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When consumers get cautious, off-price gets busy. And as shoppers continued trading down in Q1 2026 amid rising gas prices and tariff-driven uncertainty, Ross Dress for Less stood out as a top performer, capturing demand from consumers seeking the deepest discounts.
Off-price’s momentum is most visible in its widening lead over department stores. The category captured 65.7% of combined visit share in Q1 2026, up from 62.2% in Q1 2025 and just 56.2% in Q1 2022. These steady, multi-year gains underscore a structural shift in where consumers are choosing to shop – one that continues to accelerate as value becomes a central decision driver.
While part of off-price’s growth stems from ongoing fleet expansions – even as department stores shrink their footprints – the data also points to steady, and in some cases rising, same-store performance.
Ross Dress for Less, for example, has seen double-digit same-store visit gains in recent months, consistent with its most recent earnings report of a 9% year-over-year (YoY) increase in comparable sales, primarily driven by traffic. Its no-frills, ultra-low pricing often undercuts the rest of the off-price segment – making it particularly attractive in today’s increasingly needs-based shopping environment. And with no e-commerce channel to divert demand, every transaction runs through the chain’s physical stores.
At Marshalls and TJ Maxx, the core strategy remains what it has always been: opportunistic buying at scale paired with a slightly more elevated treasure-hunt experience that keeps customers coming back. And in Q1, the banners delivered low single-digit overall visit growth, with modest gains in visits per location.
Performance, however, was uneven across the quarter. After a February lift – helped in part by easier comparisons – March same-store traffic turned slightly negative, reflecting both a calendar shift (one fewer Saturday) and broader consumer caution. That softness largely continued into April, though TJ Maxx saw a modest 0.4% YoY uptick. Marmaxx's higher price points and more brand-forward assortment likely make it more sensitive to discretionary pullbacks than Ross – while its e-commerce presence could also be absorbing demand as higher gas prices shift some shopping online.
Even so, Marmaxx remains in a position of structural strength. Its network of more than 1,400 buyers sourcing from over 21,000 vendors worldwide provides unmatched flexibility – particularly as tariff-related disruptions push excess inventory into the market. And as consumer sentiment rebounds, traffic growth is likely to follow.
Burlington, meanwhile, posted an 7.7% overall increase in visits in Q1, largely driven by its rapidly expanding store base, even as per-location traffic declined 2.1% YoY.
The company’s elevation strategy – focused on improving assortment quality with more recognizable brands and higher quality products – has delivered solid results in recent quarters. But with consumers pulling back on discretionary spending, the elevated assortment may be temporarily finding a smaller audience – a dynamic likely amplified by Burlington’s more value-oriented customer base compared to peers.
Still, Burlington’s positioning leaves it well placed to regain momentum when conditions stabilize. And given the current environment, strong overall traffic growth coupled with modest same-store declines represents a relatively resilient performance.
When economic pressure builds, off-price tends to win. And though Ross may be leading the pack today, Marmaxx and Burlington are both well positioned to regain strong traffic momentum as conditions evolve. With consumer confidence still strained and excess inventory likely to remain plentiful, the structural tailwinds supporting off-price remain firmly in place.
For more data-driven retail insights, visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Overall visits to U.S. grocery stores rose 1.7% year over year (YoY) in Q1 2026, extending a streak of growth that now spans four consecutive quarters. At the category level, most of this growth was driven by expansion, as the average number of visits per location remained essentially flat YoY.
Still, a deeper look at the data reveals meaningful variation across segments and regions, shedding light on the dynamics shaping grocery traffic in 2026.
Grocery visit growth has been positive in every quarter over the past year, peaking at 3.3% YoY in Q4 before moderating to 1.7% in Q1 2026. Per-location visits, however, lagged overall growth throughout the analyzed period, increasing just 0.2% YoY in Q1 2026.
The takeaway? New store openings, rather than stronger performance from existing locations, are accounting for most of the category's recent visit gains.
