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Tractor Supply’s growing footprint continues to stand out in a retail environment where many chains remain cautious about physical expansion. We took a closer look at Tractor Supply’s market positioning to better understand how the chain’s deliberate expansion strategy sets it up for success in 2026.
Tractor Supply continued to scale its physical footprint in 2025, leveraging the acquisition of former Big Lots sites and reinforcing store growth as a core lever of its “Life Out Here” strategy. The chain’s expansion likely contributed to its steady year-over-year (YoY) visit growth throughout 2025. Meanwhile, positive average visits per location in most months suggests that new stores were capturing incremental demand rather than diluting traffic at existing locations – reinforcing management’s commentary around limited cannibalization.
Tractor Supply intends to open around 100 new stores in 2026 as part of its longer-term roadmap to 3200 stores (the retailer currently has 2,398 locations), setting high expectations for continued foot traffic growth in 2026.
As Tractor Supply expands, its strategy has been focused on rural and western high-growth markets where demand remains underserved. And with a relatively small store format, Tractor Supply has a distinct advantage over big-box chains that often face site-selection challenges in these markets.
Analysis of AI-based potential market data combined with the STI: Market Outlook dataset shows that the unmet demand (demand minus supply) for building materials and supplies within Tractor Supply’s potential market – i.e. the areas from which it drives traffic – far surpasses unmet demand in the wider Home Improvement category’s potential market. This comparison – in just one of the retail categories that Tractor Supply occupies along with its peers – suggests substantial white space for the chain, driven by a footprint that prioritizes underserved markets rather than the more established ones where many industry counterparts compete.
And as Tractor Supply expanded between 2024 and 2025, unmet demand for building materials and supplies in the chain's potential market increased, even as unmet demand across the broader Home Improvement category declined. Together, these trends point to a site selection strategy that places Tractor Supply in high-demand regions where few retailers are positioned to fully meet consumer needs.
What can we learn from Tractor Supply’s strategy and 2025 performance? Sometimes, it pays to be smaller, and unlock demand away from the competitive landscapes where bigger players operate. By pairing an accelerated store-opening strategy with purposeful site selection, Tractor Supply appears well-positioned for sustained traffic growth.
Will Tractor Supply continue to build momentum in 2026? Visit Placer.ai/anchor to find out.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
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Recent traffic trends to major dining chains show the divergence within the full-service dining space going into 2026. While Brinker International's flagship brand Chili's Grill continued reaping the benefits of its popular food bundles and drinks specials, Maggiano's Little Italy – the company's more upscale concept – struggled to reach 2024 visitation levels in Q4 2025.
For both Dine Brands Global, Inc. and Texas Roadhouse, Inc., traffic changes were mostly due to storefleet reconfigurations. Dine Brands' three banners contracted in 2025, leading to overall visit declines at Applebee's and Fuzzy's (IHOP maintained stable traffic patterns) – but all three concepts outperformed in terms of average visits per venue as the company's rightsizing efforts appeared to be bearing fruit. Meanwhile, Texas Roadhouse, Inc. showed the opposite pattern as its three banners expanded, leading to overall visit growth – but average visits per venue decreased, suggesting that traffic gains were mostly driven by unit expansion.
These patterns reflect a more selective consumer environment heading into 2026, where growth is increasingly shaped by brand positioning, value perception, and disciplined fleet strategies rather than broad-based demand recovery. A closer look at monthly visit trends across major banners further illustrates these dynamics.
After leading the full-service restaurant category in 2024, Chili’s once again emerged as a standout performer in 2025, delivering consistent monthly visit gains despite a softer consumer environment. The brand has successfully established and maintained a clear value proposition, helping keep Chili’s top of mind for consumers seeking an affordable sit-down dining option
At the same time, recent monthly traffic trends suggest that sustaining this momentum into 2026 may require continued innovation, whether through refreshed bundled offerings, targeted promotions, or menu updates that reinforce value without eroding margins. But even if traffic growth moderates in the year ahead, maintaining the elevated visitation levels achieved over the past two years would still leave Chili’s in a notably strong competitive position within the full-service dining landscape.
Applebee’s and IHOP saw YoY declines in overall visits, but same-store traffic generally held up better – indicating that fleet rationalization helped stabilize per-restaurant demand. These trends point to the importance of right-sizing footprints and prioritizing unit-level productivity in a constrained consumer environment.
Visits to Texas Roadhouse in 2025 were up 2.1% compared to 2024, in part thanks to the chain's ongoing expansion. Same-store performance also remained positive for much of the year, suggesting that the larger store fleet can be supported by existing demand.
And even as traffic trends moderated toward the end of the year, the chain’s overall 2025 visit growth suggests an underlying demand that is strong enough to support Texas Roadhouse’s expanding footprint despite the most recent slowdown.
