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McDonald's and Chipotle, two of the most significant players in the quick-service and fast-casual dining sectors, are maintaining a promising trajectory despite the current economic uncertainty. With the first quarter of 2025 concluded, we examined their recent visit patterns and explored some of the strategies these two dining giants are employing to drive visits.
Although the visit gap to McDonald’s widened slightly – from -1.7% year-over-year (YoY) in Q4 2024 to -2.6% in Q1 2025 – traffic to the chain still remains close to last year's levels, suggesting that its value proposition continues to resonate strongly with its customer base even during times of economic uncertainty.
Meanwhile, Chipotle continues to see YoY visit growth, with YoY foot traffic to the chain rising by 4.5% in Q1 2025.
Some of the company’s strength may be attributed to its strategic fleet expansions, particularly in smaller markets. Moving forward, Chipotle has set its sights on opening roughly 350 new locations throughout 2025, with a focus on drive-through – another major growth driver for the chain.
A Minecraft Movie debuted on April 3rd, 2025, and McDonald’s, perhaps recalling the success of its Adult Happy Meal promotion, participated in the movie rollout by offering a Minecraft Movie special. The meal, which includes Minecraft-themed collectibles, is available for a limited time, creating a sense of urgency for diners – something that McDonald’s has used in the past to great success.
The impact of the special was already evident in the first week following the release. Visits to McDonald’s on Tuesday, April 1st – when the special launched – were 12.2% higher than the year-to-date (YTD) average Tuesday visit count for 2025. And the launch provides a continued boost to the chain, with visits on the following two Tuesdays elevated by 9.5% and 7.4%, respectively, relative to the YTD Tuesday visit average.
Chipotle, too, has leveraged limited-time offers and specials to great success, with chicken-focused promotions like 2024’s Chicken al Pastor and, more recently, the introduction of a Honey Chicken special driving visits to the chain.
Visits to Chipotle jumped by 6.3% above the YTD weekly visit average during the week of March 10th, 2025, when the special launched, and remained elevated through the rest of the month. While visit numbers had been trending slightly upward towards the end of February, the launch of the Honey Chicken special seems to have driven a sustained visit surge. Burrito Day provided another visit boost to the chain, with Thursday visits on April 3rd – the day of the launch – elevated by 13.0% relative to the YTD Thursday visit average.
McDonald’s and Chipotle are maintaining their position in a challenging market, driving visits through carefully considered expansion, specials, and promotions.
Will these visits continue to hold pace as Q2 gets underway?
Visit Placer.ai for the latest data-driven dining insights.
Los Angeles is famous for its film and music industry, but the city also boasts several world-class museums that educate and entertain local visitors and tourists alike. We dove into the data for several of LA’s top museums in order to examine the visitation patterns and demographics of museum goers in the City of Angels.
Analyzing monthly visits to the top LA museums over the past 12 months reveals that although most receive a visit boost in the spring and summer, each institution has a unique seasonal visit pattern.
The California Science Center and La Brea Tar Pits and Museum received the largest July visit surges, likely due to heavy traffic from young families on vacation. Meanwhile, The Petersen Automotive Museum received the largest December visit spike, perhaps due to a boost from private holiday events. And The Museum of Contemporary Art appears to have maintained a steady flow of visitors – experiencing a relatively muted summer uptick, but relatively robust visits in the fall.
Diving further into the data reveals that LA museums are particularly popular with hyper-local visitors and with out-of-towners: Every museum analyzed received large shares of visitors from less than 30 and/or from more than 250 miles away, with fewer visitors coming from 30-250 miles.
The California Science Center received the greatest share of visitors residing less than 30 miles (60.7%) from the museum, perhaps due to its popularity with educational groups and its location in bustling Exposition Park.
Griffith Observatory, with views of the Hollywood sign and Los Angeles's urban landscape, was highly popular with out-of-town visitors – 48.7% of guests resided at least 250 miles away. And as a unique active fossil excavation site, La Brea Tar Pits and Museum was also favored by out-of-town visitors (42.9% of guests came from 250+ miles away).
The relatively high shares of out-of-town visitors at most LA museums analyzed highlights the role that tourists play in supporting LA’s cultural institutions. And diving into the median HHI in the museums’ captured market reveals that these out-of-towners may represent a particularly desirable audience.
In general, the museums analyzed tend to attract a relatively wealthy audience. In 2024, the median household income (HHI) in all the analyzed museums’ captured market trade areas was higher than the median HHI nationwide ($79.6K/year) – perhaps due to California’s relatively high median HHI of $99.3K/year. Most museums also drove traffic from regions with a higher median HHI than the state benchmark – likely due to the relative affluence of the Los Angeles area. The Getty and The Museum of Contemporary Art’s captured trade areas had the highest median HHIs, at $107.2K/year and $103.7K/year, respectively.
But when analyzing only out-of-town visitors (who traveled 250 miles or more), the median HHIs of the captured trade areas increased – indicating that out-of-town museum guests were more affluent than local ones. This suggests that tickets to special exhibitions could be set at higher price points during peak seasons when more out-of-town guests are anticipated.
Though there are similarities between the behavior and demographics of visitors to LA’s museums, they each experience somewhat distinct seasonal visit patterns and attract diverse audiences. With the busiest museum season ramping up, cultural institutions stand to gain from understanding the changing characteristics of their guests.
For more insights, visit Placer.ai.
Marketers, retailers, and category managers spend a lot of time trying to analyze the retail preferences of Gen Z shoppers. Meanwhile, Gen X and Baby Boomers are seldom considered, even though almost 40% of American adults are aged 55 or older. We analyzed the latest data to better understand these frequently overlooked consumer segments.
Although the overwhelming majority of older Americans spend several hours a day online and over half of American seniors own a smartphone, the data indicates many consumers aged 55+ are still more comfortable shopping in-store.
