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Recent McDonald's menu additions such as the annual Shamrock Shake release and the Big Arch Burger pilot appear to have generated only a modest lift in McDonald’s foot traffic. Although visits increased 5.5% year-over-year during the week of February 16th 2026 – the week of the Shamrock Shake's launch – traffic the following week dipped -0.5%, suggesting the seasonal item generated only a short-lived bump rather than a sustained lift in visits. And the heavily publicized Big Arch generated just a 2.2% YoY traffic boost during its launch week of March 2nd to March 8th 2026 – although performance may strengthen as the item gains traction with consumers.
So while these LTOs did generate modest traffic lifts for the chain, the impact was relatively muted compared to some of last year’s stronger performers, such as McDonald’s Grinch Meals. These results may suggest that consumers are becoming increasingly selective in their spending – potentially making it more difficult for QSR chains to rely on LTOs alone to drive meaningful traffic momentum without additional value-oriented offerings.
While recent LTOs delivered only modest gains on their own, pairing LTOs with a clearer value proposition – such as the upcoming McValue 2.0 – may prove more effective, with limited-time items drawing attention and value-focused offerings encouraging repeat visits. In a price-sensitive environment, this dual strategy could drive a more sustainable traffic lift than product innovation or value promotions alone.
For more data-driven restaurant insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
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Confidence in physical retail remains solid this year. More than 55% of survey respondents said they feel confident or very confident about brick-and-mortar performance in 2026, while only around 20% expressed concern.
This sentiment aligns with the broader performance of the sector. The chart below shows two consecutive years of modest but positive retail visit growth, with year-over-year (YoY) gains hovering around 1%. While that pace reflects a relatively stable – rather than booming – environment, it reinforces the idea that physical retail continues to demonstrate resilience despite macroeconomic uncertainty.
Still, the results also highlight an element of caution. Nearly half of respondents reported feeling neutral or concerned about the coming year, suggesting that while the foundation for brick-and-mortar retail remains strong, industry leaders are watching economic conditions closely.
At the same time, most respondents believe online retail will continue to grow faster than physical stores. Nearly 70% said they expect e-commerce to outpace brick-and-mortar growth over the next twelve months.
This outlook is hardly surprising given e-commerce’s smaller starting point and the ongoing digital expansion across the retail landscape. But crucially, the expectation of stronger online growth does not translate into pessimism about stores. Nearly a third of respondents said they were actually more bullish on physical retail than on e-commerce.
These findings suggest the industry has moved beyond the once-dominant narrative that e-commerce would inevitably replace physical retail. Instead, the data reflects a growing consensus that the two channels are increasingly complementary – a story also supported by visit data, which shows e-commerce activity growing faster than brick-and-mortar retail even as both continue to expand. The rise of online retail doesn’t reduce the necessity of physical stores – it pushes retailers, brands, and landlords alike to develop clearer strategies for how online and offline channels work together to create a seamless consumer journey that leverages the unique advantages of each.
When we asked professionals about the role agentic AI could play in retail in the coming years, our expectation was a resounding vote for the lift it would provide e-commerce. And indeed, 44% of respondents said they expect agentic AI to increase the share of online retail.
However, reflecting the growing recognition that retail’s future lies in more harmonized commerce, 34% of respondents said they believe agentic AI will lift all boats – increasing incremental growth across commerce more broadly.
This is a significant signal. It reinforces the idea that innovation, whether centered on physical or digital shopping, is most powerful when it creates value across the entire ecosystem. Rather than viewing technology as a zero-sum competition between channels, many retail leaders increasingly see tools like AI as ways to strengthen the overall shopping experience. And that perspective makes it more likely that retailers and brands will evaluate new technologies through a broader lens that prioritizes integrated commerce.
Understanding why consumers visit stores remains central to shaping the next phase of brick-and-mortar retail. When survey participants were asked to identify the key drivers of in-store visits, tactile experiences topped the list, with nearly 80% of respondents pointing to the ability to see, touch, and try products as among the biggest advantages of physical retail. Another 70% highlighted the enjoyment of the in-store shopping experience itself – emphasizing another element that is difficult to replicate online.
At the same time, respondents expressed skepticism about some of the strategies often cited as drivers of store traffic. Only 12% identified services such as buy-online-pickup-in-store (BOPIS) or in-store returns as major traffic drivers. This suggests that while these services are important components of omnichannel retail – reflected, for example, in a growing share of short in-store visits across industries – they may not yet be fully integrated into shopping journeys in ways that maximize their potential.