Overall, traffic patterns at these three major FSR players point to a more selective and competitive full-service dining environment heading into 2026, where broad-based demand recovery remains elusive. Brands that clearly communicate value or actively optimize their store fleets appear better positioned to defend store-level demand, while expansion-led growth models face increasing pressure to deliver stronger unit-level productivity. As consumer discretion remains constrained, execution and positioning – not scale alone – will likely define traffic winners in the year ahead.
Fore more data-driven consumer insights, visit placer.ai/anchor
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Columbus, Ohio is among the Midwest’s fastest-growing metro areas. Like downtown business districts across the country, its urban core is seeing a return to the office. What do inbound commuter traffic patterns reveal about this shift – and how can local stakeholders, from retailers to commercial real estate investors, capitalize on the opportunities created by this growing influx?
Growing metro areas depend on vibrant downtown anchors for employment and economic activity. In Columbus, OH, the downtown area has long served as a key destination for commuters as the city’s population and labor force have grown. Favorable business incentives, and the presence of major employers such as Nationwide Insurance, Huntington Bancshares, and American Electric Power contribute to Downtown Columbus’s rising commuter population.
Analysis of the regions with the highest shares of commuters to Downtown Columbus shows that both nearby urban neighborhoods and surrounding suburbs contribute significantly to the city’s downtown workforce.
The map below reveals that over the past 12 months, the densely-populated 43201 zip code drove one of the highest shares of downtown commuters. This urban corridor includes the rejuvenated Weinland Park neighborhood and parts of the University District and trendy Short North. Many of these commuters are likely students or recent graduates entering the workforce – drawn downtown by internships, early-career roles, and professional opportunities.
At the same time, the suburbs also play a defining role in Downtown Columbus’s workforce composition. The 43123 zip code – centered around Grove City – and 43026 – anchored by Hilliard – also had relatively large shares of Downtown Columbus commuters. This reflects a broader trend of workers balancing suburban lifestyles with city-based employment opportunities.
While Downtown Columbus’s workforce reflects a mix of suburban and urban commuters, the composition within its commercial corridors is even more nuanced – shaped by distinct demographic and psychographic characteristics.
Among the analyzed corridors, the Arena District stood out for having the highest median household income (HHI) and the largest share of the “Young Professionals” segment among commuters in 2025, suggesting a workforce anchored in early- to mid-career white-collar roles. This profile aligns with the district’s mix of corporate offices, and sports and entertainment–adjacent employers that may attract younger, upwardly mobile workers.
The Discovery District followed closely in terms of median income, but its psychographic mix skewed differently. The area had one of the highest shares of the “Ultra Wealthy Families” segment, alongside the largest concentration of the “City Hopefuls” segment, among the downtown corridors analyzed. Anchored by institutions such as Columbus State Community College, major healthcare employers, research organizations, and cultural assets like the Columbus Metropolitan Library and the Columbus Museum of Art, the district appears to draw a diverse, but upper-income mix of commuters tied to public service, education, and nonprofit work.
The Uptown District stood apart with a median commuter HHI below that of the Columbus, OH DMA, and elevated shares of “City Hopefuls” and “Young Professionals” compared to the region. This profile likely reflects the district’s concentration of government offices and white-collar employers in law and finance, alongside the service-sector workforce that supports the area’s high daily activity – together pulling a wide spectrum of income levels into the corridor each day.
With the right strategy, the diversity among commuters – who are also consumers of restaurants, retailers, and other service-oriented industries – creates opportunities for businesses to engage their target audiences where they spend meaningful daytime hours.
A downtown reflects not only a metro’s economic strength but also the fabric of its cultures and communities. In Columbus, the downtown serves as both a hub of commercial activity and a crossroads for commuters from diverse backgrounds. This diversity presents businesses with opportunities to carve out a target audience and civic leaders with a responsibility to ensure that Downtown Columbus continues to serve the needs of all who power it.
For more regional analyses, visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Between July and October 2025, Chipotle’s year-over-year (YoY) visit growth was driven almost entirely by expansion. Overall chain-wide visits rose each month, while same-store visits remained negative, generally hovering between -1% and -2%.
This pattern aligns closely with Chipotle’s recent earnings results. In Q2 2025, the company reported a 4% decline in comparable restaurant sales driven by a nearly 5% drop in transactions, even as average check size increased modestly. Q3 showed a slight improvement in same-store sales, but that gain was driven by higher checks rather than traffic, prompting Chipotle to trim its same-store sales outlook to a low single-digit decline. Throughout this period, digital sales remained a significant share of revenue, and new restaurant openings continued to support overall growth.
More recent visit data, however, suggests the dynamic may be shifting. In November, same-store visits turned slightly positive, contributing to a stronger increase in total chain-wide traffic, and December data shows that improvement continued to build. While expansion remains a key driver, this emerging pattern suggests existing locations may be starting to regain momentum.
