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Starbucks launched its latest fall menu on August 26th, 2025, which included the fan-favorite Pumpkin Spice Latte (PSL). How did the return of the anticipated beverage impact visits this year? We dove into the data to find out.
The fall menu launch and PSL return drove significant visit spikes to Starbucks, as shown in the chart below. And traffic on this year's PSL launch was nearly identical to 2024 levels – highlighting the remarkable consistency of the seasonal offering that has now become a cultural staple. The ability of the PSL to drive traffic at scale – even after two decades – underscores its unique role in Starbucks' playbook.
While the PSL's appeal is coast-to-coast, enthusiasm varies geographically.
The map below plots the increase in Starbucks visits on the launch of the fall menu compared to each state's pre-fall menu launch daily average. The Mountain region emerged as this year's PSL epicenter: Utah led the nation with a traffic surge of over 40% above its daily average, with neighboring states like Colorado, Idaho, and Nevada also showing exceptional gains. The Midwest and Appalachia, including West Virginia and Kentucky, followed with their own impressive double-digit increases.
By contrast, increases were more muted in the Northeast and Southeast, with single-digit visit growth in Louisiana, Mississippi, Georgia, New York, Vermont, and New Hampshire. Together, these patterns reveal both the universal draw of Starbucks’ seasonal offerings and the regional nuances that shape consumer response.
While competitors like Dunkin' and Dutch Bros. also leverage seasonal menus to attract customers, their launch-day boosts don't match the scale of the PSL phenomenon, as shown in the chart below. Starbucks has successfully transformed a menu update into a highly anticipated cultural moment that competitors struggle to replicate.
This data suggests that Starbucks' fall launch doesn't just boost its own traffic – it sets the benchmark for the entire industry. The brand’s ability to blend product innovation with cultural relevance reinforces its position as the undisputed leader in the seasonal beverage market.
The data from the 2025 fall menu launch suggests that the Pumpkin Spice Latte is far more than a seasonal beverage; it is one of Starbucks' most reliable and defensible strategic assets. The popular LTO provides a predictable traffic and revenue anchor, transforming the fall menu and the PSL at its center into a reliable financial instrument that widens the company's competitive advantage.
Ultimately, the enduring success of the PSL highlights Starbucks' mastery in transforming a product into a cultural tradition, proving that the most powerful driver of consumer behavior isn't just the product itself, but the anticipation and ritual built around it.
For more data-driven insights, visit placer.ai/anchor
Secondhand shopping has emerged as a major storyline this season amid potential tariff-driven apparel price hikes – but foot traffic data shows that thrifting's move into the mainstream has been years in the making. We dove into the data to assess the state of the thrift store segment in 2025 and explore what’s driving its continued momentum.
Thrift store foot traffic has been on an impressive upward trajectory since COVID. In Q2 2025, visits were up 39.5% compared to Q2 2019 – far exceeding the 9.5% growth seen across the broader clothing industry.
This visit growth advantage reflects a mix of factors, including heightened economic pressures and sustainability concerns. In addition, while much apparel shopping has shifted online – and digital resale platforms like ThredUp are gaining traction – thrifting remains inherently experiential and in-person.
Thrifting’s unique seasonality also highlights its important role in the consumer shopping cycle. As the chart below illustrates, conventional apparel peaks during the holiday shopping season (Q4) while thrift stores hit their stride in summer (Q3) – likely buoyed by warm-weather wardrobe refreshes and back-to-school shopping.
A closer look at year-over-year (YoY) trends show industry-wide thrift store visit increases outpacing per-location gains, suggesting that the segment’s growth is partly driven by store openings. Yet established locations are thriving too, with average visits per location continuing to rise even against last year’s strong benchmarks.
This dual pattern – new stores bringing in additional shoppers while established locations continue to grow – shows that thrifting’s momentum reflects true market expansion rather than merely a redistribution of demand.
Demographic data also points to thrifting’s ongoing move into the mainstream. The median household income of areas feeding visits to thrift stores has risen steadily since 2019, signaling a significant broadening of these stores' customer base beyond their traditional lower-income demographic.
Geographically, thrift shopping has also expanded beyond its urban roots. The share of visits from rural, semi-rural, and suburban communities has climbed consistently over the past six years, making secondhand shopping a fixture of consumer culture across regions and income levels.