That said, the combination of ongoing expansion and steady performance at existing locations points to resilient underlying demand. Even as mass merchandisers, wholesale clubs, and e-commerce players compete for share, dedicated grocery stores remain a fundamentally durable format.
The relatively flat nationwide per-location performance also masks some regional variation. Several statewide markets – including Montana, Colorado, Maine, Kansas, Texas, New Mexico, Rhode Island, and Indiana – saw per-location visit growth exceeding 2.0% YoY in Q1 2026.
This divergence suggests that local dynamics, ranging from population growth and suburban expansion to competitive intensity and store rollout strategies, are playing a role in shaping performance. In other words, while national trends appear stable, grocery remains a highly localized business where market-specific factors can drive outperformance.
A closer look at different grocery segments reveals further variation.
Fresh-format grocers like Trader Joe's and Sprouts led in overall visit growth, highlighting a rapidly expanding segment that is capturing a growing share of traffic while also maintaining solid YoY visit performance at existing stores. Value grocers also saw expansion-driven gains, though per-location traffic was softer at -2.8% YoY. And though traditional grocery chains have not been on an expansion trajectory, they slightly outperformed fresh-format players on a per-location basis, with visits up 1.5% YoY. For a segment that has lagged peers for several quarters, this represents notable improvement.
What's behind traditional groceries’ emerging store-level strength?
One explanation may be traditional grocers' success in capturing the short trip – the fastest-growing type of grocery visit. Whether driven by curbside pickup or quick fill-in runs for a few missing items or an inexpensive prepared lunch, these visits are becoming increasingly common. And a look at relative category-wide visit share shows that traditional grocers are the only grocery segment over-indexing on sub-10 minute visits, capturing a greater share of short visits than of overall grocery traffic in Q1 2026.
This suggests that habit, proximity, and assortment breadth may matter more than price positioning when a shopper just needs a few items fast. Traditional grocery shoppers may also be more likely than value-oriented shoppers to use curbside pickup – a service that may come with markups or additional fees – while fresh and specialty shoppers may be more inclined to browse in-store.
The Q1 2026 grocery landscape is defined by steady but uneven growth. New store expansion is fueling topline gains, while performance varies across regions and formats. At the same time, the rise of short, convenience-driven trips is subtly reshaping the competitive landscape – favoring retailers that can deliver speed, accessibility, and consistency over those competing primarily on price or experiential differentiation.
So is traditional grocery making a comeback? Not in the sense of reclaiming overall growth leadership. But in some of the areas that increasingly matter, traditional grocers are carving out a durable and defensible role.
Will traditional grocery retailers continue to thrive as the year wears on? Follow Placer.ai/anchor to find out.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Warehouse clubs continue to benefit from their strong value proposition, sustaining meaningful visit growth even amid macro uncertainty. And elevated fuel prices are adding another tailwind, driving increased traffic to wholesale club gas stations. Leveraging location intelligence, we examined recent performance for Costco, Sam’s Club, and BJ’s Wholesale Club.
Recent visit data for BJ’s, Costco, and Sam’s Club reveals how the warehouse club model continues to resonate with consumers. All three chains sustained year-over-year (YoY) visit growth over the past six months, and while growth moderated briefly in March 2026, a rebound in April suggests the slowdown was more calendar-driven than demand-driven. March 2026 included one fewer Saturday than the prior year – a small shift that can have a significant impact on time-rich retail formats.
Real estate strategy also emerged as a key factor shaping traffic trends across the three wholesalers. Costco and BJ’s both saw gains in overall visits alongside same-store growth, indicating that performance was supported by a combination of new unit expansion and growing demand at existing locations. Costco added 15 domestic warehouses in fiscal 2025 and appears on track for a similar pace in fiscal 2026, while BJ's opened seven clubs in fiscal 2025 and and is signaling a more aggressive expansion over the next two years, including its recent entry into the Dallas-Fort Worth market.
