.svg)
Looking at the discretionary categories that outperformed this holiday season, we may be on the cusp of a new trend heading into 2025: reinvention. Our data highlights that home furnishings, beauty, and apparel were among the top-performing discretionary retail categories in terms of year-over-year visits during November and December, as shown below.
The performance of these three categories is notable for different reasons. After significant declines earlier in the year, the home furnishings category rebounded strongly. As discussed in November, this recovery was supported by strength in the housewares category and mattress retailers. Housewares retail has generally outperformed home furnishings over the past few years – a trend partly attributed to increased out-of-home entertaining. While purchasing gifts for hosts likely drive visits for some home furnishing retailers, we may now be entering a replacement cycle for many home furnishing products purchased during the pandemic, which could further support the category’s recovery. In other words, many consumers may be looking to reinvent their personal spaces starting with their homes.
The strength in beauty and apparel may reflect a broader trend of personal reinvention. What fueled this movement? It could be as simple as buying a new outfit for a holiday party or experimenting with seasonal beauty products. However, several apparel retailers we spoke to over the past few months pointed to additional factors, including health and wellness trends. 2024 saw a rise in in-person workouts (one of the strongest retail categories in year-over-year visitation), greater adoption of technology-driven fitness and wellness routines, and increased use of wellness supplements and GLP-1 drugs like Ozempic and Mounjaro. Retailers noted that healthier lifestyles during 2024 drove increased demand for apparel this holiday season—a trend that could have substantial implications for the year ahead.
Overall food-away-from-home spending grew in 2024, driven by decelerating inflation and a robust economy that eased budgetary concerns. How did coffee chains, one of the largest discretionary food categories, perform?
We took a closer look at foot traffic to Starbucks and Dunkin’ to find out.
Despite the ongoing consumer uncertainty, 2024 visits to Starbucks and Dunkin’ remained close to 2023 levels. The traffic trends range from 2.9% down year-over-year (YoY) to 1.9% up YoY for Starbucks, and from 1.3% down to 1.9% up YoY for Dunkin’ – a testament to coffee’s enduring draw.
While the YoY visit patterns to Starbucks and Dunkin’ were relatively similar in 2024, the two chains experienced distinct visitation patterns throughout the day. During the early morning daypart (6:00 - 9:59 AM), Dunkin’ attracted 39.9% of its visitors, while Starbucks received only 29.9% of its customers before 10 AM. However, as the day transitioned into evening, Starbucks took the lead, capturing 23.7% of visitors during the 3:00 - 6:59 PM daypart, significantly higher than Dunkin’s 16.4%.
These visitation patterns highlight distinct opportunities for both chains to expand their appeal across different dayparts. Dunkin’ could offer afternoon specials to attract more visitors in the afternoon and evening daypart, and Starbucks could broaden its breakfast offerings to capture a larger share of the early morning crowd.
A closer look at Starbucks’ daily visitation patterns highlights the chain’s mastery in leveraging calendar events and special promotions to boost foot traffic. Events like Red Cup Day and buy-one-get-one-free (BOGO) deals, including on Mother’s Day, drove impressive visits bumps ranging from 28.1% to 40.4% higher than the 2024 daily visit average.
These promotions appear to have been so successful that Starbucks, under the leadership of new C.E.O. Brian Niccol, announced it would scale them back – in part to restore the chain’s “coffeehouse roots” and avoid over-crowded stores on promotion days. But even without special discounts in the last five weeks of the year, Starbucks still received major traffic spikes on key shopping days like Super Saturday and Black Friday, with visits surging 27.5% and 26.6% above the YTD daily average, respectively. This highlights the brand’s ability to drive strong performance even with fewer promotions during peak seasons.
As part of the effort to elevate the in-store experience, Starbucks has also announced plans to implement a code of conduct, with the goal of facilitating the creation of an “inviting and welcoming community coffeehouse.” One significant shift, coming into effect on January 27th, bars people from lingering in its facilities without making a purchase.
A closer look at dwell time for the chain reveals that the vast majority of visits to the chain are currently less than 10 minutes long, with mobile orders making up almost a third of total Starbucks orders. The predominance of short visits and the popularity of mobile orders indicates that many Starbucks customers likely prioritize convenience, and prefer to grab a drink to go without taking advantage of the coffeehouse amenities. But with new incentives – including a free refill policy for all customers, not just loyalty club members – dwell times may well go up over the coming months.
