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Amazon recently announced that Prime Day 2026 will take place from June 23rd to 26th, marking an earlier-than-usual start to the summer promotional season. While Prime Day itself is primarily an online event, retailers with a significant brick-and-mortar presence often join the fray with competing sales, either during Amazon's event or in the lead-up to Fourth of July promotions. So what does retail foot traffic reveal about the state of the consumer heading into this key shopping period? We dove into the data to find out.
Despite ongoing headwinds, foot traffic to major retail chains for the first five months of the year stayed in positive territory relative to 2025, a notable showing given the macroeconomic uncertainty weighing on consumer sentiment. And even though the pace of growth has cooled since March – likely due in part to the sharp increase in gas prices – the direction never turned negative.
That consistency matters heading into Prime Day. Even as growth moderated through the spring, audiences continued to choose physical retail, suggesting that in-store visits are holding up rather than ceding ground to online channels. For retailers planning competing summer promotions, the steady baseline of positive year-over-year (YoY) traffic suggests that demand is present, and the opportunity lies in converting resilient visit volume into stronger spend during the promotional window.
Segmenting consumer traffic by driving distance shows that even the most acute headwind facing consumers right now – elevated gas prices – has done little to fundamentally alter shopping behavior. Even though longer-distance visits pulled back sharply in March with the onset of the gas price hike, the retreat proved short-lived – by April, every distance band had returned to positive growth, and the recovery held into May.
The quick rebound suggests that the March pullback in longer drives was largely temporary and did not mark a lasting shift toward online shopping. Consumers remain willing to make longer trips to stores – a healthy signal of shopping intent heading into the summer promotional season. And with gas prices now beginning to ease, the conditions look even more favorable for offline retailers as the promotional season approaches.
Zooming in on weekly visits to major retailers, however, reveals a more volatile, retailer-specific picture beneath the steady monthly averages.
The biggest distinction is between retailers entering the summer from a position of strength and those looking for a boost. Costco, Target, and (to a slightly lesser effect) Best Buy maintained year-over-year traffic gains throughout the spring – suggesting that, for these retailers, promotional events are more likely to amplify existing momentum than to create it.
Meanwhile, Walmart's traffic in recent weeks remained largely in line with last year, potentially reflecting continued pressure on its more value-oriented customer base – making the upcoming promotional events an important opportunity to reignite growth.
Home Depot and Lowe's fall somewhere in between. Both have shown signs of improvement after a prolonged slowdown, making the July 4th period an important test of whether that recovery can continue.
Consumer sentiment remains under pressure ahead of the early summer promotional events, but foot traffic data suggests that shoppers have not materially pulled back from physical stores. The resilience of longer-distance visits, combined with easing gas prices and generally positive traffic trends, points to a consumer who is becoming more selective rather than disengaged.
As retailers roll out competing promotions over the coming weeks, the key question will be where they choose to spend. Retailers already generating traffic momentum appear well positioned to capitalize on the season, while those facing softer visitation trends will be looking to promotions to reaccelerate growth.
For more data-driven retail insights, visit placer.ai/anchor
Perhaps the nicest gift you can give a parent is a meal they don't have to cook – complete with cloth napkins, quality family time, and no dishes to clean afterward. That's why Mother's Day and Father's Day consistently deliver some of the biggest traffic surges of the year for full-service restaurants (FSRs).
But with fuel prices still elevated and consumers continuing to watch their spending, will families still splurge on dining out this Father's Day, or will some opt for lower-cost alternatives? Which restaurant chains stand to benefit the most from the holiday – and where might diners find a quieter table if they're hoping to avoid the crowds?
Mother's Day and Father's Day have long ranked among the restaurant industry's most important occasions – and Mother's Day this year was no exception.
On May 10th, 2026, visits to full-service restaurants surged 56.0% above the average Sunday, while rising 1.5% year over year compared to Mother's Day 2025. Diners also spent more time at restaurants, with average dwell time climbing 12.8% above a typical Sunday – suggesting longer celebrations and potentially larger checks.
Limited-service restaurants, meanwhile, saw visits dip slightly below their typical Sunday baseline – suggesting that consumers weren't trading down. Even amid economic uncertainty, families appeared willing to pay a premium for the experience of celebrating Mom with a sit-down meal. And with Mother's Day and Father's Day consistently ranking among the busiest days of the year for full-service restaurants, Mother's Day's strong performance bodes well for another successful Father's Day season.
Sunday Visits to Full-Service and Limited-Service Restaurants vs. the 12-Month Sunday Average
FSR Visits on Mother’s Day 2026 vs. Mother’s Day 2025
Mother’s Day vs. 12-Month Sunday Average (FSR)
Father’s Day vs. 12-Month Sunday Average (FSR)
On a typical Sunday, Texas Roadhouse is already the nation's most-visited full-service restaurant chain, capturing 7.9% of FSR visits. Chili's follows at 7.1%, while Olive Garden captures 6.5%.
