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One of the hallmarks of Americana is the image of a biker riding fast and free down enormous expanses of American highways. For tens of thousands of motorcycle enthusiasts, nothing compares to the Sturgis Motorcycle Rally, held annually in Sturgis, South Dakota. In 2025, the event took place between August 1st and August 10th – and the week and a half of food, folks, and festivities drove a massive spike in out-of-market visitors to Sturgis.
Saturday, August 2, was the most popular day of visits, with visits up 14.7% compared to the prior year and up a whopping +549.9% compared to an average Saturday in Sturgis.
One popular place to visit within Sturgis is Lynn’s Dakotamart on Lazelle St, where one can find groceries ranging from NY strip steaks to fresh Midwest watermelon. During the Sturgis motorcycle rally, the store's trade area more than doubled from 15 miles to 33 miles.
Large events like the Sturgis Motorcycle Rally can also hold much promise for brands, as they seek to capture attention from motorcycle devotees. Placer.ai data shows that some of the top-visited places during the 10 days in August include Wells Fargo, McDonald’s, Burger King, Dairy King, Ace Hardware, and restaurant/live venues such as Loud American. The rally also brings an influx of affluent suburban visitors, with nearly 1 in 5 out-of-town visitors with a household income greater than $150K, and 13.4% belonging to the "Wealthy Suburban Families" Spatial.ai segment.
In sum, the Sturgis Motorcycle Rally is a unique opportunity for local businesses and local and national brands to capitalize on the excitement and celebratory frame of mind of the out-of-town visitors. Many of the guests come with the mindset to enjoy themselves, mingle with others, stay in local lodgings, and even visit shopping centers and eateries that would normally seem a bit further afield but that in the context of riding are just part of the journey itself.
For more data-driven consumer insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
It’s been a wild ride for the beauty category. Following a strong couple of years, the segment's growth has stalled in recent months, with clothing – led by the strong performance of off-price chains – taking over the top discretionary growth spot. The slowdown in the beauty space has led some to wonder whether the category's boost from the "lipstick-effect" has reached a ceiling.
However, there are a few niches within the beauty category that may portend success, including Korean Beauty (aka K-Beauty), as well as brands focusing on personalization and sustainability.
First up, K-Beauty. Every summer, there is a song or movie that takes over the charts and goes viral. This summer, it is the unstoppable juggernaut from Netflix K-Pop Demon Hunters. Viewers and listeners around the world just can’t shake the catchy tunes like Soda Pop and the powerful anthem Golden. This animated feature is breaking records left and right: Netflix’s most-watched original animated film, first Netflix film ever to reach a new viewing peak in its fifth week of release showing the power of word of mouth, and the film’s lead single, “Golden,” sung by the girl group Huntrix (EJAE, Audrey Nuna and Rei Ami), hit No. 1 on Spotify’s Daily Top Songs on July 8th.
K-Pop has already been quite popular in the US for quite some time, with headliners like Blackpink and BTS drawing record crowds. Korean shows like Squid Game have also riveted viewers. And one of the most recent beauty trends on TikTok involves Korean beauty strategies to attain “glass skin.” Key ingredients in K-Beauty such as snail mucin in the holy grail product CosRX, green tea antioxidants, or ginseng have already made their way into many Americans’ daily skincare routines.
With all this recent interest in Korean culture, Ulta is one retailer perfectly poised to introduce its curated selection of K-beauty brands.
In mid-July, the company launched K-Beauty World, which introduces American consumers to a host of K-beauty brands, such as Chasin’ Rabbits, I’m From, Mixsoon, NEOGEN, Rom&nd, Some By Mi, Sungboon Editor and Unleashia. K-Beauty World had an immersive multi-city tour earlier this year including Westfield Century City in Los Angeles, SXSW in Austin, Revolve at Coachella, and Lollapalooza in Chicago. And since the launch, Ulta has drawn longer visits and a higher share of singles to its stores.
Personalization is another big buzzword in the beauty world. With over a dozen stores across the US and Canada, Lip Lab is one beauty chain that allows patrons to customize their products (lipstick, gloss, balm or cheek stick), pick their perfect shade, select a case, add a scent, and engrave the name of their creation. In the case of Lip Lab at Scottsdale Quarter, Spatial.ai’s PersonaLive's dataset shows that this tenant helps to attract Wealthy Suburban Families and Young Urban Singles to a shopping center that otherwise skews a bit older – usually, Sunset Boomers make up over one-fifth of Scottsdale Quarter's shoppers.
In sum, beauty is ever-changing and consumers can be quite fickle. What was once a must-have brand with tweens or a sold-out item on BeautyTok can quickly become yesterday’s news. However, for the year ahead, we do think that K-beauty and personalization can help brands burst through the zeitgeist to capture consumers’ attention.
For more data-driven consumer insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Although headlines often highlight a decline in alcohol consumption – particularly among younger generations – the data paints a more nuanced picture, with liquor store traffic remaining well above pre-pandemic baselines. So how has BevAlc consumer behavior changed since 2019? And where is traffic still growing year-over-year? We dove into the data to find out.
