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Starbucks and Dutch Bros may both operate in the coffee space, but they are pursuing distinct strategies that reflect their different stages of growth. Starbucks, the legacy leader, is focused on revitalizing its established brand. Dutch Bros, the newer, fast-growing entrant, is expanding its footprint and building brand awareness. And AI-powered location analytics suggests that both approaches appear to be working.
Dutch Bros is driving traffic through aggressive expansion, a drive-thru–focused model, and ongoing menu innovation. Meanwhile, Starbucks’ “Back to Starbucks” plan centers on closing underperforming stores, re-emphasizing the coffeehouse experience, and simplifying operations. Both chains may also be benefiting from the current consumer headwinds driving demand for affordable treats, with year-over-year (YoY) same-store visits up every month of the past six months.
In September 2024, Starbucks' then-new CEO Brian Niccol announced the Back to Starbucks turnaround strategy, focusing on reestablishing the brand's core identity as a coffee-first, community-centered brand, centered on high-quality coffee, skilled baristas, and a welcoming in-store experience. It also prioritizes improving service speed and consistency, simplifying operations, and strengthening the overall customer experience.
In September 2024, shortly after becoming CEO, Brian Niccol introduced the company's "Back to Starbucks" turnaround strategy, aimed at restoring the brand’s identity as a coffee-first, community-centered experience built on quality coffee, skilled baristas, and welcoming stores. The plan also emphasizes improving speed and consistency, simplifying operations, and enhancing the overall customer experience.
Traffic data reveals that the restructuring plan is already bearing fruit. Over the past two full quarters (Q4 2025 and Q1 2026) the company's overall traffic and average visits per venue increased 4.9% to 5.9% compared to the previous year – a particularly strong performance given broader consumer headwinds. If sustained, this momentum could signal a meaningful and durable return to growth for the brand.
Concurrently, Dutch Bros’ rapid expansion is translating into strong top-line traffic growth, with overall visits rising at a double-digit pace throughout 2025 and into early 2026. Quarterly gains ranged from 12.3% to 17.9% YoY as the brand entered new markets and scaled its footprint.
At the same time, average visits per location have remained relatively stable, suggesting that new store openings are not significantly cannibalizing existing units. This combination of robust overall traffic growth and steady per-location performance points to a healthy expansion strategy, where footprint growth is driving incremental demand rather than diluting it.
As both brands continue to execute on their respective strategies, early traffic trends suggest that there is no single path to growth in today’s coffee space. Starbucks’ operational reset and Dutch Bros’ expansion-led model are each resonating with consumers, albeit in different ways. The key question going forward will be whether these gains can be sustained as macro pressures persist and competition intensifies.
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In a macroeconomic environment that continues to challenge dining chains, Shake Shack’s performance offers a clear signal of what consumers prioritize in 2026 – familiarity, convenience, and affordable indulgences.
Over the past several years, Shake Shack has expanded its footprint while maintaining solid performance at existing locations. In Q4 2025, total revenue rose nearly 22% year over year, while same-store sales increased 2.1%, driven primarily by pricing alongside a modest (+0.5%) lift in traffic – marking the brand’s 20th consecutive quarter of positive comparable growth. Restaurant-level margins also improved, pointing to stronger execution at the unit level.
And that momentum carried into Q1 2026. Overall visits rose 19.9% YoY, with average visits per location increasing in every month except January, when severe weather – including Winter Storm Fern – likely contributed to a slight 0.4% YoY dip.
A key driver of this consistency is Shake Shack’s alignment with evolving consumer routines. Loyalty has been rising, with repeat visitors accounting for an increasing share of traffic. At the same time, shorter weekday visits are becoming more common, suggesting that more customers are incorporating the brand into their weekly rhythms – whether for a quick lunch or an afternoon treat. And Shake Shack’s newly announced loyalty platform is likely to reinforce this behavior, further embedding the brand into day-to-day routines.
Menu innovation and popular limited-time offers also continue to play a major role in Shake Shack’s growth. Last summer, the nationwide launch of the Dubai Chocolate Pistachio Shake generated significant buzz. And more recently, the chain’s popular Valentine’s Day “True Love Shake” BOGO delivered its busiest day of the year – with visits jumping 14.8% above the typical Saturday baseline.
Shake Shack’s expansion strategy and visitation patterns point to a broader truth about dining in 2026: Success increasingly hinges on fitting seamlessly into everyday life while still delivering moments of excitement. As macroeconomic pressures persist, the brands that can balance routine convenience with craveable, culturally relevant offerings are likely to lead the next phase of growth.
For more data-driven dining insights, visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Quick-service restaurants have faced significant headwinds, even as value offerings and limited-time promotions have helped stabilize traffic across the segment. Still, the largest restaurant groups are finding ways to outperform.
The latest visit data shows Yum! Brands and Restaurant Brands International (RBI) pulling ahead of the category – with growth in both cases driven by their leading brands and supported by the strength of their fast-casual concepts.