Sam's Club, by contrast, added just one new location in its fiscal 2026 (ended January 2026) while completing 14 remodels – pointing to a strategy centered on optimizing its existing footprint. This emphasis is reflected in the close alignment between overall and same-store visits, suggesting that growth is being driven primarily by improvements within the current store base. Still, Sam’s Club’s pipeline includes at least one upcoming opening, which could indicate a gradual shift toward expansion – potentially blending its optimization strategy with the unit growth that has supported momentum for its peers.
Beyond the traffic inside wholesale clubs, an equally notable story is unfolding at their gas stations. As the chart below shows, visits to BJ’s Gas, Costco Gas, and Sam’s Club Fuel accelerated in early March 2026, aligning with a sharp rise in fuel prices amid the Iran War. Perhaps expectedly, this demonstrates that competitively priced fuel is a meaningful traffic driver during periods of elevated gas prices – reinforcing the value proposition of warehouse club memberships. If fuel prices remain high, members may be more inclined to consolidate shopping trips around fuel fill-ups, potentially boosting both gas station traffic and in-club spending.
Diving deeper into March and April visitor patterns offer further perspective into how fuel prices are influencing wholesale club member behavior. Across all three wholesale gas chains, the share of visitors who visited at least twice rose in both March and April 2026 compared to 2025.
Rising visit frequency suggests that increased traffic is not being driven by one-time responses to pricing pressure. Instead, higher fuel prices appear to be prompting members to consistently shift a greater share of their fuel spend into the wholesale ecosystem.
And more frequent fill-ups increase the likelihood that gas trips are paired with in-club shopping, suggesting that habits formed in response to pricing dynamics at the pump may ultimately drive increases in visit frequency and in-store spend.
In the wholesale club space, core value perception is sustaining steady visit growth, while elevated fuel prices are amplifying that advantage by driving incremental traffic and frequent visits to gas stations.
In this context, wholesale fuel is transforming club-member behavior and has the potential to drive deeper, long-term engagement with the retailers as a whole.
Will these trends continue in the months ahead? Check back in with The Anchor to find out.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
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Brick-and-mortar retail foot traffic continues to demonstrate notable resilience despite rising gas prices and broader macroeconomic uncertainty, with April 2026 marking the seventh consecutive month of year-over-year (YoY) gains. March's relative softness now looks like the product of calendar shifts rather than the start of a structural decline – retail visits essentially held last year's levels despite one fewer Saturday and store closures for Easter. And April's subsequent rebound reinforces that underlying consumer demand remains intact, with shoppers continuing to show up to physical stores even as they contend with elevated prices at the pump and an uncertain economic backdrop.
But the real star of April's consumer data was Placer's Ecommerce Distribution Index, which registered a massive 20.5% YoY increase in foot traffic, following an already strong 16.3% gain in March – likely driven in part by elevated gas prices nudging some consumers online.
The traffic data indicates that both physical and digital retail grew simultaneously despite historically weak consumer sentiment – suggesting that consumers are saying one thing and doing another, and that underlying demand may be more durable than the headlines suggest.
Meanwhile, manufacturing foot traffic came under renewed pressure in April 2026 following two months of tentative stabilization. This softness in physical activity persists despite a wave of headline-grabbing investment announcements: private-sector U.S. manufacturing commitments have surpassed $1.6 trillion and Q1 2026 industrial net absorption rose 52% YoY, the strongest start to a year since 2023. The disconnect reflects a fundamental shift underway – leasing demand is increasingly concentrated in automation-ready, high-clearance facilities, meaning more square footage is being absorbed with fewer workers walking through the door.
For more retail and CRE insights, visit placer.ai/anchor
Fast casual extended its winning streak into April 2026, while shifting visit durations across all restaurant formats point to deeper changes in how consumers are choosing to dine.
April 2026 marked another month of year-over-year (YoY) visit growth for fast casual, with traffic rising 1.9% compared to April 2025. The consistency of that trend – visible in the chart below – speaks to the ongoing strength of the segment’s value perception as consumer sentiment declines and energy costs spike – putting pressure on household budgets. Consumers continue to weigh quality and experience against price, and fast casual – sitting between the affordability of QSR and the elevated cost of full-service – keeps clearing that bar. This could also explain the slight decline in QSR visits – for the second consecutive month – which may be reflecting rising prices that are narrowing the gap with fast casual and prompting some consumers to trade up.