As shown in the left-hand chart below, visits to BevAlc chains skyrocketed since 2018, with traffic hovering 40 to 60% above Q1 ’19 – a significantly larger increase than that seen in the wider grocery sector as a whole. But the year-over-year growth has largely flattened, as seen in the right-hand chart, with overall grocery traffic now seeing higher year-over-year growth in H1 2025.
Taken together, these two charts suggest that BevAlc remains a core part of consumers' shopping mix – even if the explosive, pandemic-era acceleration has stabilized into a new normal.
And although BevAlc visits nationwide have flattened, visitation data highlights regional pockets of BevAlc growth. Florida metros such as Port St. Lucie, Sebastian–Vero Beach, and Homosassa Springs posted some of the strongest year-over-year gains, supported by population inflows and steady tourism activity. Similar momentum appeared in select Southern markets, including parts of Texas and the Carolinas.
Meanwhile, many Northeastern and West Coast markets experienced steady pullbacks. Pennsylvania metros like Sunbury, Johnstown, and Erie registered consistent declines, while California hubs including Sacramento, Modesto, and Stockton saw negative traffic trends as well.
This divergence suggests that national averages mask meaningful local variation: while consumers overall are steady in their liquor purchases, certain regions are emerging as growth hubs while others cool.
The opportunity in BevAlc retail now isn't in chasing broad national growth, but in aligning with regional demand dynamics. In Florida and Texas, where visitation is climbing, retailers can lean into assortment expansion, premium products, and in-store promotions to capture incremental spend. In slower markets like California and the Northeast, focusing on loyalty programs, distribution through grocery stores, and smaller format stores that emphasize convenience and value might yield better results.
For more data-driven consumer insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
It’s that time again. The time where I share my thoughts on everything I think I think about retail...at this very moment.
Over the first nine months of 2025, we have witnessed some pretty darn amazing things across the retail industry. We've witnessed traditional competitive boundaries blur as some large scale grocery players (at least, one that is one and one that wants to be one) venture into same-day delivery logistics, we’ve seen warehouse clubs reimagine convenience, and we have also had more than one retailer experiment with what the right size of its store footprint should be.
What emerges from this chaos is a revalidation of what omnichannel retailing really is. It is about the reimagining of how consumers shop, where they shop, and why they choose to shop one retailer over another.
Therefore, the following observations represent not just trends to watch, but strategic inflection points that could determine which retailers will have the greatest probability to thrive going forward in this beautiful and increasingly complex omnichannel world.
In Q2 2025, Walmart delivered comparable sales growth of +4.5% (excluding fuel), driven largely by profitable e-commerce, and maintained stable store traffic. Monthly same-store visits, according to Placer.ai, were also remarkably steady between +0.7% and -1.8%, from May through August, amid industry-wide macroeconomic pressures.
Meanwhile, the other U.S. retailing behemoth, Amazon, began pushing (or is it forcing?) its way into grocery in August by way of same-day delivery. Walmart, on the flip side, and not to be outdone, also began putting significant resources behind its Walmart Fulfillment Services offering.
All told, it is a game of anything you can do, I can do better. It is one-upmanship at its finest.
The only question is – who stands the better chance of winning? Or at least drawing blood from the other?
From my vantage point, Walmart has a much better chance of holding onto its grocery reign because it already is a grocer, and quite a large one at that – drawing nearly half as many visits as the entire brick-and-mortar grocery category. Walmart’s 4,600+ store advantage is sizable. Amazon may take from others but the moat around Walmart is pretty large.
On the other hand, will Amazon keep a similar hold on its vendor logistics business?
If I were a betting man, Walmart has a better chance of making inroads on Amazon’s logistics revenue than Amazon has on hurting Walmart in grocery.
Said another way, I guess the box may soon be on the other porch, Amazon.
The size of one’s store base is dependent upon so many factors.
Location, the overall experience design, the ROI of “the box,” and more can all impact the size and shape of a retailer’s store base, and, more often than not, all of them actually work in concert together. Which is why anyone pontificating on the trend in the “size” of stores likely hasn’t put much thought into his or her argument.
Despite the recent run-up of retailers trying to get smaller (Macy’s, in particular, comes to mind), there is no tried-and-true rule that smaller stores will work or vice versa.
In some cases, like in dense or urban markets, smaller stores might work, while in others, if the approach is one of creating destination-type stores, like Hy-Vee or Buc-ees, larger stores might work, too.
My favorite example of someone “getting smaller” is Sprouts. As Sprouts CEO Jack Sinclair told me at Groceryshop, Sprouts realized its format had gotten too large, went back to its roots of differentiated products and great looking fresh produce in a smaller box, and has not looked back since.
At the end of the day – smaller, bigger, uncut – none of it matters as much as what your brand is trying to accomplish for your customers and what, in turn, resonates with them the most.
I think we can all agree that, generally speaking, Walmart and the warehouse clubs are noted for having great prices. On the flip side, what they haven’t been known as much for in the past is a quick and convenient shopping experience.
But that is about to change for two reasons.
The first is economics. There is always a trade-off between convenience and price. As budgets continue to get constrained, people will begin to trade off waiting in lines or navigating the dreaded Costco parking lot to save money.
