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About the Mall Index: The Index analyzes data from 100 top-tier indoor malls, 100 open-air shopping centers (not including outlet malls) and 100 outlet malls across the country, in both urban and suburban areas. Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the country.
In April 2024, YoY mall visits slowed following two months of positive visit growth. For Indoor Malls, the decline was marginal – and Open-Air Shopping Centers saw visits remain on par with last year’s levels. But Outlet Malls saw a significant drop of 6.5% in visits.
Although at first glance this slowdown may suggest a resurgence of the retail challenges that plagued much of 2022 and 2023, a deeper dive into weekly visit trends paints a much rosier picture.
Indoor Malls and Open-Air Shopping Centers experienced robust YoY visit increases every week of April 2024 and into May, with the sole exception of the week of April 8th. This isolated drop appears to be due to a calendar discrepancy: In 2023, Easter fell on April 9th, while in 2024, the holiday fell on March 31st. So the week of April 8th, 2024 is being compared to the week immediately after the holiday (including Easter Monday) when malls likely experienced heightened activity due to gift returns and pent-up demand following holiday store closures. Though Easter Monday isn’t an official holiday in the U.S., many people likely take the day off – giving them more time to hit the stores.
Outlet Malls, which saw a steeper decline during the week of April 8th, appear to have been particularly impacted by the Easter calendar difference – shoppers may be especially likely to make the trek to an outlet mall on a holiday weekend, or on Easter Monday. But Outlet Malls also saw their positive momentum quickly recover.
The continued rise in weekly YoY mall visits signals continued retail strength into the spring of 2024.
Holiday retail foot traffic is typically characterized by two main spikes: a pre-holiday visit spike evident in the days preceding the holiday, and a post-holiday uptick driven largely by gift returns and pent-up demand after stores reopen. The Monday after Easter follows this pattern – and comparing this year’s post-Easter visit spike to the one observed in 2023 provides further evidence of the category’s resilience.
On Monday, April 1st, 2024 – the day after Easter – Indoor Malls, Open-Air Shopping Centers, and Outlet Malls all drew significantly more visits than on an average Monday. And this year’s post-Easter visit spikes – ranging from 22.5% to 27.8% – were even more impressive than last year’s. Outlet Malls, which may be more likely to draw visitors on the day after Easter, saw the biggest post-Easter visit spikes.
All three mall types also saw more absolute visits this year on the day after Easter than they did in 2023 – with April 1st, 2024 foot traffic to Indoor Malls, Open-Air Shopping Centers, and Outlet Malls up 8.7%, 12.3%, and 6.7%, respectively, compared to April 10th, 2023.
Weekly YoY visit data and post-Easter foot traffic trends show that malls remain on an upward trajectory. As inflation continues to ease, malls may regain some leverage and can potentially attract crowds more readily than they did in 2023.
For more data-driven retail insights, visit our blog at placer.ai.
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Off-price apparel chains continue to drive traffic in 2024. We dove into the latest location analytics for four of the largest brands – T.J. Maxx, Marshalls, Ross Dress for Less, and Burlington – to take a closer look at these retailers’ foot traffic growth and evolving visitor bases.
The off-price sector started off 2024 strong, with the four off-price leaders – T.J. Maxx, Marshalls (both owned by TJX Companies), Ross Dress for Less, and Burlington – consistently outperforming the wider non-off-price apparel segment. YoY visits to the four brands were also mostly positive for the period analyzed, in part thanks to the companies’ ongoing expansions.
Diving into the demographic composition of the four chains’ trade areas reveals that there are many formulas for success in the off-price space. And while some companies have found success by attracting families looking to stretch their budgets, others are growing their visits by drawing singles looking to stock up on the latest styles without breaking the bank.
T.J. Maxx and Marshalls – where YoY Q1 2024 visits grew 8.9% and 7.9%, respectively – both have relatively large shares of one-person households in their trade areas. Members of these one-person households are typically younger – often belonging to the coveted Gen-Z demographic – and TJX C.E.O. Ernie Herrman has emphasized the company’s success among this audience segment as an important growth driver.
Meanwhile, the 1.1% YoY increase in overall visits for Ross Dress for Less in Q1 2024 seems driven by the chain’s popularity among families – 28.4% of the chain’s captured market consists of households with children. And Burlington achieved its Q1 7.6% YoY visit growth by appealing to both demographics.
It seems, then, that each off-price leader has found a different formula for success by catering to a unique demographic mix.
Over the last several months, off-price apparel chains have outperformed traditional apparel retailers in YoY visits as they expand their real estate footprints. Taking on new territory, off-price retailers drive visits from a unique mix of households with children and singles.
For more data-driven retail insights, visit Placer.ai.
