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Home Depot and Lowe’s Heading Into the Holidays
A cool housing market, still-high interest rates, and other economic headwinds have weighed on the home improvement industry this year. But how did category leaders The Home Depot and Lowe’s fare in Q3 2024 – and what lies ahead for them this holiday season? 
Lila Margalit
Nov 4, 2024
3 minutes

A cool housing market, still-high interest rates, and other economic headwinds have weighed on the home improvement industry this year. But how did category leaders The Home Depot and Lowe’s fare in Q3 2024 – and what lies ahead for them this holiday season? 

We dove into the data to find out.

Nationwide and Regional Powerhouses

Looking first at the relative positioning of Home Depot and Lowe’s within the wider home improvement sector shows that the two leaders have maintained their dominance, despite the growing popularity of smaller chains like Harbor Freight Tools and Tractor Supply Co. 

In Q3 2024, Home Depot accounted for 29.4% of visits to home improvement and furnishing chains nationwide – while Lowe’s accounted for 20.7%. And diving into the data on a statewide level shows that each of the giants holds sway in a different area of the country. Home Depot drew the most visits in much of the Western United States as well as in most of New England. Lowe’s, on the other hand, led parts of the South and Midwest. And in some states, smaller chains like Menards and Ace Hardware dominated the landscape.

Home Depot Drew the Largest Share of Home Improvement Visits of Any Chain Nationwide, But Lowe's Was the Leading Chain

Holiday Momentum

Given the challenges faced by the home improvement industry this year, it may come as no surprise that both Home Depot and Lowe’s sustained year-over-year (YoY) visit gaps in Q3 2024 – 3.1% and 4.1%, respectively. But digging deeper into the data suggests that the two chains may still be poised to enjoy a robust holiday season. 

Unlike many other categories, visits to home improvement chains tend to peak in spring rather than during the holiday season. Still, Home Depot and Lowe’s do see visit spikes on Q4 retail milestones like Black Friday and Super Saturday. Last year, for example, Home Depot and Lowe’s drew 77.8% and 78.6% more visits, respectively, on Black Friday (Nov. 24th) than on an average day in 2023. Indeed, the big day was Home Depot’s busiest day of 2023 and Lowe’s second-busiest.

And a look at Home Depot and Lowe’s visit performance during Labor Day – another, more recent retail milestone – shows that the two chains continue to excel at attracting visits on key calendar days. On September 4th, 2023 (Labor Day last year), visits to Lowe’s were 23.8% higher than the January to October 2023 daily visit average. And this year, Lowe’s relative Labor Day spike was even more significant – 24.8%. Home Depot, too, saw a slightly more pronounced Labor Day boost this year than last. So even if overall foot traffic to the home improvement leaders remained somewhat below last year’s levels, they may be in for a busy Q4.

Labor Day Visits to Home Depot and Lowe's Outperform Chains' Daily Averages by Slightly Wider Margins This Year

Looking Ahead

The home improvement industry has yet to regain its pandemic-era glory. But analyzing visit trends to category leaders shows that holiday visit spikes may help fuel a successful holiday season this year. How will Lowe’s and Home Depot perform on Black Friday? 

Follow Placer.ai’s data-driven retail analyses to find out. 

Article
McDonald’s Swift E. Coli Response Should Minimize Traffic Impact, and SpongeBob’s a Hit at Wendy’s
R.J. Hottovy
Nov 1, 2024
3 minutes

It’s been an eventful week for the QSR Burger category, with much of the focus on this week’s quarterly updates focusing on events that took place after Q3 2024 ended. Let’s start with McDonald’s, where an E.Coli outbreak overshadowed what was largely a positive quarter of visitation gains, where the chain had reversed the visitation declines that it saw during the driven year-over-year visitation increases through its $5 Meal Deal and Collector’s Edition promotion (below).

McDonald's Year over year change in weekly visits for Apr. - Oct. '24

According to the company, the $5 Meal Deal “continued drawing customers back into our restaurants throughout the quarter, maintaining an average check north of $10 and being profitable for our franchisees.” Importantly, McDonald’s management also called out that the $5 Meal Deal is gaining traction among low-income consumers and that it “successfully [grew] traffic share with this group for the first time in over a year.” Our data indicates this as well. Over the past several months, we’ve looked at McDonald’s cross visitation trends with Aldi as a barometer of its traction with lower-income consumers. The percentage of McDonald’s visitors that also visited an Aldi had been steadily increasing through Q2 2024, but we did see a reversal of this trend in Q3 2024, suggesting that more consumers are finding value at the chain. The company remains committed to having the $5 Meal Deal on its menus until December as it works towards “sustainable guest count-led growth.”

