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January and February saw a modest year-over-year (YoY) uptick in visits to the DICK’s Sporting Goods banner, while March traffic softened. However, March 2026’s visit decline appears at least partially calendar-driven – the month had one fewer Saturday than the previous year – and traffic rebounded to near-flat levels in April.
Gap entered 2026 with momentum, but foot traffic softened in both March and April – perhaps reflecting the calendar shift as well as broader consumer caution and its impact on discretionary spending. Still, the traffic slowdown may be a temporary setback. Gap continues to expand into apparel-adjacent retail categories such as beauty and accessories – with new product launches in the months ahead that could help reinvigorate visits.
Meanwhile, lululemon’s North American business continues to face headwinds, as domestic performance lags behind stronger international results. Yet, the company – still searching for a new CEO – is guiding for a turnaround in the second half of 2026. Planned initiatives include new product introductions, reduced reliance on markdowns, and ongoing store expansion. Whether visit trends begin to reflect that anticipated recovery will be closely watched as the year unfolds.
For more data-driven retail insights, visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
The first four months of 2026 have been challenging for department stores, as consumer caution and rising gas prices weigh on discretionary spending. But visit data reveals a clear divide between chains gaining traction and those continuing to lose ground – offering a window into what’s working in today’s environment.
Looking at quarterly performance, Midwestern chain Von Maur stood apart from the field in Q1 2026, posting an 8.7% increase in overall visits and a 5.9% gain in average visits per location – the strongest performance in the segment on both measures.
Von Maur’s appeal can be attributed in part to a tightly controlled model that prioritizes service, brand curation, and pricing consistency over scale and promotions. And as a regional favorite in the Midwest, the brand benefits from a well-established customer base.
Other players with similar positioning also showed relative strength in Q1. Mid-Atlantic and Northeast regional favorite Boscov’s outperformed several larger national chains, while Nordstrom saw average visits per location increase 1.6% year over year – suggesting continued traction for curation-led formats. Saks Fifth Avenue and Bloomingdale’s also held steady, reinforcing the resilience of higher-end department stores even as Saks navigates bankruptcy proceedings.
Still, monthly data highlights just how exposed the department store segment is to discretionary, time-rich shopping trips, which tend to concentrate on weekends – and which consumers may be pulling back on in 2026.
In Q1 2026, Saturdays accounted for more than a quarter (25.4%) of department store visits, well above both the 17.4% average for non-discretionary brick-and-mortar retailers and the 21.6% average for discretionary chains. As a result, March 2026 – which had one fewer Saturday than March 2025 – saw visits soften across the board.
April, however, painted a more encouraging picture. With the calendar normalized, several chains returned to flat or positive year-over-year same-store visit trends. Von Maur led once again with an 8.5% increase, while Nordstrom (+0.9%) and Bloomingdale’s (+1.7%) also posted gains. Macy’s, as it advances its Bold New Chapter strategy, saw its year-over-year visit gap narrow to 2.4% in April. As the chain continues to close underperforming locations and invest in its Reimagine 125 cohort, performance may improve further in the months ahead.
Department store performance in Q1 2026 reflected today’s increasingly bifurcated landscape, where premium, experience-driven retailers continue to draw shoppers even amid broader caution, while mid-market chains remain more exposed to macro pressure. Even in a constrained environment, consumers are still willing to show up for brands that offer a clear, compelling experience – but that bar is rising, making it harder for less differentiated players to keep up.
For more data-driven consumer insights, visit placer.ai/anchor
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
When consumers get cautious, off-price gets busy. And as shoppers continued trading down in Q1 2026 amid rising gas prices and tariff-driven uncertainty, Ross Dress for Less stood out as a top performer, capturing demand from consumers seeking the deepest discounts.
Off-price’s momentum is most visible in its widening lead over department stores. The category captured 65.7% of combined visit share in Q1 2026, up from 62.2% in Q1 2025 and just 56.2% in Q1 2022. These steady, multi-year gains underscore a structural shift in where consumers are choosing to shop – one that continues to accelerate as value becomes a central decision driver.