Mother's Day reshuffles the leaderboard somewhat. Both Texas Roadhouse and Olive Garden gain meaningful share as families gather for celebratory meals, with Texas Roadhouse narrowly maintaining its lead. On Mother's Day 2026, Texas Roadhouse captured 9.2% of FSR visits, while Olive Garden followed closely at 8.8%.
Father's Day, however, is a very different story. Last year, Texas Roadhouse captured 9.4% of all full-service restaurant visits, while both Chili's (5.8%) and Olive Garden (5.7%) lagged far behind. Steak, it seems, is exceptionally dad-coded.
The flip side, of course, is that Father's Day may be one of the quieter times to enjoy a plate of unlimited breadsticks. As families flock to steakhouses to celebrate Dad, Olive Garden's share of visits falls well below its typical Sunday levels, making it a surprisingly uncrowded alternative for diners looking to avoid the holiday rush.
Parents, it turns out, are very good for the restaurant business. And if Mother's Day is any indication, June 21st is poised to provide another meaningful boost for the segment this year – giving operators another opportunity to capitalize on one of the category's most reliable traffic-driving occasions.
To keep on top of full-service dining trends, follow Placer.ai/anchor.
Like so many tourism hot spots, the pandemic brought visitation to Las Vegas to a near halt. Since then, the city has invested heavily in several new entertainment and sports venues – redefining Las Vegas for the post-pandemic era.
Yet standing in the way of Las Vegas’ next tourism boom is a growing challenge: affordability. For many travelers, a Vegas getaway has become increasingly out of reach, starting with the rising cost of staying on the iconic Strip. But the Strip itself may also hold the solution. AI-powered location intelligence suggests that activations designed to bring visitors directly to the corridor can boost foot traffic and attract mainstream audiences, reinforcing the Strip’s role as a central tourism engine.
After a brief foot traffic recovery in 2021 and 2022, visits to the Strip have remained below pre-pandemic levels. But since last year, the traffic decline appears to have tapered off– signaling a fresh baseline upon which visitation can build in the months and years ahead.
While the Strip's overall foot traffic has stabilized, major pop culture moments continue to drive meaningful spikes in visitation. Across a range of major events in 2026, out-of-market traffic jumped significantly above the same-day-of-week average.
The recent BTS ARIRANG World Tour was a tourism powerhouse, as the city rolled out weeks-long activations that drove traffic beyond the performance venue and onto the Strip itself. Similarly, the EDC World Party Parade, Bruno Mars Day, and the NASCAR Cup Series Hauler Parade all served as prime examples of broader venue-based events with an on-Strip element that ignited foot traffic – a formula that could be key to Las Vegas’s next chapter of tourism growth.
Diving into the demographics of Strip visitors highlights why boosting these event-based audiences could be critical.
Since the pre-pandemic period, the Strip's everyday visitor base has become notably more affluent – likely in part due to rising costs at hotels and resorts. In January through May of 2019, the median household income (HHI) of Strip visitors was $93.2K, compared to $101.1K during the same window in 2026.
However, on nearly all of the event days analyzed – with the exception of Bruno Mars Day – the Strip’s median HHI declined, in several cases pulling back toward 2019 levels. The EDC World Party Parade drew a median HHI of $94.7K, and on BTS concert days, the median HHI on the Strip ranged from $95.9K to $97.4K.
This shows that events driving traffic to the Strip are attracting audiences that more closely reflect the broad, mass-market appeal on which Las Vegas built its identity. By attracting a broader cross-section of visitors, widely accessible on-Strip events could help rekindle both the scale and diversity of visitation that characterized the city before the pandemic.
Las Vegas has invested heavily in new sports and entertainment venues. But as the city enters its next era of tourism, maximizing the role of the Strip could be key to driving visitation, engagement, and economic activity.
For more data-driven civic storylines, visit Placer.ai/anchor.
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Retail corridors – with their orientation towards apparel flagships, aspirational brands, and dining – have not been immune to the macroeconomic pressures weighing on discretionary retail. Declining consumer sentiment and tariff uncertainty appear to have impacted visits, which decreased year-over-year (YoY) most months since September 2025. And after a relatively resilient January and February, three of the steepest YoY visit gaps of the past year came in March, April, and May 2026, as rising fuel prices added another layer of financial pressure to household budgets.
Zooming in on monthly visit duration provides further evidence that economic headwinds – and pressure at the pump in particular – are having a meaningful impact on retail corridor traffic as the year progresses.