Starbucks and Dunkin’ continued serving coffee drinkers in 2024, despite the ongoing constraints on many consumers' discretionary spending budgets.
Will Starbucks and Dunkin’ continue to drive visits into 2025? Visit Placer.ai for the latest data-driven dining insights.
Placer.ai observes a panel of mobile devices in order to extrapolate and generate visitation insights for a variety of locations across the U.S. This panel covers only visitors from within the United States and does not represent or take into account international visitors.
The end of the year is a time of bustling activity as many Americans travel to visit family and friends, go on vacation, and enjoy recreational attractions. Using the latest location analytics for transportation hubs, hotels, museums, and aquariums, we uncover key trends in consumer behavior during the holiday season.
The end of the year was a busy travel period as consumers visited family and friends or headed out on vacation. Between December 18th and December 23rd, visits to major airports and ground transportation hubs (train and bus stations) were higher than the 2024 same-day average, with visits to both ground and air travel hubs peaking on Super Saturday (December 21st).
Visits to transportation hubs then fell on December 24th and 25th 2024 – although the drop was much more dramatic for airports than for train and bus stations – as many people stayed in place for the duration of the holiday.
Visits to transportation hubs remained slightly below the same-day yearly average on Boxing Day, December 26th, 2024 – although traffic to both airports and ground transportation hubs increased compared to the Christmas lull, as some travelers began to make their return trips. But starting on December 27th, traffic trends for the two types of transportation hubs began to diverge: visits to ground transportation hubs were above average same-day levels, whereas airport visit levels remained below average until the following day, December 28th, 2024. This could indicate that air travelers, who may spend more on transportation or travel greater distances, stay longer at their destination to make the journey worthwhile.
Although ground transportation hubs and airports experienced elevated traffic over the majority of the holiday period, the same did not appear to be the case in the hospitality space.
Between December 18th and December 29th, 2024, daily visits to almost all hotel categories – from economy to upper upscale – remained below the same-day average for 2024. The decrease in business travel during this time, coupled with the tendency for those visiting family and friends to stay with their hosts, likely accounted for this trend. Only the luxury hotel category – which doesn’t typically receive business guests – saw elevated daily visits beginning on December 22nd, 2024, likely driven by affluent holiday vacationers.
During the final days of 2024 – December 30th and 31st – all six hotel categories experienced their most robust foot traffic of the period, and most saw their visits surge above the yearly same-day average. This suggests that many consumers, traveling at various hospitality tiers, took hotel-based vacations after spending Christmas at home or at the home of a loved one.
As consumers leveraged time off in the second half of December, museums and aquariums appeared to be popular attractions.
December 23rd, 2024 saw the first visit surge of the period for museums (31.7% above the yearly same-day average) and aquariums (12.6% above the yearly same-day average), perhaps as consumers sought out activities to do with visiting guests.
Following a brief visitation lull on Christmas Eve and Christmas Day, foot traffic to museums and aquariums increased again and remained elevated between December 26th through the end of the year. And both museums and aquariums saw their largest visit peaks of the period on December 30th, 2024 (106.3% and 75.2% above average, respectively), suggesting that these attractions were popular with holiday visitors and end-of-year vacationers alike.
Analysis of transportation hubs, hotels, and leisure venues reveals shifting travel patterns and consumer behaviors during the final weeks of the year. The data suggests that while ground transportation users and air travelers alike typically travel before Christmas Eve, air travelers likely prefer to spend a little extra time at their holiday destination. And although travel is an integral part of the holiday season, most hotel categories don’t see elevated visits until the last few days of the year when family affairs have concluded and vacations are in full swing. Similarly, museums and aquariums sustain elevated traffic for several days after the holiday, as consumers leverage their time off for unique experiences.
For more data-driven insights, visit Placer.ai.
About the Convention Center Index: The Placer.ai Convention Center Index analyzes foot traffic to nearly 150 major convention and conference centers across the country. It excludes resorts and stadiums.
Convention centers serve as hubs for networking, trade shows, and corporate events. But the pandemic brought in-person gatherings to a halt, with businesses pivoting to online conferences – or eschewing them altogether.
