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Article
Walmart Holds Its Ground as Target Finds Its Footing
Ezra Carmel
May 12, 2026
4 minutes

Location intelligence for Walmart and Target highlights two distinct storylines in the superstore space – one defined by sustained momentum, and the other by the early stages of a rebound.

Walmart's Consistency 

Over the past several months, Walmart has recorded consistent year-over-year (YoY) visit growth, with same-store visits closely tracking overall traffic – suggesting that gains are being driven primarily by existing locations rather than new store openings. This trend aligns with the company’s previously reported transaction growth, reinforcing the strength of underlying demand and serving as a positive signal as Q2 2026 progresses. 

Target's Rebound Is Real

Target, on the other hand, entered 2026 under pressure, as visits trailed prior-year levels in both November and December 2025 – partly reflecting continued softness in discretionary categories, which represent a significant portion of its business. 

January 2026, however, appeared to mark the beginning of a notable shift, with both overall visits and same-store visits stabilizing. The months that followed brought a meaningful traffic rebound, indicating that February’s positive sales trends may have continued, and new CEO Michael Fiddelke’s turnaround strategy may be bearing fruit. These improvements are particularly noteworthy in light of ongoing weakness in consumer sentiment and the impact of energy price hikes.

Weekdays Are Carrying Both Brands

An analysis of visits to both brands by day of week adds further context to their recent performance. At Walmart and Target alike, weekday visits rose sharply YoY in Q1 2026 – marking a clear improvement for both retailers – while weekend visits remained essentially flat YoY. 

For Target, this stabilization in weekend visits is notable, as prior declines had weighed on overall performance. This matters because weekends tend to capture more discretionary browsing and higher-margin categories that are central to Target’s model.

At the same time, with non-essential spending under pressure, growth anchored in steady weekday demand – reflecting routine, need-based shopping trips – suggests that both brands are reinforcing their roles as essential retail destinations. A measured, but steady, start to 2026.

Two Companies, Two Moments

AI-powered location intelligence indicates that Walmart continues to benefit from steady, need-based demand, while Target appears to be regaining traction after a softer period. Whether Target can build on this early momentum and translate it into sustained growth may be one of the more closely watched dynamics in the sector in the months ahead.

For updates, visit Placer.ai/anchor.

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

New Technology, Same Commitment: Our Responsible AI Principles
Avi Bar
May 11, 2026
3 minutes

We're living through one of the most consequential technology shifts of our lifetimes. Generative AI is reshaping how people analyze information, make decisions, and do their work at a pace that would have seemed implausible only a few years ago. For industries like ours, where professionals rely on data to make high-stakes decisions about the physical world, the opportunity is especially exciting. Insights that once took weeks can now surface in minutes. Analytical workflows that once required specialized training can become accessible to anyone.

But that opportunity comes with real responsibility. The same capabilities that make GenAI so powerful also introduce risks such as bias, accuracy, privacy, and misuse - and those risks compound when the underlying technology is moving faster than the norms and regulations around it. The companies building with AI today are, in many ways, writing the operating rules in real time. How we choose to do that matters.

At Placer, we want to be clear about how we choose to do it. Placer doesn't build its own large language models (LLMs). Instead, we use well-established, trusted models from leading providers - the same foundation models that power the most widely adopted AI tools in the enterprise today. That's a deliberate choice. Our value to customers comes from the depth and quality of our data and the analytical expertise built around it, not from reinventing general-purpose AI infrastructure. 

But not building the models ourselves doesn't let us off the hook for how we use them. If anything, it raises the bar. When we embed GenAI into our platform, whether as an analytical assistant, an automated summary, or a future agent that helps professionals move faster through their workflows,  our customers trust us with the outcome. They're trusting us to pick the right models, apply the right guardrails, protect their data, and be transparent about what the technology is and isn't doing.  

That's why we're publishing our Responsible AI Principles today. They're clear, concise, and they reflect how we actually operate.

The four Responsible AI principles address the issues we believe matter most to the professionals who rely on Placer every day:

Fairness and bias mitigation. AI systems can reflect and amplify existing biases in their training data. Our core defense is something we've been doing since long before GenAI: continuously validating our models, monitoring our AI practices and de-biasing outputs where appropriate.

Transparency and accountability. When we use GenAI in customer-facing features, we say so. We build feedback mechanisms into the product and treat that feedback as a real input to how the system evolves. 

Privacy by design. Our AI tools are built to identify patterns about places and brands, not individuals. The same strict privacy measures that govern the rest of the Placer platform apply to every new GenAI feature we ship.

Security and safety. We are responsible custodians of our customers' data and are committed to safeguarding its integrity using industry leading standards.

We've also published a clear statement on how Placer's GenAI capabilities may be used and what restrictions we apply. These aren't new restrictions; they extend the responsible-use commitments that have always governed how our data can be used.

We're excited about the era of GenAI and about the value these new capabilities will create for our customers. The AI principles we're publishing are part of a broader effort across the company that’s grounded in a simple idea: trust isn't something we claim once and move on from. It's something we earn in every feature we ship.

Article
The Devil Wears Prada 2 Helps Stabilize Theater Traffic
Shira Petrack
May 11, 2026
1 minute

Strong Comparisons Weigh on April Performance

April 2025 set a high bar for movie theater performance, with A Minecraft Movie (April 4) and Sinners (April 18) driving significant spikes in foot traffic. Against this strong comparison, year-over-year (YoY) theater visits trended negative through much of April 2026. This followed a stronger March 2026, when releases like Scream 7 and Project Hail Mary – and easier comparisons – helped sustain significant YoY traffic gains

The Devil Wears Prada 2 Highlights Blockbuster-Driven Demand

While the highly anticipated The Devil Wears Prada 2 (released May 1) did not generate a meaningful YoY uplift – given the difficult April 2025 comparison – it appears to have helped stabilize visitation trends, halting the declines seen in prior weeks.