In January and February 2026, visits of less than 30 minutes decined compared to 2025 while visits of 30 minutes or more increased. This could reflect ongoing cost-of-living concerns – with consumers shopping more deliberately, checking prices, and taking longer to decide. In addition, consumers continue to prioritize elevated retail experiences and third-places, which can be cost-effective forms of recreation while encouraging longer dwell times. These factors likely helped fuel growth in extended visits while supporting overall traffic resilience for the first two months of the year.
But since March 2026, economic uncertainty has been compounded by rising fuel prices – perhaps making driving downtown less appealing to some. As a likely consequence, visits under 30 minutes dipped further, and visits of over 30 minutes flattened or declined outright, indicating that retail corridors are seeing an overall contraction of the discretionary-oriented activity they typically depend on.
To be sure, extended visits are still the norm. The average visit to retail corridors remained above two hours throughout the first five months of 2026, as they remain ideal destinations for discovery and leisure time. That strength, alongside incremental improvements in the longest visit buckets could signal an overall visit resurgence in the months ahead.
Retail corridor visitation trends show that consumer behavior can shift quickly in response to macroeconomic conditions. While early 2026 showed signs of more intentional, third-place style visits, the current fuel price spike appears to be putting a damper on mid-to-extended length trips. For retailers and civic stakeholders, resilience may depend on enhancing the consumer experience, in-store and along the corridor, giving consumers a reason to visit – and stay a while.
For more data-driven retail insights, visit placer.ai/anchor.
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The broader restaurant industry continues to navigate a challenging economic environment, and rising gas prices have made value perception an even more important factor for consumers in determining where – and how – they choose to eat. With fuel costs remaining elevated throughout May 2026, we turned to the latest Placer.ai Dining Index data to assess how different dining segments performed and whether these emerging trends continued to gain momentum.
Dining traffic in May 2026 painted a mixed picture for the restaurant industry. Visits to full-service chains rose year-over-year (YoY) after two consecutive months of declines, likely benefiting from both Mother's Day and a favorable calendar shift. May 2026 included five Sundays compared to four in May 2025 – a subtle but meaningful tailwind for sit-down dining. The rebound suggests that even amid a challenging economic backdrop, consumers remain willing to spend on special occasions.
At the same time, pressure continued to build in the more value-oriented dining segments. QSR visit declines widened YoY, while fast-casual traffic growth slowed. Together, these trends provide additional evidence that persistent inflation and tighter household budgets are weighing on consumer behavior – particularly among the typically value-conscious audiences of QSR and fast casual chains.
Some of the weakness in QSR traffic – and even the slowdown in fast casual growth – may be tied to shifting consumer preferences around drive-thru usage and other convenience-based ordering channels
Location intelligence reveals that sub-10-minute visits to the two limited-service segments have underperformed compared to overall visits for several months. And in May 2026, short visits to QSR chains fell sharply YoY, while short visits to fast casual chains also decreased – their first such decline of 2026. The drop in visits under 10 minutes to both segments – a duration typically associated with drive-thru, but also pickup, and delivery orders – suggests that diners are not only looking to reduce fuel consumption but are increasingly prioritizing the experience of dining out over the convenience of picking up food to go.
With summer travel season around the corner and some modest relief at the pump beginning to emerge, drive-thru traffic, for its part, could shift into a higher gear in the weeks and months ahead.
May's dining data highlights a growing divide within the restaurant industry. While consumers continue to make room for special-occasion dining, value-oriented segments face mounting challenges as economic pressures persist. And with short-duration visits declining across both QSR and fast casual chains, elevated fuel costs may be reshaping how consumers approach their favorite chains.
For the latest dining insights, visit Placer.ai/anchor.
Following five consecutive quarters of declining same-store sales, Wendy's has appointed Robert D. “Bob” Wright – fresh off a successful turnaround at Potbelly – to steer the Dublin, Ohio-based chain back to growth. Can Wright work his magic once again? We dove into the data to understand what it will take to engineer another comeback.
Wendy's appointment of Bob Wright is rooted in his success leading Potbelly through a strong post-pandemic recovery. During Wright's tenure, Potbelly outperformed the broader fast-casual segment, while Wendy's has struggled to keep pace with the QSR industry's recovery – and Wendy's is likely betting that Wright can bring a similar turnaround playbook to Wendy's.
But whether Wright can replicate his success at Potbelly depends, in part, on what's driving Wendy's current challenges.
While macroeconomic headwinds have pressured value-oriented restaurant spending, they do not fully explain Wendy’s recent traffic struggles.
Wendy’s, McDonald’s, Burger King, and Taco Bell all attract visitors from trade areas with similar median household incomes, yet Wendy’s has been the only chain to consistently post substantially weaker same-store visit performance over the past year.
