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Consumers continue to prioritize health and wellness, putting the fitness space in a strong position even as economic headwinds and value-seeking shape discretionary spending. With 2026 now underway – and the industry’s peak sign-up season in motion – we took a closer look at Planet Fitness, one of the category’s largest players, alongside broader fitness trends to put our finger on the pulse of fitness in 2026.
Through most of 2025, Planet Fitness – and the fitness category as a whole – maintained YoY monthly visit growth. February 2025 marked the lone dip in visits for both Planet Fitness and the broader category, likely driven by inclement weather that temporarily kept some consumers out of gyms.
And Planet Fitness’ growth outpaced the wider category nearly every month, with the chain's momentum likely reflecting continued expansion – part of its multi-year growth strategy. Planet Fitness’ average visits per location were also up YoY – aligned with overall category levels – suggesting new gyms are meeting incremental demand rather than redistributing existing traffic.
In January 2026, Planet Fitness continued to experience visit growth, perhaps as New Year’s resolution-driven sign-ups helped lift traffic. Combined with the chain’s ongoing unit expansion, this dynamic could support continued gains as the brand moves further into 2026.
Planet Fitness’ recent gains may also reflect a broader shift within the fitness landscape toward low-priced membership models.
The chart below shows that since at least the start of 2024, visits to budget-friendly gym chains (monthly fees under $30) such as Planet Fitness have consistently outpaced those to mid-tier ($30-$60) and premium competitors ($60+).
But the divergence became more pronounced beginning in early 2025, when traffic growth of premium fitness chains fell off sharply while low-priced gyms continued to see visits accelerate. In a retail environment defined by heightened price sensitivity and value-seeking, lower-cost memberships appear to be resonating with consumers looking to manage discretionary spending while higher-cost concepts face mounting pressure.
Moreover, once a gym membership is paid for, price-conscious consumers could be leaning more heavily into fitness visits as a way to spend time outside the home without opening their wallets – especially as other “going out” activities have become more expensive.
As the fitness industry moves through the early months of 2026, one of the most telling indicators to watch is visitor frequency. During the peak sign-up season, this metric offers an early read on member engagement – and on whether new joiners are building habits that support longer-term retention.
In January 2026, visitor frequency to Planet Fitness held steady, even as several other analyzed gym chains saw slight declines. The dip elsewhere may be partly attributable to Storm Fern, which likely disrupted routines and temporarily curtailed gym visits across affected regions. Against that backdrop, Planet Fitness’ stable frequency stands out as a relative bright spot.
Still, with resolution-driven sign-ups typically extending through much of Q1, it may be too early to draw firm conclusions about full-year performance. As weather-related effects fade and new members settle into routines, frequency trends over the coming months should offer clearer insight into how the category – and Planet Fitness in particular – is positioned for the rest of 2026.
Planet Fitness’ ability to grow visits, sustain per-location demand, and hold visitor frequency steady early in 2026 suggests the brand is benefiting from both internal strategy and favorable category-level tailwinds. While it remains early in the year, the underlying trends indicate that low-cost fitness models, and Planet Fitness in particular, are well-positioned as consumers prioritize cost-effective ways to stay active.
Which gyms will grow in 2026? Visit Placer.ai/anchor to find out.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Super Bowl LX kicked off on Sunday, February 8th at Levi’s Stadium in Santa Clara, but celebrations across the Bay Area – from fan festivals and concerts to immersive cultural activations – began well before game day.
An AI-powered analysis of two marquee Super Bowl week events – the Ferry Building Projection Show and Chris Stapleton’s concert at the Bill Graham Civic Auditorium – highlights the role pre-game attractions played in extending the championship into a multi-day driver of regional foot traffic.
Between February 5th and 7th – the three nights leading up to the Super Bowl – San Francisco’s iconic Ferry Building became the canvas for a large-scale projection show celebrating 60 years of Super Bowl history. Comparing evening visits during the installation to the nightly average since January 1st, 2025 highlights the magnitude of the crowds drawn downtown for the spectacle.
The Ferry Building is no stranger to major surges in visitation tied to visual events. On July 4th, 2025, visits to the area were 217.5% above the daily average as fireworks lit up the Bay, while New Year’s Eve drove an even larger spike of 336.9%. Other recent activations – including a drone light show on October 8th and the multi-day “Let’s Glow SF” installation from December 5th to 14th – also generated noticeable visit increases.
But, the pre-Super Bowl Projection Show stood apart. Evening visits to the Ferry Building spiked by 141.6% on the first night of the installation and by 265.7% on the second. On the eve of the Super Bowl, February 7th, visits surged 479.1% above the nightly average, surpassing every other evening visit peak observed over the previous twelve months. This shows that the event was not only visually compelling, but also exceptionally effective at drawing crowds into the city core during Super Bowl week.