While part of off-price’s growth stems from ongoing fleet expansions – even as department stores shrink their footprints – the data also points to steady, and in some cases rising, same-store performance.
Ross Dress for Less, for example, has seen double-digit same-store visit gains in recent months, consistent with its most recent earnings report of a 9% year-over-year (YoY) increase in comparable sales, primarily driven by traffic. Its no-frills, ultra-low pricing often undercuts the rest of the off-price segment – making it particularly attractive in today’s increasingly needs-based shopping environment. And with no e-commerce channel to divert demand, every transaction runs through the chain’s physical stores.
At Marshalls and TJ Maxx, the core strategy remains what it has always been: opportunistic buying at scale paired with a slightly more elevated treasure-hunt experience that keeps customers coming back. And in Q1, the banners delivered low single-digit overall visit growth, with modest gains in visits per location.
Performance, however, was uneven across the quarter. After a February lift – helped in part by easier comparisons – March same-store traffic turned slightly negative, reflecting both a calendar shift (one fewer Saturday) and broader consumer caution. That softness largely continued into April, though TJ Maxx saw a modest 0.4% YoY uptick. Marmaxx's higher price points and more brand-forward assortment likely make it more sensitive to discretionary pullbacks than Ross – while its e-commerce presence could also be absorbing demand as higher gas prices shift some shopping online.
Even so, Marmaxx remains in a position of structural strength. Its network of more than 1,400 buyers sourcing from over 21,000 vendors worldwide provides unmatched flexibility – particularly as tariff-related disruptions push excess inventory into the market. And as consumer sentiment rebounds, traffic growth is likely to follow.
Burlington, meanwhile, posted an 7.7% overall increase in visits in Q1, largely driven by its rapidly expanding store base, even as per-location traffic declined 2.1% YoY.
The company’s elevation strategy – focused on improving assortment quality with more recognizable brands and higher quality products – has delivered solid results in recent quarters. But with consumers pulling back on discretionary spending, the elevated assortment may be temporarily finding a smaller audience – a dynamic likely amplified by Burlington’s more value-oriented customer base compared to peers.
Still, Burlington’s positioning leaves it well placed to regain momentum when conditions stabilize. And given the current environment, strong overall traffic growth coupled with modest same-store declines represents a relatively resilient performance.
When economic pressure builds, off-price tends to win. And though Ross may be leading the pack today, Marmaxx and Burlington are both well positioned to regain strong traffic momentum as conditions evolve. With consumer confidence still strained and excess inventory likely to remain plentiful, the structural tailwinds supporting off-price remain firmly in place.
For more data-driven retail insights, visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Overall visits to U.S. grocery stores rose 1.7% year over year (YoY) in Q1 2026, extending a streak of growth that now spans four consecutive quarters. At the category level, most of this growth was driven by expansion, as the average number of visits per location remained essentially flat YoY.
Still, a deeper look at the data reveals meaningful variation across segments and regions, shedding light on the dynamics shaping grocery traffic in 2026.
Grocery visit growth has been positive in every quarter over the past year, peaking at 3.3% YoY in Q4 before moderating to 1.7% in Q1 2026. Per-location visits, however, lagged overall growth throughout the analyzed period, increasing just 0.2% YoY in Q1 2026.
The takeaway? New store openings, rather than stronger performance from existing locations, are accounting for most of the category's recent visit gains.
That said, the combination of ongoing expansion and steady performance at existing locations points to resilient underlying demand. Even as mass merchandisers, wholesale clubs, and e-commerce players compete for share, dedicated grocery stores remain a fundamentally durable format.
The relatively flat nationwide per-location performance also masks some regional variation. Several statewide markets – including Montana, Colorado, Maine, Kansas, Texas, New Mexico, Rhode Island, and Indiana – saw per-location visit growth exceeding 2.0% YoY in Q1 2026.
This divergence suggests that local dynamics, ranging from population growth and suburban expansion to competitive intensity and store rollout strategies, are playing a role in shaping performance. In other words, while national trends appear stable, grocery remains a highly localized business where market-specific factors can drive outperformance.
A closer look at different grocery segments reveals further variation.
