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Five Below has thrived in recent years, riding strong demand for affordable splurges. But how did the chain hold up in early 2026, with rising gas prices and sinking consumer sentiment squeezing discretionary spending?
Five Below has continued expanding its footprint over the past year, entering the Pacific Northwest for the first time and ending January 2026 with 1,921 stores across 46 states – a net increase of 150 stores compared to early 2025.
This growth helped drive a 25.9% YoY jump in chainwide visits in Q1 2026. But same-store visits also sustained double-digit growth throughout the quarter and into April – showing that Five Below is meaningfully growing its audience at existing locations even as it opens new ones at a rapid clip. That’s a rare combination at a moment when much of retail is grappling with consumer pullback.
Five Below's same-store momentum appears closely tied to its revamped merchandising strategy. Since taking the helm in December 2024, CEO Winnie Park has integrated the company’s “Five Beyond” items – priced at $7, $10, $15, and above – throughout the main store floor. Park has also pushed sharper, more trend-focused merchandising and a marketing approach built around social discovery and creator-led engagement.
And these steps appear to be attracting higher-earning shoppers. Captured market data shows that the median household income of Five Below’s visitor base rose from $78.5K in 2025 to $80.3K in 2026 – a meaningful uptick after several years of marginal declines.
To be sure, a similar push into higher-price discretionary categories appears to have weighed on some other discount retailers, such as Dollar Tree, this spring. But Five Below has always been a discretionary-first destination – and unlike Dollar Tree, whose shoppers can shift more of their trips to Dollar General as they prioritize basics, Five Below's affordable-splurge appeal isn't easily replicated elsewhere in the value aisle.
Five Below's audience is also more distinctly local than other discretionary retail chains – an advantage as rising gas prices push consumers to rethink longer drives. Though not as hyper-local as traditional dollar stores, Five Below still pulls disproportionately from nearby neighborhoods: in early 2026, 53.8% of visits came from within five miles, compared with 47.9% for discretionary chains more broadly. That local footprint, paired with attainable price points, makes Five Below a natural choice for consumers eager to splurge on something fun even as they grow more selective about discretionary trips.
Five Below's Q1 2026 performance reflects a chain firing on multiple cylinders – expanding its footprint, lifting traffic at existing stores, broadening its demographic reach, and benefiting from a convenient presence as gas prices weigh on longer trips. In an environment marked by growing consumer caution, that breadth of momentum positions Five Below to keep outperforming through the rest of 2026.
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During periods of economic uncertainty and tighter consumer spending, demand for smaller indulgences often remains resilient. In beauty, this phenomenon is commonly referred to as the “lipstick effect” – the idea that consumers continue seeking affordable products that provide a sense of comfort, self-care, or reward even as discretionary budgets tighten.
Still, even this resilience doesn’t allow beauty chains to rest on their laurels. In 2025, both Ulta Beauty and Bath & Body Works introduced new corporate strategies aimed at driving their next phase of growth – but from very different starting points. Ulta is evolving from a position of relative strength, leaning into loyalty, discovery, and brand partnerships to sustain momentum. Bath & Body Works, meanwhile, is navigating a more uneven traffic recovery as it works to reduce its reliance on promotional peaks and expand engagement across digital and alternative channels.
How are those efforts resonating with consumers? And how are expanding e-commerce options impacting brick-and-mortar beauty visits? We dove into the data to find out.
Ulta Beauty’s has been faring well in recent months, with positive same-store and overall traffic increasing year-over-year (YoY) in nine of the last twelve months.
That consistency may reflect the impact of Ulta Beauty Unleashed – the company’s strategy aimed at deepening customer engagement and refining in-store execution, launched just over a year ago. The initiative has helped fuel continued growth in Ulta’s loyalty ecosystem, which now boasts more than 46 million members, while also creating a flywheel effect in which greater customer participation supports Ulta’s personalization capabilities that, in turn, help drive further engagement.
Ulta’s strong loyalty infrastructure also plays a role in the retailer’s ability to offer an innovative product assortment through brand-building – another pillar of the Ulta Beauty Unleashed strategy. This approach helps Ulta sustain a sense of discovery and newness within the store environment, driving consistent traffic while also creating opportunities for outsized visit spikes. This dynamic was evident in February 2026, when the launch of the Rare Beauty partnership drove record-breaking demand and contributed to a 10.3% increase in YoY visits to the chain – marking Ulta’s largest monthly traffic gain of the past twelve months.
Bath & Body Works, on the other hand, has been more reliant on promotion-driven peaks – something its leadership has been candid about since announcing its new Consumer First Formula.
Double-digit year-over-year (YoY) visit growth in July and October 2025 as well as in January 2026 aligned with periods of heightened promotional activity – including the retailer’s Semi-Annual Sales. But traffic moderated between those peaks, highlighting what management believes to be an overreliance on promotional cadences.