Full service restaurants, meanwhile, saw their visit gap improve following March's 4.8% YoY decline – which may indicate that March's dramatic decrease may have been due to calendar shifts rather than to a sharp drop in demand. (March 2025 had five Saturdays compared to March 2026's four, which likely hurt full-service's total monthly traffic last month.) The return to modest dips suggests that, while underlying demand is facing broader macro headwinds, the pressure is less severe than last month’s outsized drop implied.
Beyond visit counts, April 2026 brought a slight shift in visit duration. Mid-length visits (10 to 30 minutes) grew their share YoY across all three segments, while the share of very short visits (under 10 minutes) declined for QSR and fast-casual and the share of longer visits (30+ minutes) fell for all three categories.
For QSR, the 10 to 30 minute visit bucket grew from 30.2% of visits in April 2025 to 31.2% in April 2026 – a meaningful shift for a segment where speed is a core value. This could reflect consumers skipping the drive-thru, and opting to park and dine-in instead, as fuel costs make idling a less economical proposition.
Fast casual visits revealed a similar pattern, as mid-length visits in the segment edged up from 34.2% in April 2025 to 35.4% in April 2026. Given that fast casual is already designed for a more relaxed dining pace than QSR, the uptick in mid-length visits might reflect a combination of factors – consumers leaning into the sit-down experience, and slightly longer wait times as the segment's sustained popularity pressures throughput.
Meanwhile, full-service visits saw a decline in the share of longer visits (30+ minutes) while the share of both short and mid-length visits increased – though longer visits still lead in overall share. Lighter checks, smaller parties, or a more purposeful approach to dining occasions could all be contributing factors.
Fast casual's sustained outperformance and the industry-wide shift toward mid-length visits both point in the same direction: consumers are engaging more selectively with dining, and the segments and brands that offer a compelling experience are pulling ahead.
For more dining insights, visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
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In April 2026, Home Depot's five-day return-to-office mandate took effect for corporate employees – the latest addition to a growing list of major employers requiring more in-person presence. What does the latest data reveal about the pace of recovery on the ground?
Nationwide office visits landed 29.1% below April 2019 levels in April 2026 – a slight improvement compared to April 2025. While this marks continued progress, the pace of recovery was more measured than in March, which saw a 4.2 percentage point gain when controlling for the number of working days. (April 2025 and April 2026 had the same number of working days, offering a clean basis for comparison).
Alongside the growing wave of mandates, a survey from MyPerfectResume early this year found that just 7% of employees would quit outright over a mandatory RTO policy in 2026 – down from 51% in January 2025. The shift reflects a labor market that has continued to soften, leaving workers with less leverage to push back on policies they might have resisted just a year ago.
On the other side of the ledger, rising gas prices introduced a meaningful counterweight in April, with the national average surpassing $4.00 per gallon for the first time since 2022. For daily commuters already reassessing the cost of in-office work, a jump of more than $1.00 per gallon in a single month is a significant headwind – and likely one factor behind the slower pace of gains.
Looking across eleven major office markets, nearly all posted modest YoY visit growth, led again by West Coast hubs Los Angeles and San Francisco. Once viewed as a persistent laggard, San Francisco’s AI-powered recovery has helped it avoid the bottom spot for several months running. And as the city’s narrative continues shifting from “doom loop” to “boom loop,” it is likely to keep gaining ground in the months ahead.
Denver, on the other hand, finished last in April across both measures – down 45.3% versus April 2019 and 1.1% from a year ago. With one of the most remote-friendly labor markets in the country and downtown office vacancy still hovering around 38%, the city is increasingly leaning on alternative strategies such as office-to-residential conversions to revive its urban core. Still, prime and Class A buildings remain a bright spot, as employers look to draw workers back with higher-quality spaces and perks rather than mandates alone – and as these efforts gain traction, Denver could begin to narrow the gap.
