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Wingstop closed out Q4 2025 with soft same-store traffic but a clearly defined strategic trajectory. While same-store visits remained under pressure, performance in Dallas – the brand’s most mature market – suggests that improvements in operational efficiency could play a central role in unlocking Wingstop’s next phase of growth.
Wingstop continued to expand its physical footprint in Q4 2025, driving total chain-wide traffic up 1.0% year over year (YoY) for the quarter and 4.5% for 2025 as a whole. At the same time, same-store traffic remained soft, extending a pattern that persisted throughout the second half of the year.
Some of that pressure reflects a challenging baseline comparison. Wingstop is lapping an unusually strong 2024, when domestic same-store sales surged nearly 20% YoY – setting a high bar for subsequent growth. The decline in same-store visits also aligns with the brand’s deliberate shift toward off-premise occasions: By Q3 2025, 72.8% of Wingstop’s sales were digital, underscoring the brand’s evolution into a tech-led, delivery-forward concept.
Still, looking more closely at Wingstop’s Dallas, TX market – home to the majority of its company-owned restaurants – offers a compelling signal for how the brand can reverse recent traffic trends. In 2025 earnings calls, management repeatedly pointed to Dallas as a top performer, attributing its resilience to the early integration of the chain’s AI-powered Smart Kitchen platform.
Piloted in Dallas before its nationwide rollout in late 2025, the AI-powered system is designed to optimize throughput and accuracy to deliver a more consistent pickup experience. And location analytics appear to support management’s view: In Q4 2025, 44.5% of Wingstop visits in the Dallas DMA lasted under ten minutes, compared to 40.8% nationwide.
Comparing YoY performance for shorter and longer visits to Wingstop – both in Dallas and nationwide – further highlights the growing importance of speed of service. In Q4 2025, visits lasting under ten minutes increased YoY on a per-location basis nationwide, with even stronger gains in Dallas, while longer visits continued to lag.
Crucially, although Dallas was not immune to the broader pressures weighing on longer visits, its YoY decline was notably less severe than the national trend. This divergence suggests that, beyond reducing wait times, the faster and more accurate service enabled by the Smart Kitchen platform may be contributing to a stronger overall visitor experience.
Location analytics suggest that operational improvements and faster service are beginning to translate into stronger traffic for Wingstop. And with the chain’s new loyalty platform set to launch nationwide later this year the brand may be poised for renewed same-store momentum.
For more data-driven dining insights, follow Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
The return to office was put to the test last month as a slew of new RTO mandates took effect – coinciding with the late-January arrival of Winter Storm Fern. With policies pulling in one direction and weather disruptions pulling in the other, how were offices impacted on the ground?
January 2026 delivered a reminder that return-to-office progress is anything but linear – but it is still gaining ground. Despite Winter Storm Fern disrupting travel and commutes across large parts of the country toward the end of the month, office attendance continued its gradual recovery. Visits to the Nationwide Office Index were 38.3% below January 2019 levels, a modest improvement from January 2025, when a Polar Vortex similarly inhibited commutes.
And while total monthly visits came in slightly below January 2024 levels, adjusting for the number of working days reveals a more encouraging picture. On a per-working-day basis, January 2026 was the busiest in-office January since COVID – no small feat in a month when ice and snow covered large swaths of the contiguous U.S. for several days. The fact that offices were generally fuller than in prior Januaries, even amid widespread disruptions, points to a robust underlying RTO trajectory.
Fern’s influence becomes clearer, however, when zooming in on individual metros. Cities that avoided the worst of the storm generally posted stronger year-over-year (YoY) gains, while heavily impacted markets saw flatter or negative results. Miami, for example, continued to record YoY increases, while New York City – hit hard by Fern – saw visits edge down 0.3% YoY.
Last year’s winter conditions also played a meaningful role in YoY comparisons. Both Dallas and Houston were affected by Fern this January, though Dallas bore the brunt of the storm, with snow, ice, travel disruptions, and flight cancellations contributing to a 6.7% YoY drop in office visits. Houston, by contrast, experienced more limited disruption in January 2026 and posted a YoY increase – in part because it was lapping the January 2025 Gulf Coast Blizzard, which saw rare snow accumulations effectively shut the city down. In other words, Houston’s biggest weather-related disruption occurred last winter, while Dallas faced a more acute shock this year.
Washington, D.C.’s 3.2% YoY uptick and Atlanta’s 9.1% gain similarly reflect comparisons to January 2025, when both markets were hampered by extreme winter weather. But these rebounds also point to underlying recovery momentum – especially for Atlanta, which, despite being impacted by Fern, ranked third among the analyzed cities for post-pandemic office recovery.