Perhaps most surprisingly, only 30% of respondents said stores excel at inspiring shoppers to discover new products. Yet this capability may represent one of brick-and-mortar retail’s greatest untapped opportunities. Physical environments are uniquely positioned to spark discovery through merchandising, layout, and experiential elements – factors that can expand baskets and deepen customer engagement.
Industry sentiment also varies significantly across retail segments, with sector-level expectations closely tracking last year’s visit performance. When asked whether they expected various categories to grow, remain stable, or decline over the next twelve months, respondents were more likely to express confidence in continued growth or stability for segments that experienced stronger YoY traffic trends in 2025.
Wholesale clubs, which saw visits rise 5.0% YoY in 2025, topped the list – with 97% of respondents expecting growth or stability in the months ahead, followed by grocery stores at 96%. The strength of both sectors reflects broader consumer trends, including suburban living, increased home cooking, and a heightened focus on value and wellness.
Still, respondents are significantly more bullish on wholesale clubs than on traditional grocery stores: Breaking down the growth / stability outlook down further, 61% of respondents expect clubs to see continued growth, compared with about 35% for grocery stores.
One reason may be the club model’s ability to capture large shopping baskets. While consumers today are increasingly willing to visit multiple stores to find the best value or selection, club retailers excel at capturing a significant share of the shopping list once they secure the visit. Grocery stores, on the other hand, attract frequent trips – but these may include fewer items as shoppers spread spending across multiple retailers. This dynamic may push grocers to focus more heavily on specialization, differentiated offerings, and higher value per visit.
Mass merchandisers such as Walmart and Target also received strong confidence scores, reflecting Walmart’s recent performance and expectations surrounding Target’s ongoing turnaround strategy. Meanwhile, discount and dollar stores – another category that has performed well recently – were widely expected to remain stable, with fewer respondents predicting continued rapid growth for the sector in the months ahead.
There are few sectors we love talking about more than malls. Several years ago, the prevailing expectation was of a perpetual decline for the sector as a whole. But the “death of the mall” narrative has quickly diminished – or at least evolved. In our survey, 54% of respondents expected continued success for Tier 1 malls, while 30% anticipated decline across all mall types. Only 16% expected Tier 2 malls to perform well, and less than half of those believed that success would extend further down the tier ladder.
This largely aligns with visit data, with top-tier indoor malls driving significant success in recent years – a trend that will likely be further reinforced by the continued shift of key audiences toward the suburbs.
However, the potential of Tier 2 malls remains an area worth watching. A major part of the success of top malls has been a shift away from heavy concentrations of apparel and beauty toward more diverse tenant mixes, along with a stronger emphasis on elevated dining and experiences. This has been a critical element for the highest-performing malls. But in an environment where space is increasingly at a premium – and where less space is being dedicated to apparel and beauty in these top locations – a significant opportunity may emerge for Tier 2 malls to provide a stage for retailers that can no longer find a home in the most sought-after centers.
The result is an opportunity for these properties to become the “big fish” in smaller ponds, particularly if they focus on building tenant mixes that complement major regional players rather than compete with them directly. Executed well, this strategy could reduce direct competition while creating more destinations where consumers want to spend time.
Industry sentiment, especially when combined with visit data, offers a valuable snapshot of how retail is likely to evolve in the year ahead. Together, they point to a sector defined by steady physical retail performance, growing integration between online and in-store channels, optimism around technologies like AI, and shifting opportunities across segments from wholesale clubs and grocery to evolving mall formats.
For more data-driven retail insights visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Swig, the Utah-born drive-thru concept that helped popularize customizable dirty sodas, has evolved from a regional novelty into one of the fastest-growing beverage chains in the country. Known for mixing classic soft drinks with flavored syrups, creams, and fruit add-ins – alongside cookies and pretzel bites – the brand has expanded well beyond its Mountain West roots.
This expansion is fueled by significant online hype, with new locations often generating lines that wrap around the block and leave some customers waiting over an hour to try their first drink. And as the brand pushes deeper into the Sunbelt and beyond, location analytics offer a window into how this growth is impacting traffic trends and reshaping the brand's audience.
Unsurprisingly, the data shows that as Swig has expanded its footprint, it has successfully grown its overall traffic. In February 2026, visits to the chain were 137.9% higher than in February 2023 – and up 30.7% year-over-year compared to February 2025.
