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Fast-casual dining chain CAVA has had a great few years. The restaurant chain, which serves up health and flavor-forward Mediterranean fare, has increased its footprint massively over the past few years, and shows no signs of slowing down.
We took a closer look at the location intelligence data to understand what is driving success for the fast-casual dining chain.
CAVA, which has been opening restaurants at a rapid clip, is firmly in expansion mode. The restaurant chain featured 341 restaurants at the end of Q2 2024 – up from roughly 300 at the end of 2023 – and has set its sights on operating 1,000 locations by 2032.
Partly as a result of its growing footprint, CAVA’s foot traffic – already elevated in 2023 – has continued to surge throughout 2024. The chain achieved double-digit year-over-year (YoY) visit growth during every month of the year so far, with September visits up 24.9% YoY. By comparison, the broader fast-casual dining sector – which is also thriving – saw more modest YoY visit growth over the same period, as well as some minor YoY declines in January and September.
Still, though much of CAVA’s YoY foot traffic growth may be attributed to its rapid expansion – after all, more restaurants mean more opportunities for diners to try a lemon chicken or harissa avocado bowl – CAVA’s individual locations are also drawing more traffic. In all but one month of 2024 – January, when inclement weather led to a retail slowdown nationwide – the average number of visits to each CAVA restaurant also rose significantly. And in August and September 2024, visits per location grew by 15.0% and 9.9% YoY, respectively.
These trends suggest that CAVA’s expansion strategy is leaning into robust demand – and has succeeded in generating excitement and visit growth in both new and existing markets.
One factor that may be helping CAVA drive traffic is the growing diversity of its customer base. Analyzing changes in CAVA’s captured market over time with demographics from STI: PopStats shows that the median household income (HHI) of the brand’s visitor base has dropped over the past few years. (A chain’s captured market is obtained by weighting each census block group (CBG) in its trade area according to its share of visits to the chain in question – and thus represents the profile of the business’ actual visitor base.) In Q3 2021, the median HHI of CAVA’s captured market was $107.5k – much higher than the nationwide median of $76.1K. But as the chain has expanded, the median HHI of its visitor base has steadily declined, reaching $92.3K by Q3 2024.
Similarly, using the Spatial.ai: PersonaLive dataset to look at the psychographic makeup of CAVA’s trade areas reveals that the share of “Ultra-Wealthy Families” in the chain’s captured market has also declined – from 22.9% 2021 to 17.1% in 2024. At the same time, the share of “Young Urban Singles” grew from 5.4% to 7.3%.
This shift suggests that as CAVA expands, it is welcoming a broader and more diverse customer base – positioning it for continued growth as it opens new locations.
CAVA continues to exceed expectations, opening stores at a rapid clip while maintaining visit numbers and appealing to an ever-growing range of customers.
What might the final quarter of the year hold in store for the fast-casual chain?
Visit Placer.ai to keep up to date with the latest data-driven dining insights.
This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.
If you’ve been to your local recreation center or even shopping center lately, pickleball is definitely still going on strong. Invented in 1965 on Bainbridge Island, for many decades it was considered more of a seniors’ recreational activity. But with the recent explosion of interest and proliferation of courts, we may be about to see the same snowboarding vs skiing battle that occurred in the 1980s and 1990s, except instead of the young punks carving down the slopes, it’s people of all ages carving out Pickleball courts with tape to the dismay of their tennis-loving brethren and sound-sensitive neighbors.
According to the Sports and Fitness Industry Association (SFIA), “pickleball continues to be the fastest growing sport in America, having grown 51.8% from 2022 to 2023 and an incredible 223.5% in 4 years since 2020.” The sport has some similarities to tennis, table tennis, and badminton, but one reason it has become so popular is the social nature of it - often played as doubles - and the fact that since the court is smaller, there’s less running to engage in, but there is still the excitement of rapid volleying. The ability to serve underhand also makes it more accessible to new players.
Pickleball America bills itself as “one of the largest indoor pickleball venues in America” and with 80,000 sq ft at the Stamford Town Center, it clearly can live up to that claim. With clever events like “Dinko de Mayo” or resident events to bring a nearby living community together, pickleball could just be the glue that starts to bring people together for socialization and cure the loneliness epidemic. Indoor pickleball venues can also be a source of family fun, with lounges and fresh popcorn available, as well as foosball, table tennis, and essential board games.