Upcoming Tentpoles Set to Drive Renewed Traffic Spikes

Overall, the data reinforces that theater traffic remains highly blockbuster-driven, with consumers still willing to return to theaters when content feels like a must-see experience. With a slate of major releases ahead – including Star Wars: The Mandalorian and Grogu in late May and Toy Story 5 in mid-June – the sector is likely to see renewed spikes in visitation tied to tentpole premieres.  

For more data-driven consumer insights, visit placer.ai/anchor.

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Article
Placer.ai April 2026 Mall Index: Back to Growth 
Shira Petrack
May 8, 2026
2 minutes

Mall Traffic Returns to Growth

April data indicates positive momentum for the mall sector, with year-over-year (YoY) traffic increases across all three formats analyzed – indoor malls, open-air shopping centers, and outlet malls. This performance is particularly notable given the strong April baseline last year, when traffic rose between 3.7% and 4.3% across formats compared to April 2024.

Open-Air Centers Lead, Indoor Malls Follow

Open-air centers came out on top, extending a trend in place since December 2025, with visits rising 3.5% YoY. This marks a return to the top growth position after ceding the lead to indoor malls for much of 2025. Indoor malls followed with a 2.2% increase, while outlet malls lagged behind, posting a modest 0.5% YoY gain in April 2025 – potentially reflecting greater sensitivity to elevated gas prices in recent weeks.

Shifting Visit Lengths Underscore Malls’ Dual Role

At the same time, the average visit duration declined YoY, with all formats experiencing a shift toward shorter visits (under 30 minutes) and a corresponding drop in longer visits (45+ minutes). 

This divergence between rising traffic and shorter dwell times suggests that a growing share of consumers are engaging in more mission-driven trips – visiting with a specific purpose in mind rather than for extended browsing. As a result, malls may be seeing more targeted, efficiency-oriented behavior that could concentrate spend within fewer stores per trip. 

Still, this shift does not signal a wholesale move away from malls as destinations: across formats, over 40% of visits continue to last more than 60 minutes, indicating that a significant segment of consumers remains engaged in longer, more experiential visits even as quick trips become more prevalent.

Malls Balance Convenience and Experience

April’s data suggests that malls are evolving to meet a wider range of consumer needs. The combination of rising traffic and varied visit lengths suggests that malls are successfully functioning both as convenient, mission-driven retail hubs and as destinations for longer, experiential outings. This dual role may ultimately prove to be a strength, enabling operators and tenants to capture multiple trip types and occasions. If sustained, these trends position the sector for continued resilience, with opportunities to further optimize tenant mix, merchandising strategies, and on-site experiences to align with increasingly dynamic consumer behavior.

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Article
Home Improvement's Long Winter May Be Thawing
Lila Margalit
May 7, 2026
3 minutes

The home improvement category has faced sustained headwinds in recent years – from elevated mortgage rates to sluggish existing-home sales and a consumer base hesitant to take on major remodeling projects. But after a prolonged stretch of year-over-year (YoY) visit declines, both Home Depot and Lowe’s have returned to growth – and the foot traffic data suggests this shift is more than just a seasonal uptick.

A Turn Long in the Making

Both home improvement leaders closed Q1 2026 with YoY visit gains – Home Depot up 1.9% and Lowe’s up 2.0% – building on the stabilization seen in Q4 2025. This improvement aligns with their latest financial results: Home Depot reported U.S. comparable sales growth of 0.3%, while Lowe’s posted a stronger 1.3%. And for both chains, the return to positive territory suggests a long-awaited recovery may finally be underway.

Continued Resilience Into April

Monthly data also suggests that while inclement weather contributed to the segment's strong performance in January, the underlying recovery is genuine. Home improvement benefits from unusual weather events, and January's strong gains for both chains – Home Depot +2.5%, Lowe's +3.9% – were partly fueled by Winter Storm Fern, which impacted communities across more than thirty states. But the momentum carried into February, and while growth moderated in March – and for Home Depot again in April – neither brand slipped into negative territory. 

That resilience is an encouraging signal for the category during the critical spring home improvement season, particularly given renewed headwinds like rising gas prices and softening consumer sentiment. Lowe's stronger performance in April 2026, supported by easier comparisons, may also reflect its greater exposure to DIY customers tackling smaller repairs and at-home projects as consumers redirect spending closer to home.

The Thaw Begins

Interest rates remain elevated and the housing market sluggish – but those same forces may now be working in the category's favor, as homeowners staying put begin to tackle a growing backlog of deferred repairs and maintenance. The bigger question is whether that momentum eventually unlocks the large discretionary projects both retailers say consumers are still holding back on – especially amid continued tariff uncertainty and elevated prices at the pump.

For more data-driven retail insights, follow Placer.ai/anchor.

 Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Article
In-Person Entertainment Audiences in Dallas and LA – Market Trends and Venue-Level Nuance
Ezra Carmel
May 6, 2026
4 minutes

There may be more digital entertainment than ever before, but consumers still seek out places to socialize and have fun in the physical world. And in-person entertainment venues – from stadiums to experiential viewing concepts – are attracting unique audiences that span a range of psychographic segments. 

A closer look at venues in the Dallas and Los Angeles areas reveals how this diversity plays out across markets, and what it could signal for stakeholders in the business of out-of-home entertainment.

A Suburban Skew in Dallas

In-person entertainment includes a variety of venues and formats. In the Dallas area, legacy venues AT&T Stadium, American Airlines Center, and Globe Life Field – and eatertainment concepts, movie theaters, and “shared reality” experiences such as Cosm – are just some of the in-person entertainment options.

And in the Dallas region, AI-powered trade area analysis reveals that affluent and suburban families dominate the out-of-home entertainment scene. Across every analyzed venue and entertainment category, either Ultra Wealthy Families or Wealthy Suburban Families ranks as the top audience segment – reflecting the region's family-oriented, suburban fabric.

That said, each venue or category attracts a distinct audience mix. Cosm Dallas and the American Airlines Center over-index on Ultra Wealthy Families and draw a relatively higher share of Young Professionals than other venues. This likely reflects their premium positioning: Cosm as a novelty experience, and the AAC as an upscale urban destination where higher costs may skew attendance toward more affluent consumers.