As Bath & Body Works CEO Daniel Heaf put it “transformations of this scale take time.” The foot traffic data suggests that the brand may still be facing near-term headwinds, with monthly YoY traffic trending down since February 2026 – although the dips may also indicate that a portion of in-store demand is shifting to e-commerce and alternate sales channels.
Bath & Body Works recently opened a new Amazon storefront, refreshed its mobile app, and lowered its free-shipping threshold, moves aimed at capturing digital demand and promoting discovery – particularly among younger consumers. And the company’s launch into campus bookstores reflects a similar effort to leverage alternative distribution channels to extend the brand’s reach and build relevance with younger consumers. These digital and alternative retail investments are designed to build longer-term engagement that could eventually translate into sustained growth for the chain.
But even as Ulta and Bath & Body Works lean into digital and alternative channels, the brands are continuing to invest in their owned stores – and analyzing shifts in visit length for the two chains offers further insight into the role stores continue to play within each brand’s broader transformation strategy.
A Q1 comparison reveals that since 2023, more than 37% of visits to Ulta lasted over 30 minutes. The retailer has been rolling out an updated store format since 2022 – designed to promote exploration with a more intuitive category-based layout. And investments in the store experience have continued with ongoing Beauty Bar activations and events, K-Beauty World shop-in-shops, and the recent Wellness by Ulta Beauty pilot, all likely contributors to a more discovery-driven customer experience and longer dwell times.
Bath & Body Works, while seeing a smaller share of visits exceeding the 30-minute mark than Ulta, posted a significant increase in visits of that length between Q1 2025 (32.5%) and Q1 2026 (34.1%). This indicates that the Gingham+ redesign introduced in 2025 – featuring scent bars, dedicated product testing zones, and a more immersive merchandising approach – may be influencing the amount of time shoppers spend in-store.
While digital and nontraditional retail channels have become critical components of modern beauty retail strategy, the in-store experience remains a key driver of customer engagement – whether a retailer is navigating a period of transformation or working to sustain long-term growth.
The data suggests that beauty retail’s next phase of growth will depend on more than category resilience alone. Both Bath & Body Works and Ulta Beauty are investing in new ways to engage consumers – from loyalty ecosystems and digital expansion to immersive store experiences designed to encourage discovery. And while their strategies differ, both underscore a broader industry reality: even in an increasingly omnichannel environment, physical stores remain central to how beauty brands build engagement and long-term consumer loyalty.
For more data-driven retail insights, visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
January and February saw a modest year-over-year (YoY) uptick in visits to the DICK’s Sporting Goods banner, while March traffic softened. However, March 2026’s visit decline appears at least partially calendar-driven – the month had one fewer Saturday than the previous year – and traffic rebounded to near-flat levels in April.
Gap entered 2026 with momentum, but foot traffic softened in both March and April – perhaps reflecting the calendar shift as well as broader consumer caution and its impact on discretionary spending. Still, the traffic slowdown may be a temporary setback. Gap continues to expand into apparel-adjacent retail categories such as beauty and accessories – with new product launches in the months ahead that could help reinvigorate visits.
Meanwhile, lululemon’s North American business continues to face headwinds, as domestic performance lags behind stronger international results. Yet, the company – still searching for a new CEO – is guiding for a turnaround in the second half of 2026. Planned initiatives include new product introductions, reduced reliance on markdowns, and ongoing store expansion. Whether visit trends begin to reflect that anticipated recovery will be closely watched as the year unfolds.
For more data-driven retail insights, visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
The first four months of 2026 have been challenging for department stores, as consumer caution and rising gas prices weigh on discretionary spending. But visit data reveals a clear divide between chains gaining traction and those continuing to lose ground – offering a window into what’s working in today’s environment.
Looking at quarterly performance, Midwestern chain Von Maur stood apart from the field in Q1 2026, posting an 8.7% increase in overall visits and a 5.9% gain in average visits per location – the strongest performance in the segment on both measures.
Von Maur’s appeal can be attributed in part to a tightly controlled model that prioritizes service, brand curation, and pricing consistency over scale and promotions. And as a regional favorite in the Midwest, the brand benefits from a well-established customer base.
Other players with similar positioning also showed relative strength in Q1. Mid-Atlantic and Northeast regional favorite Boscov’s outperformed several larger national chains, while Nordstrom saw average visits per location increase 1.6% year over year – suggesting continued traction for curation-led formats. Saks Fifth Avenue and Bloomingdale’s also held steady, reinforcing the resilience of higher-end department stores even as Saks navigates bankruptcy proceedings.
Still, monthly data highlights just how exposed the department store segment is to discretionary, time-rich shopping trips, which tend to concentrate on weekends – and which consumers may be pulling back on in 2026.
