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Thanksgiving brought a healthy rise in movie theater traffic while still trailing 2024’s exceptional highs. The gap points to a growing reality in the theatrical space: In 2025, audiences show up strongest when franchises – and preferably, multiple franchises at once – lead the way.
Thanksgiving reliably drives a surge in theater visits, as families seek shared holiday activities and studios lean into the demand by releasing family-friendly blockbusters. This year was no different, when the release of Wicked: For Good on November 21st and Zootopia 2 on November 26th – both installments in well-established franchises – helped fuel a holiday bump. Movie theater visits climbed 218% higher than the YTD average for a typical Wednesday on the Wednesday before Thanksgiving, while Black Friday traffic rose 103.2% above the average Friday so far in 2025.
Still, movie theater traffic fell significantly short of 2024 levels, dropping 27.9% on the Wednesday before Thanksgiving and 31.7% on Black Friday. These gaps underscore just how extraordinary last year’s slate was, when Wicked and Gladiator II opened the Friday before Thanksgiving, followed by Moana 2 the next Wednesday. These franchise titles – and, in the case of Wicked, a film backed by a major existing IP – produced unusually large attendance spikes throughout the 2024 holiday window.
Analyzing year-to-date traffic patterns at movie theaters reinforces just how dependent theaters have become on major franchise installments. Throughout 2025, nearly every pronounced traffic peak aligns with a franchise launch – from Captain America: Brave New World on Valentine’s Day to Minecraft in April, Jurassic World: Rebirth and Superman in July, and The Conjuring: Last Rites in September.
These weekends routinely spiked movie traffic over the release weekend – and the strongest releases produced multi-week periods of elevated visitation. As shown in the chart below, titles like Minecraft, Jurassic World, and the latest Mission: Impossible kept both weekday and weekend traffic meaningfully higher for two to four weeks – often until the next major blockbuster arrived.
The data suggests that moviegoing has shifted from a routine outing to an event-driven decision. Audiences aren’t heading to theaters just for the experience anymore – they go when a specific film feels worth the trip, typically a sequel or another piece of well-known IP. As a result, theaters no longer see steady week-to-week demand, though blockbusters can still drive weeks of elevated traffic.
As the holiday season continues, theaters have an opportunity to extend the strong, IP-driven momentum that has shaped 2025 so far. December brings a lineup of major sequels and family-friendly releases – including Avatar: Fire and Ash and The SpongeBob Movie: Search for SquarePants, both arriving the Friday before Christmas. These titles are poised to draw large holiday audiences and, if recent patterns hold, generate multi-week lifts that support not only theaters but the broader mix of surrounding businesses.
For more data-driven consumer insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Darden Restaurants Inc. (NYSE: DRI) owns and operates some of the country’s most recognizable dining brands. The group carried solid traffic and sales momentum into Q3 2025, led by LongHorn and Olive Garden, positioning it for a successful holiday season.
We analyzed recent visit trends to see which concepts are driving Darden’s growth – and which are likely to drive big gains during the holiday season.
After a softer start to 2025, Darden’s visit growth strengthened as the year progressed. Portfolio-wide traffic increased 2.3% year over year (YoY) in Q2 and 3.0% in Q3, supported in part by an expanding footprint. Most analyzed months also posted YoY gains, with October closing the period on a strong note at a 4.5% traffic increase. And the company’s steady visit growth has helped boost sales, reflected in recent results with Q3 FY25 sales growing by 6.2%, with blended same-restaurant sales up 0.7%.
Visit patterns across Darden’s three largest brands show that the company’s growth isn’t just coming from new unit expansion – it’s also being fueled by healthy same-restaurant performance.
Olive Garden posted steady same-restaurant gains throughout the period, ranging from 1.0% to 4.8%, while LongHorn delivered 0.9% and 6.0% YoY increases. As Darden’s two largest concepts, these brands remain the company’s key growth drivers, with Olive Garden’s value positioning and LongHorn’s affordability-focused messaging helping sustain elevated visit levels. Cheddar’s Scratch Kitchen also contributed meaningfully, recording visit increases each month.
Taken together, the results underscore a resilient portfolio. Even as parts of the casual dining sector face pressure, Darden continues to grow visits across its flagship concepts.
In addition to its core brands, Darden operates a robust portfolio of smaller upscale concepts – several of which serve as major holiday-season traffic drivers. And early visit data suggests that these banners are poised for another strong seasonal performance, alongside the company’s flagship banners.