As visits to Superstores continue to rise, we analyzed recent foot traffic data for Walmart, Target, Costco Wholesale, Sam’s Club, and BJ’s Wholesale Club and dove into Walmart’s Q1 2024 regional performance.
Wholesale chains – which receive about 20% of all visits to Walmart, Target, Costco Wholesale, Sam’s Club (owned by Walmart), and BJ’s Wholesale Club – generally outperformed classic superstore banners Target and Walmart during the first four months of the year. Visits to all three wholesale clubs analyzed were up every month on a year-over-year (YoY) basis, with Costco maintaining its lead in the space. Some of the success of wholesale clubs may be due to the makeup of their visitor base – Costco, Sam’s Club, and BJ’s tend to serve a large share of consumers from family households, and these may be opting for more buying in bulk in an effort to stretch budgets.
But visits to more classic superstores are also heating up – following a muted performance in January, when an arctic blast kept many at home, foot traffic to Target grew YoY in February, March, and April.
Walmart also experienced visit growth for most of the period, despite the slight dip in April due to calendar shifts: Visits for the superstore giant dropped 8.5% in YoY for the week of April 1st - 8th 2024 compared to the traffic surges of Easter week 2023 (April 3rd - 9th 2023), impacting the overall monthly numbers, but visits returned to growth during the last two weeks of April (4.3% and 4.0% YoY, respectively, for the weeks of April 15th - 21st and 22nd -28th).
And while Walmart’s growth may not be quite as impressive as that of smaller superstores, the company has retained its position as the largest retailer in the U.S. Nationwide, the Walmart banner receives over 60% of all visits to Target, Walmart, Costco, Sam’s Club, and BJ’s, and in most of the south, the superstore’s relative visit share exceeds 70%. In a handful of states – including the retailer’s home state of Arkansas along with Mississippi, Kentucky, West Virginia, and Wyoming – 4 out of every 5 visits to the five superstore chains analyzed go to Walmart.
And even as Walmart optimizes its fleet, analyzing the retailer’s Q1 2024 YoY visit increases by region reveals pockets of major growth throughout the country. In addition to the 2-5% traffic increases across most of the South – where the retailer already dominates the superstore space – Walmart is also posting impressive visit increases in the Northeast, Midwest, and Northwest, with the strongest growth in Minnesota, Wyoming, and the Dakotas.
As budget-strapped consumers continue looking for bargains, the legacy retail giant may still have room to grow even larger in 2024.
Superstore and wholesale club visits are on the rise as U.S. shoppers continue to defy predictions of a consumer spending slowdown while still looking for ways to stretch their budgets.
Will these trends continue as the year progresses?
Visit placer.ai to find out.
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Discount & Dollar Stores have become an important part of the wider retail landscape over the past couple of years, and location intelligence indicates that the category is continuing to gain momentum in 2024. We dove into the data for Dollar General, Dollar Tree, and Family Dollar to understand how these banners are performing and analyze the regional reach of each chain.
Recent visitation data for the major Discount & Dollar Store banners indicates that the category is still on the rise: Monthly visits to both Dollar General and Dollar Tree grew year-over-year (YoY) between December 2023 and March 2024. Dollar Tree-owned Family Dollar – which recently announced the closure of 1000 stores over the next couple of years – also saw its YoY traffic grow in February and March.
With the exception of the week of April 1st 2024 – when the Easter calendar shift caused a regular week in 2024 to be compared to the week of Easter in 2023 – visitation trends remained positive in April, highlighting the ongoing strength of the Discount & Dollar Store category. Even Family Dollar – which has already begun to close stores – saw its numbers remain on par with last year’s visit levels, indicating the ongoing demand for value-priced goods in 2024.
Looking at the Q1 2024 state-by-state relative visit share of the three chains – Dollar General, Dollar Tree, or Family Dollar – reveals some clear regional differences in consumer preferences across states.
Dollar Tree was more popular in the West, with the Dollar Tree brand leading in most western states and the company’s Family Dollar banner receiving the plurality of visits in Wyoming. Dollar Tree was also the most-visited chain in several states on the East Coast, including Maryland, New Jersey, Connecticut, and Massachusetts.
Dollar General, meanwhile, received the majority or plurality of the visit share in the rest of the country.
But although Dollar General does receive a majority of the combined Dollar General, Dollar Tree, and Family Dollar visit share nationwide, the Discount & Dollar Store category does not conform to a “winner-take-all” model. In many states, Dollar Tree’s visit share is just slightly lower than that of Dollar General.