Some of Chipotle’s late-year momentum appears to be driven by a growing share of short visits (defined as those lasting under ten minutes), which accounted for 42.2% of total chain traffic in 2025 – up from 41.2% in 2024. These quicker trips have consistently outperformed longer visits on a YoY basis, making their increasing share an important contributor to overall visit growth.
Importantly, the rise in short visits does not appear to be coming at the expense of longer ones. From July through October 2025, average per-location visits lasting under ten minutes remained essentially flat even as longer visits continued to lag; by December, however, both short and longer visits were growing on a per-location basis. This pattern indicates that the shift toward convenience is not cannibalizing traditional visit occasions, but may instead be lifting overall engagement with the brand.
Chipotle still benefits from expansion, but the more important story may be what’s happening inside existing restaurants: Same-store visits are stabilizing while quick trips gain share. And with the December launch of an all-new high-protein menu, Chipotle is signaling that it isn’t standing still – it’s continuing to refine its offerings to stay relevant as customer expectations and visit behaviors change.
For more data-driven dining insights, visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
McDonald’s ended 2025 with clear visit momentum, reversing earlier softness and posting steady gains in the back half of the year. Same-store visits followed a similar trajectory, indicating that growth was driven by stronger underlying demand rather than unit expansion. This late-year rebound positions McDonald’s with solid visit momentum heading into 2026, suggesting improving consumer engagement as the year closed.
Some of the visit growth is likely due to the chain's popular Q4 LTOs – but diving deeper into the visit frequency data suggests that McDonald’s long-term investment in its loyalty program is also playing a part. The company's launch of MyMcDonald’s Rewards in 2021 seems to have succeeded in shifting traffic toward higher-frequency, incremental visits rather than relying on new customer acquisition.
Compared to pre-loyalty levels in H2 2019, a growing share of McDonald’s visits now comes from diners visiting an average of 4+ times per month, with the share of visits from consumers visiting the chain an average of 8+ times per month showing the most dramatic growth. Grouping YoY visit trends by visit frequency also shows that visits from high-frequency diners grew the most compared to H2 2024 and H2 2019. This dynamic points to a core benefit of loyalty-led growth: driving incremental visits from existing customers is typically far more efficient than acquiring new ones, especially in a mature, highly penetrated category like quick service restaurants.
McDonald’s executives have been explicit that loyalty is designed to increase frequency, not just enrollment. The continued growth of the program through 2025 – including deeper integration with value offers and digital ordering – suggests McDonald’s is still finding room to extract incremental visits from an already loyal base.
For other restaurant chains, McDonald’s experience points to the value of using loyalty as a lever for incremental growth, particularly once a customer has already been acquired. While many QSR brands continue to drive expansion by entering new markets or opening additional locations, McDonald’s data illustrates how meaningful gains can also come from increasing visit frequency among existing customers. Even without McDonald’s scale, the underlying strategy is broadly applicable: converting first-time or occasional visitors into higher-frequency customers can serve as a complementary – and often more efficient – path to growth alongside physical expansion.
Will these lessons shape the QSR space in 2026? Visit Placer.ai/anchor to find out.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
In 2024, Dollar Tree capitalized on the liquidation of the 99 Cents Only chain to execute a strategic "land grab" in the notoriously tight US retail market. By acquiring designation rights for 170 leases across priority markets like California, Arizona, Nevada, and Texas, the retailer aimed to bypass zoning hurdles and accelerate growth.
AI-powered location analytics indicates the selection process was highly disciplined: Looking at over 85 California stores that were converted from 99 Cents Only to Dollar Tree reveals that Dollar Tree cherry-picked high-performing sites that were generating 6.0% more foot traffic than the 99 Cents Only chain average in 2023. This suggests the acquisition was a calculated move to secure proven, high-quality real estate.
However, 2025 performance data reveals that capitalizing on this opportunity comes with distinct operational costs. Total visits to the converted stores have dropped 38.8% compared to their 2023 baselines. While some of this decline is structural – Dollar Tree operates a lower-frequency "treasure hunt" model compared to the high-frequency grocery model of the previous tenant – a significant portion is self-inflicted through network overlap.
A staggering 36% of the new sites are located less than a mile from an existing Dollar Tree, which inevitably dilutes local traffic through cannibalization. This serves as a critical lesson for retailers considering bulk acquisitions: purchasing a portfolio "en masse" often prevents perfect network optimization, forcing the acquirer to manage the friction where new footprints compete with the old.
Still, despite this cannibalization and the drop in raw volume, the transition offers a potential "healthy correction" for the business. The previous tenant collapsed under the weight of "rising levels of shrink" and low-margin grocery sales. By shifting the model, Dollar Tree is effectively filtering out non-paying visitors and low-value transactions, trading chaotic volume for a more controlled, margin-focused operation. The discrepancy between the sharp drop in total visits (-38.8%) and the more moderate dip in visits per square foot (-25.0%) suggests Dollar Tree is already rightsizing these operations, leaving some "ghost space" inactive rather than over-investing in labor to manage the entire cavernous floor.