Fresh-format grocers like Trader Joe's and Sprouts led in overall visit growth, highlighting a rapidly expanding segment that is capturing a growing share of traffic while also maintaining solid YoY visit performance at existing stores. Value grocers also saw expansion-driven gains, though per-location traffic was softer at -2.8% YoY. And though traditional grocery chains have not been on an expansion trajectory, they slightly outperformed fresh-format players on a per-location basis, with visits up 1.5% YoY. For a segment that has lagged peers for several quarters, this represents notable improvement.
What's behind traditional groceries’ emerging store-level strength?
One explanation may be traditional grocers' success in capturing the short trip – the fastest-growing type of grocery visit. Whether driven by curbside pickup or quick fill-in runs for a few missing items or an inexpensive prepared lunch, these visits are becoming increasingly common. And a look at relative category-wide visit share shows that traditional grocers are the only grocery segment over-indexing on sub-10 minute visits, capturing a greater share of short visits than of overall grocery traffic in Q1 2026.
This suggests that habit, proximity, and assortment breadth may matter more than price positioning when a shopper just needs a few items fast. Traditional grocery shoppers may also be more likely than value-oriented shoppers to use curbside pickup – a service that may come with markups or additional fees – while fresh and specialty shoppers may be more inclined to browse in-store.
The Q1 2026 grocery landscape is defined by steady but uneven growth. New store expansion is fueling topline gains, while performance varies across regions and formats. At the same time, the rise of short, convenience-driven trips is subtly reshaping the competitive landscape – favoring retailers that can deliver speed, accessibility, and consistency over those competing primarily on price or experiential differentiation.
So is traditional grocery making a comeback? Not in the sense of reclaiming overall growth leadership. But in some of the areas that increasingly matter, traditional grocers are carving out a durable and defensible role.
Will traditional grocery retailers continue to thrive as the year wears on? Follow Placer.ai/anchor to find out.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Warehouse clubs continue to benefit from their strong value proposition, sustaining meaningful visit growth even amid macro uncertainty. And elevated fuel prices are adding another tailwind, driving increased traffic to wholesale club gas stations. Leveraging location intelligence, we examined recent performance for Costco, Sam’s Club, and BJ’s Wholesale Club.
Recent visit data for BJ’s, Costco, and Sam’s Club reveals how the warehouse club model continues to resonate with consumers. All three chains sustained year-over-year (YoY) visit growth over the past six months, and while growth moderated briefly in March 2026, a rebound in April suggests the slowdown was more calendar-driven than demand-driven. March 2026 included one fewer Saturday than the prior year – a small shift that can have a significant impact on time-rich retail formats.
Real estate strategy also emerged as a key factor shaping traffic trends across the three wholesalers. Costco and BJ’s both saw gains in overall visits alongside same-store growth, indicating that performance was supported by a combination of new unit expansion and growing demand at existing locations. Costco added 15 domestic warehouses in fiscal 2025 and appears on track for a similar pace in fiscal 2026, while BJ's opened seven clubs in fiscal 2025 and and is signaling a more aggressive expansion over the next two years, including its recent entry into the Dallas-Fort Worth market.
Sam's Club, by contrast, added just one new location in its fiscal 2026 (ended January 2026) while completing 14 remodels – pointing to a strategy centered on optimizing its existing footprint. This emphasis is reflected in the close alignment between overall and same-store visits, suggesting that growth is being driven primarily by improvements within the current store base. Still, Sam’s Club’s pipeline includes at least one upcoming opening, which could indicate a gradual shift toward expansion – potentially blending its optimization strategy with the unit growth that has supported momentum for its peers.
Beyond the traffic inside wholesale clubs, an equally notable story is unfolding at their gas stations. As the chart below shows, visits to BJ’s Gas, Costco Gas, and Sam’s Club Fuel accelerated in early March 2026, aligning with a sharp rise in fuel prices amid the Iran War. Perhaps expectedly, this demonstrates that competitively priced fuel is a meaningful traffic driver during periods of elevated gas prices – reinforcing the value proposition of warehouse club memberships. If fuel prices remain high, members may be more inclined to consolidate shopping trips around fuel fill-ups, potentially boosting both gas station traffic and in-club spending.
