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Mixing high-low fashion means pairing expensive designer items with more budget-friendly ones, think H&M jeans with a tweed Chanel jacket. This concept has been around for a while, and though one may originally have had to frequent different stores to attain this, with the way investment firms are snapping up different brands, shopping “High-Low” may become a more commonplace occurrence. Regent acquired Escada in 2019 and Club Monaco in 2021. While one might not normally think of those brands in the same sentence, if you’re walking on Beverly Drive and enticed by the Club Monaco outfits, walk in a bit deeper and before you know it, you will be encountering designer pantsuits and evening gowns by Escada.
Since the space is all one, it’s hard to decipher who’s going in for Club Monaco versus for Escada. Technically, Escada has its own entrance on Brighton Way. Either way, overall traffic for this space is up in the last few months, so perhaps this is simply the evolution of real estate as owners become creative with how they use their spaces and the brands within. As for us shoppers, we love to be surprised and delighted, so for sure finding an unexpected brand as you meander around is always welcome.
Over the past few months, we’ve noted how consumers–particularly from lower-income trade areas–have started to migrate from QSR to value-grocers, dollar stores, and convenience stores. Against that backdrop, we wanted to examine visitation trends for QSR chains in the state of California, where a $20 per hour minimum wage law was put in place on April 1 for employees of fast-food chains with more than 60 locations nationwide (with some exemptions for smaller stores at grocery stores, airports, and entertainment venues). This represented a 25% increase from the previous minimum wage for fast-food employees of $16 per hour (which remains the state’s minimum wage for other categories except for workers in healthcare facilities, which also saw minimum wage increased to $20 per hour).
As a result of the minimum wage increase, most chains have raised prices in the region anywhere from the mid-single digits to the midteens. We compared year-over-year visit trends for QSR chains nationwide and California, and it’s clear that the menu price increase is having an impact. During February-March 2024 (we’ve excluded January due to inclement weather across much of the country), year-over-year QSR visit trends in the state of California had been running slightly ahead of national averages (below). However, this abruptly shifted when the minimum wage increase went into effect, with the nationwide visit trend year-over-year exceeding the state average seven of the eight weeks during the April-May 2024 timeframe.
We also see the impact at the chain level. Below, we’ve looked at year-over-year visitation trends for McDonald’s nationwide and in California (where about 9% of its restaurants are located) from February through May. Again, we see a situation where McDonald’s California was seeing roughly the same year-over-year visit trends as its national average during February-March but underperformed by almost 250 basis points after the minimum wage increase went into effect.
Our data indicates that QSR burger chains have generally been the hardest hit by the California increase in minimum wage and subsequent increase in menu prices. In addition to McDonald’s, we see that other large QSR burger chains in the state also underperformed their national average following the minimum wage increase. Chipotle–which raised menu prices by 6%-7% in California to help offset the minimum wage increase–also saw year-over-year visit trends in California underperform its national average in April and May.
It’s early, but we’re starting to see the ripple effect of the minimum wage increase across the broader restaurant industry. First, we’ve started to see some operators close locations in the state, especially chains that were already facing financial difficulties. Earlier this week, Rubio’s Coastal Grill shut down almost 50 locations in California and filed for Chapter 11 bankruptcy protection, citing “significant increases to the minimum wage in California” as a reason for closing the restaurants. Second, the minimum wage hike and subsequent increase in QSR menu prices may be benefitting casual dining chains (many of which were already paying above the new minimum wages for many employees). Below, we see that Darden’s Olive Garden concept and Brinker International’s Chili’s concept in California have outperformed their national averages with respect to year-over-year visit trends starting in April (below). Finally, the minimum wage increase could make it more costly to do business across other retail and restaurant categories, something we called out in our recap of 99 Cents Only going out of business.
As we discussed following this year’s National Restaurant Association show, casual dining has been making a comeback the past several months, with many chains accentuating value proposition through promotions. Chili’s has seen visitation trends outperform casual-dining category averages by a significant amount the past several weeks (below) through its value messaging, while Buffalo Wild Wings All-You-Can Eat wings promotions on Monday and Wednesdays starting in mid-May has been one of the more successful promotions that we’ve seen in the full-service restaurant category in some time. However, with several QSR chains starting to get more promotional ahead of McDonald’s planned $5 value menu promotion at the end of the month, it’s clear that QSR chains are looking to also emphasize value in the coming months, even while facing higher labor costs.