The second is the evolution of these retailers as omnichannel retailers. For example, Walmart’s Chief E-Commerce Officer David Guggina told me recently that one-third of Walmart’s scheduled deliveries are delivered to Walmart customers in under three hours (see video of interview). This behavior itself gives rise to the theory that people are starting to leverage Walmart for quick trips.
Delivery is only one leg of the omnichannel stool, however.
The other two legs are buy online, pickup in-store (BOPIS) and the actual speed of the in-store experience itself. Much has been documented already about the rise of BOPIS following the pandemic, so I won’t belabor the point here because it, too, is likely driving the data below.
The other aspect is that places like Sam’s Club have done a masterful job of making their stores more convenient and time-efficient. Sam’s Club is leading the way on cashierless checkout in the club channel. Sam’s Club Scan & Go shoppers, which account for an amazing one-third of the Sam’s Club customer base, can simply walk through an AI-powered exit arch and then have a digital receipt sent to them upon exit.
Allow me to take a moment to put this last statement into perspective with a concrete example.
Pretend my wife calls me on my way home from work and asks me to pick up some milk. I have a choice: Do I go to the local grocer or do I go to Sam’s? If I decide to go local, I likely will end up paying more ,and I could also possibly have to wait in line to check out at either a manned till or a self-checkout machine. On the other hand, if I go to Sam’s Club, I can just walk in, scan the milk I want, pay at a paystation and then walk through the arch.
Which experience would you choose?
Enough said.
The number one answer any retailer needs to answer in today’s omnichannel world is, “Why come to my store in the first place.”
And that answer begins and ends with good merchandising.
Take a look at some of the more creative merchandising efforts this year as depicted in the graph below:
What they all have in common is a “hook.” Someone got creative and went outside of the box to compel customers into their stores for new and exciting reasons. It is the definition of good merchandising.
Therefore, retailers, convenience store operators, and QSRs can never rest on their laurels. They constantly need to push the envelope to one-up the year before and the competition.
The best merchants get supercharged by the creative demands of this challenge. The worst merchants get their answers from interpolating spreadsheets and making decisions solely off of last year’s data.
Speaking of merchandising, the convergence of technology and the increasing tendency of consumers to use supermarkets as their mid-day lunch or snack source versus QSRs could inspire a unique opportunity for those grocers adventurous enough to seize it.
I have long been a proponent of electronic shelf labels. The use cases in support of them are almost endless at this point. One of my favorite use cases is the ability to run intra-day promotions, an idea that is virtually impossible with paper price tags, and one that also gets supercharged when the component of in-store digital media screens gets added to the equation as well.
Imagine a grocer who uses electronic shelf labels and then starts running unique daily promotions at lunch time. These promotions could be done on ANYTHING:
You get the idea. It is the Venn diagram of retail media and in-store execution at its finest.
The convergence of these above trends signals a tried-and-true retail axiom, i.e. that success is determined not by what you sell per se, but by how you can integrate convenience, value, and your brand (a better word choice than experience) across every touchpoint.
And this axiom will manifest itself in a number of self-affirming, yet sizable ways.
First, as the Walmart/Amazon tête-à-tête illustrates, a single channel advantage will become almost impossible to defend. Retailers need to decide in which channels they want to speak to their customers or risk being outflanked by competitors who will. This creates both vulnerability for established players and opportunities for agile newcomers who can build omnichannel capabilities from the ground up.
Second, technology will play an even bigger role as the industry equalizer. The Sam's Club scan-and-go example is the perfect encapsulation of this idea. It shows how technology can completely flip traditional competitive dynamics. Warehouse clubs, once seen as inconvenient despite their pricing advantages, are at the tipping point of becoming more convenient (and value-laden) than traditional grocers. Retailers who boldly invest in finding new ways to use technology to flip their positioning on the convenience-value-brand spectrum stand to capture disproportionate market share, regardless of their historical positioning.
Third, merchandising is and will forever be the epicenter of retailing. As physical store differentiation becomes harder to achieve, creative merchandising becomes the primary weapon for driving foot traffic and brand loyalty. Retailers who cannot consistently surprise and delight customers with consistent in-stocks, innovative in-store displays, exciting product collaborations, and limited-time offerings will find themselves relegated to utility shopping only, which is about as big as a “Danger Will Robinson” position as there is.
As I look back on 2025, Walmart, hands down, is “winning.” Sure, it has scale. It is the biggest retailer going. But scale isn’t why Walmart is on the hot streak that it is. The real secret to Walmart’s success has been its incredible speed of adaptation, rather than the scale of its operation. Its scale only enhances the impact of successful adaptation.
That is the real punchline to the joke.
What got you here won’t get you there. The task at hand is to transform fast enough to remain relevant in a world where the rules of engagement are being rewritten all the time, by competitors both large and small.
For more data-driven insights, visit placer.ai/anchor.
2025 has been a year of comebacks for legacy retailers. Brands like Barnes & Noble, Gap, and Abercrombie & Fitch are seeing renewed momentum. And amid this wave of revivals, Beyond, Inc. and The Brand House Collective (formerly Kirkland’s Inc.) are betting on one of retail’s most iconic banners: Bed Bath & Beyond (BBB).