And this excess square footage is only a liability if it remains empty; turning it into an asset requires leveraging the fundamental change in who is now shopping these aisles. The shift in shopper demographics – where "Wealthy Suburban Families" have replaced the "Young Urban Singles" and "Melting Pot Families" of the previous tenant – is crucial for Dollar Tree's future. This new audience, which is less price-sensitive, provides the ideal environment for Dollar Tree to deploy its "Multi-Price" strategy.
While CFO Jeff Davis has cited "start-up costs" regarding these conversions, the long-term opportunity is clear: if Dollar Tree can utilize the extra square footage to showcase this higher-margin assortment, these locations could evolve from overlapping burdens into profitable flagships that capture a share of wallet the traditional small-box fleet never could.
For more data-driven CRE insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
The full-service dining segment has experienced its fair share of challenges over the past few years, with pandemic-era closures, rising food and labor costs, and cutbacks in discretionary spending contributing to visit lags. In 2024, visits were down 0.2% year over year (YoY) and remained 8.4% below 2019 levels – a reflection of the significant number of venues that permanently closed over COVID and a testament to the industry's ongoing struggle to regain its pre-pandemic footing.
Yet, even in a difficult environment, some full-service restaurant (FSR) chains are thriving. These brands aren’t waiting for the industry to rebound – they're becoming trendsetters in their own right, proving that stand-out strategy is everything in a challenging market.
This white paper explores brands that are harnessing three key differentiators – fixed-price value offerings, elevated social experiences, and a laser focus on product – to drive full-service dining success in 2025.
One of the most defining trends over the past few years has been the unrelenting march of price increases. And as consumers continue to seek out ways to save, some chains are staying ahead of the pack with fixed-price value offerings that help diners squeeze out the very best bang for their buck.
Golden Corral, the all-you-can-eat buffet chain that lets kids under three eat for free, is one FSR that is benefiting from consumers’ current value orientation. Despite closing several locations in 2024, overall visits to the chain still tracked closely with 2023 levels, declining by just 0.5% – while the average number visits to each Golden Corral restaurant grew 3.8% YoY.
Golden Corral’s value proposition is resonating strongly with budget-conscious Americans eager to enjoy a wide variety of comfort foods at an affordable price. The chain’s visitors tend to come from trade areas with lower median household incomes (HHIs) than traditional full-service restaurant (FSR) diners. And these patrons are willing to travel to enjoy the chain’s value buffet offerings, many of which are situated in rural areas and may require a longer drive. In 2024, 25.2% of Golden Corral’s diners came from over 30 miles away – compared to just 19.2% for the wider FSR segment.
Golden Corral’s continued flourishing proves that in an era of rising costs, diners are willing to go the extra mile (literally) for a restaurant that delivers both quality and affordability.
Children’s party space and eatertainment destination Chuck E. Cheese has had a transformative few years. Following the retirement of its iconic animatronic band, the chain shifted its focus to a new membership model, announcing a revamped Summer of Fun pass in May 2024 – including unlimited visits over a two-month period, steep discounts on food, and up to 250 games per day. The pass proved incredibly popular, with YoY visits surging by 15.6% in May 2024, when the offer launched – a sharp turnaround from the YoY visit declines of the previous months. Recognizing the strong demand, Chuck E. Cheese extended the program year-round – and the strategy has paid off as YoY visits remained positive through the end of 2024.
A closer look at the data suggests that parents are making full use of their unlimited passes: The share of weekday visits was higher in H2 2024 than in H2 2023, likely due to families using their passes for weekday entertainment rather than reserving visits for weekends and special occasions.
At the same time, the share of repeat visitors – those frequenting the chain at least twice a month – also grew. Although these repeat visitors may not purchase additional gameplay beyond the flat fee, their more frequent on-site presence likely translates into increased sales of pizza and other menu items.
While value has been a major motivator for restaurant-goers in recent years, low prices aren’t the only drivers of FSR success. Brands offering unique experiences aimed at maximizing social interaction are also seeing outsized gains.
Though many of these more innovative venues tend to be on the more expensive side, they draw enthusiastic crowds willing to pony up for concepts that combine good food with fun social occasions. And some of the more successful ones bolster perceived value through offerings like fixed-price menus or club memberships.
Korean cuisine has been on the rise in recent years, with restaurants like Bonchon Chicken and GEN Korean BBQ House making significant waves in the dining space. Another chain drawing attention is KPOT Korean BBQ and Hot Pot, which began modestly in 2018 and has since expanded to over 150 locations nationwide.
Diners at KPOT can customize their meals by selecting from a variety of proteins, broths, sauces, and side dishes, known as banchan, while barbecuing or cooking in a hotpot at their table and sipping on the drinks from the menu’s extensive selection. And though pricier than Golden Corral, KPOT also offers an all-you-can-eat experience that lets customers squeeze the most value out of their indulgence.
