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Boot Barn and DSW: Stepping Up Their Game
Dive into the data to see how Boot Barn and DSW fared in Q3 2024 – and what they can expect this holiday season.
Maytal Cohen
Oct 24, 2024
4 minutes

The holiday shopping season is nearly upon us – and one category that always benefits from holiday sales is apparel. So with Q4 underway, we checked in western wear leader Boot Barn and discount footwear chain DSW (Design Shoe Warehouse, owned by Designer Brands, Inc.) to see how they fared in Q3 2024 – and what awaits them as Black Friday approaches. 

A Step Up in Visits

Boot Barn and DSW – two very different shoe retailers – have been thriving in recent months. Since May 2024, the two chains have seen sustained monthly year-over-year (YoY) visit growth, finishing out Q3 2024 with visit upticks of 10.8% (Boot Barn) and 10.5% (DSW).

Boot Barn and DSW YoY growth from Jan. '24 to Sep. '24 shows significant growth in Q3

For Boot Barn in particular, Q3’s robust visit growth was at least partially driven by the chain’s aggressive expansion strategy: Between July 2023 and June 2024, Boot Barn opened some 50 new stores – and plans to open dozens more over the coming year. But foot traffic data also shows that the chain has succeeded in growing its footprint without significantly diluting traffic at existing locations. During Q3, the average number of visits to each Boot Barn location dipped just slightly below 2023 levels (2.8%), even as YoY visits to the chain surged by 10.8%. 

DSW, for its part saw significant YoY visit growth throughout Q3, despite a store count that has remained relatively stable. As a store that offers shoppers access to high-quality, name-brand products at affordable prices, DSW lets consumers trade down while splurging at the same time. 

Size Isn’t Everything

DSW isn’t called a warehouse for nothing. The typical DSW store spans about 25,000 square feet (though the chain has begun experimenting with smaller formats) – compared to just 12,000 - 14,000 for Boot Barn. But despite the smaller size of Boot Barn’s locations, visitors to the western wear chain tend to spend more time in-store than visitors to DSW. Since 2022, average visitor dwell times at Boot Barn have ranged between 34.9 and 35.8 minutes, while dwell times at DSW have hovered between 32.1 and 32.8 minutes. 

Customers at DSW may be more likely to know in advance what they’re looking for, making a bee-line for the discounted footwear they’ve been waiting to get their hands on. Visitors to Boot Barn, on the other hand, may spend more time browsing the brand’s wider selection of merchandise. 

The difference in visitor dwell times may also be partially due to Boot Barn’s firmer positioning as a weekend destination: Over the past twelve months (October 2023 - September 2024), 59.5% of visits to Boot Barn took place between Fridays and Sundays, compared to 56.3% for DSW. 

Still, visitors to both chains tend to remain in-store for more than half an hour – revealing a highly engaged customer base eager to explore the brands’ varied offerings.

Average Dwell time for Boot Barn and DSW in 2022, 2023 and 2024 YTD shows Boot Barn dwell time is higher

Different Seasonal Rhythms

With a strong Q3 2024 under their belts, what can DSW and Boot Barn expect this holiday season? 

Looking at weekly fluctuations in visits to Boot Barn and DSW in 2022 and 2023 – compared to yearly weekly averages – reveals another striking difference between the two chains: Visits to Boot Barn peak in November and December each year, as customers descend upon the chain to purchase western-themed gifts for loved ones. DSW, on the other hand, sees greater visit boosts in spring, perhaps buoyed by shoppers updating their wardrobes in anticipation of warmer weather.

Weekly visits compared to yearly weekly visit average shows Boot Barn Experiences a Major Holiday Visit Surge, While DSW Foot Traffic Peaks in the Spring

But zooming in on the two chains’ busiest days of the year tells a somewhat different story. Even though DSW experiences a more muted holiday shopping season, the shoe leader – like Boot Barn – draws its biggest crowds of the year on Black Friday. On November 24th, 2023, visits to DSW jumped 134.5% compared to the chain’s daily average for the 12-month period from October 2023 to September 2024 – a smaller spike than that seen by Boot Barn, but significant nonetheless. 

After that, however, the chain’s visitation patterns diverged. For DSW, the next eight busiest days of the year were all Saturdays in Spring – including the Saturday before Mother’s Day (May 11th) and the Saturday before Easter (March 30th). For Boot Barn, on the other hand, December shopping days – including Super Saturday (December 23rd) – drove the biggest foot traffic spikes.

Boot Barn and DSW Both Draw Their Biggest Crowds on Black Friday – But Their Next-Busiest Days Differ Widely

A Slice of Success

With holiday shopping just around the corner, DSW and Boot Barn both appear poised to enjoy a healthy Q4 – each in their own way. Which other footwear and apparel brands are likely to succeed this holiday season? 

Follow Placer.ai's data-driven retail analyses to find out.

This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.

Article
Target’s October Circle Week: A Data-Driven Snapshot
What can location analytics tell us about how this year’s October Target Circle Week resonated with consumers? We dove into the data to find out. 
Lila Margalit
Oct 23, 2024
3 minutes

Holiday shopping creep is upon us once again. Though Black Friday is still several weeks away, a shorter holiday shopping window (just 27 days between Thanksgiving and Christmas) has many retailers more eager than ever to get the ball rolling. And with Amazon’s October Prime Big Deal Days the focus of much consumer excitement, major brick-and-mortar players like Walmart, Target, and Best Buy have launched important fall sales events of their own.