About the Mall Index: The Index analyzes data from 100 top-tier indoor malls, 100 open-air shopping centers (not including outlet malls) and 100 outlet malls across the country, in both urban and suburban areas. Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the country.
After a brief calendar-driven slowdown in April, May saw a resurgence in foot traffic to malls. Indoor malls led the way with an 8.6% YoY increase, followed by open-air shopping centers and outlet malls, which experienced YoY jumps of 6.2% and 5.7%, respectively.
This uptick is likely due to a variety of factors – from warmer weather to rising consumer confidence amidst slowly easing inflation. And malls’ particularly strong showing on two of May’s most important retail milestones – Mother’s day and Memorial day also helped propel the segment forward.
Taking a closer look at visit patterns to the three mall types on Mother’s Day and Memorial Day shows how significant these special days were for mall foot traffic. On Mother’s Day (May 12th), indoor malls, open-air shopping centers, and outlet malls saw respective visit spikes of 15.8%, 26.0%, and 11.4%, compared to an average year-to-date (YTD) Sunday. And Mother’s Day visits were up significantly YoY as well – further highlighting the category’s robust positioning.
All three mall types also saw impressive visit bumps on Memorial Day – this time compared to an average YTD Monday. The relative spikes were bigger across the board, since malls tend to be less busy on Mondays than on Sundays. But for outlet malls, Memorial Day visits really hit it out of the park – with foot traffic up by a whopping 123.3%. As a day off work featuring plenty of markdowns, Memorial Day is an ideal time to make the longer trip to an outlet mall and hunt for bargains.
And in another promising sign for the category, Memorial Day visits to all three mall types increased YoY – showing that despite continued headwinds, malls are still on the rise.
Comparing weekly mall visits to an early January baseline also shows the varying impact of different holidays on the three mall types.
On Easter, and even more so on Memorial Day – an extended weekend very much focused on savings – outlet malls won the day. On these holidays, shoppers may be more likely to have the time and state of mind to make a day of their shopping trip and lean into the treasure-hunting experience.
But on Mother’s Day, more upscale open-air shopping centers took the lead, as consumers embraced a more unique and luxurious shopping experience. Still, all three mall types drew increased traffic on the different special days – showing that each can benefit from a variety of calendar highlights.
Malls’ strong May performance – especially on the holidays – shows that shopping centers are on the upswing once again. This could be an encouraging sign for the category heading into the summer, and may hint at a promising shopping season during the warm months ahead.
For more data-driven retail insights, visit our blog at Placer.ai.
The Placer.ai Nationwide Office Building Index: The office building index analyzes foot traffic data from some 1,000 office buildings across the country. It only includes commercial office buildings, and commercial office buildings with retail offerings on the first floor (like an office building that might include a national coffee chain on the ground floor). It does NOT include mixed-use buildings that are both residential and commercial.
With summer nearly upon us, we dove into the data to see how the return-to-office fared in May 2024. Did the post-pandemic visit recovery trajectory observed in April continue apace? And which major regional hub saw the most YoY visit growth?
The office recovery is still very much underway. Visits to office buildings nationwide in May 2024 were just 32.2% lower than in May 2019 – and slightly higher than they’ve been during any other month since COVID. Year-over-year (YoY), office foot traffic in May increased by 8.6%.
And drilling down into the data for 11 major business hubs nationwide shows recovery continuing unabated throughout (most of) the country. For New York, Atlanta, Boston, Los Angeles, and San Francisco, May 2024 was the single busiest in-office month since February 2020. And for Miami, Washington, D.C., and Denver, it was the second-busiest month.
Consistent with recent trends, Miami continued to lead the post-COVID recovery pack, followed by New York: Foot traffic to the two cities was just 12.8% and 17.3%, respectively, below May 2019 levels.
But the data also contained some surprises. Atlanta, which saw the biggest YoY visit jump of any analyzed city, pulled into third place – outpacing Washington, D.C. And Houston, the only city to see a YoY decline in visits, fell significantly in the rankings.