Another sport that may be giving tennis and pickleball a run for its money is padel. This sport has the unique benefit of one being able to hit shots off the fence or wall, often made of glass or mesh, that is at the perimeter. So now we’re talking 3D thinking as one figures out what angles to hit.
One can fit about 2 padel courts on a tennis court, and up to 4 pickleball courts on a tennis court. So from an economics perspective, you can definitely charge for more people when playing padel or pickleball. Padel is described more as a mix of tennis, squash, and badminton and is the fastest-growing sport globally with over 25 million players in 90+ countries, per PadAthletes. At P1 Padel in Las Vegas, NV, the most popular times to frequent are in the evening from 6-8 PM. There is also a morning contingent between 9-11 AM.
Padel players at this location are quite loyal, with a majority coming 30+ times in the past 12 months.
With pickleball and padel nipping at its heels, the USTA (US Tennis Association) is fighting back with its own version of more accessible tennis, namely “red ball.” With a smaller court, a smaller racket, and balls that are up to 75% slower, this version helps newbies obtain control over the ball more quickly and has less ground to cover for those lateral runs and quick pivots. Schroeder Tennis Center in Tipp City, OH is one such location that is participating in this USTA pilot program. The bulk of visits are between 4-8 pm, which are prime post-school or post-work hours. According to the Tennis Industry Association, 23.8 million Americans ages 6 and older played tennis at least once in 2023 and 25.1 million Americans who didn’t play tennis in 2023 are “very interested” in doing so now.
Tennis has a long and storied history and iconic locations like Wimbledon and Roland Garros. What young tennis player doesn’t dream of their moment on Center Court? Tennis also has associations with country clubs and networking. It will likely remain the king of racquet sports. But these two new princes of pickleball and padel prove that tennis cannot just rest on its laurels but will need to evolve in order to stay competitive.
We’re in the midst of not only the beginning of the holiday season in retail, but also at the peak of wedding season. September and October are now the most popular months to get married, and fall weddings have become extremely popular with younger generations. Wedding planning encompasses so many different occasions, events and appointments, but none more important than wedding dress shopping.
The bridal retail space across the U.S. is incredibly fragmented, with much of the business being done by local boutiques and small chains with a handful of stores. However, there are still major retailers in the market and more entering each year. Brands in apparel have especially taken note with Abercrombie & Fitch, Reformation and e-commerce brands like Lulus all making a play at capturing a bride’s attention.
Two larger, more established forces in bridal retail include David’s Bridal and Anthropologie Weddings (formerly known as BHLDN). Both concepts have distinct value propositions for their consumers, but both aim at providing an elevated assortment and experience that is also value oriented. As value continues to be a motivating factor across all consumer decision making, both of these retailers have seen positive momentum in 2024.
Looking at year-over-year change in visitation, Anthropologie Weddings locations have consistently seen traffic growth in 2024 and have outperformed the total chain from a visitation perspective. The wedding shop is not located in all Anthropologie stores, but the stores that do have the concept cater to a higher income and trendy consumer; the location selection of towns such as Newport Beach, Westport, CT, and Newton, MA has certainly benefited the stores.
The median household income of visits to Anthropologie weddings is $117K compared to $94K chainwide. Despite the higher income profile of visitors to the wedding focused stores, Anthropologie Weddings still does appeal to value-conscious brides, despite socioeconomic status; most bridal gowns are under $2,500, which is still relatively affordable based on the industry standard.
Looking at the audience segmentation of visitors to Anthropologie Weddings compared to the total chain using PersonaLive, the wedding shops saw almost double the share of visits from Educated Urbanites, a key segment for a bridal business to not only capture, but convert. All of this highlights the success of the brand’s wedding strategy, from its location selection, to assortment and experience, which are distinctly Anthropologie, but also fitting of a special trip. Other retailers looking to make a splash in the bridal market should certainly look to Anthropologie as a case study in brand extension.
David’s Bridal had a challenging start to 2024, mirroring a few years of challenging foot traffic to its stores. However, around the midpoint of the year, there’s been an acceleration in visitation across the chain. Looking at visitation trends for 2023 and 2024, the brand started to close the gap in August. As a true value centered bridal retailer, the brand may have found its moment in the current economic climate.
Looking at the change in visitation throughout 2024, from January to July, on average, visits were down 32% YoY; from August through the most recent week, visits were down only 2% year-over-year. That’s a great improvement in trend against the backdrop of a challenging year, and even more interesting when thinking about the lead time brides have for ordering wedding gowns; most dresses for fall weddings would have been ordered in the winter or spring months, where David’s Bridal sees higher levels of visitation.