In 2024, Seasons 52 – Darden’s polished, seasonally-inspired brand – enjoyed a sizable visit boost during the weeks before and of Christmas as guests sought elevated, special-occasion experiences. Ruth’s Chris Steak House experienced a similar surge, reflecting strong holiday demand for premium steakhouse experiences. And although Yard House focuses more on beer and bar-forward fare, its ability to attract higher-income visitors helped deliver a modest seasonal bump as well. Meanwhile, Olive Garden and LongHorn Steakhouse also drew increased traffic as value-oriented diners leaned on familiar, crowd-pleasing offerings during the holiday period.
Fast-forward to 2025, and early foot-traffic trends suggest another strong holiday season for these banners. Visits across the last weeks of October through mid-November were broadly positive – and if current momentum carries forward, Darden’s elevated and casual dining concepts appear well-positioned to match or even surpass last year’s holiday strength.
Even in an economic climate marked by consumer caution, Darden is enjoying elevated visits. And this momentum seems poised to carry through both casual and upscale banners as the company approaches a high-traffic holiday season.
For the most up-to-date dining data, check out Placer.ai’s free tools.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
“Turkey Wednesday” – the day before Thanksgiving – is the Black Friday of the grocery sector. Shoppers flock to supermarkets nationwide to pick up everything from turkey to cranberry sauce. And for grocery retailers, the resulting traffic surge marks one of the most important days of the year.
So with the holiday just under our (admittedly, slightly loosened) belts, we dug into the data to see how this year’s milestone performed. Did economic uncertainty or online alternatives keep shoppers home? Or did the milestone drive results?
The data leaves little room for doubt: Turkey Wednesday delivered once again. On November 26th, 2025, visits to grocery stores surged 82.6% above the average day from November 2024 through October 2025. And across the full pre-Thanksgiving week (November 20th–26th), traffic climbed 26.8% above the weekly average.
Turkey Wednesday this year also outperformed 2024: Year over year (YoY), overall grocery visits increased 5.8% on Turkey Wednesday, while the average number of visits per individual location rose 4.8%. And looking at the entire week before Thanksgiving, overall traffic and average visits per location rose 5.1% and 4.1%, respectively.
Which grocery segments contributed the most to the pre-holiday traffic surge? Digging into the data for different grocery formats reveals a clear divide between Turkey Wednesday itself and the days leading up to the milestone, with each segment contributing at different moments.
On Turkey Wednesday, traditional supermarkets came out on top. Visits to chains like Kroger, Safeway, and H-E-B climbed 85.6% above their 12-month daily average, a larger jump than in 2024. Value and specialty chains also posted YoY gains that outpaced last year – though their spikes were smaller than those seen at traditional grocers.
But widening the lens to the entire week before Thanksgiving reveals a more nuanced picture. While traditional grocery chains dominated Turkey Wednesday itself, value grocery stores have become increasingly vital destinations during the broader pre-holiday period. Over the full week, value grocery visits rose 27.8% above their weekly baseline, edging out the 26.8% increase for traditional supermarkets.
This early-week advantage for budget chains suggests that many price-sensitive shoppers may be planning ahead, spreading trips across multiple days and hunting for better deals before the last-minute rush.
Daily visit patterns further highlight the split between early value planners and day-of shoppers. As the chart below shows, value grocery chains consistently outperformed traditional grocers from Thursday, November 20th through Tuesday, November 24th, as shoppers did the bulk of their shopping. Specialty grocers also kept close pace with traditional supermarkets during this period, occasionally pulling slightly ahead.
Then, on Turkey Wednesday, traditional grocery took the lead with a 104.1% jump over a typical Wednesday – well above the other segments. When shoppers move into last-minute mode, it’s the traditional chains’ broad assortments and familiar layouts that draw them in for those final items.
But while value grocers benefit most from the early phase of holiday shopping, visit-duration data shows that the two-phase pattern plays out across all segments. Between November 20th and 25th, average dwell times rose across grocery formats, peaking on Monday and Tuesday for traditional chains and over the weekend for value and specialty grocers.
Then, on Turkey Wednesday, dwell times eased back from those peak levels – reflecting a shift toward faster, more targeted trips to grab missing ingredients or finalize meal prep. The shift from longer, more deliberate outings to shorter, last-minute stops underscores the two-step rhythm of Thanksgiving shopping: thoughtful planning early on, followed by efficient wrap-ups as the holiday approaches.