Why did Houston YoY office visits drop in May? A look at weekly YoY visits to local office buildings confirms that this was likely due to the extreme weather that engulfed the city during the second half of the month. On Thursday, May 16th, Houston was hit by a particularly violent storm that caused significant damage to the downtown area – breaking windows, downing power lines, and leaving a battered city in its wake. Additional severe weather events pummeled the region as the month wore on – forcing many residents to hunker down at home. And it was when the storm hit that YoY visits began to turn negative, with the week of May 20th seeing a significant 20.0% drop. As the weather improves in the southeast Texas hub, office recovery will likely resume.
Five years after COVID upended office routines, employees and companies are still feeling out the ideal balance between WFH and in-person interaction. Will office attendance increase or decrease as the weather warms up?
Follow Placer.ai’s data-driven office analyses to find out.
With summer upon us, we dove into the data to explore Memorial Day foot traffic trends. How did people spend the long weekend? And how did major dining and retail categories fare on the holiday?
Gas stations were bustling on Friday, May 24th, as people filled their tanks in anticipation of a long, travel or activity-filled weekend. Visits to gas stations were up 32.3% compared to an average day this year – and the highest they’ve been since January 1st, 2024.
Year over year (YoY), gas station foot traffic increased 1.5%. And compared to pre-COVID, too, gas station visits were up 1.8% – showing that people are once again hitting the road, whether to go on weekend getaways or to visit nearby parks and attractions.
Indeed, Americans partake in many different activities on Memorial Day – from attending parades and memorial events to sight-seeing or enjoying the great outdoors. And visiting museums is a time-honored holiday tradition: On Monday, May 27th, museums nationwide drew a whopping 71.5% more visits than on an average Monday this year.
YoY, Museums were 1.6% busier on May 27th than in 2023 – and museum-goers spent more time exploring the exhibits (who says attention spans are decreasing?), browsing the gift shop, or fueling up at the cafeteria.
Memorial Day weekend is a prime time for picnics and barbecues. But for many Americans, it’s also an opportunity to enjoy a nice meal at a restaurant with friends and family.
Like on Mother’s Day, full-service restaurants get a much bigger Memorial Day visit boost than either fast-casual eateries or fast-food (QSR) joints. But all three dining segments enjoyed a significant YoY holiday visit increase this year – proving that despite still-high food-away-from-home prices, people are finding room in their budgets to treat themselves on their day off.
And the last Monday in May is, of course, a big day for savings, on everything from big-ticket items like mattresses, furniture, and major appliances, to clothing and other discretionary items. This year, apparel stores saw the biggest Memorial Day visit spike, with foot traffic up 40.5% compared to an average day and 88.2% compared to an average Monday. But home furnishing stores, home improvement stores, electronics retailers, and (to a lesser extent), grocery stores, all experienced considerable holiday visit spikes of their own.
And comparing Memorial Day retail activity to last year shows most of the analyzed categories seeing minor visit increases or holding steady – no small feat in today’s challenging retail environment. Like dining segments, grocery stores impressed with a 9.3% YoY visit increase – perhaps buoyed by consumers buying last-minute ingredients for their picnics or barbecues.
People were on the move this year on Memorial Day – fueling up their cars, and enjoying museums, restaurants, and retail sales. What does the rest of the summer hold in store for American consumers?
Follow Placer.ai’s data driven analyses to find out.
Known as the entertainment capital of the world, Las Vegas has always been a tourist hotspot. But for a growing segment of the population, Vegas is also becoming a popular place to lay down permanent roots. We dove into the tourism and migration data for the region in order to take a closer look at Las Vegas’ changing visitor and resident populations.
Like many vacation destinations, Las Vegas took a significant tourism hit at the onset of COVID. But with travel restrictions now a thing of the past, visitation to Las Vegas is roaring back.
Analyzing travel to Las Vegas using the Travel & Tourism Report shows that since the halfway mark of 2023, the total number of visit nights spent by travelers in the city (i.e. by those staying up 31 days) have consistently outperformed pre-pandemic levels. And with the sole exception of July 2023, visit nights have increased year-over-year (YoY) as well.
Alongside robust demand for experiences, investment in new, one-of-a-kind entertainment venues like the Sphere – which opened towards the end of 2023 – has likely played a part in reigniting tourism.