With potential tariffs threatening to raise the cost of imported clothing, continued economic pressures, and rising demand for sustainable alternatives, thrift stores appear poised to thrive well into the future. Will secondhand visits climb to new highs this summer?
Follow Placer.ai/anchor to find out.
Whether it’s a family picnic, a romantic stroll, or a casual jog, local parks have long been woven into the fabric of American life. In recent years, however, when and how people use these green spaces has shifted in important ways.
Using Placer.ai’s index of 3,000 local parks (i.e., smaller parks within cities, towns, and suburbs and excluding national and state parks), we analyzed visitation patterns over the past year and compared them to pre-COVID baselines. The results reveal not only a steady rise in park traffic, but also meaningful changes in how Americans engage with these public spaces.
Visits to local parks have steadily increased since 2019 as shown in the graph below – reflecting a sustained post-pandemic shift toward outdoor activities.
But the data also shows an interesting seasonal shift. Unsurprisingly, park visits tend to peak in spring and summer (Q2 and Q3), and drop in winter. But whereas in 2019 and 2021, Q3 slightly outperformed Q2, this trend began to reverse in 2022 – and over the past three years, spring and early summer have consistently outpaced the July to September period. Additionally, while Q2 visits have grown year after year, Q3 visits began to decline in 2024 – and July 2025 data suggests the trend may be continuing.
The shift, though subtle, may be tied to extreme summer heat waves in recent years – but it remains to be seen if this pattern will hold long-term.
Beyond sheer numbers, how people use parks is also changing. Since 2019, the share of visits lasting under 30 minutes has dropped, while visits over 30 minutes have increased – pointing to more intentional, extended outings that may include picnics, sports, or social gatherings.
At the same time, the share of weekday and early-day visits have declined, while weekend and evening visits have grown. This suggests that park trips are increasingly seen as dedicated leisure activities – part of people’s weekend plans rather than casual, quick visits.
Meanwhile, analyzing parks' trade areas indicates a subtle but significant shift in the demographic profiles of park-goers.
In both 2018/9 and 2024/5, park visitors tended to come from relatively affluent areas, with median household incomes (HHIs) above the nationwide average of $79.6K. But the analyzed period saw a modest but significant decline in the median HHI of parks’ trade areas. indicating a broadening of the audience making use of these spaces.
This shift was accompanied by an increase in the participation of families with children – further evidence of the emergence of local parks as communal, family-oriented spaces.
The growth in visitation along with the shifts in timing, duration, and demography carry important implications for local governments and park planners – and understanding these trends can help cities serve their communities and allocate relevant resources more effectively.
For example, with weekend visitation on the rise, cities could plan more park events on Saturdays and Sundays to maximize attendance and community engagement. In addition, more weekend visitors may require expanded parking, public transport options, or bike access to accommodate higher demand.
The growth in later and longer park visits may also suggest a greater need for improved evening amenities, such as better lighting for safety and extended hours for public facilities. Longer visits could also mean higher demand for seating, shaded areas, restrooms, and refreshment vendors. And more families with children could drive demand for enhanced playground equipment, family-friendly programming, and child safety features.
By aligning park services with these evolving patterns, local governments can better serve residents, attract more visitors, and make the most of the growing enthusiasm for outdoor public spaces.
For more up-to-date insights into population movement and civic trends, explore our free migration tool.
Las Vegas has long been a tourism mecca, attracting domestic and international travelers eager to partake of the city’s iconic offerings. However, as economic uncertainty weighs heavily on many would-be vacationers' minds, visits to the city have slowed. We examined H1 2025 data for the city and its legendary Las Vegas Strip (just outside the city limits) to see how domestic tourism slowdowns are impacting the city.
Las Vegas, with its iconic vistas, casinos, entertainment options, and convention centers, has long been a favorite domestic tourism destination. But travel patterns have slowed nationwide, and the downturn hasn’t spared the Entertainment Capital of the World. Foot traffic data for out-of-market domestic visitors to Vegas – defined here as those coming from at least 50 miles away – shows a notable decline in tourist visits to the city.
Visits to the city of Las Vegas have dropped consistently since the pandemic, hitting a low in Q1 2025 when out-of-market traffic fell 4.0% YoY. The Las Vegas Strip, which hosts most of the area’s marquee attractions and drives substantial revenue, fared even worse with a 10.6% YoY decline in Q1.