In Q1 2026, Saturdays accounted for more than a quarter (25.4%) of department store visits, well above both the 17.4% average for non-discretionary brick-and-mortar retailers and the 21.6% average for discretionary chains. As a result, March 2026 – which had one fewer Saturday than March 2025 – saw visits soften across the board.
April, however, painted a more encouraging picture. With the calendar normalized, several chains returned to flat or positive year-over-year same-store visit trends. Von Maur led once again with an 8.5% increase, while Nordstrom (+0.9%) and Bloomingdale’s (+1.7%) also posted gains. Macy’s, as it advances its Bold New Chapter strategy, saw its year-over-year visit gap narrow to 2.4% in April. As the chain continues to close underperforming locations and invest in its Reimagine 125 cohort, performance may improve further in the months ahead.
Department store performance in Q1 2026 reflected today’s increasingly bifurcated landscape, where premium, experience-driven retailers continue to draw shoppers even amid broader caution, while mid-market chains remain more exposed to macro pressure. Even in a constrained environment, consumers are still willing to show up for brands that offer a clear, compelling experience – but that bar is rising, making it harder for less differentiated players to keep up.
For more data-driven consumer insights, visit placer.ai/anchor
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
When consumers get cautious, off-price gets busy. And as shoppers continued trading down in Q1 2026 amid rising gas prices and tariff-driven uncertainty, Ross Dress for Less stood out as a top performer, capturing demand from consumers seeking the deepest discounts.
Off-price’s momentum is most visible in its widening lead over department stores. The category captured 65.7% of combined visit share in Q1 2026, up from 62.2% in Q1 2025 and just 56.2% in Q1 2022. These steady, multi-year gains underscore a structural shift in where consumers are choosing to shop – one that continues to accelerate as value becomes a central decision driver.
While part of off-price’s growth stems from ongoing fleet expansions – even as department stores shrink their footprints – the data also points to steady, and in some cases rising, same-store performance.
Ross Dress for Less, for example, has seen double-digit same-store visit gains in recent months, consistent with its most recent earnings report of a 9% year-over-year (YoY) increase in comparable sales, primarily driven by traffic. Its no-frills, ultra-low pricing often undercuts the rest of the off-price segment – making it particularly attractive in today’s increasingly needs-based shopping environment. And with no e-commerce channel to divert demand, every transaction runs through the chain’s physical stores.
At Marshalls and TJ Maxx, the core strategy remains what it has always been: opportunistic buying at scale paired with a slightly more elevated treasure-hunt experience that keeps customers coming back. And in Q1, the banners delivered low single-digit overall visit growth, with modest gains in visits per location.
Performance, however, was uneven across the quarter. After a February lift – helped in part by easier comparisons – March same-store traffic turned slightly negative, reflecting both a calendar shift (one fewer Saturday) and broader consumer caution. That softness largely continued into April, though TJ Maxx saw a modest 0.4% YoY uptick. Marmaxx's higher price points and more brand-forward assortment likely make it more sensitive to discretionary pullbacks than Ross – while its e-commerce presence could also be absorbing demand as higher gas prices shift some shopping online.
Even so, Marmaxx remains in a position of structural strength. Its network of more than 1,400 buyers sourcing from over 21,000 vendors worldwide provides unmatched flexibility – particularly as tariff-related disruptions push excess inventory into the market. And as consumer sentiment rebounds, traffic growth is likely to follow.
Burlington, meanwhile, posted an 7.7% overall increase in visits in Q1, largely driven by its rapidly expanding store base, even as per-location traffic declined 2.1% YoY.
The company’s elevation strategy – focused on improving assortment quality with more recognizable brands and higher quality products – has delivered solid results in recent quarters. But with consumers pulling back on discretionary spending, the elevated assortment may be temporarily finding a smaller audience – a dynamic likely amplified by Burlington’s more value-oriented customer base compared to peers.
Still, Burlington’s positioning leaves it well placed to regain momentum when conditions stabilize. And given the current environment, strong overall traffic growth coupled with modest same-store declines represents a relatively resilient performance.
When economic pressure builds, off-price tends to win. And though Ross may be leading the pack today, Marmaxx and Burlington are both well positioned to regain strong traffic momentum as conditions evolve. With consumer confidence still strained and excess inventory likely to remain plentiful, the structural tailwinds supporting off-price remain firmly in place.
For more data-driven retail insights, visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Overall visits to U.S. grocery stores rose 1.7% year over year (YoY) in Q1 2026, extending a streak of growth that now spans four consecutive quarters. At the category level, most of this growth was driven by expansion, as the average number of visits per location remained essentially flat YoY.
Still, a deeper look at the data reveals meaningful variation across segments and regions, shedding light on the dynamics shaping grocery traffic in 2026.