Meanwhile, West Coast markets that were largely spared severe winter conditions posted the strongest year-over-year gains. Los Angeles and San Francisco led the pack, with YoY increases of 15.6% and 10.9%, respectively.
In today’s hybrid workplace, weather disruptions have become an increasingly accepted reason to skip the commute and work from home. And as a result, January – one of the most weather-prone months of the year – has emerged as a softer period for office attendance, regardless of broader RTO momentum.
Still, when adjusting for the number of working days, office visits this January marked a meaningful improvement over last year – further evidence that return-to-office progress continues to move steadily forward.
For more data-driven office recovery analyses, visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
The fast casual space has become an increasingly competitive battleground for share-of-stomach as price-sensitive consumers trade down to lower-cost food channels. Against this backdrop, CAVA and sweetgreen offer a timely case study in resilience. Both brands continue to expand their footprints and diversify their audiences while leaning on loyalty programs and menu innovation to sustain growth during a volatile period for the dining sector. Using AI-powered location analytics, we uncover how macroeconomic pressures have shaped foot traffic trends to both chains and explore the strategies helping to keep them on a positive growth trajectory.
CAVA and sweetgreen continue to pursue aggressive expansion strategies, contributing to the overall visit growth of both brands. But while CAVA showed relative stability in both overall visits and same-store performance in H2 2025, sweetgreen experienced softer year-over-year (YoY) visit growth and moderate same-store visit declines in most months – raising the possibility of emerging “bowl fatigue.”
In Q4 2025, CAVA posted 16.6% YoY visit growth, with loyalty program enhancements and a holiday campaign likely helping to sustain visits.
Sweetgreen’s 4.4% visit growth in Q4 2025 was moderate by comparison, although December stood out for delivering positive YoY visits and same-store visits. This boost may have been driven by the value-focused $10 Harvest Bowl promotion alongside continued adoption of the brand’s refreshed loyalty program.
For both chains, revamped loyalty programs and continued expansion may set the stage for growth in the year ahead.
Even as refreshed loyalty programs and expansion act as growth levers, both chains have recently called out a shared headwind – softer engagement among Gen Z and Millennial diners amid sustained financial pressure on younger consumers.
However, AI-powered captured market analysis combined with the Spatial.ai: PersonaLive dataset suggests early signs of renewed momentum. In Q4 2025, both chains saw an increased share of visitors from the “Young Urban Singles” segment – a cohort that skews heavily Gen Z and Millennial – compared to Q4 2024. And sweetgreen saw growth in its “Educated Urbanites” segment – another cohort that skews heavily Gen Z and Millennial, and which makes up a large share of the chain’s captured market. These shifts could indicate that both brands reclaimed some younger traffic toward the end of the year.
At the same time, both brands saw broader audience diversification within their captured markets. Sweetgreen increased its share of “Wealthy Suburban Families”, while CAVA saw gains among “Upper Suburban Diverse Families” and “Near-Urban Diverse Families”. This suggests that growth among older and more financially stable segments is likely helping to offset some of the pullback from younger diners.
And while some of CAVA and sweetgreen’s suburban and near-urban audience gains likely reflect both chains’ continued unit expansion beyond urban cores, the rise in young urban traffic indicates that strategic initiatives are resonating with traditional audiences. Menu innovation and tools that give diners greater control over nutritional inputs – particularly offerings aligned with protein-forward trends – may be helping to re-engage young urban diners.
As consumer budgets remain under pressure, CAVA and sweetgreen illustrate that sustaining momentum in today’s dining landscape requires a deliberate, multi-pronged strategy. Thoughtful real estate decisions can expand a brand’s consumer base while innovation and loyalty programs keep existing audiences engaged.
The broader industry takeaway is clear: brands that deepen relevance across multiple consumer segments may be best positioned to compete for share-of-stomach in the months ahead.
Which restaurant brands will succeed in 2026? Visit Placer.ai/anchor to find out.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Malls started the year on a strong note, with year-over-year traffic increases across all three mall formats. Open-air shopping centers received the largest gains, with visits up 6.2% compared to January 2025. Indoor malls, which outperformed the other formats for much of 2025, also posted solid growth of 4.5% YoY – a notable result given their already strong performance last January. Even outlet malls, which struggled to maintain growth momentum for most of 2025, saw a 3.6% increase in visits – perhaps suggesting that consumers are entering 2026 more willing to return to discretionary shopping destinations after a cautious 2025.
A closer look at the data suggests that a meaningful share of last month’s mall traffic may have been driven by post-holiday retail returns. There is some evidence that return activity was higher this January than in January 2025, and the timing of visits supports this interpretation.
Mall traffic was heavily front-loaded to the first two weeks of the year – consistent with the post-holiday returns window – with visit growth already beginning to moderate during the third week of January. (The more pronounced decline in traffic observed in the final week of the month was likely driven by the impact of Winter Storm Fern, which weighed on visits across all mall formats).