April’s data reinforces a familiar theme: The return to office remains non-linear, marked by steady but uneven progress. Mandates continue to accumulate and employer leverage has strengthened compared to last year, helping push attendance higher. But rising gas prices are adding friction – and the gap between the nation’s strongest and weakest office markets remains wide.
For more data-driven RTO reports follow Placer.ai/anchor.
In today’s retail landscape, consumer behavior is influenced by a multitude of factors, directly impacting the success of products and brands. This report explores the latest trends in value perception, shopping behavior, and media consumption that impact which brands consumers are most likely to engage with – and how.
In the apparel space, consumers continue to prioritize value and unique merchandise.
Analysis of visits to various apparel categories reveals a steady increase in the share of visits going to off-price retailers and thrift stores at the expense of traditional apparel chains.
And the popularity of off-price chains and thrift stores appears to be widespread across multiple audience segments. Analyzing trade area data with the Experian: Mosaic psychographic dataset reveals a clear preference for second-hand retailers among both younger (ages 25-30) and older (51+) consumer segments. Meanwhile, middle-class parents aged 36-45 with teenagers – the “Family Union” segment – are significantly more likely to shop at off-price apparel stores, highlighting their emphasis on buying new, while saving both time and money.
This suggests that the powerful blend of treasure-hunting and deep value, central to both the off-price and thrift experiences, is driving traffic from a variety of audiences, and that other industries could benefit from combining affordability with the allure of unique products.
Diving deeper into the location intelligence for the apparel space further highlights thrift and off-price’s broad appeal – and that a combination of quality and price motivates consumers to visit different retailers.
Between 2019 and 2024, the share of Bloomingdale’s, Saks Fifth Avenue, Neiman Marcus, and Nordstrom visitors that also visited a Goodwill or Ross Dress for Less increased significantly.
And while this could mean that the current economic climate is causing some higher-income consumers to trade down to lower-priced retailers, it could also be that consumers are prioritizing sustainability and seeking value in terms of “bang for their buck” – shopping a combination of retailers depending on the cost versus quality considerations for each purchase.
Consumers increasingly expect to shop on their own terms, opting for a more flexible shopping experience that blurs the lines between traditional retail channels and categories.
Superstores and warehouse stores, for example, often evoke the image of navigating aisle after aisle of nearly every product imaginable – a time-consuming endeavor given the sheer size of their stores. But the latest location intelligence shows that more consumers are turning to these retailers for super-quick shopping trips.
Between 2019 and 2024, the share of visits lasting less than ten minutes at Target, Walmart, BJ’s Wholesale Club, Sam’s Club, and to a lesser extent Costco, rose steadily – perhaps due to increased use of flexible BOPIS (buy online, pick-up in-store) and curbside pick-up options. These stores may also be seeing a rise in consumers popping in to grab just a few items as-needed or to cherry-pick particular deals to complement their larger online shopping orders.
This trend highlights the demand for frictionless store experiences that allow visitors to conveniently shop or pick up orders even at large physical retailers.
And the breaking down of traditional retail silos isn’t limited to big-box chains. Diving into the data for quick service restaurants (QSR), fast casual chains, and grocery stores indicates that more consumers are also looking for new ways to grab a convenient bite.
Since 2019, grocery stores have been claiming an increasingly large share of the midday short visit pie – i.e. visits between 11:00 AM 3:00 PM lasting less than ten minutes – at the expense of QSR chains. This suggests that consumers seeking quick and affordable lunches are increasingly turning to grocery stores to pick up a few items or take advantage of self-service food bars. Notably, the rise in supermarket lunching hasn’t come at the expense of fast-casual restaurants, which have also upped their quick-service games – and have seen a small increase in their share of the quick lunchtime crowd over the past five years.
While some of QSR’s relative decline in short lunchtime visits could be due to discontent with rising fast-food prices, it’s clear that an increasing share of consumers see grocery and fast-casual chains as viable options during the lunch rush.
