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The past couple of years have been challenging ones for the dining industry as high food prices and economic headwinds led many consumers to cut back on unnecessary indulgences. Still, people can’t eat at home all the time, and there’s always demand for restaurants that serve up good food and a welcoming ambiance – without breaking the bank.
So with Q4 2023 under our belts, we dove into the data to check in with two dining chains that are especially good at giving customers what they want: Shake Shack and Wingstop. How did they perform during the final quarter of 2023? And what lies ahead for them in the new year?
Shake Shack, curiously named after an amusement park ride from 70’s hit movie Grease, continues to impress. Following a robust third quarter, the gourmet burger joint maintained strong positive year-over-year (YoY) visit growth throughout Q4 2023 – finishing out the year with a remarkable 24.3% foot traffic jump in December 2023.
Wingstop, another darling of the dining industry, also ended 2023 with a bang. Whether celebrating the New York Knicks with a special lemon garlic flavor, or jumping on the dry January bandwagon with its own “dry rub January”, the popular chicken restaurant draws crowds by staying up-to-date with popular trends. And throughout Q4 2023, Wingstop saw positive visit growth ranging from 12.8% to 16.3%.
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The ongoing success of these two chains in a difficult overall environment shows that there’s more than one way to win at the dining game. With limited-time offerings like White Truffle Burgers, and sandwiches that feature Kimchi slaw, Shake Shack’s relatively upscale offerings have traditionally drawn affluent audiences. But as the chain has continued to expand, its customer base has diversified – with the median household income (HHI) of its captured market dropping by 8.6% over the past four years. Over the same period, the share of ultra-wealthy families and educated urbanites in the restaurant’s captured market declined, while the share of young professionals and urban low income consumers increased. Wider audiences, of course, means broader appeal – and more people getting addicted to Shake Shack’s delicious offerings.
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Wingstop, for its part, has pursued a somewhat different strategy. Positioned as an affordable eatery straddling the space between fast food and fast-casual, Wingstop draws less well-to-do consumers. Combining foot traffic data with demographics from STI’s PopStats shows that the median HHI of Wingstop’s captured market came in at $62.1K in Q4 2023, well below the nationwide baseline of $69.5K.
But despite targeting a demographic with less discretionary income, Wingstop has carved out a niche for itself as a to-go dining destination for people seeking the perfect place to sit down to a nice, big meal with the family. In Wingstop’s four biggest markets – Texas, California, Florida, and Illinois – the chain’s trade areas featured more persons per household than the statewide averages in Q4 2023. And Wingstop’s captured markets were also over-indexed for families with children – showing that parents are particularly likely to pay the restaurant a visit.
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Though food prices have stabilized and consumer confidence has begun to recover, last year ended on a tough note for restaurants. But while the category as a whole has yet to fully regain its footing, chains like Shake Shack and Wingstop are finding success by leaning into evolving consumer demand.
Will cooling inflation kickstart a dining revival? And what does the rest of 2024 have in store for Shake Shack and Wingstop?
Follow Placer.ai to find out.
Few things are more beloved by Americans than a steak – and two of the most popular steakhouse chains in the U.S. are Texas Roadhouse and Outback Steakhouse. Who is visiting these chains, and what characteristics do they share? We take a closer look.
Food-away-from-home prices remained high for much of 2023, presenting challenges for dining establishments as would-be restaurant patrons reconsidered going for a meal out. Outback Steakhouse in particular felt the impact of the dining downturn, with year-over-year (YoY) visits falling in 2023 – although the dip may also be due to the chain’s downsizing its store fleet. And the chain seems to have offset at least some of the drop thanks to its price increases, which increased the value of every visit.
Texas Roadhouse, meanwhile, continued its expansion and benefited from growing YoY foot traffic every quarter of 2023.
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Texas Roadhouse’s success is particularly notable given its trade area median HHI. Both Outback Steakhouse and Texas Roadhouse tend to have a lower median household income (median HH) in their trade areas when compared to the average fast-casual chain, despite having higher price points. The steakhouse leaders also have a trade area median HHI that is significantly lower than the overall fine-dining segment.
The lower median HHI of Texas Roadhouse and Outback Steakhouse visitors suggests that these diners may be avoiding the purchase of more casual, on-the-go meals and instead choosing to direct their more limited funds toward special occasion dining. And Outback Steakhouse and Texas Roadhouse may be seen as an affordable luxury for those seeking a more elevated dining experience than might be found at a local fast-casual joint.
By understanding the types of diners who visit the restaurant, dining chains can make sure to deliver the type of experience their customers are seeking – in this case, a special-occasion dining destination that won't break the bank.
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Outback Steakhouse and Texas Roadhouse Popular Among Suburban Segments
A deeper exploration of the psychographic compositions of each chains’ trade area reveals that suburban families are particularly drawn to Texas Roadhouse and Outback Steakhouse. For both chains, the share of households in Spatial.ai’s PersonaLive “Upper Suburban Diverse Families,” “Suburban Boomers,” and “Wealthy Suburban Families” segments exceeded the statewide average in several major states.
As suburban markets continue gaining momentum, Texas Roadhouse and Outback Steakhouse’s popularity with suburban audiences can help the chains stay ahead of the pack in 2024.
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The State Of Steak
The enduring appeal of a well-made steak (or Blooming Onion, or honey butter) is indisputable. Will customers continue to visit these chains for a special occasion? Or will 2024 bring with it a new shift in diner preferences?
Follow Placer.ai’s data-driven analyses to find out.
The Placer.ai Nationwide Office Building Index: The office building index analyzes foot traffic data from some 1,000 office buildings across the country. It only includes commercial office buildings, and commercial office buildings with retail offerings on the first floor (like an office building that might include a national coffee chain on the ground floor). It does NOT include mixed-use buildings that are both residential and commercial.