After acquiring Kirkland’s intellectual property, Beyond Inc. plans to rebrand 250–275 Kirkland’s stores as Bed Bath & Beyond Home and close the rest. The strategy aims to merge Kirkland’s real estate footprint with the trust and recognition of BBB – once the undisputed leader in home furnishings retail. Can the pull of nostalgia and the equity of a trusted brand rewrite the trajectory of a struggling home furnishings chain?
Kirkland’s, known for accessible home décor and furnishings, has long been a staple of the home furnishings sector. Yet like many of its peers, it has grappled with headwinds from softening discretionary spending. Since 2019, overall visits to the chain have steadily declined as the company downsized its store fleet – and most months of 2025 have continued to register year-over-year (YoY) foot traffic declines. Online performance has also lagged, with digital comparable sales dropping last quarter by double digits.
Still, the data also reveals signs of underlying brick-and-mortar strength. Over the past several quarters, Kirkland’s in-store comparable sales have remained relatively stable, with some quarters seeing slight increases and others modest declines. And as illustrated by the chart below, the chain’s reduced fleet has posted modest same-store visit gains through much of this year, suggesting that the company’s remaining stores may be well-positioned for a turnaround.
Against this backdrop, plans to merge Kirkland’s real estate footprint with the trust and recognition of BBB offer significant promise. The pie chart below offers a reminder of just how influential Bed Bath & Beyond once was: In 2019, BBB accounted for nearly one-fourth of all visits to the home furnishings sector nationwide, far outpacing rivals. While the company’s bankruptcy in 2023 suggested that brand power alone couldn’t offset operational missteps, the name still carries significant weight with consumers. For Kirkland’s, this partnership could provide the spark it needs for renewed growth.
The combination of Kirkland’s streamlined fleet and BBB’s brand equity creates a compelling recipe for revival. With the right execution – balancing nostalgia with modern retail practices – this collaboration could transform a fading chain into a leader once more.
To see up-to-date retail traffic trends, visit our free tools.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Homewares and home decor chains have seen their share of ups and downs over the past few years, from pandemic highs to a discretionary retail slowdown – but some chains, especially high-end ones, are thriving. We took a look at visit data to four retailers – Restoration Hardware (RH), Le Creuset, and Sur La Table – to see what the visit data and demographics reveal about the segment.
Homewares are having a cultural moment – a shift that first gained momentum during the pandemic, when people stuck at home began investing deeply in their living spaces. Since then, social media’s influence has helped lifestyle-forward brands like RH and Le Creuset gain cultural cachet – and visits to these retailers have significantly outpaced the broader home improvement sector, as shown in the chart below.
This resilience – especially amid a broader retail slowdown – underscores how home decor and kitchenware are evolving into status and lifestyle symbols, with culinary aesthetics even finding expression in decor trends.
Although RH, Sur La Table, and Le Creuset all compete in the premium home goods segment, their different brand identities attract distinct audiences and lead to very different in-store behaviors.
RH and Sur La Table attract some of the most affluent, luxury-oriented shoppers in retail and consistently post long dwell times. Both brands use their store fleets not just as showrooms, but as platforms for high-margin services and experiences that extend engagement and drive revenue between product cycles.
Many flagship RH stores include a fine-dining restaurant, and the chain ties complimentary design consultations to a paid annual membership – both of which may resonate with younger “Educated Urbanites” who value elevated dining experiences and expert guidance as they furnish their first homes. Sur La Table, by contrast, generates fee-based revenue from cooking classes and curated international culinary trips, offerings that appeal most to “Booming with Confidence” households – prosperous, established couples eager to invest in premium food and travel experiences. By tailoring experiential services to the distinct aspirations of their core audiences, RH and Sur La Table demonstrate how luxury retailers can extend brand relevance, and sustain growth beyond traditional product sales.
Le Creuset, by contrast, follows a more sales-driven model. With a lower share of high-income households, the brand reaches aspirational, luxury-adjacent shoppers who may have less discretionary income for premium experiences. Store activations such as Factory-to-Table events are designed primarily to drive transactions rather than prolong visits. Le Creuset also over-indexes among “Singles and Starters” – younger, upwardly mobile shoppers who frequently discover the brand on social media. This group tends to conduct heavy online research before visiting, leading to shorter, purpose-driven trips where shoppers arrive ready to buy.
Together, the patterns suggest two distinct playbooks: RH and Sur La Table use experience to lengthen visits and monetize engagement between product cycles, while Le Creuset relies on highly considered, research-led purchases that translate into shorter, purpose-driven store trips.
The success of RH, Sur La Table, and Le Creuset highlights that there is no single formula for winning in luxury retail. Some brands lean on immersive experiences that extend and monetize engagement. Others focus on sales-driven activations that convert researched shoppers. What unites them is a sharp alignment between strategy and the values and behaviors of their core audiences – a positioning that enables them to thrive even amid broader retail headwinds.
For more retail data, visit our free tools.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
The pandemic and economic headwinds that marked the past few years presented the multi-billion dollar hotel industry with significant challenges. But five years later, the industry is rallying – and some hotel segments are showing significant growth.