In Q1 2026, traffic to QSRs rose just 0.1% year over year (YoY), as increasingly cautious consumers pulled back on dining out. Against this backdrop, Yum! Brands’ 2.1% increase in overall portfolio traffic and 3.0% rise in average visits per location represent meaningful outperformance. While RBI lagged slightly in overall traffic, it still modestly outpaced the segment average in per-location traffic.
Diving into brand-level data, Taco Bell – which accounted for nearly three quarters of total Yum! visits in Q1 2026 – remained the company’s clear growth engine. A combination of strategic value pricing, ongoing menu innovation, and a strong digital loyalty program continued to drive same-store traffic growth and broaden the brand’s appeal across income cohorts – including higher-income consumers, families, and younger diners alike.
The Habit Burger Grill, Yum!’s fast-casual concept, also performed well in Q1, with same-store visits up in the mid- to high-single digits throughout the quarter. KFC, meanwhile, in the midst of a turnaround, saw mixed same-store visit trends – as did Pizza Hut, currently the subject of a strategic review.
On the RBI side, QSR leader Burger King continued to lead performance. After reporting a 2.6% same-store sales increase in Q4 2025, the chain delivered a 1.4% YoY rise in overall traffic in Q1 2026, with same-store visits increasing in both February and March. This momentum likely reflects ongoing execution of RBI’s “Reclaim the Flame” strategy, alongside ongoing menu innovation – including the January launch of the Ultimate Steakhouse Whopper, which was met with strong consumer response.
Fast-casual Firehouse Subs, which similarly posted a 2.4% increase in same-store sales in Q4 2025, also remained a bright spot in Q1, with positive same-store visit growth in January and February, and March performance roughly in line with the prior year.
By contrast, Tim Hortons continued to see traffic softness in the U.S., though ongoing expansion plans suggest confidence in its long-term opportunity. And Popeyes faced continued pressure, with RBI actively working to reposition the brand.
Both Yum! and RBI are successfully navigating a challenging QSR environment, driven by the strength of their flagship brands, solid performance in fast-casual concepts, and ongoing investments to stabilize underperforming chains. Will the companies be able to sustain this momentum in the coming months?
Follow Placer.ai/anchor to find out.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
After the rollercoaster performance of the retail industry in 2025, the first quarter of 2026 would serve as a barometer for consumer sentiment, resilience and industry stability. In actuality, this past quarter has once again provided obstacles, including winter weather, geo political conflict and retail bankruptcies. However, even for discretionary categories, the outlook still remains positive amidst the uncertainty.
Foot traffic to major brick-and-mortar retail chains were up 1.5% year-over-year Q1 2026. And while some of that growth is due to somewhat easy comparisons, with discretionary industries stagnating over the past few years – especially in the first quarter of last year – the slight increase also suggests that some discretionary categories are beginning to regain traction. And while non-discretionary industries continue to outperform their general merchandise counterparts, there is still plenty to celebrate over the last three months.
The visitation trends this past quarter underscore that consumer resilience remains strong, as consumerism doesn’t take a backseat to economic uncertainty. All of the macro-economic trends point otherwise, with unemployment and layoffs rising, debt accumulating and the housing market cooling, but consumers are still shopping. Retail bifurcation continues, with value based offerings still driving much of the growth, but consumers in the U.S. can’t seem to talk themselves out of being influenced to buy.
Digging into some of the top trends and performances of the quarter, it is easier to see where consumers are putting their attention, and in turn how those categories highlight the shifts in consumer behavior.
One of the largest overall stories of the quarter was the intense winter weather that span across the majority of the country. Winter Storm Fern, which hit the eastern half of the U.S. during the last week of January, had a material impact on foot traffic across categories, in particular non-essential store trips. The week prior (January 19th) brought stock-ups and pre-emptive trips, while the following week brought temporarily shuttered stores and fewer trips in many states. While winter weather has always created disruptions for shoppers, this year felt particularly impactful with more store closures than in previous years.
In times of uncertainty, consumers crave hobbies and experiences that are celebratory and help them to feel good. Participating in or picking-up a new hobby gives consumers some agency and also allows them to connect to others in their communities or through social media. The power of the hobby began to show up on foot traffic in 2025, and the trend has only accelerated faster in the first quarter.
Michaels, Paper Source and Barnes & Noble have all grown traffic in the first quarter of this year, truly underscoring that there is still a place for discretionary spending with today’s consumer. These retailers have all succeeded in building a foundation for shoppers to see these visits as indispensable. This could be due in part to the experiences and services that these retailers offer alongside tangible products, such as stationary & invitations, author signings and readings, and framing service or classes, which help separate a visit from a simple transaction.
The consolidation of retail banners has also benefitted the major names in the hobby, gift and craft category, particularly in the case of Michaels. But, less competition in today’s retail industry doesn’t instantly signal success; these chains have had to define their reason to exist in a digital-first shopping world.
The home improvement category is another area that has reversed its 2025 trend in the first quarter. This category did benefit from favorable comparable periods, but its growth also reflects larger shifts amongst consumers.