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The audience segmentation of the brand has also shifted over that time. Compared to 2023 as a benchmark, the period of August 2024 through present has seen a higher share of visits from Suburban Boomers and Melting Pot Families, and a slight increase in Young Professionals. The brand also stocks special occasion and homecoming dresses, which both could appeal to these groups.
Using Placer’s Frequent Co-Tenants report, David’s Bridal locations tend to be co-located with other specialty retailers, including Five Below, Ulta Beauty, and Ross Dress for Less, who are also value oriented and the latter two retailers have been doing well in securing more traffic. The stores may have benefits from their co-location with retailers that meet current consumer desires.
Weddings continue to be a big business across the U.S., and retailers that support the wedding industry have a lot of opportunities for growth, if they can find and appeal to the right consumer cohorts. Brides of all levels are looking for an elevated experience and selection, no matter her budget.
We’ve spent a lot of time this past year analyzing how consumer behavior has evolved across the broader food and essentials category, noting that consumers continue to shop a wide number of stores across multiple channels for food purchases. With the release of Placer Data Version 2.1, we thought we’d revisit the topic.
Below, we’ve presented total category visits for grocery stores (including both conventional and value grocery chains), superstores (including mass merchants and warehouse clubs), gas stations and convenience stores, dollar and discount stories (including liquidators), drugstores, quick-service restaurants (QSR), and full-service restaurants from 2019 to the trailing-twelve-month period (TTM0. A few takeaways: (1) Dollar stores saw the largest increase in total visits versus the other categories as they vastly expanded their food and consumables offering since 2019 to drive frequency and traffic. However, the pace of growth has decelerated materially over the past twelve months amid increased competitive pressure from superstore and value-oriented retailers like Aldi and 99 Cents Only Stores exiting the market; (2) drugstore visits have remained flat versus 2019 despite most of the major chains in the category undergoing store closure programs. We believe healthcare service and weight-loss drug prescriptions visits have helped to offset some of the store closures, although we continue to see some transfer of visits to other retail categories in this channel; and (3) the decline in full-service restaurants is partly due to permanent closures compared to 2019.
It gets interesting when we compare category-level retail sales data from the U.S. Census Bureau to our visitation data. Below, we’ve taken retail sales (on an unadjusted basis) for the same timeframe that we looked at above to analyze retail spend per visit. A few things stand out here: (1) Three categories saw the average retail sales per visit increase period of the analysis: QSR, full-service restaurants, and drugstores. The increase in drugstores is likely partly to due with the shift in sales mix to more healthcare related services, while the increase in QSR and full-service restaurant retail sales per visit likely explain this summer’s promotional activity to win back customers who traded to other channels; (2) The impact of increased promotional activity and fewer units purchased per transaction can be seen across the other categories, where we saw an inflection in retail sales per visit in 2023 and continuing into 2024 for most.
We also thought we’d assess dwell times across the different food and essentials retail categories (for purposes of this analysis, we’ve removed full-service restaurants, which have gone from an average dwell time of 52 minutes in 2019 to 49 minutes over the past twelve months, although we continue to see fine-dining chain dwell times exceed pre-pandemic levels as consumers look to maximize their experience when dining out). Here, we also see two callouts: (1) As consumers make food purchases across a wider number of channels, dwell time has decreased for most, matching the decrease in units per transaction that we've called out in the past. We did see dwell times increase for a few categories during the back half of 2023 which we believe was due to consumers engaging in price comparisons, but this has reversed in 2024 as consumers have now solidified new shopping routines (i.e., knowing what stores to get what deals); and (2) QSR dwell time remains below pre-pandemic levels, which isn’t surprising given that a higher percentage of transactions are now taking place via drive-thru and takeout orders. However, the increase in dwell time the past few years also suggests the potential for improved drive-thru optimization, a topic we recently analyzed.
Carter’s Inc., owner of the OshKosh B’gosh and Carter’s baby and children’s clothing brands, is a major player in the nation’s $28 billion children's clothing industry. As of the end of 2023, the company boasted nearly 800 physical stores throughout the U.S. And after closing hundreds of stores in 2020, the brand is back to betting big on brick-and-mortar – with plans to open some 250 new U.S. locations by 2027.
How is Carter's faring in 2024? We took a closer look to find out.