This white paper delves into location analytics across six major hotel categories – Luxury Hotels, Upper Upscale Hotels, Upscale Hotels, Upper Midscale Hotels, Midscale Hotels, and Economy Hotels – to explore the current state of the American hospitality market. The report examines changes in guest behavior, personas, and characteristics and looks at factors driving current visitation trends.
Overall, visits to hotels were 4.3% lower in Q2 2024 than in Q2 2019 (pre-pandemic). But this metric only tells part of the story. A deeper dive into the data shows that each hotel tier has been on a more nuanced recovery trajectory.
Economy chains – those offering the most basic accommodations at the lowest prices – saw visits down 24.6% in Q2 2024 compared to pre-pandemic – likely due in part to hotel closures that have plagued the tier in recent years. Though these chains were initially less impacted by the pandemic, they were dealt a significant blow by inflation – and have seen visits decline over the past three years. As hotels that cater to the most price-sensitive guests, these chains are particularly vulnerable to rising costs, and the first to suffer when consumer confidence takes a hit.
Luxury Hotels, on the other hand, have seen accelerated visit growth over the past year – and have succeeded in closing their pre-pandemic visit gap. Upscale chains, too, saw Q2 2024 visits on par with Q2 2019 levels. As tiers that serve wealthier guests with more disposable income, Luxury and Upscale Hotels are continuing to thrive in the face of headwinds.
But it is the Upper Midscale level – a tier that includes brands like Trademark Collection by Wyndham, Fairfield by Marriott, Holiday Inn Express by IHG Hotels & Resorts, and Hampton by Hilton – that has experienced the most robust visit growth compared to pre-pandemic. In Q2 2024, Upper Midscale Hotels drew 3.5% more visits than in Q2 2019. And during last year’s peak season (Q3 2023), Upper Midscale hotels saw the biggest visit boost of any analyzed tier.
As mid-range hotels that still offer a broad range of amenities, Upper Midscale chains strike a balance between indulgence and affordability. And perhaps unsurprisingly, hotel operators have been investing in this tier: In Q4 2023, Upper Midscale Hotels had the highest project count of any tier in the U.S. hotel construction and renovation pipeline.
The shift in favor of Upper Midscale Hotels and away from Economy chains is also evident when analyzing changes in relative visit share among the six hotel categories.
Upper Midscale hotels have always been major players: In H1 2019 they drew 28.7% of overall hotel visits – the most of any tier. But by H1 2024, their share of visits increased to 31.2%. Upscale Hotels – the second-largest tier – also saw their visit share increase, from 24.8% to 26.1%.
Meanwhile, Economy, Midscale, and Upper Upscale Hotels saw drops in visit share – with Economy chains, unsurprisingly, seeing the biggest decline. Luxury Hotels, for their parts, held firmly onto their piece of the pie, drawing 2.8% of visits in H1 2024.
Who are the visitors fueling the Upper Midscale visit revival? This next section explores shifts in visitor demographics to four Upper Midscale chains that are outperforming pre-pandemic visit levels: Trademark Collection by Wyndham, Holiday Inn Express by IHG Hotels & Resorts, Fairfield by Marriott, and Hampton by Hilton.
Analyzing the captured markets* of the four chains with demographics from STI: Popstats (2023) shows variance in the relative affluence of their visitor bases.
Fairfield by Marriott drew visitors from areas with a median household income (HHI) of $84.0K in H1 2024, well above the nationwide average of $76.1K. Hampton by Hilton and Trademark Collection by Wyndham, for their parts, drew guests from areas with respective HHIs of $79.6K and $78.5K – just above the nationwide average. Meanwhile, Holiday Inn Express by IHG Hotels & Resorts drew visitors from areas below the nationwide average.
But all four brands saw increases in the median HHIs of their captured markets over the past five years. This provides a further indication that it is wealthier consumers – those who have had to cut back less in the face of inflation – who are driving hotel recovery in 2024.
(*A chain’s captured market is obtained by weighting each Census Block Group (CBG) in its trade area according to the CBG’s share of visits to the chain – and so reflects the population that actually visits the chain in practice.)
Much of the Upper Midscale visit growth is being driven by chain expansion. But in some areas of the country, the average number of visits to individual hotel locations is also on the rise – highlighting especially robust growth potential.
Analyzing visits to existing Upper Midscale chains in four metropolitan areas with booming tourism industries – Salt Lake City, UT, Palm Bay, FL, San Diego, CA, and Richmond, VA – shows that these markets feature robust untapped demand.
Utah, for example, has emerged as a tourist hotspot in recent years – with millions of visitors flocking each year to local destinations like Salt Lake City to see the sights and take in the great outdoors. And Upper Midscale hotels in the region are reaping the benefits. In H1 2024, the overall number of visits to Upper Midscale chains in Salt Lake City was 69.4% higher than in H1 2019. Though some of this increase can be attributed to local chain expansion, the average number of visits to each individual Upper Midscale location in the area also rose by 12.5% over the same period.
Palm Bay, FL (the Space Coast) – another tourist favorite – is experiencing a similar trend. Between H1 2019 and H1 2024, overall visits to local Upper Midscale hotel chains grew by 36.4% – while the average number of visits per location increased a substantial 16.9%. Given this strong demand, it may come as no surprise that the area is undergoing a hotel construction boom. Upper Midscale hotels in other areas with flourishing tourism sectors, like San Diego, CA and Richmond, VA, are seeing similar trends, with increases in both overall visits and and in the average number of visits per location.