Visit duration patterns further support the idea that increased returns activity drove much of January’s mall traffic surge – the largest gains were concentrated in short visits, with trips lasting 10 minutes or less increasing by double digits across all mall formats.
At the same time, the data also shows year-over-year growth in longer visits, indicating that higher-quality, more engaged mall trips increased in January 2026 as well. So while post-holiday returns clearly played a role in driving January foot traffic, the simultaneous growth in longer trips suggests that shoppers were also spending time browsing or making additional purchases.
As 2026 unfolds, this blend of efficiency and engagement will be a key dynamic to watch: consumers appear increasingly willing to re-enter physical retail spaces, but they remain intentional about how they shop. Mall formats that can seamlessly support quick, frictionless visits while also encouraging extended dwell time may be best positioned to capture both sides of evolving consumer behavior in the year ahead.
For more data-driven retail insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Year-over-year (YoY) visit performance for RBI chains was mixed in Q4 2025. Burger King (0.7%) and Popeyes (-0.5%) had nearly flat foot traffic, while Firehouse Subs (3.9%) had more significant growth. Meanwhile, Tim Hortons (-4.5%) experienced a significant visit gap.
Foot traffic trends across RBI brands in Q4 2025 reveal a divide in chain performance. Burger King and Firehouse Subs were the primary drivers of domestic visit growth, while Popeyes and Tim Hortons experienced softer traffic patterns.
As the monthly visit graph below shows, Burger King’s Q4 2025 momentum came mostly in December 2025, coinciding with the brand’s limited-time SpongeBob Movie Menu and its 13 Days of Deals promotion. Meanwhile, Firehouse Subs sustained visit growth throughout Q4 2025, supported by continued expansion of its store footprint.
Popeyes visits and same-store visits tracked closely and remained largely flat in Q4 2025, pointing to continued challenges for the brand. RBI has emphasized long-term operational improvements and a renewed focus on core menu items as key levers for improving Popeyes’ performance, and while the impact of these initiatives has yet to materialize in the visit data, they could begin to support meaningful growth in 2026.
Domestic traffic to Tim Hortons – a relatively small chain in the U.S. coffee space – lagged significantly in Q4 2025. However, RBI has signaled ambitions to replicate the brand’s international success domestically, leveraging a robust promotional calendar and an accelerated expansion strategy that could help lift brand awareness and strengthen consumer loyalty over time.
What’s next for these brands in 2026? Visit Placer.ai/anchor to find out.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
I grew up playing soccer and have great World Cup memories growing up near the Rose Bowl.
In 1994, the US hosted the men’s World Cup, marking the first time the country had ever hosted a World Cup – men's or women's. We tied our first game against Switzerland, and the second game was against Columbia at the Rose Bowl. I went to that game! Valderama was at his peak, and it seemed one in five fans wore a big yellow wig. The US went on to win that game – our first win ever on home soil. The party that ensued was madness. Seemingly, the whole stadium paraded to Old Town Pasadena after the game, basking in the upset. Old Town had not expected tens of thousands of soccer fans to descend upon them.
But something even greater happened in 1999. The Rose Bowl hosted another epic game, this time between the US and China in the Women’s World Cup finals. The game went into overtime, and then penalties, where we finally won. The image of Brandi Chastain after her game-winning penalty is one of my favorite images of all time.
This year’s World Cup will be played across stadiums nationwide – and although none of these venues include the Rose Bowl, new memories will still be made for fans new and old.
Eight tournament matches, including the final, will be held at MetLife Stadium in New Jersey, which already hosted a World Cup-like audience during the 2025 FIFA Club World Cup. Analyzing the demographics and consumer preferences of fans at that event can provide a strong preview of who will fill the stands in 2026 – and how marketers can capitalize on the opportunity.
So if you are a brand that wants to tap into this experience, here are a few things you can do to help get as close to the action as possible.
Comparing the FIFA Club World Cup Final (July 13, 2025) to other high-profile sporting events held at MetLife Stadium reveals that the soccer match attracted a higher share of Millennials and Gen X attendees than high-profile NFL and NHL events at the same venue. Meanwhile, the NFL and NHL events skewed more heavily toward both older generations and Gen Z.
Takeaway: Global soccer events such as the FIFA World Cup may be especially effective for brands targeting Millennial and Gen X consumers at major U.S. venues.
Diving deeper into the differences between FIFA Club World Cup attendees compared to NHL and NFL fans at MetLife Stadium shows that FIFA Club World Cup Final Attendees tended to travel to the match from further away. The data also shows that MetLife visitors during the FIFA Club World Cup were more likely to take advantage of their trip to MetLife to visit the nearby American Dream Mall compared to NHL or NFL fans.