Who are the tourists driving this comeback? To explore the demographic characteristics of today’s visitors to Las Vegas, we zoomed in on the Las Vegas Strip – the iconic epicenter of it all, where most of the city’s luxury hotels, shops, restaurants, and casinos are concentrated.
Analysis of the Strip’s captured market with demographic data from AGS: Demographic Dimensions reveals that as tourist activity in the city began to pick up again, the median household income (HHI) of visitors to the Strip increased steadily. In Q1 2024, the median HHI of visitors to the Strip reached $93.0K, perhaps aided by tourism surrounding this year’s Super Bowl.
This indicates that the Strip is becoming a more upscale visit destination, and that demand for Vegas’ luxury offerings are driving visits. As more consumers with ample discretionary dollars make their way to Vegas, pricey shows – in addition to retail – are likely to become ever-more lucrative advertising opportunities.
A tourism boom isn’t the only phenomenon making waves in Sin City. In recent years, more and more out-of-towners have made Greater Las Vegas their home, and unlike some pandemic-era migration hotspots, Las Vegas continues to attract new residents.
Migration data indicates that many of those moving in are high-earners who are likely incentivized by the cost of living and tax benefits in the region.
Between December 2019 and December 2023, the Las Vegas-Henderson-Paradise CBSA experienced net-positive domestic migration of 3.9%. In other words, the total number of people that moved to Las Vegas over the four-year period from elsewhere in the U.S., minus those that left, was equivalent to 3.9% of the region’s December 2023 population. Meanwhile, analysis of the CBSA’s origin to destination HHI ratio reveals that between December 2019 and December 2023, the median HHI of incoming residents was 20% higher than the median HHI of the local population.
And comparing migration data in December 2023 to December 2020, 2021, and 2022, revealed consistently positive net migration and origin to destination HHI ratios in the years since 2019. This indicates that the Las Vegas-Henderson-Paradise CBSA continues to attract many new and affluent residents. When planning future amenities and services, the region may want to take into account the opportunities – and challenges – presented by these population shifts.
Be it for a quick trip or full-on relocation, Las Vegas remains a prime destination in both the U.S. tourism and domestic migration landscapes. New entertainment venues and amenities keep Vegas top-of-mind for upscale vacationers while economic incentives drive moves from a high-income cohort.
For more tourism and migration insights, visit Placer.ai.
The Fitness industry was a major post-pandemic winner. Visits to gyms across the country surged as stay-at-home orders ended and people returned to their in-person workout routines. And even as consumers reduced discretionary spending in the face of inflation, they kept going to the gym – finding room in their budgets for the chance to embrace wellness and get in shape while interacting with other people.
But no category can sustain such unabated growth forever – and as the segment inevitably stabilizes, gyms will need to stay nimble on their feet to maintain their competitive edge.
This white paper takes a closer look at the state of Fitness as the category transitions into a more stable growth phase following two years of outsize post-pandemic demand. The report digs into the location analytics to reveal how the Fitness space has changed – and what strategies gyms can adopt to stay ahead of the pack.
*This report excludes locations within Washington state due to local legislation.
Monthly visits to the Fitness category have grown consistently year over year (YoY) since early 2022, when COVID subsided and gyms returned to full capacity. And the segment is still doing remarkably well. Even in January and March 2024 – when visits were curtailed by an Arctic blast and by the Easter holiday weekend – YoY Fitness visits remained positive, despite the comparison to an already strong 2023.
Still, recent months have seen smaller YoY increases than last year, indicating that the Fitness category is entering a more normalized growth phase.
By keeping a close watch on evolving consumer preferences, fitness chains can uncover new opportunities for growth and adaptation within a stabilizing market – including leaning into increasingly popular dayparts.
Examining the evolving distribution of gym visits by daypart over the past six years shows that major shifts were brought on by the COVID-19 pandemic.
Between Q1 2019 and Q1 2021, as remote work took hold, gyms saw their share of 2:00 PM - 5:00 PM visits increase from 15.8% to 18.6%. Though this trend partially reversed as the pandemic receded, afternoon visits remained elevated in Q1 2024 compared to pre-COVID – likely a reflection of hybrid work patterns that leave people free to take an exercise break during their workdays.
