Ezra Carmel

Digitally native brands have long been recognized for redefining retail through direct-to-consumer convenience and transparency. But as many of these once digital-only companies expand offline, physical stores prove to be key drivers of growth and engagement. Warby Parker stands out as an example of a brand translating digital roots into success in the brick-and-mortar space.

Expanding Footprints and Established Stores Are Engines for Growth

Warby Parker is entering the final quarter of 2025 on the tails of meaningful gains in foot traffic during the last twelve months (9.0% year-over-year (YoY)). With over 300 locations and being well on its way to 45 new stores this year, the chain’s continued expansion likely had an impact on YoY visits. But Warby Parker’s established footprint is also driving growth. Company management cited on-target revenue from both new stores and ones open for 12-months or more.

Building on Digital Roots, Thriving in Physical Spaces

Unlike traditional retailers, digitally native brands built their businesses on a foundation of ecommerce fluency, so a well-oiled online shopping experience and the roll-out of fresh AI-tools is to be expected. However, where Warby Parker continues to excel is in its physical store experience, enhanced by digital infrastructure that drives efficiency and reflects its roots as a digitally native brand.

The graph below shows that through three quarters of 2025, Warby Parker maintained average visit length of 30.8 minutes, exceeding the beauty (26.8 minutes) and traditional apparel (28.7 minutes) categories. This means that, on average, Warby Parker shoppers spend more time choosing a frame than they do sampling makeup or trying on an outfit. Longer visits indicate that Warby Parker stores, with their in-house eye exams and inviting, library-like atmosphere, have become destinations for both vision care and thoughtful frame selection. If Warby Parker continues to capture more of the vision care journey – a key long-term goal – further increases in average visit length could be expected.

Yet Warby Parker also drove a larger share of visits under 10 minutes than the analyzed categories, underscoring its well-executed omnichannel capabilities that serve consumers looking for speed and convenience. The chain integrates online staples – such as virtual try-ons – in-store, and its “Point of Everything (POE)” sales tool quickly identifies which frames customers have “favorited” online to help streamline offline purchases. And while some of Warby Parker’s short visits may come from frame adjustments – typically a quick fix – POE helps to make that process more efficient as well.

This all points to why Warby Parker’s retail revenue growth outpaces its ecommerce growth –  accounting for 73% of the business – and may also explain management’s decision to sunset its Home Try-On program. Noting that the majority of the program’s current users live within 30 minutes of a Warby Parker store, the brand likely hopes that users can be easily converted into offline customers.

Where Digital Meets Physical 

Digitally native brands are reshaping the physical store into an extension of their digital DNA and creating spaces that deliver both engagement and convenience. Knowledgeable associates and in-store amenities elevate offline shopping, while digital infrastructure supports everyday efficiency.

Want more data-driven retail insights? Visit Placer.ai/anchor.

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

‍

As consumers continue to navigate economic pressures and many full-service dining chains face softer demand, two major players – Chili’s, under Brinker International, and Texas Roadhouse, part of Texas Roadhouse Inc. – are standing out for their ability to drive sustained traffic growth. Using location analytics, we analyze the two companies' recent visit performance to explore factors behind their success.

Foot Traffic Growth Continues

Chili’s has emerged as a standout in full-service dining, delivering strong year-over-year (YoY) growth in both overall and same-store visits in Q2 – results consistent with Brinker’s own reporting. Texas Roadhouse also reported higher traffic and comp sales in Q2 2025, and the graph below shows continued YoY gains in both overall and same-store visits in Q3.

And while both Chili’s and Texas Roadhouse are driving strong traffic, each is pursuing growth through distinct strategies. Chili’s is focused on simplifying its menu and modernizing kitchen and dining-room technology – moves designed to improve the quality of the guest experience and boost efficiency. Texas Roadhouse, by contrast, continues to prioritize unit expansion while also rolling out a digital kitchen format to enhance operational efficiency and better support off-premise sales.

Lower-Income Diners Remain Chili’s and Texas Roadhouse’s Bread and Butter

In order to offset rising costs, both Chili’s and Texas Roadhouse management have announced modest menu price increases in the near future, but the key question is how their respective customer bases will respond. 