Comparing the age distribution among adult visitors to Walmart’s website with the age distribution in Walmart’s offline trade area shows that older consumers (aged 55+) are overrepresented in the retailer’s offline trade area relative to its online visitor base.
Offline shopping offers a range of benefits, from personalized service to the ability to physically examine products and the convenience of walking out with the purchased items. Retailers looking to increase their penetration with older audience segments might consider investing in brick-and-mortar stores that give older consumers the shopping experience that best fits their needs.
For retailers looking to reach Gen X and Baby Boomers, merely building brick-and-mortar channels may not be enough – brands should also ensure that the in-store experience is optimized for older audiences. And the first step may be ensuring that staffing and opening hours are adapted to the shopping habits of older Americans.
Analyzing the hourly visit distribution at L.L. Bean and Ocean State Job Lot – two chains particularly popular with a variety of older audiences – suggests that Gen X and Baby Boomer shoppers may prefer visiting stores earlier in the day: Visits between the hours of 9 AM and 2 PM accounted for a much larger share of visits to both chains when compared to visitation behavior for the wider category. So retailers seeking to attract Gen X and Baby Boomers may consider earlier opening hours and robust staffing during the late morning and early afternoon.
At the same time, while many older consumers do exhibit some commonalities – such as a preference for offline shopping or for earlier-in-the-day store visits – it is important to remember that older shoppers are not a monolith. Like other age-based market segments, the label of “older consumer” lumps together a variety of customer types from various socioeconomic backgrounds representing a wide array of values and interests. Retailers looking to cater to this demographic should also consider the particular characteristics of their target audience beyond the general attributes common to many older consumers.
The chart below shows the share of various “Boomer” segments (from the Spatial.ai: PersonaLive dataset) in the trade areas of seven apparel retailers popular with older consumers. All these segments – Sunset Boomers, Suburban Boomers, and Budget Boomers – consist of consumers aged 65-74, but their living arrangements and household income levels vary. And as the chart shows, each Boomer segment exhibits unique brand affinities.
Sunset Boomers – the most affluent segment – were significantly overrepresented in the captured markets Talbots, Anthropologie, Vineyard Vines, and Chico’s. Suburban Boomers – middle-class older consumers – were also slightly overrepresented in Talbots, Vineyard Vines, and Chico’s captured market, but were underrepresented for Anthropologie and significantly overrepresented at Boscov’s. And Budget Boomers – older consumers with household incomes of $35K to $50K – were overrepresented in Bealls and Cato’s captured market even though these retailers did not seem particularly popular with the other two Boomer segments.
To effectively target older consumers, retailers should assess how their products and services align with the unique tastes and spending abilities of each Boomer and Gen X sub-segment.
Older consumers make up a significant share of U.S. shoppers, even though this demographic is not always top of mind for marketers and retailers. By embracing the continued importance of physical stores and adapting to the specific shopping behaviors of Baby Boomers and Gen X consumers, retailers can cultivate stronger engagement with these segments. Ultimately, though, success with this audience will hinge on recognizing the heterogeneity of older shoppers and tailoring strategies accordingly.
For more data-driven retail insights, visit placer.ai/anchor.
After leap year comparison induced year-over-year (YoY) declines in February 2025, foot traffic to the Placer 100 Index for Retail & Dining stabilized in March 2025 to just -0.3% below 2024 levels – an impressive performance considering the severe weather that impacted large parts of the country.
State-level analysis of March 2025 visits to the Placer 100 Index reveals that massive storms indeed contributed significantly to regional foot traffic declines. States that bore the brunt of inclement weather in March 2025 – particularly in the Southeastern and Central United States – appeared to experience the steepest YoY visit gaps.
Despite the extreme climate conditions, some chains managed to plow ahead, enjoying visit growth in March 2025. Once again, Chili’s Grill & Bar held on to the top spot in the Placer 100 Index for YoY visits (22.6%) and visits per location (23.4%) growth, likely due to continued success in the areas of value and virality. Meanwhile, three fitness chains made the top 10 in YoY visits – Crunch Fitness (22.5%), LA Fitness (10.0%), and Planet Fitness (9.7%), at least in part due to continuing expansions of their respective footprints.
Expansion is perhaps only one driving factor behind the success of Crunch Fitness, Planet Fitness, and LA Fitness in March 2025. The beginning of the year is generally busy for fitness chains as many consumers adopt new years’ resolutions to get in shape, even if many abandon their pursuit down the line. But the data suggests that Crunch Fitness, Planet Fitness, and LA Fitness experienced visit growth in March in part due to a sustained increase in visitor frequency.
All three chains saw an increase in the share of visitors visiting 8 or more times in March 2025 compared to 2024, indicating that the chains are driving more traffic from fitness-invested visitors. And these fitness buffs, who attend the gym quite often, are perhaps less likely to give up on their fitness goals during the year, which bodes well for the fitness chains’ chances to sustain members and elevated traffic in the months ahead.
The Placer 100 Index for March 2025 demonstrates the effect of harsh winter conditions on retail and dining visits. Still, the strong performance of several chains highlights the consumer trends and brand strategies that can drive growth.
For more insights anchored in location analytics, visit Placer.ai/anchor.
It’s hard to imagine, but we’ve eclipsed the five year anniversary of the onset of the pandemic lockdowns across the U.S., when the retail industry was transformed overnight. By April 2020, thousands of stores had closed and uncertainty loomed. At the time, it felt like the potential end of physical retail that the industry had been ruminating over for years.
Five years later, the industry looks mostly like it did at the beginning of 2020. Online shopping did not kill physical retail, and although e-commerce adoption has substantially increased since pre-pandemic – fueled by the spike in new online shoppers in 2020 – the vast majority of retail transactions (over 80%) still occur in brick-and-mortar locations.