In 2025, tapping into hot trends and creating viral moments are among the most powerful tools for amplifying promotions and driving foot traffic to physical stores.
Retailers across categories have successfully harnessed the power of pop culture collaborations to generate excitement – and visits – by leaning into trending themes. On October 8th, 2024, for example, Wendy’s launched its epic Krabby Patty Collab, inspired by the beloved SpongeBob franchise. And during the week of the offering, the chain experienced a remarkable 21.5% increase in foot traffic compared to an average week that year.
Similarly, Crumbl – adept at creating buzz through manufactured scarcity – sparked a frenzy with the debut of its exclusive Olivia Rodrigo GUTS cookie. Initially available only at select locations near the artist’s concert venues, the cookie was launched nationwide for a limited time from August 19th to 24th, 2024. This buzz-driven release resulted in a 27.7% traffic surge during the week of the launch, as fans rushed to get a taste of the star-studded treat.
And it’s not just dining chains benefiting from these pop-culture moments. On February 16th, 2025, Bath & Body Works launched a Disney Princess-inspired fragrance line, perfect for fans of Cinderella, Ariel, Belle, Jasmine, Moana, and Tiana. The collaboration resonated, fueling a 23.2% visit spike for the chain.
While tapping into existing pop-culture trends has the ability to drive traffic, so does creating a new one. Analysis of movie theater visits on National Popcorn Day (Sunday, January 19th, 2025) shows how initiating a trend can spur social media engagement and impact in-person traffic to physical retail spaces.
National Popcorn Day was a successful promotional holiday across the movie theater industry in 2025. Both Regal Cinemas and AMC Theatres offered popcorn-based promotions on the day, but Cinemark’s “Bring Your Own Bucket” campaign, in particular, appears to have spurred a significant foot traffic boost during the event.
Visits to Cinemark on National Popcorn Day in 2025 increased 57.5% relative to the Sunday visit average for January and February 2025, as movie-goers showed off their out-of-the-bucket popcorn receptacles on social media. Clearly, by starting a trend that invited creativity and expression, Cinemark was able to amplify the impact of its National Popcorn Day promotion.
Location intelligence illuminates some of the key trends shaping consumer behavior in 2025. The data reveals that value-driven shopping, demand for flexibility across touchpoints, and the power of unique retail moments have the power to drive consumer engagement and the success of retail categories, brands, and products.
Placer.ai observes a panel of mobile devices in order to extrapolate and generate visitation insights for a variety of locations across the U.S. This panel covers only visitors from within the United States and does not represent or take into account international visitors.
Downtown districts in the nation’s major cities attract domestic travelers all year long with their iconic sights, lively entertainment, and diverse dining offerings. But each hub follows its own rhythm, shaped by distinct seasonal peaks and dips in visitor flow.
This white paper examines downtown hotel visitation patterns in four of the nation’s most popular destinations for domestic tourists: Miami, Chicago, New York, and Los Angeles. Focusing on 20 downtown hotels in each city, the analysis explores seasonal variations in domestic travel, city-specific dynamics, and differentiating factors.
Domestic tourism has rebounded strongly in recent years, and hotels in Miami and Chicago have been the biggest beneficiaries. In 2024, visits to analyzed hotels in each of these cities’ downtown areas grew by 8.9% and 7.4%, respectively, compared to 2023. Meanwhile, hotels in downtown and midtown Manhattan saw a more modest 2.0% increase, while Los Angeles experienced a slight year-over-year (YoY) decline in downtown hotel visits.
One factor that may be driving Miami and Chicago’s stronger performance is their higher proportion of long-distance visitors, defined as those visiting from over 250 miles away. Miami remains a top destination for snowbirds and spring breakers, while Chicago serves as a cultural and entertainment hub for the sprawling Midwest. These long-distance leisure travelers may be more likely to splurge on downtown hotel stays during their trips, helping drive hotel visit growth in the two cities.