And though social-distancing and other pandemic-era restrictions have lifted, the changes in the office and business world continue to linger. With that in mind, we took a closer look at the visitation data to these centers to see how convention center traffic trends and visitor demographics have shifted since pre-pandemic.
COVID-19 profoundly disrupted in-person networking. Now, nearly five years later, its impact on business travel and corporate events still lingers as virtual and hybrid events remain popular. However, similar to the return-to-office trends Placer.ai has tracked over the past few years, convention centers are also showing signs of slow but steady recovery.
While 2024 visits to convention centers nationwide were still 11.2% lower, on average, than in pre-pandemic 2019, traffic was also 3.3% higher than in 2023 and a significant 21.3% higher than in 2022. So – while the frequency and magnitude of in-person business events are not quite back to pre-pandemic levels yet, the visit trends indicate that the convention center recovery story is still being written.
The pandemic’s impact extends beyond overall attendance numbers – diving deeper into the data also reveals shifts in when people visit convention centers. The share of weekend visits jumped from 44.5% in 2019 to 46.9% in 2022 and has remained relatively steady ever since. This suggests that convention centers may have pivoted to hosting concerts, sporting matches, and other leisure events to make up for the dip in business conferences and conventions.
Analyzing the trade areas from where convention centers draw their visits also reveals that the demographics of convention center visitors has shifted since the pandemic. The median household income (HHI) of visitors to convention centers has steadily increased each year analyzed, rising from $86.6K in 2019 to $88.4K in 2024. Similarly, visitors in 2024 were more likely to come from captured market trade areas with higher shares of the “Power Elite” segment than in 2019.
These two metrics indicate a shift in the profile of convention visitors. As virtual attendance becomes more normalized, many companies may be becoming more intentional about subsidising business travel and trade show attendance, reserving in-person events for higher-level executives, decision-makers, or industry leaders. This shift has significant implications for the industry, as convention centers may need to adapt their offerings and facilities to cater to the needs and preferences of this more specialized demographic.
The convention center space appears to be on a slow and steady recovery – and while visits may not return to their pre-pandemic highs, the share of weekend visit growth and increasing attendance of higher-profile professionals indicate that the segment is pivoting.
Will convention centers and office spaces continue to recover? Visit Placer.ai for the latest office and business foot traffic trends.
As we discussed before the 2024 holiday season began, timing was expected to play a crucial role in its success for retailers. With one less week between Thanksgiving and Christmas, retailers faced the challenge of consolidating promotions and focusing on attracting repeat visits and increasing conversion rates to match last year’s performance. But another factor influencing holiday timing is the elongation of seasonal offerings and promotions, which now extend well into October. While there’s no industry-wide standard for when the holiday season officially begins, it’s clear that many retailers recognize the value of starting their campaigns in October and early November to maximize engagement and sales.
When analyzing visitation trends throughout the holiday season, the narrative shifts depending on the time frame considered. From Black Friday through Christmas Eve, most categories experienced double-digit traffic declines compared to last year, partly due to the shorter holiday season. But focusing on the period between October and the Wednesday before Thanksgiving reveals that visitation to many categories increased by double digits compared to last year. While this time frame includes an additional week this year, it’s evident that some demand shifted into the earlier part of the holiday season.
And when looking at performance for the extended holiday season as a whole – from October 1 through Christmas Eve – year-over-year traffic performance improved across the board, with many categories actually showing growth compared to 2023.
There was particularly strong performance in discretionary categories during October and early November, including luxury department stores, beauty chains, and home furnishing retailers. These early gains provided the momentum many chains needed to help offset the impact of the shorter traditional holiday season.
The extended shopping season successfully contributed to overall traffic growth for many retail sectors and may signal that consumers are willing – and able – to start their holiday shopping earlier if the right products and promotions are available.
The beverage and alcohol (BevAlc) segment has enjoyed a strong showing over the past few years. Bar and other nightlife destinations were closed throughout the pandemic, driving foot traffic to the BevAlc retailers – a trend that has sustained itself since.
We take a closer look at the category to see how special calendar milestones drive visits to BevAlc retailers.
Visits to BevAlc retailers were up YoY during most months of 2024, showcasing the continued popularity of the category. And while December 2024 visits were slightly lower YoY – like due to the month having one fewer Saturday compared to December 2023 – diving deeper into the data reveals that the holidays remain the segment’s busiest time of the year.