Location intelligence shows that KPOT’s experiential dining model is resonating with customers: Since Q4 2019, the average number of visits to each KPOT location has risen steadily – even as the chain has grown its footprint – while the average dwell time has also increased. Indeed, rather than a quick dining stop, KPOT has become a destination for guests to linger, enjoying both food and drinks – and an interactive and social experience.
By positioning themselves as gathering places for fine wine aficionados, wine-club-focused concepts such as Postino WineCafe and Cooper’s Hawk Winery are also benefiting from today’s consumers’ emphasis on social experiences. The two upscale dining destinations offer club memberships that combine periodic wine releases with a variety of perks.
And the data suggests that the model is strongly resonating with diners. Both Postino and Cooper’s Hawk have grown their footprints over the past year, driving substantial YoY chain-wide visit increases while average visits per location grew as well – showing that the expansions and experiential offerings are meeting robust demand.
And analyzing the two chains’ captured markets shows that the wine club model enjoys broad appeal across a variety of audience segments.
Unsurprisingly, both wine clubs’ visitor bases include higher-than-average shares of affluent consumers with money to spend, including Experian: Mosaic’s “Power Elite”, “Booming with Confidence”, and “Flourishing Families” segments (the nation’s wealthiest families, as well as affluent suburban and middle-aged households). But the two chains also attract younger, more budget-conscious consumers – Postino, which has many downtown locations, is popular among “Singles and Starters”, while Cooper’s Hawk is popular among “Promising Families” - i.e. young couples with children.
The success of the two brands across various segments underscores the impact of a distinctive experience – especially when paired with a loyalty-boosting membership – in attracting today’s consumers.
Value offerings and unique experiences have the power to drive restaurant visits – but ultimately, a good meal in an inviting atmosphere is a draw in and of itself, as is shown by the success of First Watch and Firebirds Wood Fired Grill.
Breakfast-only restaurant First Watch excels at ambiance and menu innovation, changing up its offerings five times a year and striving to maintain a neighborhood feel at each of its locations.
First Watch has made a point of leaning into its strengths, eschewing discounts in favor of a consistently elevated dining experience and doubling down its strongest day part (weekend brunch), rather than trying to artificially drive up interest at other times.
And the strategy appears to be working: In 2024, visits to First Watch increased 6.6% YoY – with Saturdays and Sundays between 11:00 A.M. and 1:00 P.M. remaining its busiest dayparts by far. Visitors to First Watch also tend to linger over their meals more than at other breakfast chains – in 2024, the restaurant experienced an average dwell time of 54.9 minutes, significantly longer than the 48.7-minute average at other breakfast-focused restaurants.
By focusing on what matters most to its diners – innovative and exciting food and a welcoming atmosphere that allows patrons to enjoy their meals at a leisurely pace – First Watch is continuing to flourish.
Another chain that is growing its footprint and its audience on the strength of a menu and ambiance-focused approach is Firebirds Wood Fired Grill. The chain, known for its “polished casual” vibe and bold, unique flavors, added several new restaurants last year, leading to a 6.5% increase in overall visits. Over the same period, the average number of visits to each Firebirds location held steady – showing that the new restaurants aren’t cannibalizing existing business.
The chain’s success may rest, in part, on its locating its venues in areas rife with enthusiastic foodies. Data from Spatial.ai’s FollowGraph shows that in 2024, Firebird’s trade areas had significantly higher shares of “BBQ Lovers”, “Gourmet Burger Lovers,” and “Foodies” than the nationwide average. This suggests that Firebirds is attracting diners who prioritize the experience of eating – key for a chain that prides itself on putting good food first. The chain is also known for its welcoming decor and design – another aspect that may lead to its strong visit success.
Necessity often serves as the mother of invention, and challenging economic periods continue to spark new trends and innovations in the dining scene. From a heightened focus on value – drawing families and lower-HHI consumers willing to travel for a good deal – to the growing appeal of social dining and the timeless draw of good food – new trends are emerging to meet changing consumer expectations.
Stadiums and arenas – and the communities they call home – have a stake in cultivating engaged team fanbases eager to participate in live events. And venues and teams can employ a variety of strategies to strengthen their connection with fans and draw crowds to the stands.
In this report, we leverage location analytics and audience segmentation to uncover some of the ways that sports franchises and venues are driving engagement – attracting visitors from farther away and appealing to fans more likely to splurge on stadium fare. How does the signing of a star athlete impact arena visitor profiles? What happens to stadium visitation trends when a team’s performance improves dramatically? And how can teams and venues tailor their offerings to more effectively cater to visitor preferences?
We dove into the data to find out.
In sports, the signing of a star athlete can have a ripple effect across the organization, hometown, and league. In addition to driving up overall attendance at games, star power can impact everything from visit frequency to audience profile – and the buying power of stadium attendees.
Lionel Messi’s move to Inter Miami CF after decades of European play brought a foot traffic boost to Chase Stadium (formerly DRV PNK Stadium). But it also shifted the demographics of stadium visitors and increased the distance they traveled to attend a game.
