.svg)
The apparel landscape is constantly adapting to changing consumer preferences and behavior. And in Q1 2025, top sportswear and athleisure brands DICK’s Sporting Goods and lululemon athletica showed that partnering with star athletes and making bold statements at major competitions is one way to build success in the long term. What did location analytics reveal about this strategy? We dove into the data to find out.
Visits to DICK’s and lululemon declined in Q1 2025 compared to 2024, perhaps due in part to the continued emphasis on value-first apparel segments.
Still, diving deeper reveals several reasons for optimism. First, a closer look at YoY monthly visits reveals that February’s performance weighed heavily on the brands’ quarterly performance, as YoY visits dipped significantly due to the comparison to 2024’s leap year and inclement weather that kept many consumers at home. In January, March and April 2025, visits remained closer or even exceeded 2024 levels – more indicative of the brands’ overall performance.
Second, these visit gaps may have been partially offset by success through other channels: Both lululemon and DICK’s recently cited digital revenue gains and omnichannel growth, which could pave the way for other long-term growth opportunities in retail media.
And despite the slower quarter, DICK’s still demonstrated its ability to leverage partnerships and sporting events to drive in-store traffic.
Saturday is typically DICK’s busiest day of the week, and during all five Saturdays in March 2025, visits to DICK’s significantly outperformed the Q1 2025 Saturday average. This is likely due to DICK’s NCAA partnership and media investments during “March Madness”, which saw fans flock to DICK’s to stock up on college basketball gear leading up to and during The Big Dance. DICK’s also capitalized on its March Madness traction by launching a timely celebrity athlete campaign that may also have contributed to elevated Saturday traffic.
Lululemon has also adopted a bold strategy of star-athlete partnerships and high visibility at events to grow brand awareness.
At the WM Phoenix Open at the TPC Stadium Course in Scottsdale, AZ in February 2025, lululemon orchestrated an attention-grabbing crew of identically-dressed fans to accompany brand ambassador and pro-golfer Min Woo Lee. And at the BNP Paribas Open played in Indian Wells, CA, lululemon celebrated its professional tennis ambassadors Frances Tiafoe and Leylah Fernandez with an immersive installation on the tournament grounds and nearby lululemon store.
Diving into the psychographic characteristics of the regions from which lululemon and the two sports venues – TPC Stadium Course and Indian Wells Tennis Garden – receive visits reveals how making a statement during professional contests aligned with lululemon’s goal to grow brand awareness among its target audience.
Perhaps as would be expected, in 2024, lululemon’s potential trade area had more “Athleisure Enthusiasts” – Spatial.ai: FollowGraph segment for likely followers of lululemon and other athleisure brands on social media – than the nationwide average. However, the potential trade areas of Indian Well Tennis Garden and TPC Scottsdale Stadium Course had even higher concentrations of “Athleisure Enthusiasts”. This suggests that by investing in high visibility at these venues, lululemon was likely to build brand awareness among more of its potential visitor base.
Although visits to DICK’s and lululemon lagged in Q1 2025, there is still reason for optimism surrounding these brands. Seasonal sporting events like March Madness, in which DICK’s is an integral part, can play a role in driving traffic to stores. Meanwhile, lululemon appears to have found a formula to reach more of its target audience by making a statement at athletic events.
For more data-driven retail insights, visit Placer.ai.
Like many e-commerce retailers, Wayfair jumped on the brick-and-mortar bandwagon last year with a large-format flagship store at Edens Plaza in Wilmette, IL – giving customers a physical space to explore its products. To mark the store’s one year anniversary (it opened to great fanfare on May 23rd, 2024 – just a few days before Memorial Day), we dove into the data to examine the profile and behavior of its visitors – and see how they compare to the wider home furnishings space.
Location analytics show that Wayfair has emerged as a go-to furniture destination, drawing visitors from farther away than the industry standard. Wayfair’s large-format store also attracts an above-average share of weekend foot traffic, with most visits occurring on Saturdays and Sundays. During these peak times, customers can leisurely browse Wayfair’s extensive offerings, enjoy the onsite café, and take advantage of free design and home improvement consulting services. The store also attracts an affluent audience – from areas with a higher median HHI than either the nationwide baseline or the broader home furnishings segment.
Given Wayfair’s popularity – the Wilmette location has emerged as a major traffic driver to the mall – it may come as no surprise that plans are already in the works to open two more large-format Wayfair locations. How will the retailer continue to fare as it expands its footprint?