The data also shows the emergence of a clear seasonal pattern, with visits to Swig peaking each year in the summer as people seek out cool soda treats to beat the heat. Notably, the magnitude of the summer peak in 2025 was larger than ever before, suggesting that as the chain becomes more mainstream, its seasonal appeal may be increasing. But the dramatic increase in off-season visits as well shows that Swig is successfully building a loyal customer base that craves its offerings year-round.
This rapid growth is also leading to a meaningful broadening of Swig’s customer base. While the chain’s trade areas still remain affluent relative to the average U.S. household, the median household income (HHI) of its captured market is dropping as it reaches a more varied demographic.
And while "Wealthy Suburban Families" and "Upper Suburban Diverse Families" remain Swig’s largest audience segments, their total share of the market has edged down as engagement deepens across additional cohorts. This includes, notably, households in Blue Collar Suburbs who are now overindexed at 8.1% of Swig’s captured market, compared to a 6.9% nationwide baseline.
As Swig continues its transition from a niche favorite to a broad staple, it will inevitably face the challenges of sustained growth, such as maintaining unit-level productivity and operational consistency. However, for now, the data and the visible excitement surrounding new openings suggest that the dirty soda pioneer still has plenty of fizz left.
For more data-driven dining analyses follow Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Foot traffic to retail corridors nationwide plummeted during the shelter-in-place restrictions of 2020, and recent data shows that visits have yet to fully recover to 2019 levels. While traffic has steadily improved each year since the pandemic lows, 2025 visits remain 11.7% below their pre-pandemic baseline.
What is holding the retail corridor recovery back? We dove into the data to find out.
Retail corridors are typically concentrated in downtown areas, featuring a mix of stores, restaurants, bars, and offices – and are often surrounded by even more office space. And comparing average visits per day of week in 2025 and 2019 suggests that the persistence of hybrid and remote work is likely driving much of the lag.
Monday through Thursday foot traffic to retail corridors was down between 16.3% and 17.3% in 2025 compared to 2019. The gap narrowed to 11.7% on Friday as activity began to shift toward the weekend, and nearly disappeared on Saturday (-2.8%) and Sunday (-4.2%).
The much larger weekday deficit suggests that reduced office attendance continues to weigh on downtown retail activity. With fewer workers commuting daily, there are fewer pre-work coffee stops, lunchtime errands, and spontaneous after-work visits that once fueled these corridors. So while leisure-driven weekend traffic has largely rebounded, the office-driven weekday ecosystem that historically sustained retail corridors has yet to fully return.
Hourly data reinforces the role that office attendance (or lack thereof) is playing in the retail corridor visit lag. The steepest declines are concentrated squarely within traditional workday hours: visits between 7 AM and 11 AM are down 23.7% compared to 2019, followed by a 19.2% decline from 11 AM to 3 PM. But the gap is much more moderate both earlier and later in the day (from 12 AM to 7 AM and 3 PM to 12 PM) in the day later in the day, with visits down 13.7% from 3 PM to 7 PM and just 9.6% after 7 PM. This suggests that the missing traffic is closely tied to reduced daily commuting – fewer morning coffee runs, lunch breaks, and midday errands – while evening and leisure-oriented visits have proven far more resilient. With more schedule flexibility, downtown businesses and civic stakeholders may need to focus on creating reasons for consumers to intentionally visit downtowns during slower weekday hours, rather than relying on routine commuter traffic to fill stores organically.
The retail corridor traffic data suggests that downtowns are facing a structural shift in when and why people visit. With fewer daily commuters, stakeholders may need to focus less on restoring a five-day office week and more on activating the days and hours that already show strength. Civic leaders can prioritize safety, cleanliness, transit reliability, and targeted weekday programming or events that encourage intentional trips downtown. Retailers and dining concepts can adapt hours, promotions, and experiences to better align with flexible work schedules. In a hybrid era, success may depend less on recreating old commuting patterns and more on making downtown a destination people choose – not just a place they pass through.
For more data-driven retail insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Downtown Austin is navigating a period of unusual complexity. A convention center renovation and major highway construction have created significant disruption, while extreme summer heat and pullbacks in consumer spending are adding further pressure.
Yet despite these headwinds, visitation is nearing pre-pandemic levels. And a key factor driving Austin’s recovery has been its deliberate use of data to guide strategy, align stakeholders, and deploy resources where they can have the greatest impact.