Still, visits to both the city and the Strip picked up somewhat in Las Vegas’ traditionally stronger Q2, a positive sign for the city and perhaps an indication of better things to come.
Economic uncertainties are likely one of the main reasons for the slowing visits to Las Vegas. And analyzing median household income (HHI) data for the areas supplying out-of-market visitors to the city highlights the economic pressures at play.
In Q2 2019, both the city of Las Vegas and the Strip drew visitors from areas with median HHIs of about $83.0K, with only a slight gap in favor of the Strip. But since then, median HHI trends have shifted, with Las Vegas seeing a subtle but steady rise in median HHI to $88.8K, and the Strip seeing a much more substantial increase to $99.4K.
The steeper climb in median HHI for the Strip’s visits, coupled with its larger visit gaps, suggests that as prices for tourist attractions climb, more budget-conscious visitors may be opting to explore beyond the Strip. Hotel and casino operators, seeing spending on leisure activities soften, are now offering steep discounts to attract additional travel. For local stakeholders, this poses both opportunities and potential downsides: While higher-income visitors may spend more, opening up ample opportunities for operators and retailers, middle-income-focused properties and storefronts face mounting risks. Developing “on-ramps” for value-conscious travelers will be critical to maintaining wide-ranging appeal and driving continued tourism growth.
The shifting profile of visitors presents Las Vegas with both challenges and opportunities. City leaders and industry stakeholders must juggle catering to a more affluent crowd while remaining accessible to budget-minded travelers. Ultimately, the city’s resilience will hinge on a balanced approach – welcoming high-rollers while ensuring that Las Vegas remains a destination for everyone.
Visit Placer.ai/anchor for the latest data-driven travel & leisure insights.
July has become a heavy hitter in the retail calendar as retailers battle for consumers' attention and spending. Promotional activity during this month is incredibly high as the industry enters the back-to-school season and debut of pre-fall collections. However, one promotional event has long held the top spot in July, with its history pre-dating Prime Day and other retailer deal day events: The Nordstrom Anniversary Sale.
The Anniversary Sale’s premise is unique compared to other promotional events across the retail calendar; most items included in the event are exclusive to Nordstrom and typically the discounts are on new releases instead of previously released mark downs. The sale has become a signal of the changing of seasons as consumers prepare their fall wardrobes. Over the years, it has provided incredible insight into the psyche of the consumer and the impact of social media influencers on the retail industry.
The annual event has undergone some major changes over the last decade. Nordstrom was quick to embrace the power of social media influencers, and the Anniversary Sale gave influencers incredible opportunities to drive conversion from themselves and the retailer, and in return, receive high commissions. It wasn’t uncommon for user generated content to skyrocket with influencers posting hauls of their Anniversary Sale finds and deals. However, the commission structure has evolved over time, and the retailer has seemingly shifted its focus away from content creators as the primary driver of consumer engagement.
This year marked the longest public Anniversary Sale, which ran from July 12th through August 3rd. (Any consumer can shop at Nordstrom during the public Anniversary sale, but Nordstrom cardmembers usually have early access to the sale, and pre-sale lengths have fluctuated over the years). This year had 23 sale days, compared to 21 in 2023 & 2024, 17 in 2019 and 2022, and 12 in 2021, which may have been impacted by pandemic induced supply chain issues.
Looking at overall visitation for the event, traffic was up 17% compared to 2024 and 15% compared to 2023, but that does account for the two extra days of the sale. On a more comparable basis, the average visits per day of the 2025 Anniversary Sale were up 7% vs. 2024 and up 5% vs. 2023, respectively, highlighting that 2025 did bring a higher volume of average visitors per day, despite the longer sale period. But average visits per day during the sale were below 2019, 2021 and 2022 levels, when influencer marketing around the event was much higher than it is today.
Still, Nordstrom has regained its footing with many consumers over the past year, and that combined with consumers' desire for value across retail may have contributed to this year’s higher volume of visits compared to the past few years.
Another interesting outcome from this year? The percentage of visits during the weekend was higher in 2025 than all previous years reviewed. The public sale did start on a Saturday this year, which could have had an impact, but it also indicates that consumers might have been looking to the sale as an event to plan their shopping around, instead of a quick stop off during the week. Beginning the sale on Saturday may have moved the needle to drum up shopper excitement and incentivize visitors to shop on the first day of the event.