Differences between segments notwithstanding, leading grocery chains across formats saw meaningful YoY traffic gains, both on Turkey Wednesday and during the full pre-holiday week. As shown by the chart below, major chains from Trader Joe’s to Meijer experienced YoY increases in the average number of visits to each location during the pre-Thanksgiving rush, pointing to widespread sector-wide strength during the milestone.
Grocery’s strong performance on Turkey Wednesday – the first big milestone of the holiday period – offers a welcome sign of shopper resilience in a season defined by concerns over confidence.
And as the festive season continues, grocery chains across formats can use these insights to refine their layouts, promotions, and assortments to capture even more pre-holiday traffic. Traditional grocery chains, for example, may look to strengthen their value-focused offerings to appeal to early planners in the pre-Christmas period, while value grocers might consider strategies to capture more of the last-minute traffic that intensifies as the holiday approaches.
For more data-driven grocery insights check out Placer.ai’s free industry trends tool.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
The holiday season is apparel’s time to shine. Steep seasonal markdowns draw budget-conscious consumers eager to save a few bucks on refreshing their wardrobes, while a wide array of gift options entices those hunting for that perfect sweater their sister would never buy for herself.
But to make the most of this opportunity, retailers need to understand their shoppers. Who is driving holiday visit traffic to clothing stores – and what are they after?
If last year is any indication, off-price brands will likely see a steady climb in visits from early November onward, fueled by continuous markdowns and the treasure-hunt appeal of new inventory. Traditional apparel retailers, by contrast, are more likely to see sharper, event-driven spikes – especially around key milestones like Black Friday.
The two apparel categories also differ in how shoppers spend their time once they’re in-store.
Traditional retailers see visit durations rise on Black Friday, as shoppers looking to restock their closets take time to browse and try on clothes. But during key December milestones like Super Saturday and the days leading up to Christmas, dwell times actually dip below average as shoppers focus on quick gift purchases rather than personal shopping.
Off-price retailers, on the other hand, sustain longer dwell times throughout most of the season. This suggests that many off-price shoppers are combining gift buying with taking advantage of seasonal prices to purchase clothing for themselves and their families. Only on Christmas Eve do visit durations to off-price retailers fall below average, as shoppers make their final dash for stocking stuffers.
Unsurprisingly, off-price retailers draw less affluent shoppers than traditional apparel chains. But during the holiday shopping season, both segments attract broader audiences than usual. Last December, the captured markets of both types of retailers included higher shares of middle- and lower-income consumers that may not typically splurge on new clothes – though as illustrated by the chart below, the shift was more pronounced for off-price retailers.
While off-price retailers have seen stronger foot traffic trends this year, the holidays remain a critical period for both segments. And by understanding shifts in consumer behavior, retailers across apparel categories can better tailor their strategies to capture demand:
For more data-driven apparel insights check out Placer.ai’s free industry trends tool.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Visits to DICK’S Sporting Goods remained below 2024 levels through most of 2025, but the year-over-year (YoY) gap has narrowed – improving from -6.0% in Q1 to -2.6% in Q3. This YoY visit gap is partly due to store closures: Over the past year, DICK’s has closed several locations, leading to a drop in its total unit count. And monthly data points to renewed momentum for Q4 – October visits climbed 2.2% YoY, marking the company’s strongest performance of the year and a promising sign for the holiday season.
DICK’s solid positioning ahead of the holidays is also supported by recent sales results. For the quarter ending August 2nd, 2025, comparable sales rose 5.0% YoY, driven primarily by a 4.1% increase in average ticket size and supported by a 0.9% uptick in transactions – with e-commerce once again outpacing overall company performance.
The retailer is also deepening its digital engagement through its Game Changer youth sports app, which last quarter reached 7.4 million unique active users. At the same time, DICK’S recent acquisition of Foot Locker opens new opportunities to drive in-person shopping growth, while its expanding House of Sport concept strengthens the brand’s experiential footprint.
As the all-important holiday season approaches, will DICK’S continue to grow its foot traffic? Or will inflation fatigue keep shoppers at home?
Follow Placer.ai's data driven retail analyses to find out what lies ahead for DICK’S.
Consumer sentiment has fallen to historic lows as financial strain and inflation fatigue take their toll. Yet some retail categories continue to see steady visit growth, and dollar stores are among the standouts.