Remote work may not be bad for companies’ bottom lines – but it does appear to have drawbacks for employees. Fully remote workers were 35% more likely to be laid off in 2023 than those who came into the office at least part of the week. And full-time WFH personnel also got fewer promotions.
Still, reaping the benefits of in-person office work doesn’t require a full-time return to office. (Five days a week? Seriously?) And for many participants in the remote work wars, 2023 was a year for compromise. But what did the hybrid model look like in 2023? And who were last year’s office visitors?
We dove into the data to find out.
Analyzing office visit trends over the past several years suggests that some variation of the hybrid model is indeed here to stay – though the jury’s still out on whether we’ve found the sweet spot. Since Q2 2023, quarterly visits to office buildings have remained about 34.0%-38.0% below pre-COVID levels. But Q4 2023 office foot traffic was 12.9% higher than the equivalent period of 2022, suggesting that additional office recovery may still be in the cards.
Regionally speaking, Miami and New York closed out 2023 at the head of the pack, with visits about 20% below the pre-pandemic baseline. Dallas and Chicago finished the year with respective quarterly visit gaps of 31.8% and 43.0%. And San Francisco continued to bring up the rear, with office foot traffic 53.8% below pre-COVID levels.
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These general trends continued into January 2024. Nationwide, office buildings experienced a 42.1% year-over-four-year (Yo4Y) visit gap, potentially indicating stalling recovery. But at the same time, major markets across the country – most impressively San Francisco – saw sustained YoY visit growth, showing that the return to office (RTO) story is still being written.
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Whether office recovery has run its course, or whether 2024 promises a renewed upward trajectory – a more granular picture of the specific habits and characteristics of office-goers can help stakeholders adapt to evolving trends.
And while foot traffic remains substantially below 2019 levels, the affluence of office buildings’ visitor base has very nearly rebounded to what it was before COVID. In Q1 2019, the median household income (HHI) of the Nationwide Office Index’s captured market stood at $91.9K, a metric which plummeted in early 2020 as more affluent employees rode out lockdowns from home. But since then, the median HHI has slowly risen – reaching $90.1K - $91.6K in 2023.
Unsurprisingly, remote and hybrid work opportunities aren’t distributed equally – and wealthier, more-educated workers are better positioned than others to take advantage of them. But visitors to major office buildings tend to have significantly higher-than-average HHIs to begin with (STI’s PopStats puts the nationwide baseline at $69.5K). So even if the median HHI of office visitors is once again close to what it was before COVID, it is these relatively affluent employees that are coming in less frequently and helping to shape the new hybrid normal.
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At the same time, there has been a subtle but distinct decline in the share of parental households in offices’ captured markets – indicating that parents of children accounted for a smaller proportion of office visits in 2023 than in 2019. This change varied by region, with Chicago seeing the smallest shift and tech-heavy San Francisco seeing the largest one.
For many working parents, flexibility is the name of the game – and employees juggling parental responsibilities along with their work loads may be particularly eager to embrace working from home.
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Another data point that’s particularly important for stakeholders to understand is the daily breakdown of office visits throughout the week. And foot traffic data for 2023 shows that the TGIF work week that we first observed in 2022 remains more firmly entrenched than ever. People continue to concentrate office visits mid-week and log on from home on Mondays and especially Fridays – an effect that is most pronounced in San Francisco, and least pronounced in Miami. And for municipalities, CRE companies, and local businesses that rely on office foot traffic, recognizing the persistence of this pattern can be key to making the most of those days when offices are abuzz with activity.
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The new hybrid model remains a work in progress – and it’s too soon to tell whether offices will indeed see further attendance increases in 2024. But either way, the behaviors and attributes of office-goers will continue to evolve, presenting stakeholders with opportunities and challenges alike.
What does 2024 have in store for RTO? And how will the profile of visitors to America’s offices change in the new year?
Follow placer.ai/blog to find out.
Just as the dining space was beginning to recover from the COVID pandemic, the ongoing inflation brought a fresh set of challenges to the sector in 2022 and 2023. How did the headwinds impact Burger King, Popeyes Louisiana Kitchen, Taco Bell, KFC, and other leading brands from the RBI and Yum! Portfolio? We dove into the data to find out.
Restaurant Brands International (RBI) and Yum! Brands each own three QSR banners along with one fast-casual chain. RBI owns the Burger King, Popeyes Louisiana Kitchen, and Tim Hortons brands as well as fast-casual sub chain Firehouse Subs. Yum! Brands operates the KFC, Pizza Hut, and Taco Bell fast-food banners and the fast-casual The Habit Burger Grill.
Both companies’ banners saw year-over-year (YoY) growth in Q1 2023, likely aided by favorable comparisons to an Omicron-plagued Q1 2022. And although traffic dropped off as the year went on – perhaps due to consumers cutting back on dining out – the dip was subdued, with visits staying relatively close to 2022 levels.
RBI’s banners ended the year with just a 2.5% YoY dip in Q4 2023, although Firehouse Subs, Popeyes Louisiana Kitchen, and Tim Hortons all saw positive visit growth for three out of four quarters of 2023.
Following three quarters of YoY visit growth for the Pizza Hut banner and for the company as a whole, Yum! Brands also began feeling the impact of the consumer spending contraction, with the company’s Q4 2023 foot traffic performance 3.7% lower, on average, than in 2022.
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The wider QSR space tends to serve trade areas composed of Census Block Groups with an overall median household income (HHI) that is lower than the median HHI nationwide ($63.2K for QSR compared with $69.5K nationwide). And the median HHI in the trade areas of Pizza Hut, Taco Bell, KFC, Burger King, Tim Hortons, and Popeyes is even lower than the median HHI in the wider QSR space.
The relatively low median HHI in the trade areas of RBI and Yum! Brands’ QSR banners means that visitors to these chains may be feeling particularly frugal, which could explain the slight dips in foot traffic towards the end of 2023.