At Inter Miami’s 2022 and 2023 home openers without Messi (he joined the team mid-season in 2023), only 6.4% and 5.3% of visitors to Chase Stadium came from over 250 miles away. But for the 2024 home opener with Messi on the squad, 31.3% of stadium visitors traveled more than 250 miles to attend.
The demographics of visitors at the home opener also changed with Messi on the team. Trade area data combined with the Spatial.ai: PersonaLive dataset reveals that the 2024 home opener received a smaller share of households in the “Near-Urban Diverse Families” (11.2%) and “Young Urban Singles” (7.2%) segments than the two previous years. Meanwhile, shares of “Sunset Boomers” (13.0%) and “Ultra Wealthy Families” (20.1%) increased, indicating that Messi brought an older and more affluent demographic of visitors to the stadium compared to previous years. Messi’s arrival has generated increased revenue for Inter Miami CF, Major League Soccer, and Apple TV+, which has exclusive streaming rights for MLS games. And an influx of affluent out-of-town visitors also has the potential to drive positive outcomes for tourism and employment in the Miami area.
Caitlin Clark’s WNBA debut was another star-powered game changer – this time for women’s basketball. After dazzling the sports world during her college basketball career, Caitlin Clark was drafted first overall to the Indiana Fever before the 2024 WNBA season. The superstar’s arrival has had a staggering economic impact on the city of Indianapolis and the Fever franchise, highlighting the benefit of a top athlete within the local community. However, Clark’s stardom also had a far-reaching impact on the league as a whole, adding tremendous value to the WNBA. Trade area analysis reveals that several WNBA arenas saw an uptick in visitor affluence when hosting the Fever with Clark in the lineup – likely driven in part by the elevated ticket prices associated with her appearances.
When the Minnesota Lynx hosted the Fever on July 14th, 2024, for example, the median HHI of Target Center’s captured market shot up to just over $93K/year, well above the median HHIs for the games immediately before and after that event. (A venue’s captured market refers to the census block groups (CBGs) from which it draws its visitors, weighted to reflect the share of visits from each one – and thus reflects the profile of the venue’s visitor base.) Similarly, the Fever’s away game against the Connecticut Sun on May 14th, 2024 at Mohegan Sun Arena drove a higher audience median HHI ($103.6K/year) than either of the Sun’s next two home games.
Having a superstar on the roster can drive positive outcomes locally and league-wide – but overall team success is the ultimate goal for any franchise. So it may come as no surprise that stadiums and arenas can drive engagement when their home teams perform well on the field or court. And teams that reverse their fortunes often spark even greater excitement, boosting visitor loyalty, visit duration, and other key metrics.
The Baltimore Orioles had one of the worst records in baseball just a few years ago. But since 2022, the team has flipped the script – stringing together winning seasons and postseason berths. And location intelligence shows that as the team finds success, fans are becoming more engaged with their hometown stadium.
During the 2019 regular season, one of the worst for the club in recent history, stadium attendance suffered, with only 8.3% of visitors to Oriole Park at Camden Yards visiting the stadium at least three times. But during the 2024 regular season, Oriole Park’s share of repeat visitors (those who visited at least three times) was almost double 2019 levels (16.3%) – consistent with a sharp increase in sales of multi-game ticket packages.
In addition to attending games more often, visitors to Oriole Park also appear to be spending more time at the ballpark. During the 2019 regular season, visitors spent an average of 150 minutes at the stadium, but in 2024, the average time at the park increased to 178 minutes – potentially boosting ancillary spending and in-stadium advertising exposure. The increased dwell time of visitors is particularly noteworthy when considering that MLB’s rule changes have significantly shortened average game time.
The more engaged fandom engendered by team success not only impacts stadium visitor behavior, but also has the potential to drive revenue. The Orioles added 20 new corporate sponsors before the 2024 season, likely due to the attention garnered by the well-performing club.
The NFL’s Detroit Lions provide another example of team success that has driven visitor engagement. As the franchise has improved its record in recent years, the trade area size of its stadium – Ford Field – has also increased, indicating elevated attendance from fans living further away.
The Lions finished the regular season with losing records from 2019 to 2021, but finished over .500 in 2022 (9-8), 2023 (12-5), and 2024 (15-2). And with the team’s increasing wins each consecutive season, the size of its stadium's trade area has also increased steadily – reaching 81.3% above 2019 levels in 2024.
This underscores just how much team success matters to fans, who may be more inclined to travel longer distances if they believe their team is likely to win. Ultimately, broader fan engagement across a wider trade area also increases a team’s growth potential beyond in-stadium attendance – driving merchandise sales, increasing viewership, and benefitting both the team and the league as a whole.