Follow Placer.ai’s data-driven retail analyses to find out.
Overall visits to Gap Banners declined 3.8% in Q1 2025 compared to the same period in 2024, with average visits per location falling 4.2%. The company’s performance appears to have been impacted by a particularly challenging February, when the absence of a leap year day and severe weather events led to a 10.2% drop in overall visits and an 11.0% decrease in average visits per venue compared to February 2024.
The company’s traffic was also somewhat weighed down by Banana Republic’s performance, which posted the largest year-over-year (YoY) declines of all Gap banners during the analyzed period. Meanwhile, the Athleta banner – which struggled somewhat in 2024 – returned to modest growth in Q1 2025, with overall visits up 0.4% and average visits per location up 1.1% YoY.
Gap’s performance improved significantly in April, with the Gap and Old Navy banners seeing YoY increases in both overall visits and average visits per venue. Old Navy in particular saw its overall traffic jump 10.2% and average visits per location increase by 9.1% compared to April 2024 – likely boosted by a tariff-driven pull-forward in consumer demand.
Average visits per venue also increased at Banana Republic and Athleta – although both banners saw minor YoY declines in overall traffic. The positive April data may indicate that the company is gaining traction and could suggest a more robust year ahead.
Ulta saw YoY declines of 3.7% in total visits and 7.1% in average visits per venue in Q1 2025, driven in part by difficult comparisons to a strong Q1 2024. Like Gap, the company’s February performance likely hurt its Q1 performance, with February traffic down 7.4% and average visits per venue down 10.7% compared to February 2024. But Ulta’s visit metrics improved in March 2025, with visits just 1.0% lower than in March 2024, and average visits per venue metrics narrowing to a 4.3% decline.
By April 2025, overall visits were up 0.4% YoY, and visits per venue down just 2.8% – suggesting that Ulta, like Gap, is now on a potential upward trajectory.
While Q1 2025 presented challenges for both Gap and Ulta, the rebound in April traffic offers a hopeful indication of strengthening consumer engagement. Will the companies maintain their momentum, or was the April rally the result of a temporary pull-forward of demand?
Keep up with The Anchor to find out.
In early May 2025, horse racing fans were treated to the 151st Run for the Roses at Churchill Downs in Louisville, KY, with thoroughbred Sovereignty coming out the winner. And while all eyes were on the horses, (and maybe the hats,) we dove into the location analytics and psychographic characteristics of visitors to find out who attends the Kentucky Derby.
Analysis of Churchill Downs’ captured trade area over the last twelve months reveals that the racetrack tends to drive traffic from an affluent visitor base. Between May 2024 and April 2025 the dominant trade area audience segment was “Ultra Wealthy Families” (13.2%) – the Spatial.ai: Personalive grouping for the nation’s wealthiest households. This share of this segment within the racetrack’s trade area was well above the nationwide benchmark, more so than any other leading segment.
But digging deeper reveals Churchill Downs’ trade area contained significant shares of several suburban and rural segments as well, highlighting the non-urban quality of the racetrack’s visitors. The presence of large shares of “Wealthy Suburban Families” (12.1%) and “Upper Suburban Diverse Families” (11.4%) segments reflects a significant affluent suburban audience, while above-average shares of the “Rural Average Income” (8.6%) and “Rural High Income” (7.4%) segments indicates robust visitation from rural households with a range of incomes.
But on Kentucky Derby raceday in 2025, Churchill Downs’ audience changed significantly. The share of “Ultra Wealthy Families” within the venue’s trade area jumped to 20.1%, indicating that the race drove traffic from an even more affluent audience than usual, likely due to the many celebrities and other affluent guests descending on the event. Meanwhile, the share of the “Young Professionals” segment – singles still in school or starting their careers in white-collar and technical jobs – also increased (from 6.0% to 10.3%), perhaps indicating that the Kentucky Derby succeeded in attracting younger urban audiences looking for recreation and a cultural experience.
Still, non-urbanized audience segments remained well-represented within the race’s trade area (only the share of “Rural Average Income” households slipped below the segment’s nationwide benchmark), indicating that the event maintained much of Churchill Down’s typical spectator base.
Analysis of the 2025 Kentucky Derby’s physical trade area, which reflects the regions from which Churchill Downs Racetrack received visitors on the day, provides further insight into the event’s attendees.
