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Retail Outlook: A Tale of Two Consumers Heading into Holiday 2025
Holiday 2025 reveals a split in consumer behavior. Affluent shoppers drive luxury growth, while budget-conscious consumers seek deals. Retail success depends on timing, precision, and understanding shifting priorities.‍
R.J. Hottovy & Elizabeth Lafontaine
Oct 21, 2025
4 minutes

A Bumpy Road to Q4

As we enter the final quarter of 2025, the retail landscape has been defined by an eventful year in consumer behavior – and by more uncertainty heading into the holidays than in recent memory. The year has been marked by volatile retail traffic, reflecting a consumer base grappling with macroeconomic uncertainty, the impact of tariffs, and a growing insistence on deep discounts. 

This choppiness is clearly illustrated in the year-over-year (YoY) weekly visit trends for our Placer 100 Retail Index, as shown below. But despite the turbulence, our visitation data reveals some key trends that are already painting a clear picture of what to expect this holiday season. 

A Two-Tier Economy Emerges

One notable pattern is the growing visibility of a “two-tier economy” – a theme we also explored in our recent look at the restaurant category. Affluent consumers appear confident, largely driven by the "wealth effect." With strong financial markets, a healthy housing market, and the positive impact of recent interest rate cuts, this demographic has seen its net worth grow and continues to spend on discretionary goods and services. 

This confidence is clearly visible in our retail visitation data, which shows strong performance in categories catering to higher-income shoppers. Luxury department stores, specialty and fresh-format grocers, and fine-dining restaurants are all experiencing steady traffic, indicating this key consumer group is well-positioned to spend this holiday season.

By contrast, lower- to middle-income households face mounting cost-of-living pressures that have clearly impacted their discretionary spending. As shown in the first graph above, our data shows a notable softening across the broader retail and restaurant landscape in late August, September, and early October as these consumers grapple with economic uncertainty and the initial effects of tariff-related price increases. This cautious stance has prompted a distinct shift in behavior; consumers are not just pulling back, but actively trading down to more affordable retail channels. We've seen this manifest in increased traffic to value-oriented grocers, warehouse clubs, dollar stores, and off-price apparel chains as households look to stretch their budgets.

The Promotional Arms Race

Softening visitation trends among lower- and middle-income consumers help explain another key trend – the early start to this year’s holiday promotional season, which began as early as September, well before Amazon’s “Big Deal Days” ignited the broader deal-hunting frenzy. Our data indicates this consumer segment is being highly strategic, leading to foot traffic that spikes during major sales events, but remains subdued during non-promotional periods. Consequently, retailers are caught in a promotional arms race, pushing sales earlier than ever in a fierce attempt to attract these value-seeking shoppers and, more importantly, lock in a share of their limited holiday budgets before they are spent elsewhere.

This dynamic creates a precarious balancing act for retailers. A potential slowdown in manufacturing and port activity could lead to inventory challenges, creating a perfect storm when combined with a consumer base conditioned to seek out deep discounts. This environment suggests that precise inventory management and flawless promotional timing won't just be important – they will be the critical factors separating the winners from the losers this holiday season.

Still, promotions don’t just have to be about price cuts. Pop-culture tie-ins and strategic product launches have also proven effective at driving retail traffic this year – and could be particularly impactful during the holiday season.

Holiday Outlook: Needs, Wants, and Indulgences

This holiday season, retailers will be increasingly dependent on affluent consumers, as lower- and middle-income shoppers are forced to balance "needs versus wants." This doesn't mean this group has stopped spending, but that their priorities have shifted. And to succeed this holiday season, retailers will need to meet both sides of the consumer divide – delivering value where it matters most and using strategic, well-timed promotions to drive engagement across income levels.

For  more data-driven retail analyses follow Placer.ai/anchor.

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Article
McDonald’s and Chipotle Face Headwinds in Q3 2025
In Q3 2025, McDonald’s and Chipotle contended with slowing traffic and sector-wide dining headwinds. McDonald’s faced visit declines despite promotions, while Chipotle relied on expansion to sustain growth. Both chains enter Q4 balancing momentum against mounting pressure.
Bracha Arnold
Oct 20, 2025
3 minutes

In Q3 2025, consumers continued to pull back on food-away-from-home spending amid rising prices and shifting behaviors, creating persistent pressure across the dining landscape. McDonald’s (MCD) and Chipotle (CMG) each navigated these challenges with mixed results, underscoring the difficulty of sustaining growth even for well-established brands. Both chains showed relative resilience compared to the broader market but faced mounting headwinds that tempered performance and tested their strategic approaches.