Among these pre-holiday promotions, Target’s October Circle Week stands out as a favorite, offering millions of shoppers deep discounts across a wide range of categories, from household essentials to early holiday gifts. What can location analytics tell us about how this year’s Circle Week (October 6th-12th) resonated with consumers? We dove into the data to find out. 

Right on Target

Looking first at weekly year-over-year (YoY) visits to Target shows the power of this major sales event to get shoppers moving. Following a successful back-to-school shopping season, visits began to taper off in September. But during the week of October 7th, which included most of Circle Week, visits began to trend back upwards – perhaps signaling consumer responsiveness to early holiday discounts.

Visits for August 5 '24 - October 7 '24 compared to 2023 shows a 1.8% increase in traffic for circle week at Target

A more direct comparison between this year’s fall Target Circle Week and the one held in October 2023 (October 1st to 7th of last year) shows foot traffic up 0.7% YoY, further highlighting consumer resilience in 2024. Though the increase is a modest one, it is no small feat in a retail environment still characterized by high prices and cautious consumer sentiment.

A Nuanced Regional Story 

Drilling down deeper into the data for different regions of the country paints a somewhat more nuanced picture. While in some areas of the country – particularly the Midwest and Northeast – Target Circle Week drew fewer visits this year than last (in most cases a decline of less than 3.0%), in others foot traffic increased substantially. In major southern markets like Texas and Florida, visits rose 4.2% and 3.8%, respectively. South Carolina, which has emerged as a major domestic migration hotspot in recent years, saw traffic jump an impressive 12.6%. And in California, Target’s biggest market, visits increased 1.0% YoY.

Visits to Target on 2024 Fall Circle Week (Oct. 6-12), Compared to 2023 Fall Circle Week (Oct. 1-7) shows Target Sees Biggest YoY Circle Week Visit Boosts in South and West

A Weekend Affair

But consumer behavior during Target Circle Week doesn’t just vary across regions – it also changes throughout the week-long sale period. 

In both 2023 and 2024, Target’s October Circle Week started with a bang, as eager customers flocked to the chain to get first dibs on special sale items. Visits on launch day increased 5.0% in 2023 and 4.6% in 2024, compared to a January 1st to October 13th daily visit average. Activity then tapered off during the work week, with Monday - Thursday visits hovering just below daily visit averages for those days of the week. But on Friday and Saturday, foot traffic picked up again as shoppers utilized their time off to hit the sales.

Target Sees Visit Bumps on First Days of October Circle Week Sales Events – and Then Again on the Weekends  Daily Visits to Target on October Circle Weeks Relative to Jan. 1 - Oct. 13 Daily Averages

 

Holidays Ahead

Early October holiday sales are quickly becoming de rigueur – and an important bellwether of overall Q4 performance. Target’s successful Circle Week this fall signals consumer resilience in the face of headwinds – though engagement levels varied throughout the country. How will the all-important Q4 continue to play out for brick-and-mortar retailers this year? 

Follow Placer.ai’s data-driven retail analyses to find out. 

This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.

Article
Chipotle, Shake Shack & Wingstop: Dining Success in Q3 2024
Chipotle, Wingstop, and Shake Shack have emerged as restaurant leaders, thriving and outperforming the wider fast-casual and quick-service restaurant (QSR) categories. How did these chains perform in Q3 2024? We dove into the data to find out. 
Bracha Arnold
Oct 22, 2024
3 minutes

Chipotle, Wingstop, and Shake Shack have emerged as restaurant leaders, thriving and outperforming the wider fast-casual and quick-service restaurant (QSR) categories. How did these chains perform in Q3 2024? We dove into the data to find out. 

Foot Traffic Shows No Signs Of Slowing

Chipotle, Wingstop, and Shake Shack have become some of the most popular dining chains in the nation, each within its own respective niche: Chipotle excels at health-focused Tex-Mex meals, Wingstop serves up chicken wings and other game-day style dishes, and Shake Shack is known for its burgers and frozen custards. All three chains are leaning into growing demand for their offerings by adding new restaurants at a brisk clip. And for all three, the investment in fleet expansion is paying off, driving double-digit YoY visit growth.  

Of the three chains, Wingstop enjoyed the strongest YoY growth between June and September of this year, with visits rising 16.5% to 33.5% throughout the analyzed period. Shake Shack, for its part, saw visits increase between 12.4% and 25.9%. Meanwhile, Chipotle, continuing several years of visit growth, posted 10.0% to 12.9% YoY boosts. In contrast, the overall quick-service and fast-casual restaurant segments saw much more muted performance, with QSR visits hovering at or slightly below 2023 levels and fast-casual segments seeing modest visit upticks.

Monthly visits to Chipotle, Wingstop, Shake Shack, QSR category and Fast Casual shows those chains outperform both categories in growth from June - September 2024

Visit Per Locations Show Similar Growth Patterns

One key driver behind the significant foot traffic growth for these three chains is their aggressive expansion. Wingstop, which saw the largest year-over-year (YoY) increase in foot traffic, opened some 138 new restaurants in 2024 alone, and hopes to open around 300 by year’s end. Chipotle has also been expanding rapidly, with around 52 new stores in 2024 so far and more on the way. Shake Shack, aiming to open 80 new locations this year, is similarly focused on growth.

A closer look at shifts in the average number of visits to the chains’ individual locations shows that this expansion is being met with strong demand. Chipotle and Wingstop saw monthly YoY visit-per-location increases throughout the analyzed period, while Shake Shack saw increases between June and August and experienced just a minor dip in September. 

These foot traffic trends – both across the chains and at individual locations – indicate that the new stores are successfully attracting steady customer interest.