In New York, for example, where Dollar General received 44.6% of the combined visit share in Q1 2024, 38.1% of visits in the same period went to Dollar Tree. And in Florida, where 44.2% of the combined visits to the three banners went to Dollar General, 38.2% of visits went to Dollar Tree. It seems, then, that even in states where Dollar General takes the lead, there is plenty of Discount & Dollar Store demand to sustain multiple players in the space.
Early 2024 data suggests that the Discount & Dollar Store sector is not slowing down any time soon. What will the rest of the year have in store for the space?
Visit placer.ai to find out.
Equinox hit the news this week as they rolled out a new $40,000 per year longevity membership called “Optimize by Equinox.” This program promises to provide a personalized health plan of action that includes personal training, nutrition, sleep coaching, and massage therapy. There will also be biomarker testing in partnership with Function Health and fitness testing. New York City and Highland Park, Texas are the pioneering locations for this program, with more to come. Placer took a look at the Highland Park location as well as one on Greenwich Ave in New York City. The Highland Park location has shown extraordinary year-over-year growth, with each month of the year showing increases compared to the prior year. The New York City location is a bit more mixed but had a strong showing year-over-year last fall and at the beginning of 2024.
A 2023 survey by A/B Consulting and Maveron VC suggested that almost half (46%) of people earning over $250,000 would spend the majority of their discretionary income on trying to improve health and longevity, compared to only 34% of people earning under $50,000. Bryan Johnson is a tech millionaire who is often in the press with his latest experiments at reversing aging. From routine MRIs to frequent sampling of bodily fluids, he is a rare example of what one might do to try to live forever if one had nearly unlimited means to do so. While not all of us have millions to spend on unlocking the secrets to the fountain of youth, there’s no doubt that wellness and longevity are top of mind for many people, be it endeavoring to walk 10,000 steps a day or aiming for a rainbow diet. Looking at Equinox in Highland Park in Dallas, TX we see that indeed, this wealthy enclave is an apt location to pioneer this longevity offering. In the true trade area capturing 70% of visits, more than 3 in 10 have a household income exceeding $200K.
The Spatial.ai PersonaLive dataset further cements the fact that the top visitor segments are a group with higher-than-average discretionary incomes, such as Young Professionals, Educated Urbanites, Sunset Boomers, and Ultra Wealthy Families.
Additional data from the AGS Behavior & Attitudes dataset indicates that among those living in trade areas comprising 70% of visits to the Highland Park Equinox, many are indeed health-oriented, over-indexing on behaviors such as exercising (index 122), being yoga enthusiasts (index 168), and utilizing mobile app fitness trackers (index 160). However, they tend to under-index on getting regular medical checkups (index 86) - which is exactly where Optimize could fit in with its frequent testing and personalized approach. In addition, this particular location might want to take advantage of the clamor for pedicures (index 137) and manicures (index 147) and consider increased retail media network exposure due to enthusiasm for health info from TV (index 159).
Of all the specialty retail sectors, baby has been one of the most interesting to watch over the past few years for a few reasons. The industry is closely tied to a specific consumer life stage, and the CDC recently reported that the birth rate in the United States declined 2% in 2023, reaching the lowest rate recorded. If fewer consumers enter the family formation life stage, or have fewer children, the pool of potential visitors for retailers to draw from slowly dries up. The industry also faced massive disruption over the past year with the bankruptcy of Bed Bath & Beyond and the shuttering of its buybuy Baby chain last summer. The buybuy Baby closure marked the end of the large specialty baby chain sector in the retail industry, with the category facing the bifurcation of sales and traffic between big box retailers + Amazon and small independent specialty retailers.
Still, there have been some signs of life for baby-based retail despite the headwinds. Babylist, a popular online registry tool, launched its first brick-and-mortar outpost in Los Angeles last year. Buybuy Baby’s new owners reopened 11 locations in late 2023, concentrated in New England and the Mid-Atlantic. Then, in March, Kohl’s announced its partnership with WHP Global to bring Babies“R”Us to its stores. The Babies“R”Us shop-in-shop format receives a lot of positive momentum from both the Sephora at Kohl's partnership as well as the Toys“R”Us & Macy’s partnership; both predecessor collaborations have been rolled out to a majority, if not all, doors.
This week, we learned of the 200 initial locations receiving the Babies“R”Us (BRU) concept this summer, which will receive a wide assortment of hardgoods and softgoods, and be positioned next to the children’s apparel department. This new partnership is no doubt a continuation of Kohl’s strategy to attract and retain younger visitors, and the Babies“R”Us model can hopefully help the retailer hold onto Sephora shoppers as they enter the family formation period. Another likely goal is to steal some market share away from the mass merchants dominating in baby and lure some former buybuy Baby shoppers.