Grocery visit growth has been positive in every quarter over the past year, peaking at 3.3% YoY in Q4 before moderating to 1.7% in Q1 2026. Per-location visits, however, lagged overall growth throughout the analyzed period, increasing just 0.2% YoY in Q1 2026.
The takeaway? New store openings, rather than stronger performance from existing locations, are accounting for most of the category's recent visit gains.
That said, the combination of ongoing expansion and steady performance at existing locations points to resilient underlying demand. Even as mass merchandisers, wholesale clubs, and e-commerce players compete for share, dedicated grocery stores remain a fundamentally durable format.
The relatively flat nationwide per-location performance also masks some regional variation. Several statewide markets – including Montana, Colorado, Maine, Kansas, Texas, New Mexico, Rhode Island, and Indiana – saw per-location visit growth exceeding 2.0% YoY in Q1 2026.
This divergence suggests that local dynamics, ranging from population growth and suburban expansion to competitive intensity and store rollout strategies, are playing a role in shaping performance. In other words, while national trends appear stable, grocery remains a highly localized business where market-specific factors can drive outperformance.
A closer look at different grocery segments reveals further variation.
Fresh-format grocers like Trader Joe's and Sprouts led in overall visit growth, highlighting a rapidly expanding segment that is capturing a growing share of traffic while also maintaining solid YoY visit performance at existing stores. Value grocers also saw expansion-driven gains, though per-location traffic was softer at -2.8% YoY. And though traditional grocery chains have not been on an expansion trajectory, they slightly outperformed fresh-format players on a per-location basis, with visits up 1.5% YoY. For a segment that has lagged peers for several quarters, this represents notable improvement.
What's behind traditional groceries’ emerging store-level strength?
One explanation may be traditional grocers' success in capturing the short trip – the fastest-growing type of grocery visit. Whether driven by curbside pickup or quick fill-in runs for a few missing items or an inexpensive prepared lunch, these visits are becoming increasingly common. And a look at relative category-wide visit share shows that traditional grocers are the only grocery segment over-indexing on sub-10 minute visits, capturing a greater share of short visits than of overall grocery traffic in Q1 2026.
This suggests that habit, proximity, and assortment breadth may matter more than price positioning when a shopper just needs a few items fast. Traditional grocery shoppers may also be more likely than value-oriented shoppers to use curbside pickup – a service that may come with markups or additional fees – while fresh and specialty shoppers may be more inclined to browse in-store.
The Q1 2026 grocery landscape is defined by steady but uneven growth. New store expansion is fueling topline gains, while performance varies across regions and formats. At the same time, the rise of short, convenience-driven trips is subtly reshaping the competitive landscape – favoring retailers that can deliver speed, accessibility, and consistency over those competing primarily on price or experiential differentiation.
So is traditional grocery making a comeback? Not in the sense of reclaiming overall growth leadership. But in some of the areas that increasingly matter, traditional grocers are carving out a durable and defensible role.
Will traditional grocery retailers continue to thrive as the year wears on? Follow Placer.ai/anchor to find out.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Convenience stores, or c-stores, have been one of the more exciting retail categories to watch over the past few years. The segment has undergone significant shifts, embracing more diverse offerings like fresh food and expanded dining options, while also exploring new markets and adapting to changing consumer needs. We looked at the recent foot traffic data to see what this category's successes reveal about the current state of brick-and-mortar retail.
Convenience stores are increasingly viewed not only as places to fuel up, but as affordable destinations for quick meals, snacks, and other necessities. And analyzing monthly visits to the category shows that it is continuing to benefit from its positioning as a stop for food, fuel, and in some cases, tourism.
Despite lapping a strong H1 2023, visits to the category either exceeded last year’s levels or held steady during all but one of the first eight months of 2024 – highlighting the segment’s ongoing strength. Only in January 2024 did C-stores see a slight YoY dip, likely reflecting a weather-induced exaggeration of the segment’s normal seasonality.
Indeed, examining monthly fluctuations in visits to c-stores (compared to a January 2021 baseline) shows that foot traffic to the category tends to peak in summer months – perhaps driven by summer road trips and vacations – and slow down significantly in winter. Given summer’s importance for convenience stores, the category’s August YoY visit bump is a particularly promising indication of c-stores’ robust positioning this year.
While some C-store chains, like 7-Eleven, have a nationwide presence, others are concentrated in specific areas of the country. But as the popularity of C-stores continues to grow, regional chains like Wawa, Buc-ee’s, and Sheetz are expanding into new territories, broadening their reach.
Wawa, a beloved brand with roots in Pennsylvania, has become synonymous with its fresh sandwiches, coffee, and a highly loyal customer base. Wawa has been a major player in the c-store space in recent years, with a revamped menu driving ever-stronger foot traffic to its Mid-Atlantic region stores. Between January and August 2024, YoY visits to the chain were mostly elevated. And the chain is now venturing into states like Florida – where its store count has grown significantly over the past few years – as well as Georgia and Alabama.