Chipotle, Wingstop, and Shake Shack Enjoy Elevated Monthly Visits Per Location Throughout 2024

Short Visits Drive More Growth

Another key factor driving success for the three chains is their pivot towards convenient takeaway options. Chipotle has focused on expanding its Chipotlane drive-thru service, while Wingstop has invested in an in-store digital platform meant to streamline the ordering process. And despite Shake Shack’s “anti fast-food” identity, the chain has also embraced drive-thrus and ordering kiosks to speed up service. 

The data suggests that consumers appreciate the increased convenience of these quicker  options: In Q3 2024, short visits (10 minutes or less) to Chipotle, Wingstop, and Shake Shack surged between 17.0% and 25.5% compared to Q3 2023. 

For Chipotle and Shake Shack, short visits increased significantly more than extended ones in Q3, likely due in part to the brands’ intense focus on drive-thrus: Of the 271 restaurants opened by Chipotle in 2023, 238 included Chipotlanes. And since adding its first drive-thru in 2022, Shake Shack has expanded this option to more than thirty locations. For Wingstop, longer visits increased somewhat more YoY than shorter ones – but in the wake of the chain’s rapid expansion, short and long visits both increased more than 20% YoY. 

Short Visits Are Major Drivers of Growth for Chipotle and Shake Shack; Wingstop Visitors Make Long and Short Visits to the Chain

Fast-Casual and Quick-Service Winners

Chipotle, Wingstop, and Shake Shack are succeeding, consistently increasing foot traffic and visits per location. Through strategic expansion and the adoption of drive-through and online ordering, these brands have firmly established their presence in the fast-casual and quick-service dining landscape.

Will the three restaurants continue to drive visit growth? Visit Placer.ai to find out.

This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.

Article
Playa Bowls and Tropical Smoothie Cafe: Berry Big Business
With Q3 2024 in the rearview mirror, we dove into the data to check in with two smoothie and bowl spots that are firmly in expansion mode – Playa Bowls and Tropical Smoothie Cafe. What lies behind their smashing success? And what awaits them in Q4? 
Lila Margalit
Oct 21, 2024
3 minutes

With Q3 2024 in the rearview mirror, we dove into the data to check in with two smoothie and bowl spots that are firmly in expansion mode – Playa Bowls and Tropical Smoothie Cafe. What lies behind their smashing success? And what awaits them in Q4? 

We dove into the data to find out. 

Smooth(ie) Sailing

Looking first at quarterly YoY visit trends shows both Playa Bowls and Tropical Smoothie Cafe  experiencing substantial year-over-year visit growth during the first three quarters of 2024 – driven in part by their rapidly growing fleets. In Q1 2024, Playa Bowls – recently acquired by Sycamore Partners – saw a YoY foot traffic jump of 8.7%. And Tropical Smoothie Cafe, acquired by Blackstone this year, saw a YoY visit boost of 8.7%. For both chains, this positive trajectory continued, though at a more moderate pace, through Q3 2024.

Quarterly YoY visits compared to 2023 for Playa Bowls and Tropical Smoothie Cafe

Juice in a Jiffy

What's behind the fast expansion and visit growth of these smoothie leaders? With high food prices still weighing on consumers, and health still top of mind for many, brands that provide nutritious, affordable indulgences are poised to win. Those that do so while meeting the rising demand for quick and convenient dining options are especially well-positioned to thrive. 

And drilling down deeper into the data for Playa Bowls and Tropical Smoothie Cafe shows that the two chains’ outsize success is being fueled, in large part, by customers dropping by for a quick pick-me-up on the go, rather than a sit-down meal.

In Q3 2024, the number of short visits to Playa Bowls (i.e. those lasting less than 10 minutes) increased 9.4% YoY, while longer visits increased just 4.5%. (In Q3 2024, short visits accounted for 31.2% of visits to Playa Bowls, compared with 30.3% in Q3 2023). This suggests that robust demand for off-premises dining has emerged as a major driver of growth for the brand.

A similar trend emerged at Tropical Smoothie Cafe, where nearly half of all Q3 2024 visits (48.4%) lasted less than 10 minutes – likely due to the chain’s ubiquitous drive-thrus. Short visits to Tropical Smoothie Cafe increased 6.0% YoY in Q3, while more extended visits increased 3.3%.

Visits over and under 10 minutes for Q3 2024 compared to 2023 for Playa bowls and Tropical Smoothie cafe show short visits are driving growth

Bowled Over by Offers

Playa Bowls and Tropical Smoothie Cafe have also fueled success by marking special calendar days with limited-time promotions. 

For Playa Bowls, for example, the busiest day of 2024 so far was April 6th – National Acai Day – when the juice bar offered rewards members $5 off any acai bowl. The promotion was wildly successful, fueling a remarkable 122.7% visit surge compared to a year-to-date (January to September) daily average. 

For Tropical Smoothie Cafe, it was National Flip Flop Day (yes, that’s a thing) that drew major crowds this year. On May 29th, 2024, the brand marked the occasion with free Island Punch Smoothies for guests who visited participating locations while wearing flip flops. And the promotion was a hit, generating enough excitement to drive a 94.0% visit spike for the brand.

Calendar driven promotions from both chains drive an increase in visits

Superfruit Surge

Successful harnessing of the growing demand for convenient, healthy, and affordable off-premises dining options together with unbeatable limited-time promotions have helped propel growth for both Playa Bowls and Tropical Smoothie Cafe.

Will visits to the two chains continue to surge in the months ahead? 

Follow Placer.ai’s data driven dining analyses to find out. 

This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.