McDonald’s: Feeling The Shift

The quick-service category is under pressure from multiple fronts: persistent inflation, shifting consumer behavior, value-menu fatigue, and even the growing adoption of GLP-1 weight-loss drugs, which are dampening demand for food consumed away from home. And McDonald’s has not been immune from these challenges.

The company’s successful Minecraft Meal collaboration helped lift traffic in April, contributing to a 2.5% increase in U.S. comparable sales in Q2 – a welcome rebound from Q1’s 3.6% comp sales decline. But the momentum has been difficult to sustain. Foot traffic lagged 2024 levels throughout the summer – albeit lapping last year’s Summer of Value promotion – and remained sluggish even after the September debut of McDonald’s new Extra Value Meal. In Q3, visits were down 3.5% year over year (YoY), with same-store traffic falling 4.0%, underscoring how difficult it is to reignite growth in 2025 even with special promotions – especially for a chain reliant on a customer base that is less affluent than the national average.

Chipotle’s Expansion Cushions Slowdown

Like McDonald’s, Chipotle has leaned on special promotions, such as its recent “Wear a College Football Jersey” BOGO on September 15, 2025, to help navigate this year’s headwinds. But its primary strategy has been expansion. Since the start of 2024, Chipotle has opened hundreds of new locations, most featuring a Chipotlane drive-thru pickup lane.

And this aggressive growth has helped sustain Chipotle’s momentum. Chain-wide visits have remained positive YoY in most months of 2025 – likely supported by Chipotle’s more affluent customer base. And in Q3, overall visits rose 0.5% YoY ,keeping pace with the broader fast-casual segment, which saw visits grow by 0.7%. 

At the same time, same-store visits have trended slightly negative YoY, echoing Q2’s 4.0% decline in comparable sales. This suggests that while new unit growth is cushioning the slowdown, maintaining traffic at established locations remains a challenge. Still, the declines have been relatively modest, highlighting Chipotle’s underlying resilience – especially given the comparison to a particularly strong 2024.

Challenges Ahead

External pressures continue to weigh on the dining sector, and McDonald’s and Chipotle are no exception. Being able to remain nimble and embrace challenges will remain crucial for both chains as Q4 gets underway.

For the most up-to-date dining data, check out Placer.ai’s free tools.

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Article
Manufacturing Foot Traffic Signals Continued Caution
Placer.ai data shows U.S. manufacturing foot traffic remained below 2024 levels in September, led by sharp declines in autos after the Novelis fire. Despite slight stabilization late in the month, AI-driven automation and shifting production patterns suggest continued industrial caution heading into Q4.
Shira Petrack & Lila Margalit
Oct 17, 2025
1.5 minutes

September Still in Decline

Weekly visits to Placer’s Industrial Manufacturing Index remained below 2024 levels throughout September and into early October. Although trends began to stabilize during the week of September 22nd, activity continued to lag behind last year’s benchmarks – signaling a sustained year-over-year (YoY) slowdown.

These findings align broadly with the ISM Manufacturing PMI, which edged up to 49.1% in September from 48.7% in August – signaling contraction, but at a potentially moderating pace. (Any value below 50 indicates a decline.) Still, sentiment indicators remain mixed, with the S&P Global U.S. Manufacturing PMI easing from 53.0 in August to 52.0 in September – reflecting slower growth but still remaining in expansionary territory. 

Autos Under Pressure

As shown in the chart above, the slowdown was particularly acute in the auto sector, where U.S. sales forecasts have been revised downward and production figures indicate declining output. The sharp divergence from the overall index beginning the week of September 15th likely also reflects industry-wide disruption following last month’s devastating fire at the Novelis plant in New York, which reverberated throughout the industry.

Automation and AI on the Horizon

Beyond short-term disruptions like the Novelis fire and ongoing tariff uncertainty, structural forces tied to AI and automation may also be contributing to the industrial deceleration. Many plants are adopting AI-enabled predictive maintenance, robotics, and remote monitoring, which reduce the need for certain categories of employees. And in autos especially, the shift to EV production and AI-driven retooling may already be visible in lower employee presence. 