Share of Mcdonalds visitors also visiting an Aldi location has risen since Q1 2023

McDonald’s E. Coli outbreak did have a negative impact on visitation trends, but these trends may be short-lived. Our data indicated a 6.5% decline in year-over-year visits nationwide on Wednesday, Oct. 25 (the day after the E. Coli outbreak investigation was announced), 10%-11% declines from Oct. 26-Oct. 28, and 7%-8% declines from Oct 29-30. It’s natural to compare this situation to Chipotle’s E. Coli outbreak in 2015, where visitation trends were severely impacted for many months. However, there are meaningful differences between McDonald’s and Chipotle’s cases. First, McDonald’s was quickly able to identify and communicate the source of the outbreak–slivered onions from a Colorado Springs facility at supplier Taylor Farms, which were immediately removed from the company’s supply chain–while also ruling out its beef patties as a source, which has helped to keep the outbreak relatively contained. Second, in addition to an E. Coli outbreak, Chipotle also faced a norovirus outbreak, calling into question the safety of the chain’s entire supply chain. These differences help to explain why we may already be seeing visitation declines inflect at McDonald’s.

Mcdonalds year over year daily change in visits between 19th Oct. and 28th Oct. '24 shows a downturn after an E. Coli investigation was announced on 23rd October

McDonald’s Collector’s Edition was not the only nostalgia-driven promotion driving visits in recent weeks, as Wendy’s Krabby Patty Burger and Pineapple Under the Sea Frosty celebrating SpongeBob's 25th anniversary drove a meaningful lift in visits (below). In fact, this might be the most successful limited-time-offer promotion that we’ve seen across the QSR sector since McDonald’s Adult Happy Meal in October 2022. Importantly, this promotion innovated on existing core menu items without adding complexity. Given the strong visitation lift, we expect more nostalgia-themed promotions in the year ahead.

Wendy's year over year change in weekly visits from Apr. - Oct. '24 shows a large increase after the Spongebob promotion launch

Article
Dodger Mania Boosts LA Economy During Run-Up to World Series
Caroline Wu
Nov 1, 2024
2 minutes

Affecting everything from merchandise sales to local bars to entire neighborhoods, the economic effect of the Los Angeles Dodgers’ road to the World Series cannot be disputed.

After a comeback from 5-0 to win 7-6 against the New York Yankees, the Dodgers kept everyone on the edge of their seats. With history made by Freddie Freeman’s walk-off grand slam to win Game 1, fans will have moments seared in their memories for decades to come. Dodgers fans are willing to shell out big to celebrate their champions. Fanatics reported that after winning Wednesday night, “the Dodgers set a Fanatics sales record for first-hour sales of a team's merchandise, across any sport, after claiming a championship.”  The top five players for merchandise sales were Ohtani, Freeman, Betts, Yamamoto, and Kershaw.

Local bars in various parts of L.A. that featured Dodgers games saw an uptick in year-over-year traffic most weeks, particularly in recent weeks leading up to the National League Championship and the World Series. Spontaneous parades erupted in locations such as Whittier Blvd in East L.A., in Downtown L.A., and near Dodger Stadium in Elysian Park.

Year over year change in visits for selected sports bars in LA shows Local bars in various parts of L.A. that featured Dodgers games saw an uptick in year-over-year traffic most weeks, particularly in recent weeks leading up to the National League Championship and the World Series.

We’ve previously written about the Shohei Effect on hotels like the Miyako that features the mural “LA Rising” by Robert Vargas, but now after a World Series championship, the Boys in Blue are set to go even higher into the stratosphere of fandom. We looked at the foot traffic to Dodger Stadium and to Little Tokyo, and no surprise there’s definitely an uptick to the latter on game days, especially on Saturdays. Vargas is currently working on a mural of the late Fernando Valenzuela in Boyle Heights, and Angelenos will likely be flocking in droves to come see  “Fernandomania Forever” when it is unveiled.

One interesting finding is that visitation was actually higher during some of the regular season games than for the World Series Games 1 and 2 that took place in LA.  One reason may be the sky high prices.  Per reseller Ticket IQ, “the average price for a World Series ticket on the secondary market was $3,887, the second most expensive average since it started tracking data in 2010.”  For some fans, it was a dream of a lifetime, one that some were willing to “sell a kidney” to attend.

Visit trendline for Dodger Stadium and Little Tokyo for Sept. - Oct. 2024
Article
Department Stores: October Shows Some Holiday Spirit
Elizabeth Lafontaine
Nov 1, 2024

As we enter November, the holiday season is already in full swing across the country. We’re likely to see the consumer’s embrace of seasonal decorations soon, just as we saw in the fall season. The retail industry has already lived through one major promotional event in October, and it’s time to take the temperature on physical retail foot traffic as we head into the busiest part of the season.

One thing that jumped out upon initial review was the foot traffic from department stores, excluding off-price retail. Looking at the four full weeks of October 2024, traffic to full line department stores was flat to last year, compared to the same period last year when traffic was down 8% to 2022 in October (store counts are about even to last year). Visits to luxury department stores show a similar story; traffic in 2023 was down 9% in October and trended down 2% this year. Coming from a sector of retail that has been challenged for years, this slight improvement is worthy of celebration.

