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Mercado Gonzalez: This Mexican Food Hall is a Magnet
Caroline Wu
Mar 8, 2024

Mercado Gonzalez: This Mexican Food Hall is a Magnet

Mercado Gonzalez opened less than six months ago, and boy, is it making a splash! This marketplace/food hall located in Costa Mesa, CA hosts 20 food stalls where one can stroll through, buy colorful produce, and imagine that one is at the Mercado de Coyoacan in Mexico City, one of various mercados from which this location takes inspiration. Already, we see from the Placer data below that since opening in mid-November (just in time for the holidays!), Mercado Gonzalez is proving to be one of the most-visited locations in the Northgate Gonzalez portfolio.

The weekend spikes really stand out as patrons from all over Southern California come to partake of pan dulces, aguas frescas, and oh-so-delectable hot and fresh churros at Churreria El Moro.

Churros

We wrote about food fusion last week, and indeed, in addition to traditional Mexican specialties like tortas ahogadas at Chiva Torta, one can also find Mexican-style sushi at Sushi El Sinaloense. From street food to gourmet at Maizano and Entre Nos, one has options that run the gamut from hot tortillas to cochinita pibil with fresh masa.

This food hall extravaganza bills itself as the “ultimate destination for Mexican food and culture” and it appears that customers who travel from a trade area of over 150 miles are in total agreement.

Compared to another top–trafficked Northgate Gonzalez market in Los Angeles, which draws from a much more local crowd of 11 sq miles (keep in mind, there are numerous Northgate Gonzalez markets across the Southern California landscape), this novel food hall concept attracts a much more diverse audience, across multiple dimensions like geography, ethnicity, and household income.

Trade Area and Venns 3.6.24

While the traditional grocery store attracts heavily from the segment of Lower Hispanic Families at the Los Angeles and San Diego locations, and also from Near-Urban Diverse Families and Young Urban Singles in San Diego, the segment data from Spatial.ai: PersonaLive reveals that Mercado Gonzalez also brings in Young Professionals, Educated Urbanites, Wealthy Suburban Families, and Ultra Wealthy Families.

Personalive image

In addition, the average HHI of those visiting Mercado Gonzalez is roughly twice that of the other Northgate Gonzalez grocery stores.

Mercado HHI

The food hall also attracts a broader swath of ethnicities.

Mercado Ethnicity

Much like Eataly before it, Jose Andres’ Spanish Mercado Little Spain, or Asian food halls that we wrote about recently in our Lunar New Year articles, there is enthusiastic appetite for an immersive encounter reminiscent of being in another country and having access to authentic flavors and eating experiences.

Article
Placer.ai Mall Index: February 2024
After a frigid January 2024, visits to the shopping center space rebounded in February. We dove into the latest location intelligence metrics to take a closer look at mall foot traffic and the "new normal" of post-pandemic shopping behavior.
Shira Petrack
Mar 8, 2024
4 minutes

Looking Back at 2023 

Despite the inflationary headwinds that marked 2023, year-over-year (YoY) foot traffic to Indoor Malls and Open-Air Shopping Centers exceeded 2022 levels every quarter of 2023, with the two shopping center formats competing head-to-head for the top spot: Open-Air Shopping Centers outperformed Indoor Malls during the first three quarters of the year, but Indoor Malls came out ahead during the critical holiday-focused Q4. Ultimately, overall yearly visit numbers slightly favored Open-Air Shopping Centers, which finished 2023 with a 3.0% overall YoY increase in visits compared to 2.9% overall growth for Indoor Malls. 

Meanwhile, Outlet Malls struggled to keep up with the other two formats. This segment saw a 1.6% YoY decline in yearly visits in 2023, perhaps due consumers looking to save on gas expenses and avoid the typically longer driving time required to get to these types of shopping centers. 

bar graph: indoor malls and open air shopping visits on the rise

Shopping Center Space Bounces Back From the Cold 

Visits to all three mall formats dipped YoY in January 2024, likely due to the extreme cold temperatures that swept through much of the country and to the challenging comparisons to a strong January 2023

But YoY foot traffic to Indoor Malls and Open-Air Shopping Centers swung positive in the second months of the year. Visits to Indoor Malls grew an impressive 6.0% relative to the same month in 2023, and foot traffic to Open-Air Shopping Centers increased 3.9% in the same period. The YoY visit gap to Outlet Malls also narrowed significantly, with foot traffic to the format just 1.6% lower than it was in February 2023, indicating that – despite predictions – 2024 consumers are still willing to spend on discretionary categories.

bar graph: mall visits rebound following a cold January

Uneven Comparisons to Pre-COVID Baseline 

While visits to the mall space appear to be generally growing on a YoY basis, comparing the foot traffic performance to pre-COVID visits levels reveals a more nuanced picture. Of the three shopping centers formats, Open-Air Shopping Centers drew closest to pre-COVID levels, with 2023 visits just 1.5% lower than they were in 2019. The visit gap to Indoor Malls was slightly larger, with the format attracting 4.6% fewer visits in 2023 than in 2019. And Outlet Malls appear to be having the toughest recovery, with 2023 visits to the format 9.7% lower than in 2019. 