For more data-driven manufacturing insights, follow Placer.ai/anchor

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Article
September 2025 Placer.ai Office Index: A Fall Resurgence
The September 2025 Placer.ai Office Index reveals a nationwide office rebound, with visits just 26.3% below 2019 levels. Miami and New York lead recovery, while San Francisco posts a 19% YoY surge amid renewed RTO mandates and AI-driven corporate growth.
Lila Margalit
Oct 16, 2025
4 minutes

August’s drop in office foot traffic left many wondering – had the return-to-office movement finally hit a wall, or was it just summer taking its usual toll?

We analyzed the latest location analytics to find out.

Fall Routines Reignite Office Recovery

In September 2025, a wave of new RTO mandates took effect nationwide, with companies from Intel to Toyota requiring employees to spend at least four days per week in the office. And following August’s sharp retreat, September delivered a decisive rebound: Office visits were just 26.3% below 2019 levels – a clear improvement from August and essentially tied with June’s performance. 

This suggests that August’s dip was seasonal rather than structural – a reflection of flexible post-pandemic work habits during vacation-heavy periods. As fall routines took hold, RTO momentum strengthened once again, underscoring the nonlinear yet sustained nature of office recovery progress. 

Not (Just) Calendar Math

To be sure, some of September’s upswing can be chalked up to calendar math – the month had 21 working days, compared to 20 in both September 2024 and 2019. But that extra day alone doesn’t explain the full rebound.

Even when adjusting for working days, September 2025 ranked as the third busiest in-office month since COVID, just behind June and July 2025.

Miami Heat Still On

Miami and New York City – two markets where in-person work has firmly reestablished itself as the norm – continued to lead the office recovery in September. In Miami, ongoing corporate migration is reinforcing an “office-first” culture, while in New York, a growing wave of finance-sector mandates is accelerating the push back to the office.

And several other markets also saw significant improvement. Dallas and Atlanta outperformed the nationwide average with office visit gaps just 15.4% and 22.9% below September 2019 levels, respectively. Meanwhile, San Francisco – though still trailing other major markets – closed its post-pandemic gap to 40.2%.

San Francisco Gains Momentum

In addition, San Francisco recorded the largest year-over-year gain in office visits this September, outpacing national trends and surpassing more recovered markets. 

That combination – still lagging but accelerating rapidly – mirrors what’s happening in the city’s leasing market, where AI-driven demand is fueling fresh activity and major employers are renewing their commitments to the Bay Area. Salesforce’s new multi-year investment in San Francisco further underscores confidence in the city’s long-term role as an innovation hub. And in late August, the city’s municipal workers also returned to the office four days a week, further helping set the tone for a city in the midst of a comeback. 

Looking Ahead

With fall routines reestablished and corporate mandates expanding, the office recovery appears to be regaining momentum.

Will this renewed surge carry through the winter – or will the season’s holidays bring another pause?

Follow Placer.ai’s data-driven RTO analyses to find out. 

**NOTE: Data in the office index has changed due to a regular process of enhancing the list of buildings. This includes the addition of nearly 300 new entities across the index and the removal of buildings that no longer met the necessary standard - either due to renovation or repurposing. In total, the removed assets amounted to less than 5% of the overall count, and the overall trendlines remained the same.

Article
Placer.ai September 2025 Mall Index: Summer Slowdown Extends Into Fall
After a spring rebound, mall traffic cooled through summer and softened further in September 2025. Placer.ai’s Mall Index shows modest YoY declines across mall types in Q3 2025, with outlet malls lagging as value-driven shoppers turn to discount retailers and online deals. Still, steady overall trends suggest a stable foundation heading into the holiday season.
Maytal Cohen
Oct 15, 2025
4 minutes

A Slow Summer Lingers into Fall

Following a brief lift in spring – when mall visits nationwide rose year-over-year (YoY) across all formats – the Placer.ai Mall Index showed momentum fading through the summer and softening further into fall.

Indoor malls registered slight year-over-year (YoY) visit upticks in July and August, but saw visits drop 1.9% YoY in September. Meanwhile, open-air centers and outlet malls, which maintained minor visit gaps in the summer, saw these widen to 1.7% and 6.8%, respectively, in September. Some of this decline can be attributed to a calendar shift: September 2025 had one fewer Sunday than the same month in 2024, a change likely to hit outlet malls the hardest. (So far this year, 18.2% of outlet mall visits have occurred on Sundays, compared to just 16.0% for indoor malls and 15.4% for open-air centers). But the September drop also signals that malls’ summer slowdown isn’t over.