Diving deeper into March and April visitor patterns offer further perspective into how fuel prices are influencing wholesale club member behavior. Across all three wholesale gas chains, the share of visitors who visited at least twice rose in both March and April 2026 compared to 2025.
Rising visit frequency suggests that increased traffic is not being driven by one-time responses to pricing pressure. Instead, higher fuel prices appear to be prompting members to consistently shift a greater share of their fuel spend into the wholesale ecosystem.
And more frequent fill-ups increase the likelihood that gas trips are paired with in-club shopping, suggesting that habits formed in response to pricing dynamics at the pump may ultimately drive increases in visit frequency and in-store spend.
In the wholesale club space, core value perception is sustaining steady visit growth, while elevated fuel prices are amplifying that advantage by driving incremental traffic and frequent visits to gas stations.
In this context, wholesale fuel is transforming club-member behavior and has the potential to drive deeper, long-term engagement with the retailers as a whole.
Will these trends continue in the months ahead? Check back in with The Anchor to find out.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
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Brick-and-mortar retail foot traffic continues to demonstrate notable resilience despite rising gas prices and broader macroeconomic uncertainty, with April 2026 marking the seventh consecutive month of year-over-year (YoY) gains. March's relative softness now looks like the product of calendar shifts rather than the start of a structural decline – retail visits essentially held last year's levels despite one fewer Saturday and store closures for Easter. And April's subsequent rebound reinforces that underlying consumer demand remains intact, with shoppers continuing to show up to physical stores even as they contend with elevated prices at the pump and an uncertain economic backdrop.
But the real star of April's consumer data was Placer's Ecommerce Distribution Index, which registered a massive 20.5% YoY increase in foot traffic, following an already strong 16.3% gain in March – likely driven in part by elevated gas prices nudging some consumers online.
The traffic data indicates that both physical and digital retail grew simultaneously despite historically weak consumer sentiment – suggesting that consumers are saying one thing and doing another, and that underlying demand may be more durable than the headlines suggest.
Meanwhile, manufacturing foot traffic came under renewed pressure in April 2026 following two months of tentative stabilization. This softness in physical activity persists despite a wave of headline-grabbing investment announcements: private-sector U.S. manufacturing commitments have surpassed $1.6 trillion and Q1 2026 industrial net absorption rose 52% YoY, the strongest start to a year since 2023. The disconnect reflects a fundamental shift underway – leasing demand is increasingly concentrated in automation-ready, high-clearance facilities, meaning more square footage is being absorbed with fewer workers walking through the door.
For more retail and CRE insights, visit placer.ai/anchor
The first Lollapalooza – a four-day music festival – took place in 1991. Chicago’s Grant Park became the event’s permanent home (at least in the United States) in 2005, drawing thousands of revelers and music fans to the park each year.
This year, the festival once again demonstrated its powerful impact on the city. On August 1st, 2024, visits to Grant Park surged by 1,313.2% relative to the YTD daily average, as crowds converged on the park to see Chappell Roan’s much-anticipated performance. And during the first three days of the event, the event drew significantly more foot traffic than in 2023 – with visits up 18.9% to 35.9% compared to the first three days of last year’s festival (August 3rd to 5th, 2023).
Lollapalooza led to a dramatic spike in visits to Grant Park – and it also attracted a different type of visitor compared to the rest of the year.
Analyzing Grant Park’s captured market with Spatial.ai’s PersonaLive dataset reveals that Lollapalooza attendees are more likely to belong to the “Young Professionals” and “Ultra Wealthy Families” segment groups than the typical Grant Park visitor.
By contrast, the “Near-Urban Diverse Families” segment group, comprising middle-class diverse families living in or near cities, made up only 6.5% of visitors during the festival, compared to 12.0% during the rest of the year.
Additionally, visitors during Lollapalooza came from areas with higher HHIs than both the nationwide baseline of $76.1K and the average for park visitors throughout the year. Understanding the demographic profile of visitors to the park during Lollapalooza can help planners and city officials tailor future events to these segment groups – or look for ways to make the festival accessible to a wider range of music lovers.