Takeaway: Global soccer events drive stronger destination-style behavior, creating meaningful spillover for nearby retail and entertainment destinations – and expanded opportunity for brands beyond game day itself.
Compared to NFL and NHL audiences, FIFA Club World Cup Final attendees showed distinct food and beverage preferences. In terms of food choices, soccer fans tended to have a strong preference for Asian cuisine and a slightly higher-than-average affinity for Italian food. On the beverage front, FIFA Club World Cup guests showed lower relative interest in craft beer and higher interest in at-home craft coffee compared to the NFL or NHL game-day crowds.
Takeaway: Soccer fans’ psychographic profiles point to opportunities for non-traditional, globally inspired food and beverage concepts around major soccer events.
One of my favorite learnings from being around brands my entire professional life is that fans are diehard. Fans go to extraordinary lengths to get access to experiences and content that they love. If you are a brand that is somehow lucky enough to be part of the experience, you are etched positively in memory. But if you try to force yourself into the experience and aren’t authentic, consumers will punish you for it.
The World Cup is a global event, but it’s not for everyone. By leveraging AI-powered location analytics, you can see who attends these types of events, how far they travel, where they stay, where they eat – and maybe most importantly, what they do when they are not at the game.
The grocery industry has navigated unprecedented challenges in recent years – from pandemic-driven shifts in consumer behavior and supply chain disruptions to rising costs, labor shortages, and increased operational demands. In the face of these hurdles, the category has been pushed to innovate, adapting everything from product selections to shopping formats to meet changing consumer expectations.
But within the grocery industry, some segments resonate particularly strongly with the 2024 consumer. This white paper dives into the data to explore two segments that have been leading category-wide visit growth for some time: specialty and fresh format stores, which focus on produce, organic foods, and culturally specific items (think Trader Joe’s, Sprouts Farmers Market, and H Mart, to name a few), and value grocery chains like Aldi, WinCo Foods, and Grocery Outlet Bargain Market. Location analytics show shoppers are increasingly drawn to these two grocery store types, a shift that has the potential to reshape the grocery landscape.
How did value and specialty grocery chains perform in Q3 2024 in comparison to traditional supermarkets like Kroger, Albertsons, and H-E-B? How does visitor behavior vary between the three grocery segments, and what differences can be observed in the demographic and psychographic make-ups of their trade areas? The report explores these questions and more below.
The grocery industry has performed well over the past few months, with steady weekly year-over-year (YoY) visit increases throughout Q3 2024. During the week of July 1st, the segment saw a 4.6% YoY foot traffic boost, likely driven by shoppers loading up on ingredients for Independence Day barbecues and picnics. And after tapering somewhat in early August, visits picked up again in September, with YoY increases ranging from 2.0% to 2.9% throughout the month. This positive growth is a good sign for the segment – which has experienced more than its fair share of challenges over the past few years.
Though the grocery category as a whole is thriving, a closer look at different segments within the industry reveals that some are seeing more significant growth than others.
Indeed, digging deeper into grocery visits throughout Q3 2024 reveals that much of the industry’s growth is being driven by specialty and fresh format stores and value grocery chains. The two segments offer markedly different shopping experiences: Specialty chains tend to emphasize harder-to-find ingredients and fresh produce – sometimes even at higher price points than traditional grocery stores – while value grocery stores focus on affordability. But both categories are experiencing outsize visit growth in 2024, highlighting consumers’ dual interest in both quality and value.
In July and August 2024, traditional supermarkets, specialty grocers, and value chains all experienced positive YoY visit growth. But while traditional grocery stores saw a 3.1% increase in July and just a 0.9% uptick in August, value and specialty chains saw YoY growth ranging from 4.7% to 7.7% during the two months. In September 2024, YoY visits to traditional grocery stores fell by 0.5%, while value and specialty chains saw 5.0% and 5.2% increases, respectively. For today’s consumer, it seems, savings are key – but specialty offerings also resonate strongly.
Today’s grocery shoppers are increasingly embracing specialty grocery options – and analyzing consumer driving habits to grocery stores shows that they are willing to go the extra mile to reach them.
Breaking down grocery visits by distance traveled reveals that just 18.5% of visits to specialty and fresh format grocery chains came from less than one mile away in Q3 2024 – compared to 23.9% for traditional grocery stores and 23.2% for value chains. Similarly, 31.3% of visits to specialty and fresh format grocery stores originated from one to three miles away, compared to 34.7% and 34.5% for the other analyzed segments.
On the flip side, some 26.4% of visits to specialty and fresh format stores were made by people traveling at least seven miles to do their shopping – compared to 22.7% and 21.4% for traditional and value chains, respectively. Specialty grocery operators can account for this difference, locating stores in areas accessible to geographically dispersed audiences eager to shop their unique offerings.