While the Ferry Building Projection Show was a major draw in its own right, many attendees treated it as just one stop on a broader evening itinerary.
Location intelligence shows that 18.2% of visitors to the projection show also made an evening visit to Moscone Center, home of the Super Bowl LX Experience between February 3rd and 7th. Other popular destinations included Pier 39, Ghirardelli Square, and the Fillmore Shopping District – all well-established tourist and retail corridors.
Regional indoor shopping centers also benefited from an influx of visitors. Serramonte Center and Stonestown Galleria ranked among the more common evening stops for projection show attendees, a pattern that could suggest travelers sought warm, indoor environments for dining and shopping after spending time along the waterfront.
Taken together, the data indicates that Super Bowl-themed activations drove visit spikes while generating spillover benefits for a diverse mix of retail, dining, and entertainment destinations across the Bay Area.
Among Super Bowl week’s most anticipated and in-demand ticketed events was Chris Stapleton’s concert at the Bill Graham Civic Auditorium on February 7th.
With limited ticket availability and a premium price-tag, the concert drew a notably affluent audience. On the day of the show, households classified as “Ultra Wealthy Families” accounted for 45.5% of the venue’s captured market, compared to 23.5% across the prior twelve months. Similarly, households earning more than $175K represented 46.5% of the venue’s captured market on concert day, well above the 34.9% average observed over the previous year. These shifts demonstrate the robust demand for exclusive Super Bowl week experiences among higher-income music fans.
But affluence alone only tells part of the story. Using location intelligence to examine visitor journeys offers clearer insight into the concert’s audience – whether it skewed local or was bolstered by visiting Super Bowl guests.
Trade area analysis reveals that 36.6% of visitors to the Bill Graham Civic Auditorium on the day of the show traveled between 10 and 30 miles – a higher share than usual for the venue, indicating stronger representation from the extended Bay Area.
At the same time, the event also drew a meaningful influx of long-distance travelers. Visitors coming from more than 250 miles away accounted for 12.9% of concertgoers on February 7th, up from 8.0% over the previous twelve months. This increase suggests that many Super Bowl tourists incorporated the high-profile live show into their itineraries, reinforcing the role of major concerts as drivers of valuable traffic during destination sporting events.
For civic leaders, major activations like these highlight how strategic programming can amplify the regional impact of tentpole sporting events – generating surges in visitation and meaningful spillover to retail corridors, entertainment districts, and shopping centers.
For more data-driven civic insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Wingstop closed out Q4 2025 with soft same-store traffic but a clearly defined strategic trajectory. While same-store visits remained under pressure, performance in Dallas – the brand’s most mature market – suggests that improvements in operational efficiency could play a central role in unlocking Wingstop’s next phase of growth.
Wingstop continued to expand its physical footprint in Q4 2025, driving total chain-wide traffic up 1.0% year over year (YoY) for the quarter and 4.5% for 2025 as a whole. At the same time, same-store traffic remained soft, extending a pattern that persisted throughout the second half of the year.
Some of that pressure reflects a challenging baseline comparison. Wingstop is lapping an unusually strong 2024, when domestic same-store sales surged nearly 20% YoY – setting a high bar for subsequent growth. The decline in same-store visits also aligns with the brand’s deliberate shift toward off-premise occasions: By Q3 2025, 72.8% of Wingstop’s sales were digital, underscoring the brand’s evolution into a tech-led, delivery-forward concept.
Still, looking more closely at Wingstop’s Dallas, TX market – home to the majority of its company-owned restaurants – offers a compelling signal for how the brand can reverse recent traffic trends. In 2025 earnings calls, management repeatedly pointed to Dallas as a top performer, attributing its resilience to the early integration of the chain’s AI-powered Smart Kitchen platform.
Piloted in Dallas before its nationwide rollout in late 2025, the AI-powered system is designed to optimize throughput and accuracy to deliver a more consistent pickup experience. And location analytics appear to support management’s view: In Q4 2025, 44.5% of Wingstop visits in the Dallas DMA lasted under ten minutes, compared to 40.8% nationwide.
Comparing YoY performance for shorter and longer visits to Wingstop – both in Dallas and nationwide – further highlights the growing importance of speed of service. In Q4 2025, visits lasting under ten minutes increased YoY on a per-location basis nationwide, with even stronger gains in Dallas, while longer visits continued to lag.
Crucially, although Dallas was not immune to the broader pressures weighing on longer visits, its YoY decline was notably less severe than the national trend. This divergence suggests that, beyond reducing wait times, the faster and more accurate service enabled by the Smart Kitchen platform may be contributing to a stronger overall visitor experience.
Location analytics suggest that operational improvements and faster service are beginning to translate into stronger traffic for Wingstop. And with the chain’s new loyalty platform set to launch nationwide later this year the brand may be poised for renewed same-store momentum.