Lollapalooza’s impact on Chicago extended beyond the boundaries of Grant Park, with nearby hotels seeing remarkable surges in foot traffic. The Congress Plaza Hotel on South Michigan Avenue witnessed a staggering 249.1% rise in visits during the week of July 29, 2024, compared to the YTD visit average. And Travelodge on East Harrison Street saw an impressive 181.8% increase. These spikes reflect the festival’s draw not just for locals but for out-of-town visitors who fill hotels across the city.
The North Michigan Avenue retail corridor also enjoyed a significant increase in foot traffic during the festival, with visits on Thursday, August 1st 56.0% higher than the YTD Thursday visit average. On Friday, August 2nd, visits to the corridor were 55.7% higher than the Friday visit average. These numbers highlight Lollapalooza’s role in driving economic activity across Chicago, as festival-goers venture beyond the park to explore the city’s vibrant retail and hospitality offerings.
City parks often serve as community hubs, and Flushing Meadows Corona Park in Queens, NY, has been a major gathering point for New Yorkers. The park hosted one of New York’s most beloved summer concerts – Governors Ball – which moved from Governors Island to Flushing Meadows in 2023.
During the festival (June 9th -11th, 2024), musicians like Post Malone and The Killers drew massive crowds to the park, with visits soaring to the highest levels seen all year. On June 9th, the opening day of the festival, foot traffic in the park was up 214.8% compared to the YTD daily average, and at its height, on June 8th, the festival drew 392.7% more visits than the YTD average.
The park also hosted other big events this summer – a July 21st set by DMC helped boost visits to 185.1% above the YTD average. And the Hong Kong Dragon Boat Festival on August 3rd and 4th led to major visit boosts of 221.4% and 51.6%, respectively.
These events not only draw large crowds, but also highlight the park’s role as a space where cultural and civic life can find expression, flourish, and contribute to the health of local communities.
Analyzing changes in Flushing Meadows Corona Park’s trade area size offers insight into how far people are willing to travel for these events. During Governors Ball, for example, the park’s trade area ballooned to 254.5 square miles, showing the festival's wide appeal. On July 20th, by contrast, when the park hosted several local bands and DJs, the trade area was a much more modest 57.0 square miles.
Summer events drive community engagement, economic activity, and civic pride. Cities that invest in their parks and event hubs, fostering lively and inclusive spaces, can create lasting value for both residents and visitors, enriching the cultural and social life of urban areas.
For more data-driven civic stories, visit Placer.ai.
The pandemic and economic headwinds that marked the past few years presented the multi-billion dollar hotel industry with significant challenges. But five years later, the industry is rallying – and some hotel segments are showing significant growth.
This white paper delves into location analytics across six major hotel categories – Luxury Hotels, Upper Upscale Hotels, Upscale Hotels, Upper Midscale Hotels, Midscale Hotels, and Economy Hotels – to explore the current state of the American hospitality market. The report examines changes in guest behavior, personas, and characteristics and looks at factors driving current visitation trends.
Overall, visits to hotels were 4.3% lower in Q2 2024 than in Q2 2019 (pre-pandemic). But this metric only tells part of the story. A deeper dive into the data shows that each hotel tier has been on a more nuanced recovery trajectory.
Economy chains – those offering the most basic accommodations at the lowest prices – saw visits down 24.6% in Q2 2024 compared to pre-pandemic – likely due in part to hotel closures that have plagued the tier in recent years. Though these chains were initially less impacted by the pandemic, they were dealt a significant blow by inflation – and have seen visits decline over the past three years. As hotels that cater to the most price-sensitive guests, these chains are particularly vulnerable to rising costs, and the first to suffer when consumer confidence takes a hit.
Luxury Hotels, on the other hand, have seen accelerated visit growth over the past year – and have succeeded in closing their pre-pandemic visit gap. Upscale chains, too, saw Q2 2024 visits on par with Q2 2019 levels. As tiers that serve wealthier guests with more disposable income, Luxury and Upscale Hotels are continuing to thrive in the face of headwinds.