Department stores year over year change in weekly visits for Oct. '23 and '24

Just how important is October’s contribution to holiday shopping visits? For full line department stores, October accounted for 22% of total holiday season visits in both 2022 and 2023; October traffic for luxury department stores was 24% of total holiday traffic in 2022 and 23% in 2023. That means that there’s still almost ¾ of total visitation still left for retailers to capture over the next two months. However, with traffic trending better in 2024 than in 2023 for department stores overall, this year might actually be a proof point for pull forward holiday demand.

Luxury vs Department stores october percent of total holiday foot traffic

Looking at visitation by retailers within the two sectors, Dillard’s, unsurprisingly led the charge for full line department stores in visitation growth. JCPenney also saw a lot of trend improvement compared to last year, as did Macy’s in the back half of the month. The only major retailer that has underperformed 2023 in October was Kohl’s. Through the lens of luxury department stores, Bloomingdale’s and Nordstrom grew traffic in the low to mid-single digits in October, with Neiman Marcus only down slightly to 2023 levels.

Department stores year over year change in weekly visits for Oct. '24

Another interesting insight Placer’s data uncovered; department stores are more of a destination for consumers this year. Looking at Macy’s cross-visitation specifically in October, the percent of visitors to Macy’s that traveled home after visiting was almost 50 basis points higher than in 2023. Our data also showed a lower percentage of cross visitation between Macy’s and other department stores this year compared to last October. Department stores may be doing a better job of capturing consumers' attention and better aligning themselves with the needs of their shoppers. This is in contrast of what we're seeing in essential retail categories such as grocery stores and superstores, where consumers are willing to cross shop multiple retailers; this underscores just how different consumer behavior is by category.

Macy's Visitor journeys october 2024

What does this signal about the remainder of the “true” holiday season? It’s hard to tell as we stand today, but the trend improvement across department stores this year gives us some optimism about consumers flocking to physical stores this year. But, it’s important to give consumers a reason to visit as many times as possible, especially as retail fatigue sets in from shopping earlier in the season. Value is still going to be the top driver of visitation this year, but unique products, services and experiences are still important to capturing the joy of the season.

Article
Cosm: “Shared Reality” Hits the Sweet Spot of a Live Immersive Experience from Afar
Caroline Wu
Nov 1, 2024
2 minutes
Photo Image Credit: Los Angeles Times

If you’ve ever wished you could root for your alma mater from afar, attend a World Series, or blast into space, Cosm may have the solution. This immersive technology company combines state-of-the art stadium experiences with dining and bar service. Think a smaller version of the Sphere, a larger version of an IMAX theater, with the simulation of being at an actual stadium all while enjoying the comforts of a booth with food brought to you.

For fans of large screen immersive experiences, this venue allows you to be enveloped by the aquatic performers of Cirque du Soleil's “O”, feel like you’re on the 50-yard line for the Ohio State versus Penn State football game, or be a pioneering astronaut seeing the earth from space in “Orbital.”  

Since it opened at the end of June this year, popular showings have included “Seek,” which takes you on a journey through the cosmos, as well as sports favorites like the New York Jets versus Pittsburgh Steelers game. Game 2 of the World Series had a sell-out crowd as those who chose not to buy tickets for thousands of dollars still had the joy of celebrating in an arena venue with hundreds of other fans, with the feeling of being behind the dugout.

Daily visit trendline for Cosm Los Angeles for June - October '24

The Los Angeles Times describes Cosm as “part planetarium, part mini-Sphere,” so instead of needing to travel to Griffith Observatory or Las Vegas, one can just jet down the 405 to Inglewood to have a similar experience. So, who’s visiting Cosm? Roughly 3 in 10 (29%) have a hold income (HHI) of $50K-$99.9K. Nearly 1 in 5 (19%) have a HHI of $25K-$49.9K. These two household income segments over index compared to the CA household incomes (shown in gray).

Cosm: Captured market trade area household income for June - Oct.'24

In terms of demographics, per Spatial.ai PersonaLive, Near-Urban Diverse Families, Educated Urbanites, and Melting Pot Families make up the top 3 segments.

Cosm captured market trade area visitor segmentation
Article
Starbucks and Dutch Bros: Short Visits Lead the Way
With Q3 2024 in the rearview mirror, we took a closer look at visitation patterns at Starbucks and Dutch Bros to see how they are faring – and what might lie ahead for both brands in the coming months.
Bracha Arnold & Lila Margalit
Oct 31, 2024
4 minutes

Starbucks, the largest coffee chain in the world, and Dutch Bros, one of the fastest growing in the country, are major players in the hot and cold beverage space. With Q3 2024 in the rearview mirror, we took a closer look at the visitation patterns to both chains to see how they are faring – and what might lie ahead for both brands. 