At the same time, while the retail industry looks similar to itself structurally, there have been numerous changes at the category level. Many large ticket purchases like consumer electronics and home furnishings that experienced a pull forward in demand during the pandemic waned over the past few years. Visits to apparel retailers and department stores looked, for a while, like they would never recover. And as people emerged from their homes or found their way to TikTok, beauty became the in-demand category that spread like wildfire. Grocery shopping went from a mundane chore to a form of consumer escapism in 2020; in many ways, that behavior has stuck for shoppers as they now frequent more grocery chains in their journey.
We’ve also observed some fundamental changes across U.S. consumers; more workers still work from home than before the pandemic, although return to office numbers keep rising. And many city dwellers who migrated during the peak pandemic period still remain in more suburban and rural areas.
So what have the past five years taught us about U.S. shoppers? First, we’ve learned that consumers are much more resilient than we give them credit for as they demonstrated a remarkable ability to both adapt to unprecedented circumstances and return to their former shopping habits once the situation normalized. Second, consumers are very cyclical in their behaviors and interests – five years after the pandemic’s start, many of the categories that suffered are coming back into their own. And, as consumers face different types of economic uncertainty, we should be optimistic that they can weather different types of storms. But perhaps the key lesson from the past five years has been that brick-and-mortar stores serve a distinct purpose to both retailers and shoppers – and that physical commerce is definitively here to stay.
Looking at the Placer 100 Retail and Dining Index reveals that visits to retail and dining locations not only rebounded from the pandemic, but have surpassed pre-pandemic levels. There are a few underlying causes that could have contributed to these changes: store and unit openings, a higher frequency in visits to certain categories, and increased consumer demand.
At the same time, dwell times across the macro retail industry have shifted since the pandemic as consumers are generally spending less time in stores than they did in 2019. There could be a few reasons contributing to this decrease: a higher adoption of e-commerce as a research tool before visiting a store, a higher utilization of BOPIS and curbside offerings, or more frequent visits leading to shorter individual trips but longer overall time in store. Last year (2024) also saw a higher share of weekday visits compared to the pre-pandemic period, where more consumers shopped on the weekend.
From a consumer perspective, as we wrote about recently, higher income households are more important to the retail industry than prior to the pandemic – even though they account for fewer visits overall. Meanwhile, lower income households are visiting retailers more frequently, especially in essential categories, as they look to combat inflationary pressures that exploded since the pandemic.
What did the pandemic reveal about essential retail categories? For many consumers, these segments got them through the peak pandemic time period as discretionary retail locations remained closed. Grocery stores, pharmacies, and superstores provided a sense of normalcy for shoppers as visiting a store became much more than a weekly errand. Today’s shoppers mirror many of those behaviors; they visit these types of retailers more frequently and don’t balk at making an extra trip for that “must-have” item from a specific chain.
Looking at the relative share of visits by category shows that dollar and discount stores gained the most visit share compared to the pre-pandemic trends. These chains have invested heavily in fresh food items and assortment expansion to become more of a destination for shoppers, especially those who are more price sensitive. So while visitation growth to dollar store chains did stagnate in 2024, even as retailers continued to expand store fleets, the leading players in this category have already entrenched themselves deeper into consumers' shopping journey compared to the pre-pandemic period.
Similarly, value based grocers and warehouse clubs have become more frequent stops in consumer daily routines, even if their share of visitation hasn’t risen dramatically. These chains have benefitted from changes in consumer behavior over the past five years: Warehouse clubs were well positioned for consumers who migrated from urban to suburban environments, and value grocery stores such as Aldi and Trader Joe’s became a safe haven for consumers trying to combat inflationary pressures as the country emerged from the pandemic.
The one sector that hasn’t fared as well? The drugstore channel. The increase in visitation during the vaccine roll out period didn’t result in long term sustained traffic, and drugstores with their expansive store fleet have struggled to find their true value proposition as competition from wellness chains (such as GNC & Vitamin Shoppe), beauty retailers, and superstores grew. Drug-based retailers are still working to right size business today, as further constrained shoppers look elsewhere.
Essential retail players have had to contend with ever-evolving consumer needs in the post-pandemic period and continue to play a key role in the return for normalcy. Some sectors have fared better than others, but those that have emerged as winners looked to stay in lock step with their consumers on their journey. Retailers realized that they didn’t have to be the best at everything – experience, convenience, value, and assortment – but they needed to lean into their speciality to be successful.
On the other end of the retail spectrum, discretionary categories have faced headwinds as consumers exited the peak pandemic period. The peak pandemic years (2020 and 2021) were banner years for retail segments that cater to shoppers’ “wants”. But as the need to self-soothe with goods waned and inflationary pressures rose, consumers walked away from many of the retailers who had benefited from their behavioral changes. (The declines in foot traffic in these categories likely also reflected some of the shift to online channels, as most of these retailers were forced to shut their doors during the early days of COVID.)
It’s been a long road to recovery for discretionary businesses, but we began to see some renewed signs of life over the past year. These retailers must remain vigilant in their quest for relevance with shoppers; high levels of uncertainty, debts, and increasing focus on value all still present headwinds for the retail industry – particularly those who focus on satisfying desires instead of needs.
In reviewing the visitation growth since 2022, discretionary retail could be broken into two performance categories: beauty and everything else. As we’ve written previously, the beauty industry was able to ride the wave of post-lockdown consumer behaviors, including the need to replace outdated products that hadn’t been worn while spending more time at home. At the same time, consumers also became more enamored with mass beauty brands, or those sold at drugstores or mass merchants at lower price points. The success of these brands and retailers that harnessed the power of consumer choice, like Ulta Beauty, intersected with a strong consumer desire for value. And although 2024 was a year of reckoning for the beauty industry as the consumer shifts towards other priorities, the category’s strong success during the early post-pandemic period cannot be overstated.