But it is the Upper Midscale level – a tier that includes brands like Trademark Collection by Wyndham, Fairfield by Marriott, Holiday Inn Express by IHG Hotels & Resorts, and Hampton by Hilton – that has experienced the most robust visit growth compared to pre-pandemic. In Q2 2024, Upper Midscale Hotels drew 3.5% more visits than in Q2 2019. And during last year’s peak season (Q3 2023), Upper Midscale hotels saw the biggest visit boost of any analyzed tier.
As mid-range hotels that still offer a broad range of amenities, Upper Midscale chains strike a balance between indulgence and affordability. And perhaps unsurprisingly, hotel operators have been investing in this tier: In Q4 2023, Upper Midscale Hotels had the highest project count of any tier in the U.S. hotel construction and renovation pipeline.
The shift in favor of Upper Midscale Hotels and away from Economy chains is also evident when analyzing changes in relative visit share among the six hotel categories.
Upper Midscale hotels have always been major players: In H1 2019 they drew 28.7% of overall hotel visits – the most of any tier. But by H1 2024, their share of visits increased to 31.2%. Upscale Hotels – the second-largest tier – also saw their visit share increase, from 24.8% to 26.1%.
Meanwhile, Economy, Midscale, and Upper Upscale Hotels saw drops in visit share – with Economy chains, unsurprisingly, seeing the biggest decline. Luxury Hotels, for their parts, held firmly onto their piece of the pie, drawing 2.8% of visits in H1 2024.
Who are the visitors fueling the Upper Midscale visit revival? This next section explores shifts in visitor demographics to four Upper Midscale chains that are outperforming pre-pandemic visit levels: Trademark Collection by Wyndham, Holiday Inn Express by IHG Hotels & Resorts, Fairfield by Marriott, and Hampton by Hilton.
Analyzing the captured markets* of the four chains with demographics from STI: Popstats (2023) shows variance in the relative affluence of their visitor bases.
Fairfield by Marriott drew visitors from areas with a median household income (HHI) of $84.0K in H1 2024, well above the nationwide average of $76.1K. Hampton by Hilton and Trademark Collection by Wyndham, for their parts, drew guests from areas with respective HHIs of $79.6K and $78.5K – just above the nationwide average. Meanwhile, Holiday Inn Express by IHG Hotels & Resorts drew visitors from areas below the nationwide average.
But all four brands saw increases in the median HHIs of their captured markets over the past five years. This provides a further indication that it is wealthier consumers – those who have had to cut back less in the face of inflation – who are driving hotel recovery in 2024.
(*A chain’s captured market is obtained by weighting each Census Block Group (CBG) in its trade area according to the CBG’s share of visits to the chain – and so reflects the population that actually visits the chain in practice.)
Much of the Upper Midscale visit growth is being driven by chain expansion. But in some areas of the country, the average number of visits to individual hotel locations is also on the rise – highlighting especially robust growth potential.
Analyzing visits to existing Upper Midscale chains in four metropolitan areas with booming tourism industries – Salt Lake City, UT, Palm Bay, FL, San Diego, CA, and Richmond, VA – shows that these markets feature robust untapped demand.
Utah, for example, has emerged as a tourist hotspot in recent years – with millions of visitors flocking each year to local destinations like Salt Lake City to see the sights and take in the great outdoors. And Upper Midscale hotels in the region are reaping the benefits. In H1 2024, the overall number of visits to Upper Midscale chains in Salt Lake City was 69.4% higher than in H1 2019. Though some of this increase can be attributed to local chain expansion, the average number of visits to each individual Upper Midscale location in the area also rose by 12.5% over the same period.
Palm Bay, FL (the Space Coast) – another tourist favorite – is experiencing a similar trend. Between H1 2019 and H1 2024, overall visits to local Upper Midscale hotel chains grew by 36.4% – while the average number of visits per location increased a substantial 16.9%. Given this strong demand, it may come as no surprise that the area is undergoing a hotel construction boom. Upper Midscale hotels in other areas with flourishing tourism sectors, like San Diego, CA and Richmond, VA, are seeing similar trends, with increases in both overall visits and and in the average number of visits per location.