But just because visits to the shopping center space are still catching up to 2019 levels does not mean that all is lost – a deeper dive into location intelligence data indicates that post-pandemic shopping habits are still in flux. 

bar graph: visits to open-air shopping centers closest to pre-COVID baseline

Shopping Behavior Still Normalizing 

Analyzing shifts in shopping behavior in recent years reveals that many shoppers are still returning to pre-COVID behaviors. For example, comparing the share of shopping center visits between the hours of 12 PM and 4 PM in 2019, 2022, and 2023 indicates that the “new normal” of mid-day shopping sprees is on its way out. 

The share of hourly visits between 12 PM and 4 PM jumped over the pandemic thanks to consumers’ newly flexible schedules, and mid-day foot traffic to shopping centers was still higher in 2022 compared to pre-COVID. But the relative share of mid-day visits dropped from 2022 to 2023 and moved closer to 2019 levels – indicating that shopping patterns have not yet reached a post-COVID equilibrium. 

Critically, there appears to be a correlation between the return to 2019 shopping patterns and the visit recovery rate. Visits to Open-Air Shopping Centers in 2023 were almost on par with 2019 levels, and the format’s mid-day visit share was only half a percentage point higher in 2023 than in 2019. The mid-day visit share at Indoor Malls, where the year-over-four-year (Yo4Y) visit lag was slightly larger than for Open-Air Shopping Centers, was still 1.9 percentage points higher in 2023 when compared to 2019. And Outlet Malls had the largest Yo4Y visit gap along with the largest Yo4Y difference in mid-day visit share. 

This data indicates that post-pandemic shopping patterns are still dynamic – and even retail sectors that appear to have permanent COVID scars may well bounce back as consumer behavior continues to normalize. 

bar chart: mid-day visits share moving closer to pre-pandemic levels

Shopping Center Space Well Positioned for a Strong 2024 

Despite predictions of slower consumer spending, foot traffic data indicates that demand for malls and shopping centers remains stable. Location intelligence showing strong monthly visit numbers and positive shifts in shopping behavior indicates that the shopping center space is off to a strong start in 2024. 

For more data-driven retail insights, visit our blog at placer.ai

This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.

Article
Placer.ai Office Index: February 2024 Recap
Find out how February 2024 office visits compared to 2023 and pre-COVID levels nationwide and across major U.S. cities.
Lila Margalit
Mar 7, 2024
3 minutes

The Placer.ai Nationwide Office Building Index: The office building index analyzes foot traffic data from some 1,000 office buildings across the country. It only includes commercial office buildings, and commercial office buildings with retail offerings on the first floor (like an office building that might include a national coffee chain on the ground floor). It does NOT include mixed-use buildings that are both residential and commercial.

Just when we thought the return-to-office (RTO) debate was finally settled, things are heating up once again. Leading financial institutions like Goldman Sachs are requiring employees to come into the office five days a week (gasp!). And though research shows that remote-capable employees now live twice as far from the office as they did before COVID, some are now being asked to move back closer to the office and show up in person more often

But what impact are these renewed skirmishes having on the ground? Has the office recovery needle begun to move once again? Or is all the talk merely that – talk?

We dove into the data to find out.

A Strong Leap Into 2024

Nationwide, visits to office buildings were down just 31.3% in February 2024 compared to February 2020 – the nation’s last “normal” in-office month before COVID changed everything. This relatively narrow year-over-four-year (Yo4Y) visit gap may be partially due to this year’s February leap day: Last month had 20 working days, compared to just 19 in February 2020 and 2023. (2020 was also a leap year, but the extra day fell on the weekend.)

Still, office visits in February 2024 were also higher than in January 2024, when unusually cold and stormy weather stranded many Americans at home. And year over year (YoY), February 2024 visits were up 18.6% – which, even accounting for the month’s extra day, points towards significant growth.

bar and line charts: the nationwide office recovery held its own in February 2024

Regional Round Robin

Taking a look at city-wide trends shows the persistence of significant regional variation – with Miami and New York continuing to lead the post-COVID office recovery pack, and San Francisco bringing up the rear. Dallas, Atlanta, and Washington, D.C. also outperformed the nationwide Yo4Y baseline of -31.3%. And of the cities that continued to lag behind, Chicago, Boston, and San Francisco all outpaced the national average for YoY visit growth.

Here, too, February 2024’s additional business day did some of the work. Nevertheless, urban centers like Miami and New York – where office visits were down just 9.4% and 14.5%, respectively, compared to February 2020 – are clearly experiencing accelerated recovery. In Miami, an influx of tech companies may be contributing to the narrowing foot traffic gap – while in New York, the finance sector is likely a major driver of visit growth. And though San Francisco continues to lag behind other cities, the tech hub’s impressive YoY foot traffic increases indicate real change on the ground.

bar graph: miami and new york outpace other major cities in office recovery

Key Takeaways

Hybrid work may be here to stay – but February’s office foot traffic data appears to indicate that companies and employees are still feeling out the ideal balance between RTO and WFH. And whether due to growing demands by employers or workers’ own concerns about the possible deleterious effects of fully remote work on their careers, further office recovery may yet be on the table.

How will RTO progress as 2024 gets into full swing? Will New York and Miami close the gap? And what will happen in San Francisco?

Follow Placer.ai’s data-driven office recovery analyses to find out.

This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.

Article
Ulta Beauty Continues To Shine
The beauty industry has proved to be one of the most resilient retail categories over the past few years – and Ulta Beauty has been one of the biggest beneficiaries of this trend. We analyze recent foot traffic performance and explore seasonal trends to better understand the chain’s visitor base.
Bracha Arnold
Mar 6, 2024
4 minutes

The multi-billion dollar beauty industry has proved to be one of the most resilient retail categories over the past few years – and Ulta Beauty has been one of the biggest beneficiaries of this trend, reporting record growth and experiencing strong foot traffic to its stores. 