At the same time, the share of morning visits to fitness chains (between 8:00 AM and 11:00 AM) dropped from 20.5% in Q1 2019 to 17.2% in Q1 2024, while evening visits (between 8:00 PM and 11:00 PM) increased from 11.3% to 13.2%.
Gyms that recognize this changing behavior can adapt to new workout preferences – whether by incentivizing morning visits, scheduling popular classes mid-afternoon, or offering extended evening hours.
In fact, the data indicates that gyms that are leaning into the evening workout trend are already finding success: Of the top 12 most-visited gym chains in the country, those that saw bigger increases in their shares of evening visits also tended to see greater YoY visit growth.
EōS Fitness and Crunch Fitness, for example, have seen their shares of evening visits grow by 5.5% and 3.4%, respectively, since COVID – and in Q1 2024, their YoY visits grew by 29.0% and 21.8%, respectively. Other chains, including 24 Hour Fitness and Chuze Fitness, experienced similar shifts in visit patterns. At the same time, LA Fitness saw just a minor increase in its share of evening visits between Q1 2019 and Q1 2024, and a correspondingly small increase in YoY visits.
As the evening workout slot gains popularity, gym operators that can adapt to these new trends and encourage evening visits may see significant benefits in the years to come.
Diving into demographic data for the analyzed gym chains sheds light on some factors that may be driving this heightened preference for evening workouts at top-performing gyms.
The four fitness chains that experienced the greatest YoY visit boosts in Q1 – Crunch Fitness, EōS Fitness, 24 Hour Fitness, and Chuze Fitness – all featured trade areas with significantly higher-than-average shares of Young Professionals and Non-Family Households. (STI: PopStat’s Non-Family Household segment includes households with more than one person not defined as family members. Spatial.ai: PersonaLive’s Young Professional consumer segment includes young professionals starting their careers in white collar or technical jobs.)
In plainer terms, these consumer segments – typically young, well-educated, and without children – and therefore more likely to be flexible in their workout times – are driving visits to some of the best-performing gyms across the country. And these audiences seem to be displaying a preference for nighttime sweat sessions – a factor that gyms can take into account when planning programming and marketing efforts.
Leaning into emerging gym visitation patterns is one way for fitness chains to thrive in 2024 – but it isn’t the only marker of success for the segment. Even after years of visit growth, the market remains open to new opportunities and innovations that meet health-conscious consumers where they are.
STRIDE Fitness, a gym that offers treadmill-based interval training, has sparked a trend among running enthusiasts. This niche player is finding success, particularly among a specific demographic: runners and endurance training enthusiasts.
Between January and April 2024, monthly YoY visits to STRIDE Fitness consistently outperformed the wider Fitness space. A standout month was January, when STRIDE Fitness’s visits soared by an impressive 33.6% YoY, surpassing the industry average of 5.7% for the same period.
Psychographic data from the Spatial.ai’s FollowGraph dataset – which looks at the social media activity of a given audience – suggests that STRIDE Fitness’ trade areas are well-positioned to attract those visitors most open to its offerings. Residents of STRIDE Fitness’s potential market are 24% more likely to be, or to be interested in, Endurance Athletes than the nationwide average – compared to just 3% for the Fitness industry as a whole. Similar patterns emerge for Marathon Runners and Triathlon Participants. This indicates that the chain is well-situated near consumers with a passion for endurance sports and long distance running, helping it maintain a competitive edge in the crowded gym market.
Pickleball, a game that blends elements of tennis, ping pong, and badminton, is the fastest-growing sport in the country. And recognizing its broad appeal, some fitness chains have begun incorporating pickleball courts into their facilities.
Arizona-based EōS Fitness added a pickleball court at a Phoenix, AZ location – and early 2024 data highlights the impact of this addition. Between January and April 2024, the location drew between 9.1% and 33.3% more monthly visits than the chain’s Arizona visit-per-location average.
And analyzing the demographic profile of the chain’s location with a pickleball court reinforces the game’s increasingly wide appeal. Young consumer segments have been embracing the game in large numbers – and the Phoenix EōS Fitness location’s potential market includes a significantly higher share of 18 to 34-year-olds than the chain’s overall Arizona potential market. Residents of the pickleball location’s trade area are also less affluent than the chain’s Arizona average.