Since 2022, Downtown Austin has been on a steady recovery trajectory. By 2025, non-resident and non-employee visits to the area reached 94.4% of 2019 levels – a milestone that becomes even more meaningful against the backdrop of this year’s intensely hot summer and the temporary closure of Austin’s convention center, which has remained offline since April 2025.
This data reveals resilience that might otherwise have gone unnoticed – critical framing when coordinating across agencies and reassuring stakeholders that downtown remains a reliable economic engine even during infrastructure transitions.
The composition of that visitation tells an equally important story. A growing share of visitors to downtown Austin are coming from within Texas – especially on weekends.
In an environment where consumers are more value-conscious and long-haul travel remains uneven, this regional draw has become a strategic asset. In-state travelers are more likely to make shorter, repeat trips, creating consistent demand for restaurants, entertainment venues, and retail corridors.
The Downtown Austin Alliance uses this insight to refine both marketing and access strategies. Partnerships such as discounted ride programs within a 30-mile radius reduce friction for local visitors during the holiday season, while targeted programming ensures downtown remains competitive as a weekend destination.
At the policy level, this data strengthens the case that downtown’s success benefits the broader state economy. When a rising share of visitors originates within Texas, the dollars spent downtown circulate locally – supporting jobs, generating tax revenue, and reinforcing Austin’s role as an economic anchor.
Data also helps the Alliance optimize services around major events that drive tourism to Austin – such as the annual ACL Music Festival and Formula 1 Grand Prix – supporting operational precision. High-traffic areas receive intensified cleaning and hospitality services, while lower-traffic zones become candidates for murals, activations, and smaller-scale programming designed to distribute energy more evenly. Event-driven data also informs conversations with transportation partners as construction continues to reshape mobility routes.
The strategic use of data is also evident in the revitalization of East Sixth Street. Long known as a historic entertainment corridor with a late-night reputation, the district is now the focus of a coordinated effort to evolve its positioning and offerings.
And data has played an important role in getting people on board. Location analytics, for example, show that out-of-market visitors to the district are coming from more affluent areas, showing that spending power exists and is growing – and that the district’s offerings may have room to evolve alongside its audience.
For property owners and local businesses, this data provides a clearer picture of market potential. And for public-sector partners, it strengthens the case for infrastructure upgrades and placemaking investments.
Austin’s experience offers a broader lesson for cities navigating disruption. Infrastructure transitions, climate pressures, and evolving travel patterns present real challenges – but by grounding placemaking strategies in clear, measurable data, Austin is strengthening downtown’s economic foundation and aligning stakeholders around a shared vision.
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Amid a tightening job market, the list of employers requiring workers to show up in person – many now mandating five days a week – continues to grow. But how did the office recovery fare in February 2026, a month marked by heavy snowstorms across major Northeast markets?
We dove into the data to find out.
In February 2026, visits to the Placer.ai Nationwide Office Index were 31.9% below 2019 levels – marking the smallest February post-pandemic visit gap to date. Overall attendance even slightly outpaced February 2024, a leap year that benefited from 20 business days instead of the usual 19.
While this is hardly the most impressive RTO showing we’ve seen in recent months, February’s gains came in spite of meaningful headwinds.
A late-February blizzard disrupted major Northeast markets, driving a year-over-year (YoY) decline in New York City office visits and widening Manhattan’s post-pandemic gap to 21.3% below 2019 levels. Boston, also hit hard by snow, saw visits remain flat YoY, slipping behind San Francisco and Denver in overall recovery progress.
By contrast, cities in other regions posted clear gains, with San Francisco – still benefiting from AI-driven hiring and renewed tech activity – once again seeing some of the strongest growth at +11.9% YoY.
February’s performance underscores a familiar pattern of month-to-month fluctuation, even as the broader RTO trajectory continues its upward climb. Regional dynamics – from weather disruptions to sector-specific hiring cycles – are shaping local outcomes, but the national baseline for office utilization is steadily rising.
For more data driven CRE insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
This report includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.
Grabbing a coffee or snack at a convenience store is a time-honored road trip tradition – but increasingly, Convenience Stores (C-Stores) have also emerged as places people go out of their way to visit.