Both Chili’s and Texas Roadhouse employ a barbell pricing strategy – keeping certain menu items at accessible price points while also offering more premium options. This approach enables the brands to emphasize value during periods of economic pressure while still catering to diners splurging on celebratory experiences. Each brand, however, takes a different approach; while Chili’s embraces viral deals, Texas Roadhouse emphasizes everyday value and doesn’t run promotions. 

The graph below shows that the median household income in both Chili’s and Texas Roadhouse captured trade areas is consistently below the nationwide benchmark of $79.6K per year – underscoring the importance for these brands to maintain a strong value proposition that resonates with price-sensitive diners.

Between Q3 2022 and Q3 2023, the median HHI of Chili’s and Texas Roadhouse’s visitors increased by about $1K – suggesting more resilience and the means to trade-up to higher-priced menu items among the brands’ audiences. 

But between Q3 2024 and Q3 2025, the rise in diners’ median HHI appears to have plateaued: Chili’s median HHI dipped slightly while Texas Roadhouse’s rose by just a couple hundred dollars. This trend indicates that both brands are currently resonating most with middle- and lower-income consumers – understandable, as Chili’s, for one, continues to emphasize its 3 For Me value play and reinforce value perception. It remains to be seen whether these brands’ strong value positioning will continue to hold appeal among lower-income diners if menu prices rise and the perceived value equation shifts – or whether they will increasingly rely on higher-income guests.

Are Higher-Income Diners the Answer to Sustaining Traffic?

Still, a closer look at captured market household incomes by bracket shows that both chains attract significant shares of high-income diners. While the median household incomes in Chili’s and Texas Roadhouse’s captured markets remain below the nationwide benchmark, in Q3 2025 both brands were on par with the nationwide average – or even slightly over-indexed –  for households earning between $100K and $150K per year.

This suggests that higher-income households already represent a meaningful share of visits to both chains – a group with the spending power to help sustain traffic and trade up to premium menu items. Targeting households with incomes up to $150K per year could further strengthen Chili’s and Texas Roadhouse’s resilience amid a potential softening in consumer spending.

Two Paths to Continued Success

Chili’s and Texas Roadhouse are both navigating a shifting dining landscape by balancing value and experience through distinct strategies. Chili’s continues to refine operations and emphasize promotions, while Texas Roadhouse leans on expansion and consistent everyday value. As economic pressures evolve, both brands’ ability to maintain strong value perceptions while engaging higher-income diners will be key to sustaining momentum and traffic resilience.

For more data-driven retail insights, visit Placer.ai/anchor.

‍Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

October once marked the calm before the holiday storm, but in recent years, it has become an important launch point for seasonal promotions. And the stakes seem even higher this year as retailers aim to capture demand from price-conscious consumers; battered by inflation and wary of potential tariff-driven price hikes and product shortages. We analyzed visit patterns across several major chains that launched early-October promotions – along with activity at e-commerce distribution centers – to understand how these events shaped the opening act of the holiday retail season. 

Early-October Events Drove Less In-Store Traffic This Year, But the Concept is Still Valuable

The first full week of October has become a retail battleground, as major players – Amazon, Best Buy, Target, Walmart, and Kohl’s – all rolled out overlapping promotions designed to capture early holiday demand and pull spending forward before the traditional Black Friday surge.

As the graph below shows, in-store traffic to Walmart and Target during their October 2025 sales events – which ran on the equivalent dates as in 2024 – trailed last year’s levels. Even Kohl’s, which extended its event from three days last year to four this year, experienced a modest year-over-year (YoY) decline in visits compared to the corresponding dates in 2024 – though the chain, which closed several locations over the past year, saw average visits per location hold steady at -0.8% YoY. This suggests that some shoppers may simply be cutting back, or expecting deeper discounts later in the season – particularly as tighter household budgets leave less room for discretionary spending this year.

However, Best Buy – which launched its “Techtober” event to compete directly with other major sales this October – saw visits rise 2.2% compared to the same days in 2024, when no equivalent promotion was held. This indicates that consumers were drawn both by the novelty of Best Buy’s new event and by the strong value proposition of its tech-focused deals.

The E-commerce Side of the Equation

Analysis of both in-store visits and activity at e-commerce distribution centers – including those operated by Amazon, Walmart, and Target – before and during the early-October promotional period offers a more nuanced view of how this window fits into the broader holiday retail season.

The graph below shows that daily foot traffic at e-commerce distribution centers – a proxy for employee and partner activity related to inventory buildup and order fulfillment – rose above average in late September 2025, ahead of the anticipated October promotions. Meanwhile, consumers appeared to be holding back on in-store visits, waiting for expected October discounts.

