concentrated mid-week, or are people coming in more on Fridays and Mondays? And how has Manhattan’s RTO affected local commuting patterns?
We dove into the data to find out.
In 2024, New York City cemented its position as the nationwide leader in office recovery. Thanks in part to remote work crackdowns by banking behemoths like Goldman Sachs, Morgan Stanley, and JPMorgan, visits to NYC office buildings in 2024 were just 13.1% below pre-pandemic (2019) levels.
For comparison, Miami’s office foot traffic remained 16.2% below pre-pandemic levels, while Atlanta, Washington D.C., and Boston saw significantly larger gaps at 28.6%, 37.8%, and 43.9%, respectively.
Perhaps unsurprisingly given the Big Apple’s robust year-over-five-year (Yo5Y) recovery, the pace of year-over-year (YoY) visit growth to NYC office buildings was somewhat slower in 2024 than in other major East Coast business centers. Still, New York’s YoY office recovery rate of 12.4% outpaced the nationwide baseline, and came in just slightly below Washington, D.C.’s 15.2% and Atlanta’s 14.6%.
Interestingly, New York’s return to office has not led to a significant retreat from the TGIF work week that emerged during COVID. In 2024, just 11.9% of weekday (Monday to Friday) visits to NYC offices took place on Fridays – only slightly more than the 11.5% recorded in 2023 and significantly below the pre-pandemic baseline of 17.2%.
Meanwhile, Monday has quietly regained its footing as the dreaded start of the New York work week. After dropping significantly in 2022 and 2023, the share of weekday office visits taking place on Mondays rebounded to 18.2% in 2024 – just slightly below 2019’s 19.5%. Still, Tuesday remained the Big Apple’s busiest in-office day of the week last year, accounting for nearly a quarter (24.6%) of weekday NYC office foot traffic.
And diving into Yo5Y data for each day of the work week shows just how much New York’s overall recovery is driven by mid-week visits – and especially Tuesday ones. In 2024, Friday visits to NYC office buildings were down 40.2% compared to 2019. But on Tuesdays, visits were essentially on par with pre-pandemic levels (-0.3%), even as nationwide office visits remained 24.6% below 2019.
Another post-COVID trend that has shown staying power in New York is the growing share of office visits coming from employees who live nearby. As hybrid schedules become the norm, it seems that those commuting more frequently are often just a short subway ride -or even a stroll- away.
The share of NYC office workers coming from less than five miles away, for example, has risen steadily since COVID, reaching 46.0% in 2024. Over the same period, the share of workers coming from 5-10 miles, 10-15 miles, or 25+ miles away has declined.
Looking at commuting trends across the East Coast helps put New York City’s shift into perspective. In 2019, NYC’s share of nearby commuters was on par with Washington, D.C. and slightly below Boston. But while both cities experienced moderate increases in local commuters between 2019 and 2024, New York pulled ahead, outpacing all other analyzed cities in its share of nearby office workers last year.
Miami and Atlanta – two other standout cities in office recovery – also saw significant growth in the percentage of short-distance commuters over the past five years. This trend underscores a broader shift: As hybrid work reshapes commuting habits, employees across multiple markets are more likely to go into the office if they live nearby, reducing reliance on long-haul commutes.
As the nation’s office recovery leader, New York offers a glimpse into what other cities can expect as office visitation rates continue to improve. Even at just 13.1% below pre-pandemic levels, NYC office visit levels continue to rise. And as recovery nears completion, trends that took hold during COVID remain firmly entrenched.