Both Lowe’s & Home Depot posted growth in store visits in Q1 2026, a sign that traffic from professionals and do-it-yourself consumers are heading back into building and repair. This traffic increase is all the more impressive given the housing market's current uncertainty as sales slump amidst lower inventory and rising costs – which in some cases may push consumers to pull back on moving or upgrade plans.
It was anticipated that 2025 might bring about a replacement cycle for those who invested in their homes during the pandemic, whether through home improvement or decorating, but this prediction never fully materialized. Now, the positive traffic may indicate that some of that demand may have been delayed, shifting some of the consumption into 2026 as consumers are less bullish on the housing and job markets, and trying to improve what is currently in their possession.
Winter weather was also a factor in the growth for the major retailers, as consumers looked to prepare for storms in advance or outfit their homes with generators, snow removal equipment and other essentials. Looking at the week leading up to winter storm Fern, both major chains benefited from the increased stooking up.
Looking ahead to the second quarter, home improvement retail demand can be subject to volatility in the market. If geopolitical conflict continues and oil prices remain elevated, the cost of home materials could rise and cool the demand for the category once again.
One of the most watched categories as a barometer for discretionary demand has been apparel. It is a category that, in many ways, best exemplifies the current bifurcation of the retail industry based on consumer priorities. Value remains the north star of the category, while full-price chains in apparel, sporting goods and department stores struggle to find their place in the crowd. Even the luxury market has stalled over the last nine months, despite the resilience of higher-income households. Apparel continues to be the bellwether for demand.
Looking at the performance of the category in the first quarter, off-price was once again the winning sector, comping its strong performance last year. Even winter weather didn’t deter shoppers too much, as they looked to off-price chains for key items and winter gear. The frequency of visits to off-price retailers remains a key to their success; repeat visitation is higher for these chains, which helps to boost overall traffic.
Apparel chains and sporting goods retailers fared similarly, with slower traffic overall. Within these subcategories, shifting athleisure preference, value orientation and digital focus all play a role in the tepid performance. There are still some bright spots, with Gap Inc. and Victoria’s Secret improving their business.
A major headline early in the first quarter was the announced bankruptcy and restructuring of Saks Global. As part of the restructuring, the off-price based Saks Off Fifth banner has been shuttered as well as some full line Neiman Marcus and Saks Fifth Avenue locations.
The luxury market has not been immune to the shift in consumer behavior over the past year, and the first quarter of this year has shown a deceleration of traffic to luxury department stores, even despite the gains made last year from brands like Bloomingdale’s and Nordstrom. The stall in traffic to this category reverses much of what happened in 2025, and it will be interesting to see if shoppers return in the coming months.
Beauty, despite some small setbacks in early 2025, continues its dominance as the category to watch for growth. The category began to rebound in the middle of last year, and traffic grew in the first quarter of 2026. Beauty has maintained its momentum through innovation, in-store experience and shifting consumer needs, as the category responds seamlessly to its shoppers.
Major chains like Ulta Beauty and Bath & Body Works led the charge in terms of performance, while smaller brands like Bluemercury faced slower traffic trends. Beauty has always been a category that thrives in economic uncertainty, and with the expansion of the store footprints over the last few years, beauty retailers have been ready for the increased attention.
As mentioned earlier, consumers still want to shop despite lower consumer sentiment, and the dopamine boost of a beauty retail visit can sustain shoppers who might otherwise be trying to limit their spend. Small indulgences are still top of mind for consumers, which certainly will continue to benefit beauty throughout the remainder of the year.
Finally, at the end of the first quarter, it was announced that digitally native footwear retailer, Allbirds, would sell for only $39 million, despite its prior valuation at $4 billion. Digitally native brands have been expanding store fleets once again, but Allbirds serves as a discretionary cautionary tale.
The footwear category has always been dominated by fashion trends; one day a brand is on fire, the next day it’s almost extinct. Allbirds followed a similar trend, with rapid retail expansion during the pre-pandemic period.
As has been the case, remaining relevant to audiences is still a challenge, even for buzz-worthy digitally native brands. Building lasting relationships with shoppers extends beyond being the product of the moment, and many of these brands are pivoting to focus on planting deeper roots.
Digitally native brands have a right to exist in discretionary retail. In many ways, they are responsible for much of the innovation that has come out of general merchandise categories over the past decade. But, there is still a lot of risk in the business of building new brands, and in the case of Allbirds, diversification that might be needed to keep shoppers coming back.
For more data-driven retail insights, visit placer.ai/anchor
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Traffic to brick and mortar retail chains remained essentially flat in March 2026 following a period of steady year-over-year (YoY) gains – although calendar shifts may account for some of the apparent slowdown.
Saturday is typically the busiest day for in-store shopping, and March 2026 had one fewer Saturday than March 2025, which likely weighed on overall foot traffic, as average daily visits on each weekday in March 2026 were all higher than the monthly average. At the same time, the increase in average visits per weekday on most days was smaller than the YoY monthly growth in January and February – suggesting that consumer caution may have also played a role in the March traffic trends. April data should bring more clarity as to how much of the slowdown was driven by a calendar shift versus emerging consumer caution.