We dove into the visit data for two major players in the space – Dollar Tree and Dollar General – to see how they are faring in 2025.
Dollar Tree and Dollar General are entering the final quarter of the year on the tails of consistent, meaningful visit growth, with visits to both chains elevated every quarter from Q1 2024 onward. These results are consistent with both chains’ reporting, with Dollar Tree’s Q2 2025 net sales up 12.3% YoY, and comp sales rising 6.5%. Dollar General delivered similarly steady growth, with Q2 2025 net sales up 5.1% while same-store sales grew 2.8%.
Monthly visits, like quarterly trends, were elevated, with a notable uptick in October. Dollar Tree’s YoY visits climbed from -0.1% in September to 2.8% in October, while Dollar General’s rose from 4.4% to 6.0% over the same period, likely driven by Halloween shopping and early seasonal momentum ahead of the holidays.
Both brands continue to focus on expanding their fleets, signalling that both Dollar Tree and Dollar General are confident that their value propositions will continue to resonate with shoppers.
Dollar Tree and Dollar General continue to grow, propelled by consumers’ ongoing prioritization of value and affordability. As the holiday season approaches, both retailers seem well-positioned to capture increased traffic and spending from cost-conscious shoppers.
For the most up-to-date retail insights, check out Placer.ai’s free tools.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Return-to-office (RTO) trends have been closely watched over the past few years, with relevant stakeholders trying to puzzle out the impact remote and hybrid work have had on business operations and worker performance. And while visits to office buildings, overall, remain below pre-pandemic levels, office recovery varies from city to city – reflecting the complex and nuanced nature of regional economic trends, workforce preferences, and industry-specific needs.
This white paper harnesses location analytics to explore office recovery in the country’s second-largest economy – Los Angeles. The first part of the report is based on an analysis of foot traffic data from Placer.ai’s Los Angeles Office Index – an index comprising 100 office buildings in LA (including several in the greater metro area). The second part of the report broadens the lens to analyze visits by local employees to points of interest (POIs) corresponding to four major LA-area office districts: Century City, Downtown LA, Santa Monica, and Culver City. The white paper examines the impact that return-to-work mandates have had on visits to office buildings, discovers which demographic groups are driving the RTO, and explores the connection between commute time and return-to-office rates.
The return to office in Los Angeles has consistently lagged behind other major cities, underperforming nationwide recovery levels since the pandemic ground in-office work to a virtual halt. Still, the city’s office buildings are seeing a steady increase in visits, with foot traffic tending to spike at the beginning of each year. This indicates that even though office visits in LA are still below national averages, they are on a steady growth trajectory – a promising sign for stakeholders in the city.
A closer examination of Los Angeles office buildings also shows that despite the overall lag, some top-performing buildings in the LA metro area are defying the odds. Visits to the 20 local office buildings with the narrowest Q2 2024 post-COVID visit gaps were down just 8.7% in June 2024 compared to January 2019 – significantly outperforming the nationwide average.
So while overall office recovery in the city is still behind nationwide trends, these top-performing buildings indicate an optimistic outlook for the city’s office spaces.
Diving into the demographics of visitors to LA’s top-performing office buildings reveals an important insight: these buildings are attracting younger workers. This cohort has shown a stronger preference for in-person work compared to their older colleagues.
Analyzing the buildings’ captured markets with psychographics from AGS: Panorama reveals that these buildings are attracting visitors from areas with larger shares of "Emerging Leaders" and "Young Coastal Technocrats" than the broader metro area.
"Emerging Leaders'' – upper-middle-class professionals in early stages of their careers – make up 20.3% of households in the trade areas feeding visits to these top-performing buildings, compared to 14.9% in the broader LA CBSA. Similarly, "Young Coastal Technocrats," young and highly educated professionals in tech and professional services, account for 14.7% of households driving visits to the top-performing buildings, compared to only 12.1% in the broader area.
The trend suggests that companies in these high-performing office buildings employ many early-career professionals eager to accelerate their careers and work in-person with colleagues and mentors. This is a positive sign for the future of the office market in the LA metro area, indicating that it is attractive to key demographic groups that are likely to drive future growth and innovation.
Over the past few years, the debate regarding return-to-office mandates has been a heated one. Will employees follow return-to-office requirements? Can companies enforce the return to office after offering remote and hybrid work options? Recent location analytics data suggests that, at least in the Los Angeles metro area, some return-to-office mandates have been effective.