But some of these brands are already implementing changes to woo back their budget-conscious customers. Taco Bell recently unveiled a new value menu that includes some items priced at $1.99, and several other chains in the Yum! and RBI portfolio have launched national campaigns advertising wallet-friendly promotions – which may well bring foot traffic back up in 2024.
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QSR chains seem particularly attractive to singles, with the trade area of the average QSR brand containing a larger share of one-person and non-family (roommate) households compared to the nationwide average (33.8% to 33.2%). And analyzing the household composition of the QSR banners of RBI and Yum! reveals that the trade areas of these brands tend to include an even larger share of one-person and non-family households than the wider QSR industry. (Pizza Hut is the sole exception, with one-person and non-family households making up 33.6% of households in its trade area – slightly less than the QSR industry average of 33.8%, but still more than the nationwide average of 33.2%.)
The trade areas of QSR brands also tend to include a greater share of large households (households of four or more people) compared to the percentage of 4+ person households nationwide. But Yum! And RBI banners (with the exception of Popeyes) seem to serve fewer 4+ person households compared to the QSR average (although Pizza Hut, Taco Bell, KFC, Burger King, and Tim Hortons still have more 4+ person households in the trade areas compared to the nationwide average.)
This trade area demographic data could help Yum! and RBI plan their 2024 promotions – discounts on larger orders could be particularly appealing to Popeyes diners, but may not necessarily drive demand among the visitor base of the other QSR banners. At the same time, all brands analyzed may benefit from offering value-priced individual items that can help singles living alone or with roommates budget smartly.
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With food-away-from-home prices expected to increase in 2024, chains that offer low-cost options are likely to see a resurgence – and RBI and Yum! may well benefit from consumers’ continued thriftiness.
Who wouldn’t want weekends to last seven days? That’s the thinking behind Marine Layer’s eco-friendly and “absurdly soft” tees. This San Francisco-based company, founded in 2009, has its beginnings in a shirt thrown away by a girlfriend. One man’s trash is another man’s treasure, and from that action sprouted the seeds for founder Mike Natenshon as he set on his quest to create the ultimate soft-on-day-1 shirt. Forty-five stores later, Marine Layer has spread across the nation, timed perfectly with our desire for coziness after extended time at home made comfy clothing a must.
One of the higher-trafficked outdoor Marine Layer locations is at Ponce City Market in Atlanta. This shopping center boasts other in-demand brands like Lululemon, Reformation, and Buck Mason. Another popular location resides at 12South, a Nashville neighborhood spanning a half mile that includes walkable local businesses, bars, and bakeries. White Bison Coffee and Five Daughters Bakery are places to stop in for a bite while shopping. And in Boulder, Pearl St is another pedestrian-friendly venue for shoppers.
It’s clear that certain segments are attracted to Marine Layer’s offer - most notably Young Professionals in Atlanta and Boulder, who make up a quarter of the customers, as well as Ultra Wealthy Families across the board, particularly in Nashville where they comprise a fifth. There are a few clientele differences, such as the fact that Marine Layer draws Urban Low Income in Atlanta and more Sunset Boomers in Boulder.
Looking at the potential market for these three areas, we see some interesting patterns arise via Spatial.ai Followgraph. For instance, all three markets overindex in following the musical Hamilton, fitness brand Peloton, outdoor sporting goods store REI, and the confection Moon Pie. Regarding fashion brands, Tory Burch, J. Crew, Lululemon, Vineyard Vines, and Patagonia are popular too.
Faherty is a brand that has been around for 10 years but that we’ve seen accelerating its physical store footprint in the last few years. Evoking chill surf trips, family bonfires, and hikes in the great outdoors, this American brand invites you to cozy up in its sweaters, spend a Saturday riding the waves, or just all-out enjoy family time and making memories. Its locations span from east coast to west coast, with popular locations in Panama City Beach, New York City, Austin, Manhattan Beach, among others.
The appeal of this brand is such that it finds itself on the beach, in urban high streets, and suburban locations, indicating that it’s really more about the vibe. Not only that, the segments are quite varied in terms of who is shopping at Faherty (using PersonaLive segments). In Panama City Beach, we see largely Ultra Wealthy Families, Sunset Boomers, and Young Professionals. Meanwhile, in SoHo, Educated Urbanites and Young Urban Singles make up the lion’s share of the trade area. The Austin shopper profile is more similar to the Panama City Beach one, with the addition of Educated Urbanites as well. This intergenerational appeal is possibly rooted in the ethos of the brand with its focus on family, friends, and enjoying life’s moments.
One thing that these shoppers do have in common? High household incomes. Most of these shoppers come from households earning $150K+, with particularly high earners hailing from Greenwich, CT.
While the customers from Florida, New York, and Texas are geographically dispersed, they do share some commonalities: an above average propensity to be bubbly drinkers and wine drinkers, clearly in line with the brand’s positioning of celebratory moments. Customers in these three markets also consider themselves “Pilates People”, “Joggers,” and “Fitness Fans.” You will find Faherty devotees from all three of these markets at the spa, at the museum, or enjoying book clubs. And largely in keeping with Faherty’s sustainability promise, many of their customers consider themselves Environmental Activists.
1. Retail is deeply divided. Visits to value and luxury apparel segments grew YoY in 2025 while traffic to mid-tier retailers flagged.
2. Upscale dining momentum reflects similar bifurcation. More resilient, affluent consumers are bolstering fine-dining traffic.
3. Authenticity is key. Brands successfully executing on a clear sense of purpose – from community-driven grocers to bookstores – are driving consistent visit growth.
4. Online and offline retail are converging into a seamless ecosystem. As consumers seek online value and in-person convenience, AI fulfillment, dark stores, and local pickup are accelerating.
5. Digitally native brands expanding into physical retail are redefining omnichannel. These chains provide a blueprint for merging digital efficiency with personalized in-store experiences.