Meanwhile, traffic to e-commerce distribution centers skyrocketed in March – with visits rising 16.2% compared to March 2025 – perhaps helped by a different calendar shift. The shift in Easter – from April 20 in 2025 to April 5 in 2026 – likely pulled some holiday shopping into late March, boosting activity.
On the manufacturing side, foot traffic to plants remained relatively flat in March 2026, rising just 0.7% YoY nationwide.
The March ISM Manufacturing PMI showed growth in new orders and production compared to February, while employment declined – pulling foot traffic trends in opposite directions. The muted visit growth suggests facilities are maintaining operational intensity even as headcounts shrink, pointing to manufacturing activity becoming less labor-dependent, with output continuing to drive facility usage despite subdued hiring.
March’s data suggests that underlying consumer and industrial activity remains resilient, with calendar dynamics distorting headline trends rather than signaling a true slowdown. Looking ahead, as calendar effects normalize, retail and logistics activity may better reflect this underlying strength, while manufacturing continues its shift toward higher output with leaner workforces.
For more data-driven consumer insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Dining closed out Q1 2026 on uneven ground. While February offered renewed momentum across segments, macroeconomic headwinds continue to influence dining behavior – putting some categories on more favorable growth trajectories than others. We dive into the data below.
Quarterly dining data underscores a clear standout. Fast casual posted a 3.1% year-over-year (YoY) increase in Q1 2026 visits – outperforming other dining formats and signaling strong demand for the segment.
The trend likely reflects the current economic climate. Fast casual’s perception of quality, at a price point still below full-service dining, appears to be resonating as consumers weigh discretionary spending.
By contrast, traffic for the QSR segment remained essentially on par with last year in Q1 2026 – a sign that LTOs and value offerings are helping maintain traffic, even as the segment faces pressure from lower-income pullback.
Lastly, full-service restaurants showed the weakest performance, with visits declining 1.4% YoY in Q1 2026 – potentially reflecting softer demand as consumers scale back on higher-cost dining occasions.
A broader view of monthly visit patterns provides additional context to these trends.
The graph below shows that between April and October 2025, QSR traffic was essentially flat or below the previous year’s levels, likely a reflection of consumer sentiment regarding inflation and a degraded value perception in fast food.
But during the same window, full-service restaurants mustered several YoY visit lifts, suggesting that higher-income consumers continued to support sit-down dining – even as more price-sensitive audiences reeled from inflation.
However, the landscape began to shift toward the end of 2025. QSR trends improved, reflecting refreshed value strategies and LTOs designed to re-engage cost-conscious diners.
At the same time, full-service performance weakened. After a sharp dip in December 2025, the segment saw only a partial recovery before declining again in March 2026 – likely influenced by one fewer Saturday compared to March 2025. But overall, this pattern suggests that sustained economic pressure may be prompting even higher-income consumers to moderate discretionary spending in recent months.
Fast casual, meanwhile, has maintained an upward growth trajectory throughout the last twelve months, reinforcing its role as a middle-ground that can succeed in dynamic economic conditions.
Examining visit patterns by day of week reveals another layer of evolving consumer dining behavior amid ongoing economic uncertainty.
Fast casual’s Q1 2026 strength was driven primarily by weekday traffic, which rose 4.7% YoY, alongside a more modest 1.3% increase on weekends. This imbalance suggests that fast casual’s momentum is tied to workweek routines – lunch breaks, quick dinners, and on-the-go meals – where demand for convenience and perceived quality intersect. In the current macroeconomic environment, these habitual visits appear more resilient than discretionary weekend outings.
QSR’s visits followed a more muted version of this pattern. Weekday visits rose 0.6%, while weekend traffic dipped slightly (-0.4%), indicating that mid-week promotions may be sustaining convenience-driven demand, but basic value may be less effective at driving weekend traffic.
Full service visits, meanwhile, declined across both weekparts, with a steeper drop on weekends (-1.9%) than weekdays (-0.6%). Weekends – when busy schedules free-up for socializing and celebrations – are a cornerstone for sit-down dining, and this gap may point to the increased vulnerability of the full-service segment as consumers reassess discretionary spend.
The data points to a dining environment increasingly defined by value – with nuance in how that value is delivered.
QSR’s steady performance underscores the importance of affordability, particularly for budget-conscious consumers, while fast casual’s growth suggests that value is increasingly defined by price, quality, and convenience that justify spend.
On the other hand, full-service restaurants, and their elevated experience, appear more exposed to value-conscious decision-making. If economic pressures persist, more discretionary, sit-down dining occasions may come under greater scrutiny from consumers.
For more dining insights, visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Grocery chains in the United States are increasingly investing in on-site healthcare clinics, transforming their stores into hubs for both food and wellness. While grocery stores have long featured pharmacies and some basic healthcare services like vaccinations, recent years have seen a shift towards more extensive healthcare offerings.
Today, many grocery stores offer a range of services – from primary and urgent care to dental and mental health care. In addition to providing an important community service, grocery-anchored healthcare clinics can boost foot traffic at chains, help health providers reach more patients, and allow shoppers to manage their health and home needs in one convenient trip.