Cross-visitation data further suggests that Wendy's challenges extend beyond macroeconomic headwinds. Since 2019, Wendy's customers have become increasingly likely to visit competing restaurant chains, indicating that the brand may be losing differentiation in an increasingly crowded market.
The encouraging news for Wendy's is that the traffic data points to several areas of underlying strength. If Wendy's can reconnect with consumer segments and dayparts where it has historically demonstrated traction, it may be able to reignite growth without fundamentally reinventing the brand.
On the demographic front, AI-based location analytics suggests that Wendy's may already possess an advantage that many restaurant chains are trying to build – a meaningful connection with younger consumers. Compared to the broader QSR industry, Wendy's captured market includes a larger share of younger, nonfamily households, indicating that the brand has established a stronger foothold among Gen Z and younger millennials than many of its peers.
So rather than trying to fundamentally reshape its customer base, Wendy's may have a greater opportunity to build on an audience that is already engaging with the brand. The success of initiatives such as the SpongeBob SquarePants collaboration demonstrates how culturally relevant campaigns can translate that engagement into traffic gains, giving Wendy's a potential blueprint for strengthening its relevance with younger consumers even further.
At the same time, the chain also overindexes on older consumers, positioning it to appeal to two demographic groups that many brands struggle to reach simultaneously. This positions the brand to appeal to two demographic groups that many restaurant concepts struggle to reach simultaneously and may create opportunities across multiple dining occasions. In particular, older consumers could represent a valuable audience for breakfast, a daypart where Wendy's has historically invested heavily but has recently begun to pull back.
Indeed, Wendy's has recently allowed some franchisees to reduce breakfast hours as demand has softened across the industry. Yet the data suggests that the brand's breakfast's challenges are not solely a function of weakening consumer demand for QSR breakfast – Wendy's morning traffic has fallen substantially faster than the category as a whole, pointing to a meaningful share loss.
That dynamic – especially given the brand's overindexing among older diners – raises questions about whether further retrenchment is the right long-term strategy. Even though breakfast accounts for a relatively small share of overall visits (less than 9% of Wendy's visits take place between 6 AM and 10 AM) abandoning the daypart risks accelerating traffic declines, and it is not clear that consumers who stop visiting Wendy's for breakfast will simply shift their visits to lunch or dinner. Instead, targeted efforts to improve breakfast awareness, relevance, and differentiation could help Wendy's close one of its largest performance gaps and recapture incremental visits that might otherwise be lost to competitors.
While Wendy's challenges are real, location analytics suggest that the chain is far from starting from scratch. Between its established appeal among younger consumers, its strength with older diners, and a breakfast business that still has room to improve, Wendy's has several levers it can pull to regain momentum. If Bob Wright can apply the same combination of focus, differentiation, and disciplined execution that fueled Potbelly's turnaround, Wendy's may be better positioned for a comeback than recent traffic trends suggest.
For more data-driven dining insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Return-to-office (RTO) trends have been closely watched over the past few years, with relevant stakeholders trying to puzzle out the impact remote and hybrid work have had on business operations and worker performance. And while visits to office buildings, overall, remain below pre-pandemic levels, office recovery varies from city to city – reflecting the complex and nuanced nature of regional economic trends, workforce preferences, and industry-specific needs.
This white paper harnesses location analytics to explore office recovery in the country’s second-largest economy – Los Angeles. The first part of the report is based on an analysis of foot traffic data from Placer.ai’s Los Angeles Office Index – an index comprising 100 office buildings in LA (including several in the greater metro area). The second part of the report broadens the lens to analyze visits by local employees to points of interest (POIs) corresponding to four major LA-area office districts: Century City, Downtown LA, Santa Monica, and Culver City. The white paper examines the impact that return-to-work mandates have had on visits to office buildings, discovers which demographic groups are driving the RTO, and explores the connection between commute time and return-to-office rates.
The return to office in Los Angeles has consistently lagged behind other major cities, underperforming nationwide recovery levels since the pandemic ground in-office work to a virtual halt. Still, the city’s office buildings are seeing a steady increase in visits, with foot traffic tending to spike at the beginning of each year. This indicates that even though office visits in LA are still below national averages, they are on a steady growth trajectory – a promising sign for stakeholders in the city.
A closer examination of Los Angeles office buildings also shows that despite the overall lag, some top-performing buildings in the LA metro area are defying the odds. Visits to the 20 local office buildings with the narrowest Q2 2024 post-COVID visit gaps were down just 8.7% in June 2024 compared to January 2019 – significantly outperforming the nationwide average.
So while overall office recovery in the city is still behind nationwide trends, these top-performing buildings indicate an optimistic outlook for the city’s office spaces.