By contrast, hotels in the Los Angeles and Manhattan city centers drew lower shares of domestic travelers coming from less than 250 miles away. These shorter-haul domestic tourists may be less likely to splurge on downtown hotels than those taking longer vacations. Both cities are also surrounded by numerous regional getaway options that can draw long-haul leisure travelers away from their downtown cores.
Each of the four analyzed cities has its own unique ebbs and flows – and city center hotel visits reflect these patterns. Miami, with its warm, sunny climate, experiences influxes of tourists during the winter and spring, with March seeing the biggest jump in downtown hotel visits last year (13.0% above the monthly visit average). Chicago, which thrives in the summer with its many festivals and events, saw its biggest downtown hotel visit bump in August. Meanwhile, Manhattan experienced a major uptick in December, likely fueled by holiday tourism and New Year celebrations, and Los Angeles visits were highest in the summertime.
What drives these seasonal visit peaks? Miami has long been a top tourism destination, especially in early spring, when snowbirds and spring breakers flock to the city for sun and relaxation. In recent years, the city has seen a rise in short-term domestic tourism, suggesting that the city is becoming increasingly popular for weekend getaways. According to the Placer.ai Tourism Dashboard, the share of domestic tourists staying just one or two nights grew from 71.7% in March 2022 to 78.3% in March 2024.
This shift aligns with an impressive increase in the magnitude of downtown Miami’s springtime hotel visit peak: In March 2022, visits to downtown hotels were 5.0% above the monthly average for the year, a share that more than doubled by 2024 to 12.9%.
These numbers may mean that more people are choosing to head to Miami for a quick break from the cold – and staying in downtown hotels to make the most of their short getaway.
Chicago’s major August visit spike was likely driven by the Windy City’s impressive lineup of major summer festivals, from Lollapalooza to the Chicago Air and Water Show, which draw thousands of attendees from across the country.
Lollapalooza fueled the largest visit spike to the city – between Thursday, August 1st and Sunday, August 4th, visits to downtown Chicago hotels surged between 51.1% and 63.8% above 2024 daily averages for those days of the week. The Air and Water Show and the Chicago Jazz Festival also generated significant hotel visit increases – highlighting the boost these events bring to the city’s tourism and hospitality sector.
The Big Apple draws a diverse mix of visitors throughout the year. But in December – the city’s peak tourist season – visitors pour in from all over the country to skate in Rockefeller Center, browse Fifth Avenue’s festive window displays and experience the city’s unique holiday magic.
And analyzing data from hotels in midtown and downtown Manhattan reveals a striking shift in the types of visitors who stay in the heart of NYC during the holiday season. While visitors from other urban centers dominated downtown hotel stays throughout most of the year – accounting for 47.9% of visits from January to November 2024 – their share dropped to 42.0% in December 2024. Meanwhile, the share of guests from suburban areas and small towns rose from 37.3% to 41.0%, and the share of guests from rural and semi-rural areas nearly doubled, from 3.5% to 6.1%.
These patterns suggest that, though Manhattan typically attracts a wide range of visitors, the holiday season is uniquely appealing to tourists from smaller towns and suburban areas. Understanding these trends can provide crucial context for hotels and civic stakeholders alike as they work to maximize the opportunities presented by the city’s December visit surge.
Los Angeles hotels also experience significant demographic shifts during peak season. In July, visits to downtown LA hotels surged by 15.3% relative to the 2024 monthly visit average. And a closer look at audience segmentation data suggests a corresponding surge in the share of "Flourishing Families" – an Experian: Mosaic segment consisting of affluent, middle-aged households with children. Throughout the year, "Flourishing Families" comprised between 7.7% and 8.7% of the census block groups (CBGs) driving visits to downtown LA hotels. But in July, this share jumped to 9.9%.
These families may be taking advantage of summer vacations to enjoy Los Angeles’ cultural attractions and entertainment. Hotels and city stakeholders who understand the appeal the city holds for this demographic can better cater to them through family-friendly promotions and strategic marketing efforts to target these households.