This white paper examines the impact these in-store clinics have on grocery chain visitation patterns and trade area characteristics. Are shoppers more or less likely to make repeat visits to grocery stores with healthcare services? And how does the addition of a clinic affect the demographic profile of a grocery store’s captured market? The report examines these questions and more, offering insights for stakeholders across the grocery and healthcare industries.
Analyzing foot traffic to grocery stores with and without in-store clinics shows the positive impact of these services: Across chains, locations with on-site healthcare offerings drew more visits in H1 2024 than their chain-wide averages.
The Kroger Co., which operates numerous regional banners as well as its own eponymous chain, has been a leader in in-store healthcare services since the early aughts. The company introduced its in-store medical center, The Little Clinic in 2003 – and today operates over 225 Little Clinic locations across its Kroger banner, as well as regional chains Dillons, Jay C Food Stores, Fry’s, and King Soopers.
And in H1 2024, the eight Dillons locations with clinics saw, on average, 93.0% more visits per location than the chain’s banner-wide average. Jay C, which offers two in-store clinics, also saw visits to these venues outpace the H1 2024 banner-wide average by 92.9%. For both chains, relatively small overall footprints may contribute to their outsize visit differences: Indiana-focused Jay C operates just 22 locations, all in the Hoosier State, while Kansas-based Dillons has some 64 locations.
But similar patterns, if somewhat less pronounced, could be observed at Kroger (43.0%), Fry’s (19.2%), and King Soopers (16.5%) – as well as at H-E-B (14.5%), which boasts its own expanding network of in-store clinics.
Analyzing the trade areas of grocery stores with healthcare clinics shows that these services tend to draw more affluent visitors from within the stores’ trade areas.
For some chains, including King Soopers, H-E-B, and Jay C, the clinics are positioned to begin with in areas serving higher-income communities. The median household income (HHI) of King Soopers’ in-store clinic’s potential markets, for example, came in at $92.3K in H1 2024 – significantly above the chain’s overall potential market median HHI of $88.1K. Similarly, the potential markets of H-E-B and Jay C Food Stores with clinics had higher median HHIs than the chains’ overall averages.
And for all three chains, stores with clinics tended to attract visitors from captured markets with even higher median HHIs – showing that within these affluent communities, it is the more well-to-do customers that tend to frequent these venues. (A chain or store’s potential market is obtained by weighting each CBG in its trade area according to the size of the population – thus reflecting the general composition of the community it serves. A chain or store’s captured market, on the other hand, is obtained by weighting each CBG according to its share of visits to the business in question – and thus represents the population that actually visits it in practice.)
Other brands, including Fry’s, Kroger, and Dillons, have positioned clinics in stores with potential market median HHIs slightly below chain-wide averages. But within these markets, too, it is the more affluent consumers that are visiting these stores, pushing up the median HHI of their captured markets.
These patterns highlight that, for now, grocery store clinics tend to attract consumers on the upper ends of local income spectrums. This information can be utilized by healthcare professionals and grocery store owners to pinpoint neighborhoods that may be open to grocery-anchored clinics, or to take steps to increase penetration in other areas.
Supermarket giant Kroger is a major player in the world of grocery-anchored healthcare, offering visitors access to pharmacies, clinics, and telehealth options via its grocery stores. What impact has the company’s embrace of healthcare had on visits and loyalty?
An analysis of household compositions across the potential and captured markets of Kroger-owned stores with and without Little Clinic offerings suggests that families with children are extremely receptive to these services.
In H1 2024, Kroger, King Soopers, Fry’s, Jay C, and Dillons all featured captured markets with higher shares of STI: PopStats’ “Households With Children” segment than their potential ones – highlighting the chains’ appeal for families. But the share of parental households in those stores with Little Clinics jumped significantly higher for all five banners.
The share of families with children in King Soopers’ overall captured market stood at 28.3% in H1 2024, higher than the 27.2% in its potential one. But the households with children in the captured markets of King Soopers locations with Little Clinics was significantly higher – 30.6% – and similar patterns emerged at Jay C, Dillons, Kroger, and Fry’s.
This special draw is likely linked to the clinics' focus on family health services like physicals, nutrition plans, and vaccines. The convenience of being able to take care of healthcare, grocery shopping, and pharmacy needs all in one go makes these stores particularly attractive to parents. And this jump in foot traffic shows the strategic advantage of incorporating healthcare services into the retail environment.
Providing essential healthcare services at the supermarket can establish a grocery chain as a crucial part of a shopper's daily life, enhancing visitor loyalty, and helping nurture long-term customer relationships. Indeed, in-store clinics offer a unique opportunity for grocery providers to connect with customers on a level that extends beyond the transactional.
An analysis of several Kroger-branded locations in the Cincinnati metro area showcases the profound impact in-store clinics can have on customer loyalty. In H1 2024, stores with Little Clinics had significantly higher shares of repeat visitors – defined as those making six or more stops at the store during the analyzed period – than those without.