Though Economy chains have underperformed versus other categories in recent years, the tier does feature some bright spots. Some extended-stay brands in the Economy tier – hotels with perks and amenities that cater to the needs of longer-stay travelers – are succeeding despite category headwinds.
Choice Hotels’ portfolio, for example, includes WoodSpring Suites, an Economy chain offering affordable extended-stay accommodations in 35 states. In H1 2024, the chain drew 7.7% more visits than in the first half of 2019 – even as the wider Economy sector continued to languish. InTown Suites, another Economy extended stay chain, saw visits increase by 8.9% over the same period.
And location intelligence shows that the success of these two chains is likely being driven, in part, by their growing appeal to young, well-educated professionals. In H1 2019, households belonging to Spatial.ai: PersonaLive’s “Young Professionals” segment made up 9.6% of WoodSpring Suites’ captured market. But by H1 2024, the share of this group jumped dramatically to 13.3%. At the same time, InTown Suites saw its share of Young Professionals increase from 12.0% to 13.4%.
Whether due to an affinity for prolonged “workcations” (so-called “bleisure” excursions) or an embrace of super-commuting, younger guests have emerged as key drivers of growth for the extended stay segment. And by offering low–cost accommodations that meet the needs of these travelers, Economy chains can continue to grow their share of the pie.
The hospitality industry recovery continues – led by Upper Midscale Hotels, which offer elevated experiences that don’t break the bank. But today’s market has room for other tiers as well. By keeping abreast of local visitation patterns and changing consumer profiles, hotels across chain scales can personalize the visitor experience and drive customer satisfaction.
The past few years have provided the tourism sector with a multitude of headwinds, from pandemic-induced lockdowns to persistent inflation and a rise in extreme weather events. But despite these challenges, people are more excited than ever to travel – more than half of respondents to a recent survey are planning on increasing their travel budgets in the coming months.
And while revenge travel to overseas destinations is still very much alive and well, the often high costs associated with traveling abroad are shaping the way people choose to travel. Domestic travel and tourism are seeing significant growth as more affordable alternatives.
This white paper takes a closer look at two of the most popular domestic tourism destinations in the country – New York City and Los Angeles. Over the past year, both cities have continued to be leading tourism hotspots, offering a wealth of attractions for visitors. What does tourism to these two cities look like in 2024, and what has changed since before the pandemic? How have inflation and rising airfare prices affected the demographics and psychographics of visitors to these major hubs?
Analyzing the distribution of domestic tourists across CBSAs nationwide from May 2023 to April 2024 reveals New York and Los Angeles to be two of the nation’s most popular destinations. (Tourists include overnight visitors staying in a given CBSA for up to 31 days).
The New York-Newark-Jersey City, NY-NJ-PA metro area drew the largest share of domestic tourists of any CBSA during the analyzed period (2.7%), followed closely by the Los Angeles-Long Beach-Anaheim, CA CBSA (2.5%). Other domestic tourism hotspots included Orlando-Kissimmee-Sanford, FL (tied for second place with 2.5% of visitors), Dallas-Fort Worth-Arlington, TX (1.9%), Las Vegas-Henderson-Paradise, NV (1.8%), Miami-Fort Lauderdale-Pompano Beach, FL (1.8%), and Chicago-Naperville, Elgin, IL-IN-WI (1.6%).
The Big Apple. The City That Never Sleeps. Empire City. Whatever it’s called, New York City remains one of the most well-known tourist destinations in the world. And for many Americans, New York is the perfect place for an extended weekend getaway – or for a multi-day excursion to see the sights.
But where do these NYC-bound vacationers come from? Diving into the data on the origin of visitors making medium-length trips to New York City (three to seven nights) reveals that increasingly, these domestic tourists are coming from nearby metro areas.
Between 2018-2019 and 2023-2024, for example, the number of tourists visiting New York City from the Philadelphia metro area increased by 19.2%.
The number of tourists coming from the Boston and Washington, D.C metro areas, and from the New York CBSA itself (New York-Newark-Jersey City, NY-NJ-PA) also increased over the same period.
Meanwhile, further-away CBSAs like San Francisco-Oakland-Berkeley, CA, Atlanta-Sandy Springs-Alpharetta, GA, and Miami-Fort Lauderdale-Pompano Beach, FL fed fewer tourists to NYC in 2023-2024 than they did pre-pandemic. It seems that residents of these more distant metro areas are opting for vacation destinations closer to home to avoid the high costs of air travel.
Diving even deeper into the characteristics of visitors taking medium-length trips to New York City reveals another demographic shift: Tourists staying between three and seven nights in the Big Apple are skewing younger.
Between 2018-2019 and 2023-2024, the share of visitors to New York City from areas with median ages under 30 grew from 2.1% to 4.5%. Meanwhile, the share of visitors from areas with median ages between 31 and 40 increased from 34.3% to 37.7%.