Quarterly View Puts Recent Trends in Context

Still, zooming out to quarterly visitation patterns shows that YoY changes in foot traffic have remained relatively modest across mall types since the start of 2025. In Q3 2025, visits to indoor malls were down just 0.1% compared to 2024, while visits to open-air shopping centers and outlet malls dipped just 1.1% and 2.8%, respectively. Given the macroeconomic headwinds that have challenged retail this year – including persistent inflation, tariffs, and higher living costs  – these are mild declines.

And with the all-important holiday season approaching, retailers have an opportunity to shift the narrative. Strategic promotions, in-store experiences, and omnichannel integration could help convert cautious consumer sentiment into stronger end-of-year traffic.

Why are Outlet Malls Underperforming?

Even so, despite relative stability in the sector, outlet malls have underperformed other mall types for YoY visits since the start of the year. The format’s steeper YoY declines likely reflect its stronger appeal to value-focused consumers – shoppers who are increasingly turning to large discounters and online bargain platforms. 

Analyzing the three mall types’ trade areas with demographics from STI: PopStats shows that outlet malls attract a higher share of lower- to middle-income consumers than other mall formats. Over the past 12 months, 43.8% of households within outlet malls’ captured markets earned less than $75K annually, compared to 40.8% for indoor malls and 37.8% for open-air shopping centers. These shoppers are more likely to be watching their budgets (including for transportation) and choosing more convenient off-price alternatives such as T.J. Maxx, Ross Dress for Less, Burlington, Marshalls, or HomeGoods – all of which saw consistently steady YoY visits throughout the summer and early fall, as shown in the chart below. 

Outlet malls also tend to offer fewer of the experiential elements – dining, entertainment, and events – that have helped other mall types regain momentum, leaving them struggling to differentiate and sustain consistent foot traffic. At the same time, shoppers have become more selective, turning to malls for quick, mission-driven visits rather than leisurely outings, a shift that is also reflected in shorter visit durations.

A Tentative Outlook for the Holidays

Although September capped off a sluggish summer, the broader picture offers reason for cautious optimism. Year-to-date performance has remained relatively stable, suggesting that underlying consumer demand remains intact, even if somewhat restrained.

If retailers and mall operators can re-engage shoppers through compelling promotions, festive in-person activations, and other special draws, the upcoming holiday season could still outperform expectations. 

For more data-driven shopping center insights visit Placer.ai’s free industry trends tool.

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Article
Summer Surge for Sturgis as Motorcycles Vroom En Masse
The 2025 Sturgis Motorcycle Rally delivered a major tourism and retail boost to Sturgis, SD. Visits soared nearly 550% over average levels, with affluent suburban travelers creating strong opportunities for local businesses and national brands to engage high-value consumers.
Caroline Wu
Oct 14, 2025
2 minutes

Sturgis Motorcycle Rally Drives Crowds to Sturgis, SD

One of the hallmarks of Americana is the image of a biker riding fast and free down enormous expanses of American highways. For tens of thousands of motorcycle enthusiasts, nothing compares to the Sturgis Motorcycle Rally, held annually in Sturgis, South Dakota. In 2025, the event took place between August 1st and August 10th – and the week and a half of food, folks, and festivities drove a massive spike in out-of-market visitors to Sturgis. 

Saturday, August 2, was the most popular day of visits, with visits up 14.7% compared to the prior year and up a whopping +549.9% compared to an average Saturday in Sturgis.

Local Businesses at the Center of the Action

One popular place to visit within Sturgis is Lynn’s Dakotamart on Lazelle St, where one can find groceries ranging from NY strip steaks to fresh Midwest watermelon. During the Sturgis motorcycle rally, the store's trade area more than doubled from 15 miles to 33 miles.

Affluent Visitors and Brand Opportunities

Large events like the Sturgis Motorcycle Rally can also hold much promise for brands, as they seek to capture attention from motorcycle devotees. Placer.ai data shows that some of the top-visited places during the 10 days in August include Wells Fargo, McDonald’s, Burger King, Dairy King, Ace Hardware, and restaurant/live venues such as Loud American. The rally also brings an influx of affluent suburban visitors, with nearly 1 in 5 out-of-town visitors with a household income greater than $150K, and 13.4% belonging to the "Wealthy Suburban Families" Spatial.ai segment.