Starbucks Sees Stronger Short Stays

Starbucks is one of the most dominant names in coffee across the world, with thousands of stores in the United States alone. Between July 2023 and July 2024, the chain added more than 500 stores to its domestic fleet, bringing its U.S. store count to 16,730. And though Starbucks has faced its share of challenges, these store additions helped keep overall traffic to the coffee leader on par with 2023 levels throughout the summer – though visits dipped somewhat in September as consumers went back to their routines. 

But digging deeper into the visit data shows that even as Starbucks saw overall foot traffic growth stall in Q3, the number of short visits to the chain – i.e. those lasting less than 10 minutes – increased. In August and September 2024, the chain drew 8.5% and 4.7% more short visits, respectively, than in the same periods of 2023 – revealing how important these quick stops are for the chain. 

In-app ordering, which together with drive-thru orders made up about 70% of sales at the chain as of January 2024, may be contributing to the short visit trend. Still, new CEO Brian Niccol is looking for ways to return the chain to its roots as the third place, and the chain may yet implement shifts to encourage longer visits in the coming months. 

Short visit growth at Starbucks outperforms overall visits

Dutch Bros Brings The Visits

Dutch Bros has been one of the most impressive coffee chains to watch over the past few years. The Oregon-based chain has been on an expansion tear – opening more than 150 stores between Q2 2023 and Q2 2024 – and has seen the elevated monthly visits to match. Between June and September 2024, visits to Dutch Bros increased between 13.7% and 16.9%, highlighting the chain’s success at growing its audience.

But like at Starbucks, short visits outperformed longer ones at Dutch Bros – and by a lot. In September 2024, for example, overall visits to the chain grew by 13.7% – but visits lasting less than 10 minutes shot up by 26.6%. 

The strength of these short visits, for both Starbucks and Dutch Bros, suggests a shift towards convenience, with both chains utilizing drive-thru services and in-app ordering to accommodate busy consumers.

Short visits drive YoY growth at Dutch Bros

Weekends Lead To Lingering Visitors 

Digging down deeper into the data shows that for both Starbucks and Dutch Bros, these all-important short visits follow a distinct weekly pattern.

While longer visits (≥10 minutes) to both chains peaked in Q3 2024 on Saturdays, shorter visits were more evenly distributed throughout the week, peaking on Fridays. Overall, 34.1% of long visits to Starbucks, and 37.8% of long visits to Dutch Bros, took place on the weekends in Q3 2024 – compared to 28.1% and and 28.7%, respectively, for shorter visits. 

Unsurprisingly, customers may be more likely to grab a quick coffee to go during the work week. And with the return to office still underway, quick visits may be enjoying a boost fueled by commuters in need of a quick cubicle pick-me-up.

Share of visits by day of week shows Short Visits Are More Evenly Distributed Throughout the Week at Both Starbucks and Dutch Bros – While Longer Ones are More Heavily Concentrated on Weekends

Final Sips

​​As Starbucks works to adapt to shifting consumer preferences, understanding when customers spend more time in-store can help the brand reconnect with its roots as a community hub. And Dutch Bros can continue to enhance the quick-service experience that has fueled its growth. How will the two chains continue to perform in what remains a competitive coffee environment?

Follow Placer.ai for the latest data-driven dining insights. 

Reports
INSIDER
Brewing Success: Winning Strategies for Coffee Chains
Dive into the data to explore foot traffic trends in the coffee space – and uncover factors driving visits to Starbucks, Dunkin’, and other leading chains.
June 20, 2024

Coffee on the Rise

Everybody loves coffee. And with some 75% of American adults indulging in a cup of joe at least once a week, it’s no wonder the industry is constantly on an upswing.

In early 2024, year-over-year (YoY) visits to coffee chains increased nationwide – with every state in the continental U.S. experiencing year-over-year (YoY) coffee visit growth.

The most substantial foot traffic boosts were seen in smaller markets like Oklahoma (19.4%), Wyoming (19.3%), and Arkansas (16.9%), where expansions may have a more substantial impact on statewide industry growth. But the nation’s largest coffee markets, including Texas (10.9%), California (4.2%), Florida (4.2%), and New York (3.5%), also experienced significant YoY upticks. 

Expanding to Meet Growing Demand

The nation’s coffee visit growth is being fueled, in large part, by chain expansions: Major coffee players are leaning into growing demand by steadily increasing their footprints. And a look at per-location foot traffic trends shows that by and large, they are doing so without significantly diluting visitation to existing stores. 

On an industry-wide level, visits to coffee chains increased 5.1% YoY during the first five months of 2024. And over the same period, the average number of visits to each individual coffee location declined just slightly by 0.6% – meaning that individual stores drew just about the same amount of foot traffic as they did in 2023. 

Drilling down into chain-level data shows some variation between brands. Dutch Bros., BIGGBY COFFEE and Dunkin’ all saw significant chain-wide visit boosts, accompanied by minor increases in their average number of visits per location. 