The impact of this trend is already being felt in the Big Apple, with The Broadway League reporting that the average age of audiences to its shows during the 2022- 2023 season was the youngest it had been in 20 seasons.
The shift towards younger tourists can also be seen when examining the psychographic makeup of visitors to popular attractions in New York City. Analyzing the captured markets of major NYC landmarks with data from Spatial.ai’s PersonaLive dataset reveals an increase in households belonging to the “Educated Urbanites” segment between 2018-2019 and 2023-2024.
These well-educated, young singles are increasingly visiting iconic NYC venues such as the Whitney Museum of American Art, The Metropolitan Museum of Art, The American Museum of Natural History, and the Statue of Liberty. This shift highlights the growing popularity of these attractions among young, educated singles, reflecting a broader trend of increased domestic tourism among this demographic.
New York City’s tourism sector is adapting to meet the changing needs of travelers, fueled increasingly by younger visitors who may be unable to take a costly international vacation. How have travel patterns to Los Angeles changed in response to increasing travel costs?
While New York City is the East Coast’s tourism hotspot, Los Angeles takes center stage on the West Coast. And as overseas travel has become increasingly out of reach for Americans with less discretionary income, the share of domestic tourists originating from areas with lower HHIs has risen.
Before the pandemic, 57.6% of visitors to LA came from affluent areas with median household incomes (HHIs) of over $90K/year. But by 2023-2024, this share decreased to 50.7%. Over the same period, the share of visitors from areas with median HHIs between $41K and $60K increased from 9.7% to 12.5%, while the share of visitors from areas with HHIs between $61K and $90K rose from 32.1% to 35.8%.
Diving into the psychographic makeup of visitors to popular Los Angeles attractions – Universal Studios Hollywood, Disneyland California, the Santa Monica Pier, and Griffith Observatory – also reflects the above-mentioned shift in HHI. The captured markets of these attractions had higher shares of middle-income households belonging to the “Family Union” psychographic segment in 2023-2024 than in 2018-2019.
Experian: Mosaic defines this segment as “middle income, middle-aged families living in homes supported by solid blue-collar occupations.” Pre-pandemic, 16.0% of visitors to Universal Studios Hollywood came from trade areas with high shares of “Family Union” households. This number jumped to 18.8% over the past year. A similar trend occurred at Disneyland, Santa Monica Pier, and Griffith Observatory.
And like in New York City, growing numbers of visitors to Los Angeles appear to be coming from nearby areas. Between 2018-2019 and 2023-2024, the share of in-state visitors to major Los Angeles attractions increased substantially – as people likely sought to cut costs by keeping things local.
Pre-pandemic, for example, 68.9% of visitors to Universal Studios Hollywood came from within California – a share that increased to 72.0% over the past year. Similarly, 59.7% of Griffith Observatory visitors in 2018-2019 came from within the state – and by 2023-2024, that number grew to 64.7%.
Even when times are tight, people love to travel – and New York and Los Angeles are two of their favorite destinations. With prices for airfare, hotels, and dining out increasing across the board, younger and more price-conscious households are adapting, choosing to visit nearby cities and enjoy attractions closer to home. And as the tourism industry continues its recovery, understanding emerging visitation trends can help stakeholders meet travelers where they are.
The positive retail momentum observed in Q1 2024 continued into Q2 – as stabilizing prices and a strong job market fostered cautious optimism among consumers. Year-over-year (YoY) retail foot traffic remained elevated throughout the quarter, with June in particular seeing significant weekly visit boosts ranging from 4.7% to 8.5%.
The robustness of the retail sector in Q2 was also highlighted by positive visit growth during the quarter’s special calendar occasions, including Mother’s Day (the week of May 6th) and Memorial Day (the week of May 27th). And though consumer spending may moderate as the year wears on, retail’s strong Q2 showing offers plenty of room for optimism ahead of back-to-school sales and other summer milestones.
On a quarterly basis, overall retail visits rose 4.2% in Q2. And diving into specific categories shows that value continued to reign supreme, with discount and dollar stores seeing the most robust YoY visit growth (11.2%) of any analyzed category.
Other essential goods purveyors, such as grocery store chains (7.6%) and superstores (4.6%), also outperformed the overall retail baseline. And fitness – a category deemed essential by many health-conscious consumers – outpaced overall retail with a substantial 6.0% YoY foot traffic increase.
The decidedly more discretionary home improvement industry performed less well than overall retail in Q2 – but in another sign of consumer resilience, it too experienced a YoY visit uptick. And overall restaurant foot traffic increased 2.6% YoY.
Discount and dollar stores enjoyed a strong Q2 2024, maintaining YoY visit growth above 10.0% for six out of the quarter’s 13 weeks. Only during the week of April 1st did the category see a temporary decline, likely the result of an Easter calendar shift. (The week of April 1st 2024 is being compared to the week of April 3rd, 2023, which included the run-up to Easter)
Some of this growth can be attributed to the continued expansion of segment leaders like Dollar General. But the category has also been bolstered by the emphasis consumers continue to place on value in the face of still-high prices and economic uncertainty.
Dollar General, which has been expanding both its store count and its grocery offerings, saw YoY visits increase between 9.1% and 15.9% throughout the quarter. Affordable-indulgence-oriented Five Below, which has also been adding locations at a brisk clip, saw YoY visits increase between 4.9% and 18.8%.