While stadium attendance and visitor behavior is often correlated to the performance of the sports teams that play in the arena, sporting venues can also drive fan engagement in ways that aren’t solely tied to team success or big-name athletes. By adapting their concessions and venue operations to visitor preferences, stadiums and arenas can better serve their audiences and strengthen their community presence.
Consumers have been feeling the pinch of rising food costs for quite some time, but at least one NBA team has responded to make concessions at the game more affordable for fans. In December 2024, the Phoenix Suns announced a $2 value menu for all home games at Footprint Center – delivering steep discounts on hot dogs, water, soda, and snacks.
Location analytics suggest that since the value menu launch, more fans who would have otherwise waited until after leaving the venue to grab a bite are now enjoying food and drinks inside the arena. Analysis of five Suns home games just before the value menu launch – between November 26th and December 15th, 2024 – reveals that between 7.0% and 9.3% of stadium visitors visited a dining establishment after leaving the arena. But following the value menu launch before the December 19th, 2024 home game, post-game dining decreased to under 6.0% through the end of the year.
Suns owner Mat Ishbia’s announcement of the new menu called out the need for affordable food options for families at Suns games. As the season progresses, the new menu may drive a larger share of family households to Suns games, which could provide opportunities for advertisers and other stadium partners.
Consumers in Washington – and especially Seattle – are known for their affinity for plant-based diets and environmentally-friendly lifestyles. And that goes for local football fans as well: Audience segmentation provided by the AGS: Behavior & Attitudes dataset combined with trade area data reveals that during September to December 2024, households within Lumen Field’s potential visitor base were 36% more likely to be “Environmentally Conscious Buyers” and “Environmental Contributors” and 39% more likely to be “Vegans” compared to the nationwide average. By contrast, across all NFL stadiums, potential visiting households were 2%, 1%, and 3% less likely, respectively, to belong to these segments.
And Lumen Field has been actively catering to these consumer preferences. The stadium, which has been experimenting with plant-based culinary options for quite some time, was recently recognized as one of the most vegan-friendly stadiums in the NFL. And in December 2024, Lumen became the second stadium in the league to achieve TRUE precertification for its efforts to become a zero-waste venue.
By remaining aligned with its visitor base – including both football fans and people that visit the stadium for other events – Lumen Field encourages visitors to feel at home at their local stadium. And fans may be more connected to their team knowing the club shares their values and respects their lifestyle.
Stadiums and arenas can leverage a variety of strategies to engage visitors in attendance as well as wider audiences. Signing a star athlete, putting together a winning club, or adapting to local preferences are just some of the ways that sports franchises and athletic venues can find success.
Starbucks. Amazon. Barclays. AT&T. UPS. These are just some of the major corporations that have made waves in recent months with return-to-office (RTO) mandates requiring employees to show up in person more often – some of them five days a week.
But how are crackdowns like these taking shape on the ground? Is the office recovery still underway, or has it run its course? And how are evolving in-office work patterns impacting commuting hubs and dining trends? This white paper dives into the data to assess the state of office recovery in 2024 – and to explore what lies ahead for the sector in 2025.
In 2024, office foot traffic continued its slow upward climb, with visits to the Placer.ai Office Index down just 34.3% compared to 2019. (In other words, visits to the Placer.ai Office Index were 65.7% of their pre-COVID levels). And zooming in on year-over-year (YoY) trends reveals that office visits grew by 10.0% in 2024 compared to 2023 – showing that employee (and manager) pushback notwithstanding, the RTO is still very much taking place.
Indeed, diving into quarterly office visit fluctuations since Q4 2019 shows that office visits have been on a slow, steady upward trajectory since Q2 2020, following – at least since 2022 – a fairly consistent seasonal pattern. In Q1, Q2, and Q3 of each year, office visit levels increased steadily before dipping in holiday-heavy Q4 – only to recover to an even higher start-of-year baseline in the following Q1.
Between Q1 and Q3 2022, for example, the post pandemic office visit gap (compared to a Q4 2019 baseline) narrowed from 63.1% to 47.5%. It then widened temporarily in Q4 before reaching a new low – 41.4% – in Q1 2023. The same pattern repeated itself in both 2023 and 2024. So even though Q4 2024 saw a predictable visit decline, the first quarter of Q1 2025 may well set a new RTO record – especially given the slew of strict RTO mandates set to take effect in Q1 at companies like AT&T and Amazon.
Despite the ongoing recovery, the TGIF work week – which sees remote-capable employees concentrating office visits midweek and working remotely on Fridays – remains more firmly entrenched than ever.
In 2024, just 12.3% of office visits took place on Fridays – less than in 2022 (13.3%) and on par with 2023 (12.4%). Though Fridays were always popular vacation days – after all, why not take a long weekend if you can – this shift represents a significant departure from the pre-COVID norm, which saw Fridays accounting for 17.3% of weekday office visits.
Unsurprisingly, Tuesdays and Wednesdays remained the busiest in-office days of the week, followed by Thursdays. And Mondays saw a slight resurgence in visit share – up to 17.9% from 16.9% in 2023 – suggesting that as the RTO progresses, Manic Mondays are once again on the agenda.