6. Traditionally urban brands are shifting to suburbia to capture new audiences. With consumers rooted in hybrid lifestyles and growing suburban demand, chains that adapt their footprints drive fresh traffic.
7. Expansion into college markets and celebrity pop-ups are helping retailers and malls connect with younger consumers. Brands that grew their footprints in college towns or on campuses increased their Gen Z traffic, as did malls that hosted celebrity or influencer activations.
Retail and dining faced another complex year in 2025. Persistent economic headwinds and uncertainty surrounding tariffs intensified consumers’ focus on value, even as affluent shoppers continued to indulge in luxury brands and upscale dining experiences.
Yet the year also revealed behavioral shifts that extended beyond price sensitivity. Shoppers increasingly prioritized brands that convey authenticity and a clear sense of purpose – those that deliver value not only through price, but through omnichannel convenience, product quality, and brand ethos.
For their part, retailers and malls continued to evolve, adopting strategies to capture both the expanding suburban market and a rising generation of younger consumers emerging as a defining force in retail.
How have these trends evolved, and how will they shape the retail landscape in 2026? We dove into the data to find out.
The first three quarters of 2025 underscored a widening divide in the apparel sector, with strength at both ends of the price and income spectrums.
Off-price retailers and thrift stores, which draw shoppers from lower- and middle-income trade areas, gained significant ground – reflecting consumers’ ongoing search for value and treasure-hunt experiences that feel both economical and rewarding. At the same time, luxury maintained modest growth, showing that high-income shoppers remain resilient and willing to spend on premium experiences. Meanwhile, traditional apparel and mid-tier department stores continued to see visit declines, signaling further pressure on the retail middle. Retailers such as Target and Kohl’s, traditional staples of this middle segment, are contending with the challenge of defining their identity to consumers in a market increasingly split between value and luxury.
Looking ahead to 2026, mid-tier retailers will need to navigate a complex and polarized landscape. Without the clear positioning enjoyed by value and luxury players, success will require sharper differentiation and disciplined execution. But though the middle remains a tough place to compete, it still holds potential: Brands that can redefine relevance – something many of these same chains achieved just a few years ago – stand to capture consumers with spending power.
A similar bifurcation dynamic is also unfolding in the dining sector.
Upscale full-service restaurants (FSRs) are outperforming their casual dining counterparts, as higher-income consumers – and those dining out for special occasions – seek elevated experiences at fine-dining chains.
At the same time, more cost-conscious diners are trading down from casual dining FSRs to fast-casual chains, which continue to outperform the casual dining segment. Fast-casual brands are also benefiting from trading up within the limited-service segment, as consumers who choose to eat out – rather than eat at home or grab a lower-cost prepared meal at a c-store or grocery – opt for more experiences that feel more premium yet remain accessible.
Across both retail and dining, bifurcation doesn’t tell the whole story. Even as spending concentrates at the high and low ends of the market, a growing number of brands are succeeding by delivering an experience that feels intentional, distinctive, and true to their identity. These concepts share a clear raison d’être – a sense of purpose that resonates with consumers – as well as successful execution. The data shows that brands providing this kind of “on-point” experience are driving consistent visit growth in 2025, signaling that authenticity may be important retail currency in 2026.
Trader Joe’s sustained momentum reflects its ability to make shopping feel like discovery. The chain’s locally-inspired assortments, roughly 80% private-label mix, and steady rotation of seasonal products keep visits fresh and engagement high.
Sprouts, for its part, continues to benefit from a sharpened identity centered on freshness, sustainability, and health. Its smaller-format stores, curated product mix, and messaging around healthy living have helped it build a loyal base of wellness‐oriented shoppers.
Meanwhile, Barnes & Noble’s transformation offers a compelling case study in the power of experience. Its strategy of empowering local managers to curate store selections and host community events has turned stores into cultural touchpoints – driving increased visits and dwell times.
All three brands derive their strength from their clarity of purpose – illustrating how authenticity and intentionality are becoming meaningful factors shaping consumer engagement.
Authenticity isn’t limited to national names. Regional players such as H-E-B and In-N-Out Burger demonstrate how deeply ingrained local identity can translate into sustained growth.
H-E-B’s community-driven ethos, local sourcing, and operational excellence have built trust across Texas markets, helping it remain one of the country’s most beloved grocery chains, with high rates of shoppers visiting multiple times a month. And in the quick-service category, California-native In-N-Out Burger stands out for its quality, nostalgia, and mystique, as the chain continues to attract visitation trends that exceed national QSR benchmarks.
These brands demonstrate that authenticity can have a local element. Their success reflects not just product strength or efficiency, but a deeper connection to the communities they serve.
While regional and experience-driven brands continue to build deep consumer connections, the broader retail landscape is also being reshaped by operational innovation. As technology and infrastructure improve, retailers are finding new ways to merge digital efficiency with convenient physical touchpoints.
E-commerce growth and in-store activity are increasingly interconnected. Visits to ecommerce distribution centers* climbed steadily between October 2021 and September 2025, while the share of short, under-10-minute trips to big-box chains Target, Walmart, BJ’s Wholesale Club, and Sam’s Club also increased. Together, these patterns suggest that while online shopping continues to expand, consumers remain highly engaged with physical locations through buy-online-pick-up-in-store (BOPIS) and same-day fulfillment channels – combining the value of online deals with the convenience of quick, local pickup.
This trend also reflects ongoing advancements in AI-driven fulfillment and Walmart’s testing of dark stores – retail spaces converted into local fulfillment hubs that accelerate delivery and enable quick customer pickup. These innovations are shortening fulfillment windows while optimizing store networks for hybrid demand.
As retailers continue to blur the boundaries between digital and physical commerce in 2026, expect them to become increasingly complementary parts of a single, omnichannel ecosystem.