The performance of other discretionary segments has been more mixed. Categories that saw meteoric growth during the pandemic lockdowns – such as home furnishings, home improvement and consumer electronics – failed to sustain momentum. Apparel trends, like the rise of athleisure, had helped drive continued demand to retail chains and department stores even without the need for traditional clothing, and as life got back to normal and these trends faded, retailers saw year-over-year declines in visitation.
But the 2024 data began the slow rebound of some of these categories, particularly in home and apparel. Home furnishings, home improvement, and consumer electronics may continue to see a rebound in 2025 as we enter a new replacement cycle and those who purchased these categories during the pandemic look to refresh their homes and upgrade their technology. Apparel’s rebound can be attributed to a resurgence of national brands as increased use of semaglutide medications and an interest in healthy living drive shoppers to revamp their wardrobes.
The one area of discretionary retail that outperformed its competitors and continues to shine? The off-price channel has had an extraordinary few years of visitation growth since the onset of the pandemic. Off-price retailers have enticed consumers with the perfect blend of value orientation, in-store experience, and immediacy that drive repeat visitation and keep shoppers engaged. The success of off-price retail also underscores the continued importance of physical retailers, despite the initial changes in behavior during the pandemic. This sector of discretionary retail is probably best positioned to handle the potential economic uncertainty of 2025 and beyond.
Overall, the discretionary side of the retail industry has begun to recover from its challenging few years of visitation, but 2025 does pose uncertainty that could impact consumers’ disposable income levels. Retailers that cater to consumers’ “wants” must work even harder to stay on their customers’ radar and entice shoppers to come into physical retail locations instead of shopping online or via social media platforms. As mentioned earlier, high income shoppers are going to become even more valuable to this sector of retail as it tries to maintain momentum.
The retail industry has undergone a tremendous transformation over the past five years. But while so much has evolved, there is still a lot of opportunity for the industry to be more agile in its ability to satisfy consumer demands. Despite the early days of store closures during the pandemic, physical retail not only bounced back, but has flourished. Retailers continue to focus on upgrading store fleets and opening new stores. Stores have moved away from being experiential to trying to just provide a good shopper experience. Retail’s reality is that consumers still face many challenges ahead, especially economic uncertainty. But, the pandemic highlighted the resilience of both retailers and shoppers to support one another, which will hopefully continue into the future of retail.
The battle for theme park dominance in Orlando is heating up this spring and summer. The highly anticipated opening of Universal Orlando Resort’s Epic Universe on May 22nd brings a third theme park gate to the resort, inching closer to the count of Walt Disney World. Universal has been slowly chipping away at Disney’s stronghold over the Orlando market with new resort hotels, water parks and now the addition of a third gate, while Disney has concentrated efforts around upgrades to existing parks and expansion of programs like the Disney Vacation Club.
The opening of Epic Universe reveals some of the tension brewing beneath the surface when it comes to changing consumer demands. Visiting the resorts in Orlando, a rite of passage for many families, has gotten much more expensive in recent years, and theme park ticket prices are similar at both destinations, although Walt Disney World does have a higher overall Median Household Income in its captured market. According to Placer.ai’s cross-visitation analysis, 40% of visitors to Universal Orlando Resort also visit Walt Disney World, signaling that Epic Universe needs to wow in order to keep visitors on property instead of resort hopping.
Placer.ai’s foot traffic estimates show that the two resorts attract slightly different demographic profiles. Walt Disney World attracts a higher distribution of Ultra Wealthy Families and Wealthy Suburban Families, while Universal Orlando Resort captures more visits from middle-income cohorts like Blue Collar Suburbs, City Hopefuls and Near-Urban Diverse Families. There’s even a difference in the young people who visit each resort: Walt Disney World captures more Young Professionals – the potential “Disney Adults” – whereas Universal sees a higher share of visits from Young Urban Singles.
With the year-over-year price increases, even a wealthier base of visitors may not help to sustain visitation with a new theme park opening and uncertain economic headwinds. Both Orlando destinations are up against a changing consumer base and theme park loyalists who expect the highest standard of excellence and innovation.
For more data-driven consumer insights, visit placer.ai/anchor.
1. Experiential and niche retailers can deliver anchor-level traffic. At Towne East Square Mall, the addition of a Scheels in 2023 significantly increased foot traffic and long-distance travelers, while Barnes & Noble at Coronado Center in Albuquerque has become a key driver of both foot traffic and higher-spend demographics.
2. Size isn’t everything – especially for dining venues. At Glendale Galleria and Northridge Fashion Center, smaller restaurants attracted more foot traffic than some traditional anchors.
3. Refocusing on tenants’ actual traffic contributions enables a flexible anchor approach. Balancing weekend draws like Scheels with weekday favorites such as Costco or Chick-fil-A can help maintain steady visitor flow throughout the week. Similarly, onsite fitness clubs can shift traffic to earlier in the day – an opportunity to adjust store hours and capture additional morning shoppers.
4. Temporary pop-ups can form an integral part of a visit-focused anchor strategy. The Barbie Dreamhouse Living Truck Tour generates mall visit spikes well above typical Saturday levels. Operators can integrate these events into their overall anchor strategies, offering preferential terms to high-performing pop-ups.
5. New tenants can boost traffic for existing stores in similar categories. After Aldi joined Green Acres Commons in February 2020, visits to an existing BJ’s Wholesale Club trended upwards. This synergy highlights how overlapping audiences can become a strength, creating a larger overall customer base.
Malls, it seems, are cool once again. After languishing in the wake of the pandemic, shopping centers across the country are thriving – reinventing themselves as prime “third places” where people can hang out, shop, and grab a bite to eat.
One key driver behind this resurgence is a shift in how malls view their anchor tenants. While traditional mainstays like Macy’s and JCPenney still play an important role, specialized offerings – from popular eateries to fitness centers and immersive retailtainment destinations – are increasingly taking center stage. These attractions maximize the experiential value that brick-and-mortar venues can deliver, driving visits and sales for the center as a whole.