Celebrations and holiday gatherings often call for a festive drink – and the data confirms that the holiday season drives massive visit spikes.
Of the eleven busiest days for BevAlc retailers in 2024, six fell in December, with New Year’s Eve leading the pack with a staggering 164.8% visit increase compared to the 2024 daily average. Other major drivers included Christmas Eve, Turkey Wednesday, and Christmas Eve-Eve (December 23rd, the day before Christmas), with visits growing between 131.9% and 145.2% relative to the 2024 daily visit average.
And given that some states restrict liquor sales on Sundays, the Fridays and Saturdays ahead of retail milestones were also significant drivers of liquor store visits. Six of the top eleven days for BevAlc retailers in 2024 fell on a Friday or Saturday, including the Saturday before Memorial Day and the Saturday before Father’s Day.
These patterns emphasize that while December remains the highlight of the year for BevAlc retailers, other celebratory periods throughout the year can also drive substantial visitation spikes.
A closer look at the data over the years highlights several important holiday season trends. New Year’s Eve consistently receives the largest daily spike in BevAlc retailers visits, with one notable exception. In 2023, Super Saturday – the last Saturday before Christmas – coincided with Christmas Eve Eve, driving a major retail and grocery boost across the board. Additionally, Christmas Eve, typically the second-largest day for BevAlc retailers visits in the year, fell on a Sunday in 2023, when liquor sales are restricted in some states and territories.
This combination of factors led to an unusually large spike in visits to liquor stores on December 23, 2023, or Super Saturday/Christmas Eve Eve – 198.5% higher than the 2023 daily visit average between January and October 2023. It was also the only year in our analysis where BevAlc retailers received more visits before Christmas than in the lead-up to New Year’s.
Another trend highlighted by the longer-term visit analysis is the consistent downward trajectory of visits. In 2019, visits to BevAlc retailers in the lead-up to New Year’s were 193.4% higher than the 2019 daily visit average – a figure that had declined to 164.8% by 2024. This decrease may reflect various factors, including the rising popularity of alcohol delivery services and growing interest in the sober-curious lifestyle.
Still, the holiday season remains the most critical period for the BevAlc segment – though BevAlc retailers may want to consider stocking up on low- or alcohol-free beverages to keep up with changing consumer trends.
Raising a glass to a special occasion is a time-honored tradition, whether it’s with a festive spiked eggnog, whiskey, or alcohol-free wine. With plenty of opportunities to gather throughout the holiday season, BevAlc retailers can raise a toast to their own foot traffic gains as well.
For more data-driven retail insights, visit Placer.ai.
1. Idaho and South Carolina have emerged as significant domestic migration magnets over the past four years. Between January 2021 and 2025, both states gained over 3.0% of their populations through domestic migration. Other Mountain and Sun Belt states – including Nevada, Montana, and Florida – also drew significant inflow, while California, New York, and Illinois experienced the greatest outmigration.
2. Interstate migration cooled noticeably in 2024. During the 12-month period ending January 2025, California, New York and Illinois saw their outflows slow dramatically, while domestic migration hotspots like Georgia, Texas, and Florida saw inflows flatten to zero. A similar cooling trend emerged on a CBSA level.
3. Still, some states continued to see notable relocation activity over the past year. In 2024, Idaho, South Carolina, and North Dakota drew the most relocators relative to their populations. And among the nation’s ten largest states, North Carolina led with an inflow of 0.4%.
4. Phoenix remained a rare bright spot among the nation’s ten largest metro areas. The CBSA was the only major analyzed hub to maintain positive net domestic migration through 2024.
Over the past several years, the United States has experienced significant domestic migration shifts, driven by factors like remote work, housing affordability, and regional economic opportunities. As some areas reap the benefits of population inflows, others grapple with outflows tied to higher living costs and evolving workplace dynamics.
This report dives into the location analytics to explore where Americans have moved since 2021 – and how these patterns began to change in 2024.
Since 2021, Americans have flocked toward warmer climates, expansive natural scenery, and more affordable housing options – particularly in the Mountain and Sun Belt states.