Article
Takeaways from the 2024 Fast Casual Executive Summit
R.J. Hottovy
Oct 18, 2024
3 minutes

Most chains attending the 2024 Fast Casual Executive Summit in Denver acknowledged that this year has been difficult (unless you happen to be Chipotle, CAVA, or sweetgreen). We’ve highlighted a number of the challenges restaurant operators faced this past year, including inclement weather to start the year, the restaurant value wars of 2024, encroachment from other food retail channels, and the rising cost of operating a restaurant, which has resulted in increased bankruptcies. Our data validates this stance–our data shows that the fast casual category excluding the three aforementioned chains has seen year-over-year visitation declines.

Side by side view of the year over year change in monthly visits from jan - sept 2024 of fast casual and fast casual excluding chipotle, cava and sweetgreen

Why are these three chains outperforming? As we’ve discussed in the past, we believe it comes down to (1) innovation; and (2) operational excellence. Recently, we looked at the importance of Chipotle’s Chicken al Pastor relaunch for Q2 2024 sales trends, sweetgreen’s increase in comparable visits that was helped by the launch of Caramelized Garlic Steak as a protein option, and CAVA’s exceptionally strong visitation trends due the launch of grilled steak at the beginning of June. However, innovation is only part of the outperformance, as each of these chains have also done a great job integrating their digital ordering platforms and in-store assembly line efforts, allowing for greater customization (something consumers appear to be willing to pay a premium for) and driving some of the strongest throughput numbers we’ve observed with our data.

The executives we spoke to at this week’s event had a gameplan to overcome these challenges in 2025.

  • Navigating value wars.  Most operators we spoke to at the event acknowledged that the Restaurant Value Wars of 2024 and more promotional pricing by grocery stores/superstores, and increased competition from c-stores has been a headwind this year. Despite consumers being very deal-driven consumers, most fast casual operators we spoke to planned to follow in Chipotle, CAVA, and sweetgreen’s innovation to drive improved visits rather than utilizing bundled value meals.
  • Shift in consumer daypart preferences changes restaurant operations. Changes in consumers’ daily routines was a frequent topic at the event, including fewer visits during the early morning daypart, steady visit trends in the late morning, and early afternoon dayparts, but also an increase in dinner and late night dayparts (a topic we’ve looked at with Chipotle in the past as well). Some chains have reallocated labor or increasingly utilizing third-party delivery companies to accommodate these changes in demand.
Fast casual nationwide visits by daypart shows peak of visits are 12-3pm
  • “Familiarity” and its role in market expansion. One executive we spoke with believed “familiarity” was a key motivating factor for consumers in a more challenging macroeconomic environment. Put another way, consumers have less discretionary dollars after years of elevated food, rent, healthcare, and insurance inflation, so when they choose to dine out, they are turning to brands they are familiar with and trust. As such, this preference for familiar brands may be negatively impacting brands when they enter a new market. Historically speaking, a restaurant brand that opens a location in a new market expects to see 75% of the sales/visits that a location in an established market does. It varies by concept and market, but our data suggests that new restaurant visit trends are much lower for those chains that are expanding to new markets for the first time. Not surprising, many operators told us their 2025 expansion plans would focus more on in-filling existing markets rather than expanding to new markets.

Another executive told us that the currently challenging backdrop would ultimately make chains better operators. Not every chain can be Chipotle, CAVA, or sweetgreen, but there are still a lot of their strategies that restaurants can adopt to improve their own operations.

Article
Takeaways from Shoptalk Fall
Elizabeth Lafontaine
Oct 18, 2024
2 minutes

The inaugural Shoptalk Fall event brought a new energy to Chicago this week. The smaller format event allowed us to dive deeper into the trends across the retail industry and hear from key retail players about their initiatives and innovations across the industry.

One thing that is clear, retailers are bullish about physical retail. Many retailers shared plans for store openings in 2025, and there is a real focus on creating the right types of store formats and finding locations that are in line with a brand’s consumers.  We may truly be at a point of inflection from a channel perspective, and physical retail is likely to become a more important part of the equation.

There’s a real energy shift in the industry in regard to the importance of stores, and it’s refreshing to see. As the industry settles from the migration shifts of consumers during and after the pandemic, the opportunity for new stores to directly cater to these new groups of shoppers is immense.

Weekly year over year comparison for overall retail for Q3 2024

And it’s not just about the rise of physical retail, but the stories that retailers are able to tell through their offline channels. Retailers are actively focused on ways to eliminate friction for shoppers, arm store employees with more insights and tools and create experiences that forge lasting bonds with shoppers. We heard from Wayfair, Build-A-Bear Workshop, Michaels and Studs, who all referenced that differentiating experiences are driving loyalty and fostering long-term connections with consumers. Stores are an essential part of building and retaining brand equity with consumers.

The other key theme centers around none other than the consumer. The retail industry feels more customer centric than ever before, especially as we get further away from the pandemic. Retailers and brands recognize that today, the shopper is in the driver’s seat, and many initiatives and innovations center around providing the consumer with more power and knowledge. This is why we are hearing more about "micro-merchandising". Retailers need and can enhance their relevancy by understanding the unique demographics/psychographic differences and preferences of their individual locations.

Executives at McDonald’s provided more insight into the success of June 2023's immensely popular birthday celebration for Grimace, including the Grimace Shake; they built the concept around the idea that many consumers celebrate a birthday at McDonald’s restaurants, but from there they let consumers drive the conversation around the promotion on social media.

Impact of grimace shake on mcdonalds year over year change in weekly visits may '23 - july '23

We heard from many that word of mouth marketing is truly the key to success in retail today, and empowering consumers to share their thoughts and affinities with others in person or through social media platforms is driving engagement and adoption. Through the lens of foot traffic, we may see more consumers head to stores after hearing about them from others in their network. Marketing departments no longer consist of teams within an organization, but incorporate consumers as well.