Pickleball has typically been associated with more affluent consumer segments, and it seems like this may be shifting. With more people than ever embracing the game, gyms that choose to add courts to their facilities may reap the foot traffic benefits.
The Fitness industry has undergone a significant transformation since COVID-19. The category’s outsize post-pandemic visit growth has begun to stabilize, and gyms are staying ahead by adapting to changing consumer preferences. Evenings are emerging as crucial dayparts for gym operators, likely driven by younger consumer segments. And niche fitness chains are seeing visit success, proving that there are plenty of ways for the Fitness segment to succeed.
This report includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.
Grabbing a coffee or snack at a convenience store is a time-honored road trip tradition – but increasingly, Convenience Stores (C-Stores) have also emerged as places people go out of their way to visit.
Convenience stores have thrived in recent years, making inroads into the discretionary dining space and growing both their audiences and their sales. Between April 2023 and March 2024, C-Stores experienced consistent year-over-year (YoY) visit growth, generally outperforming Overall Retail. Unsurprisingly, C-Stores fell behind Overall Retail in November and December 2023, when holiday shoppers flocked to malls and superstores to buy gifts for loved ones. But in January 2024, the segment regained its lead, growing YoY visits even as Overall Retail languished in the face of an Arctic blast that had many consumers hunkering down at home.
C-Stores’ current strength is partially due to the significant innovation by leading players in the space: Chains like Casey’s, Maverik, Buc-ee’s, and Rutter’s are investing in both in their product offerings and in their physical venues to transform the humble C-Store from a stop along the way into a bona fide destination. Dive into the data to explore some of the key strategies helping C-Stores drive consumer engagement and stay ahead of the pack.
While chain expansion may explain some of the C-Store segment growth, a look at visit-per-location trends shows that demand is growing at the store level as well. Over the past year (April 2023 to March 2024), average visits per location on an industry-wide basis grew by 1.8%, compared to the year prior (April 2022 to 2023).
And within this growing segment, some brands are distinguishing themselves and outperforming category averages. Casey’s, for example, saw the average number of visits to each of its locations increase by 2.3% over the same time frame – while Maverik, Buc-ee’s and Rutter’s saw visits per location increase by 3.2%, 3.4% and 3.9%, respectively.
Each in its own way, Casey’s, Maverik, Buc-ee’s, and Rutter’s, are helping to transform C-Stores from pit stops where people can stretch their legs and grab a cup of coffee to destinations in and of themselves.
Midwestern gas and c-store chain Casey’s – famous for its breakfast pizza and other grab-and-go breakfast items – has emerged as a prime spot for fast food pizza lovers to grab a slice first thing in the morning. And Salt Lake City, Utah-based Maverik – which recently acquired Kum & Go and its 400-plus stores – is also establishing itself as a breakfast destination thanks to its specialty burritos and other chef-inspired creations.
Casey’s and Maverik’s popular breakfast options are likely helping the chains receive its larger-than-average share of morning visits: In Q1 2024, 16.3% of visits to Maverik and 17.5% of visits to Casey’s took place during the 7:00 AM - 10:00 AM daypart, compared to just 14.9% of visits to the wider C-Store category.
Psychographic data from the Spatial.ai’s FollowGraph dataset – which looks at the social media activity of a given audience – also suggests that Casey’s and Maverik’s have opened stores in locations that allow them to reach their target audience. Compared to the average consumer, residents of Casey’s potential market are 7% more likely to be “Fast Food Pizza Lovers” than both the average consumer and the average C-Store trade area resident. Residents of Maverik’s potential market are 16% more likely than the average consumer to be “Mexican Food Enthusiasts,” compared to residents of the average C-Store’s trade area who are only 1% more likely to fall into that category.
With both chains expanding, Casey’s and Maverik can hope to introduce new audiences to their unique breakfast options and solidify their hold over the morning daypart within the C-Store space over the next few years.