Consumers of all segments are increasing their appetite for value across the retail industry, and it appears that the Anniversary Sale was primed to welcome wealthy shoppers who wanted to score this year’s trends and designers at a lower price point. According to PersonaLive consumer segmentation, 2025 saw a higher distribution of visits from Ultra Wealthy Families & Wealth Suburban Families than the previous two sale events. There may have been fewer aspirational shoppers this year as well, concentrating visits with consumers who have higher levels of disposable income.
There was also an increase in the share of visits by older consumer segments at the expense of younger shoppers, which is interesting considering potential differences in consumer sentiment between generations and less emphasis on marketing the sale through social media.
Overall, the success of this year’s Anniversary Sale from a visitation perspective is encouraging, as many retailers contend with rising prices and waning consumer demand for discretionary goods. The strong visitation trends during the early back-to-school period highlight the brand value and positive consumer perception that the retailer has successfully cultivated in recent years. Nordstrom has found the formula to engage and retain shoppers, and it’s no wonder that we selected it as a Ten Top Brand to Watch for 2025.
Retailers have to be more creative to drive consumer activity in-store for the remainder of the year, but exclusivity might just be the key to success as evidenced by the Anniversary Sale performance.
To see up-to-date retail traffic trends, visit our free tools.
In June and July 2025, visits to Placer’s Industrial Manufacturing Composite Index grew 3.0% and 2.3% year over year (YoY), respectively, as supply chains raced against the clock to build inventory in advance of the new tariffs set to come into effect on August 7th. But as the deadline approached, YoY visits to these sites by employees and logistics partners began to decline, dropping to 4.2% YoY during the week of August 11th, 2025.
The timing of this decline, occurring just days after tariff implementation, points to manufacturers potentially working through stockpiled inventory and reassessing supply chain strategies under the new cost structure. While it's still early to determine whether this represents a temporary recalibration or the beginning of a more sustained slowdown, the data suggests that the manufacturing sector is entering a period of adjustment as businesses adapt to the new tariff environment.
In today’s retail landscape, consumer behavior is influenced by a multitude of factors, directly impacting the success of products and brands. This report explores the latest trends in value perception, shopping behavior, and media consumption that impact which brands consumers are most likely to engage with – and how.
In the apparel space, consumers continue to prioritize value and unique merchandise.
Analysis of visits to various apparel categories reveals a steady increase in the share of visits going to off-price retailers and thrift stores at the expense of traditional apparel chains.
And the popularity of off-price chains and thrift stores appears to be widespread across multiple audience segments. Analyzing trade area data with the Experian: Mosaic psychographic dataset reveals a clear preference for second-hand retailers among both younger (ages 25-30) and older (51+) consumer segments. Meanwhile, middle-class parents aged 36-45 with teenagers – the “Family Union” segment – are significantly more likely to shop at off-price apparel stores, highlighting their emphasis on buying new, while saving both time and money.
This suggests that the powerful blend of treasure-hunting and deep value, central to both the off-price and thrift experiences, is driving traffic from a variety of audiences, and that other industries could benefit from combining affordability with the allure of unique products.
Diving deeper into the location intelligence for the apparel space further highlights thrift and off-price’s broad appeal – and that a combination of quality and price motivates consumers to visit different retailers.
Between 2019 and 2024, the share of Bloomingdale’s, Saks Fifth Avenue, Neiman Marcus, and Nordstrom visitors that also visited a Goodwill or Ross Dress for Less increased significantly.
And while this could mean that the current economic climate is causing some higher-income consumers to trade down to lower-priced retailers, it could also be that consumers are prioritizing sustainability and seeking value in terms of “bang for their buck” – shopping a combination of retailers depending on the cost versus quality considerations for each purchase.
Consumers increasingly expect to shop on their own terms, opting for a more flexible shopping experience that blurs the lines between traditional retail channels and categories.
Superstores and warehouse stores, for example, often evoke the image of navigating aisle after aisle of nearly every product imaginable – a time-consuming endeavor given the sheer size of their stores. But the latest location intelligence shows that more consumers are turning to these retailers for super-quick shopping trips.
Between 2019 and 2024, the share of visits lasting less than ten minutes at Target, Walmart, BJ’s Wholesale Club, Sam’s Club, and to a lesser extent Costco, rose steadily – perhaps due to increased use of flexible BOPIS (buy online, pick-up in-store) and curbside pick-up options. These stores may also be seeing a rise in consumers popping in to grab just a few items as-needed or to cherry-pick particular deals to complement their larger online shopping orders.