The map below shows that the event drew spectators from the country’s major metro areas – and from some of the wealthiest – including New York City, Los Angeles, San Francisco, and Miami. And some of these visitors may have come to Louisville for an extended stay – taking advantage of multiple Derby Week events and parties – contributing to a significant economic boost for the region.
Analyzing visitors’ area of origin also revealed robust visitation from Louisville and Lexington, KY, and both urban and non-urban areas in the East North Central region as a whole, as diverse local racing fans appeared to take advantage of their proximity to the most exciting two minutes in sports.
The Kentucky Derby is just the first event of thoroughbred racing’s Triple Crown, which continues with the fast approaching Preakness Stakes and Belmont Stakes.
What will audiences to these high-stakes races and other upcoming sporting events look like?
Visit Placer.ai to find out.
In a year marked by shifting consumer habits and mounting challenges across the restaurant industry, Chili’s emerged as one of the breakout success stories of 2024 – and early signs suggest the momentum could continue into 2025.
Although many casual dining chains have struggled in recent years, Chili’s is standing out with strong year-over-year visitation growth, boosted by compelling value promotions, operational improvements, and a renewed focus on customer loyalty. The brand’s ability to balance affordability with innovation has resonated with price-conscious diners, helping it outperform both its casual dining peers and broader industry benchmarks. As economic uncertainty persists, Chili’s strategic approach may serve as a blueprint for how full-service restaurants can thrive in today’s competitive landscape.
According to our visitation data, Chili's share of the overall category has increased from approximately 6% to around 8%, a substantial jump. This growth is especially notable given that Chili’s U.S. restaurant count actually declined over the past year, from 1,230 locations in December 2023 to 1,209 as of December 2024.
Who is Chili’s taking visit share from? Essentially, everyone. Our data indicates that in Q1 2025, a meaningfully larger percentage of visitors from most leading quick-service and full-service chains also visited Chili’s, compared to Q1 2024. Admittedly, this increase in cross-visitation is partly because there are more Chili’s visitors than ever before – but the data also highlights Chili’s growing momentum, as the chain has succeeded in pulling traffic from both casual and quick-service competitors.
Chili's undeniably carved out a remarkable success story in 2024, and the compelling early 2025 data suggests the brand is strongly positioned to continue its impressive trajectory. The ability to significantly grow its market share and draw customers from a wide array of competitors speaks volumes about the effectiveness of its value promotions, operational improvements, and customer loyalty strategies.
Chili’s continues to demonstrate a potent combination of broad appeal and deepening customer engagement. While the full narrative of 2025 for the restaurant industry continues to unfold, Chili's appears to be on track to replicate its 2024 success and could very well solidify its status as the restaurant industry's standout performer for a second consecutive year.
For more data-driven dining insights, visit placer.ai/anchor.
Dollar Tree and Dollar General have been major foot traffic winners in recent years, attracting an ever-increasing customer base to their dramatically expanded store counts. And while this growth hasn’t been without its setbacks – like the sale of Family Dollar and recently announced store closures – the segment’s overall strength suggests that there is still room for these chains to continue growing.
We take a closer look at the foot traffic to the two biggest players in the space – Dollar General and Dollar Tree – to understand where the two brands stand.
Dollar General, one of the largest retailers in the United States, demonstrated a robust start to the year. Overall visits were up by 1.9% YoY in Q1 2025, while average visits per location held steady.
Diving into the monthly visit data offers insight into the slight dips in per-location visits – and potential trends for the chain heading into the second quarter. Dollar General got a strong start to the year, with both overall visits and visits per location elevated in January 2025. However, February’s inclement weather along with the comparison to last year’s leap year drove YoY visits down in February – but by March, foot traffic to the chain had mostly recovered.
By April 2025, YoY visits and visits per location were up 6.5% and 5.4%, respectively – perhaps due to pull-forward of demand ahead of tariffs, but also suggesting a strong start to Q2 2025. Indeed, the company has announced plans to open an additional 725 stores in 2025 – an ambitious goal for a company in a solid position.
Dollar General also operates pOpshelf, a smaller chain offering items at a slightly elevated price point compared to the company’s flagship Dollar General banner. And while pOpshelf will be rightsizing in 2025, with 45 store closures planned, Dollar General continues to build out this higher-priced brand concept, expanding its product offerings to reach a wider range of customers.
This investment in both the pOpshelf and Dollar General concepts suggests that the company is well-positioned to capture a wider customer base across a range of discount retail styles.