Convenience stores have thrived in recent years, making inroads into the discretionary dining space and growing both their audiences and their sales. Between April 2023 and March 2024, C-Stores experienced consistent year-over-year (YoY) visit growth, generally outperforming Overall Retail. Unsurprisingly, C-Stores fell behind Overall Retail in November and December 2023, when holiday shoppers flocked to malls and superstores to buy gifts for loved ones. But in January 2024, the segment regained its lead, growing YoY visits even as Overall Retail languished in the face of an Arctic blast that had many consumers hunkering down at home.
C-Stores’ current strength is partially due to the significant innovation by leading players in the space: Chains like Casey’s, Maverik, Buc-ee’s, and Rutter’s are investing in both in their product offerings and in their physical venues to transform the humble C-Store from a stop along the way into a bona fide destination. Dive into the data to explore some of the key strategies helping C-Stores drive consumer engagement and stay ahead of the pack.
While chain expansion may explain some of the C-Store segment growth, a look at visit-per-location trends shows that demand is growing at the store level as well. Over the past year (April 2023 to March 2024), average visits per location on an industry-wide basis grew by 1.8%, compared to the year prior (April 2022 to 2023).
And within this growing segment, some brands are distinguishing themselves and outperforming category averages. Casey’s, for example, saw the average number of visits to each of its locations increase by 2.3% over the same time frame – while Maverik, Buc-ee’s and Rutter’s saw visits per location increase by 3.2%, 3.4% and 3.9%, respectively.
Each in its own way, Casey’s, Maverik, Buc-ee’s, and Rutter’s, are helping to transform C-Stores from pit stops where people can stretch their legs and grab a cup of coffee to destinations in and of themselves.
Midwestern gas and c-store chain Casey’s – famous for its breakfast pizza and other grab-and-go breakfast items – has emerged as a prime spot for fast food pizza lovers to grab a slice first thing in the morning. And Salt Lake City, Utah-based Maverik – which recently acquired Kum & Go and its 400-plus stores – is also establishing itself as a breakfast destination thanks to its specialty burritos and other chef-inspired creations.
Casey’s and Maverik’s popular breakfast options are likely helping the chains receive its larger-than-average share of morning visits: In Q1 2024, 16.3% of visits to Maverik and 17.5% of visits to Casey’s took place during the 7:00 AM - 10:00 AM daypart, compared to just 14.9% of visits to the wider C-Store category.
Psychographic data from the Spatial.ai’s FollowGraph dataset – which looks at the social media activity of a given audience – also suggests that Casey’s and Maverik’s have opened stores in locations that allow them to reach their target audience. Compared to the average consumer, residents of Casey’s potential market are 7% more likely to be “Fast Food Pizza Lovers” than both the average consumer and the average C-Store trade area resident. Residents of Maverik’s potential market are 16% more likely than the average consumer to be “Mexican Food Enthusiasts,” compared to residents of the average C-Store’s trade area who are only 1% more likely to fall into that category.
With both chains expanding, Casey’s and Maverik can hope to introduce new audiences to their unique breakfast options and solidify their hold over the morning daypart within the C-Store space over the next few years.
Everything is said to be bigger in the Lone Star State, and Texas-based convenience store chain Buc-ee’s – holder of the record for the worlds’ largest C-Store – is no exception. With a unique array of specialty food items and award-winning bathrooms, Buc-ee’s has emerged as a well-known tourist attraction. And the popular chain’s status as a visitor hotspot is reflected in two key metrics.
First, Buc-ee’s attracts a much greater share of weekend visits than other convenience store chains. In Q1 2024, 39.6% of visits to Buc-ee’s took place on the weekends, compared to just 28.3% for the wider C-Store industry. And second, Buc-ee’s captured markets feature higher-than-average shares of family-centric households – including those belonging to Experian: Mosaic’s Suburban Style, Flourishing Families, and Promising Families segments.
Rather than merely a place to stop on the way to work, Buc-ee’s has emerged as a favored destination for families and for people looking for something fun to do on their days off.
Buc-ee’s isn’t the only C-Store chain that believes bigger is better. Pennsylvania-based Rutter’s is increasing visits and customer dwell time by expanding its footprint – both in terms of store count and venue size. New stores will be 10,000 to 12,000 square feet – significantly larger than the industry average of around 3,100 square feet. And in more urban areas, where space is at a premium, the company is building upwards.