By contrast, Wealthy Suburban Families lead at Globe Life Field (home to the Texas Rangers) and AT&T Stadium (home to the Dallas Cowboys), both of which also attract meaningful shares of blue-collar suburban audiences. 

And there is clear demand for in-person entertainment among Dallas’s up-and-coming and working-class consumers. Blue Collar Suburbs and Young Urban Singles segments tend to favor eatertainment venues and movie theaters – more affordable options for going out.

Los Angeles – Diversity Within Density

Greater Los Angeles offers a similarly diverse mix of entertainment anchors: SoFi Stadium, Dodger Stadium, Angel Stadium, and Crypto.com Arena – as well as a Cosm location, eatertainment chains, and movie theaters.

However, audience segmentation for in-person entertainment in the region shows a distinct profile compared to Dallas – shaped by SoCal’s urban density and demographic diversity. Near-Urban Diverse Families represent the largest segment across every analyzed venue and entertainment category, while Wealthy Suburban Families also account for a significant share of visitors across formats – particularly at Angel Stadium, likely due to its suburban Orange County location. The prevalence of these two segments suggests that urban, middle-class family audiences are the backbone of entertainment demand in the region while higher-income, suburban households play a strong supporting role in out-of-home entertainment consumption. 

Two other patterns also jump out from the data. 

First, Cosm Los Angeles and Crypto.com Arena’s audiences draw more heavily from the Educated Urbanites and Ultra Wealthy Families segments, which could point to a somewhat more premium-leaning audience mix at these destinations. 

Second, the Young Urban Singles segment accounts for a relatively consistent audience share across all categories – suggesting broad-based entertainment preferences. With no single entertainment format commanding outsized engagement from this young cohort, operators in the Los Angeles market have an opportunity to further tailor experiences and potentially shape future demand among this audience.

Converging Trends, Distinct Market Expressions

In both Dallas and Los Angeles, the composition of out-of-home entertainment audiences reflects each market’s underlying demographics and urban structure. 

And yet, certain consumer segments prefer particular entertainment venues or formats over others, and understanding who shows up is critical. Operators and advertisers that tailor their offerings to the dominant segments – whether through pricing or programming – may be better positioned to capture sustained demand and attain better ROI within their market. 

For more insights, visit Placer.ai/anchor.

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Reports
INSIDER
Report
Five Ways Retailers Can Leverage AI Without Losing What Works
Read the report to learn how AI is changing store roles, operations, marketing, and fleet strategy – and how to apply it without undermining what already works.
January 29, 2026

Strategic Insights

1. AI is raising the bar for physical retail as shoppers arrive more informed, more intentional, and less tolerant of friction – though the impact varies by category and format.

2. As discovery shifts upstream, stores increasingly serve as confirmation rather than discovery points where shoppers validate decisions through hands-on experience and expert guidance.

3. AI-based tools can improve in-store performance by removing operational friction – shortening trips in efficiency-led formats and supporting deeper engagement in experience-led ones.

4. By embedding expertise directly into frontline workflows, AI helps retailers deliver consistent, high-quality service despite high turnover and limited training windows.

5. AI enables precise, location-specific marketing and execution, allowing retailers of any size to align assortments, staffing, and messaging with real local demand.

6. Retailers can also use AI to manage their store fleets with greater discipline and understand where to expand, where to avoid cannibalization, and where to rightsize based on observed demand rather than static assumptions.

7. AI is not a universal lever in physical retail; its value depends on the store format, and in discovery-driven models it should support operations behind the scenes rather than reshape the customer experience.

Another Inflection Point for Physical Retail?

Physical retail has faced repeated claims of obsolescence, from the rise of e-commerce to the shock of COVID. Each time, analysts predicted a structural decline in brick-and-mortar. And each time, physical retail adapted.

AI has triggered a similar round of predictions. Much of the current discussion frames retail’s future as a binary outcome: either stores become heavily automated, or e-commerce becomes so optimized that physical locations lose relevance altogether.

But past disruptions point in a different direction. E-commerce changed how physical retail operated by raising expectations for omnichannel integration, speed, and clarity of purpose. Retailers that adjusted store formats, merchandising, and operations accordingly went on to drive sustained growth.

AI likely represents another inflection point for physical retail. As shoppers arrive with more information, clearer intent, and even less tolerance for friction than in the age of "old-fashioned" e-commerce, physical stores will remain – but the standards they are held to continue to rise. 

This report presents four ways retailers are using AI to get – and stay – ahead as physical retail adapts to this next wave of disruption.

1. Driving Engagement & Conversion in Physical Retail

The Store as Confirmation Point

E-commerce moved discovery earlier in the shopping journey. Instead of beginning the process in-store, many shoppers now arrive at brick-and-mortar locations after having deeply researched products, comparing options, and narrowing choices online – entering the store to validate rather than initiate their purchasing decision. 

AI-powered shopping accelerates this pattern. Conversational assistants, recommendation engines, and AI-driven discovery across search and social reduce the time and effort required to evaluate options – and this shift is changing consumers' expectations around the in-store experience. 

Apple’s Early Bet on the Informed Consumer Pays Off

Apple shows what it looks like when a physical store is built for well-informed shoppers. Given the prevalence of AI-powered search and assistants in high-consideration categories like consumer electronics, Apple customers likely arrive at the Apple Store with more preferences already shaped by AI-assisted research than other retail categories.

Apple Stores were designed for this kind of customer long before AI became widespread. The layout puts working products directly in customers’ hands, merchandising emphasizes live use over promotional signage, and associates are trained to answer detailed technical questions rather than walk shoppers through basic options.

That alignment is showing up in store behavior. Even as AI-powered shopping expands, Apple Stores continue to see rising foot traffic and longer visits thanks to the store's specific and curated role in the customer journey – a place where customers confirm decisions through hands-on experience and expert guidance.