According to Placer.ai data, The Babies“R”Us + Kohl’s locations performed similarly to the total Kohl’s chain in 2024, with both chains showing visits down 23% year-over-year. The Babies“R”Us + Kohl’s locations do have a slightly higher visitor median household income of $84k compared to the total chain at $81K, which supports the notion that the Sephora & Babies“R”Us partnerships are meant to bring premium offerings to the typical store.
The partnership launch, as mentioned above, is a clear offensive move to capture some of the former buybuy Baby business in the areas where the locations did not reopen. Using Placer’s location analytics, we compared a national subset of 16 former buybuy Baby locations to the newly announced Babies”R”Us + Kohl’s locations. Looking at the visit demographics between the Kohl’s locations in the first four months of 2024 and the former buybuy Baby locations in 2023, it’s clear that Kohl’s attracts a suburban family and more mature consumer base, as where buybuy Baby locations were a stronghold with young urban singles and young professionals. Kohl’s may have an opportunity to attract new or existing grandparents to the partner stores, but will need to use the Sephora angle to attract younger consumers who may also be looking to start a family in the next few years.
Kohl’s is also betting big on the East Coast, with a number of partnership stores located in New York, New Jersey, Pennsylvania and Massachusetts. A few of these locations are in direct competition with the newly reopened buybuy Baby locations and will create some fascinating local competition. In the Boston metro area, there are both a Kohl’s and buybuy Baby location within 9 miles of each other but have local differences that may benefit Kohl’s entry into the market. Kohl’s has a median household income of about $30k more than visits to buybuy Baby and also captures more loyalty, with more loyal visits than buybuy Baby throughout the first four months of 2024.
This particular Kohl’s location has a smaller disparity to buybuy Baby in attracting young professionals, but it also attracts wealthier and more mature visitors that once again may translate into attracting parents and grandparents. 22% of buybuy Baby’s trade area overlaps with Kohl’s and the two share 11 square miles of overlapping trade area, so it will be interesting to see how Kohl’s can pull visits away from the competition.
As 2024 progresses, Kohl’s opens its partnership locations, baby retail will hopefully find its footing and provide retail solutions for potential and new parents. E-commerce has filled the void for baby registry services, but brick-and-mortar retail still holds a lot of importance for parents. Baby specialty retail is essential to the success of baby products and brands, and there is a lot of white space opportunity in the category for retailers to emerge to take share. Consumers, even if there are fewer of them, need experiences and solutions provided by retailers, and baby retail is a cautionary, but optimistic tale for other specialty sectors for the remainder of the year.
The pandemic and economic headwinds that marked the past few years presented the multi-billion dollar hotel industry with significant challenges. But five years later, the industry is rallying – and some hotel segments are showing significant growth.
This white paper delves into location analytics across six major hotel categories – Luxury Hotels, Upper Upscale Hotels, Upscale Hotels, Upper Midscale Hotels, Midscale Hotels, and Economy Hotels – to explore the current state of the American hospitality market. The report examines changes in guest behavior, personas, and characteristics and looks at factors driving current visitation trends.
Overall, visits to hotels were 4.3% lower in Q2 2024 than in Q2 2019 (pre-pandemic). But this metric only tells part of the story. A deeper dive into the data shows that each hotel tier has been on a more nuanced recovery trajectory.
Economy chains – those offering the most basic accommodations at the lowest prices – saw visits down 24.6% in Q2 2024 compared to pre-pandemic – likely due in part to hotel closures that have plagued the tier in recent years. Though these chains were initially less impacted by the pandemic, they were dealt a significant blow by inflation – and have seen visits decline over the past three years. As hotels that cater to the most price-sensitive guests, these chains are particularly vulnerable to rising costs, and the first to suffer when consumer confidence takes a hit.
Luxury Hotels, on the other hand, have seen accelerated visit growth over the past year – and have succeeded in closing their pre-pandemic visit gap. Upscale chains, too, saw Q2 2024 visits on par with Q2 2019 levels. As tiers that serve wealthier guests with more disposable income, Luxury and Upscale Hotels are continuing to thrive in the face of headwinds.
But it is the Upper Midscale level – a tier that includes brands like Trademark Collection by Wyndham, Fairfield by Marriott, Holiday Inn Express by IHG Hotels & Resorts, and Hampton by Hilton – that has experienced the most robust visit growth compared to pre-pandemic. In Q2 2024, Upper Midscale Hotels drew 3.5% more visits than in Q2 2019. And during last year’s peak season (Q3 2023), Upper Midscale hotels saw the biggest visit boost of any analyzed tier.
As mid-range hotels that still offer a broad range of amenities, Upper Midscale chains strike a balance between indulgence and affordability. And perhaps unsurprisingly, hotel operators have been investing in this tier: In Q4 2023, Upper Midscale Hotels had the highest project count of any tier in the U.S. hotel construction and renovation pipeline.