We dove into the location intelligence data for Ulta to analyze recent foot traffic performance, explore seasonal trends, and better understand the chain’s visitor base. 

A Blush With Success Year-Over-Year 

The past few years have seen Ulta’s monthly foot traffic growing on a near-constant basis – and 2023 was no exception. Year-over-year (YoY) visits to the chain were up by double digits most months and Ulta consistently outperformed the wider Beauty & Spa segment. The company’s success appears poised to continue in 2024, with January 2024 visits up 4.9% relative to the already impressive January 2023, even as foot traffic to the wider Beauty & Spa category dipped. 

The consistent foot traffic growth Ulta experienced in 2023 and early 2024 is particularly impressive given that 2022 was also a banner year for the brand – meaning that foot traffic has exceeded the previous years’ growth for two years straight. And the company seems to be capitalizing on its success by further enhancing its shopping experience, expanding its presence with new stores, and emphasizing wellness offerings at existing locations to keep its customers coming back.

bar chart: beauty performs well in 2023, but Ulta outpaces the segment in all months

Holiday Highlights

Charting the change in monthly foot traffic to Ulta helps visualize the chain’s seasonal visit patterns and highlight the company’s consistent upward climb since the 2021 retail reopening. The COVID-19 pandemic and ensuing lockdowns led to a steep drop in foot traffic, but visits picked up – and stayed up – as soon as social-distancing restrictions eased. And though inflation replaced the pandemic as an economic concern, Ulta visits continued on their upward climb, highlighting the broad appeal the chain offers to shoppers of all economic levels

Ulta also enjoys significantly elevated visits during the holiday season, with foot traffic surging every December. And visits to the chain, even without a holiday spike, continue to exhibit growth – January 2024’s visits were 43.3% higher than they were in January 2019.

line graph: ulta beauty sees consistent holiday visit spikes, strong growth since 2019s

Valentine’s Variances

While December may be the month that Ulta sees the most visits, there are plenty of other minor holidays and retail opportunities that contribute to foot traffic spikes to the retailer. And although Valentine’s Day isn’t a holiday in the official sense of the word, Ulta still enjoyed a mid-week boost in visits on Wednesday, February 14th 2024. 

Visits to Ulta grew 17.2% on Valentine’s Day compared to traffic of the previous six Wednesdays. February 14th 2024  also saw 10.5% more visitors to Ulta than the day did in 2023, signaling a continued, growing interest in the beauty retailer. 

bar graph: ulta sees visit spike on valentine's day, more visits than the 2023 holiday

The Gen A Connection

Ulta has taken pains to carry products for consumers of all ages, genders, and backgrounds –and recently, one age group in particular has been making headlines for its interest in beauty and skincare. Teens and tweens have been flocking to their local malls to try out products from brands like Drunk Elephant, driven, in part, by the rise of #BeautyTok, where influencers on TikTok post their makeup and skincare routines. 

And indeed, trade area data indicates that families of all types are overrepresented among Ulta’s visitor base: Analyzing the psychographic makeup of Ulta’s trade areas using the Spatial.ai: PersonaLive dataset revealed that the chain’s captured market* includes more family segments when compared to the chain’s potential market*. Specifically, the chain’s captured markets had higher rates of “Near-Urban Diverse Families”, “Upper Suburban Diverse Families”, and “Wealthy Suburban Families” relative to the chain’s potential market. On the flip side, “Young Urban Singles” saw a smaller share of visitors in Ulta’s captured market than in its potential market. 

Ulta’s popularity with family segments may be due to the increased demand for skincare and makeup among the families’ younger generations. And by continuing to cater to these younger consumers – alongside the numerous other segment that shop at Ulta – the company can hope to foster long-term brand loyalty and continue driving sales and foot traffic to its stores. 

bar graph: ulta attracts more families, fewer singles than its trade area suggests

*A chain’s potential market refers to the population residing in a given trade area, where the Census Block Groups (CBGs) making up the trade area are weighted to reflect the number of households in each CBG.. A chain’s captured market weighs each CBG according to the actual number of visits originating to the chain from that CBG. 

Strong Foundations

Ulta continues to impress, growing its sales and foot traffic even during a uniquely challenging period for the average consumer. By creating a shopping experience that is accessible to people across all ages and income levels, the company ensures that its visits can continue to grow.

For more data-driven retail insights, follow placer.ai.

This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection. 

Article
First Watch Sails Into 2024
First Watch has been making waves in the casual dining space. The chain went public in 2021 and continues to drive consistent revenue and foot traffic – despite a stormy economic climate. We dove into the data to take a closer look at the consumer behavior behind First Watch’s success.
Ezra Carmel
Mar 5, 2024
3 minutes

First Watch has been around for over 40 years and is famous for being open from morning to early afternoon and a revolving menu that leans into seasonal ingredients. In recent years, the casual cafe – which derives its name from the nautical term for the first shift of the day – has made significant waves. The chain went public in 2021 and continues to drive consistent revenue and foot traffic – despite a stormy economic climate. We dove into the data to take a closer look at the consumer behavior behind First Watch’s success and understand where the chain could be heading in 2024 and beyond.