Downtowns are making a comeback – and hotels in the heart of the nation’s major tourist hubs are reaping the benefits. By understanding who frequents these downtown hotels and when, local businesses and civic leaders can optimize their resource management and strategic planning to make the most of these opportunities.
The New York office scene is buzzing once again, as companies from JPMorgan to Meta double down on return-to-office (RTO) mandates. But just how did New York office foot traffic fare in 2024? How did Big Apple office foot traffic compare to that of other major business hubs nationwide? And how is New York’s office recovery impacting post-COVID trends like the TGIF work week? Are office visits still concentrated mid-week, or are people coming in more on Fridays and Mondays? And how has Manhattan’s RTO affected local commuting patterns?
We dove into the data to find out.
In 2024, New York City cemented its position as the nationwide leader in office recovery. Thanks in part to remote work crackdowns by banking behemoths like Goldman Sachs, Morgan Stanley, and JPMorgan, visits to NYC office buildings in 2024 were just 13.1% below pre-pandemic (2019) levels.
For comparison, Miami’s office foot traffic remained 16.2% below pre-pandemic levels, while Atlanta, Washington D.C., and Boston saw significantly larger gaps at 28.6%, 37.8%, and 43.9%, respectively.
Perhaps unsurprisingly given the Big Apple’s robust year-over-five-year (Yo5Y) recovery, the pace of year-over-year (YoY) visit growth to NYC office buildings was somewhat slower in 2024 than in other major East Coast business centers. Still, New York’s YoY office recovery rate of 12.4% outpaced the nationwide baseline, and came in just slightly below Washington, D.C.’s 15.2% and Atlanta’s 14.6%.
Interestingly, New York’s return to office has not led to a significant retreat from the TGIF work week that emerged during COVID. In 2024, just 11.9% of weekday (Monday to Friday) visits to NYC offices took place on Fridays – only slightly more than the 11.5% recorded in 2023 and significantly below the pre-pandemic baseline of 17.2%.
Meanwhile, Monday has quietly regained its footing as the dreaded start of the New York work week. After dropping significantly in 2022 and 2023, the share of weekday office visits taking place on Mondays rebounded to 18.2% in 2024 – just slightly below 2019’s 19.5%. Still, Tuesday remained the Big Apple’s busiest in-office day of the week last year, accounting for nearly a quarter (24.6%) of weekday NYC office foot traffic.
And diving into Yo5Y data for each day of the work week shows just how much New York’s overall recovery is driven by mid-week visits – and especially Tuesday ones. In 2024, Friday visits to NYC office buildings were down 40.2% compared to 2019. But on Tuesdays, visits were essentially on par with pre-pandemic levels (-0.3%), even as nationwide office visits remained 24.6% below 2019.
Another post-COVID trend that has shown staying power in New York is the growing share of office visits coming from employees who live nearby. As hybrid schedules become the norm, it seems that those commuting more frequently are often just a short subway ride -or even a stroll- away.
The share of NYC office workers coming from less than five miles away, for example, has risen steadily since COVID, reaching 46.0% in 2024. Over the same period, the share of workers coming from 5-10 miles, 10-15 miles, or 25+ miles away has declined.
Looking at commuting trends across the East Coast helps put New York City’s shift into perspective. In 2019, NYC’s share of nearby commuters was on par with Washington, D.C. and slightly below Boston. But while both cities experienced moderate increases in local commuters between 2019 and 2024, New York pulled ahead, outpacing all other analyzed cities in its share of nearby office workers last year.
Miami and Atlanta – two other standout cities in office recovery – also saw significant growth in the percentage of short-distance commuters over the past five years. This trend underscores a broader shift: As hybrid work reshapes commuting habits, employees across multiple markets are more likely to go into the office if they live nearby, reducing reliance on long-haul commutes.
As the nation’s office recovery leader, New York offers a glimpse into what other cities can expect as office visitation rates continue to improve. Even at just 13.1% below pre-pandemic levels, NYC office visit levels continue to rise. And as recovery nears completion, trends that took hold during COVID remain firmly entrenched.