Against this backdrop, this report leverages the latest location intelligence data to explore the types of tenants that can function as mall anchors in 2025. Should mall operators still focus on general merchandisers to draw crowds, or can dining chains and more niche retailers also do the job? How important is square footage in identifying the anchor-like tenants in a shopping center? And how can a visit-focused approach help mall operators select effective anchor or anchor-like tenants – whether to fill big-box spaces or to leverage the leasing perks traditionally reserved for major large-format chains?
One of the most important functions of a mall anchor is to ensure steady visitation – providing its smaller tenants with a constant flow of potential customers. And as the role of the mall continues to evolve, analyzing the actual foot traffic impacts of different types of businesses can help identify the kinds of non-traditional anchors best suited to fulfill that purpose.
Experiential venues, for example, are particularly well-poised to serve as powerful anchors in today’s retail environment – as illustrated by the visit surge experienced by Towne East Square Mall in Wichita, KS following the addition of a Scheels in July 2023.
By blending traditional retail with immersive experiences, Scheels has emerged as a true experiential destination. And this pull has also helped the mall draw more long-distance visitors willing to travel to enjoy Scheels’ offerings. In 2024, 41.9% of the mall’s customers traveled more than 50 miles to visit, compared to 35.8% back in 2018 when Sears occupied the same lot.
Traditionally, anchors aimed to please the widest possible audiences – with department stores, big-box chains, and grocery stores leading the way. But visitation data shows that niche concepts can also deliver anchor-level traffic if they’re compelling enough to attract dedicated fans.
The experience of the Barnes & Noble at Coronado Center in Albuquerque, NM is a case in point. After being written off as all but obsolete, Barnes & Noble has staged an impressive comeback in recent years, finding success through a more curated, localized approach to book selling. And despite not being a formal anchor, the Coronado Center Barnes & Noble accounted for 7.9% of visits to the mall in 2024 – outperforming both Macy’s and JCPenney.
Year-over-year data also shows foot traffic surging at the Coronado Center Barnes & Noble, lifting overall visitation to the mall. And demographic data reveals that the bookstore draws a more affluent audience than either the center as a whole or the two department stores – attracting a crowd with more spending power.
This example also illustrates how smaller tenants can sometimes draw larger crowds. Even though Barnes & Noble occupies a smaller onsite space than either Macy’s or JCPenney, it is proving a powerful visit driver out of proportion to its physical size.
Dining chains are also adept at punching above their square footage – often attracting crowds disproportionate to their size.
Despite its relatively small footprint, for example, the In-N-Out Burger at Glendale Galleria drew an impressive 8.6% of visits to the mall complex in 2024, outpacing some of the mall’s official anchors like DICK’s Sporting Goods, Macy’s, and JCPenney. Still, the onsite Target drew even larger crowds at 14.4% of visits.
A similar pattern emerged at Northridge Fashion Center, where Porto’s Bakery and Cafe captured a notable 15.6% of visits to the complex in 2024 – more than some of the center’s traditional department stores.
These examples underscore the potential for dining chains, which typically require less space, to serve as micro-anchors by consistently attracting outsized crowds – a key consideration for mall operators looking to sustain visitor traffic.
Refocusing on tenants’ actual foot traffic contributions also opens the door to a more flexible and dynamic approach to anchor selection and management – one that considers each venue’s unique visitation patterns.
Seasonal factors, for example, can make certain anchors more powerful at specific times of the year, while different venues shine on particular days of the week.
At Jordan Creek Town Center in West Des Moines, Iowa, for instance, Scheels and Costco each delivered just under 20.0% of the complex’s overall visits in 2024. But the two retailers’ daily patterns differed significantly: Scheels saw bigger crowds on weekends, while Costco was the primary weekday destination.
Understanding differences like these can help operators optimize their tenant mix to maintain a balanced flow of shoppers throughout the week.
Another example of the impact of differing weekday traffic patterns is offered by the impact of mall-based Chick-fil-A locations on the distribution of mall visits throughout the week.
Despite its relatively small size, Chick-fil-A draws substantial traffic to malls. And after adding Chick-fil-A locations, both Northridge and Miller Hill Malls saw meaningful drops in the share of visits to the centers taking place on Sundays – even as the wider indoor mall segment saw slight upticks.
Recognizing this trend could prompt mall operators to compensate by adding more weekend-friendly traffic drivers – or to lean into this distinction by taking additional steps to bolster the mall’s role as a go-to weekday destination.
The power of different mall traffic magnets also varies throughout the day. Increasingly, shopping centers are turning to fitness centers as experiential anchors. And since many people work out early in the morning, these gyms are having a significant impact on the distribution of mall visits across dayparts.
The addition of gyms to Northshore Mall in Peabody, MA and Jackson Crossing in Jackson, MI, for instance, led to a significant rise in visits between 7:00 AM and noon. And though the rest of the stores in these malls typically open at 10:00 or 11:00 AM, this shift presents the centers with a significant opportunity.
By adjusting opening hours to accommodate these early-morning patrons, malls can capitalize on this added traffic, driving up visits and sales for relevant tenants – especially health-focused retailers such as juice bars and sporting goods stores.
Adopting a broader, visit-focused view of anchoring also allows mall operators to apply some of the strategies typically reserved for anchors to non-conventional traffic-generating businesses, to ensure a consistent flow of traffic year-round.
Pop-up stores and events, for example, generally don’t follow the same seasonal trends as other retailers – instead, they generate short-term visit boosts during their runs, whenever in the year that may be. And a visit-focused anchor strategy can leverage some of the perks traditionally reserved for anchor tenants – such as preferential leasing terms – to complement traditional full-time anchors during slower retail periods.