2. Creating Seamless In-Store Experiences 

AI Inside the Store

Some applications of AI extend trends that e-commerce has already introduced. Others address operational challenges that previously required manual coordination or tradeoffs.

AI can reduce friction and make store visits more predictable by improving staffing allocation, reducing checkout delays, optimizing inventory placement, and managing traffic flow. These changes reduce friction without altering the visible customer experience.

Using AI to Remove Exit Friction at Sam’s Club

Sam's Club offers a clear, recent example of AI solving a specific in-store bottleneck. For years, customers completed checkout only to face a second line at the exit, where an employee manually scanned paper receipts and spot-checked carts. 

In early 2024, Sam’s Club introduced computer vision-powered exit gates, allowing customers to exit the store without stopping as AI algorithms instantly captured images of the items in their carts and matched them against digital purchase data. Employees previously tasked with receipt checks could now shift their focus to member assistance and in-store support.

The impact was measurable. Sam’s Club reported that customers now exit stores 23% faster than under manual receipt checks, a result confirmed by a sustained nationwide decline in average dwell time. During the same period, in-store traffic increased 3.3% year-over-year – demonstrating how removing friction with AI can deliver tangible gains.

Aligning AI with Store Purpose

AI optimizes stores for different outcomes. At Sam’s Club, it shortens visits by removing friction from task-driven trips. At Apple, upstream research leads to longer visits focused on testing, questions, and decision validation. In both cases, AI aligns store execution with shopper intent – prioritizing speed and throughput in efficiency-led formats and deeper engagement in experience-led ones.

3. Scaling Expertise on the Sales Floor

Beyond shaping store roles and streamlining operations, AI can also address a long-standing challenge in physical retail: delivering consistent, high-quality expertise on the sales floor despite high turnover and seasonal staffing. In the past, retailers relied on heavy training investments that often failed to pay off. AI can now embed that expertise directly into frontline workflows, allowing associates to deliver confident, informed service regardless of tenure and strengthening the in-store experience at scale.

In May 2025, Lowe’s rolled out a major in-store AI enhancement called Mylow Companion, an AI-powered assistant that equips frontline staff with real-time, expert support on product details, home improvement projects, inventory, and customer questions.

Mylow Companion is embedded directly into associates’ handheld devices, delivering instant guidance through natural, conversational interactions, including voice-to-text. This enables even newly hired employees to provide confident, expert-level advice from day one, while helping experienced associates upsell and cross-sell more effectively. The tool complements Mylow, a customer-facing AI advisor launched the same year to help shoppers plan projects and discover the right products, leading to increased customer satisfaction.

While AI alone cannot solve demand challenges—especially amid macroeconomic pressure on large-ticket discretionary spending—early signals suggest it may still play a meaningful role. Location analytics indicate narrowing year-over-year visit gaps at Lowe’s post-deployment, pointing to a potentially improved in-store experience. And Home Depot’s recent announcement of agentic AI tools developed with Google Cloud suggests that these technologies are becoming table stakes in this category.

As more retailers roll out similar capabilities, those that moved earlier are better positioned to help set the bar – and benefit as the market adapts.

4. Reaching the Right Audience at the Right Moment

Beyond improving the in-store experience, AI also gives retailers a powerful way to drive foot traffic through precision marketing. By processing large volumes of behavioral, location, and timing data, AI can help retailers decide who to reach, when to engage them, where to activate, and what message or assortment will resonate – shifting marketing from broad seasonal pushes to campaigns grounded in local demand.

Target offers an early example of this approach before AI became widespread. Stores near college campuses have long tailored assortments and messaging around the academic calendar, especially during the back-to-school season. In August, these locations emphasize dorm essentials, compact storage, bedding, tech accessories, and affordable décor – supported by campaigns aimed at students and parents preparing for move-in. That localized approach has been effective in driving in-store traffic to Target stores near college campuses, with these venues seeing consistent visit spikes every August and outperforming the national average across multiple back-to-school seasons from 2023 to 2025.

AI makes local execution repeatable at scale. By analyzing visit patterns, past performance, and timing signals across thousands of locations, retailers can decide which products to promote, how to staff stores, and when to run campaigns at each location. Marketing, merchandising, and store operations then act on the same demand signals instead of separate assumptions.

Crucially, AI makes this level of localization accessible to retailers of all sizes. What once required the resources and institutional knowledge of a big-box giant can now be achieved through precision marketing and demand forecasting tools, allowing brands to adapt each store’s messaging, assortment, and execution to the unique rhythms of its community.

5. Building Smarter Store Fleets With AI

Beyond improving performance at individual stores, AI can also give retailers a clearer view of how their entire store fleet is working – and where it should grow, contract, or change. By analyzing foot traffic patterns, trade areas, customer overlap, and visit frequency across locations, AI helps retailers identify which sites are truly reaching their target audiences and which are underperforming relative to local demand. 

AI also plays a critical role in smarter expansion. Retailers can use it to identify markets and neighborhoods where demand is growing, customer overlap is low, and incremental visits are likely – reducing the risk of cannibalization when opening new stores. By modeling how shoppers move between existing locations, AI can flag when a proposed site will attract new customers versus simply shifting traffic from nearby stores, grounding expansion decisions in observed behavior rather than demographic proxies or intuition alone.

Equally important, AI helps retailers recognize when expansion no longer makes sense. By tracking total fleet traffic, visit growth, and trade-area saturation, retailers can assess whether new stores are adding net demand or diluting performance. The same signals can identify locations where demand has structurally declined, informing rightsizing decisions and store closures. In this way, AI supports a more disciplined approach to physical retail – one that treats the store fleet as a dynamic system to be optimized over time, rather than a footprint that only grows.

AI Won’t Matter Equally Across All Retail Formats

The impact of AI on physical retail will vary significantly by category and format. Not every successful store experience is built around efficiency, prediction, or pre-qualification. Retailers with clearly differentiated offline value don’t necessarily benefit from forcing AI into customer-facing experiences that dilute what makes their stores work.