For instance, 36.4% of visitors to a Kroger Marketplace store with an in-store clinic in Harrison, Ohio, frequented the location at least six times during the first half of 2024. But over the same period, only 29.0% of visitors stopped by at least six times to a nearby Kroger location in Cleves, Ohio – just ten miles away. Similarly, 30.7% of visitors to the Beechmont Ave. Kroger Food & Drug location with a clinic visited at least six times in H1 2024, compared to 23.0% for the nearby Ohio Pike Kroger store.
This trend was consistent across the analyzed locations, with those offering in-store clinics attracting significantly higher shares of loyal visitors. These metrics support the value of offering additional services as a draw for frequent visitors, while also providing the clinics themselves with the visitor volume needed to operate profitably.
Texan grocery chain H-E-B is beloved across the state – and though the chain isn’t new to the healthcare scene, it has been doubling down on wellness. In 2022, H-E-B launched H-E-B Wellness, a healthcare platform that offers patrons a variety of medical services, including – as of today – some 12 primary care clinics, many of them inside stores.
H-E-B stores with primary care clinics are helping to cement the grocer’s role as a convenient one-stop for local residents – allowing them to drop in to a nearby location for both daily grocery needs and wellness care.
H-E-B has always placed a premium on community, stepping up to help local residents in times of need. And though the chain as a whole draws an overwhelming majority of its visitors from nearby areas, those with clinics do so even more effectively. In H1 2024, some 83.6% of visitors to H-E-B came from less than 10 miles away. But for locations with primary care clinics, this share increased to 88.0%.
This suggests that wellness services are particularly appealing to nearby residents, strengthening H-E-B’s connection with local consumers even further. And for a grocery store centered on community engagement, the integration of health services into its offerings is proving to be a winning strategy.
H-E-B has been steadily expanding its primary care offerings since it launched the Wellness concept, adding two primary clinics at locations in Cypress, TX and Katy, TX in June 2023. Following the opening of these clinics – which operate Mondays through Fridays – both locations saw marked increases in the share of “Urban Cliff Dwellers” in their weekday captured markets. This STI: Landscape segment group encompasses families both with and without children, earning modest incomes and enjoying middle-class pleasantries.
Between June 2022 - May 2023, the share of “Urban Cliff Dwellers” in the weekday captured markets of the Cypress and Katy locations stood at 9.5% and 7.2%, respectively. But once the stores had clinics in place, those numbers jumped to 12.4% and 11.0%, respectively.
This increase in the stores’ reach among “Urban Cliff Dwellers” immediately following the clinics’ openings suggests that in addition to more affluent consumers, middle-class families also harbor considerable interest in these services. As more retailers continue making inroads into the healthcare sector, they may find similar success in attracting diverse groups of convenience-seeking shoppers.
As grocery stores lean into healthcare, they are transforming into multifaceted hubs that offer both essential health services and everyday shopping needs. Retailers like Kroger and H-E-B are reaping the benefits of boosted foot traffic, higher-income visitors, and strengthened community ties – while offering their shoppers convenience that helps streamline their daily routines.
Walmart, Target, and Costco are three of the most popular retailers in the country, drawing millions of shoppers through their doors each day. Each of these retail giants boasts distinct strengths and strategies that cater to their unique customer bases, allowing them to thrive in a highly competitive market.
This white paper takes a closer look at some of the factors that are helping the three chains flourish. How does Walmart’s positioning as a family-friendly retailer help it drive visits in its more competitive markets? How can Target leverage its reach to drive more loyal visits? And what does the increase in young shoppers frequenting membership warehouse clubs mean for Costco?
We dove into the location analytics to explore these questions further.
Examining monthly visitation patterns for the three retail giants shows Costco’s wholesale club model leading the way with consistent year-over-year (YoY) visit growth – ranging from 6.1% in stormy January 2024 to 13.3% in June. Family favorite Walmart followed closely behind, seeing YoY foot traffic growth during all but two months, when visits briefly trailed slightly behind 2023 levels before rebounding.
Target, meanwhile, had a slower start to the year, with visits trending below 2023 levels for most of January to April. Over this same period (the three months ending May 2024), Target reported a 3.7% decline in YoY comparable sales. But since then, things have begun to turn around for the chain, with YoY visits rising in May (2.5%), June (8.9%), and July (4.7%). This renewed visit growth into the second half of the year bodes well for the superstore – and the ongoing back-to-school season may well push visits up further as the summer winds down.
For all three chains, Q2 2024’s visit success has likely been bolstered in part by summer deals and intensifying price wars – as the retailers slash prices to woo inflation-weary consumers back to the store.
Over the past few years, consumer behaviors have been changing rapidly in response to shifting economic conditions. This next section explores some of these changes at Walmart, Target, and Costco, to better understand what may be driving these shifts.
One way that consumers have traditionally responded to inflation and other headwinds has been through the adoption of mission-driven shopping – making fewer, but longer, trips to retailers, so that every visit counts. Superstores and wholesale clubs, which offer one-stop shopping experiences, have long been prime destinations for these extended shopping trips. And even during periods when visits have lagged, these retailers have often benefited from extended dwell times – leading to bigger basket sizes.