And though Dollar Tree has taken steps to rightsize its Family Dollar brand, the company’s eponymous banner – which caters to middle-income consumers in suburban areas – continued to grow both its store count and its visits in Q2.
Grocery store chains also performed well in Q2 2024 – experiencing strongly positive foot traffic growth throughout the quarter. Though the sector continues to face its share of challenges, stabilizing food-at-home prices and improvements in employee retention and supply chain management have helped propel the industry forward.
Diving into the performance of specific chains shows that within the grocery segment, too, price was paramount in Q2 2024 – with limited-assortment value grocery stores like Aldi and Trader Joe’s leading the way.
Traditional chains H-E-B and Food Lion (owned by Ahold Delhaize) – both of which are known for relatively low prices – outperformed the wider grocery sector with respective YoY foot traffic boosts of 11.4% and 8.7%. But ShopRite, Safeway (owned by Albertsons), Kroger, and Albertsons also drew more visits in Q2 2024 than in the equivalent period of last year.
Fitness has proven to be relatively inflation-proof in recent years – thriving even in the face of reduced discretionary spending and consumer cutbacks. Indeed, rising prices may have actually helped boost gym attendance, as people sought to squeeze the most value out of their monthly fees and replace pricy outings with already-paid-for gym excursions.
And despite lapping a remarkably strong 2023, visits to gyms nationwide remained elevated YoY in Q2 2024.
Diving into the data for some of the nation’s leading gyms shows that today’s fitness market has plenty of room at the top. Planet Fitness, 24 Hour Fitness, Life Time Fitness, Orangetheory Fitness, and LA Fitness all experienced YoY visit growth in Q2 2024 – reflecting consumers’ enduring interest in all things wellness-related.
But it was EōS Fitness and Crunch Fitness – two value gyms that have been pursuing aggressive expansion strategies – that really hit it out of the park, with respective YoY foot traffic increases of 23.4% and 21.4%.
The week of April 1st saw a decline in YoY visits to superstores – likely attributable to the Easter calendar shift noted above. But the category quickly rallied, and with back-to-school shopping and major superstore sales events coming up this July, the category appears poised to enjoy continued success throughout the summer.
Within the superstore category, wholesale clubs continued to stand out – with Costco Wholesale, Sam’s Club and BJ’s Wholesale Club enjoying YoY foot traffic growth ranging from 12.0% to 7.4%. But Target and Walmart also impressed with 4.6% and 4.0% YoY visit increases.
Inflation, elevated interest rates, and a sluggish real estate market have created a perfect storm for the home improvement industry, with spending on renovations in decline. The accelerated return to office has likely also taken its toll on the category, as people spend more time outside the home and have less availability to immerse themselves in DIY projects.
But despite these challenges, weekly YoY foot traffic to home improvement and furnishing chains remained elevated throughout much of the Q2 – with June and April seeing mostly positive YoY visit growth, and May hovering just below 2023 levels. This (modest) visit growth may be driven by consumers loading up on supplies for necessary home repairs, or by shoppers seeking materials for smaller projects. And given the importance of Q2 for the home improvement sector, this largely positive snapshot may offer some promise of good things to come.
Some chains within the home improvement category continued to perform especially well in Q2 2024 – with rapidly expanding, budget-oriented Harbor Freight Tools leading the pack. But Ace Hardware, Menards, The Home Depot, and Lowe’s also saw foot traffic increases in Q2, showcasing the category’s resilience in the face of headwinds.
Restaurants – including full-service restaurants (FSR), quick-service restaurants (QSR), fast-casual chains, and coffee chains – lagged behind grocery stores and other essential goods retailers in Q2 2024, as price-sensitive consumers prioritized needs over wants and ate at home more often.
Still, YoY restaurant foot traffic remained up throughout most of the quarter. And impressively, the sector saw a YoY visit uptick during the week of Mother’s Day (the week of May 6th, 2024, compared to the week of May 8th, 2023) – an important milestone for FSR.
The restaurant industry’s YoY visit growth was felt across segments – though fast-casual and coffee chains experienced the biggest visit boosts. Like in Q1 2024, fast-casual restaurants hit the sweet spot between indulgence and affordability, outpacing QSR in the wake of fast food price hikes. And building on the positive YoY trendline that began to emerge last quarter, full-service restaurants finished Q2 2024 with a 1.4% YoY visit uptick.
Chain expansion was the name of the restaurant game in Q2 2024, with several chains that have been growing their footprints outperforming segment averages – including CAVA, Chipotle Mexican Grill, Ziggi’s Coffee, California-based Philz Coffee, Raising Cane’s, Whataburger, and First Watch. Chili’s Grill and Bar also outpaced the full-service category average, aided by the revamping of its “3 for Me” menu.
Retailers and restaurants in Q2 2024 continued to face plenty of challenges, from inflation to rising labor costs and volatile consumer confidence. But foot traffic trends across industries – including both essential goods purveyors like grocery stores and more discretionary categories like home improvement and restaurants – suggest plenty of room for cautious optimism as 2024 wears on.