Three major tech companies – Activision Blizzard, TikTok, and SNAP Inc. – recently made their return-to-office policies stricter. Activision mandated a full return to the office in January 2024. TikTok has also intensified its return-to-office policy while seeking to expand its office presence in the greater Los Angeles area. And SNAP Inc. required employees to return to the office earlier this year as a condition of continued employment.
Visitation patterns at each of these companies' respective headquarters suggest that their policies have directly impacted visit frequency. Since the beginning of the year, the share of repeat office visits (defined as two or more visits per week) has increased for all three locations. Activision saw its share of repeat office visits grow from 52.1% in H1 2023 to 61.4% in the same period of 2024. TikTok’s repeat visits grew from 49.5% to 61.0%, and SNAP’s repeat visits increased from 36.6% to 42.8%.
These numbers highlight how return-to-office policies can lead to noticeable changes in office visit patterns and offer a blueprint to other businesses looking to foster a stronger in-office workforce.
Los Angeles is the second-largest metro area in the country, with several distinct business districts across its sprawling landscape. And a closer look at four major office hubs in the greater LA area – Century City, Downtown LA, Santa Monica, and Culver City – highlights how the office recovery can vary, not just by city or demographic, but on a neighborhood level.
Weekday visits by local employees to all four analyzed business districts have rebounded significantly since 2020 – though each area has followed its own particular trajectory.
Culver City, home to major businesses including Sony Pictures and Disney Digital Network, saw the least pronounced drop in employee visits during the early days of the pandemic. And in Q2 2024, weekday visits by local workers were down just 18.4% compared to Q1 2019.
Century City, on the other hand, saw the most marked drop in local employee foot traffic as the pandemic set in. But the district’s recovery trajectory has also been the most dramatic – with a Q2 2024 visit gap of just 28.5%, smaller than Downtown LA’s 29.7% visit gap. Perhaps capitalizing on this momentum, Century City is expanding its business district with the addition of a major new office building, set to be completed in 2026 and serve as the headquarters for Creative Artists Agency. Santa Monica, for its part, finished off Q2 2024 with a 23.3% visit gap.
Century City stands out within the Los Angeles metropolitan area for its dramatic decline and subsequent resurgence in local employee foot traffic. And looking at another metric of office recovery – employee commute distance – further underscores the district’s remarkable comeback.
The share of employees commuting to Century City from three to seven miles away has nearly returned to pre-COVID levels – suggesting a normalization of commuting patterns by local workers living in the area. In H1 2019, 33.5% of workers in Century City commuted between 3 and 7 miles to work; in 2022, that number had dropped to 29.8%. But by 2024, the share of visitors making that commute had grown to 32.5% – much closer to pre-COVID numbers.
Similarly, the region’s trade area size, which had contracted significantly in the wake of the pandemic, bounced back significantly in 2024. This serves as another indication of Century City’s rebound, cementing Century City’s status as a key business hub within the Los Angeles metropolitan area.
Five years after the upheaval caused by the pandemic, office spaces are still changing. Although the Los Angeles area has taken longer to recover than other major cities, analyzing local visitation data shows significant potential for the city’s business areas. With young employees leading the return-to-office charge, the city is poised to keep driving its strong economy and adjust to an evolving office environment.
Retail media networks (RMNs) have cemented their roles as the future – and present – of advertising. These networks enable advertisers to promote products and services through a retailer’s online properties and physical stores, when consumers are close to the point-of-purchase and primed to buy.
Today, we take a closer look at two newcomers to the retail media space: Costco Wholesale and Wawa. Both chains have an online presence – but both also excel at in-store experiences, offering unique opportunities for consumer engagement and exposure to new products.
This white paper dives into the data to explore some of the key advantages Costco and Wawa bring to the retail media table – and examine how the retailers’ physical reach can best be leveraged to help advertising partners find new audiences.
Wawa and Costco, the latest additions to the growing number of companies with retail media networks, exhibit significant advertising potential. Both brands boast a wide reach and diverse customer base, and both have access to troves of customer data through membership and loyalty programs.
Foot traffic data confirms the robust offline positioning of the two retailers. In Q1 2024, year-over-year (YoY) visits to Costco and Wawa increased 9.5% and 7.5% respectively – showing that their in-store engagement is on a growth trajectory.