Dollar Tree, the second-largest discount retailer in the country, has experienced similar visitation patterns to Dollar General. The company, which recently announced the sale of its Family Dollar banner, saw Q1 2025 visits to the Dollar Tree banner increase by 4.8% YoY, while visits per location dipped slightly.
But, like Dollar General, Dollar Tree experienced strong monthly visit growth in April 2025, with visits and visits per location elevated year-over-year by a significant 21.2% and 16.1%, respectively, likely due in part to the pull-forward of demand but also highlighting Dollar Tree’s fundamental strength.
Dollar Tree is aiming to continue this momentum, with a goal of opening around 300 stores by the end of the year and actively expanding its “3.0 Model.” This new store format is designed to offer shoppers a more comfortable experience and includes the addition of extended freezer and refrigerator offerings – suggesting that Dollar Tree may be looking to more directly compete with Dollar General’s grocery offerings.
Discount and dollar stores definitively proved their staying power over the past few years. The segment continues to adapt to a rapidly changing economic environment and the shifting needs of consumers – whether by building out extended grocery options or offering discount products across a wider price range.
Will discount stores continue to hold onto their dominance in Q2 and beyond?
Visit Placer.ai/anchor for the latest data-driven retail insights.
The pandemic and economic headwinds that marked the past few years presented the multi-billion dollar hotel industry with significant challenges. But five years later, the industry is rallying – and some hotel segments are showing significant growth.
This white paper delves into location analytics across six major hotel categories – Luxury Hotels, Upper Upscale Hotels, Upscale Hotels, Upper Midscale Hotels, Midscale Hotels, and Economy Hotels – to explore the current state of the American hospitality market. The report examines changes in guest behavior, personas, and characteristics and looks at factors driving current visitation trends.
Overall, visits to hotels were 4.3% lower in Q2 2024 than in Q2 2019 (pre-pandemic). But this metric only tells part of the story. A deeper dive into the data shows that each hotel tier has been on a more nuanced recovery trajectory.
Economy chains – those offering the most basic accommodations at the lowest prices – saw visits down 24.6% in Q2 2024 compared to pre-pandemic – likely due in part to hotel closures that have plagued the tier in recent years. Though these chains were initially less impacted by the pandemic, they were dealt a significant blow by inflation – and have seen visits decline over the past three years. As hotels that cater to the most price-sensitive guests, these chains are particularly vulnerable to rising costs, and the first to suffer when consumer confidence takes a hit.
Luxury Hotels, on the other hand, have seen accelerated visit growth over the past year – and have succeeded in closing their pre-pandemic visit gap. Upscale chains, too, saw Q2 2024 visits on par with Q2 2019 levels. As tiers that serve wealthier guests with more disposable income, Luxury and Upscale Hotels are continuing to thrive in the face of headwinds.
But it is the Upper Midscale level – a tier that includes brands like Trademark Collection by Wyndham, Fairfield by Marriott, Holiday Inn Express by IHG Hotels & Resorts, and Hampton by Hilton – that has experienced the most robust visit growth compared to pre-pandemic. In Q2 2024, Upper Midscale Hotels drew 3.5% more visits than in Q2 2019. And during last year’s peak season (Q3 2023), Upper Midscale hotels saw the biggest visit boost of any analyzed tier.
As mid-range hotels that still offer a broad range of amenities, Upper Midscale chains strike a balance between indulgence and affordability. And perhaps unsurprisingly, hotel operators have been investing in this tier: In Q4 2023, Upper Midscale Hotels had the highest project count of any tier in the U.S. hotel construction and renovation pipeline.
The shift in favor of Upper Midscale Hotels and away from Economy chains is also evident when analyzing changes in relative visit share among the six hotel categories.
Upper Midscale hotels have always been major players: In H1 2019 they drew 28.7% of overall hotel visits – the most of any tier. But by H1 2024, their share of visits increased to 31.2%. Upscale Hotels – the second-largest tier – also saw their visit share increase, from 24.8% to 26.1%.
Meanwhile, Economy, Midscale, and Upper Upscale Hotels saw drops in visit share – with Economy chains, unsurprisingly, seeing the biggest decline. Luxury Hotels, for their parts, held firmly onto their piece of the pie, drawing 2.8% of visits in H1 2024.
Who are the visitors fueling the Upper Midscale visit revival? This next section explores shifts in visitor demographics to four Upper Midscale chains that are outperforming pre-pandemic visit levels: Trademark Collection by Wyndham, Holiday Inn Express by IHG Hotels & Resorts, Fairfield by Marriott, and Hampton by Hilton.