Meanwhile, Texas favorite Buc-ee’s, though known for its enormous stores and mind boggling array of dining options, has a relatively small footprint – but that might be changing. The chain, which also outpaced its already-strong 2023 performance this year, is opening locations in Arkansas and North Carolina, further building on its reputation as a destination for travelers. And Sheetz, another regional chain with a strong presence in Pennsylvania, is also expanding, with plans to open locations in Southern states like North Carolina and Tennessee.
This trend toward regional expansion offers significant opportunities for growth, not only by increasing store count, but also by reaching new consumer bases and target audiences. Customer behavior differs between markets – and by expanding into new areas, c-stores can tap into unique local visitation patterns.
One metric that highlights local differences in consumer behavior is dwell time, or the amount of time a customer spends inside a convenience store per visit. In some regions, visitors tend to move in and out quickly, while in others, customers linger for longer periods of time.
Analyzing convenience store dwell times by state highlights substantial differences in visitor behavior. During the first eight months of 2024, coastal states (with the exception of Oregon) tended to see shorter average dwell times (between 7.5 and 11.8 minutes). On the other hand, in states like Wyoming, Montana, and North Dakota, average dwell times ranged between 21.2 and 28.2 minutes.
Interestingly, the states with the longest dwell times also have some of the highest percentages of truck traffic on interstate highways – suggesting that these longer stops are perhaps made by long-haul truckers looking for a place to shower, relax, and grab a bite to eat.
Even as regional favorites expand their reach, nationwide classic 7-Eleven is taking steps to further cement its growing role as a prime grab-and-go food and beverage destination. And like other dining destinations, the chain relies on limited-time offers (LTOs) to fuel excitement – and visits.
One of the most iconic, and beloved c-store LTOs is 7-Eleven’s Slurpee Day, which falls each year on July 11th. The event, during which all 7-Eleven locations hand out free slurpees, tends to drive significant upticks in foot traffic – and this year was no exception. Visits to the convenience store jumped by a whopping 127.3% on July 11th, 2024 relative to the YTD daily visit average – proving that good deals will bring customers in the door.
The convenience store sector continues building on the impressive growth seen in 2023. As many chains double down on expanding both their regional presence and their offerings, will they continue to drive growth in the coming years?
Visit Placer.ai to keep up with the latest data-driven convenience store updates.
Grocery chains in the United States are increasingly investing in on-site healthcare clinics, transforming their stores into hubs for both food and wellness. While grocery stores have long featured pharmacies and some basic healthcare services like vaccinations, recent years have seen a shift towards more extensive healthcare offerings.
Today, many grocery stores offer a range of services – from primary and urgent care to dental and mental health care. In addition to providing an important community service, grocery-anchored healthcare clinics can boost foot traffic at chains, help health providers reach more patients, and allow shoppers to manage their health and home needs in one convenient trip.
This white paper examines the impact these in-store clinics have on grocery chain visitation patterns and trade area characteristics. Are shoppers more or less likely to make repeat visits to grocery stores with healthcare services? And how does the addition of a clinic affect the demographic profile of a grocery store’s captured market? The report examines these questions and more, offering insights for stakeholders across the grocery and healthcare industries.
Analyzing foot traffic to grocery stores with and without in-store clinics shows the positive impact of these services: Across chains, locations with on-site healthcare offerings drew more visits in H1 2024 than their chain-wide averages.
The Kroger Co., which operates numerous regional banners as well as its own eponymous chain, has been a leader in in-store healthcare services since the early aughts. The company introduced its in-store medical center, The Little Clinic in 2003 – and today operates over 225 Little Clinic locations across its Kroger banner, as well as regional chains Dillons, Jay C Food Stores, Fry’s, and King Soopers.
And in H1 2024, the eight Dillons locations with clinics saw, on average, 93.0% more visits per location than the chain’s banner-wide average. Jay C, which offers two in-store clinics, also saw visits to these venues outpace the H1 2024 banner-wide average by 92.9%. For both chains, relatively small overall footprints may contribute to their outsize visit differences: Indiana-focused Jay C operates just 22 locations, all in the Hoosier State, while Kansas-based Dillons has some 64 locations.
But similar patterns, if somewhat less pronounced, could be observed at Kroger (43.0%), Fry’s (19.2%), and King Soopers (16.5%) – as well as at H-E-B (14.5%), which boasts its own expanding network of in-store clinics.
Analyzing the trade areas of grocery stores with healthcare clinics shows that these services tend to draw more affluent visitors from within the stores’ trade areas.
For some chains, including King Soopers, H-E-B, and Jay C, the clinics are positioned to begin with in areas serving higher-income communities. The median household income (HHI) of King Soopers’ in-store clinic’s potential markets, for example, came in at $92.3K in H1 2024 – significantly above the chain’s overall potential market median HHI of $88.1K. Similarly, the potential markets of H-E-B and Jay C Food Stores with clinics had higher median HHIs than the chains’ overall averages.