This trend highlights the demand for frictionless store experiences that allow visitors to conveniently shop or pick up orders even at large physical retailers.
And the breaking down of traditional retail silos isn’t limited to big-box chains. Diving into the data for quick service restaurants (QSR), fast casual chains, and grocery stores indicates that more consumers are also looking for new ways to grab a convenient bite.
Since 2019, grocery stores have been claiming an increasingly large share of the midday short visit pie – i.e. visits between 11:00 AM 3:00 PM lasting less than ten minutes – at the expense of QSR chains. This suggests that consumers seeking quick and affordable lunches are increasingly turning to grocery stores to pick up a few items or take advantage of self-service food bars. Notably, the rise in supermarket lunching hasn’t come at the expense of fast-casual restaurants, which have also upped their quick-service games – and have seen a small increase in their share of the quick lunchtime crowd over the past five years.
While some of QSR’s relative decline in short lunchtime visits could be due to discontent with rising fast-food prices, it’s clear that an increasing share of consumers see grocery and fast-casual chains as viable options during the lunch rush.
In 2025, tapping into hot trends and creating viral moments are among the most powerful tools for amplifying promotions and driving foot traffic to physical stores.
Retailers across categories have successfully harnessed the power of pop culture collaborations to generate excitement – and visits – by leaning into trending themes. On October 8th, 2024, for example, Wendy’s launched its epic Krabby Patty Collab, inspired by the beloved SpongeBob franchise. And during the week of the offering, the chain experienced a remarkable 21.5% increase in foot traffic compared to an average week that year.
Similarly, Crumbl – adept at creating buzz through manufactured scarcity – sparked a frenzy with the debut of its exclusive Olivia Rodrigo GUTS cookie. Initially available only at select locations near the artist’s concert venues, the cookie was launched nationwide for a limited time from August 19th to 24th, 2024. This buzz-driven release resulted in a 27.7% traffic surge during the week of the launch, as fans rushed to get a taste of the star-studded treat.
And it’s not just dining chains benefiting from these pop-culture moments. On February 16th, 2025, Bath & Body Works launched a Disney Princess-inspired fragrance line, perfect for fans of Cinderella, Ariel, Belle, Jasmine, Moana, and Tiana. The collaboration resonated, fueling a 23.2% visit spike for the chain.
While tapping into existing pop-culture trends has the ability to drive traffic, so does creating a new one. Analysis of movie theater visits on National Popcorn Day (Sunday, January 19th, 2025) shows how initiating a trend can spur social media engagement and impact in-person traffic to physical retail spaces.
National Popcorn Day was a successful promotional holiday across the movie theater industry in 2025. Both Regal Cinemas and AMC Theatres offered popcorn-based promotions on the day, but Cinemark’s “Bring Your Own Bucket” campaign, in particular, appears to have spurred a significant foot traffic boost during the event.
Visits to Cinemark on National Popcorn Day in 2025 increased 57.5% relative to the Sunday visit average for January and February 2025, as movie-goers showed off their out-of-the-bucket popcorn receptacles on social media. Clearly, by starting a trend that invited creativity and expression, Cinemark was able to amplify the impact of its National Popcorn Day promotion.
Location intelligence illuminates some of the key trends shaping consumer behavior in 2025. The data reveals that value-driven shopping, demand for flexibility across touchpoints, and the power of unique retail moments have the power to drive consumer engagement and the success of retail categories, brands, and products.
Placer.ai observes a panel of mobile devices in order to extrapolate and generate visitation insights for a variety of locations across the U.S. This panel covers only visitors from within the United States and does not represent or take into account international visitors.
Downtown districts in the nation’s major cities attract domestic travelers all year long with their iconic sights, lively entertainment, and diverse dining offerings. But each hub follows its own rhythm, shaped by distinct seasonal peaks and dips in visitor flow.
This white paper examines downtown hotel visitation patterns in four of the nation’s most popular destinations for domestic tourists: Miami, Chicago, New York, and Los Angeles. Focusing on 20 downtown hotels in each city, the analysis explores seasonal variations in domestic travel, city-specific dynamics, and differentiating factors.