*The Placer.ai E-commerce Distribution Center Index measures foot traffic across more than 400 distribution centers nationwide, including facilities operated by leading retailers such as Amazon, Walmart, and Target. Designed as a barometer for U.S. e-commerce activity, the index captures two key audiences: employees, estimated through dwell-time patterns, and visitors, who often represent logistics partners delivering raw materials, moving in-process goods, or collecting finished products.
The resurgence of digitally native brands embracing physical retail underscores how online and offline strategies are converging into an integrated model, combining digital efficiency with the benefits of a physical presence.
Framebridge, a DTC custom framing brand, offers a clear example of this trend. As the brand has expanded its footprint, the average number of monthly visits to each of its locations rose sharply throughout 2025.
Framebridge’s success lies in its well-executed omnichannel model. Customers can place orders online or in store, with the option to ship directly to their homes or pick up in person.
But for Framebridge, physical locations aren’t just about convenience. Art and memories are often one of a kind, so having knowledgeable staff in store and the opportunity to engage with materials firsthand transforms a transaction into a personalized, consultative experience.
Framebridge exemplifies how digitally native brands are merging the ease of online shopping with physical spaces that provide a personal touch. And more digitally native brands, like Gymshark, are looking to bring their business offline with the hope of adding value for consumers.
As retailers advance their omnichannel strategies, another enduring shift is reshaping the retail map post-pandemic – the continued rise of suburban traffic. Brands that entered the pandemic with strong suburban footprints were among the first to benefit as in-person activity rebounded, while urban-focused chains that expanded outward have met migrating consumers and captured new audiences anchored in hybrid lifestyles and local shopping routines.
Large-format and drive-thru focused brands like Costco, Cava, and Dutch Bros. entered the pandemic era from a position of strength as they are traditionally situated in suburban and exurban areas. As consumers spent more time close to home and away from urban centers, these chains captured heightened local demand and saw visits rebound rapidly once in-person shopping resumed.
And as the pandemic reshaped consumer traffic patterns, brands like Shake Shack and Chipotle quickly recognized emerging opportunities in suburban markets and adjusted their strategies to capture this shifting demand. For Shake Shack – a brand once defined by its urban storefronts – the shift toward suburban drive-thrus and stand-alone locations represented a significant pivot. Chipotle followed a similar path, accelerating its suburban expansion through the rollout of “Chipotlane” drive-thru lanes.
Arriving somewhat later to the suburban landscape, sweetgreen, once synonymous with its urban footprint, opened its first drive-thru in 2022, and by 2024 had made suburban markets a core pillar of its growth strategy.
These real estate moves positioned all three brands to capture demand from remote and hybrid workers, helping sustain visit growth well above pre-pandemic baselines.
As suburban demand continues to grow, the suburbs will likely remain a critical growth frontier for many brands in the year ahead.
Investment in suburban markets underscores how changing market conditions and strategy adaptation can allow brands to meet consumers where they are. And a parallel trend is unfolding in college towns and youth-dense trade areas, where brands are channeling investment to capture rising Gen Z spending power.
Expansion in college-anchored markets, paired with celebrity and influencer-driven pop-ups, is helping retailers build cultural relevance and increase engagement with this emerging consumer base.
The graph below underscores how targeted expansion into college-anchored markets can meaningfully shift audience composition. Over the last several years, many brands have expanded their near-campus footprints – and in turn, attracted a higher share of the Spatial.ai:PersonaLive “Young Urban Singles” segment, one highly aligned with Gen Z consumers.
CAVA’s rapid unit growth, including openings near major universities and in college towns, helped the brand increase its share of “Young Urban Singles” within its captured trade areas between October 2018-September 2019 and October 2024-September 2025. Meanwhile, Panda Express and Raising Cane's, which already had relatively large shares of the segment six years ago, have also invested in college-adjacent locations, lifting their “Young Urban Singles” audience share.
Even legacy mass retailer Target benefited from small-format and large store expansions near universities – growing its captured market share of “Young Urban Singles”.
These shifts suggest that college towns will continue to be strategic growth markets, including for luxury brands like Hermès. By making inroads in college towns and with Gen Z shoppers, brands can strengthen loyalty early and build durable market share that remains as these young adults move on from campus life.
As Gen Z’s influence expands beyond campus borders, retail engagement is increasingly driven by cultural moments that resonate with this cohort. And malls are finding that temporary pop-ups including influencer collaborations and celebrity-led activations can attract these young consumers.
At The Grove, the Pandora pop-up with brand ambassador girl-group Katseye in October 2024 led to a modest but significant increase in the Gen Z-dominant “Young Professionals” and “Young Urban Singles” segments within the mall’s captured trade area during the first week of the activation – compared to the average for the last twelve months.
Similarly, at Westfield Century City, the Taylor Swift x TikTok activation from October 3rd-9th, 2025 – which allowed fans to immerse themselves in the sets from the viral “The Fate of Ophelia” music video boosted the shares of “Young Urban Singles” and Young Professionals”, underscoring the star power of everything Taylor Swift.
And at American Dream, the pattern extended beyond younger audiences. On September 5th and 6th, 2025, Ninja Kidz attended the grand opening of their Action Park while Salish Matters made an appearance at the mall on September 6th for her skincare pop-up – which drew such large crowds that it had to be shut down. During these two event days, the mall’s shares of both “Young Professionals” and “Ultra-Wealthy Families” increased substantially, highlighting that pop-up events can draw young and affluent family audiences.
Together, these examples reinforce that, in 2026, the integration of short-term pop-ups will continue to be a strategy for malls and individual brands to gain relevance for key demographic segments.
2025 reinforced that retail remains as dynamic as ever. Value continues to anchor decisions, but consumers are redefining what value means – blending price sensitivity with expectations for authenticity. And in the current retail landscape, online and physical retail are growing more interconnected as consumers demand convenience and experience.
In 2026, adaptability will be retailers’ greatest competitive edge. The next era of retail will belong to brands that can continue to refine their operating strategy – while staying true to a clear brand identity.