And for all three chains, stores with clinics tended to attract visitors from captured markets with even higher median HHIs – showing that within these affluent communities, it is the more well-to-do customers that tend to frequent these venues. (A chain or store’s potential market is obtained by weighting each CBG in its trade area according to the size of the population – thus reflecting the general composition of the community it serves. A chain or store’s captured market, on the other hand, is obtained by weighting each CBG according to its share of visits to the business in question – and thus represents the population that actually visits it in practice.)
Other brands, including Fry’s, Kroger, and Dillons, have positioned clinics in stores with potential market median HHIs slightly below chain-wide averages. But within these markets, too, it is the more affluent consumers that are visiting these stores, pushing up the median HHI of their captured markets.
These patterns highlight that, for now, grocery store clinics tend to attract consumers on the upper ends of local income spectrums. This information can be utilized by healthcare professionals and grocery store owners to pinpoint neighborhoods that may be open to grocery-anchored clinics, or to take steps to increase penetration in other areas.
Supermarket giant Kroger is a major player in the world of grocery-anchored healthcare, offering visitors access to pharmacies, clinics, and telehealth options via its grocery stores. What impact has the company’s embrace of healthcare had on visits and loyalty?
An analysis of household compositions across the potential and captured markets of Kroger-owned stores with and without Little Clinic offerings suggests that families with children are extremely receptive to these services.
In H1 2024, Kroger, King Soopers, Fry’s, Jay C, and Dillons all featured captured markets with higher shares of STI: PopStats’ “Households With Children” segment than their potential ones – highlighting the chains’ appeal for families. But the share of parental households in those stores with Little Clinics jumped significantly higher for all five banners.
The share of families with children in King Soopers’ overall captured market stood at 28.3% in H1 2024, higher than the 27.2% in its potential one. But the households with children in the captured markets of King Soopers locations with Little Clinics was significantly higher – 30.6% – and similar patterns emerged at Jay C, Dillons, Kroger, and Fry’s.
This special draw is likely linked to the clinics' focus on family health services like physicals, nutrition plans, and vaccines. The convenience of being able to take care of healthcare, grocery shopping, and pharmacy needs all in one go makes these stores particularly attractive to parents. And this jump in foot traffic shows the strategic advantage of incorporating healthcare services into the retail environment.
Providing essential healthcare services at the supermarket can establish a grocery chain as a crucial part of a shopper's daily life, enhancing visitor loyalty, and helping nurture long-term customer relationships. Indeed, in-store clinics offer a unique opportunity for grocery providers to connect with customers on a level that extends beyond the transactional.
An analysis of several Kroger-branded locations in the Cincinnati metro area showcases the profound impact in-store clinics can have on customer loyalty. In H1 2024, stores with Little Clinics had significantly higher shares of repeat visitors – defined as those making six or more stops at the store during the analyzed period – than those without.
For instance, 36.4% of visitors to a Kroger Marketplace store with an in-store clinic in Harrison, Ohio, frequented the location at least six times during the first half of 2024. But over the same period, only 29.0% of visitors stopped by at least six times to a nearby Kroger location in Cleves, Ohio – just ten miles away. Similarly, 30.7% of visitors to the Beechmont Ave. Kroger Food & Drug location with a clinic visited at least six times in H1 2024, compared to 23.0% for the nearby Ohio Pike Kroger store.
This trend was consistent across the analyzed locations, with those offering in-store clinics attracting significantly higher shares of loyal visitors. These metrics support the value of offering additional services as a draw for frequent visitors, while also providing the clinics themselves with the visitor volume needed to operate profitably.
Texan grocery chain H-E-B is beloved across the state – and though the chain isn’t new to the healthcare scene, it has been doubling down on wellness. In 2022, H-E-B launched H-E-B Wellness, a healthcare platform that offers patrons a variety of medical services, including – as of today – some 12 primary care clinics, many of them inside stores.
H-E-B stores with primary care clinics are helping to cement the grocer’s role as a convenient one-stop for local residents – allowing them to drop in to a nearby location for both daily grocery needs and wellness care.
H-E-B has always placed a premium on community, stepping up to help local residents in times of need. And though the chain as a whole draws an overwhelming majority of its visitors from nearby areas, those with clinics do so even more effectively. In H1 2024, some 83.6% of visitors to H-E-B came from less than 10 miles away. But for locations with primary care clinics, this share increased to 88.0%.
This suggests that wellness services are particularly appealing to nearby residents, strengthening H-E-B’s connection with local consumers even further. And for a grocery store centered on community engagement, the integration of health services into its offerings is proving to be a winning strategy.