And since consumers tend to spend a lot more time in-store than they do on retailers’ websites, Costco’s and Wawa’s strong brick-and-mortar growth positions them especially well to help advertisers reach new customers. In Q1 2024, the average visits to Costco’s and Wawa’s physical stores lasted 37.4 and 11.4 minutes respectively – compared to just 6.7 and 4.6 minutes for the chains’ websites. These longer in-store dwell times can be harnessed to maximize ad exposure and offer partners more extended opportunities for meaningful interactions with customers. Partners can also analyze the behavior and preferences of the two chains’ growing visitor bases to craft targeted online campaigns.
Costco’s retail media network will tap into the on- and offline shopping habits of its staggering 74.5 million members to inform targeted advertising by partners. And the retailer’s tremendous reach offers a significant opportunity to engage customers in-store.
But while Costco is dominant in some areas of the country, other markets are led by competitors like Sam’s Club and BJ’s Wholesale Club. And advertisers looking to choose between competing RMNs or hone in on the areas where Costco is strongest can analyze Costco's performance and visit share – on a local or national level – to determine where to focus their efforts.
An analysis of the share of visits to wholesalers across the country reveals that Costco is the dominant wholesale membership club in much of the Western United States. But Costco also captures the largest share of wholesale club visits in many other major population centers, including important markets like New York, Chicago, Phoenix, and San Antonio. Costco’s widespread brick-and-mortar dominance offers prospective advertising partners a significant opportunity to connect with regional audiences in a wide array of key markets.
Another one of Costco’s key advantages as a retail media provider lies in its highly loyal and engaged audience. In May 2024, a whopping 41.4% of Costco’s visitors frequented the club at least twice during the month – compared to 36.6% for Sam’s Club and 36.0% for BJ’s Wholesale.
Moreover, Costco led in average visit duration compared to its competitors. In May 2024, customers spent an average of 37.1 minutes at Costco – surpassing even the impressive dwell times at Sam’s Club and BJ’s Wholesale Club.
YoY visits per location to Costco, too, were the highest of the analyzed wholesalers, all three of which saw YoY increases. These metrics further establish the wholesaler’s position as an effective retail media provider.
Even when foot traffic doesn't show a brand’s clear regional dominance, location analytics can reveal other metrics that signal its unique potential. Take the Richmond-Petersburg, VA, designated market area (DMA), for example. In May 2024, BJ’s Wholesale Club led the DMA with 41.2% of wholesale club visits, while Costco was a close second with 37.3% of visits.
But despite BJ’s lead in visit share, Costco's Richmond audience was more affluent. Costco's visitors came from trade areas with a median household income (HHI) of $93.2K/year, compared to $73.1K/year for Sam’s Club and $89.5K/year for BJ’s. Additionally, Costco drew a higher share of weekday visits than its counterparts.
Analyzing shopper habits and preferences across chains on a local level can provide crucial context for strategists working on media campaigns. Advertisers can partner with the brands most likely to attract consumers interested in their offerings, and identify where – and when – to focus their advertising efforts.
Convenience stores, or c-stores, are emerging as destinations in and of themselves – and their rising popularity among a wider-than-ever swath of consumers opens up significant opportunities in the retail advertising space.
Wawa is a relative newcomer to the world of retail media, after other c-stores like 7-Eleven and Casey’s launched their networks in 2022 and 2023. But despite coming a bit late to the party, the potential for Wawa’s Goose Media Network is significant – thanks to a cadre of highly loyal visitors who enjoy the physical shopping experience the c-store chain offers.
In May 2024, Wawa’s share of loyal visitors (defined as those who visited the chain at least twice in a month) was 60.1%. In contrast, other leading c-store chains operating in Wawa’s market area – QuickTrip and 7-Eleven, for example – saw loyalty rates of 56.0% and 47.9%, respectively, for the same period.
Additionally, Wawa visitors browsed the aisles longer than those at other convenience retailers. In May 2024, 39.9% of Wawa visitors stayed in-store for 10 minutes or longer, compared to 29.6% at QuickTrip and 25.7% at 7-Eleven.
Wawa's loyal customer base and longer visit durations make it a strong contender in the retail media space. By harnessing this high level of customer engagement, Wawa can draw in advertisers and develop targeted marketing strategies that resonate with its dedicated shoppers.