1) Retail foot traffic faces lingering pressure – making promotions more critical than ever. Financial uncertainty, tariffs, and inflation continue to weigh on discretionary spending, making well-timed, targeted holiday promotions essential to reignite demand and drive in-store traffic.
2) The retail divide appears set to widen this holiday season – Luxury and off-price apparel are both outpacing overall retail, reflecting a deepening bifurcation of consumer behavior. And this December, the affluence gap between the two categories is expected to expand further, underscoring opportunities to engage both premium and value-focused shoppers across segments.
3) Despite slower overall performance, beauty and electronics have performed well during recent retail milestones. To make the most of this momentum, advertisers should align campaigns with shifting holiday audiences – electronics toward married homeowners and beauty toward affluent suburban families.
4) Early Promotions Could Lift In-Store Traffic – Last year, early holiday campaigns helped offset a shorter shopping season and sustain strong results. With another condensed window and continued shipping disruptions, retailers who start early and emphasize in-store availability will be best positioned to capture additional visits and outperform 2024’s results.
The holiday season is fast approaching, but this year’s backdrop looks especially complex. Consumers are navigating heightened financial uncertainty, with tariffs driving up prices and disrupting supply, while inflation continues to weigh on discretionary spending.
For retailers and advertisers, the stakes are high. The holiday period remains a critical window for promotional engagement, and success will depend on understanding consumer behavior and crafting promotions that are timed, targeted, and designed to meet shoppers where they are.
We turned to foot traffic data to uncover the key trends shaping this season’s retail environment, and to identify promotional strategies likely to succeed.
Consumer activity appeared strong in most of early 2025 – except in February, when extreme weather and leap-year comparisons drove sharp year-over-year (YoY) declines. But foot traffic slowed this summer, highlighting the toll of lingering financial uncertainty and strain.
For advertisers, this underscores how pivotal seasonal promotions will be in reigniting demand. With many consumers cutting back on discretionary spending, well-timed and well-targeted campaigns will be essential to encourage shoppers to spend more freely during the holidays. These promotions don’t have to rely solely on price cuts — pop-culture collaborations and other creative product launches have also proven highly effective in driving traffic this year.
> Financial uncertainty and tighter household budgets are weighing on retail foot traffic this year – making effective holiday promotions more critical than ever.
Still, not all retail categories have been equally affected by broader economic headwinds. Some segments have experienced softer demand, signaling where advertisers may need to take a more measured, efficiency-focused approach. Others, however, have shown notable resilience – offering opportunities to double down on creative promotions that deepen engagement during the holidays.
One such segment is home furnishings, which has seen YoY traffic gains over the past 12 months, driven by the strong performance of discount chains as shoppers favor accessible décor updates over large-scale renovations. Strategic campaigns highlighting affordable refreshes and quick “holiday-ready” makeovers could give the category an additional lift in Q4, as households look to update their spaces in preparation for hosting family and friends.
But the biggest gains have been in the apparel category, where a bifurcation trend has emerged, boosting visits at both luxury and off-price retailers. The success of both segments underscores promotional strategies that can amplify momentum – steep-value discounts on one end of the spectrum, and exclusivity and quality on the other. Advertisers across retail segments can adapt this dual approach to engage both budget-driven and premium audiences effectively.
And demographic data reveals just how deeply entrenched this bifurcation has become – especially during the holiday season.
The chart below examines monthly changes in the median household incomes (HHIs) of luxury and off-price retailers’ captured markets since January 2023. Even small shifts in HHI across major retail categories can signal meaningful changes in audience composition – and these patterns tell a clear story.
In luxury apparel, where the median HHI is well above the national average of $79.6K, visitor income follows a distinct seasonal rhythm. During the early holiday shopping period, HHI remains lower in October and dips slightly in November as middle-income shoppers take advantage of early promotions to snag products that may be out of reach the rest of the year. It then rises in December as affluent consumers return to purchase gifts. Notably, luxury HHI has trended upward since 2023 – with each holiday peak higher than the last – suggesting that this December’s visitor base will be even more affluent than last year.
For advertisers, this means late-season campaigns should prioritize prestige audiences while still engaging aspirational shoppers during early holiday promotions like Black Friday.
In the off-price apparel segment, on the other hand, median HHI typically declines during the holidays – especially in December – indicating an influx of more price-sensitive shoppers. And over time, this visitor base has become even more value-driven, reinforcing the importance of promotional messaging that emphasizes unbeatable deals and savings.
Together, these patterns once again highlight the growing need for tailored strategies: premium experiences for high earners and sharp value propositions for cost-conscious consumers – a lesson that may extend well beyond these categories.
>The retail divide is expected to deepen further in December 2025, with off-price retailers drawing more value-driven shoppers and luxury brands attracting increasingly affluent consumers.
In a challenging economic environment, one might expect promotions around key retail milestones to prompt consumers to deviate from their usual habits, experimenting with new brands or categories. Yet the data shows that, for the most part, shoppers instead deepened their engagement with the retailers they already patronize – utilizing holiday promotions to buy the same products at better prices.
The graph below shows that during recent shopping milestones, the off-price and luxury categories both stood out in YoY performance – reflecting the strong momentum sustained by both segments over the past twelve months.
Still, the graph above also highlights two additional segments potentially poised for holiday success: beauty & self care and electronics.
Despite slower traffic over the past year, beauty retailers saw notable spikes around key recent promotional moments – including Black Friday, Mother’s Day, and Memorial Day. And although electronics retailers continued to face headwinds as consumers delayed big-ticket purchases – including during last year’s Black Friday – more recent milestones have seen traffic stabilize or even increase YoY.
This indicates that the right promotional environment can still effectively drive engagement in these discretionary categories, and that deal-driven behavior is likely to remain a defining theme this holiday season. In addition, as the replacement cycle begins for major electronics first purchased during the pandemic, shoppers may be especially willing to upgrade to a new TV or laptop if the right offer comes along.