A look at changes in average dwell times at Walmart and Target suggests that as YoY visits have picked up, dwell times have come down – perhaps reflecting a normalization of consumers’ shopping patterns. With inflation stabilizing and gas prices lower than they were in 2022 and 2023, customers may feel less pressure to consolidate shopping trips than they have in recent years.
In contrast, Costco’s comparatively long dwell times have remained stable over the past several years. The warehouse club’s bulk offerings, plentiful free samples, and inexpensive food court encourage shoppers to spend more time browsing the aisles than they would at other retailers. And even if mission-driven shopping continues to subside, Costco customers will likely keep on making extra-long shopping trips.
While inflation is cooling faster than expected, prices remain high, and new players are stepping into the retail space occupied by Walmart, Target, and Costco – especially dollar stores. Though higher-income customers increasingly rely on the three retail giants for many of their purchases, customers of more modest means are often drawn to the rock-bottom prices offered at dollar stores.
And analyzing the cross-shopping patterns of visitors to Walmart, Target, and Costco shows that growing shares of visitors to the three behemoths also visit Dollar Tree on a regular basis. In Q2 2019, the share of visitors to Walmart, Target, and Costco who frequented Dollar Tree at least three times ranged between 9.8% and 13.7%. But by Q2 2024, that share rose to 16.7%-21.6%.
Dollar Tree is leaning into this increased interest among superstore shoppers. Over the past year, Dollar Tree added some 350 Dollar Tree locations, even as it shuttered nearly 400 Family Dollar stores. And the chain recently acquired the leases of some 170 99 Cents Only Stores – offering Dollar Tree access to a customer base accustomed to buying everything from groceries to household goods. As Dollar Tree continues to grow its footprint and expand its food offerings, the chain will be better positioned than ever to provide a real challenge to Walmart, Target, and Costco.
Still, the three retail giants each have unique offerings that distinguish them from dollar stores. This next section examines what sets Walmart, Target, and Costco apart – and how they can continue to strengthen their competitive edge.
With competition on the rise, Walmart, Target, and Costco must display agility in navigating an ever-evolving market landscape. This section dives into the data for each chain’s more successful metro areas to see what factors are helping them outperform nationwide averages – and what metrics the retailers can harness to try to replicate these results nationwide.
Target recently expanded its Target Circle Rewards program, rolling out three new tiers for its 100 million members. And this focus on loyalty has proven successful for the chain. Demographic and visitation data reveal a strong correlation between the median household incomes (HHIs) of Target locations’ captured markets across CBSAs (core-based statistical areas), and their share of loyal visitors in Q2 2024: CBSAs where Target locations’ captured markets had higher median HHIs also tended to draw more repeat monthly visitors.
Target’s captured markets in the Los Angeles-Long Beach-Anaheim, LA CBSA, for example, featured a median HHI of $89.8K in Q2 2024 – and 48.0% of the chain’s LA visitors frequented a Target at least twice a month during the quarter. Target stores in the Chicago-Naperville-Elgin, IL-IN-WI CBSA, where the chain’s captured markets had a median HHI of $88.7K in Q2 2024, also had a loyalty rate of 48.0%.
Target generally attracts a more affluent audience than Walmart. And even as the superstore slashes prices to attract more price-conscious consumers, the retailer is also taking steps likely to enhance its popularity among higher-income households. In April 2024, Target debuted a paid membership tier within its loyalty program offering perks like same-day delivery for a fee. Maintaining and expanding these premium offerings will be key for Target as it seeks to attract more affluent customers and replicate its high-performing results in CBSAs nationwide.
The persistent inflation of the past few years, while challenging for some retailers, has also created new opportunities – particularly for wholesalers. Membership warehouse clubs, including Costco, are gaining popularity among younger shoppers, a cohort often looking for new ways to stretch their more limited budgets. An October 2023 survey revealed that nearly 15% of respondents aged 18 to 24 and 17% of those aged 25 to 30 shop at Costco.
A closer look at some of Costco’s best-performing CBSAs for YoY visit-per-location growth highlights the significance of these younger shoppers: In H1 2024, the company’s YoY visit-per-location growth was strongest in areas with higher-than-average shares of young urban singles.
For example, the San Diego-Chula Vista-Carlsbad, CA CBSA experienced visit-per-location growth of 10.4% YoY in H1 2024, while the nationwide average stood at 7.9%. And the CBSA’s share of Young Urban Singles, defined by the Spatial.ai: PersonaLive dataset as “singles starting their careers in trade and service jobs,” was 12.1%, well above Costco’s nationwide average of 7.3%.
Walmart is a one-stop shop for everything from affordable groceries to clothing to home furnishings, making it especially popular among families. The retailer actively courts this segment with baby offerings designed to meet the needs of both kids and parents, virtual offerings in the metaverse, and collectible toys.
And visitation data reveals a connection between the extent of different Walmart locations’ YoY visit growth and the share of households with children in their captured markets.
In H1 2024, nationwide visits to Walmart increased by 4.1% YoY, while the share of households with children in the chain’s overall captured market hovered just under the nationwide baseline. But in some CBSAs where Walmart outpaced this nationwide growth, the retail giant also proved especially adept at attracting parental households – outpacing relevant statewide baselines.