Overall, we felt a lot of positivity from the industry about where we’re headed in the near term. As we see the slow rebound of the discretionary side of retail, new stores and innovations in the coming year and a consumer that still remains resilient despite many economic headwinds, the best might be ahead for the industry.

Reports
INSIDER
Report
How Malls Can Win in 2026
Dive into the latest traffic data to see how indoor malls, open-air centers, and outlets are performing this year – and the factors shaping success across formats.
Placer Research
April 2, 2026

Strategic Insights From the Report: 

1. Mall traffic is proving resilient across formats.

Indoor malls and open-air centers have posted consistent YoY visit growth, outlet declines have been modest, and early 2026 data shows renewed momentum across all three formats.

2. Performance is increasingly defined by the convenience–experience divide.

Growth in short visits and extended stays – alongside declines in mid-length trips – shows that consumers are gravitating toward trips with a clear purpose, favoring either efficiency or immersion.

3. Indoor malls are strengthening their role as experiential “third places.”

Rising dwell times and strong engagement from younger, contemporary households position indoor malls as leading destinations for longer, experience-driven trips. 

4. Open-air centers are winning the weekly routine.

A higher share of short, weekday visits – along with strong appeal among affluent families – underscores their role as convenient, essential retail hubs.

5. Outlet malls are at a crossroads.

As off-price and online alternatives erode their treasure-hunt advantage and long-distance visitation softens, outlets face a strategic choice between deepening local relevance and reinvesting in destination appeal.

6. Strategic clarity will determine the winners.

The malls that thrive will be those that intentionally optimize for convenience, experience, or a disciplined integration of both.

Here to Stay

Despite economic headwinds, intensifying e-commerce competition, and fragile consumer confidence, shopping centers continue to defy the “dead mall” narrative – reinventing themselves and, in many cases, thriving.

What can location analytics tell us about the state of the mall in 2026? Which trends and audiences are driving their performance – and how can operators and retailers best capitalize on the opportunities within the category?

Traffic Resilience

Over the past two years, both indoor malls and open-air shopping centers have posted consistent year-over-year (YoY) traffic growth. And while outlet malls experienced slight declines, the pullback was modest – signaling a period of stability rather than erosion.

Early 2026 data also points to continued momentum, with all three mall formats recording mid-single-digit YoY traffic gains in the first two months of the year. Although it’s still early days – and YoY comparisons in 2026 were boosted by an additional Saturday – the positive start suggests that the industry is entering the year on a solid footing.

The Convenience / Experience Divide

With e-commerce always within reach, hybrid work anchoring more consumers at home, and ongoing economic uncertainty influencing spending decisions, trips to physical stores are becoming more intentional. Shopping center visit data reflects this shift as well, with growth in both quick convenience visits and extended experiential outings – alongside a decline in mid-length trips.

In 2025, quick trips (under 30 minutes) increased across all formats, underscoring malls’ growing role as convenient, high-utility destinations for picking up an online order, grabbing a quick bite, or making a targeted purchase. At the same time, extended visits of more than 75 minutes increased at indoor malls and open-air centers, reflecting sustained appetite for immersive, experiential outings.

Meanwhile, mid-length visits (between 30 and 75 minutes) lagged across formats – falling indoor malls and outlet malls and remaining flat at open-air centers – suggesting shoppers are losing patience with undifferentiated trips that lack a clear purpose. 

Still, although short visits increased year over year across all mall types, and long visits increased for both indoor malls and open-air centers, the distribution of dwell time varies by format. Short visits make up a larger share of traffic at open-air shopping centers, for example, while longer visits account for a greater share at indoor malls. This divergence underscores the need for format-specific strategies, with operators clearly defining the core shoppers and missions they are best suited to serve and aligning tenant mix, amenities, and marketing accordingly. 

Indoor Malls Lean Into the Hangout Economy

Indoor malls, for instance, have increasingly positioned themselves as experiential hubs – particularly for younger consumers. Recent survey data shows that 57% of shoppers aged 18 to 34 report visiting a mall frequently or often, and they are more likely than older cohorts to arrive without a specific purchase in mind.

Foot traffic patterns reinforce this experiential appeal. In 2025, 37.6% of indoor mall visits lasted more than 75 minutes, compared to 33.4% for open-air centers and 34.6% for outlets. Indoor malls also captured the largest share of visits from the young-skewing “contemporary households” segment – singles, non-family households, and young couples without children – indicating strong resonance with younger audiences.

Indoor Mall Dwell Times on the Rise

As indoor malls expand their experiential offerings, visit durations are rising even further – even as they hold steady or even slightly decline at other formats. For operators, this shift highlights a significant opportunity for indoor malls to deepen their role as climate-controlled third places. And for brands, it means high-impact access to Gen Z consumers in discovery mode – top-of-funnel engagement that is increasingly difficult and expensive to replicate through digital channels alone.  

Open-Air Centers Anchor the Weekly Routine

If indoor malls excel at capturing extended, social visits, open-air centers are finding success through convenience. In 2025, open-air centers had the highest shares of both weekday visits (64.0%) and short, sub-30 minutes (36.8%) among the three formats. Grocery anchors, superstores, and essential-service tenants like gyms – more common at open-air centers than at other formats – help drive steady, non-discretionary traffic.

Demographically, open-air centers drew the highest share of affluent families, a key demographic for daily errands. This alignment with higher-income households, combined with weekday consistency, positions open-air centers as reliable errand hubs embedded in community life.