But to make the most of the opportunity presented by Q4, advertisers and retailers in the beauty and electronics spaces should pay close attention to the shifting demographics of their in-store audiences during the holiday season.
For electronics retailers, married couples and homeowners become increasingly important during the peak holiday shopping period. Their share in the category’s captured market rises consistently each December, indicating that campaigns emphasizing household upgrades, family entertainment, and quality-of-life improvements may resonate most effectively in late Q4.
In contrast, beauty retailers – typically buoyed by young professionals – see their audience composition shift towards suburbia during the holidays. In December, the share of wealthy suburban families in beauty retailers’ captured markets grows meaningfully, while the share of young professionals declines. Advertisers can capitalize by highlighting premium bundles, limited-edition sets, and gifting options that speak directly to these households’ desire for premium, family-oriented products.
> Off-price and luxury retailers maintained strong performance during major retail milestones, but beauty and electronics stand out as rising opportunities for the 2025 holiday season.
> As holiday demographics shift during the holiday season – with electronics drawing more married homeowners and beauty attracting wealthier suburban families – campaigns that reflect these audiences’ lifestyles and priorities will resonate most.
Timing is also a decisive factor in retailer and advertiser success during the holiday season.
Traditionally, the “core” holiday retail period begins with Black Friday and continues until Christmas Eve. But in 2024, there was one fewer week between these two milestones compared to the previous year. And to compensate, many retailers launched an “early” holiday season, rolling out promotions in October and early November to maximize consumer engagement.
As the graph below shows, the shorter “core” season of 2024 unsurprisingly drew less in-store traffic across retail categories than the longer period the year before. Yet by embracing early promotions, retailers offset much of this shortfall, leading to overall holiday season results that, in many cases, matched or even exceeded 2023’s performance.
Looking ahead, 2025 once again brings a compressed “core” shopping window. And with shipping disruptions still influenced by shifting tariff regulations, more consumers may turn to brick-and-mortar stores earlier in the season to ensure timely purchases – further supporting offline traffic.
If retailers and advertisers double down on early-season engagement while continuing to drive momentum through the “core” weeks, YoY traffic for the 2025 holiday season could deliver even bigger overall gains than those seen in 2024.
> Last year, early holiday promotions helped offset a shorter core holiday season.
> In 2025, retail and advertising professionals are again faced with a relatively short core shopping season. And aware of the condensed timeline and shipping disruptions, more shoppers may opt for early in-store purchases to avoid the risk of delayed deliveries.
This holiday season will reward advertisers and retailers who recognize the growing retail divide and tailor their messaging to the shoppers most likely to visit during the holidays – whether married homeowners on the hunt for electronics or affluent suburban families seeking beauty products. As in 2024, acting early to offset a shorter core shopping period will be essential to capturing demand. And those who combine sharp timing with audience insight will be best positioned to turn a complex season into a strong finish.
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1) Value Wins in 2025: Discount & Dollar Stores and Off-Price Apparel are outperforming as consumers prioritize value and the “treasure-hunt” experience.
2) Small Splurges Over Big Projects: Clothing and Home Furnishing traffic remains strong as shoppers favor accessible wardrobe updates and decor refreshes instead of major renovations.
3) Big-Ticket Weakness: Electronics and Home Improvement visits continue to lag, reflecting a continued deferment of larger purchases.
4) Bifurcation in Apparel: Visits to off-price and luxury segments are growing, while general apparel, athleisure, and department stores face ongoing pressures from consumer trade-downs.
5) Income Dynamics Shape Apparel: Higher-income shoppers sustain luxury and athleisure, while off-price is driving traffic from more lower-income consumers.
6) Beauty Normalizes but Stays Relevant: After a pandemic-driven surge, YoY declines likely indicate that beauty visits are stabilizing; shorter trips are giving way to longer visits as retailers deploy new tech and immersive experiences.
Economic headwinds, including tariffs and higher everyday costs, are limiting discretionary budgets and prompting consumers to make more selective choices about where they spend. But despite these pressures, foot traffic to several discretionary retail categories continues to thrive year-over-year (YoY).
Of the discretionary categories analyzed, fitness and apparel had the strongest year-over-year traffic trends – likely thanks to consumers finding perceived value in these segments.
Fitness and apparel (boosted by off-price) appeal to value-driven, experience seeking consumers – fitness thanks to its membership model of unlimited visits for an often low fee, and off-price with its discount prices and treasure-hunt dynamic. Both categories may also be riding a cultural wave tied to the growing use of GLP-1s, as more consumers pursue fitness goals and refresh their wardrobes to match changing lifestyles and sizes.
Big-ticket categories, including electronics, also faced significant challenges, as tighter consumer budgets hamper growth in the space. Traffic to home improvement retailers also generally declined, as lagging home sales and consumers putting off costly renovations likely contributed to the softness in the space.
But home furnishing visits pulled ahead in July and August 2025 – benefitting from strong performances at discount chains such as HomeGoods – suggesting that consumers are directing their home-oriented spending towards more accessible decor.
The beauty sector – typically a resilient "affordable luxury" category – also experienced declines in recent months. The slowdown can be partially attributed to stabilization following several years of intense growth, but it may also mean that consumers are simplifying their beauty routines or shifting their beauty buying online.
> Traffic to fitness and apparel chains – led by off-price – continued to grow YoY in 2025, as value and experiences continue to draw consumers.
> Consumers are shopping for accessible home decor upgrades to refresh their space rather than undertaking major renovations.
> Shoppers are holding off on big-ticket purchases, leading to YoY declines in the electronics and home improvement categories.
> Beauty has experienced softening traffic trends as the sector stabilizes following its recent years of hypergrowth as shoppers simplify routines and shift some of their spending online.
After two years of visit declines, the Home Furnishings category rebounded in 2025, with visits up 4.9% YoY between January and August. By contrast, Home Improvement continued its multi-year downward trend, though the pace of decline appears to have slowed.