“Treasure hunt” formats are a clear example. Off-price retailers like TJ Maxx, Marshalls, Ross, and Burlington continue to drive strong traffic by offering unpredictability, scarcity, and discovery that cannot be replicated – or meaningfully enhanced – through AI-driven search or recommendation. The appeal lies precisely in not knowing what you’ll find. For these retailers, heavy investment in AI-led personalization or pre-shopping guidance risks undermining the core experience rather than improving it.

Similar dynamics apply in other categories. Independent boutiques, vintage stores, resale shops, and certain specialty retailers succeed by offering curation, serendipity, and human taste rather than optimization. In these cases, AI may still play a role behind the scenes – supporting inventory planning, pricing, or site selection – but it should not reshape the customer-facing experience. AI is most valuable when it reinforces a retailer’s existing value proposition. Formats built around discovery, surprise, or experiential browsing should protect those strengths, even as other parts of the retail landscape move toward greater efficiency and intent-driven shopping.

Raising the Bar for Physical Retail

AI is forcing physical retail to evolve with intention. By creating a supportive environment for customers who arrive with made-up minds, removing friction inside the store, offering the best in-store services, and orchestrating demand with greater precision, retailers are adapting to the new world standards set by AI. All five strategies focus on aligning stores with shopper intent – what customers want, how the store supports it, and when the interaction happens.

The retailers that win in this next era won’t be the ones that use AI to simply automate what already exists. They’ll be the ones that use it to sharpen the role of physical retail – turning stores into places that help shoppers validate decisions, deliver value beyond convenience, and show up at exactly the right moment in a customer’s journey.

In the age of AI, physical retail wins by becoming more intentional – designed around informed shoppers, optimized for the right outcome in each format, and activated at moments when demand is real.

INSIDER
Report
10 Top Brands to Watch in 2026
Meet the ten retail and dining powerhouses, including H-E-B, Walmart, and Dave’s Hot Chicken, redefining success and winning consumer loyalty in 2026.
January 12, 2026

If 2025 proved anything, it’s that the American consumer hasn’t stopped spending – they’ve just become incredibly selective about who earns their dollar. As we look toward 2026, success isn't just about weathering headwinds; it's about identifying the specific operational levers that drive traffic.

We analyzed the data to identify ten retail and dining standouts (presented in no particular order) that are especially well-positioned for the year ahead. From grocery icons mastering hyper-authenticity to fitness challengers proving that low price doesn't mean low quality, these companies have demonstrated a powerful understanding of their audience and the operational agility to meet them where they are.

Here – in no particular order – are the brands setting the pace for 2026.

1. H-E-B 

When we pick retailers for our Ten Top list, there are some that rest on the edgier side and others that look fairly down the middle. Picking H-E-B, a grocer that has seen monthly visits up year over year (YoY) for all but one month since April of 2021, is clearly not one of the bolder claims. But consistent success shouldn’t preclude a retailer from receiving its well deserved kudos, and there are some unique reasons that H-E-B specifically needs to be included this year. 

H-E-B exemplifies the single most important trend in retail: the need for a brand to have authenticity and a clear reason for being. The retailer understands its audience, and as a result, it’s able to optimize its merchandising, promotions, and experience to best serve that loyal customer base. This pops in the data when we see the loyalty H-E-B commands, especially when compared to the grocery average.

In addition, the chain has also embraced adjacent innovation, leveraging its existing fleet by adding True Texas BBQ to a growing number of locations. The offering not only helps maximize the revenue potential of each visit, it taps into the core identity of the brand, further deepening customer connection and authenticity. The strategy also signals H-E-B’s understanding of emerging consumer behaviors – particularly the increase in shoppers turning to grocery stores for affordable, restaurant-quality lunches. And this combination of expanding revenue channels while heightening H-E-B’s uniqueness should also carry over into the value and impact of its retail media network.

In short, H-E-B has not only identified a critical route to success, it continues to embrace channels that widen revenue potential while doubling down on foundational strengths.

2. Michaels

In 2024, Michaels held nearly 32.0% of overall visit share among the top four retailers in the wider crafts and hobby space. By the second half of 2025, that number had skyrocketed to just over 40.0% – driven largely by the closures of key competitors JoAnn Fabrics and Party City.

And it isn’t just that the removal of competitors is increasing the share of overall visits; the rate of capture appears to be accelerating. In Q2 2025, visits rose 7.3% YoY as Michaels began absorbing traffic from Party City, which closed the bulk of its locations by March. Growth strengthened further in Q3, with visits up 13.1% YoY following the completion of JoAnn’s shutdown in May. But during the all-important Q4, traffic surged even higher YoY, suggesting that  that consolidation alone doesn’t fully explain the gains.

While the tailwinds of competitor closures clearly help, there are other strategies that are helping the retailer maximize this wave. Whether it be NFL partnerships to boost the retailer’s Sunday role in American households, a push into the framing space with 10-minute custom framing, the addition of JoAnn’s branded merchandise to its offerings, or even a challenge to Etsy’s online dominance with a new marketplace – Michaels is making moves to take full advantage of their improved positioning. There is also an argument to be made that Michaels is the retailer best poised to benefit from the segment’s consolidation, given that it is also the most oriented to a higher income consumer among top players in the category. This could help unlock other more focused concepts and promotions, and better align with an audience now looking for a retail replacement.

3. Walmart

Walmart is the dominant player in physical retail. 

And they leverage this position to push forward new offerings that extend revenue potential while maximizing per-store impact. They are a pioneer in the retail media space and have been using their unique reach to push that side of the business forward. Add to that the fact that they have been among the savviest players in all of retail in identifying the ideal approach to omnichannel, utilizing their massive physical footprint to improve their reach via BOPIS and store-fulfilled e-commerce.

All good reasons for inclusion, right?

But, here’s the kicker - from a pure visit perspective, things are going from good to better. Between January and September 2025, Walmart visits were essentially flat year over year – a good position for a retailer with such a massive reach and such strength shown in recent years. Yet, since October, visits have actually been on the rise, with Q4 2025 showing a 2.5% YoY traffic increase and several weeks exceeding 4.0% YoY.  