Wealthy Visitor Base Gives the Rally a Strong Market Impact

In sum, the Sturgis Motorcycle Rally is a unique opportunity for local businesses and local and national brands to capitalize on the excitement and celebratory frame of mind of the out-of-town visitors. Many of the guests come with the mindset to enjoy themselves, mingle with others, stay in local lodgings, and even visit shopping centers and eateries that would normally seem a bit further afield but that in the context of riding are just part of the journey itself.

For more data-driven consumer insights, visit placer.ai/anchor

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Reports
INSIDER
Report
3 Trends Shaping the Grocery Sector Right Now
Discover the 2025 grocery sector trends driving growth across value, fresh, traditional, and ethnic formats. Learn how shifting consumer behavior, bifurcated spending, and short-trip missions are reshaping retail competition.
Placer Research
September 22, 2025

Key Takeaways 

1) Broad-based growth: All four grocery formats grew year-over-year in Q2 2025, with traditional grocers posting their first rebound since early 2024.

2) Value grocers slow: After leading during the 2022–24 trade-down wave, value grocer growth has decelerated as that shift matures.

3) Fresh formats surge: Now the fastest-growing segment, fueled by affluent shoppers seeking health, wellness, and convenience.

4) Bifurcation widens: Growth concentrated at both the low-income (value) and high-income (fresh) ends, highlighting polarized spending.

5) Shopping missions diverge: Short trips are rising, supporting fresh formats, while traditional grocers retain loyal stock-up customers and value chains capture fill-in trips through private labels.

6) Traditional grocers adapt: H-E-B and Harris Teeter outperformed by tailoring strategies to their core geographies and demographics.Bifurcation of Consumer Spending Help Fresh Format Lead Grocery Growth

Growth Across Grocery Formats

Grocery traffic across all four major categories – value grocers, fresh format, traditional grocery, ethnic grocers – was up year over year in Q2 2025 as shoppers continue to engage with a wide range of grocery formats. Traditional grocery posted its first YoY traffic increase since Q1 2024, while ethnic grocers maintained their steady pattern of modest but consistent gains.

Value Grocers Growth Slows as Trade-Down Effect Matures

Value grocers, which dominated growth through most of 2024 as shoppers prioritized affordability, continued to expand but have now ceded leadership to fresh-format grocers. Rising food costs between 2022 and 2024 drove many consumers to chains like Aldi and Lidl, but much of this “trade-down” movement has already occurred. Although price sensitivity still shapes consumer choices – keeping the value segment on an upward trajectory – its growth momentum has slowed, making it less of a driver for the overall sector.

Affluent Shoppers Drive Major Gains for Fresh-Format Grocers

Fresh-format grocers have now taken the lead, posting the strongest YoY traffic gains of any category in 2025. This segment, anchored by players like Sprouts, appeals to the highest-income households of the four categories, signaling a growing influence of affluent shoppers on the competitive grocery landscape. Despite accounting for just 7.0% of total grocery visits in H1 2025, the segment’s rapid gains point to a broader shift: premium brands emphasizing health and wellness are emerging as the primary engine of growth in the grocery sector.

Bifurcation of Spending Reshaping Grocery

The fact that value grocers and fresh-format grocers – segments with the lowest and highest median household incomes among their customer bases – are the two categories driving the most growth underscores how the bifurcation of consumer spending is playing out in the grocery space as well. On one end, price-sensitive shoppers continue to seek out affordable options, while on the other, affluent consumers are fueling demand for premium, health-oriented formats. This dual-track growth pattern highlights how widening economic divides are reshaping competitive dynamics in grocery retail.

Bottom Line: 

1) Broad-based growth: All four grocery categories posted YoY traffic gains in Q2 2025.

2) Traditional grocery rebound: First YoY increase since Q1 2024.

3) Ethnic grocers: Continued steady but modest upward trend.

4) Value grocers: Still growing, but slowing after most trade-down activity already occurred (2022–24).

5) Fresh formats: Now the fastest-growing segment, driven by affluent shoppers and interest in health & wellness.

6) Market shift: Premium, health-oriented brands are becoming the new growth driver in grocery.

7) Bifurcation of spending: Growth at both value and fresh-format grocers highlights a polarization in consumer spending patterns that is reshaping grocery competition.