Domestic tourism has rebounded strongly in recent years, and hotels in Miami and Chicago have been the biggest beneficiaries. In 2024, visits to analyzed hotels in each of these cities’ downtown areas grew by 8.9% and 7.4%, respectively, compared to 2023. Meanwhile, hotels in downtown and midtown Manhattan saw a more modest 2.0% increase, while Los Angeles experienced a slight year-over-year (YoY) decline in downtown hotel visits.
One factor that may be driving Miami and Chicago’s stronger performance is their higher proportion of long-distance visitors, defined as those visiting from over 250 miles away. Miami remains a top destination for snowbirds and spring breakers, while Chicago serves as a cultural and entertainment hub for the sprawling Midwest. These long-distance leisure travelers may be more likely to splurge on downtown hotel stays during their trips, helping drive hotel visit growth in the two cities.
By contrast, hotels in the Los Angeles and Manhattan city centers drew lower shares of domestic travelers coming from less than 250 miles away. These shorter-haul domestic tourists may be less likely to splurge on downtown hotels than those taking longer vacations. Both cities are also surrounded by numerous regional getaway options that can draw long-haul leisure travelers away from their downtown cores.
Each of the four analyzed cities has its own unique ebbs and flows – and city center hotel visits reflect these patterns. Miami, with its warm, sunny climate, experiences influxes of tourists during the winter and spring, with March seeing the biggest jump in downtown hotel visits last year (13.0% above the monthly visit average). Chicago, which thrives in the summer with its many festivals and events, saw its biggest downtown hotel visit bump in August. Meanwhile, Manhattan experienced a major uptick in December, likely fueled by holiday tourism and New Year celebrations, and Los Angeles visits were highest in the summertime.
What drives these seasonal visit peaks? Miami has long been a top tourism destination, especially in early spring, when snowbirds and spring breakers flock to the city for sun and relaxation. In recent years, the city has seen a rise in short-term domestic tourism, suggesting that the city is becoming increasingly popular for weekend getaways. According to the Placer.ai Tourism Dashboard, the share of domestic tourists staying just one or two nights grew from 71.7% in March 2022 to 78.3% in March 2024.
This shift aligns with an impressive increase in the magnitude of downtown Miami’s springtime hotel visit peak: In March 2022, visits to downtown hotels were 5.0% above the monthly average for the year, a share that more than doubled by 2024 to 12.9%.
These numbers may mean that more people are choosing to head to Miami for a quick break from the cold – and staying in downtown hotels to make the most of their short getaway.
Chicago’s major August visit spike was likely driven by the Windy City’s impressive lineup of major summer festivals, from Lollapalooza to the Chicago Air and Water Show, which draw thousands of attendees from across the country.
Lollapalooza fueled the largest visit spike to the city – between Thursday, August 1st and Sunday, August 4th, visits to downtown Chicago hotels surged between 51.1% and 63.8% above 2024 daily averages for those days of the week. The Air and Water Show and the Chicago Jazz Festival also generated significant hotel visit increases – highlighting the boost these events bring to the city’s tourism and hospitality sector.
The Big Apple draws a diverse mix of visitors throughout the year. But in December – the city’s peak tourist season – visitors pour in from all over the country to skate in Rockefeller Center, browse Fifth Avenue’s festive window displays and experience the city’s unique holiday magic.
And analyzing data from hotels in midtown and downtown Manhattan reveals a striking shift in the types of visitors who stay in the heart of NYC during the holiday season. While visitors from other urban centers dominated downtown hotel stays throughout most of the year – accounting for 47.9% of visits from January to November 2024 – their share dropped to 42.0% in December 2024. Meanwhile, the share of guests from suburban areas and small towns rose from 37.3% to 41.0%, and the share of guests from rural and semi-rural areas nearly doubled, from 3.5% to 6.1%.
These patterns suggest that, though Manhattan typically attracts a wide range of visitors, the holiday season is uniquely appealing to tourists from smaller towns and suburban areas. Understanding these trends can provide crucial context for hotels and civic stakeholders alike as they work to maximize the opportunities presented by the city’s December visit surge.
Los Angeles hotels also experience significant demographic shifts during peak season. In July, visits to downtown LA hotels surged by 15.3% relative to the 2024 monthly visit average. And a closer look at audience segmentation data suggests a corresponding surge in the share of "Flourishing Families" – an Experian: Mosaic segment consisting of affluent, middle-aged households with children. Throughout the year, "Flourishing Families" comprised between 7.7% and 8.7% of the census block groups (CBGs) driving visits to downtown LA hotels. But in July, this share jumped to 9.9%.