Diving into the demographics of visitors to LA’s top-performing office buildings reveals an important insight: these buildings are attracting younger workers. This cohort has shown a stronger preference for in-person work compared to their older colleagues.
Analyzing the buildings’ captured markets with psychographics from AGS: Panorama reveals that these buildings are attracting visitors from areas with larger shares of "Emerging Leaders" and "Young Coastal Technocrats" than the broader metro area.
"Emerging Leaders'' – upper-middle-class professionals in early stages of their careers – make up 20.3% of households in the trade areas feeding visits to these top-performing buildings, compared to 14.9% in the broader LA CBSA. Similarly, "Young Coastal Technocrats," young and highly educated professionals in tech and professional services, account for 14.7% of households driving visits to the top-performing buildings, compared to only 12.1% in the broader area.
The trend suggests that companies in these high-performing office buildings employ many early-career professionals eager to accelerate their careers and work in-person with colleagues and mentors. This is a positive sign for the future of the office market in the LA metro area, indicating that it is attractive to key demographic groups that are likely to drive future growth and innovation.
Over the past few years, the debate regarding return-to-office mandates has been a heated one. Will employees follow return-to-office requirements? Can companies enforce the return to office after offering remote and hybrid work options? Recent location analytics data suggests that, at least in the Los Angeles metro area, some return-to-office mandates have been effective.
Three major tech companies – Activision Blizzard, TikTok, and SNAP Inc. – recently made their return-to-office policies stricter. Activision mandated a full return to the office in January 2024. TikTok has also intensified its return-to-office policy while seeking to expand its office presence in the greater Los Angeles area. And SNAP Inc. required employees to return to the office earlier this year as a condition of continued employment.
Visitation patterns at each of these companies' respective headquarters suggest that their policies have directly impacted visit frequency. Since the beginning of the year, the share of repeat office visits (defined as two or more visits per week) has increased for all three locations. Activision saw its share of repeat office visits grow from 52.1% in H1 2023 to 61.4% in the same period of 2024. TikTok’s repeat visits grew from 49.5% to 61.0%, and SNAP’s repeat visits increased from 36.6% to 42.8%.
These numbers highlight how return-to-office policies can lead to noticeable changes in office visit patterns and offer a blueprint to other businesses looking to foster a stronger in-office workforce.
Los Angeles is the second-largest metro area in the country, with several distinct business districts across its sprawling landscape. And a closer look at four major office hubs in the greater LA area – Century City, Downtown LA, Santa Monica, and Culver City – highlights how the office recovery can vary, not just by city or demographic, but on a neighborhood level.
Weekday visits by local employees to all four analyzed business districts have rebounded significantly since 2020 – though each area has followed its own particular trajectory.
Culver City, home to major businesses including Sony Pictures and Disney Digital Network, saw the least pronounced drop in employee visits during the early days of the pandemic. And in Q2 2024, weekday visits by local workers were down just 18.4% compared to Q1 2019.
Century City, on the other hand, saw the most marked drop in local employee foot traffic as the pandemic set in. But the district’s recovery trajectory has also been the most dramatic – with a Q2 2024 visit gap of just 28.5%, smaller than Downtown LA’s 29.7% visit gap. Perhaps capitalizing on this momentum, Century City is expanding its business district with the addition of a major new office building, set to be completed in 2026 and serve as the headquarters for Creative Artists Agency. Santa Monica, for its part, finished off Q2 2024 with a 23.3% visit gap.
Century City stands out within the Los Angeles metropolitan area for its dramatic decline and subsequent resurgence in local employee foot traffic. And looking at another metric of office recovery – employee commute distance – further underscores the district’s remarkable comeback.
The share of employees commuting to Century City from three to seven miles away has nearly returned to pre-COVID levels – suggesting a normalization of commuting patterns by local workers living in the area. In H1 2019, 33.5% of workers in Century City commuted between 3 and 7 miles to work; in 2022, that number had dropped to 29.8%. But by 2024, the share of visitors making that commute had grown to 32.5% – much closer to pre-COVID numbers.
Similarly, the region’s trade area size, which had contracted significantly in the wake of the pandemic, bounced back significantly in 2024. This serves as another indication of Century City’s rebound, cementing Century City’s status as a key business hub within the Los Angeles metropolitan area.
Five years after the upheaval caused by the pandemic, office spaces are still changing. Although the Los Angeles area has taken longer to recover than other major cities, analyzing local visitation data shows significant potential for the city’s business areas. With young employees leading the return-to-office charge, the city is poised to keep driving its strong economy and adjust to an evolving office environment.
Retail media networks (RMNs) have cemented their roles as the future – and present – of advertising. These networks enable advertisers to promote products and services through a retailer’s online properties and physical stores, when consumers are close to the point-of-purchase and primed to buy.