Between January 2021 and January 2025, South Carolina led the nation in positive net domestic migration – drawing an influx of newcomers equivalent to 3.6% of its January 2025 population. (This metric is referred to as a state’s “net migrated percent of population.”) Next in line was Idaho with a 3.4% net migrated percent of population, followed by Nevada, (2.8%), Montana (2.8%), Florida (2.1%), South Dakota (2.1%), Wyoming (2.0%), North Carolina (2.0%), and Tennessee (1.9%). Texas saw positive net migration of just 0.9% during the same period. However, the Lone Star State’s large overall population means a substantial number of newcomers in absolute terms.
Meanwhile, California (-2.2%), New York (-2.1%), and Illinois (-1.9%) experienced the greatest outflows relative to their populations. This exodus was driven largely by soaring housing costs and the rise of remote work, which lowered barriers to moving out of high-priced areas.
Between January 2024 and January 2025, many of the same broad patterns persisted, but at a more moderate clip – suggesting a stabilization of domestic migration nationwide. This leveling off could reflect factors such as rising mortgage interest rates, which dampened home buying and selling, as well as the increased push for employees to return to the office.
Still, South Carolina (+0.6%) and Idaho (+0.6%) remained among the top inflow states. The two hotspots were joined – and slightly surpassed – by North Dakota (+0.8%), where even modest waves of newcomers make a big impact due to the state’s lower population base. A wealth of affordable housing and a strong job market have positioned North Dakota as a particularly attractive destination for U.S. relocators in recent years. And Microsoft and Amazon’s establishment of major presences around Fargo has strengthened the region’s economy.
Meanwhile, California (-0.3%), New York (-0.2%), and Illinois (-0.1%) continued to post negative net migration, but at a markedly slower rate than in prior years. And notably, several states that had been struggling with outflow, such as Michigan, Minnesota, Virginia, Ohio, and Oregon, began showing minor positive inflow during the same 12-month window. As home affordability erodes in pandemic-era hot spots like the Mountain states and Sun Belt, these areas may emerge as new destinations for Americans seeking lower costs of living.
Zooming in on the ten most populous U.S. states offers an even clearer picture of how domestic migration patterns have stabilized over the past year. The graph below shows a side-by-side comparison of domestic migration patterns during the 36-month period ending January 2024 and the 12-month period ending January 2025.
California, New York, and Illinois saw population outflows slow dramatically during the 12 months ending January 2025 – while domestic migration magnets such as Georgia, Texas, and Florida saw inflow flatten to zero. Meanwhile, Ohio, Michigan, and Pennsylvania flipped from slightly negative to slightly positive net migration – incremental upticks that could signal a possible turnaround.
The only “Big Ten” pandemic-era migration magnet to maintain strong inflow in 2024 was North Carolina – which saw a 0.4% influx in 2024 as a result of interstate moves.
A closer look at the top four states receiving outmigration from California and New York (October 2020 to October 2024) reveals that residents leaving both states tended to settle in nearby areas or in Florida.
Among those leaving New York, 37.4% ended up in neighboring states – 21.1% moved to New Jersey, 9.2% to Pennsylvania, and 7.1% to Connecticut. But an astonishing 28.8% decamped all the way to the Sunshine State, trading the Northeast’s colder climate for Florida sunshine.
Similarly, 20.1% of California leavers chose to stay nearby, moving to Nevada (11.5%) or Arizona (8.6%). Another 19.1% moved to Texas, and 8.0% moved to Florida, making it the fourth-largest destination for Californians.
Zooming in on CBSA-level data – focusing on the nation’s ten largest metropolitan areas, all with over five million people – reveals a similar picture of slowing domestic migration over the last year.
Los Angeles, New York, Chicago, and Washington, D.C. – four cities that experienced notable population outflows between January 2021 and January 2024 – saw those outflows flatten considerably. For these metros, this leveling-off may serve as a promising sign that the waves of departures seen in recent years may have begun to subside. Conversely, Houston and Dallas, which both welcomed positive net migration between January 2021 and January 2024, registered zero-net domestic migration in 2024. Atlanta, for its part, remained flat in both of the analyzed periods.
In Miami, however, outmigration persisted at a substantial rate. Despite Florida’s overall status as a domestic migration magnet, Miami lost 2.6% of its population to domestic net migration between January 2020 and January 2024 – and another 1.0% between January 2024 and January 2025. As one of Florida’s most expensive housing markets, Miami may be losing some residents to other parts of the state or elsewhere in the region. Meanwhile, Philadelphia, which lost 0.3% of its population to net domestic migration between January 2021 and January 2024, continued losing residents at a slightly faster pace in 2024 – another 0.3% just last year.