H-E-B has been steadily expanding its primary care offerings since it launched the Wellness concept, adding two primary clinics at locations in Cypress, TX and Katy, TX in June 2023. Following the opening of these clinics – which operate Mondays through Fridays – both locations saw marked increases in the share of “Urban Cliff Dwellers” in their weekday captured markets. This STI: Landscape segment group encompasses families both with and without children, earning modest incomes and enjoying middle-class pleasantries.
Between June 2022 - May 2023, the share of “Urban Cliff Dwellers” in the weekday captured markets of the Cypress and Katy locations stood at 9.5% and 7.2%, respectively. But once the stores had clinics in place, those numbers jumped to 12.4% and 11.0%, respectively.
This increase in the stores’ reach among “Urban Cliff Dwellers” immediately following the clinics’ openings suggests that in addition to more affluent consumers, middle-class families also harbor considerable interest in these services. As more retailers continue making inroads into the healthcare sector, they may find similar success in attracting diverse groups of convenience-seeking shoppers.
As grocery stores lean into healthcare, they are transforming into multifaceted hubs that offer both essential health services and everyday shopping needs. Retailers like Kroger and H-E-B are reaping the benefits of boosted foot traffic, higher-income visitors, and strengthened community ties – while offering their shoppers convenience that helps streamline their daily routines.
Walmart, Target, and Costco are three of the most popular retailers in the country, drawing millions of shoppers through their doors each day. Each of these retail giants boasts distinct strengths and strategies that cater to their unique customer bases, allowing them to thrive in a highly competitive market.
This white paper takes a closer look at some of the factors that are helping the three chains flourish. How does Walmart’s positioning as a family-friendly retailer help it drive visits in its more competitive markets? How can Target leverage its reach to drive more loyal visits? And what does the increase in young shoppers frequenting membership warehouse clubs mean for Costco?
We dove into the location analytics to explore these questions further.
Examining monthly visitation patterns for the three retail giants shows Costco’s wholesale club model leading the way with consistent year-over-year (YoY) visit growth – ranging from 6.1% in stormy January 2024 to 13.3% in June. Family favorite Walmart followed closely behind, seeing YoY foot traffic growth during all but two months, when visits briefly trailed slightly behind 2023 levels before rebounding.
Target, meanwhile, had a slower start to the year, with visits trending below 2023 levels for most of January to April. Over this same period (the three months ending May 2024), Target reported a 3.7% decline in YoY comparable sales. But since then, things have begun to turn around for the chain, with YoY visits rising in May (2.5%), June (8.9%), and July (4.7%). This renewed visit growth into the second half of the year bodes well for the superstore – and the ongoing back-to-school season may well push visits up further as the summer winds down.
For all three chains, Q2 2024’s visit success has likely been bolstered in part by summer deals and intensifying price wars – as the retailers slash prices to woo inflation-weary consumers back to the store.
Over the past few years, consumer behaviors have been changing rapidly in response to shifting economic conditions. This next section explores some of these changes at Walmart, Target, and Costco, to better understand what may be driving these shifts.
One way that consumers have traditionally responded to inflation and other headwinds has been through the adoption of mission-driven shopping – making fewer, but longer, trips to retailers, so that every visit counts. Superstores and wholesale clubs, which offer one-stop shopping experiences, have long been prime destinations for these extended shopping trips. And even during periods when visits have lagged, these retailers have often benefited from extended dwell times – leading to bigger basket sizes.
A look at changes in average dwell times at Walmart and Target suggests that as YoY visits have picked up, dwell times have come down – perhaps reflecting a normalization of consumers’ shopping patterns. With inflation stabilizing and gas prices lower than they were in 2022 and 2023, customers may feel less pressure to consolidate shopping trips than they have in recent years.
In contrast, Costco’s comparatively long dwell times have remained stable over the past several years. The warehouse club’s bulk offerings, plentiful free samples, and inexpensive food court encourage shoppers to spend more time browsing the aisles than they would at other retailers. And even if mission-driven shopping continues to subside, Costco customers will likely keep on making extra-long shopping trips.
While inflation is cooling faster than expected, prices remain high, and new players are stepping into the retail space occupied by Walmart, Target, and Costco – especially dollar stores. Though higher-income customers increasingly rely on the three retail giants for many of their purchases, customers of more modest means are often drawn to the rock-bottom prices offered at dollar stores.
And analyzing the cross-shopping patterns of visitors to Walmart, Target, and Costco shows that growing shares of visitors to the three behemoths also visit Dollar Tree on a regular basis. In Q2 2019, the share of visitors to Walmart, Target, and Costco who frequented Dollar Tree at least three times ranged between 9.8% and 13.7%. But by Q2 2024, that share rose to 16.7%-21.6%.