For more data-driven dining insights, follow Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
The return to office was put to the test last month as a slew of new RTO mandates took effect – coinciding with the late-January arrival of Winter Storm Fern. With policies pulling in one direction and weather disruptions pulling in the other, how were offices impacted on the ground?
January 2026 delivered a reminder that return-to-office progress is anything but linear – but it is still gaining ground. Despite Winter Storm Fern disrupting travel and commutes across large parts of the country toward the end of the month, office attendance continued its gradual recovery. Visits to the Nationwide Office Index were 38.3% below January 2019 levels, a modest improvement from January 2025, when a Polar Vortex similarly inhibited commutes.
And while total monthly visits came in slightly below January 2024 levels, adjusting for the number of working days reveals a more encouraging picture. On a per-working-day basis, January 2026 was the busiest in-office January since COVID – no small feat in a month when ice and snow covered large swaths of the contiguous U.S. for several days. The fact that offices were generally fuller than in prior Januaries, even amid widespread disruptions, points to a robust underlying RTO trajectory.
Fern’s influence becomes clearer, however, when zooming in on individual metros. Cities that avoided the worst of the storm generally posted stronger year-over-year (YoY) gains, while heavily impacted markets saw flatter or negative results. Miami, for example, continued to record YoY increases, while New York City – hit hard by Fern – saw visits edge down 0.3% YoY.
Last year’s winter conditions also played a meaningful role in YoY comparisons. Both Dallas and Houston were affected by Fern this January, though Dallas bore the brunt of the storm, with snow, ice, travel disruptions, and flight cancellations contributing to a 6.7% YoY drop in office visits. Houston, by contrast, experienced more limited disruption in January 2026 and posted a YoY increase – in part because it was lapping the January 2025 Gulf Coast Blizzard, which saw rare snow accumulations effectively shut the city down. In other words, Houston’s biggest weather-related disruption occurred last winter, while Dallas faced a more acute shock this year.
Washington, D.C.’s 3.2% YoY uptick and Atlanta’s 9.1% gain similarly reflect comparisons to January 2025, when both markets were hampered by extreme winter weather. But these rebounds also point to underlying recovery momentum – especially for Atlanta, which, despite being impacted by Fern, ranked third among the analyzed cities for post-pandemic office recovery.
Meanwhile, West Coast markets that were largely spared severe winter conditions posted the strongest year-over-year gains. Los Angeles and San Francisco led the pack, with YoY increases of 15.6% and 10.9%, respectively.
In today’s hybrid workplace, weather disruptions have become an increasingly accepted reason to skip the commute and work from home. And as a result, January – one of the most weather-prone months of the year – has emerged as a softer period for office attendance, regardless of broader RTO momentum.
Still, when adjusting for the number of working days, office visits this January marked a meaningful improvement over last year – further evidence that return-to-office progress continues to move steadily forward.
For more data-driven office recovery analyses, visit Placer.ai/anchor.
The fast casual space has become an increasingly competitive battleground for share-of-stomach as price-sensitive consumers trade down to lower-cost food channels. Against this backdrop, CAVA and sweetgreen offer a timely case study in resilience. Both brands continue to expand their footprints and diversify their audiences while leaning on loyalty programs and menu innovation to sustain growth during a volatile period for the dining sector. Using AI-powered location analytics, we uncover how macroeconomic pressures have shaped foot traffic trends to both chains and explore the strategies helping to keep them on a positive growth trajectory.
CAVA and sweetgreen continue to pursue aggressive expansion strategies, contributing to the overall visit growth of both brands. But while CAVA showed relative stability in both overall visits and same-store performance in H2 2025, sweetgreen experienced softer year-over-year (YoY) visit growth and moderate same-store visit declines in most months – raising the possibility of emerging “bowl fatigue.”
In Q4 2025, CAVA posted 16.6% YoY visit growth, with loyalty program enhancements and a holiday campaign likely helping to sustain visits.
Sweetgreen’s 4.4% visit growth in Q4 2025 was moderate by comparison, although December stood out for delivering positive YoY visits and same-store visits. This boost may have been driven by the value-focused $10 Harvest Bowl promotion alongside continued adoption of the brand’s refreshed loyalty program.
For both chains, revamped loyalty programs and continued expansion may set the stage for growth in the year ahead.
Even as refreshed loyalty programs and expansion act as growth levers, both chains have recently called out a shared headwind – softer engagement among Gen Z and Millennial diners amid sustained financial pressure on younger consumers.
However, AI-powered captured market analysis combined with the Spatial.ai: PersonaLive dataset suggests early signs of renewed momentum. In Q4 2025, both chains saw an increased share of visitors from the “Young Urban Singles” segment – a cohort that skews heavily Gen Z and Millennial – compared to Q4 2024. And sweetgreen saw growth in its “Educated Urbanites” segment – another cohort that skews heavily Gen Z and Millennial, and which makes up a large share of the chain’s captured market. These shifts could indicate that both brands reclaimed some younger traffic toward the end of the year.