And a look at changes in visitor behavior at three key specialty chains – Trader Joe’s, Sprouts Farmers Market, and Great Wall Supermarket – shows that even as these brands expand their footprints, customers are increasingly willing to travel the distance to visit them. Between 2019 and 2024, all three chains saw a marked increase in the share of visitors traveling over seven miles to shop their offerings. .
Asian grocery chain Great Wall Supermarket, a relatively small regional chain with some 22 locations across eight states, saw the most significant increase in visits from afar over the analyzed period. In Q3 2024, 32.3% of visits to the chain originated from seven or more miles away, up from 28.3% in Q3 2019. Ranked America’s Best Supermarket by Newsweek in 2024, the chain’s wide selection of everything from seafood to fresh produce has made it a hit among Asian food aficionados – and as the supermarket’s reputation grows, so does its draw among customers living further away from its venues.
Consumer favorite Trader Joe’s and organic grocery chain Sprouts Farmers Market also grew their shares of long-distance visits between 2019 and 2024 – no small feat for the two chains, given their expansion over the past several years.
This travel distance snapshot serves as a reminder of the unique role played by specialty grocery stores that offer their customers unique shopping experiences, premium or organic products, and culturally specific items. Shoppers will go out of their way to travel to these stores – and even as they expand and become more readily accessible, their growing popularity makes them ever-more attractive destinations for customers coming from further away.
While visitors to specialty grocery chains often travel long distances for unique offerings, cost-conscious consumers at value stores exhibit other behaviors that differentiate them from traditional and specialty grocery shoppers.
The rising cost of living has pushed the discount retail segment into overdrive – and value grocery chains are also benefiting. The category has flourished in recent years, with many bargain-oriented grocery chains adding new stores at a rapid clip to meet burgeoning consumer demand.
Like visitors to specialty grocery chains, value grocery shoppers demonstrate segment-specific behaviors that reflect their preferences and habits. And perhaps most strikingly, foot traffic data reveals that these shoppers tend to stay longer in-store than visitors to traditional and specialty grocery chains.
In Q3 2024, 26.5% of visits to value grocery chains lasted longer than 30 minutes, compared to 23.4% for traditional grocery chains and 23.7% for specialty and fresh format chains. This suggests that these stores attract shoppers who take their time and carefully consider price points, looking for the best value for their dollar – a need that the chains they frequent seem to be meeting.
Given the tremendous success of the value grocery space in recent years, it may come as no surprise that some traditional supermarkets are getting in on the action by opening or expanding discount banners of their own. How do such off-shoot banners impact these grocers’ reach?
Cult-favorite Texas grocery chain H-E-B opened the first branch of its value banner, Joe V’s Smart Shop, in 2010. The discount arm currently includes 11 stores – mainly in the Houston area – with several new stores opening, or in planning stages, in Dallas.
And foot traffic data shows that Joe V's attracts mission-driven shoppers who make less frequent but significantly longer trips than visitors to traditional grocery stores. In Q3 2024, the average visit duration at Joe V’s was 37.8 minutes, compared to just 26.8 minutes at H-E-B – a full 11 minute difference. At the same time, while 38.5% of Q3 visits to H-E-B were made by customers frequenting the chain, on average, at least four times a month, just 11.8% of visits to Joe V’s were made by visitors reaching that threshold.
Joe V’s is also more likely than H-E-B to attract parental households, with 36.8% of its captured market made up of households with children – significantly higher than H-E-B’s 32.0%.
Together, these data points paint a picture of the average Joe V’s shopper: cost-conscious, likely to have children, and inclined to carefully plan shopping trips to maximize savings and cut down on grocery runs. This suggests that they are mission-driven and focused on stocking up rather than running out to grab ingredients as the need arises.
Major grocery store operators often operate a variety of store types at different price points to appeal to as many shoppers as possible, and Hy-Vee is no exception. The regional grocery favorite launched a discount chain, Dollar Fresh, in 2018 and currently operates 25 stores under that banner, aiming to attract middle-class, cost-conscious shoppers.
Using Experian’s Mosaic dataset to analyze Dollar Fresh’s trade area reveals that the chain’s captured market features significantly higher shares of lower-middle-class family consumers than its potential one – highlighting its special draw for these shoppers. (A chain’s potential market is obtained by weighting each Census Block Group (CBG) in its trade area according to population size, thus reflecting the overall makeup of the chain’s trade area. A business’ captured market, on the other hand, is obtained by weighting each CBG according to its share of visits to the chain in question – and thus represents the profile of its actual visitor base. Comparing a chain’s captured market to its potential one can serve as a helpful gauge of the brand’s success at attracting key audience segments.)