Rutter’s added a second floor to one of its existing locations in York, PA in December 2023. The remodel, which was met with enthusiasm by customers, provided additional seating for up to 30 diners, a beer cave, and an expanded wine selection. And in Q1 2024, the location experienced 15.6% YoY visit growth – compared to a chainwide average of 7.6%. Visitors to the newly remodeled Rutter’s also stayed significantly longer than they did pre-renovation. The share of extended visits to the store (longer than ten minutes) grew from 20.8% in Q1 2023 to 27.0% in Q1 2024 – likely from people browsing the chain’s selection of beers or grabbing a bite to eat.
Convenience stores are flourishing, transforming into some of the most exciting dining and tourist destinations in the country. Today, C-Store customers can expect to find brisket sandwiches, gourmet coffees, or craft beers, rather than the stale cups of coffee of old. And the data shows that customers are receptive to these innovations, helping drive the segment’s success.
The first quarter of 2024 was generally a good one for retailers. Though unusually cold and stormy weather left its mark on the sector’s January performance, February and March saw steady year-over-year (YoY) weekly visit growth that grew more robust as the quarter wore on.
March ended on a high note, with the week of March 25th – including Easter Sunday – seeing a 6.1% YoY visit boost, driven in part by increased retail activity in the run-up to the holiday. (Last year, Easter fell on April 9th, 2023, so the week of March 25th is being compared to a regular week.)
Though prices remain high and consumer confidence has yet to fully regain its footing, retail’s healthy Q1 showing may be a sign of good things to come in 2024.
Drilling down into the data for leading retail segments demonstrates the continued success of value-priced, essential, and wellness-related categories.
Discount & Dollar Stores led the pack with 11.2% YoY quarterly visit growth, followed by Grocery Stores, Fitness, and Superstores – all of which outperformed Overall Retail. Dining also enjoyed a YoY quarterly visit bump, despite the segment’s largely discretionary nature. And despite the high interest rates continuing to weigh on the housing and home renovation markets, Home Improvement & Furnishings maintained just a minor YoY visit gap.
Discount & Dollar Stores experienced strong YoY visit growth throughout most of Q1 – and as go-to destinations for groceries and other other essential goods, they held their own even during mid-January’s Arctic blast. In the last week of March, shoppers flocked to leading discount chains for everything from chocolate Easter bunnies to basket-making supplies – driving a remarkable 21.5% YoY visit spike.
Dollar General continued to dominate the Discount & Dollar Store space in Q1, with visits to its locations accounting for nearly half of the segment’s quarterly foot traffic (44.7%). Next in line was Dollar Tree, followed by Family Dollar and Five Below. Together, the four chains – all of which experienced positive YoY quarterly visit growth – drew a whopping 91.6% of quarterly visits to the category.
Rain or shine, people have to eat. And like Discount & Dollar Stores, traditional Grocery Stores were relatively busy through January as shoppers braved the storms to stock up on needed items. Momentum continued to build throughout the quarter, culminating in a 10.5% foot traffic increase in the week ending with Easter Sunday.
Like in other categories, it was budget-friendly Grocery banners that took the lead. No-frills Aldi drove a chain-wide 24.4% foot traffic increase in Q1, by expanding its fleet – while also growing the average number of visits per location. Other value-oriented chains, including Trader Joe’s and Food Lion, experienced significant foot traffic increases of their own. And though conventional grocery leaders like H-E-B, Kroger, and Albertsons saw smaller visit bumps, they too outperformed Q1 2023 by meaningful margins.
January is New Year’s resolution season – when people famously pick themselves up off the couch, dust off their trainers, and vow to go to the gym more often. And with wellness still top of mind for many consumers, the Fitness category enjoyed robust YoY visit growth throughout most of Q1 – despite lapping a strong Q1 2023.
Predictably, Fitness’s visit growth slowed during the last week of March, when many Americans likely indulged in Easter treats rather than work out. But given the category’s strength over the past several years, there is every reason to believe it will continue to flourish.
For Fitness chains, too, cost was key to success in Q1 – with value gyms experiencing the biggest visit jumps. EōS Fitness and Crunch Fitness, both of which offer low-cost membership options, saw their Q1 visits skyrocket 28.9% and 22.0% YoY, respectively – helped in part by aggressive expansions. At the same time, premium and mid-range gyms like Life Time and LA Fitness are also finding success – showing that when it comes to Fitness, there’s plenty of room for a variety of models to thrive.