The shift in favor of Upper Midscale Hotels and away from Economy chains is also evident when analyzing changes in relative visit share among the six hotel categories.
Upper Midscale hotels have always been major players: In H1 2019 they drew 28.7% of overall hotel visits – the most of any tier. But by H1 2024, their share of visits increased to 31.2%. Upscale Hotels – the second-largest tier – also saw their visit share increase, from 24.8% to 26.1%.
Meanwhile, Economy, Midscale, and Upper Upscale Hotels saw drops in visit share – with Economy chains, unsurprisingly, seeing the biggest decline. Luxury Hotels, for their parts, held firmly onto their piece of the pie, drawing 2.8% of visits in H1 2024.
Who are the visitors fueling the Upper Midscale visit revival? This next section explores shifts in visitor demographics to four Upper Midscale chains that are outperforming pre-pandemic visit levels: Trademark Collection by Wyndham, Holiday Inn Express by IHG Hotels & Resorts, Fairfield by Marriott, and Hampton by Hilton.
Analyzing the captured markets* of the four chains with demographics from STI: Popstats (2023) shows variance in the relative affluence of their visitor bases.
Fairfield by Marriott drew visitors from areas with a median household income (HHI) of $84.0K in H1 2024, well above the nationwide average of $76.1K. Hampton by Hilton and Trademark Collection by Wyndham, for their parts, drew guests from areas with respective HHIs of $79.6K and $78.5K – just above the nationwide average. Meanwhile, Holiday Inn Express by IHG Hotels & Resorts drew visitors from areas below the nationwide average.
But all four brands saw increases in the median HHIs of their captured markets over the past five years. This provides a further indication that it is wealthier consumers – those who have had to cut back less in the face of inflation – who are driving hotel recovery in 2024.
(*A chain’s captured market is obtained by weighting each Census Block Group (CBG) in its trade area according to the CBG’s share of visits to the chain – and so reflects the population that actually visits the chain in practice.)
Much of the Upper Midscale visit growth is being driven by chain expansion. But in some areas of the country, the average number of visits to individual hotel locations is also on the rise – highlighting especially robust growth potential.
Analyzing visits to existing Upper Midscale chains in four metropolitan areas with booming tourism industries – Salt Lake City, UT, Palm Bay, FL, San Diego, CA, and Richmond, VA – shows that these markets feature robust untapped demand.
Utah, for example, has emerged as a tourist hotspot in recent years – with millions of visitors flocking each year to local destinations like Salt Lake City to see the sights and take in the great outdoors. And Upper Midscale hotels in the region are reaping the benefits. In H1 2024, the overall number of visits to Upper Midscale chains in Salt Lake City was 69.4% higher than in H1 2019. Though some of this increase can be attributed to local chain expansion, the average number of visits to each individual Upper Midscale location in the area also rose by 12.5% over the same period.
Palm Bay, FL (the Space Coast) – another tourist favorite – is experiencing a similar trend. Between H1 2019 and H1 2024, overall visits to local Upper Midscale hotel chains grew by 36.4% – while the average number of visits per location increased a substantial 16.9%. Given this strong demand, it may come as no surprise that the area is undergoing a hotel construction boom. Upper Midscale hotels in other areas with flourishing tourism sectors, like San Diego, CA and Richmond, VA, are seeing similar trends, with increases in both overall visits and and in the average number of visits per location.
Though Economy chains have underperformed versus other categories in recent years, the tier does feature some bright spots. Some extended-stay brands in the Economy tier – hotels with perks and amenities that cater to the needs of longer-stay travelers – are succeeding despite category headwinds.
Choice Hotels’ portfolio, for example, includes WoodSpring Suites, an Economy chain offering affordable extended-stay accommodations in 35 states. In H1 2024, the chain drew 7.7% more visits than in the first half of 2019 – even as the wider Economy sector continued to languish. InTown Suites, another Economy extended stay chain, saw visits increase by 8.9% over the same period.
And location intelligence shows that the success of these two chains is likely being driven, in part, by their growing appeal to young, well-educated professionals. In H1 2019, households belonging to Spatial.ai: PersonaLive’s “Young Professionals” segment made up 9.6% of WoodSpring Suites’ captured market. But by H1 2024, the share of this group jumped dramatically to 13.3%. At the same time, InTown Suites saw its share of Young Professionals increase from 12.0% to 13.4%.
Whether due to an affinity for prolonged “workcations” (so-called “bleisure” excursions) or an embrace of super-commuting, younger guests have emerged as key drivers of growth for the extended stay segment. And by offering low–cost accommodations that meet the needs of these travelers, Economy chains can continue to grow their share of the pie.