These families may be taking advantage of summer vacations to enjoy Los Angeles’ cultural attractions and entertainment. Hotels and city stakeholders who understand the appeal the city holds for this demographic can better cater to them through family-friendly promotions and strategic marketing efforts to target these households.
Downtowns are making a comeback – and hotels in the heart of the nation’s major tourist hubs are reaping the benefits. By understanding who frequents these downtown hotels and when, local businesses and civic leaders can optimize their resource management and strategic planning to make the most of these opportunities.
The New York office scene is buzzing once again, as companies from JPMorgan to Meta double down on return-to-office (RTO) mandates. But just how did New York office foot traffic fare in 2024? How did Big Apple office foot traffic compare to that of other major business hubs nationwide? And how is New York’s office recovery impacting post-COVID trends like the TGIF work week? Are office visits still concentrated mid-week, or are people coming in more on Fridays and Mondays? And how has Manhattan’s RTO affected local commuting patterns?
We dove into the data to find out.
In 2024, New York City cemented its position as the nationwide leader in office recovery. Thanks in part to remote work crackdowns by banking behemoths like Goldman Sachs, Morgan Stanley, and JPMorgan, visits to NYC office buildings in 2024 were just 13.1% below pre-pandemic (2019) levels.
For comparison, Miami’s office foot traffic remained 16.2% below pre-pandemic levels, while Atlanta, Washington D.C., and Boston saw significantly larger gaps at 28.6%, 37.8%, and 43.9%, respectively.
Perhaps unsurprisingly given the Big Apple’s robust year-over-five-year (Yo5Y) recovery, the pace of year-over-year (YoY) visit growth to NYC office buildings was somewhat slower in 2024 than in other major East Coast business centers. Still, New York’s YoY office recovery rate of 12.4% outpaced the nationwide baseline, and came in just slightly below Washington, D.C.’s 15.2% and Atlanta’s 14.6%.
Interestingly, New York’s return to office has not led to a significant retreat from the TGIF work week that emerged during COVID. In 2024, just 11.9% of weekday (Monday to Friday) visits to NYC offices took place on Fridays – only slightly more than the 11.5% recorded in 2023 and significantly below the pre-pandemic baseline of 17.2%.
Meanwhile, Monday has quietly regained its footing as the dreaded start of the New York work week. After dropping significantly in 2022 and 2023, the share of weekday office visits taking place on Mondays rebounded to 18.2% in 2024 – just slightly below 2019’s 19.5%. Still, Tuesday remained the Big Apple’s busiest in-office day of the week last year, accounting for nearly a quarter (24.6%) of weekday NYC office foot traffic.
And diving into Yo5Y data for each day of the work week shows just how much New York’s overall recovery is driven by mid-week visits – and especially Tuesday ones. In 2024, Friday visits to NYC office buildings were down 40.2% compared to 2019. But on Tuesdays, visits were essentially on par with pre-pandemic levels (-0.3%), even as nationwide office visits remained 24.6% below 2019.
Another post-COVID trend that has shown staying power in New York is the growing share of office visits coming from employees who live nearby. As hybrid schedules become the norm, it seems that those commuting more frequently are often just a short subway ride -or even a stroll- away.
The share of NYC office workers coming from less than five miles away, for example, has risen steadily since COVID, reaching 46.0% in 2024. Over the same period, the share of workers coming from 5-10 miles, 10-15 miles, or 25+ miles away has declined.
Looking at commuting trends across the East Coast helps put New York City’s shift into perspective. In 2019, NYC’s share of nearby commuters was on par with Washington, D.C. and slightly below Boston. But while both cities experienced moderate increases in local commuters between 2019 and 2024, New York pulled ahead, outpacing all other analyzed cities in its share of nearby office workers last year.
Miami and Atlanta – two other standout cities in office recovery – also saw significant growth in the percentage of short-distance commuters over the past five years. This trend underscores a broader shift: As hybrid work reshapes commuting habits, employees across multiple markets are more likely to go into the office if they live nearby, reducing reliance on long-haul commutes.
As the nation’s office recovery leader, New York offers a glimpse into what other cities can expect as office visitation rates continue to improve. Even at just 13.1% below pre-pandemic levels, NYC office visit levels continue to rise. And as recovery nears completion, trends that took hold during COVID remain firmly entrenched.