In Boston-Cambridge-Newton, MA, for example, Walmart experienced 5.0% YoY visit growth in H1 2024 – while the share of households with children in the chain’s local captured market stood 7% above the Massachusetts state average. And in Grand Rapids-Kentwood, MI, where Walmart’s share of parental households outpaced the Minnesota state average by an even wider 15% margin, the retailer saw impressive 7.3% YoY visit growth. This pattern repeated itself in other metro areas, suggesting that there may be a correlation between local Walmart locations’ visit growth and their relative ability to draw households with children.
Walmart can continue solidifying its market position by leaning into its family-oriented offerings and expanding its footprint in regions with growing populations of young families.
Walmart, Target, and Costco all experienced YoY visit growth in the final months of H1 2024, with Costco leading the way. And though the three chains still face considerable challenges, each one brings unique strengths to the table. By continuously innovating and responding to changing market conditions, Walmart, Target, and Costco can not only overcome obstacles but also leverage them to reinforce their market positions and drive continued growth.
The first Lollapalooza – a four-day music festival – took place in 1991. Chicago’s Grant Park became the event’s permanent home (at least in the United States) in 2005, drawing thousands of revelers and music fans to the park each year.
This year, the festival once again demonstrated its powerful impact on the city. On August 1st, 2024, visits to Grant Park surged by 1,313.2% relative to the YTD daily average, as crowds converged on the park to see Chappell Roan’s much-anticipated performance. And during the first three days of the event, the event drew significantly more foot traffic than in 2023 – with visits up 18.9% to 35.9% compared to the first three days of last year’s festival (August 3rd to 5th, 2023).
Lollapalooza led to a dramatic spike in visits to Grant Park – and it also attracted a different type of visitor compared to the rest of the year.
Analyzing Grant Park’s captured market with Spatial.ai’s PersonaLive dataset reveals that Lollapalooza attendees are more likely to belong to the “Young Professionals” and “Ultra Wealthy Families” segment groups than the typical Grant Park visitor.
By contrast, the “Near-Urban Diverse Families” segment group, comprising middle-class diverse families living in or near cities, made up only 6.5% of visitors during the festival, compared to 12.0% during the rest of the year.
Additionally, visitors during Lollapalooza came from areas with higher HHIs than both the nationwide baseline of $76.1K and the average for park visitors throughout the year. Understanding the demographic profile of visitors to the park during Lollapalooza can help planners and city officials tailor future events to these segment groups – or look for ways to make the festival accessible to a wider range of music lovers.
Lollapalooza’s impact on Chicago extended beyond the boundaries of Grant Park, with nearby hotels seeing remarkable surges in foot traffic. The Congress Plaza Hotel on South Michigan Avenue witnessed a staggering 249.1% rise in visits during the week of July 29, 2024, compared to the YTD visit average. And Travelodge on East Harrison Street saw an impressive 181.8% increase. These spikes reflect the festival’s draw not just for locals but for out-of-town visitors who fill hotels across the city.
The North Michigan Avenue retail corridor also enjoyed a significant increase in foot traffic during the festival, with visits on Thursday, August 1st 56.0% higher than the YTD Thursday visit average. On Friday, August 2nd, visits to the corridor were 55.7% higher than the Friday visit average. These numbers highlight Lollapalooza’s role in driving economic activity across Chicago, as festival-goers venture beyond the park to explore the city’s vibrant retail and hospitality offerings.
City parks often serve as community hubs, and Flushing Meadows Corona Park in Queens, NY, has been a major gathering point for New Yorkers. The park hosted one of New York’s most beloved summer concerts – Governors Ball – which moved from Governors Island to Flushing Meadows in 2023.
During the festival (June 9th -11th, 2024), musicians like Post Malone and The Killers drew massive crowds to the park, with visits soaring to the highest levels seen all year. On June 9th, the opening day of the festival, foot traffic in the park was up 214.8% compared to the YTD daily average, and at its height, on June 8th, the festival drew 392.7% more visits than the YTD average.
The park also hosted other big events this summer – a July 21st set by DMC helped boost visits to 185.1% above the YTD average. And the Hong Kong Dragon Boat Festival on August 3rd and 4th led to major visit boosts of 221.4% and 51.6%, respectively.
These events not only draw large crowds, but also highlight the park’s role as a space where cultural and civic life can find expression, flourish, and contribute to the health of local communities.
Analyzing changes in Flushing Meadows Corona Park’s trade area size offers insight into how far people are willing to travel for these events. During Governors Ball, for example, the park’s trade area ballooned to 254.5 square miles, showing the festival's wide appeal. On July 20th, by contrast, when the park hosted several local bands and DJs, the trade area was a much more modest 57.0 square miles.
Summer events drive community engagement, economic activity, and civic pride. Cities that invest in their parks and event hubs, fostering lively and inclusive spaces, can create lasting value for both residents and visitors, enriching the cultural and social life of urban areas.
For more data-driven civic stories, visit Placer.ai.