Discretionary spending cutbacks and the rise of online shopping have weighed on apparel retailers in recent years. But some clothing chains – including Carter’s – are bucking the trend. Between January and September 2024, monthly visits to Carter’s stores generally outpaced the wider apparel industry, with some months posting double-digit growth.
March and August 2024 saw respective YoY visit increases of 16.0% and 14.4%, likely driven by pre-Easter and back-to-school shopping. (March and August 2024 each also had one more Saturday than March or August 2023 – a busy day for clothing stores.) And Carter’s finished out Q3 2024 with a 4.3% YoY visit increase, even as the broader apparel category saw just a minor 0.8% uptick.
Indeed, examining weekly foot traffic to Carter's highlights the seasonality of the company’s visitation patterns. Visits are typically lower during the colder winter months but pick up in anticipation of Easter and spring break – likely encouraged by spring sales held by the brand.
Carter’s real spike, however, comes during the back-to-school season, when parents head to the store to pick up new clothing for the school year – and when Carter's holds major back-to-school sales. During the week of August 5th, foot traffic surged to 29.5% above the year-to-date (YTD) weekly visit average. And with the holiday season fast approaching – including major retail milestones like Black Friday and Super Saturday – the children's retailer appears poised to enjoy continued success.
Unsurprisingly, Carter's attracts family segments to its stores, and over-indexes for wealthy and suburban family markets.
Using the Spatial.ai: PersonaLive dataset to analyze Carter's trade areas reveals that, on a nationwide level, the company’s captured market has higher shares of wealthy and suburban consumer segments than its potential one. (A chain’s potential market is obtained by weighting each Census Block Group (CBG) in its trade area according to population size, thus reflecting the overall makeup of the chain’s trade area. A business’ captured market, on the other hand, is obtained by weighting each CBG according to its share of visits to the chain in question – and thus represents the profile of its actual visitor base).
Between January and September 2024, the shares of “Wealthy Suburban Families” and “Ultra Wealthy Families” in Carter's captured market stood at 12.5% and 8.9%, respectively – outpacing the company’s potential market shares. This highlights Carter's’ success in attracting these high-income family segments. Meanwhile, households hailing from “Blue Collar Suburbs” were underrepresented in Carter's captured market compared to its potential one. This suggests that, as Carter’s continues to open stores, targeting blue collar suburban areas may pay off for the brand.
Carter's is managing not just to survive, but to thrive. After closing stores during the pandemic, the company is back with full force, driving visits and maximizing high-traffic periods.
Will Carter's continue to outpace the wider apparel category during the upcoming holiday season?
Visit Placer.ai to keep up with the latest data-driven retail insights.
This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.
Recovering consumer sentiment has provided a boost to restaurants in recent months – but not all dining segments are performing equally well.
We dove into the data to check in with two casual dining steakhouse chains that were recently named America’s favorite full-service restaurants – Texas Roadhouse and Darden’s LongHorn Steakhouse. How did they perform in Q3? And what are some of the factors contributing to their success?
Since April 2024, Texas Roadhouse and LongHorn Steakhouse have both experienced consistently positive YoY foot traffic – outpacing the wider full-service restaurant space. The steakhouses’ strongest months were in May and June, when both chains traditionally draw big Mother’s Day and Father’s Day crowds. In August, too – prime vacation season – Texas Roadhouse and LongHorn Steakhouse experienced 12.5% and 9.3% YoY visit increases, respectively.
On a quarterly basis, YoY visits to Texas Roadhouse and LongHorn Steakhouse increased 5.9% and 4.0%, respectively, in Q3 2024 – while the wider FSR space saw a 2.0% decline. And though some of this growth can be attributed to the chains’ expanding footprints, the average number of visits to each chain’s individual locations also rose YoY (3.0% for Texas Roadhouse and 2.6% for LongHorn Steakhouse).
What is the secret to these steakhouses’ success? One factor that appears to be driving growth for both restaurants is their relative affordability – especially on weekday afternoons. The cost of beef has continued to climb in recent months – and though the two chains have been forced to raise prices, they have remained committed to providing high-quality meals that don’t break the bank.
One way they’ve done so is through weekday specials that allow hungry customers to indulge as they go about their routines. Texas Roadhouse’s Early Dine Menu offers diners a variety of entrees for $8.99 to $11.99 – as long as they snag them before the dinner time rush. LongHorn Steakhouse, for its part, offers a lunchtime special on Mondays through Saturdays from 11:00 AM to 3:00 PM, including an $8.99 sandwich combo.