Though Economy chains have underperformed versus other categories in recent years, the tier does feature some bright spots. Some extended-stay brands in the Economy tier – hotels with perks and amenities that cater to the needs of longer-stay travelers – are succeeding despite category headwinds.
Choice Hotels’ portfolio, for example, includes WoodSpring Suites, an Economy chain offering affordable extended-stay accommodations in 35 states. In H1 2024, the chain drew 7.7% more visits than in the first half of 2019 – even as the wider Economy sector continued to languish. InTown Suites, another Economy extended stay chain, saw visits increase by 8.9% over the same period.
And location intelligence shows that the success of these two chains is likely being driven, in part, by their growing appeal to young, well-educated professionals. In H1 2019, households belonging to Spatial.ai: PersonaLive’s “Young Professionals” segment made up 9.6% of WoodSpring Suites’ captured market. But by H1 2024, the share of this group jumped dramatically to 13.3%. At the same time, InTown Suites saw its share of Young Professionals increase from 12.0% to 13.4%.
Whether due to an affinity for prolonged “workcations” (so-called “bleisure” excursions) or an embrace of super-commuting, younger guests have emerged as key drivers of growth for the extended stay segment. And by offering low–cost accommodations that meet the needs of these travelers, Economy chains can continue to grow their share of the pie.
The hospitality industry recovery continues – led by Upper Midscale Hotels, which offer elevated experiences that don’t break the bank. But today’s market has room for other tiers as well. By keeping abreast of local visitation patterns and changing consumer profiles, hotels across chain scales can personalize the visitor experience and drive customer satisfaction.
The past few years have provided the tourism sector with a multitude of headwinds, from pandemic-induced lockdowns to persistent inflation and a rise in extreme weather events. But despite these challenges, people are more excited than ever to travel – more than half of respondents to a recent survey are planning on increasing their travel budgets in the coming months.
And while revenge travel to overseas destinations is still very much alive and well, the often high costs associated with traveling abroad are shaping the way people choose to travel. Domestic travel and tourism are seeing significant growth as more affordable alternatives.
This white paper takes a closer look at two of the most popular domestic tourism destinations in the country – New York City and Los Angeles. Over the past year, both cities have continued to be leading tourism hotspots, offering a wealth of attractions for visitors. What does tourism to these two cities look like in 2024, and what has changed since before the pandemic? How have inflation and rising airfare prices affected the demographics and psychographics of visitors to these major hubs?
Analyzing the distribution of domestic tourists across CBSAs nationwide from May 2023 to April 2024 reveals New York and Los Angeles to be two of the nation’s most popular destinations. (Tourists include overnight visitors staying in a given CBSA for up to 31 days).
The New York-Newark-Jersey City, NY-NJ-PA metro area drew the largest share of domestic tourists of any CBSA during the analyzed period (2.7%), followed closely by the Los Angeles-Long Beach-Anaheim, CA CBSA (2.5%). Other domestic tourism hotspots included Orlando-Kissimmee-Sanford, FL (tied for second place with 2.5% of visitors), Dallas-Fort Worth-Arlington, TX (1.9%), Las Vegas-Henderson-Paradise, NV (1.8%), Miami-Fort Lauderdale-Pompano Beach, FL (1.8%), and Chicago-Naperville, Elgin, IL-IN-WI (1.6%).
The Big Apple. The City That Never Sleeps. Empire City. Whatever it’s called, New York City remains one of the most well-known tourist destinations in the world. And for many Americans, New York is the perfect place for an extended weekend getaway – or for a multi-day excursion to see the sights.
But where do these NYC-bound vacationers come from? Diving into the data on the origin of visitors making medium-length trips to New York City (three to seven nights) reveals that increasingly, these domestic tourists are coming from nearby metro areas.
Between 2018-2019 and 2023-2024, for example, the number of tourists visiting New York City from the Philadelphia metro area increased by 19.2%.
The number of tourists coming from the Boston and Washington, D.C metro areas, and from the New York CBSA itself (New York-Newark-Jersey City, NY-NJ-PA) also increased over the same period.