The Barbie Dreamhouse Living Truck Tour is a prime example of a traffic-driving pop-up. By bringing exclusive merchandise to malls across the U.S., the truck generates plenty of buzz, drawing crowds eager to snatch up limited-edition items and immerse themselves in all things Barbie. As a result, malls hosting the tour often see significant visit spikes, with foot traffic surging well above typical Saturday levels. Well-timed pop-ups like these can help balance out traffic throughout the year, offsetting traditional slow periods.
A visit-focused approach to anchor management can also help mall operators assess the potential impact of new tenants on existing stores operating in similar categories. For example, mall owners often worry that new tenants operating in similar categories might cannibalize existing businesses. But a visit-focused anchor approach reveals that a well-chosen addition can sometimes benefit current tenants – especially if they cater to similar audiences.
In February 2020, for instance, value supermarket Aldi opened at Green Acres Commons in Valley Stream, NY – a center that already hosted budget-friendly BJ’s Wholesale Club. While BJ’s visits were relatively flat in 2018 and 2019, they began to rise after Aldi’s opening (and following a pandemic-induced dip). Cross-shopping data also shows that Aldi customers were more likely to visit BJ’s than the average Green Acres patron last year.
This synergy may be due in part to the two retailers’ similar visitor bases: In 2024, the Aldi and BJ’s stores in Green Acres Common drew shoppers with comparable economic profiles. This suggests that overlapping audiences can become a strength if aligned brands attract new shoppers, who then explore multiple stores in the same center.
Looking ahead, effective mall anchors will be defined less by physical footprint and more by their capacity to maintain consistent, valuable foot traffic. While traditional department stores remain pivotal, smaller or niche brands can often rival – or surpass – large-format retailers. And by thinking out of the anchor box and choosing tenants that cultivate a balanced visitor flow and align with local preferences, operators can position their centers as true go-to destinations.
1. Shoppers are taking more, shorter trips to grocery stores. Over the past 12 months, grocery stores have experienced nearly uniform YoY visit growth. And since COVID, the segment has steadily increased both overall visits and average visits per location – even as average dwell times have consistently declined.
2. Grocery stores are holding ground against fierce competition. Despite growing inroads by discount and dollar stores, wholesale clubs, and general mass retailers like Walmart and Target, grocery stores have maintained their share of the overall food-at-home visit pie over the past several years.
3. Grocery visit share is most pronounced on the coasts. In Q1 2025, grocery stores claimed the majority of food-at-home visits on the West Coast, in parts of the Northeast, Mid-Atlantic, and Mountain Regions, and in Florida and Michigan.
4. Fresh-format, value, and ethnic grocery visit shares are growing at the expense of traditional chains. And in Q1 2025, fresh-format and value grocers outperformed the other sub-segments with positive YoY visit and average visit-per-location growth.
5. Hispanic markets are on the rise. Though the broader ethnic grocery sub-segment was essentially flat YoY in Q1 2025, Hispanic-focused stores recorded increases in both visits and visits per location – and have been steadily growing visits since 2021.
6. Smaller formats for the win. In Q1 2025, smaller-format grocery store locations outpaced mid-sized and larger-format ones, underscoring the power of compact spaces to deliver significant foot traffic gains.
Brick-and-mortar grocery stores face an uncertain market in 2025. Rising food-at-home prices (eggs, anyone?), declining consumer confidence, and increased competition from discounters, superstores, and online shopping channels all present the segment with significant headwinds. Yet even in the face of these challenges, the sector has demonstrated remarkable resilience – growing its foot traffic and holding onto visit share.
What strategies have helped the segment navigate today’s tough market? And how can industry stakeholders make the most of the opportunities in the current market? This report draws on the latest location intelligence to uncover the trends shaping grocery retail in early 2025 – highlighting insights to help key players make informed, data-driven decisions on store formats, product offerings, and more.
The grocery segment has experienced nearly uniform positive year-over-year (YoY) growth over the last 12 months. This sustained performance in the face of inflation and other headwinds highlights the underlying strength of the category.
What is driving this growth? Since 2022, the grocery segment has seen consistent overall visit growth that has outpaced increases in visits per location – a sign that chain expansion has played a key role in the category’s success. But the average number of visits to each grocery store has also been on the rise, indicating that the segment continues to expand without cannibalizing existing store traffic.
At the same time, visitor dwell times have been steadily dropping since 2021. This shift appears to reflect a trend towards multiple, shorter trips by inflation-wary consumers eager to avoid large, costly carts or cherry pick deals across various retailers. Many shoppers may also be placing more bulk orders online and supplementing those deliveries with brief in-store stops for additional items as needed.
The bottom line: Shoppers are taking more grocery trips overall each year, but spending less time in-store during each visit. Operators can respond to this trend by optimizing layouts and promoting “grab-and-go” areas for an even more efficient quick-trip experience.
Visit share data also shows that despite fierce competition from discount and dollar stores, wholesalers, and general mass retailers, the grocery segment has steadfastly preserved its share of the overall food-at-home visit pie.
Between Q1 2019 and Q1 2025, wholesale clubs and discount and dollar stores increased their share of total food-at-home visits, gains that have come primarily at the expense of Walmart and Target. Meanwhile, grocery outlets have held firm – despite some fluctuations over the years, their Q1 2019 visit share remained essentially unchanged in Q1 2025.
So even as consumers flock to alternative food purveyors in search of lower prices, grocery stores aren’t losing ground – and on a nationwide level, they remain the biggest player by far in the food-at-home shopping space.