Today, we take a closer look at two newcomers to the retail media space: Costco Wholesale and Wawa. Both chains have an online presence – but both also excel at in-store experiences, offering unique opportunities for consumer engagement and exposure to new products.
This white paper dives into the data to explore some of the key advantages Costco and Wawa bring to the retail media table – and examine how the retailers’ physical reach can best be leveraged to help advertising partners find new audiences.
Wawa and Costco, the latest additions to the growing number of companies with retail media networks, exhibit significant advertising potential. Both brands boast a wide reach and diverse customer base, and both have access to troves of customer data through membership and loyalty programs.
Foot traffic data confirms the robust offline positioning of the two retailers. In Q1 2024, year-over-year (YoY) visits to Costco and Wawa increased 9.5% and 7.5% respectively – showing that their in-store engagement is on a growth trajectory.
And since consumers tend to spend a lot more time in-store than they do on retailers’ websites, Costco’s and Wawa’s strong brick-and-mortar growth positions them especially well to help advertisers reach new customers. In Q1 2024, the average visits to Costco’s and Wawa’s physical stores lasted 37.4 and 11.4 minutes respectively – compared to just 6.7 and 4.6 minutes for the chains’ websites. These longer in-store dwell times can be harnessed to maximize ad exposure and offer partners more extended opportunities for meaningful interactions with customers. Partners can also analyze the behavior and preferences of the two chains’ growing visitor bases to craft targeted online campaigns.
Costco’s retail media network will tap into the on- and offline shopping habits of its staggering 74.5 million members to inform targeted advertising by partners. And the retailer’s tremendous reach offers a significant opportunity to engage customers in-store.
But while Costco is dominant in some areas of the country, other markets are led by competitors like Sam’s Club and BJ’s Wholesale Club. And advertisers looking to choose between competing RMNs or hone in on the areas where Costco is strongest can analyze Costco's performance and visit share – on a local or national level – to determine where to focus their efforts.
An analysis of the share of visits to wholesalers across the country reveals that Costco is the dominant wholesale membership club in much of the Western United States. But Costco also captures the largest share of wholesale club visits in many other major population centers, including important markets like New York, Chicago, Phoenix, and San Antonio. Costco’s widespread brick-and-mortar dominance offers prospective advertising partners a significant opportunity to connect with regional audiences in a wide array of key markets.
Another one of Costco’s key advantages as a retail media provider lies in its highly loyal and engaged audience. In May 2024, a whopping 41.4% of Costco’s visitors frequented the club at least twice during the month – compared to 36.6% for Sam’s Club and 36.0% for BJ’s Wholesale.
Moreover, Costco led in average visit duration compared to its competitors. In May 2024, customers spent an average of 37.1 minutes at Costco – surpassing even the impressive dwell times at Sam’s Club and BJ’s Wholesale Club.
YoY visits per location to Costco, too, were the highest of the analyzed wholesalers, all three of which saw YoY increases. These metrics further establish the wholesaler’s position as an effective retail media provider.
Even when foot traffic doesn't show a brand’s clear regional dominance, location analytics can reveal other metrics that signal its unique potential. Take the Richmond-Petersburg, VA, designated market area (DMA), for example. In May 2024, BJ’s Wholesale Club led the DMA with 41.2% of wholesale club visits, while Costco was a close second with 37.3% of visits.
But despite BJ’s lead in visit share, Costco's Richmond audience was more affluent. Costco's visitors came from trade areas with a median household income (HHI) of $93.2K/year, compared to $73.1K/year for Sam’s Club and $89.5K/year for BJ’s. Additionally, Costco drew a higher share of weekday visits than its counterparts.
Analyzing shopper habits and preferences across chains on a local level can provide crucial context for strategists working on media campaigns. Advertisers can partner with the brands most likely to attract consumers interested in their offerings, and identify where – and when – to focus their advertising efforts.
Convenience stores, or c-stores, are emerging as destinations in and of themselves – and their rising popularity among a wider-than-ever swath of consumers opens up significant opportunities in the retail advertising space.
Wawa is a relative newcomer to the world of retail media, after other c-stores like 7-Eleven and Casey’s launched their networks in 2022 and 2023. But despite coming a bit late to the party, the potential for Wawa’s Goose Media Network is significant – thanks to a cadre of highly loyal visitors who enjoy the physical shopping experience the c-store chain offers.
In May 2024, Wawa’s share of loyal visitors (defined as those who visited the chain at least twice in a month) was 60.1%. In contrast, other leading c-store chains operating in Wawa’s market area – QuickTrip and 7-Eleven, for example – saw loyalty rates of 56.0% and 47.9%, respectively, for the same period.