Everything is said to be bigger in the Lone Star State, and Texas-based convenience store chain Buc-ee’s – holder of the record for the worlds’ largest C-Store – is no exception. With a unique array of specialty food items and award-winning bathrooms, Buc-ee’s has emerged as a well-known tourist attraction. And the popular chain’s status as a visitor hotspot is reflected in two key metrics.
First, Buc-ee’s attracts a much greater share of weekend visits than other convenience store chains. In Q1 2024, 39.6% of visits to Buc-ee’s took place on the weekends, compared to just 28.3% for the wider C-Store industry. And second, Buc-ee’s captured markets feature higher-than-average shares of family-centric households – including those belonging to Experian: Mosaic’s Suburban Style, Flourishing Families, and Promising Families segments.
Rather than merely a place to stop on the way to work, Buc-ee’s has emerged as a favored destination for families and for people looking for something fun to do on their days off.
Buc-ee’s isn’t the only C-Store chain that believes bigger is better. Pennsylvania-based Rutter’s is increasing visits and customer dwell time by expanding its footprint – both in terms of store count and venue size. New stores will be 10,000 to 12,000 square feet – significantly larger than the industry average of around 3,100 square feet. And in more urban areas, where space is at a premium, the company is building upwards.
Rutter’s added a second floor to one of its existing locations in York, PA in December 2023. The remodel, which was met with enthusiasm by customers, provided additional seating for up to 30 diners, a beer cave, and an expanded wine selection. And in Q1 2024, the location experienced 15.6% YoY visit growth – compared to a chainwide average of 7.6%. Visitors to the newly remodeled Rutter’s also stayed significantly longer than they did pre-renovation. The share of extended visits to the store (longer than ten minutes) grew from 20.8% in Q1 2023 to 27.0% in Q1 2024 – likely from people browsing the chain’s selection of beers or grabbing a bite to eat.
Convenience stores are flourishing, transforming into some of the most exciting dining and tourist destinations in the country. Today, C-Store customers can expect to find brisket sandwiches, gourmet coffees, or craft beers, rather than the stale cups of coffee of old. And the data shows that customers are receptive to these innovations, helping drive the segment’s success.
The first quarter of 2024 was generally a good one for retailers. Though unusually cold and stormy weather left its mark on the sector’s January performance, February and March saw steady year-over-year (YoY) weekly visit growth that grew more robust as the quarter wore on.
March ended on a high note, with the week of March 25th – including Easter Sunday – seeing a 6.1% YoY visit boost, driven in part by increased retail activity in the run-up to the holiday. (Last year, Easter fell on April 9th, 2023, so the week of March 25th is being compared to a regular week.)
Though prices remain high and consumer confidence has yet to fully regain its footing, retail’s healthy Q1 showing may be a sign of good things to come in 2024.
Drilling down into the data for leading retail segments demonstrates the continued success of value-priced, essential, and wellness-related categories.
Discount & Dollar Stores led the pack with 11.2% YoY quarterly visit growth, followed by Grocery Stores, Fitness, and Superstores – all of which outperformed Overall Retail. Dining also enjoyed a YoY quarterly visit bump, despite the segment’s largely discretionary nature. And despite the high interest rates continuing to weigh on the housing and home renovation markets, Home Improvement & Furnishings maintained just a minor YoY visit gap.
Discount & Dollar Stores experienced strong YoY visit growth throughout most of Q1 – and as go-to destinations for groceries and other other essential goods, they held their own even during mid-January’s Arctic blast. In the last week of March, shoppers flocked to leading discount chains for everything from chocolate Easter bunnies to basket-making supplies – driving a remarkable 21.5% YoY visit spike.
Dollar General continued to dominate the Discount & Dollar Store space in Q1, with visits to its locations accounting for nearly half of the segment’s quarterly foot traffic (44.7%). Next in line was Dollar Tree, followed by Family Dollar and Five Below. Together, the four chains – all of which experienced positive YoY quarterly visit growth – drew a whopping 91.6% of quarterly visits to the category.
Rain or shine, people have to eat. And like Discount & Dollar Stores, traditional Grocery Stores were relatively busy through January as shoppers braved the storms to stock up on needed items. Momentum continued to build throughout the quarter, culminating in a 10.5% foot traffic increase in the week ending with Easter Sunday.