Analyzing the captured markets* of the four chains with demographics from STI: Popstats (2023) shows variance in the relative affluence of their visitor bases.
Fairfield by Marriott drew visitors from areas with a median household income (HHI) of $84.0K in H1 2024, well above the nationwide average of $76.1K. Hampton by Hilton and Trademark Collection by Wyndham, for their parts, drew guests from areas with respective HHIs of $79.6K and $78.5K – just above the nationwide average. Meanwhile, Holiday Inn Express by IHG Hotels & Resorts drew visitors from areas below the nationwide average.
But all four brands saw increases in the median HHIs of their captured markets over the past five years. This provides a further indication that it is wealthier consumers – those who have had to cut back less in the face of inflation – who are driving hotel recovery in 2024.
(*A chain’s captured market is obtained by weighting each Census Block Group (CBG) in its trade area according to the CBG’s share of visits to the chain – and so reflects the population that actually visits the chain in practice.)
Much of the Upper Midscale visit growth is being driven by chain expansion. But in some areas of the country, the average number of visits to individual hotel locations is also on the rise – highlighting especially robust growth potential.
Analyzing visits to existing Upper Midscale chains in four metropolitan areas with booming tourism industries – Salt Lake City, UT, Palm Bay, FL, San Diego, CA, and Richmond, VA – shows that these markets feature robust untapped demand.
Utah, for example, has emerged as a tourist hotspot in recent years – with millions of visitors flocking each year to local destinations like Salt Lake City to see the sights and take in the great outdoors. And Upper Midscale hotels in the region are reaping the benefits. In H1 2024, the overall number of visits to Upper Midscale chains in Salt Lake City was 69.4% higher than in H1 2019. Though some of this increase can be attributed to local chain expansion, the average number of visits to each individual Upper Midscale location in the area also rose by 12.5% over the same period.
Palm Bay, FL (the Space Coast) – another tourist favorite – is experiencing a similar trend. Between H1 2019 and H1 2024, overall visits to local Upper Midscale hotel chains grew by 36.4% – while the average number of visits per location increased a substantial 16.9%. Given this strong demand, it may come as no surprise that the area is undergoing a hotel construction boom. Upper Midscale hotels in other areas with flourishing tourism sectors, like San Diego, CA and Richmond, VA, are seeing similar trends, with increases in both overall visits and and in the average number of visits per location.
Though Economy chains have underperformed versus other categories in recent years, the tier does feature some bright spots. Some extended-stay brands in the Economy tier – hotels with perks and amenities that cater to the needs of longer-stay travelers – are succeeding despite category headwinds.
Choice Hotels’ portfolio, for example, includes WoodSpring Suites, an Economy chain offering affordable extended-stay accommodations in 35 states. In H1 2024, the chain drew 7.7% more visits than in the first half of 2019 – even as the wider Economy sector continued to languish. InTown Suites, another Economy extended stay chain, saw visits increase by 8.9% over the same period.
And location intelligence shows that the success of these two chains is likely being driven, in part, by their growing appeal to young, well-educated professionals. In H1 2019, households belonging to Spatial.ai: PersonaLive’s “Young Professionals” segment made up 9.6% of WoodSpring Suites’ captured market. But by H1 2024, the share of this group jumped dramatically to 13.3%. At the same time, InTown Suites saw its share of Young Professionals increase from 12.0% to 13.4%.
Whether due to an affinity for prolonged “workcations” (so-called “bleisure” excursions) or an embrace of super-commuting, younger guests have emerged as key drivers of growth for the extended stay segment. And by offering low–cost accommodations that meet the needs of these travelers, Economy chains can continue to grow their share of the pie.
The hospitality industry recovery continues – led by Upper Midscale Hotels, which offer elevated experiences that don’t break the bank. But today’s market has room for other tiers as well. By keeping abreast of local visitation patterns and changing consumer profiles, hotels across chain scales can personalize the visitor experience and drive customer satisfaction.
The past few years have provided the tourism sector with a multitude of headwinds, from pandemic-induced lockdowns to persistent inflation and a rise in extreme weather events. But despite these challenges, people are more excited than ever to travel – more than half of respondents to a recent survey are planning on increasing their travel budgets in the coming months.
And while revenge travel to overseas destinations is still very much alive and well, the often high costs associated with traveling abroad are shaping the way people choose to travel. Domestic travel and tourism are seeing significant growth as more affordable alternatives.