In Q3 2024, the “Pastoral Pride” family segment represented 11.4% of Dollar Fresh’s captured market, compared to just 5.3% of its potential market. This over-representation of lower-middle-class consumers from small towns in Dollar Fresh’s captured market indicates that the chain is especially effective at drawing customers that belong to this segment. Though Hy-Vee’s captured market also boasted a higher share of this demographic than its potential one in Q3, the difference was much smaller – and the chain’s overall reach among these consumers was more limited.
In contrast, Hy-Vee excels at attracting “Flourishing Families” – affluent, middle-aged families and couples – who made up 10.3% of the supermarket’s captured market in Q3 2024. Dollar Fresh’s captured market, on the other hand, featured a smaller share of this segment than its potential one – showing that the discount chain is of less interest to these consumers. So while Hy-Vee tends to appeal to higher-income families with more spending flexibility, value-conscious shoppers have been making their way to Dollar Fresh.
This audience segmentation analysis shows how value offerings help grocery chains attract wider audiences – and highlights the advantage of operating multiple store types to appeal to a broader range of shoppers.
People will always need access to a variety of fresh foods – ensuring that grocery stores and supermarkets continue to play a vital role in in the retail landscape. And while the category as a whole has continued to thrive even in today’s challenging environment, specialty and value grocery chains resonate particularly strongly with the 2024 consumer. As grocery retailers diversify their formats, those aligning with consumer preferences for affordability, uniqueness, and quality are well-positioned for continued growth.
Malls have come a long way since their introduction to the world in the 1950s. These gleaming retail hubs promised shoppers a taste of the American dream, offering a third place for teens, families, and everyone in between to shop, socialize, and hang out.
And though malls have faced challenges in recent years, as e-commerce and pandemic-induced store closures led to shifts in consumer habits, the outlook is brightening. Malls have embraced innovation, incorporating enhanced entertainment, dining, and experiential offerings that attract a diverse range of visitors and redefine their purpose.
This white paper takes a look at the recent location intelligence metrics to gain an understanding of the changes taking place at malls across the country – including both indoor malls and open-air shopping centers. The report explores questions like: Why do malls experience foot traffic bumps during the summer months? How much of an impact do movie theaters have on mall visits, and what can mall operators learn from the Mall of America and American Dream malls’ focus on experiential entertainment?
Mall visitation is highly seasonal, with strikingly consistent monthly visitation patterns. Each year, visits decline somewhat in February, pick up in March, and begin to trend upward again in May – before peaking again in August. Then, after a slower September and October, foot traffic skyrockets during the holiday season, spiking dramatically in December.
And while these trends follow similar patterns every year, comparing monthly visits throughout 2019, 2023, and 2024 (YTD) to each year’s own January baseline shows that this seasonality is growing more pronounced - especially for indoor malls.
Following a lackluster 2023, visits to both indoor malls and open-air shopping centers peaked higher in March 2024 than in 2019. And this summer, indoor malls in particular saw a much larger visit boost than in previous years. In August 2024, for example, visits to indoor malls were 27.3% higher than in January 2024 – a substantially higher baseline jump than that seen either in August 2019 (17.0%) or in August 2023 (12.0%). And though open-air shopping centers experienced a smaller summer visit boost, they too saw a bigger bump this year than in 2019 or in 2023.
But malls aren’t just seeing larger visit spikes this year relative to their January baselines – they are also drawing bigger crowds than they did in 2023.
Between June and August 2024, indoor malls and open-air shopping centers both experienced year-over-year (YoY) visit growth. Indoor malls saw the largest YoY foot traffic boost (3.7%) – perhaps owing in part to 2024’s record-breaking heat, which led many patrons to seek refuge in air conditioned spaces. Still, open-air shopping centers, which feature plenty of air conditioned stores and restaurants, also enjoyed a YoY visit boost of 2.8% during the analyzed period.
Malls’ strong summer baseline and YoY foot traffic growth built upon the strong performance seen during most of 2024 so far, leading to the question: What is driving malls’ positive momentum? We delve into some of the factors propelling these changes below.
One offering that continues to play a significant role in driving foot traffic to malls is on-site movie theaters. Summer blockbuster releases, in particular, help attract crowds to theaters, in turn boosting overall visits to malls.
Much like malls, movie theaters have also proven their resilience over the past few years. While pundits fretted about the theater’s impending death, production houses were busy releasing blockbuster after blockbuster and shattering box-office records at an impressive clip. And while 2023 was certainly a banner year for blockbuster summer releases, 2024 has had its fair share of stunning box-office successes, leading to major visit boosts at theaters across the country.