Starbucks, for its part, which reported a YoY decline in U.S. sales for Q2 2024, maintained a small lag in visits per location. But given the coffee leader’s massive footprint – some 16,600 stores nationwide – its ability to expand while avoiding more significant dilution of individual store performance shows that Starbucks’ growth is meeting robust demand. 

What is driving the coffee industry’s remarkable category-wide growth? And who are the customers behind it? This white paper dives into the data to explore key factors driving foot traffic to leading coffee chains in early 2024. The report explores the demographic and psychographic characteristics of visitors to major players in the coffee space and examines strategies brands can use to make the most of the opportunity presented by a thriving industry.

Starbucks Visits Fueled by RTO

One factor shaping the surge in coffee visit growth is the slow-but-sure return-to-office (RTO). Hybrid work may be the post-COVID new normal – but RTO mandates and WFH fatigue have led to steady increases in office foot traffic over the past year. And in some major hubs – including New York and Miami – office visits are back to more than 80.0% of what they were pre-pandemic.

A look at shifting Starbucks visitation patterns shows that customer journeys and behavior increasingly reflect those of office-goers. In April and May 2022, for example, 18.6% of Starbucks visitors proceeded to their workplace immediately following their coffee stop – but by 2024, this share shot up to 21.0%. 

Over the same period, the percentage of early morning (7:00 to 10:00 AM) Starbucks visits lasting less than 10 minutes also increased significantly – from 64.3% in 2022 to 68.7% in 2024. More customers are picking up their coffee on the go – many of them on the way to work – rather than settling down to enjoy it on-site.

Short Visits Driving Success at Dunkin’

Dunkin’ is another chain that is benefiting from consumers on the go. Examining the coffee giant’s performance across major regional markets – those where the chain maintains a significant presence – reveals a strong correlation between the share of Dunkin’ visits in each state lasting less than five minutes and the chain’s local YoY trajectory. 

In Wisconsin, for example, 50.9% of visits to Dunkin’ between January and May 2024 lasted less than five minutes. And Wisconsin also saw the most impressive YoY visit growth (5.9%). Illinois, Ohio, Maine, and Connecticut followed similar patterns, with high shares of very short visits and strong YoY showings. 

On the other end of the spectrum lay Tennessee, Alabama, and Florida, where very short visits accounted for a low share of the chain’s statewide total – under 40.% – and where visits declined YoY. 

Dunkin’s success with very short visits may be driven in part by its popular app, which makes it easy for harried customers to place their order online and save time in-store. And this is good news indeed for the coffee leader – since customers using the app also tend to generate bigger tickets. 

Dutch Bros. Appealing to Singles

Dutch Bros.’ meteoric rise has been fueled, in part, by its appeal to younger audiences. Recently ranked as Gen Z’s favorite quick-service restaurant, the rapidly-expanding coffee chain sets itself apart with a strong brand identity built on cultivating a positive, friendly customer experience. 

And Dutch Bros.’ people-centered approach is resonating especially well with singles – including young adults living alone – who may particularly appreciate the chain’s community atmosphere.

Analyzing the relative performance of Dutch Bros.’ locations across metro areas – focusing on regions where the chain has a strong local presence – shows that it performs best in areas with plenty of singles. Indeed, the share of one-person households in Dutch Bros.’ local captured markets is very strongly correlated with the coffee brand’s CBSA-level YoY per-location visit performance. Areas with higher concentrations of one-person households saw significantly more YoY visit growth in the first part of 2024.  (A chain’s captured market is obtained by weighting each Census Block Group (CBG) in its trade area according to the CBG’s share of visits to the chain – and so reflects the population that actually visits the chain in practice). 

The share of one-person households in Dutch Bros.’ Tucson, AZ captured market, for example, stands at 33.4% – well above the nationwide baseline of 27.5%. And between January and May 2024, Tucson-area Dutch Bros. saw a 6.0% increase in the average number of visits per location. Tulsa, OK, Medford, OR, and Oklahoma City, OK – which also feature high shares of one-person households (over 30.0%) – similarly saw per-location visit increases ranging from 3.6% - 7.0%. On the flip side, Fresno, CA, Las Vegas-Henderson-Paradise, NV, and San Antonio-New Braunfels, TX, which feature lower-than-average shares of single-person households, saw YoY per-location visit declines ranging from 1.5%-9.5%. 

As Dutch Bros. forges ahead with its planned expansions, it may benefit from doubling down on this trends and focusing its development efforts on markets with higher-than-average shares of one-person households – such as university towns or urban areas with lots of young professionals.

BIGGBY COFFEE: Pressing the Suburban Advantage  

Michigan-based BIGGBY COFFEE is another java winner in expansion mode. With a growth strategy focused on emerging markets with less brand saturation, BIGGBY has been setting its sights on small towns and rural areas throughout the Midwest and South. Though the chain does have locations in bigger cities like Detroit and Cincinnati, some of its most significant markets are in smaller population centers.