Outlet Malls at a Crossroads

Outlet malls, for their part, have historically differentiated themselves by offering something shoppers couldn’t find elsewhere: an experiential treasure hunt featuring brand-name merchandise at compelling prices. But the decline in long visits shown above suggests that this positioning may be coming under pressure – likely from the rise of off-price and discount chains as well as other low-cost, convenient treasure-hunt alternatives like thrift stores. When shoppers can score attractive deals online or browse for bargains at a nearby T.J. Maxx or Ollie’s Bargain Outlet, the incentive to dedicate time and travel to an outlet trip may no longer feel as compelling – especially for outlet malls’ core audience, which includes meaningful contingents of middle and lower-income consumers with families.

Going the Distance?

And data points to a subtle but steady erosion in the share of visitors willing to go the extra mile to visit outlet malls. Since 2023, the share of outlet visits from consumers traveling more than 30 miles has slipped from 33.1% to 31.8%, even as long-distance visits to other mall formats have remained relatively stable. This softening of destination demand may be contributing to outlets’ recent traffic lags.

Still, despite these lags in foot traffic, major outlet companies continue to see YoY increases in same-center tenant sales per square foot. The format’s strong visit start to 2026 also suggests that outlets still have significant draw – and that with the right strategy, they could reinvigorate their traffic trends.

One option is for outlet malls to lean further into their immediate trade areas: Nearly 20% of visits to outlets already originate within five miles – a share that edged up from 19.4% in 2023 to 19.9% in 2025. These closer shoppers may be largely responsible for the segment’s rise in short visits, pointing to an opportunity to further augment BOPIS offerings and select essential-use tenants. 

Another option is to strengthen outlets’ destination appeal with distinctive retail, dining, and experiential offerings that resonate with value-oriented, larger-household shoppers. But whether they focus on convenience or on justifying the journey – or attempt to balance both – success will depend on identifying who their shoppers are and which missions they are best positioned to own. 

Strategic Clarity for the Win

As in other areas of retail, shopping center success increasingly depends on strategic clarity. The malls that thrive will be those that clearly define their role in their customers’ lives and execute against it with intention – whether by decisively optimizing for efficiency, fully investing in experience, or thoughtfully integrating both.

INSIDER
Report
2026 CRE Outlook
Read the report to find out which markets are gaining ground in office recovery, where retail traffic is strongest, and how population shifts are reshaping demand.
March 19, 2026

Commercial real estate in 2026 is characterized by differentiated performance across markets and asset types. Office recovery trajectories vary meaningfully by metro, retail performance reflects format-specific resilience, and domestic migration patterns continue to influence long-term demand fundamentals.


Return to Office Patterns 

Many higher-income metros continue to trail 2019 benchmarks but drive the strongest Year-over-year gains, signaling a potential inflection in office utilization trends.

Miami Continued Leading RTO in 2025; San Francisco Led the Year-over-Year Office Recovery

Major Insights:

• Sunbelt markets along with New York, NY are closest to pre-pandemic office visit levels, while many coastal gateway and tech-heavy markets trail 2019 benchmarks. 

• Many of the metros still furthest below pre-pandemic levels are now posting the strongest year-over-year gains.

Key Takeaways for CRE Professionals: 

• Leasing velocity may accelerate in coastal markets – particularly in high-quality assets – even if full recovery remains distant. The expansion of AI-driven firms and innovation-focused employers could support incremental demand in these ecosystems, reinforcing a bifurcation between top-tier buildings and the broader office inventory.

Median Household Income in Market Correlates With Office Recovery

Major Insights:

• Higher-income metros such as San Francisco show deeper structural gaps vs 2019, perhaps due to their higher concentration of hybrid-eligible workers – yet those same metros are driving the strongest YoY recovery in 2025.

• Accelerating growth in 2025 suggests that shifting employer policies, workplace enhancements, or broader labor dynamics may be beginning to drive increased in-office activity.

Key Takeaway for CRE Professionals: 

• Office performance in higher-income markets will increasingly depend on workplace quality and policy alignment. Assets that support premium amenities, modern design, and tenants implementing clear in-office expectations are likely to influence sustained office visits and leasing velocity in these metros.


Shopping Center Patterns

Retail traffic is broadly improving across states, though performance varies by region and format.

Shopping Center Visits Increased in 2025

Major Insights:

• Retail traffic growth is broad-based, with the majority of states showing year-over-year gains in shopping center traffic in 2025.

• Still, even as many states are posting gains, pockets of softer performance remain – specifically in parts of the Southeast and Midwest. 

Key Takeaway for CRE Professionals: 

• Broad-based traffic gains indicate consumer demand is more durable than anticipated. In growth states, operators can shift from defensive stabilization to capturing upside – pushing rents, upgrading tenant quality, and accelerating leasing while momentum holds. In softer markets, the focus should remain on protecting traffic through strong anchors and necessity-driven tenancy.

Convenience-Based Performance Pulling Ahead

Major Insights: 

• Convenience-oriented formats are leading traffic growth, with strip/convenience centers materially outperforming all other shopping center types, and neighborhood and community centers also posting gains. This reinforces the strength of proximity-driven, daily-needs retail.

• Destination retail formats, including regional malls and factory outlets, continue to lag, while super-regional malls were essentially flat. Larger-format, discretionary-driven centers are not capturing the same momentum as convenience-based formats.

Key Takeaway for CRE Professionals: 

• The data suggests that consumer behavior continues to favor convenience, frequency, and necessity over destination-based shopping. Operators should lean into service-oriented and daily-needs tenancy in strip and neighborhood formats, while mall operators may need to further reposition assets toward experiential, mixed-use, or non-retail uses to stabilize traffic. 