At the same time, both brands saw broader audience diversification within their captured markets. Sweetgreen increased its share of “Wealthy Suburban Families”, while CAVA saw gains among “Upper Suburban Diverse Families” and “Near-Urban Diverse Families”. This suggests that growth among older and more financially stable segments is likely helping to offset some of the pullback from younger diners.
And while some of CAVA and sweetgreen’s suburban and near-urban audience gains likely reflect both chains’ continued unit expansion beyond urban cores, the rise in young urban traffic indicates that strategic initiatives are resonating with traditional audiences. Menu innovation and tools that give diners greater control over nutritional inputs – particularly offerings aligned with protein-forward trends – may be helping to re-engage young urban diners.
As consumer budgets remain under pressure, CAVA and sweetgreen illustrate that sustaining momentum in today’s dining landscape requires a deliberate, multi-pronged strategy. Thoughtful real estate decisions can expand a brand’s consumer base while innovation and loyalty programs keep existing audiences engaged.
The broader industry takeaway is clear: brands that deepen relevance across multiple consumer segments may be best positioned to compete for share-of-stomach in the months ahead.
Which restaurant brands will succeed in 2026? Visit Placer.ai/anchor to find out.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Malls started the year on a strong note, with year-over-year traffic increases across all three mall formats. Open-air shopping centers received the largest gains, with visits up 6.2% compared to January 2025. Indoor malls, which outperformed the other formats for much of 2025, also posted solid growth of 4.5% YoY – a notable result given their already strong performance last January. Even outlet malls, which struggled to maintain growth momentum for most of 2025, saw a 3.6% increase in visits – perhaps suggesting that consumers are entering 2026 more willing to return to discretionary shopping destinations after a cautious 2025.
A closer look at the data suggests that a meaningful share of last month’s mall traffic may have been driven by post-holiday retail returns. There is some evidence that return activity was higher this January than in January 2025, and the timing of visits supports this interpretation.
Mall traffic was heavily front-loaded to the first two weeks of the year – consistent with the post-holiday returns window – with visit growth already beginning to moderate during the third week of January. (The more pronounced decline in traffic observed in the final week of the month was likely driven by the impact of Winter Storm Fern, which weighed on visits across all mall formats).
Visit duration patterns further support the idea that increased returns activity drove much of January’s mall traffic surge – the largest gains were concentrated in short visits, with trips lasting 10 minutes or less increasing by double digits across all mall formats.
At the same time, the data also shows year-over-year growth in longer visits, indicating that higher-quality, more engaged mall trips increased in January 2026 as well. So while post-holiday returns clearly played a role in driving January foot traffic, the simultaneous growth in longer trips suggests that shoppers were also spending time browsing or making additional purchases.
As 2026 unfolds, this blend of efficiency and engagement will be a key dynamic to watch: consumers appear increasingly willing to re-enter physical retail spaces, but they remain intentional about how they shop. Mall formats that can seamlessly support quick, frictionless visits while also encouraging extended dwell time may be best positioned to capture both sides of evolving consumer behavior in the year ahead.
For more data-driven retail insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Convenience stores, or c-stores, have been one of the more exciting retail categories to watch over the past few years. The segment has undergone significant shifts, embracing more diverse offerings like fresh food and expanded dining options, while also exploring new markets and adapting to changing consumer needs. We looked at the recent foot traffic data to see what this category's successes reveal about the current state of brick-and-mortar retail.
Convenience stores are increasingly viewed not only as places to fuel up, but as affordable destinations for quick meals, snacks, and other necessities. And analyzing monthly visits to the category shows that it is continuing to benefit from its positioning as a stop for food, fuel, and in some cases, tourism.
Despite lapping a strong H1 2023, visits to the category either exceeded last year’s levels or held steady during all but one of the first eight months of 2024 – highlighting the segment’s ongoing strength. Only in January 2024 did C-stores see a slight YoY dip, likely reflecting a weather-induced exaggeration of the segment’s normal seasonality.
Indeed, examining monthly fluctuations in visits to c-stores (compared to a January 2021 baseline) shows that foot traffic to the category tends to peak in summer months – perhaps driven by summer road trips and vacations – and slow down significantly in winter. Given summer’s importance for convenience stores, the category’s August YoY visit bump is a particularly promising indication of c-stores’ robust positioning this year.
While some C-store chains, like 7-Eleven, have a nationwide presence, others are concentrated in specific areas of the country. But as the popularity of C-stores continues to grow, regional chains like Wawa, Buc-ee’s, and Sheetz are expanding into new territories, broadening their reach.
Wawa, a beloved brand with roots in Pennsylvania, has become synonymous with its fresh sandwiches, coffee, and a highly loyal customer base. Wawa has been a major player in the c-store space in recent years, with a revamped menu driving ever-stronger foot traffic to its Mid-Atlantic region stores. Between January and August 2024, YoY visits to the chain were mostly elevated. And the chain is now venturing into states like Florida – where its store count has grown significantly over the past few years – as well as Georgia and Alabama.