Analyzing visits to malls with and without movie theaters highlights the impact of these summer Hollywood hits. Between June and August 2024, malls with theaters saw bigger visit boosts compared to a monthly year-to-date (YTD) average than malls without – an effect observed both for indoor malls and for open-air shopping centers.
For both mall types, the gap between centers with and without movie theaters was most pronounced in July 2024, likely owing to the release of Inside Out 2 in mid-June as well as the July releases of Deadpool & Wolverine and Twister. But in June and August 2024, too, centers with movie theaters sustained particularly impressive visit boosts – a solid sign that movie theaters and malls remain a winning combination.
Malls with movie theaters also drew higher shares of evening visits (7:00 PM - 10:00 PM) this summer than those without. Between June and August 2024, for example, evening outings accounted for 22.9% of visits to open-air shopping centers with movie theaters – compared to 18.2% of visits to centers without theaters. Indoor malls with theaters also saw a larger share of evening visits than those without – 18.1% compared to 15.0%.
This increase in evening traffic is likely driven by major summer movie releases and the flexibility of summer schedules, with many visitors – including families – taking advantage of late-night outings without the concern of early wakeup calls. These summer visitation trends benefit both theaters and malls, opening up opportunities for increased sales through concessions, promotions, and evening deals that attract a more relaxed and engaged crowd.
Analyzing the demographics of malls’ captured markets also reveals that centers with movie theaters are more likely to attract certain family-oriented segments than those without. (A mall’s captured market consists of the mall’s trade areas – the census block groups (CBGs) feeding visitors to the mall – weighted according to each CBG’s actual share of visits to the mall.)
Between June and August 2024, for example, 14.2% of the captured markets of open-air shopping centers with movie theaters were made up of “Wealthy Suburban Families” – compared to 9.7% for open-air shopping centers without theaters.
Indoor malls saw a similar pattern with regard to “Near-Urban Diverse Families”: Middle class families living in and around cities made up 9.0% of the captured markets of indoor malls with movie theaters, compared to 7.1% of the captured markets of those without.
This increase in foot traffic from middle-class and wealthy family segments can be a boon for malls and retail tenants – driving up food court profits and bolstering sales at stores with kid-friendly offerings.
Malls have long positioned themselves as destinations for summer entertainment as well as retail therapy, holding – in addition to back to school sales – events like Fourth of July celebrations and even indoor basketball and arena football games. And during the summer months, malls attract visitors from further away.
Between June and August 2024, indoor malls drew 18.2% of visitors from 30+ miles away – compared to just 16.7% during the first five months of the year. Similarly, open-air shopping centers drew 19.6% of visits from 30+ miles away during the summer, compared to 17.1% between January and May.
Extended daylight hours, summer trips away from home, and more free time are likely among the contributors to the summer draw for long-distance mall visitors. But in addition to their classic offerings – from movie theaters to stores and food courts – malls have also invested in other kinds of unique experiences to attract visitors. This next section takes a look at two mega-malls winning at the visitation game, to see what sets them apart.
The Minneapolis-based Mall of America opened in 1992, redefining the limits of what a mall could offer. The mall boasts hundreds of stores, games, rides, and more – and is constantly expanding its attractions, cementing its status as a top destination for retail and entertainment.
Between June and August 2024, Mall of America experienced a 13.8% YoY visit increase, far outperforming the 3.7% visit boost seen by the wider indoor mall space. And as a major tourist attraction – the mall hosted a series of Olympic-themed events throughout the summer – it also drew 41.6% of visits from 30+ miles away. This share of distant visitors was significantly higher than that seen at the mall during the first five months of 2024, and more than double the segment-wide summer average of 18.2%.
The Mall of America also seems to be attracting more upper-middle-class families during the summer than other indoor malls: Between June and August 2024, some 18.0% of Mall of America’s captured market consisted of “Upper Suburban Diverse Family Households” – a segment including upper-middle-class suburbanites – compared to just 11.1% for the wider indoor mall segment. The increased presence of these families at the Mall of America may be driven by the variety of events offered during the summer.
In 2019, the American Dream Mall in New Jersey opened and became the second-largest mall in the country. Since the mall opened its doors, it has also focused on blending retail and entertainment to draw in as wide a range of visitors as possible – and summer 2024 was no exception.
The mall hosted the Arena Football League Championship, ArenaBowl XXXIII, on Friday, July 19th. The event successfully attracted a higher share of visitors traveling from 30+ miles away compared to the average summer Friday – 35.4% compared to 25.7%.
Visits to the mall on the day of the championship were also 13.6% higher than the Friday visit average for the period between June and August 2024, showcasing the mall’s ability to draw in crowds by hosting major events.