Migration Patterns 

Domestic migration continues to reshape state-level demand, with gains clustering in select growth corridors.

Northern Planes, Southeast Lead State-Level Migration Growth

Major Insights: 

• Domestic migration drove population gains in parts of the Southeast and Northern Plains, while several Western and Northeastern states show flat or negative migration.

• Some previously strong in-migration states in the South and West, including Texas and Utah, are showing softer movement, while other established migration leaders such as Florida and the Carolinas continue to attract net inbound residents.

Key Takeaway for CRE Professionals: 

• Migration flows are shifting relative to prior years. Operators should temper growth assumptions in states where inflows are slowing and prioritize markets where inbound demand remains strong.

Florida Metros Magnet For Domestic Migration

Major Insights: 

• Florida dominates metro-level migration growth, with eight of the top ten U.S. metros for net domestic migration are in Florida.

• The markets with the strongest domestic migration-driven population gains are not major gateway cities but smaller, often retirement- or lifestyle-oriented metros, suggesting that migration-driven demand is increasingly flowing to secondary markets.

Key Takeaway for CRE Professionals: 

• CRE operators should prioritize expansion, leasing, and site selection in high-growth secondary metros where population inflows can directly translate into retail spending, housing absorption, and service demand.

INSIDER
Report
5 Grocery Growth Drivers in 2026
How Expanded Supply, Trip Frequency, and Shopping Missions Are Reshaping Food Retail and Creating Multiple Paths to Growth
February 19, 2026

Key Takeaways

1. Expanded grocery supply is increasing overall category engagement. New locations and deeper food assortments across formats are bringing shoppers into the category more often, rather than fragmenting demand.

2. Grocery visit growth is being driven by low- and middle-income households. Elevated food costs are leading to more frequent, budget-conscious trips, reinforcing grocery’s role as a non-discretionary category.

3. Short, frequent trips are a major driver of brick-and-mortar traffic growth. Fill-in shopping, deal-seeking, and omnichannel behaviors are pushing visit frequency higher, even as trip duration declines.

4. Scale is accelerating consolidation among large grocery chains. Larger retailers are using their size to invest in value, assortment, private label, and execution, allowing them to capture longer and more engaged shopping trips.

5. Both large and small grocers have viable paths to growth. Large chains are winning by competing for the full grocery list, while smaller banners can grow by specializing, owning specific missions, or offering compelling value that earns them a place in shoppers’ routines.

What is Driving Grocery Growth in 2026?

While much of the retail conversation going into 2026 focused on discretionary spending pressure, digital substitution, and higher-income consumers as the primary drivers of growth, grocery foot traffic tells a different story.

More Trips, More Formats, and a Shift Toward Mission-Driven Shopping

Rather than being diluted by new formats or eroded by e-commerce, brick-and-mortar grocery engagement is expanding. Visits are rising even as grocery supply spreads across wholesale clubs, discount and dollar stores, and mass merchants. At the same time, growth is being powered not by affluent trade areas, but by low- and middle-income households navigating higher food costs through more frequent, targeted trips. Shoppers are showing up more often and increasingly splitting their trips across retailers based on value, availability, and mission – pushing grocers to compete for portions of the grocery list instead of the full weekly basket. 

Scale Captures Demand – But Fragmented Trips Leave Room to Grow

The data also suggests that the largest grocery chains are capturing a disproportionate share of rising grocery demand – but the multi-trip nature of grocery shopping in 2026 means that smaller banners can still drive traffic growth. By strengthening their value proposition, specializing in specific products, or owning specific shopping missions, these smaller chains can complement, rather than compete with, larger one-stop destinations.

The Core Drivers of Grocery Growth in 2026

Ultimately, AI-based location analytics point to a clear set of grocery growth drivers in 2026: expanded supply that increases overall engagement, more frequent and mission-driven trips, and continued traffic concentration among large chains alongside new opportunities for smaller banners.

1. Expanded Grocery Supply Is Fueling Growth While Traditional Grocery Stores Hold Their Lead 

Expanded Grocery Access Is Increasing Overall Category Engagement

One driver of grocery growth in recent years is simply the expansion of grocery supply across multiple retail formats. Wholesale clubs are constantly opening new locations and discount and dollar stores are investing more heavily in their food selection, giving consumers a wider choice of where to shop for groceries. And rather than fragmenting demand, this broader availability appears to have increased overall grocery engagement – benefiting both dedicated grocery stores and grocery-adjacent channels.

Traditional Grocery Stores Maintain a Stable Share of Visits Despite Growing Competition

Grocery stores continue to capture nearly half of all visits across grocery stores, wholesale clubs, discount and dollar stores, and mass merchants. That share has remained remarkably stable thanks to consistent year-over-year traffic growth – so even as grocery supply increases across categories, dedicated grocery stores remain the primary destination for food shopping.

Mass Merchants Face Share Pressure as One-Stop Competition Expands

Meanwhile, mass merchants have seen a decline in relative visit share as expanding grocery assortments at discount and dollar stores and the growing store fleets of wholesale clubs give consumers more alternatives for one-stop shopping. 

2. Low and Medium-Income Households Driving Larger Visit Gains 

Grocery Growth Is Shifting Toward Lower- and Middle-Income Trade Areas

While much of the broader retail conversation heading into 2026 centers on higher-income consumers carrying growth, the trend looks different in the grocery space. Recent visit trends show that grocery growth has increasingly shifted toward lower- and middle-income trade areas, underscoring the distinct dynamics of non-discretionary retail. 