The Early Advantage

At First Watch, brunch and lunch join breakfast as the most important meals of the day. And while some of the chain’s competitors are open all day – or even all night – sticking to limited business hours has not steered the brand off course. Analysis of First Watch’s H2 2023 foot traffic compared to the wider breakfast-first category shows that First Watch’s monthly year-over-year (YoY) visits consistently outperformed the Breakfast, Coffee, Bakeries, and Dessert Shops space as a whole. 

Some of the chain’s success is due to its expanding store fleet, with visits during the last five months of 2023 up by double digits compared to the equivalent months in 2022. And the chain is likely to rise even further in 2024 and beyond, with CEO Christopher Tomasso seeing continued expansion on the horizon.

bar graph: monthly visits, First Watch outperforms the breakfast category YoY

Indeed, looking at more recent data shows that First Watch’s growth is continuing even relative to the already strong 2023, with foot traffic to the chain up YoY and outperforming the wider Breakfast, Bakeries & Dessert Shops space every week of 2024 so far.

bar chart: first watch continues to drive visits in 2024, weekly visits up YoY

The Next Voyage

C.E.O. Tomasso is determined to stay “true to who we are and what we’ve done regardless of how big we get.” And one way First Watch has stayed true to its identity is by being attentive to the preferences of its target audience. When customers wanted cocktails as a way to unwind with friends over brunch – First Watch delivered. And location intelligence can help identify the next consumer trend to drive the brand’s continued success.

Trade Area Analysis of First Watch in Q4 2023 using the AGS: Behavior & Attitudes dataset revealed that “Food Label Readers”, “Organic Foodies”, and “Vegans” were overrepresented in the restaurant’s trade areas compared to the nationwide benchmark. This indicates that First Watch’s commitment to fresh ingredients resonates with clientele that prioritize a healthy diet. Meanwhile, the data also showed that these consumers were likely to be involved in various forms of exercise; “Fitness Fans”, “Joggers”, “Pilates People”, and “Weight Lifters” were also prevalent psychographic segments in First Watch’s trade area. 

This suggests that First Watch might consider exploring uncharted waters by adding smoothies or post-workout shakes to its menu, or by opening smaller-format locations in fitness centers to better serve its health-conscious audience.

bar chart: first watch attracts health-conscious clientele

Land Ho!

First Watch has enjoyed smooth sailing through a commitment to bringing diners a fresh take on breakfast, brunch, and lunch. As long as this ship stays anchored in its identity, First Watch should find that the wind is at its back for the foreseeable future. 

‍For updates and more data-driven dining insights, visit Placer.ai.

This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.

Article
Hibbett Sports and DICK’S Sporting Goods: A Psychographic Analysis
A strong Q1 2023 and unusually cold weather were likely partially to blame for DICK’s and Hibbett’s sluggish early 2024. But by the end of January, YoY visit gaps had narrowed for both brands. Who is likely to visit these brands in 2024? We looked at the retailers’ trade areas to find out.
Ezra Carmel
Mar 4, 2024
3 minutes

Whether it’s an at-home yoga practice, a workout at the gym, or a sports league at the park, the biggest players in the sporting goods space – Hibbett Sports and DICK’s Sporting Goods – have the gear to keep a variety of consumers outfitted. Armed with the latest location intelligence data, we took a closer look at these retailers’ recent offline performance and analyzed some of the psychographic characteristics of visitors to DICK’s and Hibbett’s. 

Visits Stay Close to 2022 Levels 

Last year started off strong for DICK’s Sporting Goods and Hibbett Sports, with visits to both retailers up in Q1 2023 relative to the equivalent quarter in 2022. But ongoing inflation and tighter consumer budgets weighed on visits as the year progressed, and foot traffic to DICK’s and Hibbett dipped slightly year-over-year (YoY) in the second half of the year. Still, in spite of the challenges, both brands succeeded in keeping their visits close to 2022 levels and maintaining minimal visit gaps.

bar graph: DICK's and Hibbett started 2023 strong, maintained minimal visit gaps in H2. Q4: Dick's -1.4% YoY, Hibbett -3.3% YoY

Early 2024 Visits Trending in a Positive Direction 

The strong Q1 2023 combined with unusually cold weather were likely partially to blame for DICK’s and Hibbett’s sluggish early 2024 performance. But by the end of January, YoY visit gaps had narrowed for both brands – a promising sign for the year ahead.

Who is likely to visit these brands in 2024? We looked at the retailers’ trade area composition to find out. 

bar graph: cold spell and strong January 2023 make for challenging YoY comparison in early 2024

Big Potential 

Analyzing DICK’s and Hibbett’s trade area using the Spatial.ai: Proximity dataset revealed that both brands were positioned to drive traffic from two significant fitness-related psychographic segments at the end of 2023. 

In Q4 2023, “Yoga Advocates” as well as fans of “Functional Fitness” were overrepresented in DICK’s and Hibbett’s trade area relative to the nationwide average. And DICK’s and Hibbett are investing heavily in getting these consumers in the door. DICK’s debut of a new functional fabric and ad campaign for its CALIA clothing line and Hibbett’s new joint loyalty program with Nike could provide an extra foot traffic boost from fitness-forward consumers as 2024 progresses. As temperatures thaw and demand rebounds, these consumers are likely to play a part in a foot traffic resurgence for both brands. 

bar graphs: DICK's and Hibbett reached active consumers in Q4 2023, "Yoga Advocates" and "Functional Fitness" segments shares in trade area above nationwide baseline

Room to Play in the Sporting Goods Space

But while certain sporty audience segments seem to visit both brands, diving deeper into DICK’s and Hibbett’s trade areas using the Spatial.ai: Followgraph dataset also revealed differences between the two retailers’ offline consumer base.