And foot traffic data suggests that these offerings may be helping to drive traffic to the two chains. In Q3 2024 (July to September), both Texas Roadhouse and LongHorn Steakhouse saw significantly higher weekday YoY visit growth during the afternoons – 9.7% and 8.0% respectively, compared to 6.8% and 4.3% after 6:00 PM. The accelerating return-to-office push may also be contributing to the two chains’ YoY visit growth, as commuters seek out affordable places to have lunch with colleagues.
Texas Roadhouse and LongHorn Steakhouse are both major national chains – with locations spread across the continental U.S. But a look at the geographic distribution of visits to the two steakhouse giants shows that each of them has a somewhat different regional focus. Though Georgia – where LongHorn Steakhouse was founded – is the brand’s second-largest market in terms of restaurant count, the Peach State garnered the highest share of visits to the chain in Q3 2024 (13.3%). Next in line was Florida, with 12.6% of visits. For Louisiana-based Texas Roadhouse, on the other hand, Texas was at the center of it all – with Florida coming in a not-so-close second.
Both chains, however, share some major markets – including Ohio (about six percent of visits to each chain) and Pennsylvania (about five percent of visits to each chain) – showing that many regional markets have plenty of room for high-quality, affordable steakhouses.
And a look at the demographic profiles of Texas Roadhouse and LongHorn Steakhouse’s trade areas shows that like other successful chains, both brands appeal to a wide range of audience segments. The eateries’ captured markets boast higher-than-average shares of very different suburban segments – from wealthy and upper-middle-class suburban families to suburban boomers and residents of blue collar suburbs.
Full-service restaurants still face significant hurdles in 2024 – from rising costs to discretionary spending cutbacks. The 2024 consumer prioritizes value and convenience, making it difficult for traditional sit-down eateries to compete. But the continued success of Texas Roadhouse and LongHorn Steakhouse proves that even in today’s difficult environment, FSR chains that succeed in providing affordable, high quality offerings can thrive.
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This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.
In today’s retail landscape, consumer behavior is influenced by a multitude of factors, directly impacting the success of products and brands. This report explores the latest trends in value perception, shopping behavior, and media consumption that impact which brands consumers are most likely to engage with – and how.
In the apparel space, consumers continue to prioritize value and unique merchandise.
Analysis of visits to various apparel categories reveals a steady increase in the share of visits going to off-price retailers and thrift stores at the expense of traditional apparel chains.
And the popularity of off-price chains and thrift stores appears to be widespread across multiple audience segments. Analyzing trade area data with the Experian: Mosaic psychographic dataset reveals a clear preference for second-hand retailers among both younger (ages 25-30) and older (51+) consumer segments. Meanwhile, middle-class parents aged 36-45 with teenagers – the “Family Union” segment – are significantly more likely to shop at off-price apparel stores, highlighting their emphasis on buying new, while saving both time and money.
This suggests that the powerful blend of treasure-hunting and deep value, central to both the off-price and thrift experiences, is driving traffic from a variety of audiences, and that other industries could benefit from combining affordability with the allure of unique products.
Diving deeper into the location intelligence for the apparel space further highlights thrift and off-price’s broad appeal – and that a combination of quality and price motivates consumers to visit different retailers.
Between 2019 and 2024, the share of Bloomingdale’s, Saks Fifth Avenue, Neiman Marcus, and Nordstrom visitors that also visited a Goodwill or Ross Dress for Less increased significantly.
And while this could mean that the current economic climate is causing some higher-income consumers to trade down to lower-priced retailers, it could also be that consumers are prioritizing sustainability and seeking value in terms of “bang for their buck” – shopping a combination of retailers depending on the cost versus quality considerations for each purchase.
Consumers increasingly expect to shop on their own terms, opting for a more flexible shopping experience that blurs the lines between traditional retail channels and categories.
Superstores and warehouse stores, for example, often evoke the image of navigating aisle after aisle of nearly every product imaginable – a time-consuming endeavor given the sheer size of their stores. But the latest location intelligence shows that more consumers are turning to these retailers for super-quick shopping trips.
Between 2019 and 2024, the share of visits lasting less than ten minutes at Target, Walmart, BJ’s Wholesale Club, Sam’s Club, and to a lesser extent Costco, rose steadily – perhaps due to increased use of flexible BOPIS (buy online, pick-up in-store) and curbside pick-up options. These stores may also be seeing a rise in consumers popping in to grab just a few items as-needed or to cherry-pick particular deals to complement their larger online shopping orders.