A retail giant with even more potential growth than we might have expected – and one that’s pushing the very strategies we believe are the key to future success? That’s certainly a reason for inclusion.

4. Dillard’s

Including a department store again on this year’s list? It seems counterintuitive to many of the narratives that ran through 2025, especially as middle-class consumers continue to be squeezed financially. However, Dillard’s still appears to be an exception to the rule, with performance more closely aligned to that of luxury department store brands like Bloomingdales & Nordstrom than to its true competitive set. 

In 2025, visitation to Dillard’s was essentially flat YoY – though the chain has consistently outperformed the wider department store category. Dillard’s stands at a unique point somewhere between a mid-tier and luxury department store, and that distinction may be its secret to success. The retailer continues to wow with strong private label offerings that rival and often exceed national brands, a diverse merchandise mix, and locations that often benefit from indoor mall traffic trends.

While Dillard’s lags behind the wider department store category, for example, in terms of repeat visitation and the share of wealthy visitors, these factors may actually create an advantage. Efforts by Dillard's to refresh its product mix through limited-edition capsule collections and new brand launches may be helping it attract a steady inflow of economically diverse new shoppers. And the ability to continually win over new segments without alienating a “core customer” could be a strength amid economic headwinds and waning consumer sentiment. 

At the same time, a more diverse visitor profile means that Dillard’s can truly be the department store for many consumers, with a product range that strikes a chord with different shopper segments. 

Department stores truly aren’t dead, and those who have found their reason to exist continue to garner attention with shoppers.

5. POP MART

If the retail industry had a symbol for 2025, it was probably Labubu. The toy-and-collectible-turned–bag charm took consumers by storm in the second quarter of the year, and POP MART – the retailer responsible for bringing Labubus stateside – quickly became an overnight sensation. Visits to the chain surged over the summer at the height of the craze, while trade areas expanded as customers traveled significant distances to get their hands on a doll. 

And although the frenzy cooled somewhat in early fall, visits to POP MART locations like the one in Tulalip, WA began trending upward once again in November 2025 as the holiday season approached, surging even higher in December. Trade area size also increased dramatically during the holiday shopping period, as consumers rushed to get their hands on the chain’s coveted line of festive blind boxes.

As demonstrated by the recent Starbucks Bearista craze, consumers are all-in on cool collectible items that make life more fun – a trend POP MART, strategically located in high-traffic malls popular with younger shoppers, is uniquely positioned to ride. During times of economic uncertainty, consumers crave small ways to indulge, and affordable collectibles that are cute, cuddly, and fun have worked their way into the American zeitgeist.

So, what is next for POP MART? Can it continue to sustain its momentum? It seems likely that Labubus are here to stay, at least for a little while longer, before the retailer hopefully strikes it big with the next “must have”.

6. 7 Brew 

When all is said and done, 2021-2025 will likely be viewed as a pivotal turning point for the U.S. coffee industry. As the country recovered from the pandemic, consumer interaction with coffee brands fundamentally shifted. With more employees working from home – bypassing the traditional pre-work coffee run – visit trends migrated to later in the morning and afternoon. Meanwhile, industry-wide dwell times shortened as consumers renewed their focus on convenience.

This move away from the sit-down café experience placed significant pressure on industry leaders, accelerating the shift toward drive-thru and mobile order-and-pay options. This moment of friction also created space for drive-thru-centric challengers like Dutch Bros, which rapidly expanded on the strength of speed and menu innovation. 

Among these challengers, 7 Brew stands out as a fast-rising powerhouse heading into 2026. Expanding outward from its Arkansas roots, 7 Brew has been strategic about market entry and site selection for its unique double-drive-thru format. And with a concept that resonates with younger demographics and a footprint adaptable to various geographies, the coffee chain has become a go-to destination for rural and small-town communities, while also maintaining solid reach among more traditional coffee segments like wealthy suburbanites and urban singles. Thanks in part to this broad appeal, 7 Brew is well-positioned for future growth, even as it faces stiffer competition in new markets.

7. Dave's Hot Chicken

It is no secret that most of the growth in the QSR space over the past two decades has been driven by chicken concepts. Chick-fil-A, rising from a regional chain to a national player throughout the late 1990s and 2000s, was the first to disrupt the burger’s stranglehold on QSR. Raising Cane’s followed in the 2010s with a model built on menu simplicity and operational excellence, earning its place as one of the largest chains in the category. More recently, hot chicken has emerged as one of the fastest-growing segments – and Dave’s Hot Chicken is leading the charge. 

No single factor accounts for Dave’s growth from a lone unit in Los Angeles to over 350 units today. Certainly, a wide assortment of sauces and flavor profiles has resonated with U.S. consumers who are increasingly seeking spicier products, while Dave’s 'rebel' brand positioning has successfully attracted  younger audiences. And at a time when many QSR and fast-casual chains are abandoning urban locations in favor of suburban markets, Dave’s Hot Chicken continues to open predominantly in urban settings – a strategy that may prove advantageous as migration patterns shift back toward major cities this year.

With so much of the industry’s expansion driven by chicken concepts, it is natural to ask: Have we reached 'peak chicken'? While we are certainly seeing other categories gain traction – think CAVA – Dave’s unique product mix and edgier marketing should help it stand out, even amidst increased competition.

8. HomeGoods & Homesense

While many discretionary retail categories – including consumer electronics, sporting goods, home improvement, and furniture – are still waiting for post-pandemic demand to recover, housewares retailers have generally enjoyed solid visit trends in 2025. Although consumers may not be financially positioned for large-scale remodels, we are now five years past the pandemic, and many residents (many of whom still work from home) are looking to refresh their living spaces. 

It may therefore come as no surprise that TJX Companies’ HomeGoods and Homesense brands had an exceptional 2025 and are well-positioned to repeat this success in 2026. 