For example, the share of “Hunting Enthusiasts” in DICK’s trade area was 8% smaller compared to the nationwide average, while Hibbett’s trade area included 20% more “Hunting Enthusiasts” than the prevalence of the segment nationwide. Meanwhile, the “Triathlon Participants'’ segment was overrepresented in DICK’s potential market – 4.0% above the national average – and underrepresented in Hibbet’s potential market (8.0% below).  These differences suggest that the sporting goods space is big enough to accommodate multiple players at the top, with leading retailers each carving out their own slice of the market. 

bar graph: Hibbett's and DICK's various audiences

So Much Potential

After a relatively rocky end to 2023, foot traffic appears to be on the upswing for both DICK’s and Hibbett early on in 2024. The prevalence of fitness-minded and sporting consumers in the trade areas of both brands could provide a continued foot traffic lift in the weeks and months ahead.

‍For updates and more data-driven foot traffic insights, visit Placer.ai.

This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.

Reports
INSIDER
Winning Strategies for a Stabilizing Fitness Market
Gym visits are stabilizing following two years of post-pandemic growth - and staying on top of changing consumer preferences can help fitness studios continue driving visits.
May 16, 2024
6 minutes

Fitness Segment Back In Shape

The Fitness industry was a major post-pandemic winner. Visits to gyms across the country surged as stay-at-home orders ended and people returned to their in-person workout routines. And even as consumers reduced discretionary spending in the face of inflation, they kept going to the gym – finding room in their budgets for the chance to embrace wellness and get in shape while interacting with other people.

But no category can sustain such unabated growth forever – and as the segment inevitably stabilizes, gyms will need to stay nimble on their feet to maintain their competitive edge. 

This white paper takes a closer look at the state of Fitness as the category transitions into a more stable growth phase following two years of outsize post-pandemic demand. The report digs into the location analytics to reveal how the Fitness space has changed – and what strategies gyms can adopt to stay ahead of the pack. 

*This report excludes locations within Washington state due to local legislation.

Stability Is The Name Of The Game

Monthly visits to the Fitness category have grown consistently year over year (YoY) since early 2022, when COVID subsided and gyms returned to full capacity. And the segment is still doing remarkably well. Even in January and March 2024 – when visits were curtailed by an Arctic blast and by the Easter holiday weekend – YoY Fitness visits remained positive, despite the comparison to an already strong 2023.  

Still, recent months have seen smaller YoY increases than last year, indicating that the Fitness category is entering a more normalized growth phase. 

Leaning Into Evolving Consumer Preferences

By keeping a close watch on evolving consumer preferences, fitness chains can uncover new opportunities for growth and adaptation within a stabilizing market – including leaning into increasingly popular dayparts.  

Late Afternoon And Evening Visits On The Rise

Examining the evolving distribution of gym visits by daypart over the past six years shows that major shifts were brought on by the COVID-19 pandemic. 

Between Q1 2019 and Q1 2021, as remote work took hold, gyms saw their share of 2:00 PM - 5:00 PM visits increase from 15.8% to 18.6%. Though this trend partially reversed as the pandemic receded, afternoon visits remained elevated in Q1 2024 compared to pre-COVID – likely a reflection of hybrid work patterns that leave people free to take an exercise break during their workdays.

At the same time, the share of morning visits to fitness chains (between 8:00 AM and 11:00 AM) dropped from 20.5% in Q1 2019 to 17.2% in Q1 2024, while evening visits (between 8:00 PM and 11:00 PM) increased from 11.3% to 13.2%. 

Gyms that recognize this changing behavior can adapt to new workout preferences – whether by incentivizing morning visits, scheduling popular classes mid-afternoon, or offering extended evening hours.  

Evening Workouts Provide Gains

In fact, the data indicates that gyms that are leaning into the evening workout trend are already finding success: Of the top 12 most-visited gym chains in the country, those that saw bigger increases in their shares of evening visits also tended to see greater YoY visit growth. 

EōS Fitness and Crunch Fitness, for example, have seen their shares of evening visits grow by 5.5% and 3.4%, respectively, since COVID – and in Q1 2024, their YoY visits grew by 29.0% and 21.8%, respectively. Other chains, including 24 Hour Fitness and Chuze Fitness, experienced similar shifts in visit patterns. At the same time, LA Fitness saw just a minor increase in its share of evening visits between Q1 2019 and Q1 2024, and a correspondingly small increase in YoY visits. 

As the evening workout slot gains popularity, gym operators that can adapt to these new trends and encourage evening visits may see significant benefits in the years to come.

Young Gym-Goers Driving Success

Diving into demographic data for the analyzed gym chains sheds light on some factors that may be driving this heightened preference for evening workouts at top-performing gyms. 

The four fitness chains that experienced the greatest YoY visit boosts in Q1 – Crunch Fitness, EōS Fitness, 24 Hour Fitness, and Chuze Fitness all featured trade areas with significantly higher-than-average shares of Young Professionals and Non-Family Households. (STI: PopStat’s Non-Family Household segment includes households with more than one person not defined as family members. Spatial.ai: PersonaLive’s Young Professional consumer segment includes young professionals starting their careers in white collar or technical jobs.) 