Meanwhile, Texas favorite Buc-ee’s, though known for its enormous stores and mind boggling array of dining options, has a relatively small footprint – but that might be changing. The chain, which also outpaced its already-strong 2023 performance this year, is opening locations in Arkansas and North Carolina, further building on its reputation as a destination for travelers. And Sheetz, another regional chain with a strong presence in Pennsylvania, is also expanding, with plans to open locations in Southern states like North Carolina and Tennessee.
This trend toward regional expansion offers significant opportunities for growth, not only by increasing store count, but also by reaching new consumer bases and target audiences. Customer behavior differs between markets – and by expanding into new areas, c-stores can tap into unique local visitation patterns.
One metric that highlights local differences in consumer behavior is dwell time, or the amount of time a customer spends inside a convenience store per visit. In some regions, visitors tend to move in and out quickly, while in others, customers linger for longer periods of time.
Analyzing convenience store dwell times by state highlights substantial differences in visitor behavior. During the first eight months of 2024, coastal states (with the exception of Oregon) tended to see shorter average dwell times (between 7.5 and 11.8 minutes). On the other hand, in states like Wyoming, Montana, and North Dakota, average dwell times ranged between 21.2 and 28.2 minutes.
Interestingly, the states with the longest dwell times also have some of the highest percentages of truck traffic on interstate highways – suggesting that these longer stops are perhaps made by long-haul truckers looking for a place to shower, relax, and grab a bite to eat.
Even as regional favorites expand their reach, nationwide classic 7-Eleven is taking steps to further cement its growing role as a prime grab-and-go food and beverage destination. And like other dining destinations, the chain relies on limited-time offers (LTOs) to fuel excitement – and visits.
One of the most iconic, and beloved c-store LTOs is 7-Eleven’s Slurpee Day, which falls each year on July 11th. The event, during which all 7-Eleven locations hand out free slurpees, tends to drive significant upticks in foot traffic – and this year was no exception. Visits to the convenience store jumped by a whopping 127.3% on July 11th, 2024 relative to the YTD daily visit average – proving that good deals will bring customers in the door.
The convenience store sector continues building on the impressive growth seen in 2023. As many chains double down on expanding both their regional presence and their offerings, will they continue to drive growth in the coming years?
Visit Placer.ai to keep up with the latest data-driven convenience store updates.
Grocery chains in the United States are increasingly investing in on-site healthcare clinics, transforming their stores into hubs for both food and wellness. While grocery stores have long featured pharmacies and some basic healthcare services like vaccinations, recent years have seen a shift towards more extensive healthcare offerings.
Today, many grocery stores offer a range of services – from primary and urgent care to dental and mental health care. In addition to providing an important community service, grocery-anchored healthcare clinics can boost foot traffic at chains, help health providers reach more patients, and allow shoppers to manage their health and home needs in one convenient trip.
This white paper examines the impact these in-store clinics have on grocery chain visitation patterns and trade area characteristics. Are shoppers more or less likely to make repeat visits to grocery stores with healthcare services? And how does the addition of a clinic affect the demographic profile of a grocery store’s captured market? The report examines these questions and more, offering insights for stakeholders across the grocery and healthcare industries.
Analyzing foot traffic to grocery stores with and without in-store clinics shows the positive impact of these services: Across chains, locations with on-site healthcare offerings drew more visits in H1 2024 than their chain-wide averages.
The Kroger Co., which operates numerous regional banners as well as its own eponymous chain, has been a leader in in-store healthcare services since the early aughts. The company introduced its in-store medical center, The Little Clinic in 2003 – and today operates over 225 Little Clinic locations across its Kroger banner, as well as regional chains Dillons, Jay C Food Stores, Fry’s, and King Soopers.
And in H1 2024, the eight Dillons locations with clinics saw, on average, 93.0% more visits per location than the chain’s banner-wide average. Jay C, which offers two in-store clinics, also saw visits to these venues outpace the H1 2024 banner-wide average by 92.9%. For both chains, relatively small overall footprints may contribute to their outsize visit differences: Indiana-focused Jay C operates just 22 locations, all in the Hoosier State, while Kansas-based Dillons has some 64 locations.
But similar patterns, if somewhat less pronounced, could be observed at Kroger (43.0%), Fry’s (19.2%), and King Soopers (16.5%) – as well as at H-E-B (14.5%), which boasts its own expanding network of in-store clinics.
Analyzing the trade areas of grocery stores with healthcare clinics shows that these services tend to draw more affluent visitors from within the stores’ trade areas.