Then, e-commerce distribution center activity surged during the promotional period itself (October 5–12) as orders were placed and prepared for shipment, underscoring the critical online component driving the success of October sales events for retailers. 

At the same time, in-store traffic at Walmart, Target, Kohl’s, and Best Buy also increased compared to late September, reaffirming consumers’ interest in potentially cost-saving hybrid shopping options and setting the tone for the rest of the holiday season.

Strategies For Making The Most of Promotional Events

Notably, Best Buy’s strongest surge in visits occurred during its overlap with Amazon’s Prime Big Deal Days (October 7-8), suggesting that shoppers may have been cherry-picking deals across platforms – a sign that retailers can benefit from the heightened product awareness generated by concurrent sales events. 

And Kohl’s largest visit surge of the promotional period occurred just after its main sales event, on October 10th. This post-sale visit surge appears to have been fueled by the chain’s Kohl’s Cash promotion, which allowed customers to earn $10 for every $50 spent during the sale and redeem it for a limited period beginning October 10th. This strategy effectively extended the impact of the sale beyond its official end date, encouraging incremental spending and driving traffic even after the core discount window had closed. 

The Early-October Impact

The early-October promotional window has evolved into a meaningful, multi-channel retail moment. As shoppers search for deeper discounts, early events continue to play a strategic role in-store and online. 

Will these retailers turn early-season promotions into lasting momentum throughout the holidays? Visit Placer.ai/anchor to find out. 

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

At the height of the pandemic, many wondered whether beauty (retailers like Ulta and Bath & Body Works) and fitness (i.e. gyms and health clubs) foot traffic would ever recover from the many months of home workouts and social distancing. Several years on, however, visits to these retail spaces have not only rebounded, but well-surpassed pre-pandemic levels. We dove into the data for the Beauty and Fitness spaces to find out how consumer behavior has changed and what might be contributing to these categories’ sustained foot traffic growth. 

How Far Beauty and Fitness Have Come

The graph below shows that visits to the Beauty & Self Care and Fitness spaces followed a consistently upward trajectory between 2021 and 2024, but their paths are now beginning to diverge. 

Beauty – which expanded its offline footprint more rapidly compared to fitness between 2021 and 2024 – now appears to be plateauing. Ulta, one of the major beneficiaries of the post-pandemic beauty boom, recently raised its full-year guidance, while still expressing caution around global trade uncertainty and noting deceleration in higher priced fragrance and cosmetics. Some executives also report value-conscious shoppers as becoming more selective in their spending instead of chasing every new beauty trend. As a result, even though the sector remains well above pre-pandemic levels, rising consumer caution is putting the brakes on further gains – at least for now.

Meanwhile, fitness traffic continues to grow consistently year over year, perhaps aided by increasingly health-conscious Gen Z and millennial consumers. Although fitness' gains over the pre-pandemic baseline are not as large as those seen in beauty, the category’s steady momentum reflects an increasing consumer focus on wellness and signals substantial potential for future growth.

Fitness Sees More Frequent Visitors

One factor behind the rise in fitness visits is likely that gymgoers are working out more frequently. 

The share of visitors going to the gym around once a week (four times a month or more) increased between Q1 2024 and Q1 2025. Even more impressive is the increased visit frequency at the start of the year, a traditionally strong period for fitness traffic. 

Fitness chains typically see a surge in visits at the start of the year as gym visitors – both new sign-ups and existing members – renew their commitment to healthy lifestyles as part of their New Year’s resolutions. 

And the data suggests that gym-goers hit the gym more frequently during this period, as well. Close examination of the shaded area in the graph below shows that the share of gym-goers that went at least four times a month (about once a week) during the months Q1 2025 has increased compared to Q1 2024. And the most recent data reveals that frequency has remained higher this year compared to 2024 throughout the summer as well, indicating that visitor frequency is continuing to grow more robust. 

In a period of economic uncertainty, gym-goers are getting more value out of their memberships than in the past, and seem to be more likely to join, and remain members, throughout the year. 

Beauty Redefines the In-Store Experience

Even as visits to the beauty space surged since 2019, the length of the average visit has decreased, highlighting the evolving but still critical role of physical stores.