And a look at the captured markets of BIGGBY’s 20 top-performing locations in early 2024 shows that they are significantly over-indexed for suburban consumers – both compared to BIGGBY as a whole and compared to nationwide baselines. (Top-performing locations are defined as those that experienced the greatest YoY visit growth between January and May 2024).

“Suburban Boomers”, for example – a Spatial.ai: PersonaLive segment encompassing middle-class empty-nesters living in suburbs – comprised 10.6% of BIGGBY’s top captured markets in early 2024, compared to just 6.6% for BIGGBY’s overall. (The nationwide baseline for Suburban Boomers is even lower – 4.4%.) And Upper Diverse Suburban Families – a segment made up of upper-middle-class suburbanites – accounted for 9.6% of the captured markets of BIGGBY’s 20 top locations, compared to just 7.2% for BIGGBY’s as a whole, and 8.3% nationwide. 

Coffee for Everyone

Coffee has long been one of America’s favorite beverages. And java chains that offer consumers an enjoyable, affordable way to splurge are expanding both their footprints and their audiences. By leaning into shifting work routines and catering to customers’ varying habits and preferences, major coffee players like Starbucks, Dunkin’, Dutch Bros., and BIGGBY COFFEE are continuing to thrive.

INSIDER
Unlocking Potential in Underserved Grocery Markets
Dive into the location analytics to uncover potential growth markets in regions with limited grocery store availability.
June 6, 2024
6 minutes

Note: This report is based on an analysis of visitation patterns for regional and nationwide grocery chains and does not include single-location stores. 

Understanding Grocery Store Chain Distribution

Grocery stores, superstores, and dollar stores all carry food products – and American consumers buy groceries at all three. But even in today’s crowded food retail environment, traditional grocery chains have a special role to play. With their primary focus on stocking a wide variety of fresh foods, these chains serve a critical function in offering consumers access to healthy options. 

But visualizing the footprints of major grocery chains across the continental U.S. – alongside those of discount & dollar stores – shows that the geographical distribution of grocery chains remains uneven.

In some areas, including parts of the Northeast, Midwest, South Atlantic, and Pacific regions, grocery chains are plentiful. But in others – some with population centers large enough to feature a robust dollar store presence – they remain in short supply.

And though many superstore locations also provide a full array of grocery offerings, they, too, are often sparsely represented in areas with low concentrations of grocery chains. 

For grocery chain operators seeking to expand, these underserved grocery markets can present a significant opportunity. And for civic stakeholders looking to broaden access to healthy food across communities, these areas highlight a policy challenge. For both groups, identifying underserved markets with significant untapped demand can be a critical first step in deciding where to focus grocery development initiatives.

This white paper dives into the location analytics to examine grocery store availability across the United States – and harnesses these insights to explore potential demand in some underserved markets. The report focuses on locations belonging to regional or nationwide grocery chains, rather than single-location stores. 

Untapped Grocery Markets

Last year, grocery chains accounted for 43.4% of nationwide visits to food retailers – including grocery chains, superstores, and discount & dollar stores. But drilling down into the data for different areas of the country reveals striking regional variation – offering a glimpse into the variability of grocery store access throughout the U.S.  In some states, grocery stores attract the majority of visit share to food retailers, while in others, dollar stores or superstores dominate the scene. 

The ten states where residents were most likely to visit grocery chains in early 2024 – Oregon, Vermont, Washington, Massachusetts, California, Maryland, New Hampshire, Connecticut, New Jersey, and Rhode Island – were all on the East or West Coasts. In these states, as well as in Nevada and New York, grocery chain visits accounted for 50.0% or more of food retail visits between January and April 2024.

Meanwhile, residents of many West North Central and South Central states were much less likely to do their food shopping at grocery chains. In North Dakota, for example, grocery chain visits accounted for just 11.7% of visits to food retailers over the analyzed period. And in Mississippi, Oklahoma, and Arkansas, too, grocery stores drew less than 20.0% of the overall food retail foot traffic. 

YoY Visit Growth Data Highlights Strong Grocery Demand In Some States

But low grocery store visit share does not necessarily indicate a lack of consumer interest or ability to support such stores. And in some of these underserved regions, existing grocery chains are seeing outsize visit growth – indicating growing demand for their offerings. 

North Dakota, the state with the smallest share of visits going to grocery chains in early 2024, experienced a 9.1% year-over-year (YoY) increase in grocery visits during the same period – nearly double the nationwide baseline of 5.7%. Other states with low grocery visit share, including Nebraska, Arkansas, Alabama, Mississippi, and New Mexico, also experienced higher-than-average YoY grocery chain visit growth. This suggests significant untapped potential for grocery stores and a market that is hungry for more. 