Superstores – including wholesale clubs – are prime destinations for big, planned shopping expeditions – during which customers can load up on a month’s supply of food items or stock up on home goods. And perhaps for this reason, the category felt the impact of January’s inclement weather more than either dollar chains or supermarkets – which are more likely to see shoppers pop in as needed for daily essentials.
But like Grocery Stores and Discount & Dollar Stores, Superstores ended the quarter with an impressive YoY visit spike, likely fueled by Easter holiday shoppers.
As in Q4 2023, membership warehouse chains – Costco Wholesale, BJ’s Wholesale Club, and Sam’s Club – drove much of the Superstore category’s positive visit growth, as shoppers likely engaged in mission-driven shopping in an effort to stretch their budgets. Still, segment mainstays Walmart and Target also enjoyed positive foot traffic growth, with YoY visits up 3.9% and 3.5%, respectively.
Moving into more discretionary territory, Dining experienced a marked January slump, as hunkered-down consumers likely opted for delivery. But the segment rallied in February and March, even though foot traffic dipped slightly during the last week of March, when many families gathered to enjoy home-cooked holiday meals.
Coffee Chains and Fast-Casual Restaurants saw the largest YoY visit increases, followed by QSR – highlighting the enduring power of lower-cost, quick-serve dining options. But Full-Service Restaurants (FSR) also saw a slight segment-wide YoY visit uptick in Q1 – good news for a sector that has yet to bounce back from the one-two punch of COVID and inflation. Within each Dining category, however, some chains experienced outsize visit growth – including favorites like Dutch Bros. Coffee, Slim Chickens, In-N-Out Burger, and Texas Roadhouse.
Since the shelter-in-place days of COVID – when everybody had their sourdough starter and DIY was all the rage – Home Improvement & Furnishings chains have faced a tough environment. Many deferred or abandoned home improvement projects in the wake of inflation, and elevated interest rates coupled with a sluggish housing market put a further damper on the category.
Against this backdrop, Home Improvement & Furnishings’ relatively lackluster Q1 visit performance should come as no surprise. But the narrowing of the visit gap in March – which also saw one week of positive visit growth – may serve as a promising sign for the segment. (The abrupt foot traffic drop during the week of March 25th, 2024 is likely a just reflection of Easter holiday shopping pattern.)
Within the Home Improvement & Furnishings space, some bright spots stood out in Q1 – including Harbor Freight Tools, which saw visits increase by 10.0%, partly due to the brand’s growing store count. Tractor Supply Co., Menards, and Ace Hardware also registered visit increases.
January 2024’s stormy weather left its mark on the Q1 retail environment, especially for discretionary categories. But as the quarter progressed, retailers rallied, with healthy YoY foot traffic growth that peaked during the last week of March – the week of Easter Sunday. All in all, retail’s positive Q1 performance leaves plenty of room for optimism about what’s in store for the rest of 2024.
This report includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.
Over the past year, Fast-Casual & Quick-Service Restaurant (QSR) chains have thrived, consistently outperforming the Full-Service Dining segment with positive year-over-year (YoY) visit growth every quarter since 2023. In this white paper, we dive into the data for leading dining chains to take a closer look at what’s driving visitors to the QSR segment and what other dining categories can learn from fast-food’s success.
One of the key factors separating QSR chains – aptly known as “fast food” – from the rest of the dining industry is the speed at which diners can get a ready-to-eat meal in their hands. And within the QSR space, speed of service is one of the ways chains differentiate themselves from their competition.
Leading fast-food chains are investing heavily in technologies and systems designed to help them serve customers ever more quickly:
Taco Bell’s “Touch Display Kitchen System” is designed to optimize cooking operations and improve wait times, while the chain’s Go Mobile restaurant format seeks to alleviate bottlenecks in the drive-thru lane. Chick-fil-A also has dedicated channels for quick mobile order pick-up and is planning four-lane drive-thrus with second-floor kitchens to get meals out even faster. And to save time at the drive-thru, Wendy’s is experimenting with generative AI and developing an underground, robotic system to deliver digital orders to designated parking spots within seconds.
And location intelligence shows that all three chains are succeeding in reducing customer wait times. Over the past four years, Taco Bell, Chick-fil-A, and Wendy’s have seen steady increases in the share of visits to their venues lasting less than 10 minutes.
The data also suggests that investment in speed of service can increase overall visitation to QSR venues.