This white paper takes a closer look at two of the most popular domestic tourism destinations in the country – New York City and Los Angeles. Over the past year, both cities have continued to be leading tourism hotspots, offering a wealth of attractions for visitors. What does tourism to these two cities look like in 2024, and what has changed since before the pandemic? How have inflation and rising airfare prices affected the demographics and psychographics of visitors to these major hubs?
Analyzing the distribution of domestic tourists across CBSAs nationwide from May 2023 to April 2024 reveals New York and Los Angeles to be two of the nation’s most popular destinations. (Tourists include overnight visitors staying in a given CBSA for up to 31 days).
The New York-Newark-Jersey City, NY-NJ-PA metro area drew the largest share of domestic tourists of any CBSA during the analyzed period (2.7%), followed closely by the Los Angeles-Long Beach-Anaheim, CA CBSA (2.5%). Other domestic tourism hotspots included Orlando-Kissimmee-Sanford, FL (tied for second place with 2.5% of visitors), Dallas-Fort Worth-Arlington, TX (1.9%), Las Vegas-Henderson-Paradise, NV (1.8%), Miami-Fort Lauderdale-Pompano Beach, FL (1.8%), and Chicago-Naperville, Elgin, IL-IN-WI (1.6%).
The Big Apple. The City That Never Sleeps. Empire City. Whatever it’s called, New York City remains one of the most well-known tourist destinations in the world. And for many Americans, New York is the perfect place for an extended weekend getaway – or for a multi-day excursion to see the sights.
But where do these NYC-bound vacationers come from? Diving into the data on the origin of visitors making medium-length trips to New York City (three to seven nights) reveals that increasingly, these domestic tourists are coming from nearby metro areas.
Between 2018-2019 and 2023-2024, for example, the number of tourists visiting New York City from the Philadelphia metro area increased by 19.2%.
The number of tourists coming from the Boston and Washington, D.C metro areas, and from the New York CBSA itself (New York-Newark-Jersey City, NY-NJ-PA) also increased over the same period.
Meanwhile, further-away CBSAs like San Francisco-Oakland-Berkeley, CA, Atlanta-Sandy Springs-Alpharetta, GA, and Miami-Fort Lauderdale-Pompano Beach, FL fed fewer tourists to NYC in 2023-2024 than they did pre-pandemic. It seems that residents of these more distant metro areas are opting for vacation destinations closer to home to avoid the high costs of air travel.
Diving even deeper into the characteristics of visitors taking medium-length trips to New York City reveals another demographic shift: Tourists staying between three and seven nights in the Big Apple are skewing younger.
Between 2018-2019 and 2023-2024, the share of visitors to New York City from areas with median ages under 30 grew from 2.1% to 4.5%. Meanwhile, the share of visitors from areas with median ages between 31 and 40 increased from 34.3% to 37.7%.
The impact of this trend is already being felt in the Big Apple, with The Broadway League reporting that the average age of audiences to its shows during the 2022- 2023 season was the youngest it had been in 20 seasons.
The shift towards younger tourists can also be seen when examining the psychographic makeup of visitors to popular attractions in New York City. Analyzing the captured markets of major NYC landmarks with data from Spatial.ai’s PersonaLive dataset reveals an increase in households belonging to the “Educated Urbanites” segment between 2018-2019 and 2023-2024.
These well-educated, young singles are increasingly visiting iconic NYC venues such as the Whitney Museum of American Art, The Metropolitan Museum of Art, The American Museum of Natural History, and the Statue of Liberty. This shift highlights the growing popularity of these attractions among young, educated singles, reflecting a broader trend of increased domestic tourism among this demographic.
New York City’s tourism sector is adapting to meet the changing needs of travelers, fueled increasingly by younger visitors who may be unable to take a costly international vacation. How have travel patterns to Los Angeles changed in response to increasing travel costs?
While New York City is the East Coast’s tourism hotspot, Los Angeles takes center stage on the West Coast. And as overseas travel has become increasingly out of reach for Americans with less discretionary income, the share of domestic tourists originating from areas with lower HHIs has risen.
Before the pandemic, 57.6% of visitors to LA came from affluent areas with median household incomes (HHIs) of over $90K/year. But by 2023-2024, this share decreased to 50.7%. Over the same period, the share of visitors from areas with median HHIs between $41K and $60K increased from 9.7% to 12.5%, while the share of visitors from areas with HHIs between $61K and $90K rose from 32.1% to 35.8%.