Of the ten biggest CBSAs nationwide, only Phoenix continued to see a net domestic migration gain through 2024 (+0.2%). This highlights the CBSA’s continued draw as a (relative) relocation hotspot even in 2024’s cooling market.
Who are the domestic relocators heading to Phoenix?
From October 2020 to October 2024, the top five metro areas sending residents to the Phoenix CBSA each registered median household incomes (HHIs) of $73K to $98K – surpassing Phoenix’s own median of $72K. This suggests that many of those moving in are arriving from wealthier, often more expensive metro areas – for whom even Phoenix’s high-priced market may offer more affordable living.
Overall, domestic migration patterns appear to have cooled in 2024, reflecting economic and societal trends that have slowed the rush from pricey coastal hubs to more affordable regions. Yet states like South Carolina, Idaho, and North Dakota – as well as metro areas like Phoenix – continue to attract new arrivals, paving the way for evolving regional demographics in the years to come.
In today’s retail landscape, consumer behavior is influenced by a multitude of factors, directly impacting the success of products and brands. This report explores the latest trends in value perception, shopping behavior, and media consumption that impact which brands consumers are most likely to engage with – and how.
In the apparel space, consumers continue to prioritize value and unique merchandise.
Analysis of visits to various apparel categories reveals a steady increase in the share of visits going to off-price retailers and thrift stores at the expense of traditional apparel chains.
And the popularity of off-price chains and thrift stores appears to be widespread across multiple audience segments. Analyzing trade area data with the Experian: Mosaic psychographic dataset reveals a clear preference for second-hand retailers among both younger (ages 25-30) and older (51+) consumer segments. Meanwhile, middle-class parents aged 36-45 with teenagers – the “Family Union” segment – are significantly more likely to shop at off-price apparel stores, highlighting their emphasis on buying new, while saving both time and money.
This suggests that the powerful blend of treasure-hunting and deep value, central to both the off-price and thrift experiences, is driving traffic from a variety of audiences, and that other industries could benefit from combining affordability with the allure of unique products.
Diving deeper into the location intelligence for the apparel space further highlights thrift and off-price’s broad appeal – and that a combination of quality and price motivates consumers to visit different retailers.
Between 2019 and 2024, the share of Bloomingdale’s, Saks Fifth Avenue, Neiman Marcus, and Nordstrom visitors that also visited a Goodwill or Ross Dress for Less increased significantly.
And while this could mean that the current economic climate is causing some higher-income consumers to trade down to lower-priced retailers, it could also be that consumers are prioritizing sustainability and seeking value in terms of “bang for their buck” – shopping a combination of retailers depending on the cost versus quality considerations for each purchase.
Consumers increasingly expect to shop on their own terms, opting for a more flexible shopping experience that blurs the lines between traditional retail channels and categories.
Superstores and warehouse stores, for example, often evoke the image of navigating aisle after aisle of nearly every product imaginable – a time-consuming endeavor given the sheer size of their stores. But the latest location intelligence shows that more consumers are turning to these retailers for super-quick shopping trips.
Between 2019 and 2024, the share of visits lasting less than ten minutes at Target, Walmart, BJ’s Wholesale Club, Sam’s Club, and to a lesser extent Costco, rose steadily – perhaps due to increased use of flexible BOPIS (buy online, pick-up in-store) and curbside pick-up options. These stores may also be seeing a rise in consumers popping in to grab just a few items as-needed or to cherry-pick particular deals to complement their larger online shopping orders.
This trend highlights the demand for frictionless store experiences that allow visitors to conveniently shop or pick up orders even at large physical retailers.
And the breaking down of traditional retail silos isn’t limited to big-box chains. Diving into the data for quick service restaurants (QSR), fast casual chains, and grocery stores indicates that more consumers are also looking for new ways to grab a convenient bite.
Since 2019, grocery stores have been claiming an increasingly large share of the midday short visit pie – i.e. visits between 11:00 AM 3:00 PM lasting less than ten minutes – at the expense of QSR chains. This suggests that consumers seeking quick and affordable lunches are increasingly turning to grocery stores to pick up a few items or take advantage of self-service food bars. Notably, the rise in supermarket lunching hasn’t come at the expense of fast-casual restaurants, which have also upped their quick-service games – and have seen a small increase in their share of the quick lunchtime crowd over the past five years.