Still, grocery store visit share varies significantly by region. On the West Coast, in parts of the Northeast, Mid-Atlantic, and Mountain regions, and in Florida and Michigan, grocery stores accounted for the majority of food-at-home visits in Q1 2025. Oregon (61.6%) and Washington (59.6%) led the pack, followed by Massachusetts (59.2%), Vermont (58.5%), and California (57.9%). Meanwhile, in West Virginia, Arkansas, South Dakota, Oklahoma, North Dakota, and Mississippi, less than 30% of food-at-home traffic went to grocery stores, with more shoppers in these regions turning to general mass retailers or discounters.
Grocery store operators in lower-grocery-share regions may choose to focus on price competitiveness and convenient store locations to capture more foot traffic from competitors in the space.
Which types of grocery stores are thriving the most? The grocery segment is diverse, encompassing traditional grocery chains like Kroger, Safeway, and H-E-B; budget-oriented value chains such as Aldi, WinCo Foods, Grocery Outlet Bargain Market, and Market Basket; fresh-format specialty brands like Trader Joe’s, Whole Foods, and Sprouts Farmers Market; and numerous ethnic grocers.
Examining shifts in visit share among these various grocery store segments shows that traditional grocery still dominates, commanding over 70.0% of total grocery store foot traffic.
Still, over the past several years, traditional grocers have gradually ceded ground to other segments – especially value chains. Budget grocers saw a temporary surge in visits during the panic-buying days of early 2020 – and have been more gradually gaining visit share since Q1 2023. . Fresh-format banners, which lost ground in 2021 after a Q1 2020 bump, in the wake of COVID, have also been on the upswing and appear poised to capture additional visit share in the coming months and years. And though ethnic grocers still account for a relatively small portion of the overall market, they have slightly increased their visit share, reflecting heightened consumer interest in these specialized offerings.
Recent performance metrics point to a bifurcation in the grocery market similar to that observed in other retail categories. In Q1 2025, fresh-format and value retailers – which appeal, respectively, to the most and least affluent visitor bases – saw the greatest growth in both overall visits and average visits per location.
This trend highlights the power of both value and health-focused quality to motivate consumers in 2025. And grocery players that can meet these needs will be well-positioned for success in the months ahead.
One factor fueling fresh-format’s success may be its role as a convenient, relatively affordable midday lunch destination for the remote work crowd.
In Q1 2025, consumers working from home accounted for 20.2% of fresh-format grocery stores’ captured market – a significantly higher share than any other analyzed grocery segment. These stores also tended to be busier midday than the other segments. Remote workers may be stopping by to grab a quick bite – and some may be choosing to do their grocery shopping during their lunch break when stores are less crowded.
This finding suggests an opportunity for grocery operators across all segments to develop or enhance in-store salad bars and quick-serve sections to tap into the lunch rush. Likewise, CPG companies may benefit from developing more ready-made, nutritious meal options that align with these midday dining habits.
Though the broader ethnic grocery category remained essentially flat in Q1 2025, Hispanic-focused grocers emerged as a sub-segment to watch. Both overall visits and average visits per location to these stores have been on the rise since 2021.
This robust demand presents an opportunity for CPG brands and grocers across segments to expand Hispanic-focused offerings, capturing a slice of this growing market.
Finally, store size matters more than ever in 2025. During the first quarter of the year, smaller format grocery store locations (locations under 30K square feet, across different chains) outpaced larger stores with a 3.2% YoY jump in visits, showing that bigger isn’t always better in the grocery store space.
This pattern aligns with the decrease in dwell times noted above – shoppers may be making shorter trips to smaller, more convenient grocery store locations. These quick errands are ideal for picking up a few items to supplement online orders, shopping multiple deals, or sourcing specialty products unavailable at larger grocery destinations. And to lean into this trend, grocery operators might consider testing neighborhood “micro-store” concepts, focusing on curated selections, and offering convenient parking or pickup to match consumer preferences for targeted purchases and quicker trips.
Location intelligence reveals a growing, dynamic grocery landscape which is holding its ground in the face of increased competition. Shorter trips, busier lifestyles, and changing work routines are reshaping in-store experiences. And grocery players that refine their store formats, target both lunch and on-the-go shoppers, and adapt to shifting demographics can position themselves to thrive in this competitive sector. As the market continues to evolve, continuous attention to these changing patterns will be key to maintaining and expanding market share.
1. Elevated visitor frequency could mean that gym-goers are getting more value out of their memberships and are therefore more likely to stay signed up. Between January and March 2025, all of the gym chains analyzed had a higher share of frequent visitors (those who visited about once a week) than in the equivalent month of 2024.
2. Fitness chains at all price tiers need to be strategic about the value they offer and the amenities that can engage budget-conscious consumers. Between Q1 2022 and Q1 2025, the captured trade area median HHI increased for all fitness subsegments – value-priced, mid-range, and high-end – suggesting that consumers swapped pricier gym memberships for more affordable options.
3. Close attention should be paid to how long visitors spend at fitness chains in order to reduce crowding and bottlenecks. Between Q1 2022 and Q1 2025, the average visit length increased at value-priced, mid-range, and high-end gyms. Floorplan and equipment improvements could be considered, as well as having trainers available to help gym-goers streamline workouts.
4. Gyms can use hourly visit data to better serve their members or use promotions to stabilize facility usage throughout the day. In Q1 2025, high-end chains received a larger share of morning visits while value-priced and mid-range fitness chains received larger shares of evening visits.
Like many industries in recent years, the fitness sector has experienced significant shifts in consumer behavior. From the rise in home workouts during the pandemic to the strain of hyper-inflation, foot traffic trends to gyms and health clubs have been as dynamic as the consumers they serve.
This report leverages location analytics to explore the consumer trends driving visitation in the fitness space and provides actionable insights for industry stakeholders.
The pandemic drove several shifts in the fitness space. Widespread gym closures led consumers to embrace home-based workouts, while demand for all things fitness increased due to an emphasis on overall health and wellness. This subsequently drove a renewed interest in gym-based workouts as restrictions lifted – even as some consumers remained committed to their home workout routines.