The hospitality industry recovery continues – led by Upper Midscale Hotels, which offer elevated experiences that don’t break the bank. But today’s market has room for other tiers as well. By keeping abreast of local visitation patterns and changing consumer profiles, hotels across chain scales can personalize the visitor experience and drive customer satisfaction.
The past few years have provided the tourism sector with a multitude of headwinds, from pandemic-induced lockdowns to persistent inflation and a rise in extreme weather events. But despite these challenges, people are more excited than ever to travel – more than half of respondents to a recent survey are planning on increasing their travel budgets in the coming months.
And while revenge travel to overseas destinations is still very much alive and well, the often high costs associated with traveling abroad are shaping the way people choose to travel. Domestic travel and tourism are seeing significant growth as more affordable alternatives.
This white paper takes a closer look at two of the most popular domestic tourism destinations in the country – New York City and Los Angeles. Over the past year, both cities have continued to be leading tourism hotspots, offering a wealth of attractions for visitors. What does tourism to these two cities look like in 2024, and what has changed since before the pandemic? How have inflation and rising airfare prices affected the demographics and psychographics of visitors to these major hubs?
Analyzing the distribution of domestic tourists across CBSAs nationwide from May 2023 to April 2024 reveals New York and Los Angeles to be two of the nation’s most popular destinations. (Tourists include overnight visitors staying in a given CBSA for up to 31 days).
The New York-Newark-Jersey City, NY-NJ-PA metro area drew the largest share of domestic tourists of any CBSA during the analyzed period (2.7%), followed closely by the Los Angeles-Long Beach-Anaheim, CA CBSA (2.5%). Other domestic tourism hotspots included Orlando-Kissimmee-Sanford, FL (tied for second place with 2.5% of visitors), Dallas-Fort Worth-Arlington, TX (1.9%), Las Vegas-Henderson-Paradise, NV (1.8%), Miami-Fort Lauderdale-Pompano Beach, FL (1.8%), and Chicago-Naperville, Elgin, IL-IN-WI (1.6%).
The Big Apple. The City That Never Sleeps. Empire City. Whatever it’s called, New York City remains one of the most well-known tourist destinations in the world. And for many Americans, New York is the perfect place for an extended weekend getaway – or for a multi-day excursion to see the sights.
But where do these NYC-bound vacationers come from? Diving into the data on the origin of visitors making medium-length trips to New York City (three to seven nights) reveals that increasingly, these domestic tourists are coming from nearby metro areas.
Between 2018-2019 and 2023-2024, for example, the number of tourists visiting New York City from the Philadelphia metro area increased by 19.2%.
The number of tourists coming from the Boston and Washington, D.C metro areas, and from the New York CBSA itself (New York-Newark-Jersey City, NY-NJ-PA) also increased over the same period.
Meanwhile, further-away CBSAs like San Francisco-Oakland-Berkeley, CA, Atlanta-Sandy Springs-Alpharetta, GA, and Miami-Fort Lauderdale-Pompano Beach, FL fed fewer tourists to NYC in 2023-2024 than they did pre-pandemic. It seems that residents of these more distant metro areas are opting for vacation destinations closer to home to avoid the high costs of air travel.
Diving even deeper into the characteristics of visitors taking medium-length trips to New York City reveals another demographic shift: Tourists staying between three and seven nights in the Big Apple are skewing younger.
Between 2018-2019 and 2023-2024, the share of visitors to New York City from areas with median ages under 30 grew from 2.1% to 4.5%. Meanwhile, the share of visitors from areas with median ages between 31 and 40 increased from 34.3% to 37.7%.
The impact of this trend is already being felt in the Big Apple, with The Broadway League reporting that the average age of audiences to its shows during the 2022- 2023 season was the youngest it had been in 20 seasons.
The shift towards younger tourists can also be seen when examining the psychographic makeup of visitors to popular attractions in New York City. Analyzing the captured markets of major NYC landmarks with data from Spatial.ai’s PersonaLive dataset reveals an increase in households belonging to the “Educated Urbanites” segment between 2018-2019 and 2023-2024.
These well-educated, young singles are increasingly visiting iconic NYC venues such as the Whitney Museum of American Art, The Metropolitan Museum of Art, The American Museum of Natural History, and the Statue of Liberty. This shift highlights the growing popularity of these attractions among young, educated singles, reflecting a broader trend of increased domestic tourism among this demographic.
New York City’s tourism sector is adapting to meet the changing needs of travelers, fueled increasingly by younger visitors who may be unable to take a costly international vacation. How have travel patterns to Los Angeles changed in response to increasing travel costs?