This trend highlights the demand for frictionless store experiences that allow visitors to conveniently shop or pick up orders even at large physical retailers.
And the breaking down of traditional retail silos isn’t limited to big-box chains. Diving into the data for quick service restaurants (QSR), fast casual chains, and grocery stores indicates that more consumers are also looking for new ways to grab a convenient bite.
Since 2019, grocery stores have been claiming an increasingly large share of the midday short visit pie – i.e. visits between 11:00 AM 3:00 PM lasting less than ten minutes – at the expense of QSR chains. This suggests that consumers seeking quick and affordable lunches are increasingly turning to grocery stores to pick up a few items or take advantage of self-service food bars. Notably, the rise in supermarket lunching hasn’t come at the expense of fast-casual restaurants, which have also upped their quick-service games – and have seen a small increase in their share of the quick lunchtime crowd over the past five years.
While some of QSR’s relative decline in short lunchtime visits could be due to discontent with rising fast-food prices, it’s clear that an increasing share of consumers see grocery and fast-casual chains as viable options during the lunch rush.
In 2025, tapping into hot trends and creating viral moments are among the most powerful tools for amplifying promotions and driving foot traffic to physical stores.
Retailers across categories have successfully harnessed the power of pop culture collaborations to generate excitement – and visits – by leaning into trending themes. On October 8th, 2024, for example, Wendy’s launched its epic Krabby Patty Collab, inspired by the beloved SpongeBob franchise. And during the week of the offering, the chain experienced a remarkable 21.5% increase in foot traffic compared to an average week that year.
Similarly, Crumbl – adept at creating buzz through manufactured scarcity – sparked a frenzy with the debut of its exclusive Olivia Rodrigo GUTS cookie. Initially available only at select locations near the artist’s concert venues, the cookie was launched nationwide for a limited time from August 19th to 24th, 2024. This buzz-driven release resulted in a 27.7% traffic surge during the week of the launch, as fans rushed to get a taste of the star-studded treat.
And it’s not just dining chains benefiting from these pop-culture moments. On February 16th, 2025, Bath & Body Works launched a Disney Princess-inspired fragrance line, perfect for fans of Cinderella, Ariel, Belle, Jasmine, Moana, and Tiana. The collaboration resonated, fueling a 23.2% visit spike for the chain.
While tapping into existing pop-culture trends has the ability to drive traffic, so does creating a new one. Analysis of movie theater visits on National Popcorn Day (Sunday, January 19th, 2025) shows how initiating a trend can spur social media engagement and impact in-person traffic to physical retail spaces.
National Popcorn Day was a successful promotional holiday across the movie theater industry in 2025. Both Regal Cinemas and AMC Theatres offered popcorn-based promotions on the day, but Cinemark’s “Bring Your Own Bucket” campaign, in particular, appears to have spurred a significant foot traffic boost during the event.
Visits to Cinemark on National Popcorn Day in 2025 increased 57.5% relative to the Sunday visit average for January and February 2025, as movie-goers showed off their out-of-the-bucket popcorn receptacles on social media. Clearly, by starting a trend that invited creativity and expression, Cinemark was able to amplify the impact of its National Popcorn Day promotion.
Location intelligence illuminates some of the key trends shaping consumer behavior in 2025. The data reveals that value-driven shopping, demand for flexibility across touchpoints, and the power of unique retail moments have the power to drive consumer engagement and the success of retail categories, brands, and products.
Placer.ai observes a panel of mobile devices in order to extrapolate and generate visitation insights for a variety of locations across the U.S. This panel covers only visitors from within the United States and does not represent or take into account international visitors.
Downtown districts in the nation’s major cities attract domestic travelers all year long with their iconic sights, lively entertainment, and diverse dining offerings. But each hub follows its own rhythm, shaped by distinct seasonal peaks and dips in visitor flow.
This white paper examines downtown hotel visitation patterns in four of the nation’s most popular destinations for domestic tourists: Miami, Chicago, New York, and Los Angeles. Focusing on 20 downtown hotels in each city, the analysis explores seasonal variations in domestic travel, city-specific dynamics, and differentiating factors.