In Q1 2023, visits to fitness chains surpassed Q1 2019 levels for the first time since the onset of the pandemic, a sign that consumers had recommitted to out-of-home fitness. And in Q1 2024 and Q1 2025, fitness chains saw further growth, climbing to 12.8% and 15.5% above the Q1 2019 baseline, respectively.
Several factors have likely driven consumers’ return to gyms and health clubs, including the desire for both social connection and professional-grade facilities difficult to replicate at home. The steep increase in cost of living has likely also played a role, since consumers cutting back on discretionary spending can enjoy multiple outings and a range of recreational activities at the gym for one monthly fee.
Zooming in on weekly visits to the fitness space in Q1 2025 reveals the industry’s exceptional strength and resilience in the early part of the year.
The fitness industry experienced YoY visit growth nearly every week of Q1 2025 (and 2.4% YoY visit growth overall) with only minor visit gaps the weeks of January 20th, 2025 and February 17th, 2025 – likely due to extreme weather that prevented many Americans from hitting the gym.
And the fitness industry’s weekly visit growth appeared to strengthen throughout the quarter, defying the typical waning of New Year's resolutions. This could indicate that gym visits haven't plateaued and that consumers are demonstrating greater commitment to their fitness routines compared to last year.
Diving into visitation patterns for leading fitness chains highlights how increased visitor frequency drove foot traffic growth in Q1 2025.
Fitness chains tend to receive the most visits during the first months of the year as consumers recommit to health and wellness in their post-holidays New Year’s resolutions. And not only do more people hit the gym – analyzing the data reveals that gym-goers also typically work out more frequently during this period. Zooming in on 2025 so far suggests that consumers are especially committed to their fitness routines this year: Leading gyms saw an increase in the proportion of frequent visitors (4+ times a month) in Q1 2025 compared to the already significant percentage of frequent visitors in the first quarter of 2024.
Elevated visitor frequency could mean that gym-goers are getting more value out of their memberships than last year, and are therefore more likely to stay signed up throughout the year.
At the same time, the data also reveals that – contrary to what may be expected – a fitness chain’s share of frequent visitors appears to be independent of the cost of membership associated with the club: Life Time, a high-end club, and EōS Fitness, a value-priced gym, had the highest shares of frequent visitors between January 2024 and March 2025. This suggests that factors other than cost, such as location convenience, class offerings, community, or individual motivation, might be more influential in driving frequent gym attendance.
Segmenting the fitness industry by membership price tiers – value-priced, mid-range, and high-end – can reveal further insights on current consumer behavior around out-of-home fitness.
In Q1 2025, the captured market* median household income (HHI) was higher than the nationwide median HHI ($79.6K/year) across all price tiers – suggesting that even value-priced fitness chains are attracting a relatively affluent audience. This could indicate that gym memberships are somewhat of a luxury and that consumers from lower-income households gave up their gym memberships altogether as they tightened their purse strings.
Analyzing the historical data since Q1 2022 also reveals that the captured market median HHI has risen consistently over the past couple of years with the largest median HHI increase observed in the captured trade areas of high-end fitness chains. This suggests that middle-income households – that are more sensitive to the rising cost of living – likely swapped pricier gym memberships for more affordable options in recent years.
These metrics indicate that fitness chains at all price tiers need to think strategically about the value they offer and the amenities that can engage budget-conscious consumers who are carefully weighing every expenditure.
*Captured trade area is obtained by weighting the census block groups (CBGs) from which the chain draws its visitors according to their share of visits to the chain and thus reflects the population that visits the chain in practice.
Fitness clubs of all types need to manage their capacity to ensure health and safety standards and a positive experience for members. And understanding the average amount of time visitors spend at the gym can help fitness chains at every price point keep their finger on the pulse of their facilities.
Between Q1 2022 and Q1 2025, the average visit length increased at value-priced, mid-range, and high-end gyms. Value-priced gyms experienced the largest increase in average visit length – from 72.4 minutes in Q1 2022 to 74.0 minutes in Q1 2025 – perhaps due to their relatively lower-income visitors spending more time enjoying club amenities after cutting back on other forms of recreation. Meanwhile, mid-range and high-end gyms experienced relatively modest increases in average visit length, which were higher to begin with – likely due to their ample class and spa offerings and overall inviting, upscale spaces.
Elevated average visit length could mean that visitors are well-engaged and less likely to cancel their memberships. But as overall gym visits are on the rise, fitness chains may want to pay close attention to how long visitors spend at the facility. Floorplan and equipment improvements could be considered in order to reduce bottlenecks, and having trainers available to instruct on equipment usage and workout technique could help gym-goers streamline workouts.
Along with average visit length, understanding the daypart in which they receive the most visits is another way that fitness chains can improve efficiency and prevent overcrowding. And analysis of the hourly visits to fitness sub-segments revealed that some fitness segments receive more morning visits while others are more popular in the evenings.
In Q1 2025, high-end chains received a larger share of visits between 6 a.m. and 9 a.m. (19.7%) than value-priced and mid-range fitness chains (11.6% and 11.8%, respectively). Meanwhile, value-priced and mid-range fitness chains received larger shares of visits between 6 p.m. and 9 p.m. (21.9% and 22.2%) than high-end chains (16.5%).
Gyms can leverage this data to better serve members, for instance by scheduling more classes during peak hours. Value-priced and mid-range gyms, which saw a larger disparity between shares of morning and evening visits in Q1 2025, might also consider incentivizing off-peak usage through discounted morning memberships or early-bird snack bar deals.
The fitness space appears to be in good shape in 2025. Visits have made a full recovery from the pandemic era and still continue to grow, indicating strong consumer demand for out-of-home workouts. And using location intelligence to analyze the behavior and demographics of visitors to gyms at different price points can help identify opportunities for driving even greater success.