Like in other categories, it was budget-friendly Grocery banners that took the lead. No-frills Aldi drove a chain-wide 24.4% foot traffic increase in Q1, by expanding its fleet – while also growing the average number of visits per location. Other value-oriented chains, including Trader Joe’s and Food Lion, experienced significant foot traffic increases of their own. And though conventional grocery leaders like H-E-B, Kroger, and Albertsons saw smaller visit bumps, they too outperformed Q1 2023 by meaningful margins.
January is New Year’s resolution season – when people famously pick themselves up off the couch, dust off their trainers, and vow to go to the gym more often. And with wellness still top of mind for many consumers, the Fitness category enjoyed robust YoY visit growth throughout most of Q1 – despite lapping a strong Q1 2023.
Predictably, Fitness’s visit growth slowed during the last week of March, when many Americans likely indulged in Easter treats rather than work out. But given the category’s strength over the past several years, there is every reason to believe it will continue to flourish.
For Fitness chains, too, cost was key to success in Q1 – with value gyms experiencing the biggest visit jumps. EōS Fitness and Crunch Fitness, both of which offer low-cost membership options, saw their Q1 visits skyrocket 28.9% and 22.0% YoY, respectively – helped in part by aggressive expansions. At the same time, premium and mid-range gyms like Life Time and LA Fitness are also finding success – showing that when it comes to Fitness, there’s plenty of room for a variety of models to thrive.
Superstores – including wholesale clubs – are prime destinations for big, planned shopping expeditions – during which customers can load up on a month’s supply of food items or stock up on home goods. And perhaps for this reason, the category felt the impact of January’s inclement weather more than either dollar chains or supermarkets – which are more likely to see shoppers pop in as needed for daily essentials.
But like Grocery Stores and Discount & Dollar Stores, Superstores ended the quarter with an impressive YoY visit spike, likely fueled by Easter holiday shoppers.
As in Q4 2023, membership warehouse chains – Costco Wholesale, BJ’s Wholesale Club, and Sam’s Club – drove much of the Superstore category’s positive visit growth, as shoppers likely engaged in mission-driven shopping in an effort to stretch their budgets. Still, segment mainstays Walmart and Target also enjoyed positive foot traffic growth, with YoY visits up 3.9% and 3.5%, respectively.
Moving into more discretionary territory, Dining experienced a marked January slump, as hunkered-down consumers likely opted for delivery. But the segment rallied in February and March, even though foot traffic dipped slightly during the last week of March, when many families gathered to enjoy home-cooked holiday meals.
Coffee Chains and Fast-Casual Restaurants saw the largest YoY visit increases, followed by QSR – highlighting the enduring power of lower-cost, quick-serve dining options. But Full-Service Restaurants (FSR) also saw a slight segment-wide YoY visit uptick in Q1 – good news for a sector that has yet to bounce back from the one-two punch of COVID and inflation. Within each Dining category, however, some chains experienced outsize visit growth – including favorites like Dutch Bros. Coffee, Slim Chickens, In-N-Out Burger, and Texas Roadhouse.
Since the shelter-in-place days of COVID – when everybody had their sourdough starter and DIY was all the rage – Home Improvement & Furnishings chains have faced a tough environment. Many deferred or abandoned home improvement projects in the wake of inflation, and elevated interest rates coupled with a sluggish housing market put a further damper on the category.
Against this backdrop, Home Improvement & Furnishings’ relatively lackluster Q1 visit performance should come as no surprise. But the narrowing of the visit gap in March – which also saw one week of positive visit growth – may serve as a promising sign for the segment. (The abrupt foot traffic drop during the week of March 25th, 2024 is likely a just reflection of Easter holiday shopping pattern.)
Within the Home Improvement & Furnishings space, some bright spots stood out in Q1 – including Harbor Freight Tools, which saw visits increase by 10.0%, partly due to the brand’s growing store count. Tractor Supply Co., Menards, and Ace Hardware also registered visit increases.
January 2024’s stormy weather left its mark on the Q1 retail environment, especially for discretionary categories. But as the quarter progressed, retailers rallied, with healthy YoY foot traffic growth that peaked during the last week of March – the week of Easter Sunday. All in all, retail’s positive Q1 performance leaves plenty of room for optimism about what’s in store for the rest of 2024.