Malls – both indoor and open-air – continue to evolve while playing a central role in the American retail landscape. Increasingly, malls are emerging as destinations for more than just shopping – especially during the summer – driving up foot traffic and attracting visitors from near and far. And while much is often said about the impact of holiday seasons on mall foot traffic, summer months offer another opportunity to boost mall visits. Malls that can curate experiences that resonate with their clientele can hope to see foot traffic growth – in the summer months and beyond.
New York City is one of the world’s leading commercial centers – and Manhattan, home to some of the nation's most prominent corporations, is at its epicenter. Manhattan’s substantial in-office workforce has helped make New York a post-pandemic office recovery leader, outpacing most other major U.S. hubs. And the plethora of healthcare, service, and other on-site workers that keep the island humming along also contribute to its thriving employment landscape.
Using the latest location analytics, this report examines the shifting dynamics of the many on-site workers employed in Manhattan and the up-and-coming Hudson Yards neighborhood. Where does today’s Manhattan workforce come from? How often do on-site employees visit Hudson Yards? And how has the share of young professionals across Manhattan’s different districts shifted since the pandemic?
Read on to find out.
The rise in work-from-home (WFH) trends during the pandemic and the persistence of hybrid work have changed the face of commuting in Manhattan.
In Q2 2019, nearly 60% of employee visits to Manhattan originated off the island. But in Q2 2021, that share fell to just 43.9% – likely due to many commuters avoiding public transportation and practicing social distancing during COVID.
Since Q2 2022, however, the share of employee visits to Manhattan from outside the borough has rebounded – steadily approaching, but not yet reaching, pre-pandemic levels. By Q2 2024, 54.7% of employee visits to Manhattan originated from elsewhere – likely a reflection of the Big Apple’s accelerated RTO that is drawing in-office workers back into the city.
Unsurprisingly, some nearby boroughs – including Queens and the Bronx – have seen their share of Manhattan worker visits bounce back to what they were in 2019, while further-away areas of New York and New Jersey continue to lag behind. But Q2 2024 also saw an increase in the share of Manhattan workers commuting from other states – both compared to 2023 and compared to 2019 – perhaps reflecting the rise of super commuting.
Commuting into Manhattan is on the rise – but how often are employees making the trip? Diving into the data for employees based in Hudson Yards – Manhattan’s newest retail, office, and residential hub, which was officially opened to the public in March 2019 – reveals that the local workforce favors fewer in-person work days than in the past.
In August 2019, before the pandemic, 60.2% of Hudson Yards-based employees visited the neighborhood at least fifteen times. But by August 2021, the neighborhood’s share of near-full-time on-site workers had begun to drop – and it has declined ever since. In August 2024, only 22.6% of local workers visited the neighborhood 15+ times throughout the month. Meanwhile, the share of Hudson Yards-based employees making an appearance between five and nine times during the month emerged as the most common visit frequency by August 2022 – and has continued to increase since. In August 2024, 25.0% of employees visited the neighborhood less than five times a month, 32.5% visited between five and nine times, and 19.2% visited between 10 and 14 times.
Like other workers throughout Manhattan, Hudson Yards employees seem to have fully embraced the new hybrid normal – coming into the office between one and four times a week.
But not all employment centers in the Hudson Yards neighborhood see the same patterns of on-site work. Some of the newest office buildings in the area appear to attract employees more frequently and from further away than other properties.
Of the Hudson Yards properties analyzed, Two Manhattan West, which was completed this year, attracted the largest share of frequent, long-distance commuters in August 2024 (15.3%) – defined as employees visiting 10+ times per month from at least 30 miles away. And The Spiral, which opened last year, drew the second-largest share of such on-site workers (12.3%).
Employees in these skyscrapers may prioritize in-person work – or have been encouraged by their employers to return to the office – more than their counterparts in other Hudson Yards buildings. Employees may also choose to come in more frequently to enjoy these properties’ newer and more advanced amenities. And service and shift workers at these properties may also be coming in more frequently to support the buildings’ elevated occupancy.
Diving deeper into the segmentation of on-site employees in the Hudson Yards district provides further insight into this unique on-site workforce.
Analysis of POIs corresponding to several commercial and office hubs in the borough reveals that between August 2019 and August 2024, Hudson Yards’ captured market had the fastest-growing share of employees belonging to STI: Landscape's “Apprentices” segment, which encompasses young, highly-paid professionals in urban settings.
Companies looking to attract young talent have already noticed that these young professionals are receptive to Hudson Yards’ vibrant atmosphere and collaborative spaces, and describe this as a key factor in their choice to lease local offices.
Manhattan is a bastion of commerce, and its strong on-site workforce has helped lead the nation’s post-pandemic office recovery. But the dynamics of the many Manhattan-based workers continues to shift. And as new commercial and residential hubs emerge on the island, workplace trends and the characteristics of employees are almost certain to evolve with them.