Wawa has been on an expansion roll over the past few years, with plans to open at least 280 stores over the next decade in North Carolina, Tennessee, Georgia, Alabama, Ohio, Indiana, and Kentucky. The chain has also been steadily increasing its footprint in Florida – between January 2019 and April 2024, Wawa grew from 167 Sunshine State locations to 280, with more to come.
And analyzing changes in Wawa’s visit share in one of Florida’s biggest markets – the Miami-Ft. Lauderdale DMA – shows how successful the chain’s local expansion has been. Between January 2019 and April 2024, Wawa more than doubled its category-wide visit share in the Miami area (i.e. the portion of total c-store visits in the DMA going to Wawa) – from 19.0% to nearly 40.0%.
A look at changes in Wawa’s Miami-Ft. Lauderdale trade area shows that the chain’s growing visit share has been driven by an expanding market and an increasingly diverse audience.
In April 2019, there were some 55 zip code tabulation areas (ZCTAs) in the Miami-Ft. Lauderdale DMA from which Wawa drew at least 3,000 visits per month. By April 2021, this figure grew to 96 – and by April 2024, it reached 129.
Over the same period, the share of “Family Union” households in Wawa’s local captured market – defined by the Experian: Mosaic dataset as families comprised of middle-income, blue collar workers – nearly doubled, growing from 7.4% in April 2019 to 14.4% in April 2024.
Retail media networks that make it easier to introduce shoppers to products and brands that are closely aligned with their preferences and habits offer a win-win-win for retailers, advertisers, and consumers alike. And Costco and Wawa are extremely well-positioned to make the most of this opportunity.
Everybody loves coffee. And with some 75% of American adults indulging in a cup of joe at least once a week, it’s no wonder the industry is constantly on an upswing.
In early 2024, year-over-year (YoY) visits to coffee chains increased nationwide – with every state in the continental U.S. experiencing year-over-year (YoY) coffee visit growth.
The most substantial foot traffic boosts were seen in smaller markets like Oklahoma (19.4%), Wyoming (19.3%), and Arkansas (16.9%), where expansions may have a more substantial impact on statewide industry growth. But the nation’s largest coffee markets, including Texas (10.9%), California (4.2%), Florida (4.2%), and New York (3.5%), also experienced significant YoY upticks.
The nation’s coffee visit growth is being fueled, in large part, by chain expansions: Major coffee players are leaning into growing demand by steadily increasing their footprints. And a look at per-location foot traffic trends shows that by and large, they are doing so without significantly diluting visitation to existing stores.
On an industry-wide level, visits to coffee chains increased 5.1% YoY during the first five months of 2024. And over the same period, the average number of visits to each individual coffee location declined just slightly by 0.6% – meaning that individual stores drew just about the same amount of foot traffic as they did in 2023.
Drilling down into chain-level data shows some variation between brands. Dutch Bros., BIGGBY COFFEE and Dunkin’ all saw significant chain-wide visit boosts, accompanied by minor increases in their average number of visits per location.
Starbucks, for its part, which reported a YoY decline in U.S. sales for Q2 2024, maintained a small lag in visits per location. But given the coffee leader’s massive footprint – some 16,600 stores nationwide – its ability to expand while avoiding more significant dilution of individual store performance shows that Starbucks’ growth is meeting robust demand.
What is driving the coffee industry’s remarkable category-wide growth? And who are the customers behind it? This white paper dives into the data to explore key factors driving foot traffic to leading coffee chains in early 2024. The report explores the demographic and psychographic characteristics of visitors to major players in the coffee space and examines strategies brands can use to make the most of the opportunity presented by a thriving industry.
One factor shaping the surge in coffee visit growth is the slow-but-sure return-to-office (RTO). Hybrid work may be the post-COVID new normal – but RTO mandates and WFH fatigue have led to steady increases in office foot traffic over the past year. And in some major hubs – including New York and Miami – office visits are back to more than 80.0% of what they were pre-pandemic.
A look at shifting Starbucks visitation patterns shows that customer journeys and behavior increasingly reflect those of office-goers. In April and May 2022, for example, 18.6% of Starbucks visitors proceeded to their workplace immediately following their coffee stop – but by 2024, this share shot up to 21.0%.
Over the same period, the percentage of early morning (7:00 to 10:00 AM) Starbucks visits lasting less than 10 minutes also increased significantly – from 64.3% in 2022 to 68.7% in 2024. More customers are picking up their coffee on the go – many of them on the way to work – rather than settling down to enjoy it on-site.