Additionally, Wawa visitors browsed the aisles longer than those at other convenience retailers. In May 2024, 39.9% of Wawa visitors stayed in-store for 10 minutes or longer, compared to 29.6% at QuickTrip and 25.7% at 7-Eleven.
Wawa's loyal customer base and longer visit durations make it a strong contender in the retail media space. By harnessing this high level of customer engagement, Wawa can draw in advertisers and develop targeted marketing strategies that resonate with its dedicated shoppers.
Wawa has been on an expansion roll over the past few years, with plans to open at least 280 stores over the next decade in North Carolina, Tennessee, Georgia, Alabama, Ohio, Indiana, and Kentucky. The chain has also been steadily increasing its footprint in Florida – between January 2019 and April 2024, Wawa grew from 167 Sunshine State locations to 280, with more to come.
And analyzing changes in Wawa’s visit share in one of Florida’s biggest markets – the Miami-Ft. Lauderdale DMA – shows how successful the chain’s local expansion has been. Between January 2019 and April 2024, Wawa more than doubled its category-wide visit share in the Miami area (i.e. the portion of total c-store visits in the DMA going to Wawa) – from 19.0% to nearly 40.0%.
A look at changes in Wawa’s Miami-Ft. Lauderdale trade area shows that the chain’s growing visit share has been driven by an expanding market and an increasingly diverse audience.
In April 2019, there were some 55 zip code tabulation areas (ZCTAs) in the Miami-Ft. Lauderdale DMA from which Wawa drew at least 3,000 visits per month. By April 2021, this figure grew to 96 – and by April 2024, it reached 129.
Over the same period, the share of “Family Union” households in Wawa’s local captured market – defined by the Experian: Mosaic dataset as families comprised of middle-income, blue collar workers – nearly doubled, growing from 7.4% in April 2019 to 14.4% in April 2024.
Retail media networks that make it easier to introduce shoppers to products and brands that are closely aligned with their preferences and habits offer a win-win-win for retailers, advertisers, and consumers alike. And Costco and Wawa are extremely well-positioned to make the most of this opportunity.
Everybody loves coffee. And with some 75% of American adults indulging in a cup of joe at least once a week, it’s no wonder the industry is constantly on an upswing.
In early 2024, year-over-year (YoY) visits to coffee chains increased nationwide – with every state in the continental U.S. experiencing year-over-year (YoY) coffee visit growth.
The most substantial foot traffic boosts were seen in smaller markets like Oklahoma (19.4%), Wyoming (19.3%), and Arkansas (16.9%), where expansions may have a more substantial impact on statewide industry growth. But the nation’s largest coffee markets, including Texas (10.9%), California (4.2%), Florida (4.2%), and New York (3.5%), also experienced significant YoY upticks.
The nation’s coffee visit growth is being fueled, in large part, by chain expansions: Major coffee players are leaning into growing demand by steadily increasing their footprints. And a look at per-location foot traffic trends shows that by and large, they are doing so without significantly diluting visitation to existing stores.
On an industry-wide level, visits to coffee chains increased 5.1% YoY during the first five months of 2024. And over the same period, the average number of visits to each individual coffee location declined just slightly by 0.6% – meaning that individual stores drew just about the same amount of foot traffic as they did in 2023.
Drilling down into chain-level data shows some variation between brands. Dutch Bros., BIGGBY COFFEE and Dunkin’ all saw significant chain-wide visit boosts, accompanied by minor increases in their average number of visits per location.
Starbucks, for its part, which reported a YoY decline in U.S. sales for Q2 2024, maintained a small lag in visits per location. But given the coffee leader’s massive footprint – some 16,600 stores nationwide – its ability to expand while avoiding more significant dilution of individual store performance shows that Starbucks’ growth is meeting robust demand.
What is driving the coffee industry’s remarkable category-wide growth? And who are the customers behind it? This white paper dives into the data to explore key factors driving foot traffic to leading coffee chains in early 2024. The report explores the demographic and psychographic characteristics of visitors to major players in the coffee space and examines strategies brands can use to make the most of the opportunity presented by a thriving industry.
One factor shaping the surge in coffee visit growth is the slow-but-sure return-to-office (RTO). Hybrid work may be the post-COVID new normal – but RTO mandates and WFH fatigue have led to steady increases in office foot traffic over the past year. And in some major hubs – including New York and Miami – office visits are back to more than 80.0% of what they were pre-pandemic.
A look at shifting Starbucks visitation patterns shows that customer journeys and behavior increasingly reflect those of office-goers. In April and May 2022, for example, 18.6% of Starbucks visitors proceeded to their workplace immediately following their coffee stop – but by 2024, this share shot up to 21.0%.