While New York City is the East Coast’s tourism hotspot, Los Angeles takes center stage on the West Coast. And as overseas travel has become increasingly out of reach for Americans with less discretionary income, the share of domestic tourists originating from areas with lower HHIs has risen.
Before the pandemic, 57.6% of visitors to LA came from affluent areas with median household incomes (HHIs) of over $90K/year. But by 2023-2024, this share decreased to 50.7%. Over the same period, the share of visitors from areas with median HHIs between $41K and $60K increased from 9.7% to 12.5%, while the share of visitors from areas with HHIs between $61K and $90K rose from 32.1% to 35.8%.
Diving into the psychographic makeup of visitors to popular Los Angeles attractions – Universal Studios Hollywood, Disneyland California, the Santa Monica Pier, and Griffith Observatory – also reflects the above-mentioned shift in HHI. The captured markets of these attractions had higher shares of middle-income households belonging to the “Family Union” psychographic segment in 2023-2024 than in 2018-2019.
Experian: Mosaic defines this segment as “middle income, middle-aged families living in homes supported by solid blue-collar occupations.” Pre-pandemic, 16.0% of visitors to Universal Studios Hollywood came from trade areas with high shares of “Family Union” households. This number jumped to 18.8% over the past year. A similar trend occurred at Disneyland, Santa Monica Pier, and Griffith Observatory.
And like in New York City, growing numbers of visitors to Los Angeles appear to be coming from nearby areas. Between 2018-2019 and 2023-2024, the share of in-state visitors to major Los Angeles attractions increased substantially – as people likely sought to cut costs by keeping things local.
Pre-pandemic, for example, 68.9% of visitors to Universal Studios Hollywood came from within California – a share that increased to 72.0% over the past year. Similarly, 59.7% of Griffith Observatory visitors in 2018-2019 came from within the state – and by 2023-2024, that number grew to 64.7%.
Even when times are tight, people love to travel – and New York and Los Angeles are two of their favorite destinations. With prices for airfare, hotels, and dining out increasing across the board, younger and more price-conscious households are adapting, choosing to visit nearby cities and enjoy attractions closer to home. And as the tourism industry continues its recovery, understanding emerging visitation trends can help stakeholders meet travelers where they are.
The positive retail momentum observed in Q1 2024 continued into Q2 – as stabilizing prices and a strong job market fostered cautious optimism among consumers. Year-over-year (YoY) retail foot traffic remained elevated throughout the quarter, with June in particular seeing significant weekly visit boosts ranging from 4.7% to 8.5%.
The robustness of the retail sector in Q2 was also highlighted by positive visit growth during the quarter’s special calendar occasions, including Mother’s Day (the week of May 6th) and Memorial Day (the week of May 27th). And though consumer spending may moderate as the year wears on, retail’s strong Q2 showing offers plenty of room for optimism ahead of back-to-school sales and other summer milestones.
On a quarterly basis, overall retail visits rose 4.2% in Q2. And diving into specific categories shows that value continued to reign supreme, with discount and dollar stores seeing the most robust YoY visit growth (11.2%) of any analyzed category.
Other essential goods purveyors, such as grocery store chains (7.6%) and superstores (4.6%), also outperformed the overall retail baseline. And fitness – a category deemed essential by many health-conscious consumers – outpaced overall retail with a substantial 6.0% YoY foot traffic increase.
The decidedly more discretionary home improvement industry performed less well than overall retail in Q2 – but in another sign of consumer resilience, it too experienced a YoY visit uptick. And overall restaurant foot traffic increased 2.6% YoY.
Discount and dollar stores enjoyed a strong Q2 2024, maintaining YoY visit growth above 10.0% for six out of the quarter’s 13 weeks. Only during the week of April 1st did the category see a temporary decline, likely the result of an Easter calendar shift. (The week of April 1st 2024 is being compared to the week of April 3rd, 2023, which included the run-up to Easter)
Some of this growth can be attributed to the continued expansion of segment leaders like Dollar General. But the category has also been bolstered by the emphasis consumers continue to place on value in the face of still-high prices and economic uncertainty.
Dollar General, which has been expanding both its store count and its grocery offerings, saw YoY visits increase between 9.1% and 15.9% throughout the quarter. Affordable-indulgence-oriented Five Below, which has also been adding locations at a brisk clip, saw YoY visits increase between 4.9% and 18.8%.
And though Dollar Tree has taken steps to rightsize its Family Dollar brand, the company’s eponymous banner – which caters to middle-income consumers in suburban areas – continued to grow both its store count and its visits in Q2.
Grocery store chains also performed well in Q2 2024 – experiencing strongly positive foot traffic growth throughout the quarter. Though the sector continues to face its share of challenges, stabilizing food-at-home prices and improvements in employee retention and supply chain management have helped propel the industry forward.