Consumers Turn to Different Grocery Formats for Different Needs

The Rise of Short Trips

Over the past two years, short grocery trips (under 10 minutes) have grown far more quickly than longer visits. While they still make up less than one-quarter of all U.S. grocery trips, their steady expansion suggests this behavioral shift is here to stay and that its full impact on the industry has yet to be realized.

Fresh Formats Capture Quick Missions

One format particularly aligned with this trend is the fresh-format grocer, where average dwell times are shorter than in other categories. Yet despite benefiting from the rise of convenience-driven shopping, fresh formats attract the smallest share of loyal visitors (4+ times per month). This indicates they are rarely used for a primary weekly shop. Instead, they capture supplemental trips from consumers looking for specific needs – unique items, high-quality produce, or a prepared meal – who also value the ability to get in and out quickly.

Traditional Grocers Built on Loyalty

In contrast, leading traditional grocers like H-E-B and Kroger thrive on a classic supermarket model built around frequent, comprehensive shopping trips. With the highest share of loyal visitors (38.5% and 27.6% respectively), they command a reliable customer base coming for full grocery runs and taking time to fill their carts. 

Value Grocers as “Fill-In” Players

Value grocers follow a different, but equally effective playbook. Positioned as primary “fill-in” stores, they sit between traditional and fresh formats in both dwell time and visit frequency. Many rely on limited assortments and a heavy emphasis on private-label goods, encouraging shoppers to build larger baskets around basics and store brands. Still, the data suggests consumers reserve their main grocery hauls for traditional supermarkets with broader selections, while using value grocers to stretch budgets and stock up on essentials.

Bottom Line: 

1) Short trips surge: Under-10-minute visits have grown fastest, signaling a lasting behavioral shift.

2) Fresh formats thrive on convenience: Small footprints, prepared foods, and specialty items align with quick missions.

3) Traditional grocers retain loyalty: Traditional grocers such as H-E-B and Kroger attract frequent, comprehensive stock-up trips.

4) Value grocers fill the middle ground: Limited assortments and private label drive larger baskets, but main hauls remain with traditional supermarkets.

5) Fresh formats as supplements: Fresh format grocers such as The Fresh Market capture quick, specialized trips rather than weekly shops.

The Right Strategy Can Drive Growth For Traditional Grocers 

Traditional Grocers Can Still Win

While broad market trends favor value and fresh-format grocers, certain traditional grocers are proving that a tailored strategy is a powerful tool for success. In the first half of 2025, H-E-B and Harris Teeter significantly outperformed their category's modest 0.6% average year-over-year visit growth, posting impressive gains of 5.6% and 2.8%, respectively. Their success demonstrates that even in a polarizing environment, there is ample room for traditional formats to thrive by deeply understanding and catering to a specific target audience.

Different Paths, Same Focus

These two brands achieve their success with distinctly different, yet equally focused, demographic strategies. H-E-B, a Texas powerhouse, leans heavily into major metropolitan areas like Austin and San Antonio. This urban focus is clear, with 32.6% of its visitors coming from urban centers and their peripheries, far above the category average. Conversely, Harris Teeter has cultivated a strong following in suburban and satellite cities in the South Atlantic region, drawing a massive 78.3% of its traffic from these areas. This deliberate targeting shows that knowing your customer's geography and lifestyle remains a winning formula for growth.

Bottom Line: 

1) Traditional grocers can still be competitive: H-E-B (+5.6% YoY) and Harris Teeter (+2.8% YoY) outpaced the category average of +0.6% in H1 2025.

2) H-E-B’s strategy: Strong urban focus, with 32.6% of traffic from major metro areas like Austin and San Antonio.

3) Harris Teeter’s strategy: Suburban and satellite city focus, with 78.3% of traffic from South Atlantic suburbs.

INSIDER
Report
Emerging Trends for CRE in 2025
This Placer Snapshot examines the evolution of key industries impacting commercial real estate. We explore the shifting dynamics of office visits, the recovery of shopping centers, and population growth patterns across the United States in 2025.
August 28, 2025
INSIDER
Report
A New Era for Retail Giants: Who’s Winning in 2025?
Find out how the Dollar General, Dollar Tree, and Costco's hyper growth have changed the retail landscape and see how Walmart and Target can stay competitive in today's value-driven market.
August 21, 2025

Key Takeaways:

1. The hypergrowth of Costco, Dollar Tree, and Dollar General between 2019 and 2025 has fundamentally changed the brick-and-mortar retail landscape. 