This year, we observed a behavioral shift among middle-income consumers, including a clear “trade down” from mid-tier department stores and other discretionary categories. In addition, accumulated housing wear-and-tear, the recent bankruptcies of value-oriented competitors such as Conn’s and At Home, and the enduring appeal of the treasure hunt retail model, have all reinforced the brands’ momentum. Taken together, these trends leave HomeGoods and Homesense poised for both continued unit growth and increased traffic in the year ahead.

9. EōS Fitness

With the heightened emphasis on health and wellness post-pandemic, fitness is proving to be a category with remarkable staying power well beyond New Year’s resolution season – even in an era of macroeconomic uncertainty. Whether it’s pumping iron, hitting the treadmill, or joining fitness classes, staying healthy no longer requires breaking the bank – for just a dollar a day or less, gymgoers can build strength and endurance, achieve their rep goals, and hit their mileage targets. And affordable fitness chains – those that charge less than $30 per month – are reaping the benefits, outperforming more expensive gyms for YoY visit growth.

Among this value-oriented fitness cohort, EōS saw outsized traffic growth in 2025, with both overall visits and average visits per location outpacing competitors as the chain expands its footprint. EōS’s motto, “High Value, Low Price,” appears to be resonating strongly – especially in a year when similar value propositions are driving momentum across off-price retailers, value grocers, and dollar stores. Longer-than-average dwell times at EōS provide another encouraging signal, suggesting that its amenities, including pools, saunas, basketball courts, and equipment assortments typically found in higher-priced gyms, are truly connecting with visitors. And since visitors who stay longer are more likely to return – and to renew their memberships – EōS is well-positioned to convert this year’s traffic gains into lasting market share.

10. Chuck E. Cheese

Eating and entertainment are a match made in heaven — and by leaning into a subscription model that meets price-sensitive customers where they are, Chuck E. Cheese has solidified its position as a standout in the eatertainment category.

Nearly 50 years old, this evergreen children’s entertainment concept has stood the test of time and now boasts roughly 500 venues nationwide. Its perennial tagline – “where a kid can be a kid” – still resonates with today’s children and with the parents who grew up with the brand. After languishing for several years in the wake of COVID, the company turned things around with a revamped Summer Fun Pass launched on April 30th, 2024. The offer of unlimited play per month sparked a dramatic boost in customer loyalty, and the model proved so successful that the company extended it year-round with a family pass as low as $7.99 per month.

This strategy has helped sustain visit growth throughout 2025. Despite closing several locations during the year, visits to Chuck E. Cheese rose 8.3% YoY – well above the flat eatertainment average. And the company’s loyalty rates outpaced last year from August through November, indicating that the offering isn’t losing steam and that customers continue to respond enthusiastically.

Retail’s Next Chapter

The diversity of brands featured in this report highlights that there is no single path to success in 2026.

H-E-B and Chuck E. Cheese demonstrate the power of deepening loyalty through authentic experiences and value-driven memberships. Michaels and HomeGoods show how savvy retailers can capitalize on competitor consolidation and changing consumer spending habits. Meanwhile, Walmart and 7 Brew prove that even in saturated markets, operational innovation can drive fresh momentum.

As we move deeper into 2026, the brands that win will be those that, like the ten profiled here, combine a clear understanding of their unique value proposition with the agility to execute on it.

INSIDER
Report
6 Coffee-Inspired Strategies That Can Reshape Dining in 2026
Dive into the data to see how coffee became one of this year’s strongest dining performers – and explore strategies that can drive restaurant success across concepts in 2026.
December 18, 2025

Key Takeaways:

Coffee’s success in 2025 offers several key lessons for dining operators across categories:

1. Strategic expansion into under-penetrated regions can supercharge growth. YoY visits to coffee chains are growing fastest in areas of the Southeast and Sunbelt where the category still accounts for a relatively low share of dining visits. 

2. Pairing craveable products with genuinely human, personalized service can build durable loyalty. Aroma Joe’s proves that when standout offerings are combined with warm, consistent personal touches, brands can create habit loops that drive repeat visits even in crowded markets.

3. Prioritizing hyper-efficient convenience models can unlock meaningful growth. Scooter’s Coffee demonstrates that fast, reliable, frictionless experiences can materially increase traffic while supporting rapid expansion.

4. Building recurring limited-time rituals can create predictable demand spikes and deepen engagement. From the annual Pumpkin Spice Latte launch to Jackpot Day, coffee chains show that ritualized promotions can “own the calendar,” generating predictable traffic spikes and deepening emotional engagement.

5. Using scarce, hype-driven offerings can generate high-impact moments that shift behavior. Starbucks’ Bearista drop illustrates how limited, buzzworthy merchandise or products can not only spike visits but also shift customer behavior, driving traffic outside typical dayparts.

6. Leveraging cultural collaborations can create excitement without relying on discounts. Dunkin’s Wicked partnership shows that tapping into moments in pop culture can deliver multi-day visit lifts comparable to major promotions – often without relying on giveaways.

What Dining Chains Can Learn from Coffee's Success 

Coffee has become one of the most resilient and inventive corners of the U.S. food and beverage industry. Even as consumers wrestle with higher prices and trim discretionary spending, they continue to show up for cold foam, caffeinated boosts, and treat-worthy daily indulgences.

Throughout 2025, coffee chains saw consistent year-over-year (YoY) quarterly visit growth, as brands from Starbucks to 7 Brew expanded their footprints. Crucially, per-location category-wide traffic also remained close to 2024 levels throughout most of the year before trending upward heading into the holiday season – showing that this expansion has not diluted demand at existing coffee shop locations. 

What’s fueling coffee’s ongoing momentum? Which strategies are helping leading chains accelerate despite this year’s headwinds? And what can operators across dining categories learn from coffee’s success?

This white paper dives into the data to reveal the strategies behind coffee’s standout performance – and how they can help dining concepts across segments succeed in 2026.

1. Winning the Whitespace: A Growth Playbook for Dining Chains

Analyzing market-level (DMA) dining traffic data reveals that coffee chains are prioritizing growth in markets with lighter competition – and this formula is paying off.