Dunkin’ is another chain that is benefiting from consumers on the go. Examining the coffee giant’s performance across major regional markets – those where the chain maintains a significant presence – reveals a strong correlation between the share of Dunkin’ visits in each state lasting less than five minutes and the chain’s local YoY trajectory.
In Wisconsin, for example, 50.9% of visits to Dunkin’ between January and May 2024 lasted less than five minutes. And Wisconsin also saw the most impressive YoY visit growth (5.9%). Illinois, Ohio, Maine, and Connecticut followed similar patterns, with high shares of very short visits and strong YoY showings.
On the other end of the spectrum lay Tennessee, Alabama, and Florida, where very short visits accounted for a low share of the chain’s statewide total – under 40.% – and where visits declined YoY.
Dunkin’s success with very short visits may be driven in part by its popular app, which makes it easy for harried customers to place their order online and save time in-store. And this is good news indeed for the coffee leader – since customers using the app also tend to generate bigger tickets.
Dutch Bros.’ meteoric rise has been fueled, in part, by its appeal to younger audiences. Recently ranked as Gen Z’s favorite quick-service restaurant, the rapidly-expanding coffee chain sets itself apart with a strong brand identity built on cultivating a positive, friendly customer experience.
And Dutch Bros.’ people-centered approach is resonating especially well with singles – including young adults living alone – who may particularly appreciate the chain’s community atmosphere.
Analyzing the relative performance of Dutch Bros.’ locations across metro areas – focusing on regions where the chain has a strong local presence – shows that it performs best in areas with plenty of singles. Indeed, the share of one-person households in Dutch Bros.’ local captured markets is very strongly correlated with the coffee brand’s CBSA-level YoY per-location visit performance. Areas with higher concentrations of one-person households saw significantly more YoY visit growth in the first part of 2024. (A chain’s captured market is obtained by weighting each Census Block Group (CBG) in its trade area according to the CBG’s share of visits to the chain – and so reflects the population that actually visits the chain in practice).
The share of one-person households in Dutch Bros.’ Tucson, AZ captured market, for example, stands at 33.4% – well above the nationwide baseline of 27.5%. And between January and May 2024, Tucson-area Dutch Bros. saw a 6.0% increase in the average number of visits per location. Tulsa, OK, Medford, OR, and Oklahoma City, OK – which also feature high shares of one-person households (over 30.0%) – similarly saw per-location visit increases ranging from 3.6% - 7.0%. On the flip side, Fresno, CA, Las Vegas-Henderson-Paradise, NV, and San Antonio-New Braunfels, TX, which feature lower-than-average shares of single-person households, saw YoY per-location visit declines ranging from 1.5%-9.5%.
As Dutch Bros. forges ahead with its planned expansions, it may benefit from doubling down on this trends and focusing its development efforts on markets with higher-than-average shares of one-person households – such as university towns or urban areas with lots of young professionals.
Michigan-based BIGGBY COFFEE is another java winner in expansion mode. With a growth strategy focused on emerging markets with less brand saturation, BIGGBY has been setting its sights on small towns and rural areas throughout the Midwest and South. Though the chain does have locations in bigger cities like Detroit and Cincinnati, some of its most significant markets are in smaller population centers.
And a look at the captured markets of BIGGBY’s 20 top-performing locations in early 2024 shows that they are significantly over-indexed for suburban consumers – both compared to BIGGBY as a whole and compared to nationwide baselines. (Top-performing locations are defined as those that experienced the greatest YoY visit growth between January and May 2024).
“Suburban Boomers”, for example – a Spatial.ai: PersonaLive segment encompassing middle-class empty-nesters living in suburbs – comprised 10.6% of BIGGBY’s top captured markets in early 2024, compared to just 6.6% for BIGGBY’s overall. (The nationwide baseline for Suburban Boomers is even lower – 4.4%.) And Upper Diverse Suburban Families – a segment made up of upper-middle-class suburbanites – accounted for 9.6% of the captured markets of BIGGBY’s 20 top locations, compared to just 7.2% for BIGGBY’s as a whole, and 8.3% nationwide.
Coffee has long been one of America’s favorite beverages. And java chains that offer consumers an enjoyable, affordable way to splurge are expanding both their footprints and their audiences. By leaning into shifting work routines and catering to customers’ varying habits and preferences, major coffee players like Starbucks, Dunkin’, Dutch Bros., and BIGGBY COFFEE are continuing to thrive.