2. Overall visits to Target and Walmart have remained essentially stable even as traffic to the new retail giants skyrocketed – so the increased competition is not necessarily coming at legacy giants' expense. Instead, each retail giant is filling a different need, and success now requires excelling at specific shopping missions rather than broad market dominance.

3. Cross-shopping has become the new normal, with Walmart and Target maintaining their popularity even as their relative visit shares decline, creating opportunities for complementary rather than purely competitive strategies.

4. Dollar stores are rapidly graduating from "fill-in" destinations to primary shopping locations, signaling a fundamental shift in how Americans approach everyday retail.

5. Walmart still enjoys the highest visit frequency, but the other four chains – and especially Dollar General – are gaining ground in this realm.

6. Geographic and demographic specialization is becoming the key differentiator, as each chain carves out distinct niches rather than competing head-to-head across all markets and customer segments.

Shifting Retail Dynamics

Evolving shopper priorities, economic pressures, and new competitors are reshaping how and where Americans buy everyday goods. And as value-focused players gain ground, legacy retail powerhouses are adapting their strategies in a bid to maintain their visit share. In this new consumer reality, shoppers no longer stick to one lane, creating a complex ecosystem where loyalty, geography, and cross-visitation patterns – not just market share – define who is truly winning.

This report explores the latest retail traffic data for Walmart, Target, Costco, Dollar Tree, and Dollar General to decode what consumers want from retail giants in 2025. By analyzing visit patterns, loyalty trends, and cross-shopping shifts, we reveal how fast-growing chains are winning over consumers and uncover the strategies helping legacy players stay competitive in today's value-driven retail landscape. 

The New Competitive Landscape

Dollar General, Dollar Tree, and Costco's Hypergrowth Since 2019 

In 2019, Walmart and Target were the two major behemoths in the brick-and-mortar retail space. And while traffic to these chains remains close to 2019 levels, overall visits to Dollar General, Dollar Tree, and Costco have increased 36.6% to 45.9% in the past six years. Much of the growth was driven by aggressive store expansions, but average visits per location stayed constant (in the case of Dollar Tree) or grew as well (in the case of Dollar General and Costco). This means that these chains are successfully filling new stores with visitors – consumers who in the past may have gone to Walmart or Target for at least some of the items now purchased at wholesale clubs and dollar stores. 

This substantial increase in visits to Costco, Dollar General, and Dollar Tree has altered the competitive landscape in which Walmart and Target operate. In 2019, 55.9% of combined visits to the five retailers went to Walmart. Now, Walmart’s relative visit share is less than 50%. Target received the second-highest share of visits to the five retailers in 2019, with 15.9% of combined traffic to the chains. But Between January and July 2025, Dollar General received more visits than Target – even though the discount store had received just 12.1% of combined visits in 2019.

Some of the growth of the new retail giants could be attributed to well-timed expansion. But the success of these chains is also due to the extreme value orientation of U.S. consumers in recent years. Dollar General, Dollar Tree, and Costco each offer a unique value proposition, giving today's increasingly budget-conscious shoppers more options.

The Role of Each Retail Giant in the Wider Retail Ecosystem

Walmart’s strategy of "everyday low prices" and its strongholds in rural and semi-rural areas reflect its emphasis on serving broad, value-focused households – often catering to essential, non-discretionary shopping. 

Dollar General serves an even larger share of rural and semi-rural shoppers than Walmart, following its strategy of bringing a curated selection of everyday basics to underserved communities. The retailer's packaging is typically smaller than Walmart's, which allows Dollar General to price each item very affordably – and its geographic concentration in rural and semi-rural areas also highlights its direct competition to Walmart. 

By contrast, Target and Costco both compete for consumer attention in suburban and small city settings, where shopper profiles tilt more toward families seeking one-stop-shopping and broader discretionary offerings. But Costco's audience skews slightly more affluent – the retailer attracts consumers who can afford the membership fees and bulk purchasing requirements – and its visit growth may be partially driven by higher income Target shoppers now shopping at Costco. 