In the graphic below, the top map shows the share of dining visits commanded by coffee in each DMA, while the bottom map highlights the year-over-year (YoY) change in visits to the coffee category. Perhaps unsurprisingly, markets where coffee already commands a high share of dining visits (specifically on the West Coast and in the Northeast) are seeing the softest year-over-year performance, while DMAs with lower coffee penetration are delivering the strongest visit growth. 

In other words, traditional coffee markets such as Northwestern metros– where competition is high and incremental gains are harder to capture – are no longer the primary engines of category momentum. Instead, coffee visits are growing fastest across the Southeast, Sun Belt, and Texas – regions where branded coffee still represents a relatively small share of dining visits. Operators across dining segments can learn from coffee's approach and identify markets with low category penetration to lean into those whitespace opportunities.

2. Mastering the Fundamentals: Aroma Joe’s

But geography is only part of the story. And the coffee segment shows that a strong concept that delivers on fundamentals – great products and exceptional service – can thrive even in tougher coffee markets such as the northeast. 

The experience of expanding Northeastern chain Aroma Joe’s shows how pairing craveable beverages with an unusually personal service model can drive visit growth even in relatively hard-to-break-into regions.

Aroma Joe’s, a rapidly-expanding coffee chain headquartered in Maine, with over 125 locations, has become something of a local obsession: Customers rave about the chain’s addictive signature beverages – as well as the feel-good atmosphere cultivated by its warm, friendly staff. And this combination of human touch and product quality creates a powerful habit loop: In October 2025, nearly one quarter of visitors to Aroma Joe’s stopped at the chain at least four times during the month – a much higher loyalty rate than that seen by other leading coffee brands.

The takeaway: Craveable products paired with exceptional service can create a scalable loyalty engine.

3. Delivering on Convenience: Scooter’s Coffee

Another key differentiator for the coffee sector is convenience. Drive-thrus have become ubiquitous across the category, with many of the fastest-growing upstarts embracing drive-thru only models and legacy leaders also leaning more heavily into the format. 

Scooter’s Coffee – named for its core promise to help customers “scoot” in and out quickly – exemplifies this advantage. In Q3 2025, the chain posted a 3.1% YoY increase in average visits per location, even as it continued to scale its footprint. And its customers averaged a dwell time of just 7.3 minutes – significantly lower than other leading coffee chains, including other drive-thru-forward peers.

By delivering consistently quick experiences without compromising quality, Scooter’s has emerged as a traffic leader in the coffee space – demonstrating the power of efficiency to drive demand.

4. Owning the Calendar With Recurring LTOs: Starbucks and 7 Brew

No category has mastered the “event-ization” of the menu quite like coffee – and few brands own the category’s calendar as effectively as Starbucks. The annual return of the Pumpkin Spice Latte has become a cultural milestone that marks the unofficial start of fall for millions, driving double-digit visit spikes and shaping seasonal traffic patterns. 

And the importance of the event only continues to grow. On August 26th, 2025, PSL day drove a 19.5% spike in traffic compared to the prior ten-week average – a higher relative spike than that seen in 2024 or 2023. 

But this playbook isn’t reserved for mega-brands. 7 Brew’s monthly Jackpot Day, held on the 7th of each month, shows how recurring promotions can also build anticipation and deliver repeatable traffic lifts for up-and-coming concepts.

Beginning in August 2025, Jackpot Day shifted from a limited “Jackpot Hour” to an all-day activation. That month’s offer – two medium drinks for $8 plus a Kindness wristband – generated a 47.1% lift versus an average Thursday. And in subsequent months, giveaways ranging from tote bags to footballs kept the excitement going, sustaining elevated visits each time the 7th rolled around.

These rituals create emotional consistency: Customers know when to expect something special and plan around it. Dining chains beyond the coffee space can also create dependable spikes in traffic by implementing recurring, ritualized LTOs that create an emotional calendar and keep customers engaged. 

5. Moving Beyond Food & Drink: Starbucks’ Bearista Win 

Offering recurring LTOs is one way to keep customers consistently engaged. But one-time, limited-edition merch drops can create even bigger visit surges. Starbucks’ much-hyped “Bearista” launch this November is a prime example: Customers lined up nationwide for the chance to buy – not receive – an adorable, limited-edition, bear-shaped reusable cup. And despite its hefty $30 price tag, the merch drop drove a massive nationwide visit spike, making it the chain’s biggest sales day ever and fueling additional momentum leading into Red Cup Day

And location data shows that this kind of hype-driven, scarce merchandise can shift not just visitor volume but daypart behavior. Visits surged as early as 4:00 AM as FOMO-driven customers showed up at the crack of dawn to secure a bear. And the shift toward early morning visits (though not quite as early) continued the following day as stores quickly ran out of stock. 

Starbucks' Bearista frenzy suggests that scarcity isn’t just a retail tactic – it’s a powerful behavioral trigger that restaurants can harness as well. Limited-run items, exclusive merch drops, or time-bound specials can generate excitement, pull visits forward, and reshape daypart patterns in ways traditional promotions rarely do. 

6. When Pop Culture Meets Coffee: Dunkin’s Wicked Collab

Cultural tie-ins add another accelerant. In November, Dunkin’ launched its Wicked collaboration alongside its holiday menu, generating a significant multi-day traffic spike – achieved, like Bearista, without giveaways. The event leaned on playful thematic branding, seasonal flavors, and limited-run items that tapped into Wicked fandom.

Dunkin's Wicked surge shows that when executed well, cultural relevance can also significantly move the needle. Other dining segments may also lean into thoughtful collabs to create outsized excitement and traffic lift – even without deep discounts or free offers.

Coffee As A Playbook

The coffee sector’s 2025 performance offers a blueprint for dining success: Chains are expanding smartly into underpenetrated regions, successfully implementing both hyper-efficient and hyper-personal service models, using recurring LTOs to build seasonal and monthly rituals, and leveraging merch and pop culture partnerships to reshape demand. 

Together, these strategies provide a practical playbook for dining brands to increase visit frequency, deepen customer commitment, and capture new growth opportunities in 2026 and beyond.

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