Dollar Tree is leaning into this increased interest among superstore shoppers. Over the past year, Dollar Tree added some 350 Dollar Tree locations, even as it shuttered nearly 400 Family Dollar stores. And the chain recently acquired the leases of some 170 99 Cents Only Stores – offering Dollar Tree access to a customer base accustomed to buying everything from groceries to household goods. As Dollar Tree continues to grow its footprint and expand its food offerings, the chain will be better positioned than ever to provide a real challenge to Walmart, Target, and Costco.
Still, the three retail giants each have unique offerings that distinguish them from dollar stores. This next section examines what sets Walmart, Target, and Costco apart – and how they can continue to strengthen their competitive edge.
With competition on the rise, Walmart, Target, and Costco must display agility in navigating an ever-evolving market landscape. This section dives into the data for each chain’s more successful metro areas to see what factors are helping them outperform nationwide averages – and what metrics the retailers can harness to try to replicate these results nationwide.
Target recently expanded its Target Circle Rewards program, rolling out three new tiers for its 100 million members. And this focus on loyalty has proven successful for the chain. Demographic and visitation data reveal a strong correlation between the median household incomes (HHIs) of Target locations’ captured markets across CBSAs (core-based statistical areas), and their share of loyal visitors in Q2 2024: CBSAs where Target locations’ captured markets had higher median HHIs also tended to draw more repeat monthly visitors.
Target’s captured markets in the Los Angeles-Long Beach-Anaheim, LA CBSA, for example, featured a median HHI of $89.8K in Q2 2024 – and 48.0% of the chain’s LA visitors frequented a Target at least twice a month during the quarter. Target stores in the Chicago-Naperville-Elgin, IL-IN-WI CBSA, where the chain’s captured markets had a median HHI of $88.7K in Q2 2024, also had a loyalty rate of 48.0%.
Target generally attracts a more affluent audience than Walmart. And even as the superstore slashes prices to attract more price-conscious consumers, the retailer is also taking steps likely to enhance its popularity among higher-income households. In April 2024, Target debuted a paid membership tier within its loyalty program offering perks like same-day delivery for a fee. Maintaining and expanding these premium offerings will be key for Target as it seeks to attract more affluent customers and replicate its high-performing results in CBSAs nationwide.
The persistent inflation of the past few years, while challenging for some retailers, has also created new opportunities – particularly for wholesalers. Membership warehouse clubs, including Costco, are gaining popularity among younger shoppers, a cohort often looking for new ways to stretch their more limited budgets. An October 2023 survey revealed that nearly 15% of respondents aged 18 to 24 and 17% of those aged 25 to 30 shop at Costco.
A closer look at some of Costco’s best-performing CBSAs for YoY visit-per-location growth highlights the significance of these younger shoppers: In H1 2024, the company’s YoY visit-per-location growth was strongest in areas with higher-than-average shares of young urban singles.
For example, the San Diego-Chula Vista-Carlsbad, CA CBSA experienced visit-per-location growth of 10.4% YoY in H1 2024, while the nationwide average stood at 7.9%. And the CBSA’s share of Young Urban Singles, defined by the Spatial.ai: PersonaLive dataset as “singles starting their careers in trade and service jobs,” was 12.1%, well above Costco’s nationwide average of 7.3%.
Walmart is a one-stop shop for everything from affordable groceries to clothing to home furnishings, making it especially popular among families. The retailer actively courts this segment with baby offerings designed to meet the needs of both kids and parents, virtual offerings in the metaverse, and collectible toys.
And visitation data reveals a connection between the extent of different Walmart locations’ YoY visit growth and the share of households with children in their captured markets.
In H1 2024, nationwide visits to Walmart increased by 4.1% YoY, while the share of households with children in the chain’s overall captured market hovered just under the nationwide baseline. But in some CBSAs where Walmart outpaced this nationwide growth, the retail giant also proved especially adept at attracting parental households – outpacing relevant statewide baselines.
In Boston-Cambridge-Newton, MA, for example, Walmart experienced 5.0% YoY visit growth in H1 2024 – while the share of households with children in the chain’s local captured market stood 7% above the Massachusetts state average. And in Grand Rapids-Kentwood, MI, where Walmart’s share of parental households outpaced the Minnesota state average by an even wider 15% margin, the retailer saw impressive 7.3% YoY visit growth. This pattern repeated itself in other metro areas, suggesting that there may be a correlation between local Walmart locations’ visit growth and their relative ability to draw households with children.
Walmart can continue solidifying its market position by leaning into its family-oriented offerings and expanding its footprint in regions with growing populations of young families.
Walmart, Target, and Costco all experienced YoY visit growth in the final months of H1 2024, with Costco leading the way. And though the three chains still face considerable challenges, each one brings unique strengths to the table. By continuously innovating and responding to changing market conditions, Walmart, Target, and Costco can not only overcome obstacles but also leverage them to reinforce their market positions and drive continued growth.