Over the same period, the percentage of early morning (7:00 to 10:00 AM) Starbucks visits lasting less than 10 minutes also increased significantly – from 64.3% in 2022 to 68.7% in 2024. More customers are picking up their coffee on the go – many of them on the way to work – rather than settling down to enjoy it on-site.
Dunkin’ is another chain that is benefiting from consumers on the go. Examining the coffee giant’s performance across major regional markets – those where the chain maintains a significant presence – reveals a strong correlation between the share of Dunkin’ visits in each state lasting less than five minutes and the chain’s local YoY trajectory.
In Wisconsin, for example, 50.9% of visits to Dunkin’ between January and May 2024 lasted less than five minutes. And Wisconsin also saw the most impressive YoY visit growth (5.9%). Illinois, Ohio, Maine, and Connecticut followed similar patterns, with high shares of very short visits and strong YoY showings.
On the other end of the spectrum lay Tennessee, Alabama, and Florida, where very short visits accounted for a low share of the chain’s statewide total – under 40.% – and where visits declined YoY.
Dunkin’s success with very short visits may be driven in part by its popular app, which makes it easy for harried customers to place their order online and save time in-store. And this is good news indeed for the coffee leader – since customers using the app also tend to generate bigger tickets.
Dutch Bros.’ meteoric rise has been fueled, in part, by its appeal to younger audiences. Recently ranked as Gen Z’s favorite quick-service restaurant, the rapidly-expanding coffee chain sets itself apart with a strong brand identity built on cultivating a positive, friendly customer experience.
And Dutch Bros.’ people-centered approach is resonating especially well with singles – including young adults living alone – who may particularly appreciate the chain’s community atmosphere.
Analyzing the relative performance of Dutch Bros.’ locations across metro areas – focusing on regions where the chain has a strong local presence – shows that it performs best in areas with plenty of singles. Indeed, the share of one-person households in Dutch Bros.’ local captured markets is very strongly correlated with the coffee brand’s CBSA-level YoY per-location visit performance. Areas with higher concentrations of one-person households saw significantly more YoY visit growth in the first part of 2024. (A chain’s captured market is obtained by weighting each Census Block Group (CBG) in its trade area according to the CBG’s share of visits to the chain – and so reflects the population that actually visits the chain in practice).
The share of one-person households in Dutch Bros.’ Tucson, AZ captured market, for example, stands at 33.4% – well above the nationwide baseline of 27.5%. And between January and May 2024, Tucson-area Dutch Bros. saw a 6.0% increase in the average number of visits per location. Tulsa, OK, Medford, OR, and Oklahoma City, OK – which also feature high shares of one-person households (over 30.0%) – similarly saw per-location visit increases ranging from 3.6% - 7.0%. On the flip side, Fresno, CA, Las Vegas-Henderson-Paradise, NV, and San Antonio-New Braunfels, TX, which feature lower-than-average shares of single-person households, saw YoY per-location visit declines ranging from 1.5%-9.5%.
As Dutch Bros. forges ahead with its planned expansions, it may benefit from doubling down on this trends and focusing its development efforts on markets with higher-than-average shares of one-person households – such as university towns or urban areas with lots of young professionals.
Michigan-based BIGGBY COFFEE is another java winner in expansion mode. With a growth strategy focused on emerging markets with less brand saturation, BIGGBY has been setting its sights on small towns and rural areas throughout the Midwest and South. Though the chain does have locations in bigger cities like Detroit and Cincinnati, some of its most significant markets are in smaller population centers.
And a look at the captured markets of BIGGBY’s 20 top-performing locations in early 2024 shows that they are significantly over-indexed for suburban consumers – both compared to BIGGBY as a whole and compared to nationwide baselines. (Top-performing locations are defined as those that experienced the greatest YoY visit growth between January and May 2024).
“Suburban Boomers”, for example – a Spatial.ai: PersonaLive segment encompassing middle-class empty-nesters living in suburbs – comprised 10.6% of BIGGBY’s top captured markets in early 2024, compared to just 6.6% for BIGGBY’s overall. (The nationwide baseline for Suburban Boomers is even lower – 4.4%.) And Upper Diverse Suburban Families – a segment made up of upper-middle-class suburbanites – accounted for 9.6% of the captured markets of BIGGBY’s 20 top locations, compared to just 7.2% for BIGGBY’s as a whole, and 8.3% nationwide.
Coffee has long been one of America’s favorite beverages. And java chains that offer consumers an enjoyable, affordable way to splurge are expanding both their footprints and their audiences. By leaning into shifting work routines and catering to customers’ varying habits and preferences, major coffee players like Starbucks, Dunkin’, Dutch Bros., and BIGGBY COFFEE are continuing to thrive.