Diving into the psychographic makeup of visitors to popular Los Angeles attractions – Universal Studios Hollywood, Disneyland California, the Santa Monica Pier, and Griffith Observatory – also reflects the above-mentioned shift in HHI. The captured markets of these attractions had higher shares of middle-income households belonging to the “Family Union” psychographic segment in 2023-2024 than in 2018-2019.
Experian: Mosaic defines this segment as “middle income, middle-aged families living in homes supported by solid blue-collar occupations.” Pre-pandemic, 16.0% of visitors to Universal Studios Hollywood came from trade areas with high shares of “Family Union” households. This number jumped to 18.8% over the past year. A similar trend occurred at Disneyland, Santa Monica Pier, and Griffith Observatory.
And like in New York City, growing numbers of visitors to Los Angeles appear to be coming from nearby areas. Between 2018-2019 and 2023-2024, the share of in-state visitors to major Los Angeles attractions increased substantially – as people likely sought to cut costs by keeping things local.
Pre-pandemic, for example, 68.9% of visitors to Universal Studios Hollywood came from within California – a share that increased to 72.0% over the past year. Similarly, 59.7% of Griffith Observatory visitors in 2018-2019 came from within the state – and by 2023-2024, that number grew to 64.7%.
Even when times are tight, people love to travel – and New York and Los Angeles are two of their favorite destinations. With prices for airfare, hotels, and dining out increasing across the board, younger and more price-conscious households are adapting, choosing to visit nearby cities and enjoy attractions closer to home. And as the tourism industry continues its recovery, understanding emerging visitation trends can help stakeholders meet travelers where they are.
The positive retail momentum observed in Q1 2024 continued into Q2 – as stabilizing prices and a strong job market fostered cautious optimism among consumers. Year-over-year (YoY) retail foot traffic remained elevated throughout the quarter, with June in particular seeing significant weekly visit boosts ranging from 4.7% to 8.5%.
The robustness of the retail sector in Q2 was also highlighted by positive visit growth during the quarter’s special calendar occasions, including Mother’s Day (the week of May 6th) and Memorial Day (the week of May 27th). And though consumer spending may moderate as the year wears on, retail’s strong Q2 showing offers plenty of room for optimism ahead of back-to-school sales and other summer milestones.
On a quarterly basis, overall retail visits rose 4.2% in Q2. And diving into specific categories shows that value continued to reign supreme, with discount and dollar stores seeing the most robust YoY visit growth (11.2%) of any analyzed category.
Other essential goods purveyors, such as grocery store chains (7.6%) and superstores (4.6%), also outperformed the overall retail baseline. And fitness – a category deemed essential by many health-conscious consumers – outpaced overall retail with a substantial 6.0% YoY foot traffic increase.
The decidedly more discretionary home improvement industry performed less well than overall retail in Q2 – but in another sign of consumer resilience, it too experienced a YoY visit uptick. And overall restaurant foot traffic increased 2.6% YoY.
Discount and dollar stores enjoyed a strong Q2 2024, maintaining YoY visit growth above 10.0% for six out of the quarter’s 13 weeks. Only during the week of April 1st did the category see a temporary decline, likely the result of an Easter calendar shift. (The week of April 1st 2024 is being compared to the week of April 3rd, 2023, which included the run-up to Easter)
Some of this growth can be attributed to the continued expansion of segment leaders like Dollar General. But the category has also been bolstered by the emphasis consumers continue to place on value in the face of still-high prices and economic uncertainty.
Dollar General, which has been expanding both its store count and its grocery offerings, saw YoY visits increase between 9.1% and 15.9% throughout the quarter. Affordable-indulgence-oriented Five Below, which has also been adding locations at a brisk clip, saw YoY visits increase between 4.9% and 18.8%.
And though Dollar Tree has taken steps to rightsize its Family Dollar brand, the company’s eponymous banner – which caters to middle-income consumers in suburban areas – continued to grow both its store count and its visits in Q2.
Grocery store chains also performed well in Q2 2024 – experiencing strongly positive foot traffic growth throughout the quarter. Though the sector continues to face its share of challenges, stabilizing food-at-home prices and improvements in employee retention and supply chain management have helped propel the industry forward.
Diving into the performance of specific chains shows that within the grocery segment, too, price was paramount in Q2 2024 – with limited-assortment value grocery stores like Aldi and Trader Joe’s leading the way.