In late 2022, McDonald’s opened a to-go-only location outside of Dallas, TX with a lane dedicated to mobile order fulfillment via a conveyor belt. And in Q1 2024, this venue not only had a larger share of short visits compared to the other McDonald’s locations in the region, but also more visits compared to the McDonald’s average visits per venue in the Dallas-Fort Worth CBSA.
This provides further support for the power of fast order fulfillment to drive QSR visits, with customers motivated by the prospect of getting in and out quickly.
The success of the fast-food segment is even driving other restaurants to borrow typical QSR formats – especially during time slots when people are most likely to grab a bite to eat on the go.
In September 2023, full-service leader Applebee’s opened a new format: a fast casual location focusing on To Go orders in Deer Park, NY, featuring pick-up lockers for digital orders and limited dine-in options without table service.
And the new format is already attracting outsized weekday and lunchtime crowds. In Q1 2024, 20.5% of visits to the chain’s To Go venue took place during the 12:00 PM - 2:00 PM time slot, while the average Applebee’s in the New York-Newark-Jersey City CBSA received less than 10% of its daily visits during that daypart. The new restaurant also drew a significantly higher share of weekday visits than other nearby venues.
This suggests that takeaway-focused venues could help full-service chains grow their visit share during weekdays and the coveted lunch rush, when consumers may be less inclined to have a sit-down meal.
An additional factor contributing to QSR and Fast Casual success in 2024 may be the rise of chicken-based chains. Chicken is a versatile ingredient that has remained relatively affordable, which could be contributing to its growing popularity and the rapid expansion of several chicken chains.
Comparing the relative visit share (not including delivery) of various sub-segments within the wider Fast Casual & QSR space showed that the share of visits to chains with chicken-based menus has increased steadily between 2019 and 2023: In Q1 2024, 15.3% of Fast Casual & QSR visits were to a chicken restaurant concept, compared to just 13.4% in Q1 2019.
The strength of chicken-based concepts is also evident when comparing average visits per venue at leading chicken chains with the wider Fast Casual & QSR average.
Both Chick-fil-A, the nation’s predominant chicken chain, and Raising Cane’s, a rapidly expanding player in the fast-food chicken space, are receiving significantly more visits per venue than their Fast Casual & QSR peers: In Q1 2024, Raising Cane’s and Chick-fil-A restaurants saw an average of 153.0% and 237.7% more visits per venue, respectively, compared to the combined Fast Casual & QSR industries average.
The elevated traffic at chicken chains likely plays a part in their profitability per restaurant relative to other Fast Casual & QSR concepts with more sizable fleets.
QSR and Fast-Casual chains are also particularly adept at generating seasonal visit spikes through unique Limited Time Offers and holiday promotions adapted to the calendar.
Arby’s recently launched a 2 for $6 sandwich promotion on February 1st, with two of the three sandwich options on promotion being fish-based in an apparent attempt to entice diners eschewing meat in observance of Lent. The company also brought back a specialty fish sandwich, likely with the goal of further appealing to the Lent-observing demographic.
The offers seem to have driven significant traffic spikes, with foot traffic during the promotion period significantly higher than the January daily visit average. And traffic was particularly elevated during Lent – which this year fell on Wednesday, February 14th through Thursday, March 28th, with visits spiking on Fridays when those observing are most likely to seek out fish-based meals.
Some of the elevated visits in the second half of Q1 may be attributed to the comparison to a weaker January across the dining segment. But the success of the fish-forward promotion specifically during Lent suggests that the company’s calendar-appropriate LTO played a major role in driving visits to the chain.
Shorter-term promotions – even those lasting just a single day – can also drive major visit spikes.
Since 1991, White Castle has transformed its fast-food restaurants into a reservation-only, “fine-dining” experience for dinner on Valentine's Day. In 2024, Valentine’s Day fell on a Wednesday, and White Castle’s sit-down event drove a 11.8% visit increase relative to the average Wednesday in Q1 2024 and a 3.9% visit increase compared to the overall Q1 2024 daily average.
The elevated visit numbers over Valentine’s Day are even more impressive when considering that a full-service dining room can accommodate fewer visitors than the drive-thrus and counter service of White Castle’s typical QSR configuration. The spike in February 14th visits may also be attributed to an increased number of diners showing up throughout the day to take in the Valentine’s Day buzz.
QSR and Fast-Casual dining are having a moment. And the data shows that a combination of factors – including fast and efficient service, the rising popularity of chicken-based dining concepts, and effective LTOs – are all playing a part in the categories’ recent success.