So what’s fueling Home Furnishings’ resurgence while Home Improvement visits remain soft? Probably a combination of factors, including a more affluent shopper base and a product mix that includes a variety of lower-ticket items.
On the audience side, this category draws a much larger share of visits from suburban and urban areas, with a median household income well above that of home improvement shoppers. The differences are especially pronounced when analyzing the audience in their captured markets – indicating that the gap stems not just from store locations, but from meaningful differences in the types of consumers each category attracts.
Home improvement's larger share of rural visits is not accidental – home improvement leaders have been intentionally expanding into smaller markets for a while. But while betting on rural markets is likely to pay off down the line, home improvement may continue to face headwinds in the near future as its rural shopper base grapples with fewer discretionary dollars.
On the merchandise side, home improvement chains cater to larger renovations and higher-cost projects – and have likely been impacted by the slowdown in larger-ticket purchases which is also impacting the electronics space. Meanwhile, home furnishing chains carry a large assortment of lower-ticket items, including home decor, accessories, and tableware.
Consumers are still spending more time at home now than they were pre-COVID, and investing in comfortable living spaces is more important than ever. And although many high-income consumers are also tightening their belts, upgrading tableware or even a piece of furniture is still much cheaper than undertaking a renovation – which could explain the differences in traffic trends.
Traditional apparel, mid-tier department stores, and activewear chains all experienced similar levels of YoY traffic declines in 2025 YTD, as shown in the graph above. But analyzing traffic data from 2021 shows that each segment's dip is part of a trajectory unique to that segment.
Traffic to mid-tier department stores has been trending downward since 2021, a shift tied not only to macroeconomic headwinds but also to structural changes in the sector. The pandemic accelerated e-commerce adoption, hitting department stores particularly hard as consumers seeking one-stop shopping and broad assortments increasingly turned to the convenience of online channels.
Traffic to traditional apparel chains has also not fully recovered from the pandemic, but the segment did consistently outperform mid-tier department stores and luxury retailers between 2021 and 2024. But in H1 2025, the dynamic with luxury shifted, so that traffic trends at luxury apparel retailers are now stronger than at traditional apparel both YoY and compared to Q1 2019. This highlights the current bifurcation of consumer spending also in the apparel space, as luxury and off-price segments outperform mid-market chains.
In contrast, the activewear & athleisure category continues to outperform its pre-pandemic baseline, despite experiencing a slight YoY softening in 2025 as consumers tighten their budgets. The category has capitalized on post-lockdown lifestyle shifts, and comfort-driven wardrobes that blur the line between work, fitness, and leisure remain entrenched consumer staples several years on.
The two segments with the highest YoY growth – off-price and luxury – are at the two ends of the spectrum in terms of household income levels, highlighting the bifurcation that has characterized much of the retail space in 2025. And luxury and off-price are also benefiting from larger consumer trends that are boosting performance at both premium and value-focused retailers.
In-store traffic behavior reveals that these two segments enjoy the longest average dwell times in the apparel category, with an average visit to a luxury or off-price retailer lasting 39.2 and 41.3 minutes, respectively. This suggests that consumers are drawn to the experiential aspect of both segments – treasure hunting at off-price chains or indulging in a sense of prestige at a luxury retailer. Together, these patterns highlight that – despite appealing to different consumer groups – both ends of the market are thriving by offering shopping experiences that foster longer engagement.
> Off-price and luxury segments are outperforming, while general apparel, athleisure, and department store visits lag YoY under tariff pressures and consumer trade-downs.
> Looking over the longer term reveals that athleisure is still far ahead of its pre-pandemic baseline – even if YoY demand has softened.
> Luxury and off-price both are thriving by offering shopping experiences that foster longer engagement.
The beauty sector has long benefitted from the “lipstick effect” — the tendency for consumers to indulge in small luxuries even when discretionary spending is constrained. And while the beauty category’s softening in today’s cautious spending environment could suggest that this effect has weakened, a longer view of the data tells a more nuanced story.
Beauty visits grew significantly between 2021 and 2024, fueled by a confluence of factors including post-pandemic “revenge shopping,” demand for bolder looks as consumers returned to social life, and new store openings and retail partnerships. Against that backdrop, recent YoY traffic dips are likely a sign of stabilization rather than true declines. Social commerce, and minimalist skincare routines may be moderating in-store traffic, but shoppers are still engaged, even as they blend online and offline shopping or seek out lower-cost alternatives to maximize value.
Analysis of average visit duration for three leading beauty chains – Ulta Beauty, Bath & Body Works, and Sally Beauty Supply – highlights the shifting role but continued relevance of physical stores in the space.
Average visit duration decreased post-pandemic – likely due to more purposeful trips and increased online product discovery. But that trend began to reverse in H1 2025, signaling the changing role of physical stores. Enhanced tech for in-store product exploration and rich experiences may be helping drive deeper engagement, underscoring beauty retail’s staying power even in a more measured spending environment.
Bottom Line:
> Beauty’s slight YoY visit declines point to a period of normalization following a post-pandemic boom, while longer-term trends show the category remains stronger than pre-pandemic levels.
> Visits grew shorter post-pandemic, driven by more purposeful trips and increased online product discovery – but dwell time is now lengthening again, signaling renewed in-store engagement driven by tech-enabled discovery and immersive experiences.
Foot traffic data highlight major differences in the recent performance of various discretionary apparel categories. Off-price, fitness, and home furnishings are pulling ahead, well-positioned to keep capitalizing on shifting priorities. Luxury also remains resilient, likely thanks to its higher-income visitor base.
At the same time, beauty’s normalization and the slowdown in mid-tier apparel, electronics, and home improvement show that caution persists across discretionary budgets. Moving forward, retailers that align with consumers’ demand for value, accessible upgrades, and immersive experiences may be best placed to thrive in this era of selective spending.