In plainer terms, these consumer segments – typically young, well-educated, and without children – and therefore more likely to be flexible in their workout times – are driving visits to some of the best-performing gyms across the country. And these audiences seem to be displaying a preference for nighttime sweat sessions – a factor that gyms can take into account when planning programming and marketing efforts. 

Attracting Niche Markets

Leaning into emerging gym visitation patterns is one way for fitness chains to thrive in 2024 – but it isn’t the only marker of success for the segment. Even after years of visit growth, the market remains open to new opportunities and innovations that meet health-conscious consumers where they are. 

Striding Towards Success

STRIDE Fitness, a gym that offers treadmill-based interval training, has sparked a trend among running enthusiasts. This niche player is finding success, particularly among a specific demographic: runners and endurance training enthusiasts. 

Between January and April 2024, monthly YoY visits to STRIDE Fitness consistently outperformed the wider Fitness space. A standout month was January, when STRIDE Fitness’s visits soared by an impressive 33.6% YoY, surpassing the industry average of 5.7% for the same period.

Psychographic data from the Spatial.ai’s FollowGraph dataset – which looks at the social media activity of a given audience – suggests that STRIDE Fitness’ trade areas are well-positioned to attract those visitors most open to its offerings. Residents of STRIDE Fitness’s potential market are 24% more likely to be, or to be interested in, Endurance Athletes than the nationwide average – compared to just 3% for the Fitness industry as a whole. Similar patterns emerge for Marathon Runners and Triathlon Participants. This indicates that the chain is well-situated near consumers with a passion for endurance sports and long distance running, helping it maintain a competitive edge in the crowded gym market. 

Pickleball Craze Sends Visits Soaring

Pickleball, a game that blends elements of tennis, ping pong, and badminton, is the fastest-growing sport in the country. And recognizing its broad appeal, some fitness chains have begun incorporating pickleball courts into their facilities. 

Arizona-based EōS Fitness added a pickleball court at a Phoenix, AZ location – and early 2024 data highlights the impact of this addition. Between January and April 2024, the location drew between 9.1% and 33.3% more monthly visits than the chain’s Arizona visit-per-location average. 

And analyzing the demographic profile of the chain’s location with a pickleball court reinforces the game’s increasingly wide appeal. Young consumer segments have been embracing the game in large numbers – and the Phoenix EōS Fitness location’s potential market includes a significantly higher share of 18 to 34-year-olds than the chain’s overall Arizona potential market. Residents of the pickleball location’s trade area are also less affluent than the chain’s Arizona average. 

Pickleball has typically been associated with more affluent consumer segments, and it seems like this may be shifting. With more people than ever embracing the game, gyms that choose to add courts to their facilities may reap the foot traffic benefits. 

Something For Everyone

The Fitness industry has undergone a significant transformation since COVID-19. The category’s outsize post-pandemic visit growth has begun to stabilize, and gyms are staying ahead by adapting to changing consumer preferences. Evenings are emerging as crucial dayparts for gym operators, likely driven by younger consumer segments. And niche fitness chains are seeing visit success, proving that there are plenty of ways for the Fitness segment to succeed.

INSIDER
C-Stores: From Convenient Stops to Go-To Destinations
Discover key strategies helping C-Stores drive visits, engage customers, and cement their roles as dining, shopping, and tourism destinations in their own right.
April 25, 2024
5 minutes

This report includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.

C-Stores: Charging Ahead

Grabbing a coffee or snack at a convenience store is a time-honored road trip tradition – but increasingly, Convenience Stores (C-Stores) have also emerged as places people go out of their way to visit. 

Convenience stores have thrived in recent years, making inroads into the discretionary dining space and growing both their audiences and their sales. Between April 2023 and March 2024, C-Stores experienced consistent year-over-year (YoY) visit growth, generally outperforming Overall Retail. Unsurprisingly, C-Stores fell behind Overall Retail in November and December 2023, when holiday shoppers flocked to malls and superstores to buy gifts for loved ones. But in January 2024, the segment regained its lead, growing YoY visits even as Overall Retail languished in the face of an Arctic blast that had many consumers hunkering down at home.

C-Stores’ current strength is partially due to the significant innovation by leading players in the space: Chains like Casey’s, Maverik, Buc-ee’s, and Rutter’s are investing in both in their product offerings and in their physical venues to transform the humble C-Store from a stop along the way into a bona fide destination. Dive into the data to explore some of the key strategies helping C-Stores drive consumer engagement and stay ahead of the pack. 

Four C-Store Brands Ahead of the Curve

While chain expansion may explain some of the C-Store segment growth, a look at visit-per-location trends shows that demand is growing at the store level as well. Over the past year (April 2023 to March 2024), average visits per location on an industry-wide basis grew by 1.8%, compared to the year prior (April 2022 to 2023). 

And within this growing segment, some brands are distinguishing themselves and outperforming category averages. Casey’s, for example, saw the average number of visits to each of its locations increase by 2.3% over the same time frame – while Maverik, Buc-ee’s and Rutter’s saw visits per location increase by 3.2%, 3.4% and 3.9%, respectively.

Chains That Are Becoming The Final C-Store Destinations

Each in its own way, Casey’s, Maverik, Buc-ee’s, and Rutter’s, are helping to transform C-Stores from pit stops where people can stretch their legs and grab a cup of coffee to destinations in and of themselves. 