Analysis of average visit duration for three leading chains – Ulta, Bath & Body Works, and Sally Beauty Supply – shows that the average visit length dropped across all three chains between H1 2019 and H1 2024. This trend may reflect the growing influence of social commerce in product discovery and digital sales, reducing the need for extended in-store browsing. 

Yet, physical stores remain a powerful driver of engagement: many consumers still seek immersive experiences and want to try and buy products in-person. Retailers are enhancing the appeal of in-store shopping through cutting-edge beauty tech that connect digital discovery with physical retail spaces. Notably, between H1 2024 and H1 2025, the analyzed brands experienced a modest rebound in visit length – further evidence that physical stores continue to serve as vital tools for consumer engagement. 

Not a Recovery, But Reinvention

Foot traffic to both the beauty and fitness spaces has surpassed pre-pandemic levels. However, value-consciousness is currently putting pressure on beauty retail while health-consciousness is aiding fitness gains. Still, the future looks bright for both categories, in which physical spaces are taking on a new role in engaging consumers.

Want more data-driven retail insights? Visit Placer.ai/anchor.

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

‍

The 2025 US Open Tennis Championships once again transformed New York City into a global stage for sport, culture, and entertainment. Hosted at the iconic USTA Billie Jean King National Tennis Center, the tournament drew thousands of fans across two distinct phases: Fan Week (August 18-23, 2025) and the Main Draw (August 24-September 7, 2025).

Fan Week, a series of mainly free events, features player practices, qualifying matches, music, and more, has grown into a family-friendly celebration of tennis, opening the gates to casual fans and tennis enthusiasts seeking a festival-like atmosphere. In contrast, the ticketed main draw is the core of the Grand Slam competition, where men’s and women’s singles, doubles, and mixed doubles champions are crowned. 

With the US Open ostensibly split into two phases, we dove into the data to find out how visitors to Fan Week and the main draw compared in terms of visitor behavior and demographic characteristics.

Who Attended the US Open?

The US Open seems to be deliberately branding Fan Week as the particularly family-friendly portion of the tournament, with kids’ meal deals and “Arthur Ashe Kids Day” designed to engage fans of all ages. 

And analyzing the National Tennis Center’s trade area (in the chart below) shows that the pre-Grand Slam audience did indeed encompass slightly more households with children than the main tournament. But the share of families in the National Tennis Center’s trade area still fell well below the national average – suggesting that the US Open still has white space to drive traffic from more families during both Fan Week and the main draw.

Perhaps unsurprisingly given the low shares of family attendees, the US Open attracts an outsized share of singles. “One Person” and “Non Family” households overrepresented during Fan Week – and even more so in the main draw – perhaps thanks to their greater flexibility to attend high-profile sporting events, and especially late-night matches. 

The prevalence of singles during both phases of the Open also indicates that focusing on this audience segment, perhaps with after-hours events – can help cement the US Open as a social, lifestyle-driven experience and not just a tennis championship.

Did Fan Week's Free Programming Attract Average-Income Fans?

Whether attended by singles or families, further analysis of audience differences between Fan Week and the main draw reveals that the US Open 2025 was a premier destination for high-income consumers. 

The main draw’s captured market median household income HHI reached $152.7K – perhaps no surprise given the steep cost of tickets and the heavy presence of influencers, celebrities and other VIPs.

And despite the mostly free Fan Week events, visitors to Flushing Meadows before the main draw still came from areas significantly more affluent than the New York State median, as seen in the chart below. The added costs of travel, lodging, and time away likely mean that even mostly-free Fan Week resonates most with households that have greater flexibility and resources.  

Fan Week’s affluent audience creates opportunities for premium partnerships, from luxury brand sponsorships to exclusive experiences like tastings, wellness events, or VIP meet-and-greets. At the same time, reducing barriers for less affluent households, through transit discounts, local outreach, or weekend-heavy programming could broaden participation and grow the fan base, strengthening Fan Week’s role as a community event. 

Is Tennis Still the Main Attraction at the US Open?

Although there are an array of supplementary events that take place at the US Open, tennis remains at the center of the action. 

Visit data reveals that nearly 70% of visits during the main draw in 2025 lasted more than 150 minutes, with the average visit lasting 237 minutes, within the range of a typical professional match. And during Fan Week – with its extensive off-court programming – 50% of visits also exceeded 150 minutes with an average visit of 176 minutes, a time consistent with typical 3-set qualifying match play times. What’s more, the graph below shows that the share of shorter visits remained relatively low and evenly distributed between visits of 15 minutes and 150 minutes in length. 