Alabama Bound: Identifying Grocery Markets With Increasing Demand

Alabama is one state where grocery chains accounted for a relatively small share of overall food retail foot traffic in early 2024 (just 28.9%) – but where YoY visit growth outperformed the nationwide average. And digging down even further into local grocery store visitation trends provides further evidence that at least in some places, low grocery visit share may be due to inadequate supply, rather than insufficient demand. 

In Central Alabama, for example, many residents drive at least 10 miles to reach a local grocery chain. And several parts of the state, both rural and urban, feature clusters of grocery stores that draw customers from relatively far away.

But zooming in on YoY visitation data for local grocery chain locations shows that at least some of these areas likely harbor untapped demand. Take for example the Camden, Butler, Thomasville, and Gilbertown areas (circled in the map above). The Piggly Wiggly location in Butler, AL, drew 40.1% of visits from 10 or more miles away. The same store experienced a 23.3% YoY increase in visits in early 2024 –  far above the statewide baseline of 6.6%. Meanwhile, the Super Foods location in Thomasville, AL, which drew 52.8% of visits from at least 10 miles away – experienced YoY visit growth of 12.3%. The Piggly Wiggly locations in Camden, AL and Gilbertown, AL saw similar trends. 

At the same time, trade area analysis of the four locations reveals that the grocery stores had little to no trade area overlap during the analyzed period. Each store served specific areas, with minimal cannibalization among customer bases.

These metrics appear to highlight robust demand for grocery stores in the region – grocery visits are growing at a stronger rate than those in the overall state, people are willing to make the drive to these stores, and each one has little to no competition from the others. 

Increasing Access to Fresh Food in Greenville County, SC

While significant opportunity exists across the country, many communities still face considerable challenges in supporting large grocery stores. Though South Carolina has a significant number of grocery chain locations, for example, certain areas within the state have low access to food shopping opportunities. And one local government – Greenville County – is considering offering tax breaks to grocery stores that set up shop in the area, to improve local fresh food accessibility.

Assessing Local Demand – And Preferences

Placer.ai migration and visitation data shows that Greenville County is ripe for such initiatives: the county’s population grew by 4.8% over the past four years – with much of that increase a result of positive net migration. And YoY visits to Greenville County Grocery Stores have consistently outperformed state averages: In April 2024, grocery visits in the county grew by 6.1% YoY, while overall visits to grocery stores in South Carolina grew by 4.2%. This growth – both in terms of grocery visits and population – points to rising demand for grocery stores in Greenville County. 

Analyzing the Greenville County grocery store trade areas with Spatial.ai’s FollowGraph dataset – which looks at the social media activity of a given audience – offers further insight into local grocery shoppers’ particular demand and preferences. 

Consumers in Greenville-area grocery store trade areas, for example, are more likely to be interested in “Mid-Range Grocery Stores” (including brands like Aldi, Kroger, and Lidl) than residents of grocery store trade areas in the state as a whole. This metric provides further evidence of local demand for grocery chains – and offers a glimpse into the kinds of specific grocery offerings likely to succeed in the area. 

Final Thoughts 

Grocery stores remain essential services for many consumers, providing a place to pick up fresh produce, meat, and other healthy food options. And many areas in the country are ripe for expansion, with eager customer bases and growing demand. Identifying such areas with location analytics can help both grocery store operators and municipal stakeholders provide their communities and customer bases with an enhanced grocery shopping experience that caters to local preferences. 

INSIDER
Migration Hotspots in a Cool 2024 Market
Discover which metro areas are still attracting new residents – and what’s drawing people to emerging hotspots.
May 23, 2024
5 minutes

Slowing Domestic Migration

Following COVID-era highs, domestic migration levels have begun to taper off – with the number of Americans moving within the U.S. hitting an all-time low, according to some sources, in 2023

To be sure, some popular COVID-era destinations – including Idaho, the Carolinas, and Utah – saw their net domestic migration continue to rise, albeit at a slower pace. But other states which had been relocation hotspots between February 2020 and February 2023, such as Wyoming and Texas, experienced negative net migration between February 2023 and February 2024. 

Hotspots in a Cool Market

Analyzing CBSA-level migration data reveals differences and similarities between last year’s migration patterns and COVID-era trends. 

Between February 2020 and February 2023, seven out of the ten CBSAs posting the largest population increases due to inbound domestic migration were located in Florida. But between February 2023 and February 2024, the top 10 CBSAs with the largest net migrated percent of the population were significantly more diverse. Only four out of the ten CBSAs were located in Florida, and several new metro areas – including Provo-Orem, UT, Kingsport-Bristol, TN-VA, and Boulder, CO – joined the list. 

This white paper leverages a variety of location intelligence tools – including Placer.ai’s Migration Report, Niche Neighborhood Grades, and ACS Census Data location intelligence – to analyze two migration hotspots. Specifically, the report focuses on Daytona Beach, FL, which already appeared on the February 2020 to February 2023 list and has continued to see steady growth, and Boulder, CO, which has emerged as a new top destination. The data highlights the potential of CBSAs with unique value propositions to continue to attract newcomers despite ongoing housing headwinds. 