Casey’s & Maverik: Leaning into Breakfast 

Midwestern gas and c-store chain Casey’s – famous for its breakfast pizza and other grab-and-go breakfast items – has emerged as a prime spot for fast food pizza lovers to grab a slice first thing in the morning. And Salt Lake City, Utah-based Maverik – which recently acquired Kum & Go and its 400-plus stores – is also establishing itself as a breakfast destination thanks to its specialty burritos and other chef-inspired creations.  

Casey’s and Maverik’s popular breakfast options are likely helping the chains receive its larger-than-average share of morning visits: In Q1 2024, 16.3% of visits to Maverik and 17.5% of visits to Casey’s took place during the 7:00 AM - 10:00 AM daypart, compared to just 14.9% of visits to the wider C-Store category.

Psychographic data from the Spatial.ai’s FollowGraph dataset – which looks at the social media activity of a given audience – also suggests that Casey’s and Maverik’s have opened stores in locations that allow them to reach their target audience. Compared to the average consumer, residents of Casey’s potential market are 7% more likely to be “Fast Food Pizza Lovers” than both the average consumer and the average C-Store trade area resident. Residents of Maverik’s potential market are 16% more likely than the average consumer to be “Mexican Food Enthusiasts,” compared to residents of the average C-Store’s trade area who are only 1% more likely to fall into that category.

With both chains expanding, Casey’s and Maverik can hope to introduce new audiences to their unique breakfast options and solidify their hold over the morning daypart within the C-Store space over the next few years. 

Buc-ee’s: Bigger Is Better

Everything is said to be bigger in the Lone Star State, and Texas-based convenience store chain Buc-ee’s – holder of the record for the worlds’ largest C-Store – is no exception. With a unique array of specialty food items and award-winning bathrooms, Buc-ee’s has emerged as a well-known tourist attraction. And the popular chain’s status as a visitor hotspot is reflected in two key metrics. 

First, Buc-ee’s attracts a much greater share of weekend visits than other convenience store chains. In Q1 2024, 39.6% of visits to Buc-ee’s took place on the weekends, compared to just 28.3% for the wider C-Store industry. And second, Buc-ee’s captured markets feature higher-than-average shares of family-centric households – including those belonging to Experian: Mosaic’s Suburban Style, Flourishing Families, and Promising Families segments.

Rather than merely a place to stop on the way to work, Buc-ee’s has emerged as a favored destination for families and for people looking for something fun to do on their days off.

Rutter’s: Expanding Upward

Buc-ee’s isn’t the only C-Store chain that believes bigger is better. Pennsylvania-based Rutter’s is increasing visits and customer dwell time by expanding its footprint – both in terms of store count and venue size. New stores will be 10,000 to 12,000 square feet – significantly larger than the industry average of around 3,100 square feet. And in more urban areas, where space is at a premium, the company is building upwards.

Rutter’s added a second floor to one of its existing locations in York, PA in December 2023. The remodel, which was met with enthusiasm by customers, provided additional seating for up to 30 diners, a beer cave, and an expanded wine selection. And in Q1 2024, the location experienced 15.6% YoY visit growth – compared to a chainwide average of 7.6%. Visitors to the newly remodeled Rutter’s also stayed significantly longer than they did pre-renovation. The share of extended visits to the store (longer than ten minutes) grew from 20.8% in Q1 2023 to 27.0% in Q1 2024 – likely from people browsing the chain’s selection of beers or grabbing a bite to eat. 

Convenience At Every Corner

Convenience stores are flourishing, transforming into some of the most exciting dining and tourist destinations in the country. Today, C-Store customers can expect to find brisket sandwiches, gourmet coffees, or craft beers, rather than the stale cups of coffee of old. And the data shows that customers are receptive to these innovations, helping drive the segment’s success. 

INSIDER
Q1 2024 Retail & Dining Review
Discover how the Discount & Dollar Stores, Grocery Stores, Fitness, Superstores, Dining, and Home Improvement & Furnishings categories performed in Q1 2024.
April 18, 2024
6 minutes

Q1 2024 Overview 

Overall Retail on the Rise

The first quarter of 2024 was generally a good one for retailers. Though unusually cold and stormy weather left its mark on the sector’s January performance, February and March saw steady year-over-year (YoY) weekly visit growth that grew more robust as the quarter wore on. 

March ended on a high note, with the week of March 25th – including Easter Sunday – seeing a 6.1% YoY visit boost, driven in part by increased retail activity in the run-up to the holiday. (Last year, Easter fell on April 9th, 2023, so the week of March 25th is being compared to a regular week.)

Though prices remain high and consumer confidence has yet to fully regain its footing, retail’s healthy Q1 showing may be a sign of good things to come in 2024. 

Success Across Categories

Drilling down into the data for leading retail segments demonstrates the continued success of value-priced, essential, and wellness-related categories. 

Discount & Dollar Stores led the pack with 11.2% YoY quarterly visit growth, followed by Grocery Stores, Fitness, and Superstores – all of which outperformed Overall Retail. Dining also enjoyed a YoY quarterly visit bump, despite the segment’s largely discretionary nature. And despite the high interest rates continuing to weigh on the housing and home renovation markets, Home Improvement & Furnishings maintained just a minor YoY visit gap. 