Domestic tourism has rebounded strongly in recent years, and hotels in Miami and Chicago have been the biggest beneficiaries. In 2024, visits to analyzed hotels in each of these cities’ downtown areas grew by 8.9% and 7.4%, respectively, compared to 2023. Meanwhile, hotels in downtown and midtown Manhattan saw a more modest 2.0% increase, while Los Angeles experienced a slight year-over-year (YoY) decline in downtown hotel visits.
One factor that may be driving Miami and Chicago’s stronger performance is their higher proportion of long-distance visitors, defined as those visiting from over 250 miles away. Miami remains a top destination for snowbirds and spring breakers, while Chicago serves as a cultural and entertainment hub for the sprawling Midwest. These long-distance leisure travelers may be more likely to splurge on downtown hotel stays during their trips, helping drive hotel visit growth in the two cities.
By contrast, hotels in the Los Angeles and Manhattan city centers drew lower shares of domestic travelers coming from less than 250 miles away. These shorter-haul domestic tourists may be less likely to splurge on downtown hotels than those taking longer vacations. Both cities are also surrounded by numerous regional getaway options that can draw long-haul leisure travelers away from their downtown cores.
Each of the four analyzed cities has its own unique ebbs and flows – and city center hotel visits reflect these patterns. Miami, with its warm, sunny climate, experiences influxes of tourists during the winter and spring, with March seeing the biggest jump in downtown hotel visits last year (13.0% above the monthly visit average). Chicago, which thrives in the summer with its many festivals and events, saw its biggest downtown hotel visit bump in August. Meanwhile, Manhattan experienced a major uptick in December, likely fueled by holiday tourism and New Year celebrations, and Los Angeles visits were highest in the summertime.
What drives these seasonal visit peaks? Miami has long been a top tourism destination, especially in early spring, when snowbirds and spring breakers flock to the city for sun and relaxation. In recent years, the city has seen a rise in short-term domestic tourism, suggesting that the city is becoming increasingly popular for weekend getaways. According to the Placer.ai Tourism Dashboard, the share of domestic tourists staying just one or two nights grew from 71.7% in March 2022 to 78.3% in March 2024.
This shift aligns with an impressive increase in the magnitude of downtown Miami’s springtime hotel visit peak: In March 2022, visits to downtown hotels were 5.0% above the monthly average for the year, a share that more than doubled by 2024 to 12.9%.
These numbers may mean that more people are choosing to head to Miami for a quick break from the cold – and staying in downtown hotels to make the most of their short getaway.
Chicago’s major August visit spike was likely driven by the Windy City’s impressive lineup of major summer festivals, from Lollapalooza to the Chicago Air and Water Show, which draw thousands of attendees from across the country.
Lollapalooza fueled the largest visit spike to the city – between Thursday, August 1st and Sunday, August 4th, visits to downtown Chicago hotels surged between 51.1% and 63.8% above 2024 daily averages for those days of the week. The Air and Water Show and the Chicago Jazz Festival also generated significant hotel visit increases – highlighting the boost these events bring to the city’s tourism and hospitality sector.
The Big Apple draws a diverse mix of visitors throughout the year. But in December – the city’s peak tourist season – visitors pour in from all over the country to skate in Rockefeller Center, browse Fifth Avenue’s festive window displays and experience the city’s unique holiday magic.
And analyzing data from hotels in midtown and downtown Manhattan reveals a striking shift in the types of visitors who stay in the heart of NYC during the holiday season. While visitors from other urban centers dominated downtown hotel stays throughout most of the year – accounting for 47.9% of visits from January to November 2024 – their share dropped to 42.0% in December 2024. Meanwhile, the share of guests from suburban areas and small towns rose from 37.3% to 41.0%, and the share of guests from rural and semi-rural areas nearly doubled, from 3.5% to 6.1%.
These patterns suggest that, though Manhattan typically attracts a wide range of visitors, the holiday season is uniquely appealing to tourists from smaller towns and suburban areas. Understanding these trends can provide crucial context for hotels and civic stakeholders alike as they work to maximize the opportunities presented by the city’s December visit surge.
Los Angeles hotels also experience significant demographic shifts during peak season. In July, visits to downtown LA hotels surged by 15.3% relative to the 2024 monthly visit average. And a closer look at audience segmentation data suggests a corresponding surge in the share of "Flourishing Families" – an Experian: Mosaic segment consisting of affluent, middle-aged households with children. Throughout the year, "Flourishing Families" comprised between 7.7% and 8.7% of the census block groups (CBGs) driving visits to downtown LA hotels. But in July, this share jumped to 9.9%.