Dollar Tree, meanwhile, showcases a uniquely balanced real estate strategy. The chain's primary strength lies in suburban and small cities but it maintains a solid footing in both rural and urban areas. The chain also offers a unique value proposition, with a smaller store format and a fixed $1.25 price point on most items. So while the retailer isn't consistently cheaper than Walmart or Dollar General across all products, its convenience and predictability are helping it cement its role as a go-to chain for quick shopping trips or small quantities of discretionary items. And its versatile, three-pronged geographic footprint allows it to compete across diverse markets: Dollar Tree can serve as a convenient, quick-trip alternative to big-box retailers in the suburbs while also providing essential value in both rural and dense urban communities.

As each chain carves out distinct geographic and demographic niches, success increasingly depends on being the best option for particular shopping missions (bulk buying, quick trips, essential needs) rather than trying to be everything to everyone.

Cross-Shopping on the Rise Despite Visit Share Shuffle

Still, despite – or perhaps due to – the increased competition, shoppers are increasingly spreading their visits across multiple retailers: Cross-shopping between major chains rose significantly between 2019 and 2025. And Walmart remains the most popular brick-and-mortar retailer, consistently ranking as the most popular cross-shopping destination for visitors of every other chain, followed by Target.

This creates an interesting paradox when viewed alongside the overall visit share shift. Even as Walmart and Target's total share of visits has declined, their importance as a secondary stop has actually grown. This suggests that the legacy retail giants' dip in market share isn't due to shoppers abandoning them. Instead, consumers are expanding their shopping routines by visiting other growing chains in addition to their regular trips to Walmart and Target, effectively diluting the giants' share of a larger, more fragmented retail landscape.

Cross-visitation to Costco from Walmart, Target, and Dollar Tree also grew between 2019 and 2025, suggesting that Costco is attracting a more varied audience to its stores.

But the most significant jumps in cross-visitation went to Dollar Tree and Dollar General, with cross-visitation to these chains from Target, Walmart, and Costco doubling or tripling over the past six years. This suggests that these brands are rapidly graduating from “fill-in” fare to primary shopping destinations for millions of households.

The dramatic rise in cross-visitation to dollar stores signals an opportunity for all retailers to identify and capitalize on specific shopping missions while building complementary partnerships rather than viewing every chain as direct competition. 

Competition For Visit Frequency in a Fragmented Retail Landscape 

Walmart’s status as the go-to destination for essential, non-discretionary spending is clearly reflected in its exceptional loyalty rates – nearly half its visitors return at least three times per month on average -between  January to July 2025, a figure virtually unchanged since 2019. This steady high-frequency visitation underscores how necessity-driven shopping anchors customer routines and keeps Walmart atop the retail loyalty ranks. 

But the data also reveals that other retail giants – and Dollar General in particular – are steadily gaining ground. Dollar General's increased visit frequency is largely fueled by its strategic emphasis on adding fresh produce and other grocery items, making it a viable everyday stop for more households and positioning it to compete more directly with Walmart.

Target also demonstrates a notable uptick in loyal visitors, with its share of frequent shoppers visiting at least three times a month rising from 20.1% to 23.6% between 2019 and 2025. This growth may suggest that its strategic initiatives – like the popular Drive Up service, same-day delivery options, and an appealing mix of essentials and exclusive brands – are successfully converting some casual shoppers into repeat customers. 

Costco stands out for a different reason: while overall visits increased, loyalty rates remained essentially unchanged. This speaks to Costco’s unique position as a membership-based outlet for targeted bulk and premium-value purchases, where the shopping behavior of new visitors tends to follow the same patterns as those of its  already-loyal core. As a result, trip frequency – rooted largely in planned stock-ups – remains remarkably consistent even as the warehouse giant grows foot traffic overall. 

Dollar Tree currently has the smallest share of repeat visitors but is improving this metric. As it successfully encourages more frequent trips and narrows the loyalty gap with its larger rivals, it's poised to become an increasing source of competition for both Target and Costco.

The increase in repeat visits and cross-shopping across the five retail giants showcases consumers' current appetite for value-oriented mass merchants and discount chains. And although the retail giants landscape may be more fragmented, the data also reveals that the pie itself has grown significantly – so the increased competition does not necessarily need to come at the expense of legacy retail giants. 

The Path Forward

The retail landscape of 2025 demands a fundamental shift from zero-sum competition to strategic complementarity, where success lies in owning specific shopping missions rather than fighting for total market dominance. Retailers that forego attempting to compete on every front and instead clearly communicate their mission-specific value propositions – whether that's emergency runs, bulk essentials, or family shopping experiences – may come out on top. 

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