For some chains, including King Soopers, H-E-B, and Jay C, the clinics are positioned to begin with in areas serving higher-income communities. The median household income (HHI) of King Soopers’ in-store clinic’s potential markets, for example, came in at $92.3K in H1 2024 – significantly above the chain’s overall potential market median HHI of $88.1K. Similarly, the potential markets of H-E-B and Jay C Food Stores with clinics had higher median HHIs than the chains’ overall averages.
And for all three chains, stores with clinics tended to attract visitors from captured markets with even higher median HHIs – showing that within these affluent communities, it is the more well-to-do customers that tend to frequent these venues. (A chain or store’s potential market is obtained by weighting each CBG in its trade area according to the size of the population – thus reflecting the general composition of the community it serves. A chain or store’s captured market, on the other hand, is obtained by weighting each CBG according to its share of visits to the business in question – and thus represents the population that actually visits it in practice.)
Other brands, including Fry’s, Kroger, and Dillons, have positioned clinics in stores with potential market median HHIs slightly below chain-wide averages. But within these markets, too, it is the more affluent consumers that are visiting these stores, pushing up the median HHI of their captured markets.
These patterns highlight that, for now, grocery store clinics tend to attract consumers on the upper ends of local income spectrums. This information can be utilized by healthcare professionals and grocery store owners to pinpoint neighborhoods that may be open to grocery-anchored clinics, or to take steps to increase penetration in other areas.
Supermarket giant Kroger is a major player in the world of grocery-anchored healthcare, offering visitors access to pharmacies, clinics, and telehealth options via its grocery stores. What impact has the company’s embrace of healthcare had on visits and loyalty?
An analysis of household compositions across the potential and captured markets of Kroger-owned stores with and without Little Clinic offerings suggests that families with children are extremely receptive to these services.
In H1 2024, Kroger, King Soopers, Fry’s, Jay C, and Dillons all featured captured markets with higher shares of STI: PopStats’ “Households With Children” segment than their potential ones – highlighting the chains’ appeal for families. But the share of parental households in those stores with Little Clinics jumped significantly higher for all five banners.
The share of families with children in King Soopers’ overall captured market stood at 28.3% in H1 2024, higher than the 27.2% in its potential one. But the households with children in the captured markets of King Soopers locations with Little Clinics was significantly higher – 30.6% – and similar patterns emerged at Jay C, Dillons, Kroger, and Fry’s.
This special draw is likely linked to the clinics' focus on family health services like physicals, nutrition plans, and vaccines. The convenience of being able to take care of healthcare, grocery shopping, and pharmacy needs all in one go makes these stores particularly attractive to parents. And this jump in foot traffic shows the strategic advantage of incorporating healthcare services into the retail environment.
Providing essential healthcare services at the supermarket can establish a grocery chain as a crucial part of a shopper's daily life, enhancing visitor loyalty, and helping nurture long-term customer relationships. Indeed, in-store clinics offer a unique opportunity for grocery providers to connect with customers on a level that extends beyond the transactional.
An analysis of several Kroger-branded locations in the Cincinnati metro area showcases the profound impact in-store clinics can have on customer loyalty. In H1 2024, stores with Little Clinics had significantly higher shares of repeat visitors – defined as those making six or more stops at the store during the analyzed period – than those without.
For instance, 36.4% of visitors to a Kroger Marketplace store with an in-store clinic in Harrison, Ohio, frequented the location at least six times during the first half of 2024. But over the same period, only 29.0% of visitors stopped by at least six times to a nearby Kroger location in Cleves, Ohio – just ten miles away. Similarly, 30.7% of visitors to the Beechmont Ave. Kroger Food & Drug location with a clinic visited at least six times in H1 2024, compared to 23.0% for the nearby Ohio Pike Kroger store.
This trend was consistent across the analyzed locations, with those offering in-store clinics attracting significantly higher shares of loyal visitors. These metrics support the value of offering additional services as a draw for frequent visitors, while also providing the clinics themselves with the visitor volume needed to operate profitably.
Texan grocery chain H-E-B is beloved across the state – and though the chain isn’t new to the healthcare scene, it has been doubling down on wellness. In 2022, H-E-B launched H-E-B Wellness, a healthcare platform that offers patrons a variety of medical services, including – as of today – some 12 primary care clinics, many of them inside stores.
H-E-B stores with primary care clinics are helping to cement the grocer’s role as a convenient one-stop for local residents – allowing them to drop in to a nearby location for both daily grocery needs and wellness care.
H-E-B has always placed a premium on community, stepping up to help local residents in times of need. And though the chain as a whole draws an overwhelming majority of its visitors from nearby areas, those with clinics do so even more effectively. In H1 2024, some 83.6% of visitors to H-E-B came from less than 10 miles away. But for locations with primary care clinics, this share increased to 88.0%.
This suggests that wellness services are particularly appealing to nearby residents, strengthening H-E-B’s connection with local consumers even further. And for a grocery store centered on community engagement, the integration of health services into its offerings is proving to be a winning strategy.