This suggests that few fans made quick trips out of their US Open visit, but rather stayed long enough to watch entire matches, proving that tennis itself continues to anchor the US Open experience.

How did visitors to US Open Fan Week and Main Draw compare in 2025? 

The 2025 US Open highlighted the unique character of its two phases – Fan Week and the main draw – but also revealed important similarities in how visitors engaged with the event. While Fan Week strives to be family-friendly and accessible regardless of wealth, it continues to resonate strongly with singles and high-income households, although to a lesser extent than the main draw. But the length of visits showed that fans across both phases centered their experience on the matches themselves – proving that tennis remains the heart of the U.S. Open.

Want more data-driven event insights? Visit Placer.ai/anchor

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

The apparel landscape is constantly adapting to changing consumer preferences and behavior. And in Q1 2025, top sportswear and athleisure brands DICK’s Sporting Goods and lululemon athletica showed that partnering with star athletes and making bold statements at major competitions is one way to build success in the long term. What did location analytics reveal about this strategy? We dove into the data to find out.

Athleisure and Sportswear Cool-Down

Visits to DICK’s and lululemon declined in Q1 2025 compared to 2024, perhaps due in part to the continued emphasis on value-first apparel segments. 

Still, diving deeper reveals several reasons for optimism. First, a closer look at YoY monthly visits reveals that February’s performance weighed heavily on the brands’ quarterly performance, as YoY visits dipped significantly due to the comparison to 2024’s leap year and inclement weather that kept many consumers at home. In January, March and April 2025, visits remained closer or even exceeded 2024 levels – more indicative of the brands’ overall performance.

Second, these visit gaps may have been partially offset by success through other channels: Both lululemon and DICK’s recently cited digital revenue gains and omnichannel growth, which could pave the way for other long-term growth opportunities in retail media.

Madness in March for DICK’s

And despite the slower quarter, DICK’s still demonstrated its ability to leverage partnerships and sporting events to drive in-store traffic. 

Saturday is typically DICK’s busiest day of the week, and during all five Saturdays in March 2025, visits to DICK’s significantly outperformed the Q1 2025 Saturday average. This is likely due to DICK’s NCAA partnership and media investments during “March Madness”, which saw fans flock to DICK’s to stock up on college basketball gear leading up to and during The Big Dance. DICK’s also capitalized on its March Madness traction by launching a timely celebrity athlete campaign that may also have contributed to elevated Saturday traffic. 

Lululemon Actively Pursues Its Audience 

Lululemon has also adopted a bold strategy of star-athlete partnerships and high visibility at events to grow brand awareness.

At the WM Phoenix Open at the TPC Stadium Course in Scottsdale, AZ in February 2025, lululemon orchestrated an attention-grabbing crew of identically-dressed fans to accompany brand ambassador and pro-golfer Min Woo Lee. And at the BNP Paribas Open played in Indian Wells, CA, lululemon celebrated its professional tennis ambassadors Frances Tiafoe and Leylah Fernandez with an immersive installation on the tournament grounds and nearby lululemon store. 

Diving into the psychographic characteristics of the regions from which lululemon and the two sports venues – TPC Stadium Course and Indian Wells Tennis Garden – receive visits reveals how making a statement during professional contests aligned with lululemon’s goal to grow brand awareness among its target audience. 

Perhaps as would be expected, in 2024, lululemon’s potential trade area had more “Athleisure Enthusiasts” – Spatial.ai: FollowGraph segment for likely followers of lululemon and other athleisure brands on social media – than the nationwide average. However, the potential trade areas of Indian Well Tennis Garden and TPC Scottsdale Stadium Course had even higher concentrations of  “Athleisure Enthusiasts”. This suggests that by investing in high visibility at these venues, lululemon was likely to build brand awareness among more of its potential visitor base. 

Only The Warm-Up

Although visits to DICK’s and lululemon lagged in Q1 2025, there is still reason for optimism surrounding these brands. Seasonal sporting events like March Madness, in which DICK’s is an integral part, can play a role in driving traffic to stores. Meanwhile, lululemon appears to have found a formula to reach more of its target audience by making a statement at athletic events. 

For more data-driven retail insights, visit Placer.ai.