These families may be taking advantage of summer vacations to enjoy Los Angeles’ cultural attractions and entertainment. Hotels and city stakeholders who understand the appeal the city holds for this demographic can better cater to them through family-friendly promotions and strategic marketing efforts to target these households.
Downtowns are making a comeback – and hotels in the heart of the nation’s major tourist hubs are reaping the benefits. By understanding who frequents these downtown hotels and when, local businesses and civic leaders can optimize their resource management and strategic planning to make the most of these opportunities.
The New York office scene is buzzing once again, as companies from JPMorgan to Meta double down on return-to-office (RTO) mandates. But just how did New York office foot traffic fare in 2024? How did Big Apple office foot traffic compare to that of other major business hubs nationwide? And how is New York’s office recovery impacting post-COVID trends like the TGIF work week? Are office visits still concentrated mid-week, or are people coming in more on Fridays and Mondays? And how has Manhattan’s RTO affected local commuting patterns?
We dove into the data to find out.
In 2024, New York City cemented its position as the nationwide leader in office recovery. Thanks in part to remote work crackdowns by banking behemoths like Goldman Sachs, Morgan Stanley, and JPMorgan, visits to NYC office buildings in 2024 were just 13.1% below pre-pandemic (2019) levels.
For comparison, Miami’s office foot traffic remained 16.2% below pre-pandemic levels, while Atlanta, Washington D.C., and Boston saw significantly larger gaps at 28.6%, 37.8%, and 43.9%, respectively.
Perhaps unsurprisingly given the Big Apple’s robust year-over-five-year (Yo5Y) recovery, the pace of year-over-year (YoY) visit growth to NYC office buildings was somewhat slower in 2024 than in other major East Coast business centers. Still, New York’s YoY office recovery rate of 12.4% outpaced the nationwide baseline, and came in just slightly below Washington, D.C.’s 15.2% and Atlanta’s 14.6%.
Interestingly, New York’s return to office has not led to a significant retreat from the TGIF work week that emerged during COVID. In 2024, just 11.9% of weekday (Monday to Friday) visits to NYC offices took place on Fridays – only slightly more than the 11.5% recorded in 2023 and significantly below the pre-pandemic baseline of 17.2%.
Meanwhile, Monday has quietly regained its footing as the dreaded start of the New York work week. After dropping significantly in 2022 and 2023, the share of weekday office visits taking place on Mondays rebounded to 18.2% in 2024 – just slightly below 2019’s 19.5%. Still, Tuesday remained the Big Apple’s busiest in-office day of the week last year, accounting for nearly a quarter (24.6%) of weekday NYC office foot traffic.
And diving into Yo5Y data for each day of the work week shows just how much New York’s overall recovery is driven by mid-week visits – and especially Tuesday ones. In 2024, Friday visits to NYC office buildings were down 40.2% compared to 2019. But on Tuesdays, visits were essentially on par with pre-pandemic levels (-0.3%), even as nationwide office visits remained 24.6% below 2019.
Another post-COVID trend that has shown staying power in New York is the growing share of office visits coming from employees who live nearby. As hybrid schedules become the norm, it seems that those commuting more frequently are often just a short subway ride -or even a stroll- away.
The share of NYC office workers coming from less than five miles away, for example, has risen steadily since COVID, reaching 46.0% in 2024. Over the same period, the share of workers coming from 5-10 miles, 10-15 miles, or 25+ miles away has declined.
Looking at commuting trends across the East Coast helps put New York City’s shift into perspective. In 2019, NYC’s share of nearby commuters was on par with Washington, D.C. and slightly below Boston. But while both cities experienced moderate increases in local commuters between 2019 and 2024, New York pulled ahead, outpacing all other analyzed cities in its share of nearby office workers last year.
Miami and Atlanta – two other standout cities in office recovery – also saw significant growth in the percentage of short-distance commuters over the past five years. This trend underscores a broader shift: As hybrid work reshapes commuting habits, employees across multiple markets are more likely to go into the office if they live nearby, reducing reliance on long-haul commutes.
As the nation’s office recovery leader, New York offers a glimpse into what other cities can expect as office visitation rates continue to improve. Even at just 13.1% below pre-pandemic levels, NYC office visit levels continue to rise. And as recovery nears completion, trends that took hold during COVID remain firmly entrenched.