H-E-B has been steadily expanding its primary care offerings since it launched the Wellness concept, adding two primary clinics at locations in Cypress, TX and Katy, TX in June 2023. Following the opening of these clinics – which operate Mondays through Fridays – both locations saw marked increases in the share of “Urban Cliff Dwellers” in their weekday captured markets. This STI: Landscape segment group encompasses families both with and without children, earning modest incomes and enjoying middle-class pleasantries.
Between June 2022 - May 2023, the share of “Urban Cliff Dwellers” in the weekday captured markets of the Cypress and Katy locations stood at 9.5% and 7.2%, respectively. But once the stores had clinics in place, those numbers jumped to 12.4% and 11.0%, respectively.
This increase in the stores’ reach among “Urban Cliff Dwellers” immediately following the clinics’ openings suggests that in addition to more affluent consumers, middle-class families also harbor considerable interest in these services. As more retailers continue making inroads into the healthcare sector, they may find similar success in attracting diverse groups of convenience-seeking shoppers.
As grocery stores lean into healthcare, they are transforming into multifaceted hubs that offer both essential health services and everyday shopping needs. Retailers like Kroger and H-E-B are reaping the benefits of boosted foot traffic, higher-income visitors, and strengthened community ties – while offering their shoppers convenience that helps streamline their daily routines.
Walmart, Target, and Costco are three of the most popular retailers in the country, drawing millions of shoppers through their doors each day. Each of these retail giants boasts distinct strengths and strategies that cater to their unique customer bases, allowing them to thrive in a highly competitive market.
This white paper takes a closer look at some of the factors that are helping the three chains flourish. How does Walmart’s positioning as a family-friendly retailer help it drive visits in its more competitive markets? How can Target leverage its reach to drive more loyal visits? And what does the increase in young shoppers frequenting membership warehouse clubs mean for Costco?
We dove into the location analytics to explore these questions further.
Examining monthly visitation patterns for the three retail giants shows Costco’s wholesale club model leading the way with consistent year-over-year (YoY) visit growth – ranging from 6.1% in stormy January 2024 to 13.3% in June. Family favorite Walmart followed closely behind, seeing YoY foot traffic growth during all but two months, when visits briefly trailed slightly behind 2023 levels before rebounding.
Target, meanwhile, had a slower start to the year, with visits trending below 2023 levels for most of January to April. Over this same period (the three months ending May 2024), Target reported a 3.7% decline in YoY comparable sales. But since then, things have begun to turn around for the chain, with YoY visits rising in May (2.5%), June (8.9%), and July (4.7%). This renewed visit growth into the second half of the year bodes well for the superstore – and the ongoing back-to-school season may well push visits up further as the summer winds down.
For all three chains, Q2 2024’s visit success has likely been bolstered in part by summer deals and intensifying price wars – as the retailers slash prices to woo inflation-weary consumers back to the store.
Over the past few years, consumer behaviors have been changing rapidly in response to shifting economic conditions. This next section explores some of these changes at Walmart, Target, and Costco, to better understand what may be driving these shifts.
One way that consumers have traditionally responded to inflation and other headwinds has been through the adoption of mission-driven shopping – making fewer, but longer, trips to retailers, so that every visit counts. Superstores and wholesale clubs, which offer one-stop shopping experiences, have long been prime destinations for these extended shopping trips. And even during periods when visits have lagged, these retailers have often benefited from extended dwell times – leading to bigger basket sizes.
A look at changes in average dwell times at Walmart and Target suggests that as YoY visits have picked up, dwell times have come down – perhaps reflecting a normalization of consumers’ shopping patterns. With inflation stabilizing and gas prices lower than they were in 2022 and 2023, customers may feel less pressure to consolidate shopping trips than they have in recent years.
In contrast, Costco’s comparatively long dwell times have remained stable over the past several years. The warehouse club’s bulk offerings, plentiful free samples, and inexpensive food court encourage shoppers to spend more time browsing the aisles than they would at other retailers. And even if mission-driven shopping continues to subside, Costco customers will likely keep on making extra-long shopping trips.
While inflation is cooling faster than expected, prices remain high, and new players are stepping into the retail space occupied by Walmart, Target, and Costco – especially dollar stores. Though higher-income customers increasingly rely on the three retail giants for many of their purchases, customers of more modest means are often drawn to the rock-bottom prices offered at dollar stores.
And analyzing the cross-shopping patterns of visitors to Walmart, Target, and Costco shows that growing shares of visitors to the three behemoths also visit Dollar Tree on a regular basis. In Q2 2019, the share of visitors to Walmart, Target, and Costco who frequented Dollar Tree at least three times ranged between 9.8% and 13.7%. But by Q2 2024, that share rose to 16.7%-21.6%.