Meanwhile, further-away CBSAs like San Francisco-Oakland-Berkeley, CA, Atlanta-Sandy Springs-Alpharetta, GA, and Miami-Fort Lauderdale-Pompano Beach, FL fed fewer tourists to NYC in 2023-2024 than they did pre-pandemic. It seems that residents of these more distant metro areas are opting for vacation destinations closer to home to avoid the high costs of air travel.
Diving even deeper into the characteristics of visitors taking medium-length trips to New York City reveals another demographic shift: Tourists staying between three and seven nights in the Big Apple are skewing younger.
Between 2018-2019 and 2023-2024, the share of visitors to New York City from areas with median ages under 30 grew from 2.1% to 4.5%. Meanwhile, the share of visitors from areas with median ages between 31 and 40 increased from 34.3% to 37.7%.
The impact of this trend is already being felt in the Big Apple, with The Broadway League reporting that the average age of audiences to its shows during the 2022- 2023 season was the youngest it had been in 20 seasons.
The shift towards younger tourists can also be seen when examining the psychographic makeup of visitors to popular attractions in New York City. Analyzing the captured markets of major NYC landmarks with data from Spatial.ai’s PersonaLive dataset reveals an increase in households belonging to the “Educated Urbanites” segment between 2018-2019 and 2023-2024.
These well-educated, young singles are increasingly visiting iconic NYC venues such as the Whitney Museum of American Art, The Metropolitan Museum of Art, The American Museum of Natural History, and the Statue of Liberty. This shift highlights the growing popularity of these attractions among young, educated singles, reflecting a broader trend of increased domestic tourism among this demographic.
New York City’s tourism sector is adapting to meet the changing needs of travelers, fueled increasingly by younger visitors who may be unable to take a costly international vacation. How have travel patterns to Los Angeles changed in response to increasing travel costs?
While New York City is the East Coast’s tourism hotspot, Los Angeles takes center stage on the West Coast. And as overseas travel has become increasingly out of reach for Americans with less discretionary income, the share of domestic tourists originating from areas with lower HHIs has risen.
Before the pandemic, 57.6% of visitors to LA came from affluent areas with median household incomes (HHIs) of over $90K/year. But by 2023-2024, this share decreased to 50.7%. Over the same period, the share of visitors from areas with median HHIs between $41K and $60K increased from 9.7% to 12.5%, while the share of visitors from areas with HHIs between $61K and $90K rose from 32.1% to 35.8%.
Diving into the psychographic makeup of visitors to popular Los Angeles attractions – Universal Studios Hollywood, Disneyland California, the Santa Monica Pier, and Griffith Observatory – also reflects the above-mentioned shift in HHI. The captured markets of these attractions had higher shares of middle-income households belonging to the “Family Union” psychographic segment in 2023-2024 than in 2018-2019.
Experian: Mosaic defines this segment as “middle income, middle-aged families living in homes supported by solid blue-collar occupations.” Pre-pandemic, 16.0% of visitors to Universal Studios Hollywood came from trade areas with high shares of “Family Union” households. This number jumped to 18.8% over the past year. A similar trend occurred at Disneyland, Santa Monica Pier, and Griffith Observatory.
And like in New York City, growing numbers of visitors to Los Angeles appear to be coming from nearby areas. Between 2018-2019 and 2023-2024, the share of in-state visitors to major Los Angeles attractions increased substantially – as people likely sought to cut costs by keeping things local.
Pre-pandemic, for example, 68.9% of visitors to Universal Studios Hollywood came from within California – a share that increased to 72.0% over the past year. Similarly, 59.7% of Griffith Observatory visitors in 2018-2019 came from within the state – and by 2023-2024, that number grew to 64.7%.
Even when times are tight, people love to travel – and New York and Los Angeles are two of their favorite destinations. With prices for airfare, hotels, and dining out increasing across the board, younger and more price-conscious households are adapting, choosing to visit nearby cities and enjoy attractions closer to home. And as the tourism industry continues its recovery, understanding emerging visitation trends can help stakeholders meet travelers where they are.