While some of QSR’s relative decline in short lunchtime visits could be due to discontent with rising fast-food prices, it’s clear that an increasing share of consumers see grocery and fast-casual chains as viable options during the lunch rush.
In 2025, tapping into hot trends and creating viral moments are among the most powerful tools for amplifying promotions and driving foot traffic to physical stores.
Retailers across categories have successfully harnessed the power of pop culture collaborations to generate excitement – and visits – by leaning into trending themes. On October 8th, 2024, for example, Wendy’s launched its epic Krabby Patty Collab, inspired by the beloved SpongeBob franchise. And during the week of the offering, the chain experienced a remarkable 21.5% increase in foot traffic compared to an average week that year.
Similarly, Crumbl – adept at creating buzz through manufactured scarcity – sparked a frenzy with the debut of its exclusive Olivia Rodrigo GUTS cookie. Initially available only at select locations near the artist’s concert venues, the cookie was launched nationwide for a limited time from August 19th to 24th, 2024. This buzz-driven release resulted in a 27.7% traffic surge during the week of the launch, as fans rushed to get a taste of the star-studded treat.
And it’s not just dining chains benefiting from these pop-culture moments. On February 16th, 2025, Bath & Body Works launched a Disney Princess-inspired fragrance line, perfect for fans of Cinderella, Ariel, Belle, Jasmine, Moana, and Tiana. The collaboration resonated, fueling a 23.2% visit spike for the chain.
While tapping into existing pop-culture trends has the ability to drive traffic, so does creating a new one. Analysis of movie theater visits on National Popcorn Day (Sunday, January 19th, 2025) shows how initiating a trend can spur social media engagement and impact in-person traffic to physical retail spaces.
National Popcorn Day was a successful promotional holiday across the movie theater industry in 2025. Both Regal Cinemas and AMC Theatres offered popcorn-based promotions on the day, but Cinemark’s “Bring Your Own Bucket” campaign, in particular, appears to have spurred a significant foot traffic boost during the event.
Visits to Cinemark on National Popcorn Day in 2025 increased 57.5% relative to the Sunday visit average for January and February 2025, as movie-goers showed off their out-of-the-bucket popcorn receptacles on social media. Clearly, by starting a trend that invited creativity and expression, Cinemark was able to amplify the impact of its National Popcorn Day promotion.
Location intelligence illuminates some of the key trends shaping consumer behavior in 2025. The data reveals that value-driven shopping, demand for flexibility across touchpoints, and the power of unique retail moments have the power to drive consumer engagement and the success of retail categories, brands, and products.
Placer.ai observes a panel of mobile devices in order to extrapolate and generate visitation insights for a variety of locations across the U.S. This panel covers only visitors from within the United States and does not represent or take into account international visitors.
Downtown districts in the nation’s major cities attract domestic travelers all year long with their iconic sights, lively entertainment, and diverse dining offerings. But each hub follows its own rhythm, shaped by distinct seasonal peaks and dips in visitor flow.
This white paper examines downtown hotel visitation patterns in four of the nation’s most popular destinations for domestic tourists: Miami, Chicago, New York, and Los Angeles. Focusing on 20 downtown hotels in each city, the analysis explores seasonal variations in domestic travel, city-specific dynamics, and differentiating factors.
Domestic tourism has rebounded strongly in recent years, and hotels in Miami and Chicago have been the biggest beneficiaries. In 2024, visits to analyzed hotels in each of these cities’ downtown areas grew by 8.9% and 7.4%, respectively, compared to 2023. Meanwhile, hotels in downtown and midtown Manhattan saw a more modest 2.0% increase, while Los Angeles experienced a slight year-over-year (YoY) decline in downtown hotel visits.
One factor that may be driving Miami and Chicago’s stronger performance is their higher proportion of long-distance visitors, defined as those visiting from over 250 miles away. Miami remains a top destination for snowbirds and spring breakers, while Chicago serves as a cultural and entertainment hub for the sprawling Midwest. These long-distance leisure travelers may be more likely to splurge on downtown hotel stays during their trips, helping drive hotel visit growth in the two cities.