Higher Food Costs Likely Driving More Frequent, Budget-Conscious Trips

For lower- and middle-income shoppers, elevated food costs appear to be translating into more frequent grocery trips as consumers manage budgets through smaller baskets, deal-seeking, and shopping across retailers. In contrast, higher-income households – often cited as a key growth engine for discretionary retail – are contributing less to grocery visit growth, likely reflecting more stable shopping patterns or a greater ability to consolidate trips or shift spend online.

Necessity-Driven Shopping Is Powering Grocery Visit Growth

This means that, in 2026, grocery growth is not being propped up by high-income consumers. Instead, it is being fueled by necessity-driven shopping behavior in lower- and middle-income communities – reinforcing grocery’s role as an essential category and suggesting that similar dynamics may be at play across other non-discretionary retail segments.

3. Rise in Short Grocery Trips Driving Offline Grocery Gains

More Frequent, Shorter Grocery Trips

Another factor driving grocery growth is the rise in short grocery visits in recent years. Between 2022 and 2025, the biggest year-over-year visit gains in the grocery space went to visits under 30 minutes, with sub-15 minute visits seeing particularly big boosts. As of 2025, visits under 15 minutes made up over 40% of grocery visits nationwide – up from 37.9% of visits in 2022. 

Omnichannel Grocery Shopping Fueling Short Trips to Physical Stores 

This shift toward shorter visits – especially those under 15 minutes – is driven in part by the continued expansion of omnichannel grocery shopping, as many consumers complete larger stock-up orders online and rely on in-store trips for order collection or quick, fill-in needs. At the same time, the rise in short visits paired with consistent YoY growth in grocery traffic points to additional, behavior-driven forces at play – consumers' growing willingness to shop around at different grocery stores in search of the best deal or just-right product. 

Grocery Shoppers Are Splitting Trips Across Multiple Retailers

Value-conscious shoppers – particularly consumers from low- and middle-income households, which have driven much of recent grocery growth – seem to be increasingly shopping across multiple retailers to secure the best prices. This behavior often involves making targeted trips to different stores in search of the strongest deals, a pattern that is contributing to the rise in shorter, more frequent grocery visits. At the same time, other grocery shoppers are making quick trips to pick up a single ingredient or specialty item – perhaps reflecting the increasingly sophisticated home cooks and social media-driven ingredient crazes. In both these cases, speed is secondary to getting the best value or the right product.

Different Trip Types, One Outcome: Continued Store Traffic Growth

So while some shorter visits reflect a growing emphasis on efficiency – as shoppers use in-store trips to complement primarily online grocery shopping – others appear driven by a preference for value or product selection over speed. Despite their differences, all of these behaviors have one thing in common – they're all contributing to continued growth in brick-and-mortar grocery visits. Grocers who invest in providing efficient in-store experiences are particularly well-positioned to benefit from these trends. 

4. Consolidation as a Growth Driver 

Large Chains Continue to Pull Ahead in Visit Share

As early as 2022, the top 15 most-visited grocery chains already accounted for roughly half of all grocery visits nationwide. And by outpacing the industry average in terms of visit growth, these chains have continued to capture a growing share of grocery foot traffic.

Scale Enables Broader Assortment, Stronger Value, and Better Execution

This widening gap suggests that scale is increasingly enabling grocers to reinvest in the factors that attract and retain shoppers. Larger chains are better positioned to invest in broader and more differentiated product selection, stronger private-label programs that deliver quality at accessible price points, competitive pricing, and operational excellence across stores and omnichannel touchpoints. These capabilities allow top chains to serve a wide range of shopping missions – from quick, convenience-driven trips to more intentional visits in search of the right product or ingredient.

Consolidation at the top of the grocery category is reinforcing a virtuous cycle: scale enables better value, selection, and experience, which in turn draws more shoppers into stores and supports continued grocery traffic growth.

5. Competition for "Share of List" Growing Grocery Visit Pie 

Both Long and Short Trips Are Driving Grocery Traffic Growth

In 2025, the top 15 most-visited grocery chains accounted for a disproportionate share of visits lasting 15 minutes or more, while smaller grocers captured a larger share of the shortest trips. As shown above, larger grocery chains, which tend to attract longer visits, grew faster than the industry overall – but short visits, which skew more heavily toward smaller chains, accounted for a greater share of total traffic growth. Together, these patterns show that both long, destination trips and short, targeted visits are driving grocery traffic growth and creating viable paths forward for retailers of all sizes.

Large and Small Chains Win by Competing for Different Shopping Missions

Larger chains are more likely to serve as destinations for fuller shopping missions, competing for the entire grocery list – or a significant share of it. But smaller banners can grow too by competing for more short visits. By specializing in a specific product category, owning a clearly defined shopping mission, or delivering a compelling value proposition, smaller grocers can earn a place in shoppers’ routines and become a deliberate stop within a broader grocery journey. 

What These Trends Mean for Grocery Growth in 2026

As grocery moves deeper into 2026, growth is being driven by the cumulative effect of how consumers are navigating food shopping today. Expanded supply has increased overall engagement, higher food costs are driving more frequent and targeted trips, and shoppers are increasingly willing to split their grocery list across retailers based on value, availability, and mission.

Looking ahead, this suggests that grocery growth will remain resilient, but unevenly distributed. Retailers that clearly understand which trips they are best positioned to win – and invest accordingly – will be best placed to capture that growth. Large chains are likely to continue benefiting from scale, consolidation, and their ability to serve full shopping missions, while smaller banners can grow by earning a defined role within shoppers’ broader grocery journeys. In 2026, success in grocery will be less about winning every trip and more about consistently winning the right ones.

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