Discount & Dollar Stores 

Discount & Dollar Stores experienced strong YoY visit growth throughout most of Q1 – and as go-to destinations for groceries and other other essential goods, they held their own even during mid-January’s Arctic blast. In the last week of March, shoppers flocked to leading discount chains for everything from chocolate Easter bunnies to basket-making supplies – driving a remarkable 21.5% YoY visit spike.

Dollar General Reins Supreme

Dollar General continued to dominate the Discount & Dollar Store space in Q1, with visits to its locations accounting for nearly half of the segment’s quarterly foot traffic (44.7%). Next in line was Dollar Tree, followed by Family Dollar and Five Below. Together, the four chains – all of which experienced positive YoY quarterly visit growth – drew a whopping 91.6% of quarterly visits to the category.

Grocery Stores

Rain or shine, people have to eat. And like Discount & Dollar Stores, traditional Grocery Stores were relatively busy through January as shoppers braved the storms to stock up on needed items. Momentum continued to build throughout the quarter, culminating in a 10.5% foot traffic increase in the week ending with Easter Sunday. 

Aldi Leads the Way

Like in other categories, it was budget-friendly Grocery banners that took the lead. No-frills Aldi drove a chain-wide 24.4% foot traffic increase in Q1, by expanding its fleet – while also growing the average number of visits per location. Other value-oriented chains, including Trader Joe’s and Food Lion, experienced significant foot traffic increases of their own. And though conventional grocery leaders like H-E-B, Kroger, and Albertsons saw smaller visit bumps, they too outperformed Q1 2023 by meaningful margins.

Fitness

January is New Year’s resolution season – when people famously pick themselves up off the couch, dust off their trainers, and vow to go to the gym more often. And with wellness still top of mind for many consumers, the Fitness category enjoyed robust YoY visit growth throughout most of Q1 – despite lapping a strong Q1 2023.

Predictably, Fitness’s visit growth slowed during the last week of March, when many Americans likely indulged in Easter treats rather than work out. But given the category’s strength over the past several years, there is every reason to believe it will continue to flourish.

Value Chains Come out Ahead

For Fitness chains, too, cost was key to success in Q1 – with value gyms experiencing the biggest visit jumps. EōS Fitness and Crunch Fitness, both of which offer low-cost membership options, saw their Q1 visits skyrocket 28.9% and 22.0% YoY, respectively – helped in part by aggressive expansions. At the same time, premium and mid-range gyms like Life Time and LA Fitness are also finding success – showing that when it comes to Fitness, there’s plenty of room for a variety of models to thrive. 

Superstores

Superstores – including wholesale clubs – are prime destinations for big, planned shopping expeditions – during which customers can load up on a month’s supply of food items or stock up on home goods. And perhaps for this reason, the category felt the impact of January’s inclement weather more than either dollar chains or supermarkets – which are more likely to see shoppers pop in as needed for daily essentials.

But like Grocery Stores and Discount & Dollar Stores, Superstores ended the quarter with an impressive YoY visit spike, likely fueled by Easter holiday shoppers.

Warehouse Clubs Continue to Thrive

As in Q4 2023, membership warehouse chains – Costco Wholesale, BJ’s Wholesale Club, and Sam’s Club – drove much of the Superstore category’s positive visit growth, as shoppers likely engaged in  mission-driven shopping in an effort to stretch their budgets. Still, segment mainstays Walmart and Target also enjoyed positive foot traffic growth, with YoY visits up 3.9% and 3.5%, respectively.

Dining

Moving into more discretionary territory, Dining experienced a marked January slump, as hunkered-down consumers likely opted for delivery. But the segment rallied in February and March, even though foot traffic dipped slightly during the last week of March, when many families gathered to enjoy home-cooked holiday meals. 

Coffee, Coffee, Coffee!

Coffee Chains and Fast-Casual Restaurants saw the largest YoY  visit increases, followed by QSR – highlighting the enduring power of lower-cost, quick-serve dining options. But Full-Service Restaurants (FSR) also saw a slight segment-wide YoY visit uptick in Q1 – good news for a sector that has yet to bounce back from the one-two punch of COVID and inflation. Within each Dining category, however, some chains experienced outsize visit growth  – including favorites like Dutch Bros. Coffee, Slim Chickens, In-N-Out Burger, and Texas Roadhouse.

Home Improvement 

Since the shelter-in-place days of COVID – when everybody had their sourdough starter and DIY was all the rage – Home Improvement & Furnishings chains have faced a tough environment. Many deferred or abandoned home improvement projects in the wake of inflation, and elevated interest rates coupled with a sluggish housing market put a further damper on the category.

Against this backdrop, Home Improvement & Furnishings’ relatively lackluster Q1 visit performance should come as no surprise. But the narrowing of the visit gap in March – which also saw one week of positive visit growth – may serve as a promising sign for the segment. (The abrupt foot traffic drop during the week of March 25th, 2024 is likely a just reflection of Easter holiday shopping pattern.)

Home Improvement Bright Spots

Within the Home Improvement & Furnishings space, some bright spots stood out in Q1 – including Harbor Freight Tools, which saw visits increase by 10.0%, partly due to the brand’s growing store count. Tractor Supply Co., Menards, and Ace Hardware also registered visit increases.

Good Things to Come

January 2024’s stormy weather left its mark on the Q1 retail environment, especially for discretionary categories. But as the quarter progressed, retailers rallied, with healthy YoY foot traffic growth that peaked during the last week of March – the week of Easter Sunday. All in all, retail’s positive Q1 performance leaves plenty of room for optimism about what’s in store for the rest of 2024.

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