High Tech's New Frontier – Boulder, CO 

The Boulder, CO CBSA has emerged as a domestic migration hotspot: The net influx of population between February 2023 and February 2024  (i.e. the total number of people that moved to Boulder from elsewhere in the U.S., minus those that left) constituted 3.1% of the CBSA’s February 2024 population.

The strong migration is partially due to the University of Colorado, Boulder’s growing popularity. But the metro area has also emerged as a flourishing tech hub, with Google, Apple, and Amazon all setting up shop in town, along with a wealth of smaller start ups.  

Moving in from Los Angeles & San Francisco – But Also Chicago, Dallas, and New York

Most domestic relocators tend to remain within state lines – so unsurprisingly, many of the recent newcomers to Boulder moved from other CBSAs in Colorado. But perhaps due to Boulder’s robust tech ecosystem, many of the new residents also came from Los Angeles, CA (6.6%) and San Francisco, CA (3.4%) – other CBSAs known for their thriving tech scenes

At the same time, looking at the other CBSAs feeding migration to the area indicates that tech is likely not the only draw attracting people to Boulder: A significant share of relocators came from the CBSAs of Chicago, IL (6.1%), Dallas , TX (4.9%), and New York, NY (3.9%). The move from these relatively urbanized CBSAs to scenic Boulder indicates that some of the domestic migration to the area is likely driven by people looking for better access to nature or a general lifestyle change. 

Boulder’s Quality of Life Attracting Migration

According to the U.S. News & World Report, Boulder ranked in second place in terms of U.S. cities with the best quality of life. Using Niche Neighborhood Grades to compare quality of life attributes in the Boulder CBSA and in the areas of origin dataset highlights some of the draw factors attracting newcomers to Boulder beyond the thriving tech scene. 

The Boulder CBSA ranked higher than the metro areas of origin for “Public Schools,” “Health & Fitness,” “Fit for Families,” and “Access to Outdoor Activities.” These migration draw factors are likely helping Boulder attract more senior executives alongside younger tech workers – and can also explain why relocators from more urban metro areas may be choosing to make Boulder their home.

Boulder’s strong inbound migration numbers over the past year – likely driven by its flourishing tech scene and beautiful natural surroundings – reveal the growth potential of certain CBSAs regardless of wider housing market headwinds. 

Sun, Sand, and Daytona Beach

Florida experienced a population boom during the pandemic, and several CBSAs in the state – including the Deltona-Daytona Beach-Ormond Beach, FL CBSA – have continued to welcome domestic relocators in high numbers. The CBSA’s anchor city, Daytona Beach – known for its Bike Week and NASCAR’s Daytona 500 – has also seen positive net migration between February 2023 and February 2024. 

An Attractive Destination for Older Americans

Americans planning for retirement or retirees operating on a fixed income are likely particularly interested in optimizing their living expenses. And given Daytona’s relative affordability, it’s no surprise that the median age in the areas of origin feeding migration to Daytona Beach tends to be on the older side. 

According to the 2021 Census ACS 5-Year Projection data, the median age in Daytona Beach was 39.0. Meanwhile, the weighted median age in the areas of migration origin was 42.6, indicating that those moving to Daytona Beach may be older than the current residents of the city. 

Zooming into the migration data on a zip code level also highlights Daytona Beach’s appeal to older Americans: The zip code welcoming the highest rates of domestic migration was 32124, home to both Jimmy Buffet’s Latitude Margaritaville’s 55+ community and the LPGA International Golf Club, host of the LPGA Tour. The median age in this zip code is also older than in Daytona Beach as a whole, and the weighted age in the zip codes of origin was even higher – suggesting that older Americans and retirees may be driving much of the migration to the area.

Daytona’s Migration Draw Factors 

Looking at the migration draw factors for Daytona Beach also suggests that the city is particularly appealing to retirees, with the city scoring an A grade for its “Fit for Retirees.” But the city of Daytona Beach is also an attractive destination for anyone looking to elevate their leisure time, with the city scoring higher than Daytona Beach’s cities of migration origin for “Weather,” “Access to Restaurants,” or “Access to Nightlife.”

Like Boulder, Daytona’s scenery – including its famous beaches – is likely attracting newcomers looking to spend more time outdoors and improve their work-life balance. And like Boulder and its tech scene, Daytona Beach also has an extra pull factor – its affordability and fit for older Americans – that is likely helping the area continue to attract new residents, even as domestic migration slows down nationwide. 

Opportunities for Growth Amidst Slowing Migration 

Although the overall pace of domestic migration has slowed, analyzing location intelligence data reveals several migration hotspots amidst the overall cooldown. Boulder and Daytona Beach each have a set of unique draw factors that seem to attract different populations – and the success of these regions highlights the many paths to migration growth in 2024.  

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