Dollar Tree is leaning into this increased interest among superstore shoppers. Over the past year, Dollar Tree added some 350 Dollar Tree locations, even as it shuttered nearly 400 Family Dollar stores. And the chain recently acquired the leases of some 170 99 Cents Only Stores – offering Dollar Tree access to a customer base accustomed to buying everything from groceries to household goods. As Dollar Tree continues to grow its footprint and expand its food offerings, the chain will be better positioned than ever to provide a real challenge to Walmart, Target, and Costco.
Still, the three retail giants each have unique offerings that distinguish them from dollar stores. This next section examines what sets Walmart, Target, and Costco apart – and how they can continue to strengthen their competitive edge.
With competition on the rise, Walmart, Target, and Costco must display agility in navigating an ever-evolving market landscape. This section dives into the data for each chain’s more successful metro areas to see what factors are helping them outperform nationwide averages – and what metrics the retailers can harness to try to replicate these results nationwide.
Target recently expanded its Target Circle Rewards program, rolling out three new tiers for its 100 million members. And this focus on loyalty has proven successful for the chain. Demographic and visitation data reveal a strong correlation between the median household incomes (HHIs) of Target locations’ captured markets across CBSAs (core-based statistical areas), and their share of loyal visitors in Q2 2024: CBSAs where Target locations’ captured markets had higher median HHIs also tended to draw more repeat monthly visitors.
Target’s captured markets in the Los Angeles-Long Beach-Anaheim, LA CBSA, for example, featured a median HHI of $89.8K in Q2 2024 – and 48.0% of the chain’s LA visitors frequented a Target at least twice a month during the quarter. Target stores in the Chicago-Naperville-Elgin, IL-IN-WI CBSA, where the chain’s captured markets had a median HHI of $88.7K in Q2 2024, also had a loyalty rate of 48.0%.
Target generally attracts a more affluent audience than Walmart. And even as the superstore slashes prices to attract more price-conscious consumers, the retailer is also taking steps likely to enhance its popularity among higher-income households. In April 2024, Target debuted a paid membership tier within its loyalty program offering perks like same-day delivery for a fee. Maintaining and expanding these premium offerings will be key for Target as it seeks to attract more affluent customers and replicate its high-performing results in CBSAs nationwide.
The persistent inflation of the past few years, while challenging for some retailers, has also created new opportunities – particularly for wholesalers. Membership warehouse clubs, including Costco, are gaining popularity among younger shoppers, a cohort often looking for new ways to stretch their more limited budgets. An October 2023 survey revealed that nearly 15% of respondents aged 18 to 24 and 17% of those aged 25 to 30 shop at Costco.
A closer look at some of Costco’s best-performing CBSAs for YoY visit-per-location growth highlights the significance of these younger shoppers: In H1 2024, the company’s YoY visit-per-location growth was strongest in areas with higher-than-average shares of young urban singles.
For example, the San Diego-Chula Vista-Carlsbad, CA CBSA experienced visit-per-location growth of 10.4% YoY in H1 2024, while the nationwide average stood at 7.9%. And the CBSA’s share of Young Urban Singles, defined by the Spatial.ai: PersonaLive dataset as “singles starting their careers in trade and service jobs,” was 12.1%, well above Costco’s nationwide average of 7.3%.
Walmart is a one-stop shop for everything from affordable groceries to clothing to home furnishings, making it especially popular among families. The retailer actively courts this segment with baby offerings designed to meet the needs of both kids and parents, virtual offerings in the metaverse, and collectible toys.
And visitation data reveals a connection between the extent of different Walmart locations’ YoY visit growth and the share of households with children in their captured markets.
In H1 2024, nationwide visits to Walmart increased by 4.1% YoY, while the share of households with children in the chain’s overall captured market hovered just under the nationwide baseline. But in some CBSAs where Walmart outpaced this nationwide growth, the retail giant also proved especially adept at attracting parental households – outpacing relevant statewide baselines.
In Boston-Cambridge-Newton, MA, for example, Walmart experienced 5.0% YoY visit growth in H1 2024 – while the share of households with children in the chain’s local captured market stood 7% above the Massachusetts state average. And in Grand Rapids-Kentwood, MI, where Walmart’s share of parental households outpaced the Minnesota state average by an even wider 15% margin, the retailer saw impressive 7.3% YoY visit growth. This pattern repeated itself in other metro areas, suggesting that there may be a correlation between local Walmart locations’ visit growth and their relative ability to draw households with children.
Walmart can continue solidifying its market position by leaning into its family-oriented offerings and expanding its footprint in regions with growing populations of young families.
Walmart, Target, and Costco all experienced YoY visit growth in the final months of H1 2024, with Costco leading the way. And though the three chains still face considerable challenges, each one brings unique strengths to the table. By continuously innovating and responding to changing market conditions, Walmart, Target, and Costco can not only overcome obstacles but also leverage them to reinforce their market positions and drive continued growth.