By contrast, hotels in the Los Angeles and Manhattan city centers drew lower shares of domestic travelers coming from less than 250 miles away. These shorter-haul domestic tourists may be less likely to splurge on downtown hotels than those taking longer vacations. Both cities are also surrounded by numerous regional getaway options that can draw long-haul leisure travelers away from their downtown cores.
Each of the four analyzed cities has its own unique ebbs and flows – and city center hotel visits reflect these patterns. Miami, with its warm, sunny climate, experiences influxes of tourists during the winter and spring, with March seeing the biggest jump in downtown hotel visits last year (13.0% above the monthly visit average). Chicago, which thrives in the summer with its many festivals and events, saw its biggest downtown hotel visit bump in August. Meanwhile, Manhattan experienced a major uptick in December, likely fueled by holiday tourism and New Year celebrations, and Los Angeles visits were highest in the summertime.
What drives these seasonal visit peaks? Miami has long been a top tourism destination, especially in early spring, when snowbirds and spring breakers flock to the city for sun and relaxation. In recent years, the city has seen a rise in short-term domestic tourism, suggesting that the city is becoming increasingly popular for weekend getaways. According to the Placer.ai Tourism Dashboard, the share of domestic tourists staying just one or two nights grew from 71.7% in March 2022 to 78.3% in March 2024.
This shift aligns with an impressive increase in the magnitude of downtown Miami’s springtime hotel visit peak: In March 2022, visits to downtown hotels were 5.0% above the monthly average for the year, a share that more than doubled by 2024 to 12.9%.
These numbers may mean that more people are choosing to head to Miami for a quick break from the cold – and staying in downtown hotels to make the most of their short getaway.
Chicago’s major August visit spike was likely driven by the Windy City’s impressive lineup of major summer festivals, from Lollapalooza to the Chicago Air and Water Show, which draw thousands of attendees from across the country.
Lollapalooza fueled the largest visit spike to the city – between Thursday, August 1st and Sunday, August 4th, visits to downtown Chicago hotels surged between 51.1% and 63.8% above 2024 daily averages for those days of the week. The Air and Water Show and the Chicago Jazz Festival also generated significant hotel visit increases – highlighting the boost these events bring to the city’s tourism and hospitality sector.
The Big Apple draws a diverse mix of visitors throughout the year. But in December – the city’s peak tourist season – visitors pour in from all over the country to skate in Rockefeller Center, browse Fifth Avenue’s festive window displays and experience the city’s unique holiday magic.
And analyzing data from hotels in midtown and downtown Manhattan reveals a striking shift in the types of visitors who stay in the heart of NYC during the holiday season. While visitors from other urban centers dominated downtown hotel stays throughout most of the year – accounting for 47.9% of visits from January to November 2024 – their share dropped to 42.0% in December 2024. Meanwhile, the share of guests from suburban areas and small towns rose from 37.3% to 41.0%, and the share of guests from rural and semi-rural areas nearly doubled, from 3.5% to 6.1%.
These patterns suggest that, though Manhattan typically attracts a wide range of visitors, the holiday season is uniquely appealing to tourists from smaller towns and suburban areas. Understanding these trends can provide crucial context for hotels and civic stakeholders alike as they work to maximize the opportunities presented by the city’s December visit surge.
Los Angeles hotels also experience significant demographic shifts during peak season. In July, visits to downtown LA hotels surged by 15.3% relative to the 2024 monthly visit average. And a closer look at audience segmentation data suggests a corresponding surge in the share of "Flourishing Families" – an Experian: Mosaic segment consisting of affluent, middle-aged households with children. Throughout the year, "Flourishing Families" comprised between 7.7% and 8.7% of the census block groups (CBGs) driving visits to downtown LA hotels. But in July, this share jumped to 9.9%.
These families may be taking advantage of summer vacations to enjoy Los Angeles’ cultural attractions and entertainment. Hotels and city stakeholders who understand the appeal the city holds for this demographic can better cater to them through family-friendly promotions and strategic marketing efforts to target these households.
Downtowns are making a comeback – and hotels in the heart of the nation’s major tourist hubs are reaping the benefits. By understanding who frequents these downtown hotels and when, local businesses and civic leaders can optimize their resource management and strategic planning to make the most of these opportunities.