Diving into the performance of specific chains shows that within the grocery segment, too, price was paramount in Q2 2024 – with limited-assortment value grocery stores like Aldi and Trader Joe’s leading the way.
Traditional chains H-E-B and Food Lion (owned by Ahold Delhaize) – both of which are known for relatively low prices – outperformed the wider grocery sector with respective YoY foot traffic boosts of 11.4% and 8.7%. But ShopRite, Safeway (owned by Albertsons), Kroger, and Albertsons also drew more visits in Q2 2024 than in the equivalent period of last year.
Fitness has proven to be relatively inflation-proof in recent years – thriving even in the face of reduced discretionary spending and consumer cutbacks. Indeed, rising prices may have actually helped boost gym attendance, as people sought to squeeze the most value out of their monthly fees and replace pricy outings with already-paid-for gym excursions.
And despite lapping a remarkably strong 2023, visits to gyms nationwide remained elevated YoY in Q2 2024.
Diving into the data for some of the nation’s leading gyms shows that today’s fitness market has plenty of room at the top. Planet Fitness, 24 Hour Fitness, Life Time Fitness, Orangetheory Fitness, and LA Fitness all experienced YoY visit growth in Q2 2024 – reflecting consumers’ enduring interest in all things wellness-related.
But it was EōS Fitness and Crunch Fitness – two value gyms that have been pursuing aggressive expansion strategies – that really hit it out of the park, with respective YoY foot traffic increases of 23.4% and 21.4%.
The week of April 1st saw a decline in YoY visits to superstores – likely attributable to the Easter calendar shift noted above. But the category quickly rallied, and with back-to-school shopping and major superstore sales events coming up this July, the category appears poised to enjoy continued success throughout the summer.
Within the superstore category, wholesale clubs continued to stand out – with Costco Wholesale, Sam’s Club and BJ’s Wholesale Club enjoying YoY foot traffic growth ranging from 12.0% to 7.4%. But Target and Walmart also impressed with 4.6% and 4.0% YoY visit increases.
Inflation, elevated interest rates, and a sluggish real estate market have created a perfect storm for the home improvement industry, with spending on renovations in decline. The accelerated return to office has likely also taken its toll on the category, as people spend more time outside the home and have less availability to immerse themselves in DIY projects.
But despite these challenges, weekly YoY foot traffic to home improvement and furnishing chains remained elevated throughout much of the Q2 – with June and April seeing mostly positive YoY visit growth, and May hovering just below 2023 levels. This (modest) visit growth may be driven by consumers loading up on supplies for necessary home repairs, or by shoppers seeking materials for smaller projects. And given the importance of Q2 for the home improvement sector, this largely positive snapshot may offer some promise of good things to come.
Some chains within the home improvement category continued to perform especially well in Q2 2024 – with rapidly expanding, budget-oriented Harbor Freight Tools leading the pack. But Ace Hardware, Menards, The Home Depot, and Lowe’s also saw foot traffic increases in Q2, showcasing the category’s resilience in the face of headwinds.
Restaurants – including full-service restaurants (FSR), quick-service restaurants (QSR), fast-casual chains, and coffee chains – lagged behind grocery stores and other essential goods retailers in Q2 2024, as price-sensitive consumers prioritized needs over wants and ate at home more often.
Still, YoY restaurant foot traffic remained up throughout most of the quarter. And impressively, the sector saw a YoY visit uptick during the week of Mother’s Day (the week of May 6th, 2024, compared to the week of May 8th, 2023) – an important milestone for FSR.
The restaurant industry’s YoY visit growth was felt across segments – though fast-casual and coffee chains experienced the biggest visit boosts. Like in Q1 2024, fast-casual restaurants hit the sweet spot between indulgence and affordability, outpacing QSR in the wake of fast food price hikes. And building on the positive YoY trendline that began to emerge last quarter, full-service restaurants finished Q2 2024 with a 1.4% YoY visit uptick.
Chain expansion was the name of the restaurant game in Q2 2024, with several chains that have been growing their footprints outperforming segment averages – including CAVA, Chipotle Mexican Grill, Ziggi’s Coffee, California-based Philz Coffee, Raising Cane’s, Whataburger, and First Watch. Chili’s Grill and Bar also outpaced the full-service category average, aided by the revamping of its “3 for Me” menu.
Retailers and restaurants in Q2 2024 continued to face plenty of challenges, from inflation to rising labor costs and volatile consumer confidence. But foot traffic trends across industries – including both essential goods purveyors like grocery stores and more discretionary categories like home improvement and restaurants – suggest plenty of room for cautious optimism as 2024 wears on.