Indeed, a closer look at year-over-five-year (Yo5Y) visit trends throughout the work week shows that on Tuesdays and Wednesdays, 2024 office foot traffic was down just 24.3% and 26.9%, respectively, compared to 2019 levels. The Thursday visit gap registered at 30.3%, while the Monday gap came in at 40.5%.
But on Fridays, offices were less than half as busy as they were in 2019 – with foot traffic down a substantial 53.2% compared to 2019.
Before COVID, long commutes on crowded subways, trains, and buses were a mainstay of the nine-to-five grind. But the rise of remote and hybrid work put a dent in rush hour traffic – leading to a substantial slowdown in the utilization of public transportation. As the office recovery continues to pick up steam, examining foot traffic patterns at major ground transportation commuting hubs, such as Penn Station in New York or Union Station in Washington, D.C., offers additional insight into the state of RTO.
Rush hour, for one thing – especially in the mornings – isn’t quite what it used to be. In 2024, overall visits to ground transportation hubs were down 25.0% compared to 2019. But during morning rush hour – weekdays between 6:00 AM and 9:00 AM – visits were down between 44.6% and 53.0%, with Fridays (53.0%) and Mondays (49.7%) seeing the steepest drops. Even as people return to the office, it seems, many may be coming in later – leaning into their biological clocks and getting more sleep. And with today’s office-goers less likely to be suburban commuters than in the past (see below), hubs like Penn Station aren’t as bustling first thing in the morning as they were pre-pandemic.
Evening rush hour, meanwhile, has been quicker to bounce back, with 2024 visit gaps ranging from 36.4% on Fridays to 30.0% on Tuesdays and Wednesdays. Office-goers likely form a smaller part of the late afternoon and evening rush hour crowd, which may include more travelers heading to a variety of places. And commuters going to work later in the day – including “coffee badgers” – may still be apt to head home between four and seven.
The drop in early-morning public transportation traffic may also be due to a shift in the geographical distribution of would-be commuters. Data from Placer.ai’s RTO dashboard shows that visits originating from areas closer to office locations have recovered faster than visits from farther away – indicating that people living closer to work are more likely to be back at their desks.
And analyzing the captured markets of major ground transportation hubs shows that the share of households from “Principal Urban Centers” (the most densely populated neighborhoods of the largest cities) rose substantially over the past five years. At the same time, the share of households from the “Suburban Periphery” dropped from 39.1% in 2019 to 32.7% in 2024. (A location’s captured market refers to the census block groups (CBGs) from which it draws its visitors, weighted to reflect the share of visits from each one – and thus reflects the profile of the location’s visitor base.)
This shift in the profile of public transportation consumers may explain the relatively slow recovery of morning transportation visits: City dwellers , who seem to be coming into the office more frequently than suburbanites, may not need to get as early a start to make it in on time.
While the RTO debate is often framed around employer and worker interests, what happens in the office doesn’t stay in the office. Office attendance levels leave their mark on everything from local real estate markets to nationwide relocation patterns. And industries from apparel to dining have undergone significant shifts in the face of evolving work routines.
Within the dining space, for example, fast-casual chains have always been workplace favorites. Offering quick, healthy, and inexpensive lunch options, these restaurants appeal to busy office workers seeking to fuel up during a long day at their desks.
Traditionally, the category has drawn a significant share of its traffic from workplaces. And after dropping during COVID, the share of visits to leading fast-casual brands coming from workplaces is once again on the rise.
In 2019, for example, 17.3% of visits to Chipotle came directly from workplaces, a share that fell to just 11.6% in 2022. But each year since, the share has increased – reaching 16.0% in 2024. Similar patterns have emerged at other segment leaders, including Jersey Mike’s Subs, Panda Express, and Five Guys. So as people increasingly go back to the office, they are also returning to their favorite lunch spots.
For many Americans, coffee is an integral part of the working day. So it may come as no surprise that shifting work routines are also reflected in visit patterns at leading coffee chains.
In 2019, 27.5% of visits to Dunkin’ and 20.1% of visits to Starbucks were immediately followed by a workplace visit, as many employees grabbed a cup of Joe on the way to work or popped out of the office for a midday coffee break. In the wake of COVID, this share dropped for both coffee leaders. But since 2022, it has been steadily rebounding – another sign of how the RTO is shaping consumer behavior beyond the office.
Five years after the pandemic upended work routines and supercharged the soft pants revolution, the office recovery story is still being written. Workplace attendance is still on the rise, and restaurants and coffee chains are in the process of reclaiming their roles as office mainstays. Still, office visit data and foot traffic patterns at commuting hubs show that the TGIF work week is holding firm – and that people aren’t coming in as early or from as far away as they used to. As new office mandates take effect in 2025, the office recovery and its ripple effects will remain a story to watch.