Traditional chains H-E-B and Food Lion (owned by Ahold Delhaize) – both of which are known for relatively low prices – outperformed the wider grocery sector with respective YoY foot traffic boosts of 11.4% and 8.7%. But ShopRite, Safeway (owned by Albertsons), Kroger, and Albertsons also drew more visits in Q2 2024 than in the equivalent period of last year.
Fitness has proven to be relatively inflation-proof in recent years – thriving even in the face of reduced discretionary spending and consumer cutbacks. Indeed, rising prices may have actually helped boost gym attendance, as people sought to squeeze the most value out of their monthly fees and replace pricy outings with already-paid-for gym excursions.
And despite lapping a remarkably strong 2023, visits to gyms nationwide remained elevated YoY in Q2 2024.
Diving into the data for some of the nation’s leading gyms shows that today’s fitness market has plenty of room at the top. Planet Fitness, 24 Hour Fitness, Life Time Fitness, Orangetheory Fitness, and LA Fitness all experienced YoY visit growth in Q2 2024 – reflecting consumers’ enduring interest in all things wellness-related.
But it was EōS Fitness and Crunch Fitness – two value gyms that have been pursuing aggressive expansion strategies – that really hit it out of the park, with respective YoY foot traffic increases of 23.4% and 21.4%.
The week of April 1st saw a decline in YoY visits to superstores – likely attributable to the Easter calendar shift noted above. But the category quickly rallied, and with back-to-school shopping and major superstore sales events coming up this July, the category appears poised to enjoy continued success throughout the summer.
Within the superstore category, wholesale clubs continued to stand out – with Costco Wholesale, Sam’s Club and BJ’s Wholesale Club enjoying YoY foot traffic growth ranging from 12.0% to 7.4%. But Target and Walmart also impressed with 4.6% and 4.0% YoY visit increases.
Inflation, elevated interest rates, and a sluggish real estate market have created a perfect storm for the home improvement industry, with spending on renovations in decline. The accelerated return to office has likely also taken its toll on the category, as people spend more time outside the home and have less availability to immerse themselves in DIY projects.
But despite these challenges, weekly YoY foot traffic to home improvement and furnishing chains remained elevated throughout much of the Q2 – with June and April seeing mostly positive YoY visit growth, and May hovering just below 2023 levels. This (modest) visit growth may be driven by consumers loading up on supplies for necessary home repairs, or by shoppers seeking materials for smaller projects. And given the importance of Q2 for the home improvement sector, this largely positive snapshot may offer some promise of good things to come.
Some chains within the home improvement category continued to perform especially well in Q2 2024 – with rapidly expanding, budget-oriented Harbor Freight Tools leading the pack. But Ace Hardware, Menards, The Home Depot, and Lowe’s also saw foot traffic increases in Q2, showcasing the category’s resilience in the face of headwinds.
Restaurants – including full-service restaurants (FSR), quick-service restaurants (QSR), fast-casual chains, and coffee chains – lagged behind grocery stores and other essential goods retailers in Q2 2024, as price-sensitive consumers prioritized needs over wants and ate at home more often.
Still, YoY restaurant foot traffic remained up throughout most of the quarter. And impressively, the sector saw a YoY visit uptick during the week of Mother’s Day (the week of May 6th, 2024, compared to the week of May 8th, 2023) – an important milestone for FSR.
The restaurant industry’s YoY visit growth was felt across segments – though fast-casual and coffee chains experienced the biggest visit boosts. Like in Q1 2024, fast-casual restaurants hit the sweet spot between indulgence and affordability, outpacing QSR in the wake of fast food price hikes. And building on the positive YoY trendline that began to emerge last quarter, full-service restaurants finished Q2 2024 with a 1.4% YoY visit uptick.
Chain expansion was the name of the restaurant game in Q2 2024, with several chains that have been growing their footprints outperforming segment averages – including CAVA, Chipotle Mexican Grill, Ziggi’s Coffee, California-based Philz Coffee, Raising Cane’s, Whataburger, and First Watch. Chili’s Grill and Bar also outpaced the full-service category average, aided by the revamping of its “3 for Me” menu.
Retailers and restaurants in Q2 2024 continued to face plenty of challenges, from inflation to rising labor costs and volatile consumer confidence. But foot traffic trends across industries – including both essential goods purveyors like grocery stores and more discretionary categories like home improvement and restaurants – suggest plenty of room for cautious optimism as 2024 wears on.
